Shared services executive jobs in Manchester

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum.  As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.

This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in England and Wales to facilitate the delivery of our support services through our network of volunteers.

At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.

The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Scottish Development Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.

The post holder will help to expand our reach in Scotland to help raise the charity’s profile and ensure we are delivering vital supportive services to everyone affected by in Scotland this includes work with the wider team to develop exciting new projects to achieve our ambitious goals.

Closing date for applications: 10am Wednesday 11th February 2026 

Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.

Location: Home-based in Scotland 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Greater Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5 year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

More information about who we are can be found on our Smart Works website.

About the Role

The Partnerships & Philanthropy Manager will lead all fundraising activity, including stakeholder partnerships and grant/trust income, overseeing a six figure annual income portfolio. They will work with the Head of Smart Works Greater Manchester, the Events & Comms Lead, and the Board of Trustees to deliver the fundraising strategy, activity plan, manage the budget, and support the organisation’s long term sustainability.

Therefore, we are looking for an energetic, creative and forward thinking individual to join our dynamic team and help secure the long term future of Smart Works Greater Manchester (SWGM). The role requires a self starting and proactive approach, excellent communication and networking skills, strong organisational abilities, experience in generating income, and a strong commitment to stewarding relationships with donors, partners and supporters.

The role will be based at our Smart Works centre in Manchester city. As part of the wider SWGM team, working as one team alongside our Stockport centre, where occasional flexibility to work from will be required, the successful candidate will take part in key Smart Works Greater Manchester events and networking activity, which will include some evening and weekend work.

Smart Works Greater Manchester is part of Smart Works Charity, with centres across the UK. As part of this network, the role will work alongside peers from across the charity through established peer working groups.

We are a community that shares a passion to empower women to thrive in work and life, determined to meet our aim of helping as many women as we can back into work. If you’re passionate about supporting women, then this is an ideal opportunity for you.

How to Apply

Please head to our website to view the full job description and to apply via our recruitment system. Applications close at Midnight on Sunday 8th February. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

The International Prader-Willi Syndrome Organisation (IPWSO) is seeking a talented and motivated CEO who will deliver our organisational strategy which aims to improve the lives of all those affected by a rare genetically determined disorder called Prader-Willi syndrome (PWS). 

The role of CEO at IPWSO is both challenging and rewarding. You can help deliver change for people affected by PWS from across the globe by helping us build solidarity, promoting scientific reasoning and research, helping to foster new relationships, supporting our members, and striving for equality for everyone affected by the syndrome.

You will work alongside passionate volunteers and experts in PWS from across all continents and with a skilled and small staff team based in the UK. We are all dedicated to making a tangible difference!

For the full person specification and the JD, please refer to the attachment below.

#CEO #Chief Executive #Chief Executive Officer 

Primary Purpose:

The Head of Services is a key member of Age UK Cheshire’s Senior Leadership Team, designated Safeguarding Lead, and leads all aspects of the organisation’s service operations.
Following the successful integration of existing services, this role will work closely with a supportive CEO and board on the next phase of development of our new organisation, building on the strong history and reputation of two charities, to meet the needs of a growing ageing population across Cheshire.
The successful candidate will understand the strategic need to combine impactful data with storytelling, influencing internal and external stakeholders to join us in our mission.
The role involves representing Age UK Cheshire externally, championing the voices of older people, to influence decision makers and commissioners to help ensure older people aren’t forgotten in a challenging funding environment.

Additional Information: 

Rising poverty, digital exclusion and rural isolation are creating a perfect storm of loneliness for thousands of older people. Age UK Cheshire is a local, independent charity dedicated to supporting older people across the whole of Cheshire. We offer a lifeline for people in later life to access the information and support they need.

If you embody our values of respectful, honest and person centred, and are passionate about supporting those who built the world we now live in, we’d love to hear from you.

You’ll be joining Age UK Cheshire at a pivotal time following the merger of Age UK Cheshire and Age UK East Cheshire in July 2024. Following the successful integration of existing services, you’ll work closely with a supportive CEO and board on the next phase of development of our new organisation, building on the strong history and reputation of two charities, to meet the needs of a growing ageing population across Cheshire.

You’ll have a strategic vision for developing and future proofing services, whilst staying close to operational realities. You will lead the delivery of measurably impactful services, and ensure our resources are directed where they can make the greatest difference for older people across Cheshire.

You’ll understand the strategic need to combine impactful data with storytelling, influencing internal and external stakeholders to join us in our mission.

You’ll represent Age UK Cheshire externally, championing the voices of older people, to influence decision makers and commissioners to help ensure older people aren’t forgotten in a challenging funding environment. You’ll build strong relationships and partnerships across the local authorities, NHS, and voluntary sectors.

This is also a people leadership role. You'll develop and manage a team, creating a high-performing culture where accountability and support go hand in hand. You'll role-model best practice, share knowledge freely, challenge constructively, and coach colleagues to develop their own approach.

This role offers a unique chance for an experienced service-delivery leader to shape the future of a respected local charity, drive innovation and impact — in a supportive, values led culture with an ambitious and passionate team.

Together we can make Cheshire a place where older people are not only seen, but respected and valued every day.

Head of Health Information and Education

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Job summary for Head of Health Information and Education

The Head of Health Information and Education is a key role at Bowel Cancer UK, leading the delivery of our health information and health professional education. We currently provide high quality support, but we know we need to do even more, reach more people and have an even greater impact.

The Head of Health Information and Education will, alongside our Clinical Lead, lead the development and delivery of our services in this area. This is a pivotal role with key areas of focus:

• Drive innovation in health information.
• Drive innovation in the content and delivery of health professional education.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director and the Services Leadership team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.
 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Our Time Charity is seeking an experienced Corporate Fundraiser to help grow vital income through meaningful, long-term partnerships with businesses and corporate supporters.

This role plays a key part in delivering our fundraising strategy by connecting purpose-driven organisations with our mission to support children and families affected by parental mental illness. You will build and steward corporate relationships, develop partnership and sponsorship proposals, and represent Our Time Charity to external audiences.

Working closely with the CEO and wider team, you’ll help secure funding that directly supports our KidsTime Workshops and wider programmes – enabling children to feel supported, understood and less alone.

This role is ideal for someone with experience in corporate fundraising, relationship management or partnerships, who enjoys building connections, telling compelling stories, and turning shared values into lasting impact.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

World Veterinary Service – Corporate Partnerships Manager
Location: Remote or hybrid, with monthly meetings at Dorset office and regular travel for meetings with donors.
Salary: £40,000-£45,000 per annum.
Contract: Permanent, full-time hours. 

Worldwide Veterinary Service – which helps animals in places where no one else can - is seeking an experienced Corporate Partnerships Manager to support the growth of their corporate fundraising programme.

Worldwide Veterinary Service (WVS) champions animal welfare around the world, sending vets where they are needed most, providing expert veterinary training in hard-to-reach places, and shipping urgent aid supplies worldwide. Last year they treated over 103,000 animals, trained over 2,800 vets and vaccinated over 1.2 m dogs against rabies.

Reporting to the Head of Philanthropy, the Corporate Partnerships Manager will lead on the development and delivery of the charity’s corporate fundraising strategy, shaping a high-potential income stream to create impactful partnerships with businesses that align with WVS’s mission and values. The role will be responsible for identifying, research and approaching prospective corporate partners to build a strong new business pipeline and managing and nurturing existing corporate relationships to ensure long-term engagement and growth. The post holder will also work with partners to deliver engaging employee and customer campaigns, sponsorships and strategic alliances.

The ideal candidate will be a natural networker, commercially savvy, and motivated by making a positive impact through business partnerships. You’ll have experience building mutually beneficial corporate relationships and will thrive on identifying shared value opportunities. While the primary focus is on corporate partnerships, the post-holder will also provide support across other philanthropic income streams - particularly major donors and trusts and foundations - contributing to ambitious fundraising goals. Finally, candidates for this role must be adaptable and comfortable working with ambiguity and the dynamic, fast-moving environment of this growing charity.

This is a fantastic opportunity for an experienced fundraising professional who wants to make lasting improvements to the lives of animals around the world.

Community Project Lead 

• Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)  
• Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners. 

Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?

IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.

The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.

What you’ll do 

• Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research 

• Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services 

• Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice 

• Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates 

• Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery 

• Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders 

You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.

If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.

To apply

Please visit our website to download the recruitment pack and application form, and apply

Closing date for applications: 9am on Monday 9 February 2026 

First-round interviews: Wednesday 18 February 2026 (London) 

Our Time Charity is seeking an experienced Development Manager to help grow and embed our early help and family mental health services across the UK.

This is a senior, outward-facing role focused on securing statutory income, developing high-quality tenders, and building strong relationships with local authorities, Family Hubs and strategic partners. A key priority will be positioning KidsTime Workshops as a recognised, commissioned early help offer within local authority family support systems.

Working closely with the CEO, you will identify high-impact opportunities, navigate commissioning processes, and help ensure more children affected by parental mental illness receive timely, preventative support.

This role is ideal for someone with experience in local authority commissioning, business development or statutory income generation, who understands early intervention and wants to use their skills to create lasting social impact.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

Overview

We’re looking for an Assistant Business Development Officer (Bid Writer) to join our national Business Development Team. This is a great opportunity for an excellent writer to start or grow your bid writing career in a successful team with progression opportunities. 

Location: London, Brighton, Manchester or Leeds. 

Salary: £27,861.26 − £32,002.35 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year as Inner London Weighing. 

Contract: 12 months fixed term. 

Responsibilities

About the role 

Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice. 

As an Assistant Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high quality services for adults, children and young people. You’ll support the development of bids and proposals by writing, researching and collaborating with colleagues across the organisation. 

Your day-to-day will include: 

• Writing and editing bid responses 
• Working with colleagues across the organisation and our partner agencies 
• Completing online research, analysing data and collating evidence 
• Creating presentations, diagrams and reports 
• Helping improve how we do things. 

This is a developmental role, and you’ll receive ongoing support, guidance and training to help you progress. 

About you 

We’re looking for excellent writers who share our passion for supporting people to make positive changes in their lives. You don’t need previous experience in business development, but experience in health and social care, writing, sales, research, or data is beneficial. 

You are: 

• A clear, concise and engaging writer 
• Motivated to learn and develop, welcoming feedback 
• Collaborative and contribute to a positive culture team 
• Curious and analytical 
• Solution-focused, creative and proactive 
• Ready to work hard to deliver on CGL’s values and mission. 

What we offer 

You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team. We have a great record of people quickly progressing to Business Development Officer and Senior Business Development Officer roles as they take on increased volume, complexity, and leadership across proposals. 

We also offer: 

• The option to work from home for some of the week 
• Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here). 

We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status. 

We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this. 

Before you apply 

In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense. 

Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants. 

We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages. 

We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed. 

Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further. 

What our people say 

George, who progressed from Assistant Business Development Officer to Business Development Officer last year: 

“What was your route into the team? I came into Business Development after starting out in frontline roles in local authorities and then a housing charity, where I realised I wanted to continue having an impact on people’s lives, but on a bigger scale. The Assistant Business Development Officer role was a perfect progression, and after about a year I successfully applied for a Business Development Officer role. This felt really manageable given the space for development as an Assistant Business Development Officer. 

What are your favourite parts of the job? Winning contracts is a really great feeling, especially when I know they’ve been shaped with service users and colleague to make sure we’re designing services that offer the best support to the most people. I also value the constant opportunities to learn, feeling supported in my development, and seeing the decisions I’m involved in having a real impact on people’s lives.

What were your highlights from last year? Our team away day in Liverpool, which was great fun as well as chance to hear from the managers of our new Liverpool service. It was one of the first bids I worked on as an Assistant Business Development Officer, and it was amazing to see our bid come to life, being delivered by a passionate group of people.

What would you say to someone thinking of applying? I’d definitely say go for it, and once you start, embrace how much there is to learn! Make the most of a really knowledgeable and supportive team, of managers who genuinely want you to succeed, and of all the opportunities to try new things and develop new skills.” 

Holly, who has progressed from Assistant Business Development Officer to Senior Business Development Officer: 

“What was your route into the team? I was a psychology graduate and teacher training drop out! With my experience of working in schools and academic research into young people’s substance use, I started working as an Education Lead for one of CGL’s young person’s services. After a year I applied to join the Business Development Team, wanting to utilise my experience of working frontline and my love of research and writing. I’ve progressed from Assistant to Officer and then Senior Officer since joining the team in 2022.  

How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.

What would you say to someone thinking of applying? Not to think they can’t do it just because they don’t have experience in bid writing or business development. It’s more important to be able to demonstrate that they’re a confident professional writer and are really passionate about working in the drug and alcohol support sector.” 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

Interview Date

16/2/2026

Closing Date

8/2/2026

Experienced Social Worker – NHS Pathfinder Partnership
 

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma but who present with additional complex mental health needs.

Key responsibilities:

- They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma.

- The post-holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate.

- They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work.

- The post-holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey.​

- They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills.

Benefits:
- Flexible working TBC

- Generous annual leave (30 days a year exc. BH)

- Pension contributions

- Reasonable travel expenses

- Free on-site parking

#social work #social worker #support work #support worker #nhs #social work

Grade: NJC Point 31 - £41,771 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days (core hours are worked between 8am and 6pm Monday to Friday)
Contract: 12 months Fixed Term contract (with option to extend), subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Delivery
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN

We are seeking to recruit to a brand-new post and are looking for an experienced and passionate full‑time Programme Manager (Live Well) to lead the delivery of our VCSE‑led Live Well infrastructure in Salford. 

In this role, you will support organisations across Salford to develop high‑quality Live Well Centres and Spaces, ensuring strong partnerships are built and delivery partners are managed in a clear, transparent and collaborative way. A key part of the role will be ensuring that all delivery aligns with the expectations set out in the GM Live Well Hallmarks. You will also be responsible for ensuring the programme’s impact is clearly demonstrated through robust monitoring, high‑quality data collection and meaningful insight.

Greater Manchester Live Well is a broad cross‑system partnership with particularly strong involvement from GMCA, NHS Greater Manchester and the VCSE sector. 

Launched in 2021, it is a core Mayoral commitment and embedded in the Greater Manchester Strategy (2025–2035). The vision is that by 2030, residents will benefit from a connected, preventative and equitable system of support, delivered through:

• A network of integrated Live Well centres and spaces in every locality
• A universal “no wrong door” approach
• Recognition that the VCSE sector has a key role to play (with dedicated VCSE funding)
• Consistent and connected support offers
• A neighbourhood‑based Social Model of Health
• A preventative system built on trust, early help and coordinated support

Salford CVS is the lead VCSE sector partner and accountable body for the Live Well implementation fund in Salford, working with public sector partners to strengthen community wellbeing and ensure accessible, high‑quality support for our city’s residents.

As Programme Manager, you will lead a VCSE‑driven programme that is transforming how residents access help and support in Salford. You will maintain a clear overview of programme developments, partners and activities, acting as a key source of knowledge for Live Well locally. You will share information proactively, strengthen connections across the system and bring partners together to maximise the programme’s impact. 

Your work will also span all of Salford CVS’s full Live Well portfolio, including the Economic Activity Trailblazer delivered via the VCSE Elevate Salford partnership, the WorkWell offer through Wellbeing Matters (VCSE-led social prescribing), and any additional Live Well activity that Salford CVS leads or contributes to in the future. This will include our work with our 10GM partners on a large-scale GM National Lottery funded VCSE-led programme called Live Well – Places of Hope and Connection, which you will programme manage here in Salford.

To apply

Please complete our online application form via the ‘Apply’ button.

If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.

Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Monday 2nd March 2026

Grade: NJC Point 16 - £18,310.80 per annum (FTE £30,518)
Hours: 22.5 hrs per week (excluding breaks)
Days: To be worked over three days, including a Monday
Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period
Responsible to: Deputy Chief Executive
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN.

Main Purpose of the Post 

To take the lead for Human Resources within Salford CVS, under the direction of the Deputy Chief Executive.

Salford CVS is recruiting a proactive Human Resources Officer to lead our HR function. Working closely with the Deputy Chief Executive, you’ll manage HR records, support recruitment and induction, ensure compliance with legislation and GDPR, and maintain up‑to‑date HR policies and processes. You’ll also coordinate staff training, benefits, and HR metrics to support organisational development.

This role is ideal for someone organised, confident with HR systems, and passionate about supporting a positive workplace culture.

Specific Duties

• Maintain all Human Resources records for staff members including holiday and absence records, staff appraisals and reviews
• Ensure that current Human Resources legislation is being correctly implemented across the organisation.
• Identify and recommend areas for system improvement
• Ensure that appropriate policies are in place and being followed by the workforce
• Support recruitment process lifecycle
• Support staff inductions and help staff to understand Salford CVS policies and values
• Coordinate any external staff benefit schemes, for example Hospital Saturday Fund
• Coordinate staff training and development requirements and to incorporate these into an organisation-wide training and development plan
• Compile and analyse information on HR issues, training, or other areas within the remit of this job function
• Use and manage SharePoint and MS365 tools to support Human Resources processes and document management
• Ensure compliance with GDPR and data protection regulations for all Human Resources records and processes
• Monitor and report on Human Resources metrics (e.g., turnover, absence rates) to inform decision-making

To apply

Please complete our online application form via the ‘Apply’ button.

If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.

Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Friday 27th March 2026

About African Rainbow Family

African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority.

ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights.

ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea.

About the Role

The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation’s strategic and operational development.

The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications.

The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives.

Key Responsibilities

The postholder will be responsible for:

• Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery

• Line managing staff and volunteers, including recruitment, induction, supervision and performance management

• Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements

• Managing organisational budgets and monitoring expenditure against agreed targets

• Leading on income generation, including researching funding opportunities and writing grant and funding applications

• Developing, reviewing and implementing organisational policies, procedures and systems

• Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements

• Building and maintaining relationships with funders, partners, commissioners and key stakeholders

• Supporting strategic planning and reporting to the CEO and Board of Trustees

Person Specification

Essential

• Minimum of two years’ experience in an operations, project or organisational management role

• Proven experience of managing staff and volunteers

• Experience of managing budgets and financial reporting

• Demonstrable experience of researching and writing successful grant or funding applications

• Knowledge of charity governance, compliance and operational processes

• Strong organisational, communication and leadership skills

• Ability to work independently and manage competing priorities

Desirable

• Experience working within the charity or voluntary sector

• Experience working with LGBTIQ+ refugees or people seeking asylum

• Knowledge of asylum, immigration or human rights policy

• Experience using databases or CRM systems (e.g. Salesforce)

• Experience in advocacy, campaigning or media work

Benefits

• 28 days annual leave including Bank Holidays

• NEST pension scheme

• Flexible working arrangements

• Birthday leave and two wellbeing (duvet) days per year

• Cost-of-living support

• Paid sick leave after six months’ service

• Training, development and progression opportunities

• Salary review and employee reward scheme

• Free on-site parking

• Accredited Living Wage Employer

Equality, Diversity and Safeguarding

African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds.

This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex.

The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.