Social support work jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Let’s prevent suicide today, because tomorrow’s too late.
At Samaritans, we’re here every hour, every day, for every life. And we know that in order to support others, we must also take care of each other.
We’re looking for a compassionate, proactive and thoughtful Wellbeing Lead to help embed a culture of care and connection across Samaritans - for our staff, our volunteers, and everyone who plays a part in our mission.
About the Contract
- Initially a 12month fixed term contract
- Salary £33,000 - £37,000 per annum
- Full time (35 hours per week)
- We are passionate about flexible working, talk to us about your preferences.
- Hybrid working: Linked to our Ewell (Surrey) office.
- In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
About the Role
As our Wellbeing Lead, you’ll play a key role in ensuring wellbeing is not just something we talk about but becomes something we live and breathe across the organisation.
In your work you'll:
- Design and lead a cross organisational wellbeing strategy that reflects the voices and needs of our people.
- Deliver inclusive initiatives that build resilience, support mental health and encourage connection.
- Use data and insight to evaluate what’s working and make it even better.
- Collaborate with leaders, volunteers and partners to make wellbeing an integrated part of our culture.
- Coordinate campaigns, awareness weeks and peer support offers that align with Samaritans' values and calendar.
- Act as the central point of expertise, supporting others to confidently embed wellbeing into daily working life.
You’ll champion a culture where people feel safe, seen and supported, because we know that wellbeing is fundamental to everything we do.
Full Job Description available here.
About You
You’re someone who genuinely cares and knows how to translate that care into meaningful action.
You'll bring:
- Experience developing and delivering wellbeing strategies, ideally in complex or multi-stakeholder settings.
- A strong understanding of wellbeing issues such as mental health, stress, and psychological safety.
- The confidence to use insight and data to shape solutions and influence others.
- An inclusive approach, with a deep commitment to equity, diversity, and embedding lived experience in your work.
- Excellent communication and collaboration skills, able to build trust at every level.
- Experience working with both employees and volunteers or in a charity/mission-led organisation would be beneficial.
Why join Samaritans
Samaritans is one of the UK and Ireland’s best known and respected charities - our vision is that fewer people die by suicide. In these challenging socio-economic times, Samaritans is needed more than ever. If you want to make a real difference to people’s lives – this is the role for you!
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now and be part of something meaningful.
We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date. We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly, and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.
If you're passionate about creating a culture where people feel able to care for themselves and others and you’re ready to help shape how we do that at Samaritans then we’d love to hear from you.
Please upload your CV and answer the questions in the application. Applications will close at midnight on Thursday 17 July 2025, with video interviews currently scheduled to take place w/c 7 and 14 July, if suitable applications are received before the closing date.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
The client requests no contact from agencies or media sales.
Salary: £53,460 (*pending 2025/26 NJC cost-of-living increase)
Working hours: Full-time (37 hours per week)
Location: Buxton and Derbyshire Dales Offices (4 days/week office presence expected)
Contract: Permanent
Reports to: Board of Trustees
Ready to make a real difference in Derbyshire communities?
Our client is seeking a strategic and compassionate Chief Executive Officer to lead the organisation into their next phase of development. With over 40 years of impact and a team of 85 staff and 230 volunteers supporting around 3,000 people annually, our client plays a vital role in delivering high-quality care and community services across the High Peak and Derbyshire Dales.
This is a rare opportunity to guide a respected, values-led organisation through a pivotal period - building on its strong foundations while shaping future strategy, growing services, and ensuring even more people live safer, more connected, and fulfilling lives.
About their organisation
Our client is a long-established charity that helps people live independently and thrive within their communities. From personal care to practical services like transport, befriending, digital inclusion, and hospital discharge support, they respond to real community needs with empathy and creativity.
They are deeply embedded in local life, championing inclusion, resilience, and meaningful social impact. Their services are delivered by a passionate team of professionals and volunteers committed to care, empowerment, and flexibility.
About the Role
The Chief Executive Officer will provide visionary leadership and operational oversight, ensuring they deliver high-quality, sustainable services aligned with their values and mission. The postholder will work closely with the Board of Trustees, staff, and external partners to shape strategy, drive best practice, and represent the organisation externally.
With their long-serving CEO stepping down, the charity is seeking a leader with strong values, organisational leadership experience, and a solid understanding of care or community services. The successful candidate will be able to lead through complexity and change, while keeping people and community impact at the centre of every decision.
How to Apply
For full details about the role, please download the candidate pack. To apply, click ‘Apply Now’.
Key Dates
Closing Date: 8am, Monday 21st July 2025
First Stage Interviews (Remote): Thursday 31st July 2025
Final Interviews (In-person, Buxton Office): Wednesday 6th August 2025
REF-222 305
Salary: Grade 5 - £37,181 per annum pro rata
Contract: Fixed term from June 2025 – end of December 2027
Hours: Part time – 30 per week
Location: Newcastle/South Tyneside
Closing date: Monday 21st July 2025 at 11.30 pm
Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub.
About the role
The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.
About you
You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.
We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to fill in an application form with responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.
• Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.
• Experience and knowledge of delivering and managing support contracts/projects.
• Experience of working with people experiencing multiple disadvantage.
• Experience of working in a multi-disciplinary context with partners, community groups and other agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home Ownership Officer
Salary:£36,961 pa
Hours: Full Time (35 hours)
Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required.
Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
The Home Ownership Officer will play a key role in managing the relationship between Hastoe and its leaseholders, shared owners and freeholders. The role ensures compliance with leases, legislation and internal policies, while supporting residents with advice and managing a range of property and legal matters.
The role will also support the Home Ownership Manager in delivering a high-quality service to homeowners, ensuring compliance with leases, legislative requirements, and Hastoe policies.
Duties will include:
- Acting as the main point of contact for leaseholders and shared owners, dealing with queries related to leases, service charges and home ownership policies.
- Managing statutory and voluntary lease extensions, collective enfranchisement applications as well as staircasing, liaising with legal teams and valuers as needed.
- Investigating and resolving breaches of lease conditions, working with internal and external partners to achieve timely resolution.
- Carrying out administration aspects relating to resales, disposals, consultations and Ground Rent.
- Working with our solicitors to prepare cases for legal action including injunctions, money judgments, and forfeiture where necessary, and representing the organization at court or tribunal hearings.
- Liaising with finance teams to answer any service charge queries and to assist with the service charge estimates and actuals.
- Delivering excellent customer service, ensuring all queries are handled effectively and professionally.
For more information on the role, please see the details on our Hastoe Careers page.
About you
You will need to have proven experience in housing management, particularly in dealing with leaseholders and shared ownership leases, including the legal frameworks surrounding them. The role requires you to have excellent written and verbal communication skills, with a commitment to delivering high standards.
You will also need:
- Be educated to A-Level standard.
- Problem-solving skills and a proactive approach to resolving issues.
- The ability to work independently and as part of a team.
- To be flexible and adaptable to change, with a willingness to learn and develop in the role.
- Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).
A personal note from Meghan Rank, your hiring manager
“This is an interesting multifaceted role within the Home Ownership Team. As the Home Ownership Officer, you will be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our home ownership functions. There is a great opportunity to make this role your own by creating new ways of working.”
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities.
- Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
This post is subject to background checks. Further details on this can be found within the advert on our Careers page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bamboo Fundraising Recruitment are partnered with Renaissance Foundation, a specialist youth charity supporting young carers and young people with life-limiting illnesses. They aim to inspire and empower these hard-to-reach groups, helping them overcome social, educational, and emotional challenges through our three-year programme focused on inspiration, creative learning, and vocational development.
Job Title: Head of Fundraising
Salary: Up to £55k per annum (depending on experience)
Location: London, Aldgate (2/3 days in the office)
Contract: Full-time (4 days considered), Permanent
The charity is based in London, with a small but dedicated team, currently supporting around 70 young people. They have ambitious growth plans to expand their reach and impact.
As the Head of Fundraising, you will be a key player in driving their strategy for income generation. You will be responsible for developing and implementing a bold and effective philanthropy programme, focusing on trusts, foundations, corporate partnerships, and major donors. Your work will be pivotal in securing the resources needed to expand our impact and help even more young people.
Key Responsibilities:
- Develop and implement a comprehensive fundraising strategy
- Manage relationships with major donors, securing five- and six-figure gifts
- Build and maintain partnerships with corporate sponsors and foundations
- Write compelling funding applications and reports
- Lead new fundraising initiatives and events
- Develop and nurture the fundraising team
- Attend key networking events and manage budgets in line with the charity’s strategy
We are looking for a dynamic individual with a proven track record in senior fundraising roles, particularly with trusts, foundations, major donors, or corporate partnerships. You will be a strategic thinker, capable of building meaningful relationships, and have a passion for helping young people facing significant challenges.
Essential Skills and Experience:
- Experience in a senior fundraising role
- Strong organisational skills with the ability to manage deadlines
- Excellent communication skills across various mediums
- Proven ability to develop high-value relationships with donors and partners
- Leadership qualities with a collaborative, team-oriented approach
How to apply:
If you think the above sounds like a good fit, please click apply with your CV and I will reach out to book in a call. Due to the urgency of the role, we will be reviewing on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role
The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.
The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.
The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.
The café manager will be responsible to the Team Vicar at St Thomas Church
Responsibilities
Product:
Manages and develops menus
Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.
Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.
Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.
Initiates, reviews and manages systems to improve stock control and minimise wastage
Service:
Is the Role Model for outstanding service in the cafe.
Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Consistently monitors, coaches and encourages team members to meet excellent service standards.
Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.
Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.
Training and Development:
Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual
Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.
Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.
Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.
With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.
Hold 1 week and 3 month reviews with new employed starters, and with your line manager
Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period
Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.
Cafe Operations:
Ensures that all cafe operating procedures are adequately documented and available for all to use
Ensures the Staff handbook is updated regularly
Facilitates on-going training and development of current staff and volunteers.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
Provides the necessary health and safety training for staff and volunteers
Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment
Business
Delivers the agreed financial targets for the café
Develops promotional programmes to deliver the sales targets
Safeguarding
The Church takes the safety of everyone within the church very seriously
and expects that everyone will work within the Church safeguarding policy.
In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.
Those who work with children, young people and/or adults who are vulnerable should have a commitment to:
· Adhere to the church's policies and codes of conduct
· Treat individuals with respect
· Recognise and respect their abilities and potential for development
· Working in ways that meet and develop the personal, spiritual, social and pastoral needs
· Promote their rights to make their own decisions and choices, unless it is unsafe
· Ensure their welfare and safety
· The promotion of social justice, social responsibility, and respect for others
· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.
Person Specification:
1 Skills
1.1 Good written and oral communication skills
1.2 Good numeracy skills
1.3 Confident, enthusiastic and self-motivated with a great work ethic
1.4 Creative, innovative and willing to implement ideas and professional opinion
1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.
1.6 Motivated by a passion for preparing food with quality and with great service delivery
1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.
1.8 Able to show sensitivity and flexibility as circumstances demand
1.9 Resilient and able to work under pressure when faced with complex and demanding situations
1.10 Able to handle conflict and other sensitive issues in a calm and fair manner
Knowledge
2.1 Knowledge of the catering and / or coffee sector
2.2 Possess a high level of coffee art skills and knowledge
2.3 Sound knowledge of Hygiene, Health and Safety
Experience
3.1 Experience of preparing food to safe and high standards
3.2 Experience of working as a barista in a coffee shop
3.3 Experience of working with, supporting and guiding people and volunteers of all ages
3.4 Experience of line managing people
Qualifications
3.1 A good general level of education
3.2 Food Safety and Hygiene level 2
Working Arrangements
40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)
28 days paid holiday per year plus public holidays.
Plus 1 day paid holiday per year on your birthday
Salary Up to £14.79 per hour depending on experience (Annual £30,763)
Pension scheme
The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.
You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.
References:
Excellent and unequivocal references
Current Employer
Former Employer
The client requests no contact from agencies or media sales.
Salary: £24,804 – £28,219 (with the potential for progression within the band based on programme development and growth)
We have an exciting opportunity to join the Education Department at Bristol City Robins Foundation and lead our FdSc and BSc (Top-up) courses in Community Football Coaching and Development.
- Are you interested in leading and overseeing an education programme, ensuring its success and development?
- Do you have experience working in, or a passion for, in an education setting? Can you build supportive, professional relationships while supporting learners’ academic, practical, and personal development?
- Are you adaptable, proactive, and eager to thrive in a dynamic charity environment?
If so, we would like to talk to you…
We seek a full-time Programme Lead for our Foundation Degree in Community Football Coaching and Development, including the BSc Top-up year. Delivered in partnership with the University of South Wales and EFL in the Community, this course blends academic study with real-world delivery experience within the Robins Foundation and wider club programmes. This role also includes coaching a team and coordinating fixtures within our post-16 provision.
Your Main Responsibilities:
- Deliver weekly lectures using USW online content and support students with assessments.
- Monitor student progress and provide supportive interventions when needed.
- Develop and manage work placements and coach education sessions.
- Lead student recruitment and build strong relationships with local colleges and schools.
- Create clear progression pathways from BTEC to degree level.
- Grow and enhance the programme, identifying opportunities for development and innovation.
- Coach and manage a post-16 football team, delivering training and overseeing the fixture schedule.
- Support staff development while maintaining high standards of student welfare and safeguarding.
You will have:
- FA Level 2 in Coaching Football (Essential)
- UEFA B License (Desirable)
- Teaching or Instructing Qualification (Desirable)
- Degree or equivalent in Sports Coaching, Education, or related field (Desirable)
- Experience in an education or coach education setting, ideally working within higher education.
- An ability to lead, organise, and manage a degree-level education programme, ensuring high academic and practical standards.
- Strong knowledge, understanding and delivery skills in relation to coaching and coach development.
- Ability to effectively mentor, motivate and support students
- Experience in building and maintaining positive relationships with key stakeholders.
- Strong communication, organisational, and leadership skills, with the ability to manage multiple tasks and deadlines.
- Knowledge of safeguarding policies and best practices in an educational and sports setting.
- Ability to lead and facilitate professional development opportunities for students and staff.
- IT literate.
- Full UK Driving License
Safeguarding Statement: Bristol City Robins Foundation are committed to safeguarding the welfare of children and young people and expects all staff and volunteers to endorse this commitment. This post requires Enhanced Criminal Records Checks and may include checks against the Barred Lists; as such, it is exempt from the Rehabilitation of Offenders Act (1974). Therefore, all convictions, including spent convictions that have not been subject to filtering by the DBS, should be declared.
Equality Statement: The successful candidate must ensure a positive commitment to equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description. The candidate must also promote positive working relationships between all internal and external stakeholders.
Benefits
- 25 days annual leave increasing to 28 days (pro rata) after 5 years employment (plus bank holidays and Christmas closure days)
- 5 days paid leave to volunteer at a charity of your choice
- Pension scheme
- Employee Assist Programme
- Generous CPD budget
- Free Eye Test
- Free Flu Jabs
- Work equipment (BCFC clothing, laptop, phone)
- 2 x Bristol City and Bristol Bears tickets to home league games
- 20% discount in the Bristol Sport store
- The chance to be part of an incredible journey
Notes
Closing date for applications: Thursday 31st July 2025 (however, we reserve the right to fast-track applicants and interview before this end date)
Please note that CV’s alone will not be accepted. A fully completed application form is required, and it can be found at the bottom of the advert, along with the role profile.
Interview date(s): week commencing 4th August 2025.
Contract: Full Time – Starting August 2025
Candidates will be expected to put time into self-development before their start date.
Candidates must also be willing to work occasional evenings and weekends.
The role will be offered subject to an Enhanced DBS check and self-disclosure form.
Previous Applicants need not apply.
Sales & Marketing Consultant (Student Discount Cards/ISIC)
Location: Stockport, with options for hybrid working
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £35,494
Who are we?
NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our members' development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.
The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.
We’re see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
What’s the job?
We’re seeking a commercially minded and proactive individual to lead on the delivery of the International Student Identity Card (ISIC) in the UK, along with related products for teachers and young people.
In this varied role, you’ll build and manage partnerships with commercial brands to provide high-value student discounts, work with educational institutions to expand B2B sales, and support marketing activity across digital channels including social media, email, and web. You’ll also contribute to reporting, relationship management, and the ongoing development of the product offer.
We’re looking for someone with experience in sales or account management, strong digital marketing skills, and a confident, collaborative approach to working with partners. Knowledge of the student or education sectors is a bonus, but not essential.
This is an exciting opportunity to make a meaningful impact in a role that combines strategic thinking with hands-on delivery – all within a purpose-driven organisation committed to supporting students.
Who you are
To succeed in this role, you’ll need strong skills in sales, account management, and digital marketing. You should be confident in building and maintaining relationships with partners – from commercial brands to educational institutions – and be comfortable negotiating and communicating with a wide range of stakeholders. Strong written and verbal communication skills are essential, as is the ability to collaborate with colleagues across teams. You’ll need to be organised, able to manage multiple projects at once, and confident working with data – including reporting on sales and marketing performance. A good working knowledge of tools like Microsoft Office and digital marketing platforms is important, and experience with affiliate platforms or CRM systems would be a plus. We’re looking for someone who brings initiative, attention to detail, and a positive, solutions-focused mindset. An understanding of the student market or education sector is helpful but not essential – what matters most is your ability to engage partners, drive results, and work sympathetically in a values led organisation where many of our outcomes focus on doing the right thing, with ethics at the heart of our work.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Paid volunteer days
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Closing date for applications is Wednesday 23rd July 2025 (23:59).
If you’re successfully shortlisted we’ll see you at an interview on Tuesday 5th August 2025.
REF-222557
Position: People & Community Manager
Reports to: Executive Director
Collaborates with: Centre Operations Manager & Spiritual Programme Coordinator
Location: Jamyang Buddhist Centre, London, with the option for some remote working.
Preferred Start Date: Early September 2025
Salary: £28,000 - £32,000 (depending on experience)
Hours: 35 hours per week, with occasional evening and weekend work (TOIL provided).
Application Deadline: July 16
Purpose
As People & Community Manager you nurture Jamyang’s values-aligned culture and strengthens its sense of community, both internally and externally. This role bridges HR admin, onboarding, volunteer coordination, and community engagement - ensuring staff and community members alike feel welcome, heard, and supported. You also help embed our collective commitment to a liveable future - ensuring that care for the environment is reflected in how we work, communicate, and come together as a community.
Key Responsibilities
1. HR Administration & Onboarding
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Oversee day-to-day HR administration, liaising with Jamyang’s external HR consultancy for specialist support.
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Coordinate onboarding processes, ensuring a warm, inclusive welcome aligned with Jamyang’s values.
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Support managers with HR processes such as probation reviews and leave tracking.
2. Volunteer Programme Coordination
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Coordinate recruitment, onboarding, and ongoing support of volunteers, ensuring rewarding and meaningful experiences.
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Develop volunteer role descriptions, training resources, and appreciation initiatives.
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Liaise with the Centre Operations Manager and Education Department to align volunteer support with operational needs.
3. Community Engagement & Events
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Organise community consultations, listening circles, and social events to foster connection and belonging.
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Act as a point of contact for community members seeking engagement opportunities.
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Support communications that build a vibrant and inclusive Jamyang community.
4. Culture Stewardship & Equity, Diversity, and Inclusion (EDI)
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Develop and implement initiatives that embed Jamyang’s values—care, interconnectedness, warmheartedness—into daily work life.
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Champion EDI by:
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Supporting the implementation of Jamyang’s EDI strategy in collaboration with the Executive Director and the Education department.
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Organising awareness-raising activities such as training, book clubs, community discussions, and inclusive programming.
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Advising on inclusive language and practices in external communications (in collaboration with the Comms Manager).
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Monitor and report on EDI progress, sharing insights and recommended actions with the leadership team.
Is This You?
The successful candidate is a warm-hearted, values-driven communicator who thrives on building bridges between people and communities. They bring a thoughtful, grounded approach to fostering inclusion, supporting volunteers, and embedding EDI into all aspects of Jamyang’s culture.
What You’ll Bring to the Team
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3–5 years’ experience in HR administration, volunteer coordination, or community engagement, and are confident working with people across a wide range of backgrounds.
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Community Organiser: You have hands-on experience coordinating volunteers, running onboarding processes, and bringing people together through events or community consultations.
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Organised Operator: You’re comfortable juggling multiple priorities, with strong time management, planning skills, and a methodical approach to getting things done.
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Trust Builder: You foster connection through clear, compassionate communication and an openness that helps others feel seen and included.
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Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Asana, Microsoft Office, and event platforms to keep things running smoothly.
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Inclusive Ethos: You understand EDI and safeguarding principles, and actively foster a safe, welcoming environment for all.
Compensation and Benefits
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£28,000–£32,000 per year, depending on experience
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35-hour workweek (below market average), supporting a healthy work-life balance
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33 days’ paid holiday (including bank holidays), above the UK statutory minimum
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Opportunities for professional development and training
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A warm, values-driven work environment at the heart of Jamyang Buddhist Centre
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Healthy, home-cooked vegan lunches provided on working days
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Free access to our full programme of teachings and events (unless otherwise indicated)
We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve.
Jamyang London Buddhist Centre is a peaceful charity offering Buddhist education, community and a sense of calm in the city.




The client requests no contact from agencies or media sales.
Impact Evaluation & Compliance Manager
Salary: £29,355 – £33,495 per annum (dependent on experience)
Hours: Full-time, 37.5 hours per week
Location: Salford, Greater Manchester (Hybrid working considered)
Contract: Permanent (6-month probationary period)
Join us in making a difference
At Mind in Salford, we believe that mental health support should be accessible, inclusive, and driven by evidence. We are a trusted local charity delivering innovative services to people with mental health needs, learning disabilities, individuals over 60, and the LGBTQIA+ community across Salford and Greater Manchester.
We are looking for a passionate and skilled Impact Evaluation & Compliance Manager to lead our impact and quality assurance work. This is a key leadership role within our organisation, ensuring that our services remain accountable, effective and continuously improving.
About the Role
In this role, you will lead on the development and implementation of systems to measure and communicate the difference our services make. You’ll ensure that we remain compliant with funder requirements, internal policies, and best practice standards—ultimately helping us to better serve our communities.
Key Responsibilities
- Develop and oversee robust impact evaluation frameworks across services
- Collect, analyse, and interpret qualitative and quantitative data to inform service delivery
- Produce clear, engaging impact reports and data visualisations for funders, trustees, and stakeholders
- Lead on internal audits and ensure compliance with relevant policies, procedures, and contracts
- Support teams across the organisation to embed evaluation and quality assurance in their daily work
- Contribute to funding applications and project evaluations by providing accurate data and insights
About You
We’re looking for someone who is:
- Experienced in monitoring and evaluation, particularly within the charity or public sector
- Confident in analysing and presenting data in meaningful ways
- Knowledgeable about compliance frameworks and quality standards in third-sector services
- An excellent communicator who can support and inspire colleagues
- Passionate about social impact and improving mental health outcomes
- Experience of GDPR and the implementation of its requirements and principle
- Experience with data tools such as Excel, Power BI or similar visualisation platforms is desirable.
Why Work With Us?
- A supportive and inclusive working culture rooted in our values
- Commitment to your professional development and progression
- Flexible and hybrid working options
- 28 days annual leave plus bank holidays
- Employer pension contributions
- 3 extra days leave over Christmas
- 3 wellbeing hours per month
- The opportunity to make a real impact in the lives of vulnerable people
Closing Date for applications: Friday 1st August at 5pm
Interviews: 11th & 14th August 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.
We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.
No agencies please.
Head of Finance (Part-Time) Location: Bradford/Hybrid Part-Time 22.5 hours per week Closing Date: 20th July 2025 Salary: Up to £60,000 FTE Contract: Permanent Are you a qualified finance professional with a passion for purpose-driven work? Do you thrive in dynamic environments where your expertise can make a real difference? We’re looking for a Head of Finance (Part-Time) to join our team and help shape the financial future of our impactful organisation. About the Role Reporting to the Director of Finance, you’ll play a pivotal role in managing financial operations across our retail, trading, and community support projects. You’ll lead on year-end accounts, ensure compliance with tax and VAT regulations, and act as a strategic business partner to key stakeholders. This is a hands-on role with a strong focus on financial analysis, reporting, and continuous improvement. Key Responsibilities
What We’re Looking For Essential:
Desirable:
Why Join Us? You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects. Key Dates & Additional Info
About the SVP The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background. Join us in making a real difference - your skills could help transform lives. To Apply If you feel you are a suitable candidate and would like to work for St Vincent de Paul Society, please click apply to be redirected to our website to complete your application. We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none - diversity and inclusion are at the heart of who we are. Please note: If you haven’t heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest. |
NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.
The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.
We’re see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
What’s the job?
In this exciting and varied role, you will take the lead in delivering commercial marketing initiatives that add real value to both students’ unions and our supplier partners. Working within the Trading Support team, you’ll be responsible for planning and executing the activity against brand development programmes across key sectors including retail, catering, and licensed trade. These initiatives are designed not only to drive commercial returns, but also to deliver on the values and mission of NUS – putting ethical, sustainable, and student-focused outcomes at the heart of everything we do.
Your role will include negotiating marketing activity with NUS-approved suppliers, ensuring that all initiatives are aligned with agreed budgets and the broader annual trading plan. You’ll be the key point of contact between suppliers and students’ unions, maintaining strong working relationships, identifying mutual opportunities, and ensuring each marketing activity is underpinned by a clear business case and measurable outcomes.
A core part of your responsibilities will be leading on the implementation of the NUS Ethical and Environmental Charter, a flagship programme developed in partnership with SOS-UK. This work will involve collaborating with unions to ensure they are delivering against key ethical commitments, and working with suppliers to align their activity with sustainable and socially responsible practices.
You will also play a pivotal role in shaping the future of our commercial partnerships. You’ll develop marketing plans for new and existing suppliers, and work closely with the Trading Manager and buyers to ensure continued investment in marketing activity that benefits students, unions, and brands alike.
Who you are
To succeed in this role, you’ll need significant experience in a business-to-business (B2B) sales or account management environment, as well as a strong track record of project delivery. You should be confident in negotiating and managing budgets, using data and insight to inform decisions, and pitching marketing ideas to external stakeholders.
We’re looking for someone who is commercially astute but also deeply values-led – someone who understands how ethical and sustainable business can thrive in a student-led environment. Strong interpersonal skills are essential, as you’ll be working with a diverse range of stakeholders from student officers to senior brand managers.
This is a unique opportunity to combine commercial acumen with social impact, contributing to a team that is passionate about empowering students, supporting unions, and driving positive change across the UK’s education sector.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Paid volunteer days
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
- Paid volunteering days- three days per year for full time staff
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Please apply via our online application form, we are unable to accept CVs. If you are unable to complete or application due to accessibility needs please contact us.
Closing date for applications is 21st July 2025.
If you’re successfully shortlisted we’ll see you at an interview on 7th August 2025.
REF-222 317
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking a highly organised administrator to support our Fundraising team.
In this role, you will play a key part in supporting the Harris Federation’s impactful fundraising efforts through vital administrative assistance. Working closely with the Head of Fundraising and Partnerships and other team members, you will help celebrate and acknowledge our donors by crafting thoughtful reports and heartfelt communications. Your contributions will ensure donors feel valued through timely updates, expressions of gratitude and meaningful engagement.
You will also establish and maintain an efficient system to manage our donation records, ensuring that every contribution is acknowledged and appreciated.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Providing administrative support to the Fundraising, Partnerships and Alumni department of the Harris Federation
- Supporting the Head of Fundraising and Partnerships and colleagues with donor reporting, including managing invoices, preparing thank-you communications, providing timely updates and sending reports to funders
- Maintaining an accurate database and systems to manage donation records, ensuring data integrity and confidentiality
- Coordinating and tracking fundraising activities, deadlines and events to support the smooth operation of campaigns
- Assisting with scheduling meetings, managing calendars and organising internal and external communications
- Supporting the preparation of fundraising proposals, presentations and other documentation as required
- Handling incoming enquiries related to fundraising and partnership activity professionally and promptly
- Contributing to the evaluation and continuous improvement of fundraising administration processes
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Qualifications to degree or equivalent
- Intermediate knowledge of MS Office (specifically Outlook, Excel and Word)
- Excellent written and verbal communication and interpersonal skills
- The ability to maintain accuracy to a high standard
- Excellent prioritisation skills and time management
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
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Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
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Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
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Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
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Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
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Support maintenance of integrated systems, including syncing data to Act-On and the website.
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Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
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Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
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Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
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Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
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Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
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Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
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Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
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Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
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Create and write dashboards and reports to support the analysis of our performance.
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Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
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Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
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Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
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Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
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Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
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Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
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Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
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Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
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Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent professional qualification or experience (D)
Experience
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A minimum of 2 years proven, comprehensive experience in an operations role (E)
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Experience of analysing business requirements and turning them into technical solutions (E)
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Experience of providing technical support to a team (E)
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Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
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Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
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Interest in and good understanding of database and systems management and integration (E)
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Ability to take in and interpret information and communicate in a succinct manner (E)
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Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
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High levels of numeracy with strong attention to detail (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office and database software (E)
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Sound knowledge of data protection regulations and GDPR (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.
We are recruiting for a Head of Fundraising Strategy, Performance & Insight to join our team in London; the scope on this job involves….
Job Title: Head of Fundraising Strategy, Performance & Insight
Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £60,066.12 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full-time, Fixed term (12 months)
Hours: 37.5
We are recruiting a Head of Fundraising Strategy, Performance & Insight (maternity cover) on a 12 month contract to lead strategic fundraising development and planning, working with the Director of Fundraising, Communications and Policy to ensure the ambition and interests of the directorate are represented in the new organisational strategy.
This is a role for someone with a deep understanding of different forms of fundraising and the opportunities that exist for a values-driven organisation like Refuge. You will have extensive experience in one or more of Refuge’s key income streams, and an understanding of communications, digital, brand and policy, as well as high financial literacy and experience of complex funding arrangements. You’ll bring strong project management skills, with the ability to lead complex, cross-organisational initiatives from planning through to execution.
This is an exciting time to join the charity - with a new CEO in place, we are developing a new strategy to support our vision for a future where domestic abuse is no longer tolerated. This role is critical to that process, offering fantastic opportunity for an innovative and strategic fundraising leader with a proven track record of using data, insight and market knowledge to shape and deliver successful income strategies, drive performance, and unlock new opportunities for sustainable growth.
Closing date: 9.00am on 22 July 2025
Interview date: 31 July 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.