Social welfare jobs

About Carers Bucks

At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that. 

Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.

Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated. 

Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are:

Kind                We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues. 

Inclusive        We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role. 

Collaborative   We work together – with carers, partners and one another – to listen, learn and improve outcomes. 

Innovative      We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do. 

Reliable          We are informed, trustworthy and confidential. We do what we say we will - every time. 

As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support.  

About the Role

We are seeking an experienced and highly organised Team Leader for our Young Carers and Young Adult Carers team. You will play a key role in shaping and guiding the service, managing a dedicated team and overseeing day to day delivery while working with the Head of Services to deliver our strategy. Essential to the role is ensuring the service is inclusive, responsive and shaped by the voices of the young people we support. This is a hands-on, people-focused role, combining team management, safeguarding oversight, caseload guidance and partnership working. 
 

Key Responsibilities

1. Operational Coordination and Planning

• Coordinate the day-to-day delivery of the Young Carer Service in line with agreed workplans and available resources.
• Support the Head of Services in implementing strategic priorities and translating them into clear team actions.
• Plan and organise delivery schedules, ensuring one to one work, groups, clubs and school sessions are appropriately staffed and resourced.
• Manage delegated budgets and approve individual expenses in line with organisational procedures.
• Contribute to service planning and improvement by sharing insights from young carers, families and frontline delivery.

2. Service Delivery and Quality

• Oversee the daily flow of referrals, assessments and casework, ensuring timely allocation and consistent quality standards. Provide guidance to the team with their individual caseloads. 
• Coordinate and monitor the delivery of group sessions, clubs and school-based activities to ensure they are safe, engaging and age-appropriate.
• Ensure there is adequate staff and volunteer cover to enable the schedule of sessions and activities.
• Maintain up-to-date and accurate information for families, schools and professionals, including content for the website and promotional materials.
• Support effective volunteer participation in groups, events and activities, working with the Volunteer Manager to ensure volunteers are appropriately trained, supervised and valued.

3. People and Team Development

• Provide day-to-day supervision, guidance and coaching to staff, ensuring they are supported, motivated and clear about priorities.
• Support the Head of Services with team meetings, supervision and annual appraisals.
• Ensure all team members are trained and equipped to the required standard, identifying learning needs and coordinating relevant development opportunities.
• Foster a positive, inclusive and supportive working environment, addressing interpersonal issues promptly and constructively. 

4. Safeguarding and Inclusion

• Act as Deputy Designated Safeguarding Lead (DDSL), receiving, responding to and recording safeguarding concerns and escalating to the DSL (Head of Services) in a timely manner.
• Ensure robust safeguarding practices are embedded across all delivery settings, including schools and community venues.
• Champion equality, diversity and inclusion, ensuring activities are accessible, inclusive and representative of Buckinghamshire’s diverse communities.

5. Partnerships and Representation

• Maintain day-to-day relationships with schools, youth organisations, community groups and VCSE partners to coordinate delivery and share information.
• Represent Carers Bucks at local forums, events and school-based meetings as agreed with the Head of Services.
• Promote awareness of young carers and young adult carers and the support available through Carers Bucks, sharing information and good practice with partner organisations.
• Provide feedback from schools, young and young adult carers and community partners to inform service improvement and planning.

6. Performance, Data and Reporting

• Record and monitor service data accurately, ensuring compliance with GDPR and organisational procedures.
• Track team performance against agreed objectives and highlight areas requiring support or improvement.
• Analyse data and feedback to identify trends and contribute to quarterly and annual reports.
• Provide case studies and operational insights to evidence impact and support funding and reporting requirements.

About you

Qualifications and Experience

• Experience of supervising or leading a team.
• Background in youth work, education, social care or the voluntary sector.
• Experience of working directly with young people and/or unpaid carers.
• Experience of partnership working with schools, community organisations or health and social care professionals.
• Experience of handling safeguarding concerns and maintaining appropriate records.
• Experience of report writing, record keeping and using client databases or CRM systems.

Knowledge and Understanding

• Strong understanding of young people’s development.
• Robust knowledge of safeguarding principles for both children and adults.
• Understanding of equality, diversity and inclusion, and how to embed these in practice.
• Awareness of the issues affecting young carers and their support needs.
• Awareness of local services and support available for young people and families in Buckinghamshire.
• Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers. 

Skills and Competencies

• Excellent verbal and written communication skills, adaptable across audiences.
• Strong organisational skills with the ability to prioritise and manage a varied workload.
• Ability to support, motivate and develop a small team through encouragement and shared learning.
• Confident in analysing information and using data to support service improvement. 
• Competent IT user with experience of standard office packages and electronic record systems.

Personal Attributes

• Empathic, approachable and emotionally intelligent, with genuine respect for others.
• Inclusive and open-minded, valuing different perspectives and experiences.
• Self-motivated and proactive, with a positive and flexible approach.
• Calm under pressure, able to use initiative and make sound judgements.
• Team-oriented and collaborative, sharing information and celebrating success with others.
• Commitment to the values and ethos of Carers Bucks.
• Full UK driving licence and access to a vehicle for work across Buckinghamshire.

Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development -  ensuring our services are embedded with partners in the community and strengthening the way we work both with our adult team and with volunteers.

By becoming part of our team, you will:

• Play a key role in shaping our future: You will help shape and guide the Young Carer and Young Adult Carer Service, working with the Head of Services, and based on the needs of young people.
• Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support.
• Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another.
• Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work.
• Enjoy flexibility and balance: We offer flexible working arrangements.

If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.

Employee Benefits Include:

·       25 days annual leave + Bank Holidays (increases with length of service)

·       3x Christmas Closure Days

·       Up to 5 days paid Carers Leave

·       Regular training and development opportunities

Equal Opportunities

We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.

How to apply
Please submit a CV and covering letter via our online portal.  Successful candidates may be invited to a first interview before the closing date.
 

We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal) - we will do our best to accommodate you.

About the role 

Based in the PDT team this role will contribute towards Your Place’s overarching mission to end homelessness one person at a time and meet organisational KPI’s around outcome based contracts.

In response to an increasing proportion of residents who have been referred to us holding refugee status we are seeking to develop our supported accommodation services to meet the particular needs of this group.

This role will be responsible for developing our services to make them more accessible to our resident population who are from a migrant background. This includes:

• Developing our move on offer to residents from a migrant background including the design and delivery of move on training in particular ensuring that they have a realistic understanding of the housing market and to provide the appropriate support to enable them to maintain accommodation in future.

• The development of bespoke accommodation pathways and support to ensure that barriers that migrants face within housing market are overcome.

• To identify and liaise with reputable private sector landlords including on issues such as rent, housing standards and tenure.

• Working with Frontline Services colleagues to improve accessibility and cultural relevance of services to resident from a migrant background that promotes inclusivity and is trauma informed.

• To provide additional support to Housing Service team around Clearing House referrals where appropriate.

This post is funded by London Housing Foundation.

Salary: £32,240-£38,480 annual salary
Contract: Full-time
Hours: 37.5 hours
Location: Canning Town, London

Responsibilities 

• To work with residents/tenants to develop culturally accessible resources to prepare them for a move to appropriate accommodation, including advice and support on move-on accommodation, rent deposit schemes, understanding tenancies, budgeting, accessing utilities and services, and accessing welfare/housing benefits and grants.

• Identify and liaise with landlords, building relationships to secure move on accommodation for residents. Negotiate reasonable rents and deposit/advance payments.

• Receive details of appropriate properties from landlords, view property for suitability and carry out Health & Safety check.

• Ensure that properties meet relevant standards for safe occupancy (Housing Health & Safety Rating Systems, LA Licencing).

• Identify suitable residents; prepare them and their paperwork which includes Housing Benefit, deposits, loan applications, Discretionary Housing Payments. Arranging viewings.

• Develop networks of migrant support which contributes towards this migrant move on pathway. Act as a broker to facilitate access to relevant services.

• Working in conjunction with the Resettlement Officer supporting residents into their own accommodation arranging utilities connections, supporting resident access to furniture/furnishings, moving resident or supporting to move their belongings. Liaison with landlord for access. Managing expectations of both resident and landlord. Identify and apply for grants for move on funds for residents.

• Where residents have additional support or care needs to lead and co-ordinate on finding specialist accommodation.

• Keep up to date and inform team on changes in law, local authority conditions and benefits that affect move on. Respond to changes and implement strategy.

Person specification

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

• Experience of housing support with people with a migrant background.
• Experience of negotiating with private landlords
• Experience of working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A current understanding of safeguarding procedures.

Skills & knowledge

• Good understanding of private rented sector accommodation and good practice in relation to move on accommodation.
• Good understanding of the challenges migrants experience within the housing market, in particular within private rented sector.
• A working knowledge of being able to support clients into supported accommodation and/or other floating support services, with a demonstrable understanding of Housing and other related legislation.
• Multi-lingual in East African languages.

Abilities

• Effective negotiation skills
• Effectively liaise with a range of service providers and agencies in order to establish or improve services for clients.
• Self-motivated and able to work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.
• The ability to motivate people to move towards an appropriate level of independence and inclusion.
• An ability to adopt a person centred approach to supporting vulnerable people including being able to adapt to different cultural backgrounds of individuals.

Personal qualities

• Ability to be mobile and to travel across London to support the work with our residents.

• Able to work flexibly and at weekends if required.

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

We're looking for a organised, proactive and resilient Referral and Operational Development Manager to join our Complex Specialist Services.

£44,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Referral and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.

The working pattern for this role is:Monday - Friday 9am-5pm

What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively

What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health

Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

We are advertising for a Homicide Family Case Workers in the West Midlands Homicide Team.

This post is based within Staffordshire, Shropshire and North West Midlands and may cover the whole of the West Midlands. This role is working 30 hours a week on a permanent contract.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and, eyewitness to murder and manslaughter. The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day.

You Will:

• Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, providing a pivotal role to support clients through the Criminal Justice System.
• Support clients by phone and Zoom as well as meeting families in their own homes or community, therefore you will be required to travel throughout the area.
• Complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.

The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience. Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a dynamic, entrepreneurial individual who has a passion for our mission at Smart Works Newcastle to drive referrals to the service and delivery of our strategic plan.

As Outreach Lead, you will be responsible for looking after and developing our important partnerships with our referrers. You will be the face of Smart Works North East in the local community, which in practice means presenting to partners and potential clients, attending job fairs and events, and identifying opportunities of partnership working to encourage referrals. 

Working in close collaboration with the rest of the Smart Works North East team, you will take a joined up approach to implement the outreach strategy in the north east, and manage our network of over 150 referral partners with the aim of doubling the number of women we support. 

This role would be perfect for someone who loves meeting new people, and able to speak passionately about our service to a range of different audiences. The role would be based at our Smart Works centre in Newcastle, with frequent off-site attendance of events, meetings and presentations across the region. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, helping with networking and key events support. As part of the wider service delivery team, you will also play an active role in ensuring our volunteer-powered service is delivered to the highest possible standard in our centres.

To apply, please submit your CV and cover letter (see job pack for details of questions) via our portal by 12 noon on Monday 1st December.

Job Title: Programme & Project Manager - Transformation

Reports to: Managing Director - Transformation

Employment Type: Full-time

Grade: Manager - Senior

Salary: £60,000 to £67,000 per annum

Contract: 18 - month fixed term contract with possibility of becoming permanent

Location: Hybrid - London, EC1Y and remote split

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. 

Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty.  BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities to target social issues at a national scale.

The opportunity:

We are looking for an enthusiastic individual with proven programme and project management experience to support delivery of a series of organisational change projects that are central to equipping BSC to deliver our mission in the future.

Our organisational development has three main pillars: - Embedding a new strategy and effective decision-making around its implementation - A programme to transform our digital and data capabilities - Embedding new organisational values and a re-energised common approach to people management and development

This is a varied role that requires a logical and thoughtful approach to multiple work streams with rigour and purpose in a timely and professional manner. We celebrate innovation and this role would suit someone who is excited by making systems work well, suggesting recommendations for adaptation and improvement, and who is comfortable with working across multiple teams, stakeholders and deadlines.

We are committed to every team member’s learning and development which makes this role well suited to someone who is keen and curious to learn new things and develop new skills.

What you will do:

Effective project management of key elements of the “Essentials” data and digital transformation programme:

o Support the Managing Director – Transformation in the standing up and continuous operation of a Minimum Viable Governance framework, ensuring adherence to the protocols you establish.

o Drive Iterative Planning & Adjustment: Maintain and continuously update the integrated programme plan, rapidly facilitating adjustments in project direction and scope as learnings emerge from Workstream Leads and the investment team.

o Act as the dedicated PMO Execution Lead for the entire Essentials Programme, providing centralised control, reporting, and rigour across all five Workstreams.

o Supporting the Managing Director – Transformation and the leads of all the programme workstreams in co-ordinating activities and keeping the whole programme on track

o Establishing and operating systems to track the realisation of benefits from the programme

o Ensuring that key choices and decisions are escalated to the right forums at the right time

o Establish effective technology and systems to support programme management

Effective project management of strategy implementation:

oSupporting the Managing Director – Strategy operationalising key aspects of our 2026-30 strategy

oEstablishing and embedding systems within teams to track and the progress of priority projects and cross-BSC initiatives aligned to our new strategy

oEstablishing and operating a quarterly process for reviewing progress against goals for priority projects to support effective prioritisation and allocation of resources in line with organisational priorities  

oWorking with the Strategy MD to ensure effective communication around strategy implementation, progress and decision making across the senior team

Effective management of people initiatives:

o Supporting the Managing Director – People and Talent in the roll-out of a revised “BSC Way” of people management and new BSC values – helping co-ordinate and sequence activities

o Supporting the People and Talent team in implementing effective tracking and management systems for reporting on progress

o Supporting the Senior Management Team EDI Champion in leading the Equity, Diversity and Inclusion Steering Group to drive our EDI work and report on its progress

Integration Management & Investment Alignment:

o Serve as the central liaison and integration manager Investment Team projects

o Enforce Transformation Standards: Proactively ensure the cross-company project delivery aligns with the Essential Programme strategy to maintain programme coherence.

What you will bring:

Qualifications & Experience

Essential:

• Experience operating within a rapidly maturing PMO environment, specifically acting   as the execution support function for a senior transformation leader.

• Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace

• Experience of supporting change management processes and projects

• Demonstrable commitment to improving people’s lives in the UK.

• Demonstrable experience of strong stakeholder management and interpersonal skills

• Experience and confidence using technology (and AI tools) to enable effective project delivery.

• Confident and competent use of Microsoft Office

Desirable:

• Experience of working within the financial services, charity or social enterprise sector

• Experience of technology-enabled change programmes and/or HR/people development programmes

• Experience of broader software platforms, for example Salesforce CRM and project management tools

Skills, Abilities and Attributes

• Excellent project management, time management and organisation skills

• Operational Rigour & Governance Execution: Proven ability to implement and enforce project controls (risk, issues, decisions, reporting) defined by senior leadership, ensuring compliance across workstreams.

• Data-Driven - Exceptional skill in collecting, synthesising, and visually representing project data (progress, risk, benefits) to support effective leadership team decision-making.

• Influence without Authority: Superior skill in managing senior stakeholders, including the five Workstream Leads and the Investment Project Manager, to ensure adherence to standards and timely delivery of inputs

• A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally

• Enthusiastic, proactive and curious to learn new things and develop new skills

• High levels of accuracy and attention to detail

• Strong research and analytical skills

• Good at finding innovative solutions to problems

• Excellent judgement, discretion and utmost integrity

• Excellent written and oral communication skills

• Prioritises effectively and takes ownership of tasks

• Flexible & thrives in a dynamic and varied role

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Candidates need to have the existing right to work in the UK

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

How to apply:

Closing Date:  11.59pm on Sunday 7th December 2025

Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

NB we screen for answers generated by Gen AI. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

Interviews

• Round 1 interviews will be held w/c 15 December 2025

• Round 2 interviews will be held w/c 5 January 2026

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Domestic Abuse Officer

Location: Waltham Forest/London

Salary: £30,000 per annum

Full Time

1-year fixed term contract with option to renew pending funding

Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models.  We envision a world where young women’s socio-economic background does not impact educational and career outcomes.

We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.

As a Domestic Abuse Officer, your responsibilities will be:

· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.

· To ensure that women are enabled to access their rights and are informed about their options.

· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.

· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.

· To facilitate or co-facilitate the support groups

· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.

Required Skills and Experience:

· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.

· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.

· Experience of identifying and responding to the risks to and needs of survivors of domestic

violence

· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.

· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse

· Experience of multi-agency partnership working

· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.

· Experience in running support groups in the community

· Ability to work with interpreters and volunteers.

· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.

· Effective communication skills.

· Experience of managing basic administrative systems.

· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.

· Good working knowledge of IT system and databases.

· Ability to run groups virtually on Zoom/Teams etc

Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.

Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.

This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not

necessarily exclude you from this post but under the Act, we must have details. An Enhanced

Disclosure will be sought in the event of a successful application for this post and therefore

you will be required to give details of spent and unspent convictions disclosed above. YLC

operates under the Revised Code of Practice for Disclosure and Barring Service.

Senior Adviser

Job Title - Senior Adviser

Contract - Permanent

Hours - 28 hours per week

Salary - £36,800 per annum (£46,000 FTE)

Location - Coram Campus, London WC1 (with flexibility for hybrid working)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

CoramBAAF is the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the role

The Senior Adviser post is a new role to increase capacity within our small and friendly Advice and Information Team. The Senior Adviser will be responsible for delivering high quality, evidence-based, advice and information by email and phone to Coram BAAF members. Our enquirers are primarily social workers at all levels including senior managers, along with associated professionals in health, legal and other areas of children’s social care.

The role will also support our Outbound Permanence Service which provides specialist advice and resources for local authorities across the UK seeking to place a looked after child with relatives overseas, and also offers training and consultancy. The post holder will, once familiar, have the opportunity to participate in Outbound training delivery.

We envisage this as a 4 day per week role, but are open to considering additional flexibility within the constraints of our core service hours (see full job description).

This role may suit you if you have considerable experience in childcare social work, in one or more of adoption, kinship, or foster care, together with experience in advising fellow professionals. You will have a clear understanding of the key principles involved in providing accurate, evidence-based advice and information.

You may have experience of working for a similar national helpline or advice, though this is not essential. You should have good knowledge of relevant regulations, guidance, minimum standards, and published good practice, along with the ability to research and translate complex information into accurate, clear, evidence-based, and practical advice.

Although we have an extensive database and internal Consultants to draw upon, the ability to present this information as a concise, logical summary tailored to each individual query is essential.

If you are looking for an opportunity to influence practice, advise and support fellow professionals, consolidate your current knowledge, research, and continually learn, including areas of practice currently unfamiliar to you, please see the job description and person specification for full details.

Please note that you must have the right to work in the UK.

Closing Date: Monday 1st December 2025 at 8am – we reserve the right to close this job early if we have sufficient applications, so early application is advised.

Interview Date: Tuesday 9th December 2025 - Please note that interviews will take place in-person and will include a written test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Women & Families VAWG Specialist Service 

The Claudia Jones Organisation (CJ0) is seeking a Service Manager for our Women and Families, VAWG Specialist Service to ensure the best outcomes for the women and families we support. 

CJO’s Women and Families VAWG Service aims to provide a cohesive family and specialist support for vulnerable women and families of Caribbean/African heritage experiencing violence and present with complex layering of issues. We assist women and families through 1-1 advocacy, counselling, and therapeutic group support to increase wellbeing, reduce risk and increase safety.  The service provides social and learning opportunities for women and families alongside meeting their immediate needs.

Job:Women & Families VAWG Specialist Service Manager

Location:London     Salary:£40,000 per year, pro rata    Part Time/3 days weekly   Contract:  5 years

The Role

To manage and develop the delivery of the CJO VAWG service for African heritage women and families escaping violence and its impact through advocacy and therapeutic services.  You will be responsible for managing your team of domestic violence workers whilst working synergistically with our clinical lead and social work support to achieve the best outcomes for the women and families who access our service.

As a member of the senior management team, you will have a strategic focus and lead on safeguarding to protect women and their children. You will have both an internal and external focus of influence with local and national stakeholders including statutory services and funders to ensure a co-ordinated community response and service for African heritage women and families.

About You

As a strong communicator, you will bring your understanding and know how to support and navigate the criminal justice systems in relation to VAWG.  Able to work independently and prioritise a busy workload.  An effective communicator who is innovative with experience of managing, growing, and developing your team.  Excellent team player willing to get involved and support service users and staff, no matter the task or activity.

Key Objectives Within the Overall Purpose of the Post:   

The management of CJOs VAWG women and family’s specialist service ensuring it meets the needs of African Heritage women and families, is contract compliant with the service specification and the charity’s policies and procedures.

1. To lead and effectively manage the finance in line with the grant and annual budget.
2. Lead on and participate in national, local discussions, consultation, research, monitoring and evaluation, needs assessment, collaboration, networks, to sustain and grow the women and family specialist service and any other activity relevant to deliver the service.
3. Represent the service and organisation at both internal and external meetings and within multi-agency partnerships.
4. Lead on and facilitate monitoring and evaluation activities, which supports the voices of service user and their data, to inform legislation, policy, and practice, identifying synergies across the organisation’s work as well as opportunities to produce and share learning.
5. Facilitate a range of training for; professionals, service users, staff, volunteers, external audience to improve practice and service delivery.
6. Communications - directly produce, facilitate publicity and marketing material for the service, appropriately using social media e-leaflets, paper booklets etc to increase knowledge, awareness, skills, and the impact of VAWG on the lives of women and families.
7. Ensure written language is to good quality standard including emails and all other record keeping and documentation required of CJOs work.
8. Ensure that the service is delivered within safeguarding practice and safe standards as per our quality mark.

Monitoring & Evaluation

• Contribute towards and/or write comprehensive reports that may include data, narratives, and case studies as required by funders, commissioners, CJO and others.
• Oversee the management of the Oasis database undertaking quarterly audits and monthly monitoring of data collection for performance management of the service.
• Dip sample and audit case files as held on Oasis, ensuring staff are recording information and delivering services in line with Imkaan and other quality standards.
• Oversee the consistent use of the ‘Safe Lives’ risk assessment tool, alongside other developed risk mitigation templates.
• Ensure staff appropriately represent women and advocate on their behalf when dealing with outside agencies such as the Housing department, Police, DSS, Solicitors, Social Services, Health Professionals, and all other relevant agencies.
• Document monitoring ensure that it is provided in the agreed and acceptable formats for  the VAWG women and Families Specialist Service  using standard templates.

Management of Service Finance

• Work closely with the finance team to oversee the income and expenditure of the service in line with all policies and procedures of the organisation, contract, policies and procedures relevant to CJOs funded work.  
• Ensure that small grants woman receive are appropriate working closely with finance, social work students and support worker(s) or volunteer.
• Take full ownership of strategic fundraising for the service, identifying funding sources and making direct applications, alongside the Director and fundraising team.  

Wellbeing

• Ensure the service is delivered within CJOs Community based approach to Wellbeing and that a therapeutic approach is embedded in your practice.
• Attend regular clinical supervision
• Ensure that your staff team attend regular clinical supervision.
• Lead and manage the Thinking Space facilitator and bi-weekly debriefs alongside working synergistically with CJOs Clinical Lead.

Operational

• Along with your team, to always work in the best interest of CJO and to avoid any action that may bring CJO and or its activities into disrepute.
• To undertake any other duty commensurate with the position of Service Lead and as required by your line manager.
• To engage in one’s own performance management through training and development as required.
• As a member of the senior management team work to promote CJO’s purpose, values, and our influence through evidence-based solutions to improving the lives of vulnerable women and their family experiencing VAWG/trauma and to act-up/step in the absence of members of the senior management team or staff.
• Regularly supervise, appraise, and support the development of staff and volunteers addressing challenges and implement necessary support measures to improve performance with staff, external contractors, and agencies.
• Participate in regular supervision, induction, training, and team meetings.

• Develop appropriate partnerships, collaborations, and communications to enable our family support and gender-based violence services to be seen as a leader in its field.
• To be the lead registered officer for CJSM and Safeguarding Lead 
• On occasions to work on a Saturday where time in lieu will be given.

We're looking for a kind, confident and compassionate Support Worker to join our Mental health Services in Slough.

£26,208.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies.

The working pattern is as is at follows:
Day support worker
Early shift 07:00 - 15:00
Late shift 13:30 - 21:30

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support individuals to manage their prescribed medication

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team but is able to work independently
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Flexible
? Takes the initiative to support colleagues if needed

What you'll bring:

Essential:

- NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Practical understanding of mental health conditions and how they impact the life of those affected by them
- Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
- Demonstrable ability to build positive professional relationships
- Experience of working as part of a team
- Good command of MS Office, ability to use computer and learn new systems

Desirable:
- Experience working in mental health
- Experience working in supported living schemes
- Experience dealing with challenging behaviours

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Join Our Team as a Fostering Practice Manager – Wales Fostering Service

We're offering an exciting opportunity to become a Fostering Practice Manager within our dedicated Wales Fostering Team. Reporting directly to the Operations Manager, you will lead a team of skilled and passionate Supervising Social Workers, ensuring they deliver exceptional supervision, support, and training to foster parents and their families. Your leadership will help foster parents provide trauma-informed care that transforms the lives of children and young people.

In this pivotal role, you will:

• Lead and inspire your team to meet evolving service demands through high-quality supervision and adherence to fostering regulations in Wales.
• Support recruitment and retention of foster carers, contributing to strategic development and service improvement.
• Collaborate with external partners, including local authorities, health and education professionals, and child welfare organisations, to ensure holistic care for children and families.

We're looking for a driven individual with substantial supervisory experience in social care, ready to take the next step in their career. Whether you're an experienced Team Manager, Deputy Manager, or a seasoned leader seeking a fresh challenge, this role offers a platform to share your expertise and make a lasting impact.

You'll be part of a supportive and knowledgeable team, with access to coaching, mentoring, and leadership development from the Operations Manager, Assistant Head of Business, and wider service colleagues.

What We're Looking For:

• A relevant professional qualification and current registration.
• Minimum 3 years post-qualification experience, with strong knowledge of fostering regulations in Wales.
• Experience in recruitment strategy development or collaboration with Recruitment/Marketing Officers.
• Confidence using social media platforms to promote fostering and enhance visibility across Wales.
• Proven ability to lead organisational change, manage performance, and drive service excellence.
• Strong communication skills, especially in complex or challenging situations.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.

About the Programme
The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of its Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber.

Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.

Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.

We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.

About the Role

As Programme Lead, you’ll have overall responsibility for the successful delivery of this ambitious and collaborative pilot. You’ll lead a multi-partner consortium, oversee a £2.1m budget, and ensure that up to 640 charities receive high-quality, equitable support.

You’ll manage delivery, governance, performance, and learning, while championing a test-and-learn approach that generates insights for the Foundation, the National Lottery Community Fund, and the wider sector. You’ll also lead a small team and play an active role in the Foundation’s leadership group.

This is a strategic and hands-on role for someone who thrives in complexity, values collaboration, and is passionate about strengthening small and local charities.

The Benefits

• Salary of £56,501 per annum (FTE)
• There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
• A further list of benefits can be found here on the Lloyds Bank Foundation website. 

About You
You are an experienced programme leader with a strong track record of delivering complex, multi-stakeholder initiatives in the charity, social or funding sectors. You bring a deep understanding of the voluntary sector, particularly the needs of small and community-led organisations.

You are confident managing partnerships, budgets, and governance structures, and skilled at translating strategy into delivery.

You are a collaborative leader who can inspire and support a team, while championing equity, learning, and continuous improvement.

To be considered for this role, you will need:

• Proven experience leading complex programmes or partnerships with accountability for delivery, budget, risk, and reporting.
• A strong commitment to equity, diversity, and inclusion in programme design and delivery.
• Experience managing multi-stakeholder partnerships and collaborative delivery models.
• A solid understanding of how to support and develop small and community-led organisations.
• Excellent people leadership and stakeholder engagement skills.
• Confidence in representing programmes externally and influencing funders or decision-makers.

Experience with test-and-learn approaches, diagnostic tools, or equity-led programme design would be an advantage.

We are hoping for an immediate start for the position or as soon as possible thereafter.

So, if you’re looking to make a meaningful impact as a Programme lead, please apply via the button shown. 

• The deadline for applications is Sunday 7th December at 23:30
• Interviews with shortlisted candidates will be held online on Friday 19th December.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Hertfordshire.

£13.85 an hour on a zero-hour contract.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support.

• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Building supportive, trusting relationships with customers
• Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Proactively manage risk and safety both in and outside of their physical living environment
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
• Report any observations relating to customers welfare

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.

About you:

• Is customer-focused - wants to provide a great service to our customers whilst respecting professional boundaries
• Approachable
• Can work well on own and also works well as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or
  obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible to ensure a job is done well and supports the customers needs
• Open to feedback and personal development

What you'll bring:

• Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage but is not necessary

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website