Social care trainer jobs

• Act as first point of contact for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately.

• Manage professional and self-referrals to the service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.

• Meet with or provide digital or telephone support to people using the service (patients/clients, carers, relatives, professionals), providing high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.

• Act as single point of contact for any on-going support services liaising with the individual being supported and any professionals and agencies involved in their care.

• Work proactivity with primary and secondary care and voluntary sector partners to promote Weston Park Cancer Charity and build awareness of the support available for people living with and beyond cancer

The job description is not an exhaustive list of all duties required of the postholder. 

We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life.

This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.

If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you. For full information, please download the Job Pack.

Deliver hands-on advice, outreach, training and mentoring as part of a countywide partnership programme.

This four-year role, funded by The National Lottery Community Fund, sits at the heart of the Small and Mighty (SaM) infrastructure support programme, delivered by a partnership of Community First Oxfordshire, OCVA, Oxford Community Action, Charity Mentors and Volunteer Link-Up, working directly with grassroots voluntary, community, faith and social enterprise groups. You’ll help organisations navigate challenges, build capacity and connect with others through outreach clinics, tailored training and collaborative spaces. Alongside staff within partner organisations and the existing CFO and OCVA teams, you’ll play a key role in strengthening Oxfordshire’s community sector for the long term.

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Helpline Coordinator to oversee the day-to-day running of the SBS Helpline, delivering a high-quality advice, information, and support service to Black, minoritised and migrant women and girls experiencing violence against women and girls (VAWG).
To provide direct line management, guidance, and operational support to helpline staff and volunteers, ensuring the service is trauma-informed, safe, and effective..

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Deadline: Monday 27th April 2026 at 9:00 am
Interview dates: Thursday 7th and Friday 8th May 2026

The Opportunity:   

The Aspiring Professionals Programme Coordinator (APPC) postholder is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Key Responsibility Areas:
1. Project Delivery 

• Deliver key projects including recruiting and onboarding students, creating digital resources and student events  
• Support with programme pilots, scoping (and delivering on) new activity   
• Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles  
• Deliver on allocated events relating to our programme model (university applications, skill development, work experience and mentoring), presenting content to a high standard and in line with the Social Mobility Foundation messaging

 2. Monitoring and Evaluation  

• Follow established procedures to monitor the progress of your work area, using accurate data to inform decisions
• Maintain accurate records across relevant databases, updating data accurately and in a timely manner  
• Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.

3. Stakeholder Management

• Communicate to internal and external stakeholders in a timely and professional manner
• Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers
• Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication

4. Activity Delivery  

• Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK
• Coordinate logistics of sixth form and S5/S6 and undergraduate internships, including but not limited to, student selection, liaising with students and employers throughout internship delivery 
• Coordinate and support with the organisation, logistics and delivery of in-person residential programmes for students, including staying on site for day and overnight visits when needed
• Coordinate student services including personal statement checking service and recruitment success service 
• Create digital resources to support all provisions

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Basic Microsoft Office, particularly Microsoft Excel  
• A basic understanding of the barriers young people face in accessing university and particular careers  
•  

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.  
• This role requires you to attend staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.

Travel:

• Some travel, to other offices and other locations, will occasionally be expected. 
• Please note this role may require some travel during our peak delivery period (February-May) which could be up to 4 times per month.
• Travel and accommodation if required will be covered by the SMF.

Benefits:

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure
• Cycle to Work Scheme
•  5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

About the Role

Are you a skilled co-ordinator with a passion for creative education and climate justice? Development Education Centre South Yorkshire (DECSY) is seeking a Project Manager to lead an innovative project.

This role involves co-ordinating a high-impact programme that uses drama-based pedagogy and Philosophy for Children (P4C) to engage primary teachers and pupils in Climate Change Education (CCE). You will be the primary link between DECSY, our arts partners (Growtheatre and Voz Theatre) and the Senior Leadership Teams of seven participating schools.

Key Responsibilities

• Project Delivery: Oversee the logistics of a professional learning model including three residentials, training sessions and intensive in-school support (co-planning and mentoring).
• Pedagogical Support: Support teachers in integrating techniques such as P4C, Mantle of the Expert, Theatre of the Oppressed and Creative Outdoor Learning.
• Leadership & Equity: Ensure anti-racism and climate justice remain central to all project delivery.
• Administration & Finance: Manage the project budget (including teacher supply cover payments), oversee GDPR compliance and handle safeguarding procedures.
• Evaluation: Co-ordinate the project’s reflective practice framework, facilitating the use of Gibbs’ reflective cycle and collecting evidence such as audio and written diaries.

About You

We are looking for a reflective and strategically minded individual who brings:

• Experience: Proven project management in the education, arts, or charity sectors.
• Education Knowledge: Experience working with primary schools and an understanding of the National Curriculum.
• Specialist Skills: Experience delivering P4C in primary schools (essential) and knowledge of drama-based pedagogies (desirable).
• Values: A deep-seated commitment to anti-racist practice, social justice and emotional literacy regarding the climate emergency.
• Collaboration: The ability to foster ‘caring collaboration’ among diverse stakeholders and manage complex timelines.

Benefits

• 25 days’ holiday plus bank holidays (pro rata).
• Contributions to a personal pension scheme.
• Flexible working arrangements in an inclusive environment.

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.  

This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilising diverse fundraising methods, and building and developing new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to multiple trusts and foundations, but diversified by building new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.

Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.

We're looking for a kind, compassionate and resilientTeam Leader to join ourLearning Disabilities Social Care Service in Newham. No personal care experience required, just the right values.

£32,164.00 per annum, working40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service

- Develop key business relationships with all appropriate relevant customers/external parties

to ensure service delivery excellence and maximise new business opportunities in own

patch

- Participate in and monitor the initial and continuous assessment of needs and ensure that

support planning is carried out in line with assessed needs of the customer

- Carry out other administrative tasks as relevant to the service and directed by the

Contract/Heads of Operations

- Deliver an out of hours on-call service for region, where required

- Plan and organise staffing and resources to ensure cost effectiveness and maximise positive outcomes for customers.

About you:

- Enjoys social interaction and the company of others, networks in local business community

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure

their judgement

Essential:

- Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

We have a strong social purpose, and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Lambeth. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Deliver all aspects of support to enable a customer with complex needs to develop independent living skills as appropriate to their individual needs.
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
• Undertake support planning and risk management.
• Deliver robust medication support informed by external partners and in compliance with our Medication Policy & Procedure
• Undertake a case load of customers with key work responsibilities.
• Maintain solid knowledge of relevant referral partnerships and specialist support agencies.
• Working together with family, primary and secondary health agencies to reduce risks and increase independence.

What you'll bring:

Essential:

• NVQ Level 2 or equivalent or experience within charity/social care sector or mental health.
• At least 1 years' experience of support work with people with mental health related support needs.

Desirable:

• Experience of working with vulnerable people.

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

Equity, Diversity and Inclusion Officer

Salary: £37,264 (£46,580 FTE)

Hours: 30 hours (4 days) per week

Location: Oxford

Job description

Join our team as an EDI Officer!

The EDI Officer role focuses on enhancing equity in health access and outcomes for all social groups within the local community, particularly in OUH palliative care services. The post holder will collaborate closely with palliative medicine colleagues to develop and lead projects aimed at improving EDI aspects across all Palliative Care departments.

This will be achieved by implementing the five-year EDI strategy plan, which supports hospice teams in integrating EDI considerations in all areas of care. Additionally, the role involves contributing to Trust-wide Health Inequalities initiatives through collaboration with the Trust’s EDI colleagues and Patient Experience Team and various internal and external stakeholders to meet EDI and health inequalities objectives.

What you'll do

· Equity, Diversity and Inclusion Oversee the implementation of the EDI Strategy for the Palliative Medicine Department to ensure services meet the needs of the diverse population in the catchment area.

· Service Planning and Development, Project Management: Take responsibility for the development and implementation of projects and service improvements with an EDI focus as agreed with line manager or Clinical Lead.

· Data Collection and Analysis: Review and analyse data on groups with protected characteristics and/or who may experience palliative care health inequalities within our catchment.

· Engagement: Identify and work to engage individuals and carers who are experiencing/are at risk of experiencing health inequalities in end of life and palliative care.

Why you'll love working with us

• Growth and Development: If you have the knowledge of design trends, skills for designing digital and printed materials and are eager to expand your skills, this role offers a fantastic development opportunity.
• Make a Difference: Your work will directly contribute to raising funds for Sobell House Hospice, helping us make a significant impact in the community.

Our core values

• Continuous Improvement: We have a ‘growth mentality’. We embrace feedback and positive change and are continually looking for improved ways of working.
• Integrity: We are honest, transparent and accountable for our actions and outcomes.
• Collaboration: We believe together is better. Working with colleagues, partners and our community to achieve more.
• Impact: We aim to make a positive difference to the lives of others through our work.
• Compassion: We treat ourselves and others with kindness, respect, empathy and care

What we offer

• Generous Holiday Entitlement: 36 days including 8 Bank Holidays (pro rata).
• Pension: 7% employer contribution to help you secure your future.
• Sick Pay: Up to 6 weeks in any rolling 12 months after completing probation.
• Additional Benefits: Access to our Employee Assistance Programme, Death in Service benefit, the Cycle to Work scheme and more
• Training and Development: We are keen to support individuals developing into roles and progressing through the organisation

If you’re ready to bring your passion, skills, and enthusiasm to our team, we’d love to hear from you! Apply now and be part of something truly special at Sobell House Hospice.

About the role:

At the heart of Camden’s response to street homelessness, the Rough Sleepers Hub Assessment Centre at 165 King’s Cross Road offers people a safe, supportive place to begin their journey away from the streets. With 16 beds and a short-stay model focused on planned moves within 28 days, this service is about momentum, opportunity and change. As a Project Worker, you’ll play a central role in helping people take their next steps towards secure and sustainable housing.

Working in a psychologically informed and trauma-aware environment, you’ll lead a caseload and carry out meaningful assessments that place each person’s experiences, strengths and goals at the centre. You’ll develop personalised support plans, respond thoughtfully to complex situations, and offer practical, hands-on support - from daily living tasks and wellbeing, to housing pathways, training and employment opportunities. You’ll work closely with partners including Connect Forward, In Roads and Camden Routes off the Streets to deliver joined-up, holistic support that makes a real difference.

This is a role with variety, purpose and impact. You’ll be part of a service that supports people at a critical moment of transition, while being supported yourself through reflective practice, ongoing training and clear development pathways. If you’re motivated by change, collaboration and meaningful outcomes, this is a chance to grow your skills while helping others move forward with confidence and hope.

About you:

• You’re driven by helping people move forward. You know how to support someone to set goals, navigate change and stay steady when situations feel tough, responding calmly and thoughtfully when it matters most.
• You bring a trauma-informed, strengths-based mindset to everything you do. You understand professional boundaries and lead with respect, curiosity and a non-judgemental approach.
• You thrive in a busy, fast-moving environment. You manage your time well, take initiative and keep standards high, even when priorities shift and decisions need to happen quickly.
• You believe in the power of partnership. You’re confident working alongside other professionals and services, pulling people together to create joined-up support and real outcomes.
• You’re flexible, reliable and ready to step in when needed. You’re comfortable working across a rota that includes early and late shifts, some evenings and weekends, and you can support people to build financial stability through income maximisation and practical guidance.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note applications will be reviewed and suitable candidates offered interviews as applications are received. Therefore please submit your application as soon as possible, we reserve the right to close the advert when a suitable candidate has been identified. 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. 

Are you a skilled practitioner with excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

Wandsworth Wellbeing Foodbank Service is an adult mental health service, offering support in foodbanks and Primary Care settings and we are delighted to be hiring an additional Wellbeing Coordinator to join our supportive and successful team.

New funding has enabled us to create this post which will focus on increasing our capacity and inclusivity to provide emotional and practical support to the most vulnerable foodbank guests, who present with complex needs. This will involve providing a short-term intervention of up to two sessions, making safeguarding and other referrals where appropriate, liaising with GP’s and improving access to services.

The other facet to the role will involve building new links with marginalised communities in Wandsworth, such as Refugee and Asylum Seekers, people with substance misuse, victims of domestic violence and the LGBTQ+ community. The goal is to reduce health inequalities linked to racism and all forms of discrimination.

Overview:
Equimundo: Center for Masculinities and Social Justice is seeking a Senior Research Officer to support
our organization's research portfolio focused on gender and masculinities through rigorous quantitative,
qualitative, and mixed-methods research.
 

About Equimundo:
Equimundo is a global leader in promoting gender equality and preventing violence by engaging men
and boys in partnership with women, girls, and individuals of all gender identities. We believe that
working with men and boys to transform harmful gender norms and unequal power dynamics is critical
to achieving gender equality. Our core thematic areas of work are Caring Men, Healthy Boyhoods, and
Social Connection. With partners in more than 55 countries, Equimundo’s work – including high-impact
research, evidence-based programs, and targeted advocacy efforts – seeks to create a nonviolent, caring,
and gender-equitable future for all.
 

Job Description:
The Senior Research Officer reports to the Deputy Director of Research, Evaluation and Learning and
plays an essential role in supporting technical, strategic, operational, financial, and other aspects of
leadership for the projects in the digital portfolio within the Research Department. The position is
full-time and requires up to 30% travel.

In addition to competitive base pay, for US -based employees, we provide:

•  Full employee healthcare coverage, including medical, dental, and vision
• Ancillary coverage, including group life, AD&D, short- and long-term disability
• Employer 401k contribution equalling 8% of annual salary
• Commuter benefits
• 4 weeks of PTO, paid holidays, and health leave
• International employees will receive benefits in line with their country’s requirements and best practices.

Key responsibilities envisioned for this position:

• Research Portfolio Management
  • Provides oversight and technical leadership throughout all stages of the research cycle, including:
    • Research design and tool development
    • Training of research personnel (internal and external)
    • Data collection, quality assurance, and ethical conduct
    • Data management and analysis
    • Developing knowledge products for diverse audiences
    • Contributing thought leadership to strategic and impactful dissemination
  • Provides project/research management and coordination, including budgeting, contracts, and reporting to funders
  • Effectively coordinates research portfolio, delivering high-quality outcomes while respecting timelines and budgets, with minimal supervision
• Research and Thematic Skills in the Digital Sphere
  • Conducts research on the digital lives of men and boys, including online behaviors, digital interventions, and digital methodologies
  • Develops and implements innovative evaluation approaches for assessing online interventions
  • Applies big data social media listening tools and methodologies to track digital conversations, trends, and sentiment analysis at scale
  • Utilizes digital scraping techniques, web data extraction, and ethical methods for collecting publicly available online data
  • Conducts narrative shift analysis to assess changes in public discourse and cultural narratives
  • Employs adjacent digital research methodologies such as online ethnography, digital content analysis, community monitoring, influence mapping, misinformation/disinformation tracking, and digital storytelling assessment
• Knowledge Leadership
  • Serves as a capacity building resource in several technical skill areas and at least one core thematic area (Caring men, Healthy Boyhoods, and/or Social connection), both internally and externally
  • Maintains connection to the wider research community by actively participating in at least one strategically selected working group or learning collaborative in the area(s) of expertise
  • Seeks opportunities to present organizational research at conferences and events

Qualifications:

Required:

• Master's Degree; at least 3-5 years relevant work experience.
• Track record of developing innovative evaluation approaches for online interventions
• Experience with project management and partnership development.
• Track record of presenting work to diverse audiences.
• Passionate about Equimundo’s mission and goals.
• Deeply committed to diversity, equity, and inclusion. Kind to oneself and others.

Preferred:

• Knowledge and experience within gender and masculinity, and at least one of
• Equimundo's core thematic areas.
• Prior experience conducting research on the digital lives of men and boys, including online behaviors, digital interventions, and digital methodologies
• Fluency in another language aside from English, preferably French or Arabic.

Compensation:
Equimundo offers competitive and fair salary ranges in Washington, D.C., the not-for-profit and related
sectors. This position ranges between $90,000 and $110,000, depending on years of experience and
academic qualifications.

To Apply (only shortlisted candidates will be contacted)
To apply, please send the following documents as one single PDF file labeled
FirstName_LastName_SeniorResearchOfficer no later than April 13, 2026:
1) Cover letter
2) CV / resumé
3) Three professional references

Please write “Senior Research Officer” as the subject heading.

This position is expected to begin in May 2026 and is anticipated to be funded through the end of 2028,
with the potential for extension, subject to funding availability. This position is contingent on external
funding.

Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness?

Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve?

Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation?

Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues?

If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details.

About Us

Why do we exist?

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

• Collaboration before competition
• People before programmes
• Innovation before institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year
• Access to regular clinical supervision

About the job

About this role:

The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible.

This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations.

The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.

Making decisions ‘in the moment’ to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role.

The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.

Key terms and conditions

Job Title: Specialist Support Worker

Hours: 31 hours per week

Contract: Permanent

Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm

Location: Justlife Centre, Manchester

Salary: £15.33 p/h (£29,894 per annum pro rata)

Application Process

To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter.

Use of Artificial Intelligence (AI)

We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.

Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified.

Provisional interview dates will be the week of 20th April.

Role description

Service Delivery:

Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability.

This could include, but is not limited to:

• Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway.
• Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments.
• Supporting the delivery of outreach to TA’s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs.
• Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach.
• Maintaining regular contact, a listening ear and emotional support during times of crisis.
• Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions.
• Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
• Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working.
• Take duty of care seriously by assessing the client’s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained.
• Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people.
• Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
• Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation.
• Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment.

Service Development:

• Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients.
• Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
• Provide data, reports and impact studies when requested.
• To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research:

• Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of clients in design and delivery of the service.

Responsible to: Service Manager

Responsible for: N/A

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience:

• Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group).
• Experience of working with drug and alcohol dependent adults and those experiencing poor mental health.
• Experience of working with people in contact with the criminal justice system.

Skills:

• Care, empathy and skilled in dealing with emotionally vulnerable clients.
• Excellent ability to engage with clients in an empowering manner.
• Effective communication; written and oral skills.
• Effective administrative and IT skills.
• Excellent organisational skills.
• Driving licence holder and access to a vehicle (desirable).

Knowledge:

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to feel connected and healthier.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse, homelessness and contact with the criminal justice system.
• An understanding of health and safety and safeguarding policies and procedures that aim to keep staff and clients safe.

Personal Attributes:

• Commitment to equal opportunities in our service delivery.
• High level of self-awareness and the ability to maintain personal wellbeing through periods of pressure and stress.
• Ability to be self-motivated and work well in a team and as a lone worker.