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Closing in 7 days
Screen Share UK, NW5, London (Hybrid)
£36,000 - £38,000 per year
Lead our digital skills support for refugees across the UK. You will manage the programme and team, and lead our monitoring and evaluation.
Posted 5 days ago Apply Now
Devon Federation of Young Farmers' Clubs, EX6 6JH (On-site)
£38,000 - £42,000 per year
Posted 2 weeks ago
Spectrum Northants, Northampton (On-site)
£38,500 - £40,500 per year
Posted 1 week ago Apply Now
Closing in 3 days
Race Equality Foundation, London (Hybrid)
£26,480 - £30,517 per year
Posted 1 week ago
St Catherine's Church Centre, Wakefield (On-site)
£15.90 per hour (FTE is £31,005 per year for 37.5 hour week)
Posted 4 days ago Apply Now
Closing in 4 days
Breast Cancer Now, London (Hybrid)
£42,000 - £46,000 per year
This role is key to turning data into insight that drives strategic decisions and deepens supporter relationships
Posted 3 days ago
Off The Record Bristol and South Gloucestershire, Bristol (Hybrid)
OTR Band B | Starting salary £25,378
Posted 1 week ago
Look Ahead Care Support and Housing, Islington (Hybrid)
Up to £29785 per annum
Posted 4 days ago
The Association of Directors of Public Health, London (Hybrid)
£40,000 - £48,000 per year
Posted 1 week ago Apply Now
Page 37 of 64
St Albans, England (Hybrid)
£50,998 - £55,224 inclusive annual salary
Full-time
Job description
Strategy, Quality and Assurance Manager
 
Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE. Flexible working options including hybrid working arrangement
Salary: £50,998 - £55,224 inclusive annual salary up to 19.7 percent employer pension contribution
Hours: Permanent, Full-time 37 hours per week
 
Job Ref: P2409
 
About the role
 
This role will support the housing department deliver the corporate vision and strategic priorities of the council by providing a framework to ensure business improvement and customer focused services. These services must also align with all statutory requirements including those within the Social Housing (Regulation) Act and Building Safety Act 2022.
 
The role will help drive a positive performance culture with a tenant centred approach. The focus on improving service delivery within the housing department will lead to increased satisfaction among tenants and leaseholders. This is an exciting role and will champion the tenants’ voice through the development of tenant influence and embedding of resident scrutiny of service delivery.
 
About you
 
You will hold a professional housing qualification or have relevant experience in the housing sector. A high level of professionalism, excellent communication and analytical skills are essential for this role. You must also be confident and have experience in delivering high quality tenancy or customer service-related services to customers along with expert knowledge of the role of the Social Housing Regulator and what it means for the Council. Experience of leading teams through change, having a focus on continuous improvement and effective performance management are highly desirable for this role.
 
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
 
In addition to working within a great team and a comprehensive salary you will have access to:
 
• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
 
To apply
 
Please select the apply button on the vacancy and follow the steps below:
Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
 
Closing date for applications: 5th October 2025
Interviews are scheduled for w/c: 13th October 2025
 
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible.
 
You may also have experience in the following: Housing Performance Manager, Social Housing Regulation Act, Tenant engagement, Housing service improvement, Council housing strategy / Local authority housing, Social Housing Regulator compliance, Housing performance culture, Housing change management, Housing Performance & Improvement Manager, Tenant, Engagement & Service Improvement Lead, Social Housing Compliance & Performance Officer, Housing Strategy & Performance Manager, Resident Engagement & Scrutiny Manager. Housing Service Improvement Lead, Housing Regulation & Compliance Manager, Customer Experience & Housing Performance Lead, Tenant Voice & Housing Improvement Officer, Housing Transformation & Performance Partner
 
REF-223 964
Posted by
St Albans City & District Council View profile Organisation type Registered Charity
Posted on: 19 September 2025
Closing date: 05 October 2025 at 23:59
Job ref: 223964
Tags: Project Management