Social Care Jobs in Greater London
Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?
The Westminster Women’s Safe Space is a specialist gender and trauma informed Assessment Centre for women with complex needs who are at risk of, or have experienced domestic abuse, violence against women and girls (VAWG); and have multiple disadvantage. We have a great opportunity for people interested in working as part of an innovate women’s only service in a receptionist role and becoming part of this exciting new team achieving positive outcomes to support the women in their recovery and move on journey.
In this this vital role you will be providing receptionist duties to the service and the team, being the first point of contact for residents and others. Your duties will include:
-
Managing the team inbox, keeping information systems up to date and ensuring smooth handovers to other team members.
-
Log and follow up on building and maintenance repairs.
-
Responding to queries from residents or agencies, following up to ensure outcomes.
-
Working on a weekly rota and carrying out regular shifts (early’s, mid’s and late’s) including some weekends.
About you
We are looking for proactive, flexible and empathetic people with good time-management and communication skills. You will also have the working ability to use different IT packages and systems. You may have personal experience of homelessness, and may have accessed recovery services yourself; or you will have a sound understanding of the issues faced by homeless people.
Above all we are looking for people with a genuine interest in supporting our clients and being part of the aims of our service.
*For genuine occupational requirement reasons we are looking to appoint a woman for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on Friday 10 May 2024
Interview and assessments on: week beginning 20 May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Case Management Administrator to join our team.
Please see below for more information on what just might be your future role.
About the role
This is a dual administrative and co-ordination role providing support to the SAF Head of Service to ensure efficient and effective working processes and practices, and regular communications that assist effective delivery of the group’s priorities and objectives. The post holder will Deliver effective coordination of the services offered by the Case Management Team.
About You
You will have excellent and current IT skills, especially Microsoft Office. High levels of integrity, confidentiality, discretion, and commitment.
First rate interpersonal, written and communication skills.
Excellent task management and organisational skills.
Ability to work under pressure.
Ability to communicate and liaise with senior management.
Ability to work as part of a team and show initiative to work independently.
Please see job description below for more details about the role.
ABOUT THE ROLE
We are looking for a Bid Manager and Writer to join our Bid Team, which is part of the wider Development, Marketing, and Communications Department! You will support the delivery of effective business development strategies and activities to achieve organisational growth and to enhance our existing services!
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
You will be responsible for leading on specific competitive tendering and bidding processes on behalf of the group, writing high-quality competitive tenders and proposals, understanding the current market and feeding information to guide strategic planning, and supporting colleagues within the wider group to develop products, funding bids, and proposals!
Working Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
ABOUT YOU
We're looking for a passionate writer, someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds.
We're looking for a self-starter, someone who can form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth!
OVERVIEW OF KEY RESPONSIBILITIES
Bid Writing and Management
- Lead in all elements of the bidding process which includes writing competitive bids within strict deadlines.
- Identify, research, and communicate opportunities and needs across the organisation, working proactively with colleagues at all levels to identify fundable initiatives.
- Host internal and external briefings and liaise with relevant teams to develop compelling bids which are fit for purpose, realistic, and aligned with organisational needs and aims.
- Lead the development of specific bid responses which includes the structure, content, and responses. Ensure tenders are submitted on time and achieve the highest scores by the evaluator(s).
- Develop and manage an internal network of subject matter experts and bring them into the development and writing process as required.
- Support colleagues in developing presentations, and briefings.
Partnership Building
- Build and maintain effective stakeholder relationships internally throughout the organisation and externally with external partners and organisations.
- Represent Social Interest Group and our subsidiaries in market engagement and events online and in-person and support with all aspects of enhancing and developing our brand.
Organisational Growth
- Identify priorities from strategy and business plans, translating growth plans into effective practices aligned to SIG’s mission, vision, and values.
- Collect and share information relevant to teams involved in Mobilisations and TUPE’s for won bids. Ensure communication is clear, and concise, providing a logical strategy and direction to follow to ensure a smooth transition for new contracts.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Previous experience in a similar role with similar responsibilities, this includes a track record of securing new bids and/or retaining existing contracts
- Previous experience in bid/proposal writing, reviewing, and editing
- IT Proficiency, ability to learn new software programs, experience in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
- Ability to create and write engaging content, with proofreading skills
- Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast-paced environment
- Excellent communication skills both written and oral and ability to build relationships
- Ability to review large amounts of information and research materials to inform model development and shape tender responses
- Proficiency in navigating tender portals
What we would like, but not essential:
- Previous experience managing the full bidding process end to end from pre market engagement and contract notification, through to award
- Previous experience working in the same or similar sector
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Case Management Administrator(Homebased in the North East)
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Case Management Administrator to join our team.
Please see below for more information on what just might be your future role.
About the role
This is a dual administrative and co-ordination role providing support to the SAF Head of Service to ensure efficient and effective working processes and practices, and regular communications that assist effective delivery of the group’s priorities and objectives. The post holder will Deliver effective coordination of the services offered by the Case Management Team.
About You
You will have excellent and current IT skills, especially Microsoft Office. High levels of integrity, confidentiality, discretion, and commitment.
First rate interpersonal, written and communication skills.
Excellent task management and organisational skills.
Ability to work under pressure.
Ability to communicate and liaise with senior management.
Ability to work as part of a team and show initiative to work independently.
Please see job description below for more details about the role.
About Us
The Independent Training, delivered in collaboration with IPCAPA at the British Psychotherapy Foundation (bpf) and the Anna Freud Centre/UCL is seeking progress advisors to support 4-5 trainees on the Doctorate in Child and Adolescent Psychotherapy training from the start of their training through to completion.
This is an exciting opportunity to guide and support trainees in their development as future child psychotherapists. The successful postholders will liaise with the year 1 tutor, clinical and research tutors, service supervisors and intensive case supervisors. There will be regular team meetings with the year tutor other progress advisors responsible for the year group. Outside of this, working hours are flexible.
We are looking for ACP registered Child and Adolescent Psychoanalytic Psychotherapists with current CAMHS experience, who have an active interest in working with our year tutor and staff group to support trainees’ progress. The role may suit new career CAPts who wish to develop connections and experience within the field of CAPy training schools. There will be the opportunity to take advantage of in-house training to become an Intensive Case Supervisor and for additional paid hours of clinical teaching such as practice or clinical seminar groups as appropriate.
Responsibilities:
· Communication with the trainees as their allocated advisor
· Support trainees to fulfil their training requirements for qualification
· Assess trainees’ progress and communicate with the Year Tutor and other staff as appropriate
· Prepare reports for and attend annual and mid-term review meetings
· Arrange and conduct an annual placement review meeting for each trainee, including an annual placement visit
· Attendance at regular progress team meetings with the Year Tutor and other progress advisors
· Other reasonable necessary tasks relating to trainee progress as arising, including occasional attendance at other Independent training meetings
Qualifications and Experience
1. ACP registered child and adolescent psychotherapist
2. > 2 years’ experience working in NHS and/ or Voluntary Sector post qualification
Knowledge, Skills & Abilities
1. Strong interpersonal skills and ability to provide support and guidance to help nurture trainee CAPTs
2. Knowledge of and commitment to the Independent Child Psychotherapy Training
3. Ability to build and sustain relationships with training partners – service supervisors, ICS, research tutors etc.
4. Responsive to challenging and changing circumstances within and around the trainee, balancing a supportive attitude with high expectations for their professional development
5. Active interest in supporting trainees’ progress
6. Commitment to promoting equity and supporting diversity and inclusivity within clinical training
7. Good IT skills
8. Able to organise own time and activity to complete student liaison tasks to deadlines under own initiative
The bpf are committed to supporting and promoting equity and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to attract and support students and patients from a range of backgrounds, and therefore welcome applicants from all communities. We would particularly welcome applications from black and minority ethnic and disabled candidates who are currently under-represented at the bpf.
The client requests no contact from agencies or media sales.
Join our award-winning team and make a life-saving difference to people and animals.
Working as part of the Development team, this new role will play an integral part in driving our fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• Provide first-class supporter care to Animal Free Research UK’s supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes
Deliverables
Provide first-class supporter care to Animal Free Research UK’s supporters
• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes
Efficiently and effectively maintain the donor database
• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases
Provide assistance to the Development team
• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required
Download Job Pack for full role description
REF-213 545
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.
We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset. Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.
As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Benefits of working for RB Mind:
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
- Contributory pension
- Bonus 1 day of annual leave per year over the festive period [pro rata]
- Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
- Training and personal development opportunities
- Paid time off for medical appointments
- Staff away days and socials
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Richmond.
£27,352.00 per annum, working 37.5 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The position is in Richmond at 21 Kingston Lane and consists of one high support building with 12 Customers.
The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.
We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer's abilities and aspirations. This will include a willingness to work evenings, weekends and bank holidays on a rota basis.
The role will also require you to maintain appropriate records to a professional standard in accordance with Look Ahead's policies and procedures. If you have experience working with and motivating customers whilst being calm and resilient to challenging behaviour, then please apply for this role
The service is open 24 Hours. The role will include weekdays and weekends with 2 days off per week. This role will consist of day shifts only.
The shifts will be:
Early: 7:30am - 3:30pm, Middle: 9am - 5pm and Late: 2:30pm - 10:30pm
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As a Generalist Adviser you will be responsible for supporting older people, their families and carers through our duty service with their welfare benefits and housing and other issues relating to financial hardship in later life.
You should have a good level of knowledge of welfare benefits, social care and housing as well as experience of working within a high-volume advice service, ideally a telephone-based service.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Salary information:
Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time
Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.
Closing Date: 6th May
Interview Dates:
First Round: 15th or 16th May, Second Round: 22nd May
The client requests no contact from agencies or media sales.
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
The Minorities Community Gambling Link Worker will deliver an awareness-raising and personalised, holistic support programme for minority community groups in Lambeth experiencing gambling and gambling addiction-related harm, or those impacted by the gambling of a close family member. You will:
-
Deliver an outreach programme by regularly attending community events, visiting local groups/ spaces and organisations frequented by minority community groups in Lambeth.
-
Develop partnerships and deliver outreach support to primary and secondary care partners and services across Lambeth.
-
Speak with minority community groups in Lambeth, either 1-2-1 or presenting to groups, to discuss the type of support available and promote the work and support of the Primary Care Gambling Service and Age UK Lambeth services.
-
Provide holistic support to patients referred to the Primary Care Gambling Service, helping to address housing, debt, bereavement, loneliness, mental health and other related social issues, that are both a symptom and/or a cause of their gambling.
-
Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me’.
What you need to bring
-
Able to write compelling communications to advocate for your clients.
-
Able to work collaboratively with a wide range of stakeholders
-
Able to analyse data and create engaging reports
What you’ll benefit from
-
Generous pension provision - 7% employer contribution
-
26 days holiday a year rising to 31 days after 5 years
-
A great staff culture with kindness at its heart
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
The Women’s Gambling Link Worker will deliver an awareness-raising and personalised, holistic support programme for women in Lambeth experiencing gambling and gambling addiction-related harm, or those impacted by the gambling of a close family member. You will:
-
Deliver an outreach programme by regularly attending community events, visiting local groups/ spaces and organisations frequented by women in Lambeth.
-
Develop partnerships and deliver outreach support to primary and secondary care partners and services across Lambeth.
-
Speak with women's groups in Lambeth, either 1-2-1 or presenting to groups, to discuss the type of support available and promote the work and support of the Primary Care Gambling Service and Age UK Lambeth services.
-
Provide holistic support to patients referred to the Primary Care Gambling Service, helping to address housing, debt, bereavement, loneliness, mental health and other related social issues, that are both a symptom and/or a cause of their gambling.
-
Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me’.
What you need to bring
-
Able to write compelling communications to advocate for your clients.
-
Able to work collaboratively with a wide range of stakeholders
-
Able to analyse data and create engaging reports
What you’ll benefit from
-
Generous pension provision - 7% employer contribution
-
26 days holiday a year rising to 31 days after 5 years
-
A great staff culture with kindness at its heart
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
We’re looking for a dynamic, creative and caring Community Coordinator to join our team. You’ll be primarily responsible for managing our programme of community activities, events and therapies at our wellbeing hub and garden in Camden.
You’ll be helping to provide a place where people can find belonging and get support navigating life, as we continue to develop the Hub from its roots as a mental health day centre into an accessible, thriving community wellbeing hub.
About Us
Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing loneliness, isolation and social exclusion.
Putting relationships first, we help people navigate life practically and emotionally, feeling a sense of belonging and acceptance.
At Likewise our culture is all about being human together. More human organisations do more human work. We put a lot into having authentic relationships, work hard to support each other’s sense of belonging and love learning together through the work we do.
Our three strands of work are:
- Community – building spaces where people feel safe to be themselves, and feel a sense of belonging, connectedness and acceptance
- 1-to-1 Support – flexible, person-centred support to meet the complexity a person experiences in their day-to-day life, whether at home or out in the community
- Shared Learning – providing experiential learning and formal training opportunities that support personal wellbeing and skills development, primarily through our volunteer and placement student programmes.
We’re also trying to influence change in the local health and care system so that organisations and services become more human, adaptable and responsive to people’s lives.
About the Community Hub
The Likewise Community Hub offers a safe space for people to explore a range of wellbeing activities and events, whilst creating opportunity for connection, relationship, belonging and support.
Our Community Hub and Garden is open to all with a particular focus on people who may feel lonely or socially isolated through mental ill health. It’s a place to access therapies, groups and activities supporting belonging and wellbeing. The hub is both a place to meaningfully contribute, and to feel supported, upholding the principle that we all have needs and we all have something to offer.
Flexibility
We believe in everyone’s intrinsic motivation to do their best work and trust each other to manage working time in the way that best serves the work we’re doing. Everyone is free to structure working hours and time in a way that both suits their life and their professional role. Everyone wants to get the most from both.
Bring your whole self to work: It’s all welcome
Our hope is that every person who joins our community – whether as a staff member, client, volunteer or supporter – can feel safe to be themselves and our commitment is to creating working spaces and relationships where this is possible.
We’re passionate about creating a workplace that promotes and values diversity, inclusion and belonging. Organisations that are diverse in age, gender identity, race, sexual orientation, physical and mental health, ethnicity and perspective are vital to our communities.
We’re all learners and leaders
We are committed to our own learning, growth and development. We value being able to sit with the discomfort of being outside our comfort zone, engage in the diverse experiences of our work, and bring a learning attitude to everything we do.
We all need to be able to tap into our own leadership, take responsibility for finding the potential in ourselves and others, and have the courage, commitment and care to develop that potential.
About You
We’re looking for someone who is:
- Passionate about people – and keen to work in an environment where there’s connection with a diverse range of individuals
- Organised, detail focused and a great problem solver
- Curious, reflective and open to learning – about our work, values, and about themselves
- Willing to step outside their comfort zone – and join a work culture that’s all about openness, challenge and learning
- Adaptable and keen to be part of our broader work – to join in a community event or sit and have a cup of tea with a client when the opportunities arise
- A good communicator and relationship builder – who can represent the organisation and hold relationships as someone, who will often be, the first point of contact
- Willing and able to meet people where they are at, engaging with sometimes challenging relational dynamics and diverse ways of relating
- Able to work from our Camden hub five days a week
You’ll need to have some experience of, or feel very confident in:
- Planning, delivering and co-ordinating community activities and events
- Supporting volunteers
- Community engagement and co-production
- Working in a people focused role
- Understanding and responding to the unique needs of people with mental health challenges
Key Areas of Responsibility and Focus:
Coordination, Management, Planning
Coordinating the curation, planning, scheduling and delivery of community projects, activities and events at the Likewise Wellbeing Hub and Garden
Coordinating the Likewise Creative Therapies service referrals and delivery
Making good use of our community facilities, garden and kitchen to support wellbeing in the community.
Communication, Information and Relationship
Working with relationship building, conflict, rupture, and repair with, and between, community members
Being a point of contact with community members and activity hosts
Coordinating placement student team to manage communication channels for the community, including social media, digital content and website updates
Working in collaboration and partnership with our Programme Lead, Learning Programme Coordinator and Office/Hub Administrator to realise the full potential of our Community Programme
Community Engagement
Increasing access and engagement with the Hub from a diverse community through partnerships, informal and formal referral networks
Working with the Programme Lead to build engagement with the community programme through programming, marketing and communications
Developing and building on the participation, voice, and sense of ownership of community members in the Community Hub
Learning, Monitoring, Evaluation
Ensuring accurate and useful data collection for the Community Programme
Implementing evaluation/learning tools and methods set up by Monitoring, Evaluation Learning Lead
Monitoring budget expenditure for Community activities, events and therapies
Community Hub Space
Working with Office/Hub Administrator to ensure the smooth running of community hub
Working with Office/Hub Administrator to ensure the hub is a welcoming, effective and well-functioning space for community members.
Supporting the function of front office and reception
Partnerships
Maintaining relationships with a wide range of stakeholders including partner charities, volunteers, Camden Council and community members.
Managing partnerships to support and deliver community activities and events for wellbeing
Supporting the co-production of activities and events with community members.
Hours: 37.5 hours per week, Monday to Friday
Location: Rutland House, 44 Masons Hill, Bromley, BR2 9RG, and you will also need to work at locations around the borough
The Service:
The service facilitates peer support and delivery of monthly workshops and drop- ins. The service will provide first-class, person-centred information, advice and guidance to people with learning disabilities through both one-to-one and group support.
The Role:
You will provide relevant and accurate information, support, guidance and signposting including both one-to-one and group support for people with complex issues. Support will be flexibly based operating out of a central Bromley office but delivered at various venues across the borough. You will act in a key working capacity where necessary, ensuring services are joined up and holistic, provide advocacy and attend case management meetings as required.
Requirements:
Reporting to the Adult Support Services Manager, here are some of the skills that will make you stand out:
- Able to research and provide information about community services
- Excellent communication skills with all groups, particularly with people with a learning disability
- A good understanding of the social care and health system
- Able to travel around the borough independently, preferably by car
Further details about the role can be found in the Information Pack.
For further information and to apply, please visit our website via the Apply button.
Closing date for applications: 12:00 noon on Friday 10th May 2024.
Interview date: Wednesday 15th May 2024
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
We have an opportunity available for a Business and Development Relationship Manager to join our Business Development team. As Business and Development Relationship Manager, your key focus will be to have a direct impact upon the growth and success of the business through the strategic contribution to service development and new business development.
This role will be home based with regular travel across the Midland and South of England region. You will be required to attend at Head Office (based in Warrington, Cheshire) for monthly team meetings, supervisions and as and when required. Salary £57,742 per annum. Contract of 39 hours per week.
Responsibilities will include:
- Developing and growing the customer base across the region, establishing, and maintaining key strategic partnerships with commissioners, ICBs, housing providers and other stakeholders.
- Revenue targets and relevant KPIs are delivered across the region whilst ensuring service sustainability is maintained.
- Establishing demand needs within the local areas whilst supporting with new developments, with interests in LD & MH Services.
- The ability to develop high-level reports and briefings, managing complex data and information to provide concise recommendations and detailed action plans.
For this role you will need to be able to work independently and work with the wider business development team on competitive bids and tendering across the region. We are seeking someone who is willing to lend a helping hand and constantly looking for ways to improve process. You will need to have patience, an understanding nature and active listening skills. If you are someone who welcomes challenges and actively seeks opportunities to enhance your skills then we would like to hear from you.
Qualifications
Candidates must have a relevant qualification in Business management, or be willing to work towards. Extensive experience of successful sales/negotiation within a health and social care context is essential this for this role. Strong organisational and time management skills are required. You will need to be someone who is unafraid to take risks, try new approaches, and continuously seek improvement.
On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role. We are seeking individuals who can showcase that their personal values align ours here at Making Space.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Key Dates:
- Closing date for applications is 17th May at 5pm.
- Informal interviews will be held virtually on 24th May.
- Formal interviews will take place on 07th June at Warrington Head Office.