Social care jobs

We have an opportunity for a dedicated Case Officer to join our Bristol, Somerset and Wiltshire casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Bristol, Somerset and Wiltshire on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Bristol, Somerset and Wiltshire area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:         

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including   experience of exploring clients’ problems and identifying appropriate next steps. 
• An understanding of the main enquiry issues involved in assessing clients’ problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephon
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 16 March 2026

Interviews: Friday 20 March 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

HFEH Mind has an exciting part-time opportunity for a creative lead on our new project focusing on the intersect between climate change and young people’s mental health. The London Mental Health and Climate Coalition is a 3 year National Lottery project which includes various partners, who are coming together to connect climate action with mental wellbeing.

 We are looking for someone with experience in creating youth focussed media or content and an interest in climate action and/or mental health. No prior experience in climate change action or mental health is required.

This role will involve:

- Creating both long and short form content for our social media platforms which will be distributed across the Thrive LND partnership.  

- Developing a social media campaign to promote children and young people’s personal wellbeing in the climate emergency.

- Running a co-production youth panel to inform activities around climate action.

- Co-creating workshops and a toolkit to support with eco-anxiety.

You will…

- Have experience in creating and distributing youth focussed media/content.

- Have an interest in climate change action/mental health.

- Ideally located in or close to Hammersmith, Fulham, Ealing or Hounslow.

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About this role

The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services.

This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals.

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.

Why do we exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

· Collaboration before competition

· People before programmes

· Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

· Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)

· Additional 5 days annual leave purchase scheme through salary sacrifice

· Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)

· Cycle to work scheme

· 2 Volunteering days per year

Key terms and conditions

Job Title: Health Engagement Worker

Hours: 37.5 hours per week

Contract: Permanent

Normal hrs to be worked: Monday-Friday 9am-5pm

Location: Brighton

Salary: £29,892 per Annum

Application Process

To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV here. Deadline for applications is midnight 15th March.

Provisional interview dates will be the week of 23rd March.

Role Summary

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Role Description

Service Delivery

Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to;

· Assisting them in addressing housing, financial, health or wellbeing needs

· Accompanying them to appointments

· Connecting them with appropriate support services such as substance misuse services or food banks

· Collaborating with agencies such as the local authority, housing providers and support services

· Advocating on behalf of the service user to access medical care, housing and benefits.

· Maintaining regular contact, a listening ear and emotional support during times of crisis

· Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness

· Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.

· Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.

· Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.

· Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users.

· Support delivery of the activities programme where needed.

· Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles.

· To record all service user data on the Inform system within the standards set by the organisation.

· Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment.

· Oversee work streams within the project as directed by the Project Lead.

Service Development

· Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team.

· Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.

· Provide reports and case studies when requested.

· To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research

· Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience

· Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)

· Experience of working with drug and alcohol dependent adults or those experiencing poor mental health

Skills

· Care, empathy and skilled in dealing with emotionally vulnerable service users

· Excellent ability to engage with service users in an empowering manner

· Effective communication; written and oral skills

· Effective administrative and IT skills

· Excellent organisational skills

Knowledge

· Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.

· Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.

· An understanding of health and safety policies and procedures that aim to keep staff and clients safe.

Personal Attributes

· Commitment to equal opportunities in our service delivery

· High self-awareness and the ability to maintain personal well-being through periods of pressure and stress

· Ability to be self-motivated and work well in a team or as a lone worker

About Us

Social Care in Action (SCA Care) provides high-quality Home Care, Live-in Care, Day Care, Extra Care, and Specialist Care services across Hampshire. Our mission is to empower people to live their best lives through compassionate, professional, and personalised support. Everything we do is rooted in our values. The Finance Manager will:

• Put people at the centre of financial decision-making
• Act with integrity, accountability and transparency
• Collaborate across teams to make a real difference
• Aim high, lead by example and drive continuous improvement

About the Role

This is critical role within the organisation, supporting essential services for people and communities. It is a senior operational finance role with responsibility for day-to-day financial management, robust controls, accurate reporting and compliance. You will work closely with the Payroll Manager, our Executive Management Team and Operational Managers  providing trusted financial insight that supports informed decision-making and service delivery.

You will also lead and develop our finance team, ensuring purchase ledger and sales ledger activities are accurate, efficient and well controlled.

About You

We are looking for someone who combines strong technical finance skills with a collaborative, people-centred approach.You will have strong technical finance skills and proven experience in a Finance Manager or Management Accountant role. 

You will also have:

• A professional accounting qualification (ACCA, CIMA, ACA or equivalent), or be willing to work towards one
• Strong financial reporting, analysis and control experience
• Experience preparing audit or statutory accounts
• Experience of implementing and embedding new financial systems
• Excellent attention to detail and high levels of accuracy
• Strong Excel skills and confidence working with financial systems
• The ability to communicate financial information clearly to non-finance colleagues
• The confidence to challenge, escalate risks and maintain high standards of governance

It would be an advantage if you also have

• Experience in health, social care or another regulated environment
• Experience working in the charity or not-for-profit sector

If this sounds like the role for you, please go to our website for more information. To apply you will need to submit a CV and cover letter, explaining in no more than two sides of A4 why you feel this is the right role for you and how you meet the person specification.

We look forward to hearing from you!

Creative Support has an exciting opportunity for an Internal Audit Administrator to join our small but busy Internal Audits Department. You will be based in our friendly Head Office in Stockport, located within just a few minutes’ walk of the train and bus services.

For this interesting and varied role your responsibilities will include:

• Internal Audit Action plan follow up.

• Finance Incident report logging/follow up.

• Triaging calls and emails in the Internal Audits inbox.

• Maintaining department records.

• Archiving finance documents.

• Updating digital systems (lo code/no code software).

• Calendar and diary management.

• Assisting with reports.

• Logging corporate gift cards and vouchers.

• Minute taking.

• Routine admin tasks such as scanning, filing etc.

This is an ideal role for individuals who are passionate about working in the not-for-profit sector. You must demonstrate excellent written and verbal communication skills with the ability to meet deadlines. You will have proficient working knowledge of Microsoft Office packages including Word and Excel and will have a confident but polite telephone manner. Desired but not essential is previous experience with CRMs and/or Lo-code or No-code software.

Vacancy Reference Number: 90241

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.

Be the spark that turns creativity into impact.

​Help Age Exchange grow arts & heritage programmes that change lives in social care.

Age Exchange—embedded in social care and powered by the arts—is hiring a Business Development Manager to ignite partnerships and funding that deliver innovative programmes across the UK. If you come from museums, galleries, archives or cultural organisations and can spot opportunities, craft compelling bids and open doors fast, this is your stage. Lead the growth of projects that boost health, wellbeing, learning and social connection—so creativity reaches the people who need it most.

The role will require someone who can work from our head office in Blackheath and the role will include some national travel as and when required so the ideal candidate will be based within an hours commute of the Community Hub in Blackheath, London. 

What is The Deal for you?

• Flexibility! You will be working 35 hours per week over 5 days with some weekend work.
• Location: You need to be based within a commutable distance to our Community Hub in Blackheath, London.
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

This role will design and secure a portfolio of national and local strategically aligned, market-relevant and impactful programmes which use arts, culture and creativity to achieve a positive impact on our target audiences. These programmes will empower the health, wellbeing, learning, social mobility and social connection of people supported by Age Exchange and Community Integrated Care. The role holder will play an essential role in leading the growth, reach and sustainability of Age Exchange by generating funding and commercial revenue and new partnerships.

​What You'll do (list not exhaustive):

• Win funding & partnerships that fuel our programmes and core costs—trusts & foundations, corporates/sponsorships, individual giving, and earned income.
• Build and manage a high-quality pipeline—prospect, cultivate, write compelling bids/proposals, negotiate, and steward partners.
• Collaborate across the delivery team—aligning with colleagues so proposed projects and tenders are fundable, impactful, and on-brand.
• Report outcomes & learn—own quarterly KPI reporting and iterate approaches to hit clear income and partnership targets.

Our ideal Candidate:​

• Degree-level education or equivalent experience.
• Proven success in bid writing and securing projects/tenders of £250k+.
• Strong experience in fundraising, commercial development, and project management within a funded environment.
• Creative thinker with the ability to design innovative programmes aligned to strategic objectives.
• Excellent relationship-building and influencing skills, with experience engaging stakeholders at senior levels.
• Skilled communicator and presenter, able to craft compelling proposals and pitches.
• Proficiency in MS Office and project management tools (e.g., MS Project, Smartsheet).
• Bring proven success in the arts or heritage sector (e.g., museums, galleries, performing arts, creative health, community arts) with a track record of securing grants and/or sponsorships.
• Are a confident storyteller and bid writer who can turn creative ideas into fundable, strategically aligned propositions.

Why join us ?

• Be part of a nationally recognised charity making a real difference in people’s lives.
• Lead ground-breaking projects that combine creativity and social impact.
• Work in a collaborative, values-driven environment with opportunities for professional growth.

Success in this role means:​

• Meeting funding and growth targets.
• Delivering a diverse portfolio of innovative programmes.
• Enhancing the charity’s profile through impactful projects and partnerships.

Ready to make a difference ?
Apply now and help us shape a future where arts and creativity empower communities across the UK.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

​We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

There when it matters

About the role:

The Regional Fundraiser is responsible for delivering sustainable net income through a variety of income streams across a hospice catchment area in line with fundraising strategy.

The post holder delivers locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement.
Working closely with the Regional Fundraising Team Manager and colleagues, the role contributes to planning, delivery and mitigation across key income streams.

As an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams.
The role ensures excellent supporter stewardship, accurate data management and compliant fundraising practice.

Through excellent supporter care, compliant practice and flexible cross-team collaboration, the Regional Fundraiser drives net income and supports the long-term sustainability and reputation of Sue Ryder.

About you:
• Experience of using a fundraising CRM to manage activity.
• Ability to contribute to a collaborative team culture
• An excellent networker, capable of developing relationships with people from a wide variety of backgrounds.

Essential Criteria
• Experience of successfully delivering activity in line with fundraising strategy.
• Experience of delivering net income, ideally across a variety of income streams including corporate, in memory, events (third-party and staff led) high value (£5k+), community groups and volunteer-led activity.
• Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

If you want more than just a job, we want you.
Join the team and be there when it matters.

We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Learning Disability Service in Newham.

£29,120 per annum working 40 hours per week

Why Work With Us?
At Look Ahead, helping you thrive is part of how we work. We offer an extensive package of benefits, award-winning Learning & Development, and an inclusive culture that values every individual. We've carefully designed our benefits to support your wellbeing, reward your commitment, and empower you to build a fulfilling future.

Our benefits include:

• Annual leave that increases up to 30 days with length of service
• Free DBS check
• Exclusive discounts and cashback via Reward Gateway®, plus access to the Blue Light Card scheme
• Fully paid induction and ongoing training opportunities
• ILM courses and Apprenticeship programmes to support progression
• Cycle to Work scheme
• 24/7 confidential Employee Assistance Programme
• Access to online wellbeing resources
• Quarterly Staff Awards recognising outstanding contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What You'll Do
As a Specialist Behaviour Support Worker, you will support customers with complex behavioural needs, ensuring they receive tailored interventions that help them develop independence, stability and confidence. You will deliver high-quality behavioural support, work collaboratively with professionals, and maintain a safe and empowering environment.

Behaviour Analysis Responsibilities

• Observe, monitor and analyse customer behaviours including duration, intensity, triggers and potential risks
• Plan and implement appropriate interventions to modify and mitigate challenging behaviour
• Apply strong interpersonal skills to support customers through psychological and behavioural changes
• Work collaboratively with community services and external agencies
• Demonstrate a strong grounding in behavioural analysis and evidence-based practice
• Present information professionally and provide feedback in multidisciplinary settings
• Report safeguarding concerns including abuse, neglect or endangerment
• Contribute actively to reviewing and designing behaviour intervention plans
• Implement behaviour support plans and monitor if goals and objectives are being met
• Communicate with families and care managers regarding progress
• Evaluate the effectiveness of interventions and adjust support accordingly
• Assist customers in recognising inappropriate behaviour and developing healthier alternatives
• Support new staff in applying behavioural interventions
• Maintain accurate, up-to-date behavioural records and documentation

Other Responsibilities

• Provide support to help customers build independent living skills, including personal or physical care when required
• Assist with domestic tasks to ensure customers enjoy a high standard of accommodation
• Participate in support planning and risk management led by the Lead Support Worker
• Carry out security duties to maintain the safety of customers and premises
• Monitor CCTV during shifts
• Support customers to access community resources and facilities
• Accompany customers to appointments, education enquiries, shopping trips and other essential activities
• Record and report any concerns related to customer welfare
• Adhere to all Look Ahead policies, procedures and statutory requirements
• Maintain accurate project records as directed
• Participate in team meetings, reviews and service development activities
• Undertake any additional duties appropriate to the role and service needs
• This list is not exhaustive and duties may evolve according to service needs.

About You

• Enjoys social interaction and encourages customer engagement in local activities
• Brings a warm, friendly and open presence
• Works well in a team and values collaboration
• Remains calm, resilient and clear-thinking under pressure
• Is organised, practical and logical in approach
• Thrives in dynamic and diverse environments
• Communicates respectfully, clearly and sensitively
• Is confident, motivated and committed to continuous improvement
• Handles challenging behaviours positively and constructively

What You'll Bring
Essential

• NVQ Level 2 or equivalent
• Minimum 2 years' experience supporting customers with Autism, Behaviour that Challenges and/or Diabetes
• Good IT skills
• Full driving licence

Desirable

• Experience using PBS (Positive Behaviour Support) approaches

We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all staff to share this commitment.

If your application is unsuccessful, we may contact you about alternative roles where appropriate. You will not need to submit another application.

We reserve the right to close this advert early if the vacancy is filled before the published closing date.

We are proud to champion diversity and inclusion, holding Silver accreditation from Inclusive Employers and being a member of the Employers Domestic Abuse Covenant. We welcome applicants from all backgrounds.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.

You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.

You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns. 

You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus –  you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.

As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.

The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.

Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity. 

KEY RESPONSIBILITIES

• Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
• Develop content and strategy for new (to IA) and new-to-market platforms
• Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
• Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
• Upholding brand and culture in everything you do
• Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
• Develop partnerships with key individuals, ensuring strong social amplification and storytelling
• Oversee social content calendars, asset production and approvals aligned to wider communications strategies
• Review and manage marketing assets, ensuring brand consistency and compliant content
• Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving 
• environment
• Support with the development/management of wider digital content (web, digital advertising) 
• prioritising the needs of the charity
• Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
• Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
• Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board

PERSON SPECIFICATION

ESSENTIAL

• Experience in developing and implementing social media strategies and content in a similar role for at least 12 months 
• A thorough working knowledge of a wide range of social media platforms
• Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy. 
• Development of engaging and creative digital content
• Experience in social media moderation
• Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
• Digital marketing experience
• Team player 
• Familiarity with UK data protection regulation 

DESIRABLE

• Working knowledge of the Wordpress platform
• Advertising opportunities across social media to expand reach including cost models and budgetary management
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
• Experience across the not-for-profit sector
• Experience of A/B testing

SKILLS & QUALITIES

• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker
• Commitment to equity, diversity and inclusion

APPLICATION PROCESS

To apply, please submit:

1. Your CV (up to 3 pages) 
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel. 

Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process

Carers Information and Support Worker (Assessments)

 37 hours per week

Salary £29,594 per annum

Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

We are seeking a Carers Information and Support Worker (Assessments) to coordinate and carry out assessments and reviews for carers, ensuring that carers’ needs are identified and recorded accurately. The postholder will provide information and support to carers and develop support plans for carers with a range of needs. The postholder will also liaise with voluntary and statutory sector services in health and social care.  

To succeed in this role, applicants must have:

· Knowledge and experience of providing information and support to vulnerable people.  

· Experience of completing assessments and support plans.  

· Understanding of the issues affecting carers.

This role is based at Park View Medical Clinic, Middlesbrough, however the postholder will be required to travel between our other site in Redcar & Cleveland and to other locations in the community including the homes of clients.

Closing date: Monday 6th April 2026 at 5.00pm  

 Why choose us?

We have some outstanding benefits to offer you, including:

· 30 days annual leave plus public/bank holidays (pro rata for part-time employees)

· Health and Wellbeing Support: Simplyhealth offering everyday healthcare cover that supports your wellbeing

· Commitment to work/life balance offering flexible working arrangements

· We are a carer friendly employer offering a range of support for working carers

· Free Parking at our premises

Carers Together is committed to being an equal opportunities employer.

We are looking for a Specialist Behavioural Support Worker to join a dedicated service supporting individuals with learning disabilities and behavioural needs.

This is a highly rewarding, hands-on role where you will provide person-centred support, helping people build independence, develop life skills, and live fulfilling, meaningful lives within the community.

About the Role

As a Specialist Behavioural Support Worker, you will work closely with individuals who may present behaviours of concern, autism, or complex learning disabilities. The role focuses on promoting wellbeing, encouraging positive outcomes, and supporting people to engage with activities they enjoy.

You will build trusting relationships, provide practical and emotional support, and work collaboratively with professionals and stakeholders to ensure safe, consistent, and high-quality support.

Key Responsibilities

• Support individuals to live active, fulfilling, and person-centred lives
• Encourage participation in hobbies, activities, and community engagement
• Provide respectful, dignified personal care where required
• Promote independence, confidence, and life skills development
• Monitor wellbeing and report any welfare or safeguarding concerns
• Work collaboratively with multidisciplinary teams and external professionals
• Consistently review and support progress towards individual goals

This role involves shift work and sleep-in duties.

About You

We are seeking someone who is warm, calm under pressure, and genuinely motivated to support others. You should be confident in supporting individuals with complex behavioural needs.

You will ideally be someone who:

• Enjoys meaningful interaction and relationship-building
• Demonstrates patience, empathy, and emotional resilience
• Is confident, proactive, and able to take positive risks
• Is comfortable participating in activities and community-based support

Requirements

• NVQ Level 2 (or equivalent) in Health & Social Care or related field
• Experience supporting individuals with learning disabilities, autism, or behaviours of concern
• Full UK driving licence and willingness to drive as part of duties
• Experience supporting individuals with complex or high-support needs
• Background in community-based or activity-focused support
• Knowledge of safeguarding and positive behaviour approaches

If you are compassionate, resilient, and motivated by making a real difference, we would love to hear from you.

Survivors in Transition has supported survivors of sexual violence and abuse for over a decade. We provide specialist recovery services across the East of England, working alongside statutory and voluntary partners to ensure survivors receive safe, compassionate and effective support.

We are looking for a Sexual Violence Caseworker / Practitioner to join our Navigation and Engagement Service.

This role sits at the front door of our service, supporting adult survivors of sexual violence and historic child sexual abuse as they take their first steps towards recovery.

You will carry out trauma-informed assessments, provide short-term advocacy and case coordination, and support survivors to access counselling and therapeutic services safely.

Salary: £28,000 – £30,000 depending on experience
Pension: Workplace pension scheme
Annual leave: 25 days annual leave plus bank holidays
Location: Office based Ipswich, Suffolk, with hybrid working
Wellbeing support: Access to clinical supervision and reflective practice
Learning and development: Training and professional development opportunities

About the role

In this role you will:

• Provide a compassionate first response to individuals accessing our service
• Carry out screening, risk assessment and triage
• Support survivors to access appropriate services including counselling and therapy
• Provide short-term advocacy and case coordination while survivors await specialist support
• Liaise with partners, including mental health services, police and social care
• Maintain accurate records and contribute to service monitoring and improvement
• Participate in clinical supervision and reflective practice

This role plays a key part in ensuring survivors receive joined up, survivor-centred care.

Who we’re looking for

We are looking for someone who is compassionate, organised and confident supporting people affected by trauma or abuse.

You may have experience in roles such as:

• Sexual violence practitioner
• ISVA / IDVA
• Domestic abuse support worker
• Caseworker or support worker
• Safeguarding practitioner
• Mental health support worker
• Criminal justice or social care practitioner

We particularly welcome applicants with transferable experience from health, social care, safeguarding, domestic abuse services or criminal justice roles.

Experience within sexual violence services or the Violence Against Women and Girls (VAWG) sector is desirable but not essential.

Support and development

Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support.

You will receive:

• Regular clinical supervision
• Supportive line management
• Opportunities for training and professional development
• Hybrid working arrangements
• A collaborative and supportive team environment

Why join Survivors in Transition?

• Be part of a specialist service supporting survivors of sexual violence
• Work within a trauma-informed organisation that values staff wellbeing
• Help survivors access life-changing recovery services
• Contribute to a growing service making a real difference across the region

Safeguarding

This role is subject to an enhanced DBS check.

Survivors in Transition is committed to safeguarding and promoting the welfare of survivors.

Equality, Diversity and Inclusion

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve.