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The Bromley Mental Health & Wellbeing Hub (BMHWH) is a key part of the transformation of mental health services in the borough under the NHS Long Term Plan. Delivered in partnership with Oxleas NHS Foundation Trust, the Hub brings together primary care, secondary care and the voluntary sector to provide flexible, holistic and integrated support for adults with mental health needs.
We are seeking a Mental Health Advisor to join our Information, Advice and Guidance (IAG) and Tailored Wellbeing pathway. This is an exciting opportunity for someone who is passionate about supporting people to improve their mental health and wellbeing, and who enjoys working in a collaborative, person-centred environment.
As a Mental Health Advisor, you will provide tailored, time-limited support to adults experiencing mental health difficulties through one-to-one and group-based interventions. You will undertake holistic assessments, develop personalised support plans, provide information, advice and guidance, and help people access local services and opportunities that promote long-term wellbeing and recovery.
Working closely with clinical colleagues from Oxleas and a range of community partners, you will support individuals with varying levels of need, helping them build resilience, increase independence and develop strategies to manage their mental health. You will play a vital role in ensuring people receive the right support at the right time and are connected with services that best meet their needs.
Key Responsibilities:
- Manage a caseload of adults with mental health problems, providing tailored and person-centred support
- Conduct holistic assessments and develop individual support plans using a recovery-focused approach
- Deliver one-to-one and group interventions that promote wellbeing, stability and relapse prevention
- Provide information, advice, guidance and signposting to help people access appropriate services and community resources
- Work collaboratively with Oxleas clinical colleagues and voluntary sector partners to coordinate support
- Identify and respond appropriately to safeguarding and risk concerns
- Maintain accurate records and monitor outcomes using the Hub's case management systems
- Support people to access local opportunities and activities that enhance wellbeing and independence
- Contribute to service evaluation, quality improvement and the achievement of contractual targets
About You
(More detail can be found in the Person Specification below)
We are looking for candidates who can demonstrate:
- Experience of supporting people with mental health needs in a health, social care or community setting
- Knowledge of recovery-focused and person-centred approaches to mental health support
- Confidence in carrying out holistic assessments and working with individuals with diverse and complex needs
- The ability to provide effective information, advice, guidance and signposting
- Strong communication and relationship-building skills, with the ability to work collaboratively across services
- Good organisational skills and the ability to manage competing priorities
- An understanding of safeguarding, risk management and professional boundaries
- A proactive, compassionate and empowering approach to supporting people to achieve their goals
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 13th September (11:59pm)
Likely interview date: Week beginning 21st September
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
The Money Advisor will provide high-quality, accessible and person-centred money advice to Disabled people and people with long-term health conditions, supporting them to understand their financial situation, maximise their income, manage financial pressures and exercise their rights.
The Money Advisor will be required to undertake training to again gain accreditation from the Money and Pensions Service (MaPS), as part of their Quality Framework for Individuals, and will be expected to retain this qualification through continual professional development. Free training will be provided through the Wiser Adviser platform.
The Money Advisor will provide practical advice and support on a range of financial issues, budgeting, debt, household costs and financial inclusion. You will work closely with our Welfare Benefits team and undertake casework yourself as required to resolve issues. The role will recognise the barriers created by social, economic and environmental factors and work alongside people to identify solutions that increase financial security, choice and independence.
The postholder will work within RAID's rights-based and Social Model of Disability approach, ensuring that Disabled people are listened to, treated with dignity and supported to make informed decisions about their lives.
About You
You are a knowledgeable, approachable and compassionate adviser who is passionate about helping Disabled people improve their financial security and exercise their rights.
You will have experience of providing money, welfare benefits or related advice and be confident supporting people to navigate what can sometimes be complex financial and benefits systems. You will be able to explain information clearly and in an accessible way, helping people understand their options and make informed decisions.
You will take a person-centred and rights-based approach, recognising that Disabled people can experience significant financial barriers, including additional costs associated with disability, inaccessible services, discrimination and barriers to employment and income. You will understand the importance of listening to people and working alongside them rather than making assumptions about what they need.
You will be comfortable supporting people with a range of circumstances and levels of support needs. You will be patient, non-judgemental and able to build trust with people who may have had difficult experiences when accessing services.
You will be organised and able to manage your own caseload, prioritise effectively and maintain accurate records. You will also enjoy working collaboratively with colleagues and external organisations to find practical solutions and achieve positive outcomes for the people we support.
You do not need to be an accredited money advisor to apply but you must successfully complete the required training and be able to demonstrate an interest and aptitude for money advice.
To apply
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
We will not consider applicants that do include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.
This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.
This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
We have 2 x full time positions available as we are growing our team.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.
You will be based at one of the following NHS mental health treatment teams:
- Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
- Community Rehabilitation Team Enfield, Park Avenue, Enfield Town
You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
-
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)
Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)
Considerations:
Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.
We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.
Please upload your CV and answer our screening questions to outline why you wish to apply and how you meet the person specification.
Please note, we would be unable to proceed with an offer if incorrect information has been provided at application stage.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.
This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.
This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
This is a part time post working 17.5 hours, please note salary listed is FTE.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.
You will be based at one of the following NHS mental health treatment teams:
- Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
- Community Rehabilitation Team Enfield, Park Avenue, Enfield Town
You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year (FTE)
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
-
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)
Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)
Considerations:
Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.
We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.
Please upload your CV and answer our screening questions to outline why you wish to apply and how you meet the person specification.
Please note, we would be unable to proceed with an offer if incorrect information has been provided at application stage.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in Merton. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and Victim Support Office at Merton Civic Centre. This role is offered on a fixed term contract basis until June 2027 with the possibility of this being longer subject to funding.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role
This role is based in the London borough of Merton. As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- An understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- To understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
- Previous experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- Strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Good crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to Disabled people?
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
As well as our advice work we administer a number of grants on behalf of local grant giving charities and the local authority and you will play a key role in helping us to process grants in a timely and efficient way as well as supporting with advice enquiries.
Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; processing grants and gathering client evidence, taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.
You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database
You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.
You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.
You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.
About you
To be successful in this role you will have solid administration and organisational skills, a high degree of accuracy and attention to detail, and a level of emotional resilience that enables you to support people in challenging circumstances, while protecting your own wellbeing. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting Disabled people.
An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.
You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
The ideal candidate will be passionate about social justice and the empowerment of Disabled people and excited to learn valuable skills on the job.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition that you would like considering when you apply.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description. Please apply via the Charities Job website.
We will not consider applicants that do include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
About the Role
We are seeking a dedicated and compassionate Mental Health Debt and Benefits Advisor to join our team. This is an exciting opportunity to make a meaningful difference to the lives of people experiencing mental health challenges by providing specialist welfare benefits and debt advice.
You will support clients to maximise their income, address debt issues, improve financial wellbeing, and overcome barriers that impact their recovery and quality of life. Working closely in West Sussex with healthcare professionals, community services, and partner organisations, you will provide a holistic advice service tailored to individual needs.
As a Mental Health Debt and Benefits Advisor, you will:
- Provide specialist benefits advice and debt casework to individuals affected by mental health problems.
- Take an income maximisation approach by identifying grants, charitable funding opportunities, and other sources of financial support.
- Complete benefit application forms and assist clients with mandatory reconsiderations, appeals, and challenges to benefit decisions.
- Deliver timely, accurate, and person-centred advice, ensuring clients receive a holistic service that addresses wider support needs.
- Provide advice across a variety of settings, including hospitals, healthcare outreach locations, community venues, and office environments.
- Develop strong working relationships with healthcare professionals, referral partners, and internal teams to manage referrals and progress client cases effectively.
- Support clients through multiple communication channels, including face-to-face appointments, telephone, email, video conferencing, and written correspondence.
- Ensure compliance with Advice Quality Standard (AQS) requirements, organisational policies, and quality assurance procedures.
- Maintain accurate case records, client outcomes, monitoring information, and funder reporting requirements using case management systems.
- Meet personal and team performance targets while contributing positively to service development and continuous improvement initiatives.
- Participate actively in team meetings, supervision, training, and professional development activities.
We are looking for someone who has:
- Experience of providing welfare benefits advice and/or debt advice.
- Knowledge of the UK benefits system, including disability and means-tested benefits.
- Understanding of debt advice processes, budgeting, and income maximisation.
- Experience supporting vulnerable clients with complex needs.
- Strong interviewing, communication, and advocacy skills.
- Ability to manage a varied caseload and prioritise competing demands effectively.
- Experience maintaining accurate records and using case management systems.
- Ability to work collaboratively with external agencies and multidisciplinary professionals.
- Commitment to equality, inclusion, client confidentiality, and safeguarding principles.
A Trainee post may be considered for right candidate
A DBS will be required for this role
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefit Advisers
Salary: £30,000 pa (review after 6-months)
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement is looking to build its Money Advice Team and has several vacancies for experienced Debt & Welfare Benefit Advisers.
As an experienced Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.
Based at one of our offices in Ladywood, Kingstanding, or Newtown, and with outreach work in other areas of the city we are looking for Advisers with drive, enthusiasm and a proactive approach to support our clients to get the outcomes they need. You will be adaptable, solution focused and possess excellent communication skills along with a flexible approach and ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with financial literacy training to build and continually improve money management and financial capability.
Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website.
This is a great opportunity to join a progressive charity making a real difference to people’s lives.
For an informal discussion about the role call Theresa Gniadkowski
This is an active recruitment; early applications are encouraged
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Tuesday 6th October 2026
Interviews: To be confirmed
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Salary: £31,500 FTE | Full-time (35 hours per week) | 10-month contract July 31st end
Location:mostly home working,3-4 daysa month in the London office
We are working with an independent professional body to recruit for a New Member Advisor. Working in the membership department you will be part of an existing team fielding incoming queries and assisting those that wish to join the membership.
As the New Member Advisor you will respond and follow up all assigned enquiries via email, telephone, and letters meeting customer’s needs. As well as general administration support. Logging all enquiries and opportunities on the CRM system. You will proactively follow-up on enquiries and support campaigns.
To be considered you will have the following skills, knowledge, and experiences:
- Strong professional pride, committed to helping customers and delivering an excellent service
- Used to working in a routine environment
- Focused and driven and used to working to targets
- Excellent communication skills. Professional and engaging
- Confident working knowledge of MS Office (Word, Outlook, and Excel) and databases
- Customer services experience in a business context (ideally in a membership/customer service environment)
- Experience using a CRM/ EMS database
- Confident and experienced with very soft touch upselling
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing?
We looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss.
It is a hybrid role with a 60/40 split between working in our office in Westminster and from home.
We will be expanding the team at regular intervals. If we do not have the time to contact all applicants in this recruitment round or if you are not successful in this round, there will be future opportunities to apply.
About the role
As a Suicide Bereavement Advisor you will:
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Manage a caseload of assigned clients.
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Provide emotional and practical support to clients over the phone and via email and SMS.
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Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation.
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Provide information and advice about practical issues they may be dealing with.
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Where appropriate, refer them to our Counselling Service and help them to fill in the application form.
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Support them to access other relevant services through signposting.
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Log all contacts in our client management system, ensuring accurate records are kept and maintained.
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Meet agreed performance standards around call duration, timely note completion and consistent caseload management, in line with our commitment to fairness and consistency for clients and team.
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Help with ongoing initiatives to improve our services, including opportunities to contribute to resource creation, training and presenting, and wider projects.
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Support the Client Care team where needed, including covering the phone line and helping with administrative tasks when available.
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Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services.
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Attend and contribute to team and staff meetings.
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Attend training, conferences and workshops in line with continuous professional development.
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Represent the charity at relevant events
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Work in accordance with our values and follow all policies and procedures.
This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients.
About you
You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor.
Key attributes we are looking for include:
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A warm, empathic manner
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An ability to listen without judgement
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Calmness when dealing with people in distressing or challenging situations
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Able to work independently and as part of a team
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An enthusiasm to learn and to develop knowledge and skills
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Confidence in using digital technology
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Attention to detail, especially when it comes to record keeping
You will live within commuting distance of our office in Westminster.
We are committed to Equality, Diversity, and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check. Training will be given to the right candidates.
Supporting people bereaved by suicide
The client requests no contact from agencies or media sales.
Senior People Advisor
Allkind | London
Hybrid working (typically 1-2 days per week in the office)
£19.54 per hour plus £2.36 per hour holiday pay (equivalent to £38,100 FTE)
Full-time, 37.5 hours per week (flexibility considered)
Temporary with a possibility of extension.
Are you an experienced HR professional available at short notice and looking to make an immediate impact within a purpose-driven organisation?
Charity People is delighted to be partnering with Allkind to recruit an experienced Senior People Advisor.
About the charity
Allkind is a London-based mental health charity supporting people across the full mental health spectrum, from early intervention through to complex needs. Following a merger in December 2024, the organisation launched as Allkind in April 2026, bringing together decades of experience and a shared commitment to delivering compassionate, accessible support.
Working closely with the NHS and local communities, the charity supports more than 22,000 people each year and continues to grow its reach and impact. Kindness, inclusion and lived experience sit at the heart of everything they do.
This is an exciting opportunity to join a growing organisation during a period of positive change and development.
About the role
Reporting to the Head of People, the Senior People Advisor will play a key role in supporting managers and employees across a broad range of HR activities. You will act as a trusted advisor, leading on employee relations matters while supporting the wider People & OD function to deliver an excellent employee experience.
This is a varied and hands-on role, ideal for an experienced HR professional who enjoys balancing operational delivery with continuous improvement initiatives.
Key responsibilities
- Manage employee relations cases, including disciplinary, grievance, absence and performance matters
- Support managers with complex people issues and employment law queries
- Lead probation and performance review processes
- Support organisational change projects, including restructures and TUPE processes
- Enhance onboarding and induction programmes
- Monitor and analyse HR metrics and people data
- Support policy development and implementation
- Assist with payroll administration and employee benefits processes
- Support the effective use and management of HR systems
- Contribute to wellbeing, EDI and organisational development initiatives
You will have
- Strong HR generalist experience, ideally at Senior Advisor level
- Excellent employee relations experience and employment law knowledge
- Experience supporting managers across a range of people matters
- Strong stakeholder management and communication skills
- Experience working with HR systems and people data
- Ability to manage competing priorities in a busy environment
- A proactive, solutions-focused approach
- CIPD Level 5 or equivalent experience
- Previous charity, healthcare or social care sector experience would be advantageous
Hiring process
This is an urgent requirement and applications will be reviewed as they are received.
One-stage interview process via Microsoft Teams on Friday 4 September.
How to apply
Please send your CV as soon as possible to be considered for this opportunity.
We want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any adjustments to support you through the recruitment process.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background, including age, disability, gender identity, race, religion or belief, sex, sexual orientation, pregnancy and maternity, marriage and civil partnership status. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Navigate CIO and Make a Real Impact!
Are you passionate about making a difference in people's lives?
Do you have strong communication and problem-solving skills?
Whether you're experienced in money advice or looking for a career change, we provide full training and development opportunities to help you succeed in this role. At Navigate CIO, we are a registered charity dedicated to providing free, impartial, and confidential money and debt advice across Devon and Somerset.
Our work supports individuals and families facing financial hardship, helping them build financial resilience and regain control of their lives. This is more than just a job—it's an opportunity to transform lives and strengthen communities.
This role is funded by the British Gas Energy Trust (BGET), allowing us to provide specialist energy and money advice to those who need it most.
Why Join Us?
• Full training provided – no prior experience in debt advice needed.
• A rewarding role – support vulnerable individuals to improve their financial wellbeing.
• Career development opportunities – ongoing training and professional growth.
• Flexible working environment – work across various locations, including home visits and remote support.
• Supportive team culture – be part of a dedicated and passionate team that values collaboration.
About the Role
We are looking for a compassionate Debt & Energy Adviser to provide money, debt, and benefits advice to individuals who are often in crisis and face multiple barriers to accessing the support they need. The role primarily involves face-to-face home visits, supported by telephone, video, email, and digital advice. You will be at the forefront of delivering essential money and debt advice to clients with high level needs, helping them navigate their financial challenges.
Key Responsibilities:
- Assess and review client needs to ensure appropriate support.
- Identify and address barriers preventing clients from accessing money advice.
- Provide comprehensive, caseworker-level advice on money management, debt solutions, and financial capability.
- Develop individual action plans tailored to client needs, ensuring dignity and respect.
- Maintain accurate case records and documentation.
- Deliver high-quality money advice services in partnership with key stakeholders.
• Offer tailored support, in clients homes, online and via telephone
What We’re Looking For:
We are looking for individuals with the right skills and attributes, even if you don’t have direct experience in money and debt advice. If you are passionate about helping others and eager to learn, we encourage you to apply!
Essential Skills & Attributes:
- Strong people skills – ability to build rapport and communicate effectively.
- Ability to support vulnerable individuals with multiple and complex needs.
- Empathy and a non-judgmental approach.
- Understanding of confidentiality, GDPR, and safeguarding policies.
- Ability to prioritise tasks and manage workloads effectively.
- IT proficiency (Word, Excel, email, case management systems).
- Ability to work independently and as part of a team.
- Willing and able to travel across Somerset for client appointments.
- A full DBS check will be required.
Desirable Skills & Experience:
- Experience in advice, advocacy, or support work (paid or voluntary).
- Knowledge of welfare benefits, housing, and debt advice.
- Experience in sectors such as mental health, addiction, housing, or social prescribing.
- Willingness to train as a DRO (Debt Relief Order) Intermediary.
Ready to Make a Difference? If you’re looking for a career where you can grow professionally while transforming lives, this is the perfect opportunity for you.
Apply today and start your journey towards empowering individuals and communities through financial resilience!
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Location: Hybrid working between the Aldgate, London office and home/ Remote based.
A great opportunity has arisen for a People Operations Advisor to join our People Team. You will play a vital role in delivering an exceptional people experience by ensuring our people systems, processes, data and operations are efficient, responsive and customer focused.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will be responsible for maintaining the integrity of our HR systems and data, overseeing payroll processes, producing people analytics and reports, developing key People Team communications and identifying opportunities to improve processes through digitisation, automation and AI. You will also act as a key point of contact for People Operations queries and support a range of HR projects across the organisation.
To be successful in this role, you will have strong experience working in a People Operations or HR Operations environment, with excellent knowledge of HR systems, payroll administration, people data management and process improvement. You will be highly organised, detail-oriented and confident working with data and multiple stakeholders.
You will have excellent customer service and communication skills, a strong continuous improvement mindset and the ability to prioritise competing demands while maintaining a high level of accuracy. You will enjoy collaborating with colleagues and finding innovative ways to improve how services are delivered.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
We strongly encourage early applications as interviews will be held on a rolling basis.
The UK's lung charity fighting for your right to breathe
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our Independent Sexual Violence Advisor Team
We are growing our specialist Independent Sexual Violence Advisor Team and are looking for exceptional people to join us as Adult ISVAs, Children and Young People’s ISVAs (CHISVAs), and a Family ISVA.
If you are passionate about making a real difference to the lives of survivors of sexual violence, want work that is meaningful, challenging and genuinely impactful, and are excited by the opportunity to develop specialist expertise, we want to hear from you.
You do not need to have worked as an ISVA, CHISVA or Family ISVA before. We are open to applicants who understand the complexity and responsibility of these roles, who bring strong transferable skills, and who can demonstrate the compassion, resilience, professional curiosity and commitment needed to support survivors through some of the most difficult experiences of their lives.
For applicants who are not already qualified, Lincolnshire Rape Crisis will fully fund the accredited ISVA qualification relevant to your role. You will be supported to attend training within your working time and given the support you need to successfully complete your qualification and develop your specialist practice.
This is a huge opportunity to join an experienced, ambitious and dynamic team, develop a career in specialist sexual violence advocacy, and become part of an organisation delivering critical services to survivors across Lincolnshire.
If you want a role where your work matters, where you can keep developing, and where you have the opportunity to create meaningful change for survivors, we would love to hear from you.
This is an exciting opportunity to join Lincolnshire Rape Crisis and become part of a highly skilled, ambitious and values-led organisation committed to transforming the support available to people affected by sexual violence and abuse.
As an Independent Sexual Violence Advisor (ISVA), you will provide specialist, trauma-informed and survivor-centred advocacy to survivors across Lincolnshire. You will support individuals whether or not they choose to report to the police, helping them understand their rights and options, access appropriate services and make informed decisions about their support.
For clients who choose to report, you will help them navigate every stage of the criminal justice process, from making an initial report and progressing through a police investigation to decisions made by the Crown Prosecution Service and any subsequent court proceedings. You will explain complex processes in a clear and accessible way, provide regular updates, liaise with criminal justice agencies, support clients to prepare for court and attend court with them where required.
You will provide consistent, independent advocacy throughout each client’s journey, ensuring their voice, choices and wellbeing remain central. You will work closely with the police, courts, Crown Prosecution Service, health services, safeguarding teams and voluntary-sector partners, while remaining independent from the criminal justice system.
The role includes managing a varied caseload, developing individual support and safety plans, identifying and responding to risk, maintaining accurate and confidential records, and advocating confidently on behalf of clients. You will be supported by an experienced management team, regular supervision, specialist training and a wider multidisciplinary team passionate about delivering exceptional services.
What We Are Looking For
We are looking for dynamic, motivated and compassionate individuals with excellent written and verbal communication skills. You will be able to communicate sensitively with people who may be distressed, overwhelmed or experiencing significant uncertainty, while also engaging confidently and professionally with a wide range of agencies.
You will be resilient, highly organised and able to manage a demanding caseload without losing sight of the individual person behind each case. You will demonstrate sound professional judgement, strong boundaries and the ability to remain calm, responsive and solution-focused in complex situations.
We are particularly interested in applicants who:
- Are passionate about improving the experiences of survivors of sexual violence and abuse.
- Can build safe, trusting and professional relationships.
- Have exceptional communication and interpersonal skills.
- Can explain complex information clearly and sensitively.
- Can advocate confidently and challenge professionals appropriately.
- Are proactive, adaptable and able to use their own initiative.
- Can manage competing priorities and maintain accurate, high-quality records.
- Understand the importance of safeguarding, confidentiality, equality and professional boundaries.
- Are committed to learning, reflective practice and continuous professional development.
- Can work collaboratively while bringing energy, ideas and initiative to the wider team.
Experience of advocacy, casework or supporting people within health, social care, criminal justice, safeguarding or the voluntary sector would be advantageous. Knowledge of the criminal justice system and the impact of sexual violence is desirable; however, we also welcome applicants with strong transferable skills and the commitment and ability to develop specialist knowledge.
Why Join Lincolnshire Rape Crisis?
Lincolnshire Rape Crisis is a growing, innovative and specialist organisation with an established reputation for providing high-quality services to survivors of sexual violence and abuse. We are proud of our skilled workforce, strong partnerships and commitment to ensuring survivors receive the support, advocacy and choices they deserve.
You will join a supportive and forward-thinking organisation where your professional development, wellbeing and contribution will be valued. We invest in our staff through specialist training, structured supervision, reflective practice and opportunities to develop within an expanding range of services.
Our work is challenging, purposeful and genuinely life-changing. We are looking for people who want to bring their skills, energy and ideas to an organisation that is ambitious for its clients, its staff and the communities it serves.
We offer trauma informed therapeutic and advocacy support to anyone who has experienced any form of sexual violence at any point in their life.
The client requests no contact from agencies or media sales.
About the RoleAn exciting opportunity has arisen for an Organisational Development Advisor to support the delivery of strategic people and culture initiatives within a leading Higher Education institution. Working closely with academic and professional services leaders, you will help drive organisational effectiveness, leadership development, employee engagement, and workforce capability projects.
Key Responsibilities
- Partner with schools, faculties, and professional services teams to deliver OD initiatives and people-focused projects.
- Support manager and leadership development, team effectiveness interventions, and career development support during change.
- Design and facilitate workshops, briefings, and learning interventions and provide 1:1 coaching.
- Provide advice and support to managers on organisational development and workforce capability activities.
- Monitor and evaluate OD programmes, using data and feedback to measure impact and inform improvements.
About You
- CIPD qualified (or equivalent) with experience in Organisational Development, Learning & Development, or HR.
- Experience delivering people, culture, leadership, or organisational change initiatives within a complex organisation.
- Strong stakeholder management skills with the ability to influence and build relationships across diverse teams.
- Higher Education or public sector experience is highly desirable.
Why Apply?This is an excellent opportunity to contribute to a people strategy that supports organisational excellence, staff development, and a positive workplace culture within a dynamic Higher Education environment.
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