Sexual health jobs

Peer support groups are an essential part of South East London Mind services. They differ from other forms of mental health services support as participants play an active role in creating an environment for each other where they can use their shared experiences to give and receive support.

The Southwark Women’s Forum is a monthly peer support group led by and for women aged 18+ who are resident in the London Borough of Southwark and are experiencing low to moderate mental health needs. Trans women are welcome to use this service. There are two different groups and we are currently seeking a skilled female group facilitator, with lived experience of mental ill health, to lead and deliver the second cohort on the penultimate Friday of each month.

We hope to expand this service, and with the help of a lived experience co-facilitator, you will ensure that it is a friendly and comfortable space for new and existing participants who may feel isolated or lack confidence due to their mental health. To keep the service running efficiently, you will also monitor group attendance, distribute and collect feedback forms as required, and assist the women with any signposting needs. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Friday 12th December (9:00am)

Likely interview date: Friday 19th December

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

The House Manager has full accountability of the management of Crawford House and the efficient day-to-day running, ensuring rooms are allocated appropriately and families are supported. The House Manager is required to implement and comply with our policies including health and safety, equal opportunities, safeguarding, data protection and security guidelines together with hospital policies, if applicable. 

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

YMCA What is Sexual Exploitation (WiSE) is our child sexual exploitation project which works with children and young people across Sussex and Surrey. Our primary focus of work is supporting young people affected by exploitation through raising awareness, education and empowerment.

We have an exciting opportunity to join the WiSE team as a Male Child Sexual Exploitation (CSE) Practitioner. This role involves providing specialist support, working across Sussex and Surrey to provide case work support and group interventions to boys and young men at risk of or experiencing sexual exploitation, as well as those exhibiting harmful sexual behaviour. You will deliver outreach sessions in various settings, collaborate with professionals to support interventions leading to prosecutions, and provide training on boys/young men and sexual exploitation.

Due to the sensitive nature of the client group and in order to ensure that the young people feel safe, supported and understood, there is a genuine occupational requirement for the post holder to be male, as permitted under the Equality Act 2010.

A full driving licence and access to a car are essential due to the wide geographic area covered by the service. You will be required to visit head office in Hove once a week for an anchor day. The other days will be across Sussex and Surrey in the community

In delivering the role, the key responsibilities are:

• Carry a caseload of boys and young men identified as exhibiting harmful sexual behaviours and/or being sexually exploited
• Work collaboratively with other professionals to provide intensive and holistic support
• Maintain detailed case notes and contribute to reports
• Facilitate group work interventions in schools, accommodation projects and youth groups
• Deliver detached sessions in various settings to engage at-risk boys and young men
• Provide expertise and increase awareness of harmful sexual behaviour and sexual exploitation
• Contribute to WiSE Child Exploitation training and awareness campaigns

About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

Experience and Knowledge:

• Proven experience in safeguarding young children
• Experience providing casework support to boys and young men
• Group work experience with young people
• Safeguarding children and young people at risk of serious harm
• Delivering and risk assessing outreach work with young people
• Knowledge of risks posed to vulnerable young people through sexual exploitation and harmful sexual behaviour
• Significant knowledge and understanding of boys and young men and their lives

Qualifications:

• Qualification in Youth Work/Social Work or equivalent, or comparable experience working with vulnerable young people.

CLOSING DATE: Sunday 4 January at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Are you a natural relationship-builder with a passion for healthcare and stakeholder engagement?

Location: West Midlands Based / Hybrid

Contract Type: Permanent

Hours: 35 hours per week, Monday to Friday

Salary: £37,522.87 - £42,213.23 (depending on experience)

Join MSI Reproductive Choices UK as an Engagement Manager and help us empower individuals through access to reproductive healthcare.

What You'll Do 

As Engagement Manager, you’ll be responsible for building and nurturing relationships with key stakeholders across the West Midlands. You’ll promote MSI services, increase awareness and referrals, and support strategic engagement activities.

Key Responsibilities:

• Develop and implement regional engagement strategies
• Conduct postcode and competitor analysis
• Deliver impactful presentations and attend conferences
• Collaborate with internal teams to strengthen referral pathways
• Monitor healthcare changes and identify opportunities
• Contribute to local marketing and business development

About You 

You’re a confident communicator and relationship-builder with a passion for improving access to healthcare. You thrive in dynamic environments and bring a proactive, strategic mindset to stakeholder engagement.

Key strengths include:

Healthcare Insight & Stakeholder Engagement – experienced in navigating the healthcare landscape and building trusted relationships with GPs, sexual health services, and other key partners
Presentation & Influence – comfortable presenting to diverse audiences and driving awareness of services
Autonomy & Organisation – self-directed, highly organised, and able to manage multiple priorities across a region
Tech & Reporting Skills – proficient in IT systems and able to produce clear, impactful reports and analysis
Values-Driven – committed to inclusivity, safeguarding, and MSI’s pro-choice mission

Why Join Us? 

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Be part of a team that’s making a real difference. We offer a supportive, inclusive environment where your work directly contributes to improving lives.

Apply now to become a key player in shaping reproductive healthcare across the West Midlands.

Location: Camden & Central London/Hybrid Working

Salary: £28,255 - £29,913 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Permanent Contract

Closing Date: Monday 8th December 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Navigator (Sexual Violence Services) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The London Survivors Collective is comprised of seven organisations (The four London Rape Crisis Centres, Galop, Survivors UK, and Respond) working together to provide comprehensive support to victim/survivors of sexual violence across London. Our alliance model enables us to draw on each member’s expertise and provide all victims/survivors with the specific care that is tailored to their needs.

Services are tailored for women, men, non-binary, LGBTQ+, disabled, neurodiverse victim/survivors addressing intersectional and unique needs.

Navigators provide the first response which supports survivors to make informed decisions about the next steps on their recovery journey. Navigators work within a trauma-informed approach, which centres survivor’s holistic needs, recognises strengths and survival strategies and responds to crisis.

About the Role

This is an exciting time to join the London Survivors Collective as a Navigator. You will act as first point of contact for survivors of sexual violence and the professionals supporting them, by providing holistic and non-judgemental information, advice and support.

You will support survivors to access additional specialist sexual violence services through trauma-informed triage and assessment.

You will be ensuring diversity and equity is at the centre of the service and service delivery, and that the service continues to be responsive to, and meet the needs of all survivors in a trauma-informed, anti-oppressive way.

About You

Successful applicants will have knowledge of sexual violence and its impact on victim/survivors. You will have strong time management and organisational skills, excellent collaborative working skills and knowledge of the rights for survivors of sexual violence. You will also be empathetic and work from a psychologically-informed framework. It is essential that you have experience of using Office Excel and the ability to use an online case management system. You will also have excellent verbal and written communication skills.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Join Rape Crisis South London at a time of significant change and growth with an ambitious vision for the future, and a new leadership team.  We are seeking a highly experienced Children and Young People (CYP) Clinical Lead to oversee and develop our specialist therapeutic services for children and young people aged 4–24.

We support survivors of sexual violence across twelve South London boroughs through counselling, advocacy, group work, education, and professional training.

About the Role

You will lead and manage our CYP counselling, play therapy, and trauma-informed services, ensuring high-quality clinical delivery and strategic development. This role includes strategic development of CYP, clinical leadership of all delivery, supervision oversight, safeguarding responsibility, service improvement, and management of CYP budgets and reporting.
 

About You

You will bring:

• A counselling/psychotherapy qualification (accredited or equivalent experience).
• Significant post-qualification experience, including 600+ supervised hours.
• At least 3 years’ clinical work with children and young people affected by sexual violence.
• Strong experience in clinical leadership and team development.
• In-depth safeguarding knowledge and experience working within the violence against women and girls sector.
• Understanding of trauma-informed practice and a commitment to feminist principles.

Applicants must have the right to work in the UK and be willing to have a DBS check.

What We Offer

• 27 days’ annual leave + bank holidays (pro rata)
• 3 gifted days (pro rata) between 27–31 December
• Pension scheme (3% employer / 5% employee)
• Life Assurance, Healthcare Plan, EAP, Cycle-to-Work Scheme
• Supportive feminist working culture

Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.

We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.

By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement and those with experience of providing services in a diverse context.  

Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.

Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.

Vision
A world free from sexual violence, where survivors are believed, respected, and supported.

Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).

How to Apply

Please submit your CV and a cover letter (up to 1,000 words) outlining how you meet the essential and desirable criteria.

Are you passionate about building products that deliver measurable impact? At MSI Reproductive Choices UK, we’re looking for a Product Manager with a proven track record of driving product growth and delivering tangible results.

Contract Type: Permanent 
Hours: 35 hours per week, Monday to Friday
Salary: £53,608.48 - £59,237.37 (depending on experience)

This role is about owning the product vision and turning it into reality. You’ll shape strategy, manage roadmaps, and work closely with stakeholders to ensure our digital products meet business objectives and client needs. We’re looking for someone who can demonstrate success in:

• Managing the full product lifecycle from ideation through to launch and iteration, ensuring products continually evolve to meet changing business and user needs.
• Translating user and business requirements into prioritised product backlogs.
• Driving product development and continuous improvement through data insights and feedback.
• Delivering product outcomes that show clear alignment to organisational goals.
• Work independently while driving initiatives, influencing others, and collaborating effectively across teams and external vendors

Healthcare or SaaS experience is desirable, but not essential. Formal qualifications aren’t required what matters is your ability to show evidence of successful product delivery and growth.

Join a mission-driven organisation where your expertise will help create products that empower choice and improve lives.

Why Join Us? 

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Apply today and bring your proven impact to a team that values innovation, inclusion, and measurable results.

We are thrilled to be helping Spectra to find seek a compassionate, curious, and entrepeneurial Head of Fundraising. You will ideally have experience managing a small teams to achieve impressive results across individual giving with lower and higher value donors.

This is a full time position (compressed hours or 4 days may be considered), with hybrid working once or twice a fortnight in London.

The Charity
Spectra are a long standing LGBTQ+ CIC dedicated to providing supportive, expert, and non-judgemental peer-led health and wellbeing services.

Their services include:

• Peer-led counselling, social groups and mentoring, particularly amongst LGBTQ+ communities
• HIV testing, outreach and education for communities affected by HIV, particularly Black and Asian communities, as well as the LGBTQ+ community
• Sexual health and LGBTQ+ training for carers, teachers and healthcare staff
• Sexual health education for neurodiverse, SEND young people and their carers
• Health advocacy and casework for trans, gender diverse and sex worker communities

The Role

They aim to diversify their income streams over the next few years and invest resources in building a brand that will capture people's imaginations and hearts, thereby building on a small pool of existing donors and growing individual giving, legacy, and major donor work.

With increased resources allocated to diversifying income, this post would suit someone interested in a start-up project focused on building individual giving from scratch, including regular and one-off donations, cultivating donors, including major donors, coordinating and developing event-based fundraising, and legacy-based giving.

You would manage a small team od two and work with the Senior Trust Fundraiser to provide support to other Strategic Programme leads, to ensure they maintain a high standard of reporting to trusts and foundations.

The Candidate

We are looking for a good all-rounder with entrepreneurial flair and experience, excellent relationship management, strong skills in marketing and communications, and experience in individual giving, digital fundraising and ideally higher value philanthropic income.

If you manage with integrity, stand for LGBTQ+ rights, are committed to racial and social justice, and strive for health equity, get in touch!

IMPORTANT NOTE

Spectra are reviewing applications on a rolling basis so do get in touch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Salary: £23,970 per annum (Full Time) rising to £24,480 per annum after successfully completing six-month probation period 
Location: Caerphilly
Contract Type: Permanent in line with funding  - Agile – working where and when required, to do the job most effectively 
Hours & working Pattern:

• 35 hours per week (full time) 

• Generally, Monday to Friday, with occasional evening and weekend work 

• Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during these times. 

• Mandatory hwb days as part of a rota 

• All team members must work flexibly on occasions to meet the needs of the Charity and the people we support    

• Participate in the organisation’s Tier 2 emergency on-call rota (paid) 

Accountable to: Project Manager
Purpose of the post:To provide specialist, trauma-informed support to individuals who are homeless or at risk of homelessness because of experiencing domestic or sexual abuse, harm or violence 
Specific responsibilities:

1. Deliver specialist, trauma-informed support to a case load of adults and families, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency. #

2. Contribute to an environment where support is psychologically informed, compassionate, equitable, and grounded in integrity—where every individual feels safe, heard, and supported. 

3. Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety. 

4. Work collaboratively with the team to provide Hwb cover in line with the agreed rota, ensuring individuals can access planned or emergency appointments, either in person, on the phone or online. 

5. Receive referrals into the service and carry out Initial Contact Assessments collaboratively, identifying the most suitable support options based on individual needs and preferences. Complete risk assessments and develop risk management plans, including the SafeLives DASH risk indicator and safety planning. 

6. Work closely with the team to manage and maintain the outreach waiting list, ensuring timely updates, regular contact, and effective triage for individuals. 

7. Work in partnership with individuals to identify support goals and outcomes, co-developing and regularly reviewing needs assessments, risk assessments, and support/safety plans 

8. Provide clear advocacy, signposting and referrals to internal and external services, guided by the individual’s expressed needs, interests, and readiness —such as social services, police, parenting support, health, legal advice, DWP, housing, education, recreation, and Cyfannol’s internal services (e.g. group work, sexual violence services, counselling). 

9. Build and maintain respectful, collaborative relationships with external agencies, and attend multidisciplinary meetings to promote the needs and rights of individuals through trust and partnership.

10. Maintain factual, person-centred, accurate, timely, and confidential records of all casework and service activity, using Cyfannol’s Case Management System and other internal records 

11. Contribute to audits and reporting, engaging positively supporting service evaluation and development and recognising the value of reflective learning and continuous development.

12. Encourage and support adults and children to have a voice within Cyfannol and the wider sector, for example by completing surveys, sharing feedback, and participating in relevant events

General responsibilities:

1. Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice. 

2. Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role. 

3. Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise. 

4. Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation. 

5. Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development. 

6. Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice. 

7. Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign

8. Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.  

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use

Closing Date: 12th December 2025

Please download and read additional documents on our website

About Us

We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

We Are Survivors are currently looking for individuals that have the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in our Merseyside, Lancashire and Cheshire estate.

We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.

We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we require postings in our prisons across Merseyside, Lancaster and Cheshire. Please note we have no vacancies in our Greater Manchester prisons.

About You

You will be a qualified counsellor / psychotherapist who holds at least a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to trauma, be able to work as part of a team and feel confident working in a prison setting. You will hold a full driving licence, have access to a vehicle and be within a reasonable commute to estates.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

How to Apply

Apply by sending your CV and a short supporting statement .

Interviews are expected to take place on 19th December 2025

By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice (see supporting documents)

Equal Opportunities

We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Support Administrator
Reference number: 316
Salary: £23,809 per annum FTE, inclusive of Outer London Weighting (OLW).
Contracted hours: 37.5 hours per week Monday - Friday 9am – 5pm
Reports to: Resources Lead
Contract length: Permanent
Working base: Watford Wellbeing Centre (with occasional travel to Borehamwood)

We have a vacancy for a Mental Health Support Administrator to join our team.

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

About Us

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

About You, the Role and the Team

This role sits within a team who respond to all of our day time telephone support calls and general enquiries into the Charity. The team report into our Finance and Resources Director who oversees our facilities and daytime telephone support for the wider organisation across Hertfordshire. As a member of this team, you will be based in our Watford centre (with requirements to travel to other centres as required) welcoming clients and individuals as they attend appointments in the centre alongside provision of mental health first-line support on the phone, responding to calls coming in between 9am-5pm Monday to Friday

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
N.B. Please quote reference number 316 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

We have an exciting opportunity for someone who is interested in both research and converting that research into compelling data and stories to support our policy and influencing work.

This role will sit within our Research & Impact team, but will work across our communications, fundraising, and policy & influencing teams, particularly working closely with our senior leadership team to support our policy & influencing work. By converting the evidence and research from the research & impact team in to actionable insights and recommendations which can be shared with our funders, supporters and key decision makers such as policy makers and civil servants, you will play an important role in promoting the importance of prevention work as a tool to prevent domestic abuse and sexual violence.

We are looking for someone with some experience in research and evaluation who has a passion for communication and storytelling. You will enjoy exploring quantitative and qualitative data to pull out meaningful insights, building relationships with a range of internal and external partners, and using data and evidence to persuade others to prioritise prevention-focused approaches to addressing societal issues.

Key responsibilities

The main responsibilities of this role are:

• EnsuringTender’s projects implement Tender’s Theory of Change and evaluation processes, and ensure learnings from evaluations are used to improve Tender’s work
• Analysing Tender’s evaluation results and carrying out secondary research to produce reports and guidance on best practice approaches to preventing domestic abuse and sexual violence
• Using the findings from Tender’s evaluations and research to author and disseminate (on behalf of Tender and working in partnership with other organisations) recommendations for policy makers on preventing domestic abuse and sexual violence

Salary: £22,932 per annum pro rata (£12.60/hour)
Location:Caerphilly
Contract Type: Permanent in line with funding -Workplace based
Hours & working Pattern:

14 Hours per week - Saturday and Sunday 9.30am - 5.00 pm (Incorporating 30 minutes of unpaid break during each shift) 

Team members are offered the opportunity to undertake additional shifts to cover absences. 

All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to:Project Manager
Purpose of the post: Assist in the delivery of specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities

Assist in the delivery of specialist, trauma-informed support to adults and/or families living in refuge recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.

Contribute to an environment where support is psychologically informed, compassionate, equitable, and grounded in integrity—where every individual feels safe, heard, and supported.

Respond appropriately to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, reporting concerns to your line manager without delay

Carry out Initial Contact Assessments, working alongside refuge or on call colleagues identifying together which support options best meet the individual's needs and preferences, prioritising need and risk

Support individuals to access refuge, including arranging transport if needed, offering a warm and respectful welcome, meeting immediate needs (e.g. donated clothing, food), and helping them settle into their accommodation.

Assist individuals in understanding and completing initial paperwork in a timely and supportive manner, including licence agreements, House Expectations, housing benefit claims, and service charge arrangements.

Undertake basic support activities, as requested by a Support Worker or senior colleague, in line with an individual’s support plan, needs assessment, risk assessment, safety plan and licence agreement/contract

Support individuals to maintain their licence/contract agreement through reflective, strengths-based conversations around any minor breaches, and escalating serious concerns to senior colleagues.

Keep Routes to Support updated with current refuge vacancies to support access and referrals

Facilitate opportunities for connection and community among residents, including inclusive evening and weekend communal activities.

Ensure contributions to records are factual, person-centred, accurate, timely, and confidential, using Cyfannol’s Case Management System and other internal records.

Encourage and support adults and children to have a voice within Cyfannol and the wider sector, for example by completing surveys, sharing feedback, and participating in relevant events
Assist in providing the organisation’s out of hours response: 

• Respond to all out of hours phone calls from the Live Fear Free Helpline, other refuges or Tier 2 and 3 on call colleagues across Cyfannol ensuring effective communication and continuity of support across the team.
• Undertake assessments for refuges, with support from on-call colleagues, to make timely and safe decisions based on individual need and risk.
• Provide support to colleagues and residents in the event of an incident or emergency at another refuge, contributing to a coordinated and calm response.
• Liaise with 2nd and 3rd tier colleagues as needed, ensuring effective communication and continuity of support across the team.
• Complete handovers at the end of each shift, both face to face and via email, to ensure consistency, safety and shared understanding across the team.

Housing Management:

Contribute to the creation of a safe, welcoming, clean, and calm refuge environment that supports wellbeing and dignity.

Carry out routine monitoring of CCTV and security systems to help maintain a secure setting for residents and staff.

Complete and record daily and weekly health and safety checks as directed by the Facilities Coordinator, ensuring refuge spaces meet required standards.

Ensure communal areas are safe and secure before the start of sleep-in shifts, creating a settled environment for the night.
Report repairs and maintenance issues promptly, liaising directly with landlords or housing associations, and involving the Facilities Coordinator when needed.

Provide access to contractors attending the building and monitor their presence to ensure safety and accountability.
Advise line manager of any needs relating to furnishings, equipment, or refuge infrastructure.

Monitor stock levels of consumables and first aid supplies, supporting the ordering process as needed.

Support Cyfannol’s carbon reduction goals by switching off lights and equipment not in use and promoting sustainable practices.

Ensure recycling and refuse are ready for collection on designated days, and support residents to engage with these routines.

Clean private bedrooms/flats between occupancies as promptly as possible to prepare for Routes to Support listings.

Wash and change bed linen, towels, cot bedding, and similar items between occupancies to maintain hygiene and comfort.

Clean communal areas when necessary to uphold standards and minimise health and safety risks, including monitoring residents’ recycling and refuse removal.

Facilitate ‘motivational cleaning’ activities with residents when appropriate, using a strengths-based and non-judgmental approach.

Liaise with community neighbours when necessary, seeking guidance from your line manager to ensure respectful and constructive communication

General responsibilities:
Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.

Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.

Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.

Represent Cyfannol Women’s Aid in professionally manner, enhancing the organisation’s reputation.

Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.

Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.

Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign 

Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.  

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use

Closing Date: 12th December 2025

We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.

We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we require postings in our prisons across Merseyside, Lancaster and Cheshire. Please note we have no vacancies in our Greater Manchester prisons.

You will be a qualified counsellor / psychotherapist who holds at least a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to trauma, be able to work as part of a team and feel confident working in a prison setting. You will hold a full driving licence, have access to a vehicle and be within a reasonable commute to estates.

You will be able to lead peer-mentoring support to trauma-informed therapists, deliver trauma-informed therapeutic services, lead accurate clinical record keeping of therapeutic service interventions, lead the supervision of therapeutic services waiting lists and undertake specific therapeutic projects as directed by the Executive Team.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

How to Apply

Apply by sending your CV and a short supporting statement (max 2 page) and see the Role Profile for more information

Interviews are expected to take place on 19th December 2025

For informal queries, contact Aisling Coogen, Services Manager.

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Equal Opportunities

We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.