Social support work jobs

About ELBA
ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate support from over 100 organisations into our community, education and employment programmes.
With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 16,000 corporate employees in volunteer programmes annually
that support employment, education and community initiatives. In 2024 the Community Works programme supported over 250 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.

About Evolve

Evolve is a Business Charity Awards nominated collaboration between three longstanding corporate partners, a corporate foundation and ELBA. With a focus on Hackney, Tower Hamlets and Haringey, we address the barriers and challenges faced by community organisations. We do this by developing organisational capacity, especially with leadership, for those who are tackling the complex needs presented by the cost-of-living crisis.

The project is currently in its fifth year with funding secured for the following year until December 2026 with the prospect of continued work thereafter.

About the role

The purpose of the role is to lead the successful delivery of ELBA’s Evolve Project, delivering employer-supported volunteering projects that meet the needs of the communities of Hackney, Tower Hamlets and Haringey, and expectations of the corporate partners.

The role requires an ability to build close and collaborative relationships across the community sector, particularly with infrastructure organisations of the three boroughs, likewise the corporate partners. The successful candidate will lead the development and delivery of innovative workshops and long term employee volunteering activities (including ELBA’s flagship coaching programmes) to build resilience in communities. The Project Manager will also lead monthly and quarterly steering group meetings, reporting on impact to the corporate partners.

The post is managed by the Head of Community Programmes, with strategic programme support from the Partnership Director.

Working for ELBA

In our staff survey, our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and the great agency in how they deliver their objectives.

ELBA has a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active well-being and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline.

Job Description

Key duties

· Lead day-to-day development, planning and delivery of Evolve workshops and programmes

· Identify and build relationships with a range of community stakeholders, including charities, community groups, Councils, funders, social enterprises and grassroots organisations to understand community needs

· Design and deliver impactful employee volunteering activities to address these needs, aligned with the skills, knowledge and expertise of the corporate volunteers

· Achieve delivery targets of employee volunteers engaged and beneficiaries supported

· Build and maintain strong relationships with Evolve partners’ Corporate Social Responsibility teams. Manage cohorts of corporate volunteers in line with project targets

· Organise and lead monthly delivery meetings and quarterly project steering group meetings with the Evolve corporate partners

· Maintain strong impact reporting for the project, providing annual reports and mid-year reports to track volunteer and beneficiary engagement

· Proactively generate comms articles, case studies, and awards nominations to highlight the successes of Evolve

General

· Develop a broad knowledge of community resources, programmes and local authority priorities in Hackney, Tower Hamlets and Haringey

· Support the wider Community team and other ELBA colleagues on projects where appropriate

· Use ELBA internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce within set timescales

· Ensure that systems for monitoring and evaluation are in place

· Adhere to ELBA’s safeguarding policies and procedures, equal opportunities, health & safety

· Undertake any other reasonable duties as requested by your line manager

Person Specification

Essential skills and experience

· Strong project management skills, managing projects from inception to completion

· Highly organised with an ability to prioritise, work under pressure and deliver set targets

· Experience in facilitating and delivering in-person and online workshops and events to audiences from different sectors

· Ability to manage and track multiple projects, often with competing deadlines

· Excellent interpersonal skills including collaboration, public speaking and negotiation

· Flexibility and creative problem-solving

· Excellent oral and written communication skills with the ability to articulate messages clearly

· Experience in developing effective partnerships with multiple stakeholders and the ability to work collaboratively with community and corporate partners

· An understanding of corporate community investment and employee volunteering programmes

· Experience of impact measurement techniques and project tracking tools

· A high level of IT literacy

Desirable skills and experience

· Experience of working with or within the corporate sector

· Good commercial awareness

· Experience of corporate community investment

· Experience of working with and training employee volunteers

· Experience of working in or with the voluntary and community sector in east London

· Experience of event management

· Experience of delivering employability events/projects

· Experience of using Salesforce to track and monitor projects

· Use of social media and experience in communicating externally in an engaging method

ELBA expects all staff to demonstrate ELBA’s core competencies:

• Accountability
• Relationship management
• Thought leadership

ELBA is proud to represent the diversity of the communities we support. We are an equal opportunities employer and we welcome all applications.

This appointment is subject to DBS clearance and satisfactory references. Shortlisted candidates will be asked to make a declaration stating that there are no reasons why the applicant cannot work with children, young people or vulnerable adults.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs  Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.

You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.

This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will have proven experience of working with people living with mental ill health and complex needs, with the ability to deliver high-quality support in community and outreach settings. You will be skilled at enabling service users to achieve their goals and aspirations, using person-centred support planning, key working, and recovery-focused approaches. With excellent knowledge of the signs, symptoms, and treatments of mental illness, you will be confident in assessing when someone's mental health is deteriorating and taking appropriate action to ensure their safety and wellbeing.

In addition, you will demonstrate a sound understanding of health and safety requirements when working in the community, as well as welfare benefits entitlements relevant to the client group. You will actively promote equality, diversity, dignity, and choice in your work, respecting the rights of every service user. Importantly, you will bring strong safeguarding knowledge and the ability to respond effectively to any concerns, ensuring a safe and supportive service environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period. Our support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with need. 

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will have a strong understanding of the principles of recovery and a range of recovery approaches, alongside demonstrable experience of supporting individuals with mental health and/or dual diagnosis issues. With knowledge of mental health conditions, including crisis management, you will be able to communicate effectively, support people with dignity and respect, and apply relevant legislation such as the Care Programme Approach (CPA). Safeguarding awareness and the ability to act appropriately will be essential, as will good literacy, numeracy, and IT skills to produce accurate correspondence and records.

You will be confident working both as part of a team and on your own initiative, contributing to service delivery while supporting the induction of new staff and volunteers. With the ability to work collaboratively with statutory services such as the NHS, you will also demonstrate an awareness of health and safety issues. The role requires flexibility, with a commitment to covering early and late shifts, weekends, and bank holidays to meet the needs of a 24-hour service.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Family Support Worker

 (1-year Maternity Cover)

£24,000 pa + benefits (including 25 days annual leave, company car and pension)

South West Care Team (Swindon and Wiltshire areas)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Date to be confirmed

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

You will bring your energy and skill to creating compelling content when writing news stories and social media, unleash your creativity in designing digital media and website content, and show your organizational skills in supporting events. You must be bilingual Spanish and English speaker to apply for this role.

This is an important role in a small communications team where you will help raise our international organisation’ s global profile across Asia, Africa, and Latin America. 

This fully remote contracting role is perfect for someone with some communications experience and a keen interest in supporting countries across the world to build better public infrastructure through open governance principles (accountability, transparency, participation, multi stakeholder working).

As the only Spanish speaking member of the communications team, you will lead on social media and news stories across Latin America and therefore fluent Spanish and English (both written and spoken) are essential, in addition knowledge of the Latin America region would be useful.

This is a fully remote consultancy role. You will not be paid on an hourly/daily basis but instead paid a fixed amount (as set out above) each month for completing agreed deliverables with your line manager. As a rough guide, we expect this will take around 18-20 hours a week. We are open to you working the hours in a way that works for your life-work balance and delivers our business needs, subject to being available for key meetings/deliverables during the week and in agreement with your line manager. Whilst this role is initially for 6 months, there is potential for this to extend or develop into a longer-term role. 

Key responsibilities: 

Drafting content (60%):

• researching and drafting news articles in English;
• creating ideas for, and drafting of, social media in both English and Spanish;
• creating digital media in both English and Spanish for social media accounts and website,
• using Canva and other software; 
• drafting newsletters in both English and Spanish.

Regular communications admin tasks (40%):

• uploading and updating website content;
• supporting to organise and promote events, including preparing content and communications for internal and external events in both English and Spanish;
• supporting the website project manager with ad-hoc tasks in the development of a new website;
• supporting with tracking website and social media analytics and using them to inform future content generation;
• other communications-related activities as required to deliver the CoST Advocacy & Communications strategy. 

Essential experience and attributes:

• Both Spanish and English fluency in speaking and writing (this will be tested at interview)
• Experience with delivering written and visual communications in a variety of mediums.
• Excellent written and verbal communication skills, with a strong attention to detail.
• Experience with social, digital and communication platforms e.g Canva, scheduling platforms, mailchimp, wordpress, google analytics.
• An interest in international development, infrastructure, open governance, anti-corruption, and the not-for-profit sector.
• Creative and enthusiastic about a career in communications.
• Ability to prioritise, plan and organise work and work independently.
• We are a kind and inclusive place to work, and we hope to recruit individuals who share the same values as we do.

Desirable experience and attributes:

• Voluntary or paid experience in the not-for-profit sector, particularly areas relevant to CoST’ s work.
• Experience, knowledge and interest in Latin America and the Caribbean (LATAM) region and regional issues.
• Completed a degree or further education qualification

To apply visit our job pack.

Ref: KEW-251

Closing date: Monday, 6th October 2025 at 9.00am

Are you a proactive, compassionate and collaborative individual with a proven record of engaging positively with young people, families, offenders, or other vulnerable groups?  Do you have strong experience of providing support, advice and advocacy and the ability to assess clients’ needs?

If so, join St Giles as a Key Worker, where you will play an integral part in the new specialist multi-agency and multi-disciplinary Young Persons Team in Wolverhampton, providing a high-level service to vulnerable or at-risk young people (11-18) and their families across the different levels of need and support, from early help to children and young people in care. 

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

the project aims to make a positive contribution to the Council’s wider aims by helping to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, child sexual exploitation, criminal behavior, gangs, and radicalisation, and to keep young people from coming into care by supporting them to live safely with their families. 

As a proactive member of the multi-disciplinary team, our successful candidate will share best practice with other team members in relation to approaches and strategies to support and engage young people and their families to achieve best outcomes, plus work collaboratively to develop plans of support and promote programmes of social education, activities, support, advice, and information, using a range of multi-sensory methods.

We will count on you to build positive relationships and promote the value of lifestyle changes to the client group and their families and to ensure that the voice of the child and young person remains central to their support and that they are proactively encouraged to build and contribute to their own programmes.  You will contribute to multi-disciplinary assessments of children and families in need of support and provide both proactive planned programmes of support and an intensive service which will include interventions to support emotional wellbeing and health and substance misuse; creative arts activities; support responding risks of criminal, gang and/or sexual exploitation; mentoring; and sports activities. Maintaining accurate records of support and interventions is also a key duty.

What we are looking for

• Experience of engaging successfully with challenging people

• Experience in negotiating with partner agencies to establish links to further the aims of the project

• Experience of working to targets and recording information for performance monitoring

• An understanding of the client group and the challenges and motivations of young people

• Sound knowledge of using monitoring systems to record all aspects of the project 

• Able to recognise the signs of child sexual exploitation (CSE) and take appropriate action

• Ability to set up and operate systems to monitor and report on work

• Excellent IT, interpersonal and communication skills, both verbal and written. 

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 9 am on 06 October 2025   

Interview date: W/C 13 October 2025

Location: Citizens Advice Hertsmere, outreach across various locations

Purpose of the Role

To deliver high-quality energy advice and advocacy to individuals and households, particularly those vulnerable or experiencing fuel poverty. The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions.

Key Responsibilities

• Provide tailored energy advice via:
  • Face-to-face appointments and Telephone
  • Community events and workshops
• Support clients with:
  • Understanding fuel tariffs and energy bills
  • Improving energy efficiency and thermal comfort
  • Accessing grants, rebates, and financial support
  • Resolving issues with energy suppliers
  • maintain accurate case records and report outcomes
  • Meet project targets and comply with funder requirements, Build partnerships with local agencies and stakeholders
  • Contribute to Citizens Advice’s research and campaigns
  • Stay up to date with relevant legislation and policies

Person Specification

Essential:

• Experience in advice-giving or customer support (e.g., call centre, community outreach or within Citizens Advice)
• Ability to manage workload independently and meet targets
• Strong communication and interpersonal skills
• Commitment to equity, diversity, and inclusion
• Willingness to undertake NEA Level 3 Energy Awareness training

Desirable:

• NEA Level 3 or 4 qualifications in energy awareness or decarbonising homes
• Experience working with vulnerable communities
• Familiarity with Citizens Advice systems and values

Benefits

• Generous
•  office closure days over Christmas
• Pension contributions
• Flexible and some hybrid working options considered
• Free Parking

We are seeking experienced, passionate candidates to join an exciting new project working within a Family Hub setting. These roles will work closely with women and families providing coaching support to improve wellbeing throughout the perinatal period, and establish good foundations for family health moving forward. This role will work as part of a team from Mind In Enfield and Barnet, and alongside other statutory and non statutory services within Family Hubs across the Borough of Enfield. 

We are looking for an experienced Policy and Advocacy Manager to take forward our work with Central Government and other Non-Departmental Public Bodies.

You will play a critical role in shaping and deepening our relationships with these key partners. By working together, we can expand the support available to community-based charities and social enterprises, helping them become more resilient through enterprise.

What you will deliver (responsibilities)

• Policy development - You will lead on developing clear and actionable policy recommendations to Government and relevant NDPBS that expand the funding and support available to charities and social enterprises looking to build their resilience through enterprise.
• Public affairs - Advocate for policy and funding models that create long-term, meaningful support for charities and social enterprises. Represent Access at various policy forums, meetings, and events to influence public policy and engage directly with decision-makers such as MPs.
• Partnership working - Actively contribute to relevant campaigns, policy forums, and advocacy groups to strengthen Access’s influence on policies that impact the social economy and the policy and regulatory environment for social investment.
• Communications - Write clear, engaging, and persuasive policy briefs, reports, and position papers to communicate Access's policy priorities to government and other stakeholders. Contribute to Access's wider communications strategy by developing blogs, reports, press releases, and speeches to amplify the organisation’s role in shaping public policy.
• Evidence and storytelling - Use data, sector insights, and compelling case studies to create narratives that not only advocate for policy change but also strengthen Access's position as a thought leader.

If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification apply via BeApplied. We encourage you to familiarise yourself with the requirements before applying.

-----------------------------------

We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.

As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

Interview dates are expected to be online on 15th and 16th October.

Family Support Worker

£24,000 pa + benefits (including 25 days annual leave, company car and pension)

This roles covers Thames Valley and the surrounding area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Referrals Practitioner

Contract Type: Full-time, permanent, 35 hours per week

Reports To: Referrals Coordinator

Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required

Salary: £27,000 with contributory pension

Help Men Begin Their Path to Recovery

We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds.

This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man’s recovery journey. You’ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect.

About the Role

The Referrals Practitioner supports all aspects of our referral process – from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will:

• Respond to referrals and enquiries with professionalism and compassion
• Carry out assessments in line with Nehemiah’s admissions procedures
• Build relationships with referral agencies, prisons, and community partners
• Provide feedback to applicants and agencies on referral outcomes
• Arrange and support resident arrivals, including prison gate pickups where required
• Help ensure our houses remain safe, positive recovery environments
• Maintain accurate records and contribute to reports and monitoring

This is a varied role where no two days are the same – you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day.

What We Are Looking For

We are seeking someone who is:

• Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived)
• Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues
• Organised and confident using IT systems (ideally including Salesforce or similar CRM tools)
• Able to demonstrate resilience and empathy in challenging situations
• Understanding of addiction recovery and safeguarding principles
• NVQ3 in Health & Social Care or equivalent experience (including lived experience)

Our Values

At Nehemiah, it’s not just about what you do – it’s about how you do it. We expect every team member to live out our values:

Belief – We believe in everyone’s potential for positive change

Respect – We value each other’s choices and differences

Kindness – We show empathy through our actions

Honesty – We build trust through integrity

Empowerment – We help each other find our own purpose

What You Can Expect from Us

• A 35-hour working week (Monday to Friday)
• 25 days annual leave, plus Bank Holidays
• Contributory pension scheme (Nehemiah contributes 3% of salary)
• Staff Health Plan including insurance and wellbeing package
• Ongoing training, reflective practice, and professional development opportunities
• A culture that is supportive, honest, and committed to lasting change

Why Nehemiah?

• Make a direct impact at the crucial entry point of someone’s recovery journey
• Work in a charity that values lived experience and diverse perspectives
• Be part of a passionate and talented team committed to helping men build new futures
• Experience a workplace culture that values innovation, inclusivity, and best practice

Application Process

• Initial 30-minute video call with a member of our recruiting team
• In-person interview (45 mins–1 hr) with relevant managers
• Candidate presentation on a set topic (you’ll receive this in advance)

AI in Applications

We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values.

To Be Considered

We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this.

Interviews will be held on a rolling basis.

Any offer for this post is conditional on references and passing an Enhanced DBS check.

REF-223657

HOME-START HILLINGDON (HSH)

Volunteer Lead Co-ordinator (Full-time)

Permanent Full-Time Contract:

Hours:  36 hours per week (full-time)

Salary: Circa. £37,704* (including OLW) NJC scale point 24-26

(Starting salary dependent on experience) *Based on SCP 24 (full-time)

Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life

We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.

Purpose of the Role

To lead on the recruitment, development, training, and well-being of a team of volunteers who deliver vital Home-Start support to families. The role involves managing a caseload of volunteers and supporting families directly where appropriate. Over the course of the year, an average of one day per week will be dedicated to leading volunteering strategy and practice, with the remainder focused on family support delivery.

Key Responsibilities. As Volunteer Lead Co-ordinator you will:

• Carry out initial home-visits and support families to set and monitor goals
• Match volunteers with families according to need and capacity
• Supervise an appropriate caseload of volunteers and enable them to support families
• Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
• Lead volunteer recruitment to grow and sustain HSH’s diverse pool of volunteers
• Create marketing materials (flyers, social media, newsletter content) in collaboration with Communications and Campaigns Coordinator (CCC
• Oversee and co-ordinate the delivery of Volunteer Preparation Courses
• Organise / deliver a programme of training sessions for current volunteers
• Lead on annual volunteer social events and develop ongoing opportunities for volunteer recognition and reward

You will need to be a car owner/driver

To Apply:

Please send us your CV with a cover letter that gives clear evidence, with examples, of how you meet all the points listed in the Person Specification

CV’s without a cover letter addressing the points on the Person Spec will not be considered.

Closing Date:  Monday 22nd September at 9am  Interview Date: Friday 3rd October

(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)

It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.

Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534 

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

South West Team - Bristol and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Dates to be confirmed.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

35 hours per week

Hybrid working with 2 set days in the Peterborough office

The Leprosy Mission Great Britain is looking for a social media and paid ads professional who knows how to stop the scroll, spark conversation, and turn engagement into passionate supporters. If you’re confident running Meta and Google ads, love creating content, and want your skills to go beyond clicks and conversions to help end leprosy and share the love of Jesus, this is for you! 

The Leprosy Mission is the world’s largest leprosy-focused organisation, a pioneer in our field, with more than 150 years’ experience serving people affected by this disease. As a leading international Christian development charity, we work in 9 countries across Africa and Asia to defeat leprosy and transform lives.

The digital team is growing and embarking on exciting new projects to transform and expand our social media presence and looking nurture our existing supporters, engage new audiences, and tell stories that connect people across the world with life-changing work in Africa and Asia. We are looking for a creative and technically confident social media manager & digital advertising professional. You’ll play a central role in delivering powerful fundraising campaigns, building our online presence, growing our social media followers, and engaging supporters with stories of transformation.

You’ll be responsible for:

• Developing overarching social media strategy with our Digital Fundraising & Marketing Manager
• Developing and executing social media campaigns that complement our Fundraising Appeals
• Leading the creation, delivery, and optimisation of TLMGB’s organic social media content
• Managing all aspects of paid digital advertising
• Scheduling and supporting creation of social media posts (Sprout Social)
• Reporting on social media campaign performance and implementing improvements
• Collaborating with colleagues to create seamless digital journeys

Who we’re looking for:

You will have a curious and proactive mindset, confident digital skills and a heart for mission. You’ll be highly organised with an eye for detail and ready to take ownership of our social media content and paid advertising to help tell powerful stories and grow supporter engagement.

You’ll have a minimum of 12–18 months’ experience in a social media copywriting, paid ads or social media manager role, comfortable with tools including Sprout Social, Adobe, Canva, and ClickUp.  Experience with Meta and Google Ads, Google Grants, Google analytics and a willingness to learn and innovate are also key.

We are an explicitly Christian charity, and this role will represent the Mission’s purpose and ethos to external audiences. As the successful candidate will be required to understand the way the Christian faith and the Bible intersect with and inform The Leprosy Mission’s work, including understanding appropriate use of scripture and the UK church fundraising context, there is an occupational requirement for the Social Media & Digital Ads Executive to be a committed Christian.

Why join us?

• As part of a fun and supportive team, you’ll play a key role in changing the lives of people who have been rejected by society.
• You’ll be part of building God’s kingdom here on earth. There’s nothing more rewarding than that!
• We have a culture of growing and learning together, providing extensive training in fundraising and international development.
• You'll work in a collaborative team where creativity is valued, and your growth is supported.
• We offer generous benefits including a 10% employer pension contribution.

We have a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including our Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment will include criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcomes applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.

To apply, and for more information on this role and our work, please visit our website. We will shortlist and interview candidates before the closing date, so please apply as soon as possible.

Closing date: 9am on Friday 10 October 2025

In-person Interviews (Peterborough): Monday 20 October 2025

Registered Charity Number 1050327.