Services support officer jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an exciting opportunity to play a key role providing expert analysis and conducting research on the high essential costs facing older people in financial hardship and advocating for policy change in this area. As part of the Policy and Influencing directorate, you will contribute to strategic thinking, lead research and policy development projects using a range of methods and work across the directorate to build relationships and secure change.
You should have experience of driving forward a policy theme, including identifying policy problems, developing credible and evidence based solutions and working towards securing change. Strong research and analysis skills are essential, with excellent communication and project management skills. We are looking for experience of working independently as well as collaborating effectively across a high performing influencing function. Most importantly, a passion to change things for older people experiencing financial hardship, and the confidence to hear and incorporate their perspectives and insights into your work mean that this role could be for you.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. The role also requires a basic DBS certificate.
Closing Date: Sunday 5 October at 11:59pm
Interview Dates: Wednesday 15th and Thursday 16th October via Microsoft Teams
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.




The client requests no contact from agencies or media sales.
Executive and Finance Officer
We’re looking for a proactive and highly organised Executive and Finance Officer to play a vital role in the operations of Centre for Mental Health.
This varied and interesting role supports our CEO and Board, managing day-to-day operations and taking on key finance and HR responsibilities. This will include financial support: reconciling accounts, processing invoices, supporting our Board by organising meetings and helping with many aspects of recruitment, onboarding and assisting our staff team. In this role, you will be at the heart of our team’s success.
You will need to bring outstanding organisational skills, strong IT ability, and experience in financial processes (with knowledge of Sage 50). Experience of working in a charity is desirable.
About us
We’re Centre for Mental Health. We take the lead in challenging policies, systems and society, so that everyone can have better mental health. We do this by building research evidence to create fairer mental health policy.
By joining our small, friendly and dedicated team, you’ll help us create a fairer society and drive forward sustainable policy change, pursue equality, social justice and good mental health for all.
The closing date for applications is 7th October 23:59.
Interviews will be held in person at our office in Elephant and Castle, on Tuesday 21 October between 10am and 5pm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Skin Health Alliance (SHA) has a great deal to say about skin, and we seek a passionate communicator to help get our message across.
The SHA is the world’s leading independent, not-for-profit dermatologist-led accreditation body. We are internationally recognised across the personal care, cosmetics, and FMCG sectors. We provide trusted skin safety information and an accreditation service that empowers consumers, supports industry partners, and champions dermatological research worldwide.
We are seeking a Senior Communications Officer to play a pivotal role in promoting SHA’s aims, raising our profile, and ensuring our voice as the global authority on skin health is heard across industry, professionals, and consumers.
The Role
As Senior Communications Officer, you will:
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Develop and deliver SHA’s annual communications and media strategy.
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Manage our website, social media, press relations, and stakeholder communications.
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Represent SHA as a spokesperson – briefing experts, giving interviews, and maintaining our credibility with journalists and industry stakeholders.
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Collaborate with partner brands, communication teams, and external agencies to deliver impactful joint campaigns.
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Monitor and evaluate media coverage, providing strategic insights to senior leadership.
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Strengthen SHA’s voice by building trusted relationships with dermatologists, experts, and key journalists.
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Represent SHA at high-profile international events, conferences, and industry meetings.
This role requires a confident communicator who can balance strategy and execution, manage multiple projects, and consistently deliver high-quality, credible outputs.
About You
We are looking for a creative, strategic, and highly skilled communicator who can combine leadership with hands-on delivery.
Essential Requirements:
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Degree in communications, marketing, media, or relevant equivalent experience.
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Proven track record in communications and marketing (5+ years preferred).
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Excellent writing and editing skills, with the ability to translate complex information into compelling messages.
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Strong project management skills with the ability to juggle multiple priorities in a fast-paced environment.
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Demonstrable experience across multiple communication channels, including digital platforms.
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Confidence to act as a spokesperson, build media relationships, and represent SHA externally.
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Collaborative mindset with the ability to work with cross-functional teams, partners, and senior stakeholders.
Desirable Skills:
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Familiarity with communications platforms (e.g. Google Suite, Microsoft Teams, media database and distribution software).
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Experience managing budgets and working with external agencies.
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Analytical skills to measure communication performance and impact.
Why Join the Skin Health Alliance?
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Be part of a global leader in dermatological accreditation and skin education.
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Shape communications that directly influence consumer trust and industry standards.
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Work alongside internationally renowned dermatologists and high-profile global brands.
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Contribute to a meaningful mission – improving skin health and funding dermatological research worldwide.
The Skin Health Alliance is committed to creating an inclusive environment for all our employees. We believe in equal employment opportunities regardless of race, nationality, age, sex, gender, sexual orientation, religious beliefs, or disability status.
The client requests no contact from agencies or media sales.
Volunteering Support Officer
Fixed Term Contract (12 months)
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and Macmillan office (London, Shipley or Glasgow)
Salary - £35,000 - £39,000 per annum
About the role
In this role you will support the delivery of the Volunteering Departments' engine room for volunteering experience, involvement, product development and internal partnering, in line with Macmillan’s vision and values.
As part of the Volunteering Support Team, you will deliver the Volunteering Support aspects of Macmillan’s Volunteering Strategy.
About you
The successful candidate will demonstrate the following skills and experience:
- The ability to deliver against Volunteering Operational Plans and support Macmillan to be a market leader in volunteering.
- Good planning and project management skills, delivering clear plans to achieve targets and objectives.
- Experience of working collaboratively and establishing positive working relationships with internal and external stakeholders.
- Proven track record and experience of working with volunteers and/or supporters.
- Experience of reporting and monitoring progress against targets.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 25th September 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Director of Finance & Corporate Services
We are looking for a Director of Finance & Corporate Services to join the senior leadership team at this exciting stage in the charity’s journey.
This is a unique opportunity to play a central role in managing one of London’s most iconic green spaces and supporting the Trust as it delivers an ambitious programme of regeneration, heritage restoration and community-led cultural development.
Position: Director of Finance & Corporate Services
Location: London SE19 / Hybrid considered
Salary: c. £60,000 per annum (FTE)
Hours: 40 hours per week (inc. 1 hour paid lunch daily). Part-time considered.
Contract: Permanent
Closing Date: Monday 6 October 2025, 10am
Interview Date: First round 10 October or w/c 13 October 2025
The Role
As Director of Finance & Corporate Services, you will join the senior leadership team and have overall responsibility for finance, HR, digital, legal, risk and office management. Acting as Company Secretary, you will ensure compliance with Companies House and Charity Commission requirements, while providing robust financial leadership and high-quality advice to trustees, staff and stakeholders.
You will:
- Maintain strong financial controls, oversee budgeting, accounting and reporting.
- Lead on compliance, risk management and company secretarial duties.
- Manage HR and corporate services including recruitment, staff policies, payroll and office management.
- Oversee digital systems and lead special projects such as CRM development and office relocation.
- Line manage finance and administration staff and external suppliers.
- Contribute to the strategic leadership and growth of the Trust.
This is a pivotal role in ensuring the smooth running of the Trust’s corporate services, supporting the delivery of regeneration projects and enabling the park to flourish as a cultural, ecological and community landmark.
About You
We are seeking a qualified and experienced finance professional with strong leadership skills and a passion for working in a charity setting.
You will bring:
- A recognised accounting qualification.
- Experience of charity finance, including SORP, restricted/unrestricted income and small group accounts.
- Experience of managing corporate services (HR, IT, legal, compliance).
- Strong financial systems knowledge (Xero desirable) and advanced Excel skills.
- Excellent communication and interpersonal skills, with the ability to advise colleagues and trustees.
- A strong moral compass and a commitment to diversity, equity and inclusion.
Benefits Include:
- 25 days annual leave plus bank holidays (increasing with service).
- Hybrid and flexible working.
- Employer pension contribution.
- Enhanced maternity and paternity pay.
- Employee Assistance Programme (EAP).
- Cycle to work scheme.
- Membership of professional networks.
How to Apply
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the key criteria and what you bring to the role in terms of your skills and experience.
About the Organisation
This Charity is a young and growing charity established to protect, manage and improve the park for the benefit of local people and visitors alike.
Following 25 years of community campaigning, the Trust took custodianship of the park in 2023 under a 125-year lease. Today, the Trust is leading a programme of investment, restoration and cultural development that will see the park thrive as a green, historic, cultural and recreational landmark.
Other roles you may have experience of could include: Finance Director, Director of Resources, Director of Corporate Services, Head of Finance & Operations, Finance & HR Director, Chief Finance Officer, Director of Finance and Resources, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Finance Officer will have overall responsibility for entering all financial data in to Quickbooks, through to balance sheet stage. We are looking for an experienced book keeper, who can work with little supervision, and is able to manage workload to meet reporting deadlines. Duties and Responsibilities
• To enter, process and post invoices, expenses forms and requests for payment • Record income and expenditure
• Maintain and reconcile direct debits, to investigate and resolve discrepancies
• Maintain the petty cash system
• Undertake BACS payment runs
• Reconcile supplier statements to purchase ledger balances and resolve discrepancies
• Responsible for credit control
• Charge card reconciliation
• Reconcile bank accounts
• Calculate and enter accruals and prepayments, deferred income, deferred expenses, accrued income and all other postings necessary to prepare monthly management accounts on Quickbooks
• Reconcile all balance sheet accounts
• Calculate and post cost centre allocations
• Check monthly payroll to timesheets, prepare allocation of salary costs between cost centres and post payroll journal • Sourcing and purchasing office supplies
You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by the Manager.
For an informal chat, please contact Jacky Stafford on 014 42-41234 0
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.





The client requests no contact from agencies or media sales.
We are recruiting for a new part-time, fixed-term role of Marketing & Communications Officer to help build our profile, increase congregation numbers and visitor engagement, support fundraising activities and drive commercial and charitable income as we embark on a £6.5 million conservation and renovation campaign.
We are looking for candidates who meet the following essential criteria:
· Previous marketing experience
· Writing wide-ranging online and offline content in a faith-based context
· Excellent editorial / proofreading experience
· Social-media content generation and campaign experience
· Experience in creating online and social media content
· Experience using design software including but not limited to InDesign
· Demonstrable ability to exploit online channels (eg Google ads) to build audiences
· Knowledge of impact monitoring tools
· Producing reports for multiple internal and external stakeholders
· Expected to understand and sympathise with the work of a church and its religious, educational and charitable purpose.
Temple Church (consecrated in 1185) is one of London’s most historic and beautiful churches – and a hidden gem. Modelled on the Church of the Holy Sepulchre in Jerusalem, Temple Church is an active centre of Anglican worship, is the birthplace of Magna Carta and sits at the heart of legal London. We have an active schedule of services, events and concerts and an internationally famous choir that includes adult singers, choral scholars, and boy and girl choristers. The church features in the book and film of The Da Vinci Code and we have a long history of interfaith dialogue.
For our contact details and information on how to apply, please click on "How to apply".
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the Role
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as supporting our skilled volunteers through their development and weekly shifts.
This role also provides valuable practical experience in providing emotional support to vulnerable people.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.
Closing date: Midday Wednesday 24th September 2025
To apply: Please complete your application before the closing date, addressing all areas on the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
Job Description
1. Delivering support through calls, emails and other means (e.g. text messaging) to people affected by mental illness, and supporting and mentoring volunteers.
2. On shift, creating a safe and supportive team environment with SANE volunteers.
3. Providing debriefing and support to volunteers following their work with callers.
4. Sharing information with your team both verbally and in writing, to ensure effective handover to colleagues.
5. Working as part of a team to ensure a shared understanding of how SANE support services operate; using your knowledge and experience to ensure our callers are effectively supported.
6. Recording work in accordance with SANE’s organisational systems.
7. Always working within SANE’s values, policies and procedural guidelines.
8. Keeping abreast of and working in accordance with relevant legislation and regulatory standards.
9. Understanding and working within SANE’s safeguarding framework.
10. Ensuring all work is in line with the Equality Act.
11. Keeping volunteers up to date with any key service information or legal or procedural changes, as appropriate.
12. Ensuring that any issues or concerns are logged and discussed with a Services team manager.
13. Attending supervisions and appraisals and contributing to team meetings.
14. Having a commitment to personal, volunteer and team development and your own well-being.
15. Being self-sufficient in terms overseeing any I.T., security, and health & safety matters which may arise whilst on the shift.
16. Undertaking any other duties commensurate with this role.
Person Specification
Experience
1. Experience of working with people with mental health conditions/mental illnesses and families and carers. Essential
2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services. Desirable
3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service. Desirable
4. Experience of providing high-quality written and verbal support to people asking for help. Essential
Knowledge and Qualifications
5. Good general knowledge of the mental health system including access, treatment and common relevant legislation and available support structures for people with mental illnesses and carers. Desirable
Personal Qualities
6. The ability and enthusiasm to create a team with volunteers, and provide them with support, mentoring and autonomy. Essential
7. The ability to work with distressing and challenging content, support callers with complex needs and ensure self-care. Essential
8. The empathy and compassion to be able to provide meaningful support both on the phone and in emails. Essential
9. A work ethos underpinned by a commitment to equality and diversity. Essential
10. An understanding of and ability to work within appropriate professional boundaries Essential
Skills
11. Excellent interpersonal and communication skills – both verbally and in writing. Essential
12. Commitment and ability to adhere to organisational policies and procedures, especially with regard to safeguarding and confidentiality. Essential
13. Able to work independently, flexibly, and also collaboratively within a team. Essential
14. Good self-awareness. Essential
15. Effective organisational and planning skills. Essential
16. Proficiency in IT packages including Word, Excel and Outlook, with the ability to input and extract data from relevant databases. Essential
The client requests no contact from agencies or media sales.
We have an excellent opportunity within our Homelessness Prevention Service for a Team Manager (internally known as a Project Manager), to help deliver support to people at risk of homelessness, to manage a team of experienced frontline staff and to work in partnership with stakeholders, statutory and non-statutory partners, and the wider community.
Key Benefits
- Enhanced annual leave, pension (5% employer contribution) and sick pay (up to 30 days full pay and 30 days half pay)
- Life Assurance Cover
- Free subscription to Benenden healthcare or Perkbox
- 45p business mileage
- In-house Workplace Welfare Manager
The Team Manager Role
We’re looking for someone to work full time, 37.5 hours a week, to manage our Homlessness Prevention Service for people at risk of homelessness across Worcestershire; to manage the wider team of seniors, coordinators and support workers, and work in partnership with stakeholders to deliver on contractual KPIs. The service also delivers the SWEP Night Shelters across the six districts in Worcestershire.
You’ll have an opportunity to expand services that make a real difference in the lives of people who are currently homeless or at risk of losing tenancies.
You’ll ensure the service is set up to promote independence, provide high quality practical and emotional support, and to promote portable and sustainable outcomes.
Who we’re looking for
You’ll have a flexible and highly responsive approach to working, with relevant homelessness service experience. Due to the nature of travel between service areas, you will need to hold a full UK driving licence and have your own transport.
We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them.
If you don’t tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need!
About Us
Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown and social exclusion. Over the years, we’ve made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset and Devon.
CCP is committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you’ll join a community of seasoned professionals who are genuinely excited about supporting your progress. We’re an Investors in People Gold accredited employer, committed to making the workplace better for you.
We look for people who embody our SPIRIT values:
- Showing gratitude and appreciation of others
- Demonstrating personal and professional pride
- Integrity is everything
- Reflect and learn
- Continuous improvement
- Take your best self wherever you go
Come and join a charity focused on people rather than profit – click apply now!
Position: Team Manager - Homelessness Prevention Service (992)
Hours: Full-time 37.5 hours per week
Contract: Permanent
Location: Worcester
Pay: £26,550pa (Band D)
Closing Date: 25th September 2025 - CCP reserves the right to close the job advert early if needed.
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.
We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.
^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.
INDHP
REF-223707
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We are seeking a Service Delivery Lead to have operational oversight and responsibility for Brake’s National Road Victim Service (NRVS). Reporting to the Chief Operating Officer (COO) and working closely with the Senior Leadership Team (SLT), the role will focus on building strong foundations, fostering a positive team culture, and ensuring effective service delivery.
Not your average job: This role is an excellent opportunity to build on our current support offer as well as driving meaningful service improvement, and playing a key role in building a stronger, more effective team culture across the National Road Victim Service.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: An excellent communicator, with the ability to engage and inspire and a proven ability to get things done. You will have strong, robust, and consistent leadership skills, and be capable of making sound judgments under pressure and ensuring timely resolutions. Proven experience in managing or leading a team within a service delivery environment is a must as is experience in safeguarding, and managing risk, including clinical escalation and operational risk mitigation.
You will have a visible, approachable and supportive leadership style, combined with resilience and adaptability, a collaborative mindset and a commitment to Brake’s mission to support road victims and create safer roads for everyone.
Specifically seeking candidates with:
- Excellent communication skills
- Ability to delegate effectively
- Proven experience in managing or leading a team within a service delivery environment
- Competence in managing risk, including clinical escalation and operational risk mitigation
- Commitment to inclusivity, fairness, and promoting a culture of equality
- Competence in monitoring performance metrics and reporting outcomes to senior leadership
- A full, clean UK driving licence (if you are a driver)
- competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, read our full job descriptions and apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We will interview as and when we receive strong applications and will close the vacancy early if we find the right candidate.
We welcome cover letters in an alternative format, why not send us a short video and tell us about yourself?
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.
The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.
The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.
The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Key Responsibilities
- Triage, onboard and support a caseload of 15-20 individuals
- Triage and support individuals dropping into the service for household / cost of living crisis support
- Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
- Complete emergency applications and grant applications
- Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
- Provide housing, general money and debt management advice
- Provide information on employment opportunities and training support for clients
- Where appropriate, source warm goods for those in need
- Engage in outreach within the borough to encourage referrals and promote the service
- Signpost to other relevant services in the borough, or further afield
- Attend training, forums and meetings to ensure knowledge remains relevant and up to date
- Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
- Provide updates and feedback to the broader teams
- Engage in multi-disciplinary meetings, both internally and externally
- Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
- Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
- Record the results of outcome assessments and satisfaction surveys on the Views databases
- Work in line with triage procedures and use the referral process when referring cases to external organisations
- Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
- Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
- Undertake additional duties that may reasonably be required to fulfil the objectives of the post
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice and information
- Experience of managing complex cases and autonomously managing a caseload
- Experience of working with multiple agencies and attending multi-disciplinary meetings
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
- Experience with de-escalation, recognising and mitigating risks
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
Skills and Abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening and liaison skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Knowledge of best practice for lone working, data protection and safeguarding adults
- Willingness to undertake training related to housing and welfare benefit
- A team player
- Ability to work on your own initiative
- Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
- Strong organisation and administrative skills
- The drive to motivate self and others to achieve positive outcomes
- Flexibility in overall approach to work
- Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
- Strong sense of self, and ability to set and maintain boundaries
- Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
- Ability to plan and prioritise your own workload
Desirable
Lived experience of mental health problems, and of using mental health services
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools’ Project Officer (4-5 days per week; 10 months contract with opportunity for renewal)
The job
This is a fantastic opportunity to join this fast-growing charity at a pivotal time, and make significant impact as our grass-roots Schools’ Project Officer. You will be visiting schools, explaining about what we do at assemblies and going for follow up sessions, and then giving email feedback to applications.
Who we are
We are a small lively charity promoting the personal development of year 12s in partner schools, through challenging activities that they design, plan and finally undertake adult-free. We invite students (individually or in groups) to develop their own challenges well outside their ‘comfort zones’, and to be responsible for every stage of the process. We help them plan and manage risk, and give them expenses funding. Our award winners have climbed the highest UK peaks, cycled to Paris, performed plays at school, harnessed green power via a bike, among many other imaginative and ambitious projects.
Who we are looking for
We are looking for an energetic, talented and reliable candidate for our schools’ outreach team, inspiring high-quality applications for funding from Year 12s in our 85 partner London state schools (20% of the total). There is scope to help shape our strategy. We are looking for competent project officer, ideally with experience of physical challenge, strong administrative skills and with strong writing skills: they will be comfortable working with students, and value personal challenge and development. He/she will be keen to work with a growing charity, and to support young people usually with a poverty of experience and opportunity.
The 10-month post is up to 4-5 days per week, based in Southwark, with frequent travel to schools across London. The salary is £26,600–£35,000 pa pro rata. Flexible working is considered.
Applications by 28 September 2025. Please see attached JD for details.
Hours: 37 hours per week
Salary: £27,694 - £30,024 p.a. (NJC Spine Points 10 – 15). Salary to be at entry-level except for exceptional circumstances.
Contract: Fixed term to 31 March 2027
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.
This is a full-time role (37 hours per week), but job shares and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.
We have permanent office space in the National Squash Centre in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
We particularly welcome applications from people of Asian backgrounds, disabled people, those with few or no formal qualifications (i.e. Level 3 or below), and individuals aged 55 and above. You can learn more about our approach in the GM Moving EEDI Plan. Applicants from these groups who meet the essential requirements of the role will be guaranteed an interview.
Closing date for applications: Sunday 5 October 2025
Interview date: Friday 24 October 2025
No CVs or agencies.
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are seeking an experienced HR Officer to join our People & Culture team, providing professional HR support to managers and employees. You will ideally have experience of providing HR in a small to medium sized organisation with the ability to manage multiple priorities and work to deadlines. This is a great opportunity for someone who is looking for a challenging interim role.
You will be responsible for:
- Supporting with all areas of recruitment including agreeing job descriptions, drafting and posting job adverts and managing applications
- Conducting all necessary pre-employment checks
- Issuing offer letters, employment contracts and other correspondence
- Onboarding of new staff and arranging induction training
- Dealing with first-line queries on HR policies and procedures, pay and benefits
- Highlighting any people issues to the HR Advisor and Director of People & Culture
- Assisting in monthly payroll preparation, inputting instructions on payroll spreadsheet
- Monitoring probation review and performance review paperwork and chasing missing documentation as needed
- Updating HR system with joiners, leavers and other changes as required
You should have:
- Previous experience as HR Officer or Assistant, ideally in a small HR team in a charity or SME
- Thorough and up to date knowledge of employment legislation
- Knowledge of best practice in HR policies and procedures together with experience of finding practical solutions to people issues
- Recruitment & selection experience
- Experience of using an HR database
- Strong organisational skills and attention to detail
- Ability to deliver good customer service
- Excellent written and verbal communication skills
- Tact, discretion and experience of handling confidential information with sensitivity
- A self-starter, able to use initiative and work independently to overcome challenges
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please send your CV and a covering letter (no more than two sides) highlighting how your skills and experience equip you for this role.
Interviews will be held on 6th October 2025
Bringing life-changing action to people in crisis around the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The MHCPC has a new and exciting job opportunity for a committed, thoughtful, and resourceful person to deliver the clinical and operational components of our counselling service. The Counselling Referral Service of the MHCPC is a voluntary counselling agency providing professional and affordable psychodynamic counselling to the community. It offers both a clinical placement and a referral service.
The Clinical Manager will be a qualified (BACP/BPC accredited or equivalent) Psychodynamic Counsellor or Psychotherapist with significant clinical experience in the mental health field, strong people management skills and a good understanding of running a counselling service.
Supported by a Counselling Administrator, the Clinical Manager’s role is to ensure that our counselling services are delivered to a high standard in accordance with the BACP & BPC frameworks and the Psychodynamic approach.
This is a diverse and engaging role, perfect for an experienced therapist looking for their next rewarding challenge.
If this sounds like you, we would like to hear from you.