Social Group Coordinator Jobs in Tower Hamlets, Greater London
Age UK has an exciting opportunity for a Network Learning and Development Manager to join our Learning & Development and Culture Team! This role will report into the Head of Organisation, Culture and People Development, with direct links to our Network Support division.
In this role, we're looking for someone who is skilled at working with a diversity of stakeholders to identify their training and development needs and capable of using this insight to oversee the development, design, management and delivery of learning content on digital platforms..
You'll also be great at building relationships, which is key to this role!
As Network Learning and Development Manager, you will lead on the delivery of Learning and Development for our network of local Age UKs and national partners so that they can deliver high quality services to older people in their localities. Experience of designing high-quality, engaging, interactive and learner-centred online learning content is an essential requirement for this post.
We're looking for someone who can manage a variety of L&D projects and their delivery against set timelines, planning how the training will be delivered creatively, whilst engaging with stakeholders and supporting the 130+ local Age UKs and local Age Cymru partners in England and Wales, as well as Age UK nationally and our national partners in Scotland, Wales and Northern Ireland.
A strong team-player by nature, you'll work with other colleagues across the Network Support Division and the wider Age UK Group to communicate the vision for Network learning, with the goal to deliver strategic departmental objectives.
If your strengths and experience include working in an L&D function, implementing the full learning cycle and collaborating with a diverse range of people, you could be an excellent candidate and we'd encourage you to apply.
This role offers hybrid working, with working both in our offices and at home. The successful person needs to be based within commuting distance from our London office (EC3N 2LB).
Travel is required to various office locations nationally in this role.
Age UK Charity Grade 6L.
Must haves:
* Experience working in an L&D function, implementing the full learning cycle from needs assessment and data analysis, to training development, delivery, and evaluation.
* Experience of organising, curating and managing content on digital platforms.
* Experience of designing high-quality, engaging, interactive and learner-centred E-Learning, using tools like Articulate.
* Experience of managing multiple stakeholders.
* Experience of working collaboratively, and project managing in a fast paced, complex environment, building networks with a diverse range of people.
* Strong IT skills, including extensive knowledge of MS Office including Excel and Forms, MS Dynamics/alternative CRM systems and using software to creatively present information about the impact of projects.
* Ability to communicate complex information clearly and in response to the needs of different audiences.
* Ability to be a team player as this is a cross divisional role.
* Self-motivated and hands on approach to the delivery of key strategic objectives.
Great to haves:
* Experience of using the Moodle learning platform.
* Experience working in a hybrid environment.
* CIPD Qualification or similar.
* Experience of working in a federated organisation and/or charity sector.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
We are working with a membership body based in central London, who are looking for a Membership Engagement Coordinator to join their team. This is a new role, working closely with the Membership Manager and will be responsible for coordinating and delivering membership engagement, recruitment and retention plans, ensuring members are at the centre of the organisation.
Some of the benefits include
- Hybrid working.
- Group pension scheme, with generous employer contributions (5% of salary, increasing to 10% after 3 years service).
- 25 days holiday, increasing to 27 days, plus 3.5 days during Christmas.
- Buying and selling annual leave scheme.
As Membership Engagement Coordinator you will
- Lead and deliver on communications plans for renewals, ensuring renewal emails, letters and calls are made to ensure high levels of member retention - monitoring retention rates and cancellation reasons.
- Work with the Membership Manager and Digital Communications Manager on social media campaigns to reach new members.
- Raise awareness of all member benefits to help with member engagement.
- Manage membership networks, and work closely with the events team to build networks at the organisation events.
- Monitor and evaluate membership statistics, assess their effectiveness and suggest improvements if necessary.
- Help deliver a member recruitment strategy with the Membership Manager.
To be successful in the role you will
- Have experience in another member engagement role.
- Have an appetite for problem solving and making improvements and enhancing new ways of working.
- Experienced in developing and implementing membership recruitment and retention plans.
- Have an understanding of digital marketing platforms and systems.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role offers an exciting opportunity to grow and develop a Dementia Service that was launched at Age UK Westminster in 2022. Offering a weekly community-based Maintenance Cognitive Stimulation Therapy group that provides a vital contribution to living well with dementia and a monthly Memory Cafe, we are looking for someone with the knowledge, skills, experience and passion to ensure that more residents can benefit from this Service.
Summary of role Age UK Westminster launched its Dementia Service in 2022 supporting older people (aged 50+) living in the City of Westminster who are experiencing memory and cognitive impairment and are experiencing confusion and dementia resulting in severe social isolation. The service also supports those who are caring for people with these issues.
In 2024 the ambition is to grow the reach of the successful monthly ‘Heart of Westminster' Cafe delivered in partnership with the Salvation Army’s Regent Hall and a weekly community-based MCST group and provide expertise to the Befriending team to manage some befriending matches. Demonstrating the value of these community-based activities and ensuring they are supported by a trained and supported volunteer team will contribute to securing continuation funding.
The role will involve close liaison with Westminster’s Memory Service and other community organisations that support older people living with memory loss and dementia.
Key responsibilities
● Co-ordinate the successful running of the monthly ‘Heart of Westminster’ Cafe in the Soho ward of the City of Westminster.
● Co-ordinate the successful running of up to two weekly MCST groups at Marylebone Church in Westminster including the co-ordination and triage of referrals for MCST groups
● Ensure the design and provision of activities and information that will enhance the lives of those attending and their carers. There is a significant resource bank of materials and activities
● Facilitate an environment where acceptance of dementia will bring about positive feelings for anyone affected by it
● Promote the service across Westminster to ensure that all those who would benefit are able to attend. This will include working with other professionals and ensuring that publicity materials are available
● Working with colleagues at Age UK Westminster and other professionals to identify and assess individuals who would benefit from being matched with a trained dementia volunteer. Home-visiting may be required.
● Deliver dementia awareness training to staff and volunteers
● Working with Age UK Westminster’s Volunteer Coordinator grow the volunteer resource
● Provide ongoing support and supervision to the team of Dementia volunteers
● Ensure that all records are kept up to date for the service and be responsible for the implementation of monitoring, evaluation and quality assurance procedures
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT RAHAB
Rahab Project UK is a small charity which is part of a wider global organisation that works towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed. We support those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive and on-judgemental environment as they explore ways and takes steps forward in self-determining their futures.
We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab team member you will play an essential role in developing and steering our continued growth, but more importantly you will be play a part in the transformative journeys of our beneficiaries and their recovery from exploitation and abuse.
Job title: Project Coordinator
Role type: Part-time (4 days/30 hrs per week)
Salary: £34,000 - £37,000 Pro-rata (depending on experience)
Contract type: Initial 1-year fixed term contract
Location: Rahab Sanctuary (London), some flexibility for hybrid working negotiable
Reports to: Rahab Manager
Overall Purpose: The Project Coordinator is responsible for overseeing the planning, execution, and monitoring of Rahab's projects.
RESPONSIBILITIES AND DUTIES
Service delivery
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Ensure that all aspects of Rahab’s project activities are planned, organized and undertaken to fulfil their objectives within their required timelines.
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Develop, organize, and maintain project documentation, plans, reports, and other project-related documents to monitor and track overall progress, outputs and achievement of milestones.
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Identify, troubleshoot, and communicate project risks, delays and issues to the Project Manager and relevant stakeholders.
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Monitor project progress with team members and task as required.
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Contribute to the development of funding applications in coordination with Rahab’s Fundraiser.
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Support Rahab team with volunteer recruitment and training.
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Undertake project tasks as required including supporting the team with outreach when necessary.
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Provide administrative support such as minuting weekly team update meetings and setting up relevant meetings with external organisations.
Data collection, record keeping, monitoring & reporting.
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Maintain accurate data and records that capture and analyse information to (i) inform planning and delivery of casework support; (ii) monitor and evaluate wider project outcomes, (iii) to contribute data for future long-term evaluation of casework approach efficacy.
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Produce accurate quarterly management reports.
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Produce timely donor reports for funders within respective deadlines.
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Facilitate a review of project progress for Rahab team at monthly update team meetings, to support project monitoring and tasking.
Service development
Priority stakeholder relationships
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Participate in and contribute to collaborative working arrangements, alongside Rahab Manager, in key stakeholder work - SI MARAC (Sex Industry Multi-Agency Risk Assessment Conference) - with Local Authority, Metropolitan Police and Voluntary and Community sector.
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Participation at monthly SI MARAC meetings, ensuring that the work of the group is effectively joined up with wider groups and meetings focussed on addressing risk and harm.
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Support Rahab’s Senior Caseworker where necessary to ensure SI MARAC outcomes are effectively linked up with Rahab's outreach activities, and work-with Rahab’s Project Manager to ensure team members are kept informed about SI MARAC developments.
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Work with the team to identify and engage in new professional relationships with key organisations across different sectors, and maintain our existing networks of contacts, to (i) develop and expand Rahab’s activities and reach, and (ii) foster collaboration.
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Represent Rahab in multi-agency working groups, meetings, and forums, sharing knowledge and learning, publicising services available and how to access support.
Beneficiary co-production
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Work with Manager to start developing a framework and mechanism for gathering feedback from beneficiaries to evaluate the support they are receiving.
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Work with the team to identify opportunities for our beneficiaries’ active participation in the project in ways that are safe and empowering.
Shared learning
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Participate in team development and learning in relation to best practice interventions and our casework delivery for beneficiaries.
Continued professional development
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Maintain an up-to-date working knowledge of relevant legislation, regulations, guidance, and best practice.
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Within budgetary constraints, attend training and other events to help maintain proficiency and build a network of support amongst peers.
Variation clause
Rahab reserves the right, following full and reasonable consultation with the post holder, to vary, add or alter the terms and conditions of employment.
Flexibility clause
To deliver services effectively a degree of flexibility is required, and the post holder may be required to perform work not specifically outlined above and/or outside of specified working hours. Overtime will not be paid; however, TOIL will be accrued for hours worked and staff supported to take that time. This post includes occasional evening work.
WHO WE ARE LOOKING FOR
For us it is important that you are passionate and committed and that you care for individuals who want to step away from the sex industry or who require support after exploitation and abuse. It is also important that you bring a mature outlook and hold a non-judgmental perspective. The role does not expressly require frontline experience working with this group of beneficiaries, but it does require sensitivity, a sincere desire to learn, an understanding of the complex vulnerabilities that contribute to individuals arriving in these situations and a degree of knowledge of the intersections concerned.
The role description is a useful guide but please don’t discount yourself if you feel you don’t meet all criteria exactly but believe you have the potential. Above all, we value those who work diligently, possess effective and healthy boundaries, and who are committed to seeing lives changed.
We embrace diversity and are committed to inclusiveness and respect of all people, irrespective of individual circumstances, gender, sexual orientation, race, religion, beliefs, ability or age. We encourage people of all backgrounds to apply, including people of faith and non-faith.
SUCCESS PROFILE FOR THE ROLE (Competencies)
Skills and Experience[E] Essential, [D] Desirable
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Experience working at coordinator level handling varied tasks and multiple priorities [E]
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Experience working with at-risk and vulnerable individuals or experience working in an organisation with this group as its focus; or a sincere interest in learning and acquiring the skills and knowledge to support this group. [E]
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Effective organisational skills, prioritising activities and using available resources to ensure tasks and projects are completed to budget and deadlines. [E]
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An excellent problem solver - self-motivated and resourceful; exercises initiative and uses personal authority appropriately. [E]
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Influencing skills and able to motivate and impact individuals and organizations and build collaborative and constructive relationships. [E]
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Cross-cultural competency, able to relate to people from a wide variety of backgrounds with acceptance and cooperation [E]
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Excellent spoken and written English language skills, able to effectively convey information to varying audiences. [E]
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Knowledge of Microsoft 365 suite including SharePoint, Word, Excel and Outlook [E]
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Experience of participating in and working collaboratively in multi-stakeholder activities, initiatives, or projects. [D]
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Experience and or knowledge of working with UK police and local authority stakeholders [D]
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Experience of working with Salesforce [D]
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Knowledge of relevant legislation [D]
Personal Qualities
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Professional demeanour and attitude, conscientious and trustworthy, high personal integrity.
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Mature outlook; level-headed, open-minded and non-judgemental.
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Takes personal responsibility for the quality and timeliness of work, proactively engaging with colleagues to achieve positive results.
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Responds positively to change; adapts to find alternative ways and solutions in dynamic situations.
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Effective and healthy boundaries; able to recognise limitations and voice needs.
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Friendly and approachable; sincere and compassionate with sensitivity to the complex needs and vulnerabilities of beneficiaries.
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A reliable and supportive team member who is inclusive and respectful.
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Actively participates in achieving common goals; shares information and expertise; works together with others to solve problems; puts team success first.
Leadership
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Commitment to the mission; a true ambassador for the ‘Rahab brand’ and ‘DNA’.
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A lateral thinker; sees beyond the status quo and contributes new ideas and fresh insights.
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Proactively seeks opportunities to advance the work; challenges appropriately to envision and empower.
Safeguarding
We are committed to safeguarding of all beneficiaries, staff and volunteers and expect staff and volunteers to share in this commitment. We undertake enhanced disclosure checks (DBS) for all roles.
The client requests no contact from agencies or media sales.
We’re looking for two self-starting team members who will help coordinate our JUMP befriending project for unaccompanied asylum seekers and refugees.
You’ll be responsible for half of the befriending pairs (currently 28, increasing to 50 in the coming months) and undertake tasks such as working with our partner organisations, managing referrals for young people, recruiting volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.
You’ll also provide JUMP young people with casework support, help organise our group events and facilitate support from our Hardship Fund.
Main functions
Supporting young people and the JUMP Community
- Managing a caseload of young people; including offering casework support; arranging and attending appointments with the young person where necessary and signposting to available support.
- Helping plan and organise quarterly group events.
- Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings.
Supervising and supporting volunteers
- Recruiting, interviewing and onboarding new befrienders, including organising and delivering training.
- Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls, and responding promptly to any safeguarding concerns raised.
- Ensuring that volunteers uphold JUMP’s policies and boundaries for befriending.
Publicising JUMP, and engaging with key stakeholders
- Publicising the project to existing and potential referral agencies, and establishing and maintaining excellent working relationships with them.
- Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Children’s Consortium (RMCC) meetings.
Project monitoring, evaluation and record keeping
- Working with experts and the JUMP Project Manager on supporting the project and its evaluation, and keeping accurate records in JUMP’s database.
Other Duties
- Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post-holder to contribute to and support these areas of our work.
We're looking for candidates who have
- Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication.
- Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people.
- Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today.
- Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers.
- Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods.
- Ability to network in the refugee sector and develop strong working relationships.
- Ability to work independently and to self-motivate.
- Commitment to HIAS+JCORE values, social justice and antiracism.
- The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable)
Experience required
Essential
- A track record of working directly with asylum seeking and refugee children and young people.
- Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances.
- Experience of training, coordinating and supporting volunteers.
- Experience of juggling commitments and responding to relevant stressful situations.
Desirable
- Educated to at least undergraduate degree level, or equivalent background or experience.
- Working knowledge of Local Authorities’ responsibilities for Looked After Children and Care Leavers.
- Experience of project management including administration, monitoring, evaluation and report writing.
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.
Role details
Salary: £30,000 (pro-rata'd to £18,000)
Hours: 21 hours per week. Flexible working; some evening and weekend work will be required.
Location: Hybrid working between home and our North London office space.
Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.
Interviews will be held in person in north London in mid-May.
The client requests no contact from agencies or media sales.
About the role
Play your part in improving leadership in the health sector
This is an exciting time to join our Leadership and Organisational Development team. Our work enjoys an outstanding reputation in the NHS and beyond and you’ll play an important role in supporting this, working across a range of clients and projects.
As a Programme Co-ordinator, you will be responsible for managing the logistics of a range of different courses and programmes. You will work closely with the Programme Directors, who design and deliver the course and programme content.
Your role will include communicating with programme participants and clients, creating programme materials, managing budgets, booking venues, travel and accommodation, and event management.
You will be skilled at working across a suite of programmes and balancing multiple deadlines. You’ll enjoy taking personal responsibility for your own portfolio and also working with the team of Programme Coordinators to support each other’s work and drive continuous improvement.
Our business model includes online working alongside in person therefore you will be expected to provide online technical support and be proficient in Microsoft Teams, Zoom and other online platforms to support the delivery of client work.
To join us, you need to be exceptionally organised and methodical as well as an excellent team player with a collaborative approach. Excellent written and verbal communication skills are a must, alongside first-rate numeracy skills to be able to monitor programme budgets. We’re looking for someone who is confident with using Microsoft Office, Microsoft Teams, Zoom and other online packages and databases too. With experience of working in busy environments, you’ll combine these talents with a keen eye for detail, a flexible approach and great client relationship skills.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
Interviews will be held virtually on Thursday 6 June 2024 (role available to commence as soon as possible).
The client requests no contact from agencies or media sales.
About Us
Headway East London is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.
We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.
Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.
About the Role
We are looking for a Day Service Co-ordinator to join our art studio team and support people living with brain injury in our day centre in Haggerston.
You will take responsibility for organising and delivering activities in the Submit to Love art studio, such as supporting members in creating new artworks, planning and delivering events and outings, and engaging members in a variety of other activities in response to their needs and interests.
The role also involves providing advocacy and support (key working) for up to 12 members and ensuring the smooth running of the day service as a member of the co-ordinating team.
Principal Duties and Responsibilities
Activities in the art studio:
- Support members to engage creatively and develop their personal artistic practise.
- Work alongside the studio manager, day service members and volunteers to plan and deliver events, including artist led workshops, exhibitions and open studios.
- Plan trips to cultural events and experiences.
Key working:
- Act as key worker for up to 16 members, checking in regularly about their engagement in the centre and their general wellbeing, and supporting them with information, advice, and advocacy as appropriate.
- Establish and maintain contact with members’ families, carers, and relevant statutory partners to facilitate good communication and better provide appropriate support.
- Maintain accurate and up-to-date records, including comprehensive individual risk assessments.
Day Service co-ordination:
- Work closely with colleagues and volunteers in the day service and other teams at Headway East London to create a welcoming, supportive, and stimulating environment for members.
- Share responsibility for practical tasks in the day service to ensure its smooth running.
- Work sensitively with volunteers, supporting them alongside the volunteer co-ordinator to take on meaningful and rewarding roles in the day service.
How to apply:
Please visit our website for more infomation on how to apply for this role. Closing date for applications is Friday 10th May 2024 at 9:00am.
We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do.
The client requests no contact from agencies or media sales.
The Project Coordinator will work closely with our team of five Programme Managers to support with the day-to-day operations of the programme. You’ll enjoy supporting with a varied range of tasks and be able to quickly develop a rapport with a wide range of stakeholders. On one day you may be supporting with our volunteering training, writing case studies, or having support calls with the programme’s beneficiaries.
You will need to be based in London to meet our members and beneficiaries.
The salary is in line with our BITC job framework - minimum of £25,875 per annum up to £29,497 per annum - London office based.
Closing date: Sunday 5 May 2024 at midnight
Interviews in the w/c Monday 13 May 2024
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!
SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings.
Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.
You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts.
Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required.
Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!
We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions.
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!
OVERVIEW OF KEY RESPONSIBILITIES
PROGRAMME DELIVERY
- Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
- Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
- Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
- Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.
CREATIVE LEAD
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
- Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
- Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.
ORGANISATIONAL GROWTH
- Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
- Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
- Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
- Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.
LINE MANAGEMENT
- Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Previous experience in contract management and reporting of projects or programmes
- Previous experience in facilitation of programmes and/or training for various groups
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability and willingness to travel to various services and work within the prison setting
What we would like, but not essential:
- Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
- Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
- Previous experience with commissioners, supporting or contributing to research and evaluation projects
- Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
- Financial Management experience: Budget setting, analysis, and cost reduction
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
ABOUT THE ROLE
We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.
As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift
The purpose of this role is to offer an information, advice, and casework service on a range of cost-of-living issues for disabled people with complex needs. The post-holder will also deliver training on welfare benefits to other organisations and their helpline staff. You will be responsible for ensuring the service is delivered to the highest standard, accessible, and quality assured.
You will provide a person-centred information, advice, and casework to disabled people with complex needs on cost-of-living support, welfare benefits and to access small grants.
As the lead welfare benefits worker within the organisation, you will work with relevant staff and organisations to provide an accessible welfare benefits service, across the borough, with flexible hours and access routes to meet the needs of the client base i.e., internet, phone, email.
Working with the User Involvement Officer, you will ensure the service is user-led and people with complex needs are supported to be involved in the development of the project.
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: 9.00am on Monday 20th May 2024.
Interviews: Wednesday 22nd May 2024.
Saint Paul’s Hammersmith – Community Pastor Job Description
Job Title Community Pastor
Responsible to Senior Pastor
Liaises with Saint Paul’s staff and congregation, external organisations, community and council bodies, Café team, and the public.
Work Location Saint Paul’s Hammersmith
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdon come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
The successful candidate will approach the role of Community Pastor with a clear passion and understanding of the theory of change that sits behind our vision. We wholeheartedly believe that as people encounter God, they will then be transformed and able to awaken the city through the power of His Spirit at work in them. Therefore, we intend for all our City Transformation work to help give people access to an encounter with God. This will happen in several ways, and most commonly we expect that the love, kindness and grace demonstrated in and through our various initiatives will provoke an interest in encountering God whatever background or context a person is coming from.
Overall Purpose of Role
In your role as Community Pastor, you will lead, innovate, and add momentum and direction to all of our local Community Outreach work at Saint Paul’s Hammersmith. You will strategically represent the church with external stakeholders, help to create key partnerships within the community, whilst building and empowering a dynamic and vibrant volunteer culture within the Saint Paul’s congregation.
You will oversee our Community Café and lead on all our community outreach programmes across Hammersmith, including our Community Hub, Café Concert and Love Christmas Project.
We are looking for someone with a proven track record in building volunteer teams, supporting key leaders and the ability to develop collaborative relationships with external organisations, charities and grant making bodies. You will enjoy the challenge and opportunity of a fast-paced environment, where teamwork is essential but where individual skills and distributed leadership are also required.
You will also be an ambassador for Love Your Neighbour (LYN) which is part of a national movement of churches collaborating in local communities, alongside people of all faiths and none to support individuals and families in need. This will involve being part of the LYN Hub Accelerator Programme, to help Saint Paul’s refine our vision and impact in this area of social transformation.
Key Responsibilities
- Effective coordination of our City Transformation ministry.
- Ensuring that our projects are meeting the needs of our community.
- Reaching out to those in crisis to help people access places of care, both inside and outside of Saint Paul’s, and helping people access programmes that address the root cause of crisis.
- Co-ordinating and implementing our vision to become a Love Your Neighbour hub that makes a long-term impact through social transformation and helping to implement our 5-year strategy for Social Transformation.
- Oversight of our Saint Paul’s Community Café and vision and strategy on scaling the café.
- Acting as an ambassador for and developing relationships with our partner charities, Spear and Crosslight to ensure that their ministries are well supported and integrated into the life of Saint Paul’s.
- With the support of our Operations Manager and using existing Love Your Neighbour impact measurement systems, collecting data and carrying out regular impact measurement to create reports for church leadership, PCC and funding partners.
- Key Lead and point person for Adult Safeguarding and sitting on the Saint Paul’s Safeguarding Team.
- Termly line-management and connection with our volunteer chaplains, chaplain to St Vincents Care Home, and chaplain to St Paul’s Primary School.
- Recruiting, training, supporting, and investing in a volunteer team to enable wide participation in our City Transformation ministry.
- Networking and building relationships with charitable organisations, churches, public sector organisations and other key stakeholders.
- Maximising opportunities for all ministry areas within the church to be involved in social transformation ministry.
- Responsibility for identifying and following through with grant applications and reporting.
You will also oversee the existing social action projects run by Saint Paul’s, namely;
Cafe Concerts
Our monthly Cafe Concerts were established in the Spring of 2023, aimed at creating a uniquely multi-generational open door for the local community to enjoy a morning of world-class music, coffee, cake, and a warm welcome. We now regularly host between 60-70 people, including local asylum seekers, residents from St Vincents care home, all alongside our growing Stay and Play community of Mums and Toddlers who join the Cafe Concert.
Community Hub
The Community Hub was created in 2023 to support those who are experiencing loneliness. There is a hot meal provided, as well as kids activities and lots of space for conversation. There have been seven Community Hubs in 2023, with over 500 guests (including many asylum seekers based in local hotels) and a 30-person volunteer team. We have supported in a variety of ways, including writing references, providing clothes and most importantly, forming friendships with people.
Love Christmas
In December 2023, we partnered with Love Christmas to pack and deliver more than 720 Bags of Kindness to our local community, with the help of 30 volunteers. The combination of donations raised from within our congregation, and match funding from Love Your Neighbour enabled us to show practical love and care to some of the most vulnerable in our local area. You will be responsible for overseeing and developing this project.
You will also helping to establish new initiatives as the need arises, in collaboration with the Senior Team. This might include a breakfast club for children at our local school, Kids Matter, and Recovery Groups/ courses that will have a missional outworking and community focus.
Essential Skills, Knowledge and Experience
You will be flexible and able to work dynamically to respond to needs as they arise whilst keeping a strategic eye on upcoming opportunities and challenges. You will use your experience in social action to review the needs of your community and offer tailor-made services in response to them, it will involve partnering with others in the community and being entrepreneurial and forward thinking in how to tackle the issue of poverty and local need.
· Active engagement in Saint Paul’s Hammersmith church life/community.
· Excellent communication skills both written and oral
· Understanding of and alignment with the Saint Paul’s vision and the associated ministries.
· The ability to develop positive and professional relationships - internally and with third parties.
· Personal maturity, wisdom, and discretion – acts with integrity and models Christ-like values.
· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.
· Customer-facing skills, dealing confidently with a diverse range of clients and visitors.
· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints and/or challenging requests.
· Strong attention to detail.
· Ability to multi-task and prioritise using excellent time-management skills.
· Intermediate skills in IT and MS Office suite, database applications, calendar management etc.
· Active listening skills and ability to understand employee needs in a sensitive manner.
Working Requirements
- Proof of right to work in the UK according to UK Legislation.
- Days of work: 35 hours per week, Sunday – Thursday, with some occasional evening and Saturday working as required (TOIL given).
- Work hours: 9:30 am – 5:30 pm with a one-hour unpaid lunch break. Flexible working on Sundays to accommodate various services.
Key church services and events
· Key church events: Annual Parochial Church Meeting, Church Weekend, and some evening events.
· Easter and Christmas services.
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
Package
· Annual salary of £28k – £32k depending on experience.
· 25 days of annual leave plus bank holidays
· Employer pension contribution
· Annual staff retreat at an offsite location.
· Important note: Many roles require candidates to be DBS checked (Disclosure and Barring Service Certificate) up to the appropriate level as a condition of employment.
Applications close at 5pm on Wednesday 8th May, with Interviews being held on Wednesday 15th May
The client requests no contact from agencies or media sales.
Transition Together is seeking to continue the work of deepening connection and growing the voice of the Transition Movement in England and Wales through the freelance engagement of three Network Weavers. This exciting project will see this team, supported by Transition Together staff, co-design an in person Transition Assembly early next year to guide the future of our Movement in the UK as well as build relationships with Transitioners across Wales and England and connect to emerging and established networks across the UK. These roles will be around two days a week for 10 months and the deadline to apply is 13 May.
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Start date: beginning of June 2024
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Contract period: June 2024 to March 2025
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Fee: £15k with £2k budget to support role activities
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Core working day: Tuesdays
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This is a remote working position including substantial travel to visit Transition groups and events
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The post-holder needs to be England or Wales based as there will be travel required to visit UK Transition groups, and experience of UK communities is essential
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This role will require evenings and weekends working at specific points.
The client requests no contact from agencies or media sales.
BRAC, one of the world’s leading development organisations, is seeking a Media Engagement Lead to drive forward our media engagement strategy in Europe.
Overview of the role
- After 50 years of southern-led impact at scale, BRAC is more determined than ever to create opportunities to realise human potential. In order to do this, BRAC is looking to raise awareness of its work and values amongst key stakeholders in strategic markets across Europe. Engaging regularly and effectively with the media in Europe is therefore vital.
- The Media Engagement Lead will play a leading role in designing and delivering BRAC’s media engagement plans across Europe. This is a pivotal time for BRAC as we begin to invest in relationship development for influence and partnerships across Europe, and this is a vital role in determining the success of this new chapter.
- The role will be based in London, a Global Media Hub, but will be tasked with supporting media engagement with publications across Europe, particularly in Germany and Scandinavia.
- The Lead will be the focal point for BRAC’s media engagement across Europe and contribute significantly to both securing new media relationships and making the most of existing ones.
- This role offers the opportunity to create real change, leveraging the half-century legacy of BRAC – as a world-leading, Southern-led INGO – to develop a strategic media approach towards major European actors and share BRAC’s story with our target audiences through the media.
About BRAC
Founded in Bangladesh in 1972, BRAC is an international development organisation that today partners with over 100 million people living with inequality and poverty. Best known for our community-led, holistic approach that delivers long-term impact at scale, BRAC works with communities in marginalised situations, hard-to-reach areas and post-disaster settings across Asia and Africa, with a particular focus on women and children. We innovate and create impact through social development programmes, social enterprises, humanitarian response, a bank and a university.
Born and proven in the global south, BRAC has become a world leader in developing and implementing cost-effective, evidence-based programmes. BRAC's office in Europe provides vital support for BRAC’s development work worldwide through fundraising and communications, building impactful, long-term relationships with partners, whether they be foundations, companies, Governments or major donors. To multiply this impact, BRAC Europe also plays a key role in engaging and influencing policymakers and practitioners to tackle extreme poverty.
Please submit your CV and cover letter. The cover letter should include; a) your motivations for applying for this position b) how you would be a strategic fit for the role/organisation and c) the media engagement achievement you are most proud of having contributed to.
The client requests no contact from agencies or media sales.
For a job description and details of how to apply please visit our website.
This post will work closely with the Director of Participation, producing all shows which originate from the Participation team, setting up and managing participation projects and working closely with young people and community groups.
There is also an opportunity to instigate and creatively lead on participation projects.
The Participation Producer will manage the Participation Coordinator and the Participation Assistant, as well as any work placements and freelancers. They will manage show and project budgets and contribute to the writing of funding applications and evaluation reports.
Application deadline: 9AM, Wednesday 29 May 2024
Interviews will take place: Thursday 13th June & Thursday 20th June 2024.
The client requests no contact from agencies or media sales.