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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
Help us fight poverty inequality!
Posted 1 day ago
Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 1 day ago
Top job
CXK, England (Hybrid)
£27,058 - £32,343 per year
Posted 2 days ago
Top job
Harris Federation, London (Hybrid)
£35,000-£37,000 + Harris Benefits including LGPS
Posted 3 days ago
Toynbee Hall, Multiple Locations (Hybrid)
£33,450 per year
Posted 2 days ago
Closing in 6 days
Furniture Resource Centre, Speke, Merseyside (Hybrid)
£35,000 (pro-rata)
Posted 1 week ago Apply Now
The Careers and Enterprise Company, Multiple Locations (Hybrid)
£40,000 - £45,000 per year
Posted 3 weeks ago
South London Refugee Association, London (Hybrid)
£37,980 per year
Posted 3 days ago
NFP People, Remote
£30k increasing to £32k following probation
Posted 1 week ago
Page 1 of 8
Job description

Working within the Potteries Moneywise Team

Casework – The post holder will conduct a full exploration of the client’s financial and holistic circumstances to provide robust advice specific to the client’s needs.

The advisor will be required to act for the client where necessary and communicate with third parties such as water providers, energy providers or the Local Authority to progress the client’s case.

Advice will be delivered through a variety of channels including face-to-face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The prospective advisor will be able to balance good quality alongside being able to achieve SLAs and KPIs in accordance with our contractual agreements.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work