Social welfare jobs
This is an embedded post, and you will be employed by Stoll and working in a specialist NHS team based at St. Pancras Hospital
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
Provide holistic welfare support to Veterans, enabling them to sustain independent living.
Risk Assessment and Planning
• Deliver high-quality support services to Veterans, families, and dependents through advice and support.
• Work in accordance with person-centred support plans; review regularly and coordinate with other agencies.
• Enable community integration and tenancy sustainment.
• Act as key worker where required, conducting holistic risk, support, and needs assessments.
• Manage own caseload with significant travel and lone working within the M25 area.
Financial Wellbeing
• Ensure clients have access to appropriate benefits advice to sustain independent living.
• Advocate for clients unable to do so themselves; liaise with statutory and voluntary agencies.
• Assist clients with financial management, welfare/housing benefits, grant claims, and debt support.
Mental and Physical Health
• Access support from mental health, drug/alcohol, counselling, and ex-services agencies.
Employment & Training
• Identify opportunities for leisure, education, training, and purposeful activities.
• Support clients in job searching, training, and placements.
Health and Wellbeing
• Build links with family, friends, and community.
• Promote healthy lifestyles and access to medical services.
• Develop independent living skills (cooking, cleaning, budgeting).
• Arrange and escort clients to activities as per support plans.
• Encourage participation in community initiatives and associations.
Housing and Homelessness
• For resettlement: conduct assessments, pre-tenancy work, and liaise with support services.
• For tenancy issues: work with housing providers to resolve management issues, address anti-social behaviour, and manage rent arrears.
• Assist with home upkeep and reporting repairs.
Teamwork and Collaboration
• Contribute positively as an embedded team member.
• Engage in induction, supervision, training, appraisal, and meetings.
• Liaise with housing, health, and social care professionals.
• Represent Stoll professionally and support London Veterans Drop-In.
Financial Control
• Work within budgets and maintain accurate financial records.
Record Keeping and Compliance
• Maintain accurate client and service records; ensure confidentiality.
• Understand legal frameworks and safeguarding requirements.
• Respond positively to feedback and complaints.
Health & Safety
• Comply with health and safety policies; report accidents and near misses.
Equality and Diversity
• Deliver services in line with equality and diversity principles.
Other Duties
• Undertake additional tasks as required by line manager.
Person Specification
Experience
• Working with vulnerable adults and older people in welfare settings (housing,
homelessness, substance misuse, mental health, disability).
• Knowledge of issues facing the ex-service community.
• Conducting needs and risk assessments.
• Person-centred support planning.
• Lone working with varied support needs.
• Collaborating with voluntary/statutory agencies.
Knowledge
• Causes and cycle of homelessness.
• Housing options and welfare benefits.
• Safeguarding vulnerable adults.
• Relevant housing and welfare legislation.
Core Competencies
• Client Focus: Passion for supporting Veterans; excellent service delivery.
• Communication: Clear, concise, adaptable.
• Teamwork: Collaborative, supportive.
• Equality & Diversity: Respectful, inclusive.
• Quality of Work: Accurate, professional, well-planned.
• Health & Safety: Awareness of lone working and safeguarding.
Frontline Competencies
• Focus on independence and holistic support.
• Ability to motivate and inspire clients.
• Positive approach to challenging behaviour.
• Effective communication with all clients.
• Consistent application of boundaries and safeguarding
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
Emotional and Mental Health Wellbeing Worker – Cheshire East
Location: Cheshire East
Salary: £27,000 - £29,500 Pro Rata
Hours: 25 hours (over 4 days)
Job Type: Part time
Contract Type: Permanent
Join Pure Insight and make a real difference to young care leavers’ lives.
At Pure Insight, we’re passionate about supporting young people leaving children’s homes and foster care (care leavers) aged 16–28. We help them develop the skills, connections, and sense of belonging they need to thrive as independent adults.
As we continue to grow across Greater Manchester and Cheshire, we are excited to recruit a part-time Emotional and Mental Health Wellbeing Worker to support our Cheshire East team.
About the Role
In this role, you will:
- Support young people aged 18–25 to understand and manage the emotional and mental health impacts of trauma.
- Deliver one-to-one and group interventions focusing on emotional safety, self-regulation, and resilience building.
- Develop individual emotional wellbeing plans and provide practical support to access health services.
- Provide trauma-informed training to upskill staff and volunteers within Pure Insight and wider social care services.
- Advocate for young people, liaising with other professionals and agencies to meet their mental health needs.
- Manage referrals into our Fast Track Trauma Counselling service.
- Create social spaces, including blog and social media contributions, to promote peer connection and mental health awareness.
- Safeguard and protect the wellbeing of the young people you support, following Pure Insight’s safeguarding policies.
What We’re Looking For
We are seeking someone who:
- Is experienced in working with young people affected by trauma or adverse childhood experiences.
- Has a trauma-informed approach to care and support.
- Can confidently deliver emotional wellbeing support both one-to-one and in groups.
- Can build trusting relationships with young people and professionals.
- Is organised and able to manage their own caseload.
- Understands the challenges facing young people in or leaving care.
- Is committed to safeguarding and promoting the welfare of vulnerable young people.
What We Offer
- A friendly, supportive and fun working environment
- Flexible working options
- Extensive learning and professional development opportunities
- Employee Assistance Programme
- Generous annual leave entitlement:
- 24 days plus bank holidays (pro rata)
- Increases to 26 days after 2 years, and 27 days after 5 years
- Additional day off for your birthday
REF-225 299
We are looking for a Trusts and Foundations Manager to build an ambitious portfolio of funders by securing predominantly six to seven figure multi-year funding for an incredible social welfare charity.
This can be a home based role or can offer London hybrid working. They also offer a 9-day fortnight option (full time hours compressed across 9 days across a fortnight.
The Charity
A collaborative social welfare charity driven by the goal to improve peoples living standards across the nation. You would be joining a fantastic organisation, known for its encouraging and supportive working culture, offering competitive benefits that include
- 28 days annual leave a year, plus bank holidays
- A generous pension scheme (the charity will contribute up to 10%)
- A salary sacrifice pension scheme
- Enhanced leave provisions and benefits, including to support parents, soon-to-be parents or colleagues who have other caring responsibilities.
As well as much more!
The Role
Working closely with the Head of High Value Relationships and line managing an excellent Senior Officer who manages a strong pipeline of lower level trust donors to secure the team target of £700k
Build an ambitious portfolio of funders by securing predominantly six to seven figure multi-year funding from trusts and foundations.
Oversee and personally undertake detailed prospect research, ensuring pipelines continue to build with new funders.
Ensure existing funders are stewarded, retained, and grown through first class cultivation plans and excellent account management.
The Candidate
Demonstrable experience of successfully securing a programme of six figure+ gifts from trusts & foundations.
Demonstrable experience of personally writing compelling proposals that have led to significant gifts.
Experience of personally managing productive relationships with existing major funders (at the six figure+ level).
Ideally previous line management experience.
IMPORTANT NOTE
Please note this role is closing on 1st December with interviews booked in to take place virtually on Thursday, 4 December and second round interviews in-person at the office in West Kensington on Wednesday, 10 December.
The charity are committed to safeguarding and follows Safer Recruitment practices to ensure they are safeguarding those they work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. The role also requires a basic DBS certificate.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:
- sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff.
- ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do.
- champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
- Significant experience of leading and managing a staff team.
- Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
- Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
- Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities
- Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
- Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
- Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
- Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
- Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
- Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
- Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.
What We Offer:
- You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
- An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
- We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
- We provide a 4% pension contribution
- Free Employee Assistance programme 24/7 with access to counselling
- We offer regular team meals and socials - generally during work hours and they are optional.
- We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: December 5th 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.
*Please note that applicants with less experience may be considered for a communications officer role.
The client requests no contact from agencies or media sales.
The Vacancy
Job Title: CEO YMCA Newcastle
Location: Newcastle
Salary: TBC
Weekly Hours: TBC
Reference: YMC1157145
About YMCA Newcastle
YMCA Newcastle is part of the global YMCA Movement — one of the world’s oldest and largest youth organisations — and has been empowering young people in the city for over 170 years. As an independent local charity, we deliver a diverse range of youth and community services across Newcastle, including youth work, housing and social enterprise. Our housing portfolio includes supported accommodation and outreach programmes, alongside private rented flats, managed in partnership with a local managing agent,.
Our mission is simple but powerful: to empower young people and strengthen communities so that everyone can belong, contribute and thrive.
The Role
We are seeking a visionary, compassionate and inspirational Chief Executive Officer to lead YMCA Newcastle into its next chapter. Reporting directly to the Board of Directors, the CEO will provide strategic and operational leadership, ensuring that our organisation continues to deliver high-quality, impactful services while remaining financially sustainable.
Key responsibilities include:
Leading the strategic development and operational delivery of YMCA Newcastle’s youth, housing and community services.
Managing supported housing provision.
Acting as the Ofsted Responsible Officer and ensuring full compliance with regulatory standards.
Overseeing financial management, budgeting, reporting and income generation.
Building strong partnerships with funders, local authorities, and community stakeholders.
Promoting, developing and expanding youth work provision across Newcastle – and, in time, Gateshead.
Leading and developing a multidisciplinary team, fostering a culture of inclusion, safeguarding and continuous improvement.
Managing commercial interests, including a block of 22 flats in partnership with a managing agent.
About You
You’ll be a dynamic, values-driven leader with at least five years’ senior management experience in a complex or multidisciplinary organisation. You will combine strategic vision with hands-on operational understanding and have a track record of managing services for young people and/or housing provision. Financial acumen, excellent interpersonal skills, and a commitment to equality, diversity and inclusion are essential.
Why Join Us?
Lead a historic and impactful charity with a bold vision for the future.
Work alongside a dedicated team and supportive Board committed to positive social change.
Enjoy flexible working arrangements and a collaborative, values-based culture.
Make a lasting difference to the lives of vulnerable young people across Newcastle.
YMCA Newcastle is an equal-opportunity employer and welcomes applications from all backgrounds.
Our mission is to provide opportunities, resources, and support so that our community and its young people can belong, contribute, and thrive.


The client requests no contact from agencies or media sales.
Job Title: Project Manager – Investment
Department: Investment
Grade: Manager - Core
Employment Type: Full-time
Salary: £48,000 - £53,000
Contract: Permanent
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities.
The opportunity:
We are looking for an enthusiastic individual with proven project management experience who is keen to develop their experience in the social investment sector as part of a mission-driven Investment Group.
The role is key in supporting the delivery of our investment activity, including the project management of our annual investment performance cycle, investment governance and enabling the effective delivering of our investments from start to finish with our property, venture and lending teams.
This is a varied role that requires a logical and thoughtful approach to ensure the management of multiple work streams with rigour, purpose and pace in a professional manner. We celebrate innovation and this role would suit someone who is client-centric and excited by making systems work well, proactively suggesting recommendations for adaption and improvement.
We are deeply committed to learning and development, offering a unique environment to accelerate your growth through on-the-job experience, tailored in-house and external training, and observing our investment committee. This role may be suitable for someone who wants to move into and learn about social impact investing in a supportive organisation.
What you will do:
Effective project management of core investment requirements throughout the end-to-end investment lifecycle, optimising the use of technology, including:
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Developing our project management systems and tools for the annual calendar of investment activities and the lifecycle of all investments that can be used by all team members. This will be developed and delivered in collaboration with stakeholders across BSC to manage the expected increased volume of portfolio tasks and checks.
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Working with the Director – Portfolio to project manage the effective updating of the pipeline with our property, lending and venture teams.
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Optimising technology, ensure key portfolio requirements are met across all investments such as checklists and follow-up actions.
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Optimising technology, ensure effective project management of amendments to portfolio investments.
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Project manage key change processes across priority areas of impact investing practice and process development.
Effective delivery of investment governance:
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Project manage the effective delivery of the Investment and Performance Committee and executive review meetings of investments including the meeting agenda, member attendance and action log.
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Supervise the Investment Project Officer to deliver Committee packs to a high quality.
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Working with Director – Portfolio, ensure we maintain an up-to-date status of key investments including the pipeline and underperformance watchlists.
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Project manage the annual investment performance cycle working with key stakeholders across BSC, including financial performance meetings in December and impact and systems change meetings in June.
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Project manage the Portfolio Progress Meetings with our fund managers with admin support from the Investment Project Officer, including finalising minutes, lessons learned and actions in a timely manner.
Provide support across the investment group as required for ad hoc projects that support the effective working of the team, working closely with senior stakeholders and other colleagues within and outside the investment group.
What you will bring:
Qualifications & Experience
Essential:
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Demonstrable commitment to improving people’s lives in the UK.
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Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace and using technology as a key enabler.
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Experience of supporting change management processes and projects
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Demonstrable experience of strong stakeholder management and interpersonal skills
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Experience using technology and AI to enable effective project delivery.
Desirable:
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Experience of working within the financial services, charity or social enterprise sector
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Experience of broader software platforms for example Salesforce CRM and project management tools.
Skills, Abilities and Attributes
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Excellent project management, time management and organisation skills
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A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally
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Confident and competent use of Microsoft Office
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Enthusiastic and proactive
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High levels of accuracy and attention to detail
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Strong research and analytical skills
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Good at finding innovative solutions to problems
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Good judgement, discretion and utmost integrity
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Keen and curious to learn new things and develop new skills especially the use of technology and AI
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Excellent written and oral communication skills
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Prioritises effectively and takes ownership of tasks
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Thrives in a varied role
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Flexible
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: Candidates need to have the existing right to work in the UK
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
How to apply:
Closing Date: 11.59pm, Sunday 07 December 2025
Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
NB we screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
Interviews
Round 1 interviews will be held w/c 15 December 2025
Round 2 interviews will be held w/c 05 January 2026
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Are you passionate about supporting families with the guidance and support their need to live within the community and thrive as a family? We are recruiting for a Therapeutic Worker to join our specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting.
The Role
Your role in our therapeutic community will be key. You’ll manage a caseload, assess the people who use our service and manage their care plans. It will mean developing and applying a range of therapeutic approaches to meet their individual needs, whether that’s employment, education, health, or their ability to interact socially. You’ll be the one who sees that everything is coordinated from the moment they’re referred to us to the time that they leave.
As a Therapeutic Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families and communities to be confident about recovery.
You will support the day to day running of the therapeutic community, ensuring service user needs are met and the best possible care is provided in an environment that promotes a culture of recovery in line with a recovery orientated system of care and the Quality Principles. Managing a service user case load, providing end-to-end care co-ordination from admission to discharge planning ensuring care plans meet the needs of both service users and stakeholders. Whilst also being confident to deliver therapeutic groups, activities, and specialised interventions in accordance with the TC manual and the needs of the service.
Previous experience is desirable, however not essential. Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.
This is a full-time role, working an average of 37.5 hours per week. You will be expected to work a 6-week rolling rota which includes evening and weekend working.
The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes.
Click here and you can do a full virtual tour of the building and service here
About You
You will need:
- An understanding of the complex issues presented by individuals within drug and alcohol recovery.
- Experience of working with families, and individuals in the substance use sector or related field.
- The ability to be innovative and be flexible in order to meet the needs of the service.
- Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
- Knowledge of adult and child protection and safeguarding essential as you will be working with vulnerable families in a residential setting.
If you feel you are the right person with the necessary experience and passion, please apply.
Your Rewards
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata).
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system.
- Opportunity to complete the Care Certificate, a robust induction to roles in health and social care developed by Skills for Care and Health Education England.
- Access to a 24/7 Employee Assistance programme including telephone and online access.
About Us
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities, and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.
This opportunity is at our unique, specialist family service, one of very few in the UK.. A place where parents addicted to drugs or alcohol come with their children to change their lives and determine their futures.
Other organisations may call this role or similar; Therapeutic Community Worker, Substance Misuse Practitioner, Substance Misuse Worker or Recovery Worker.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Substance Misuse Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Substance Misuse Worker
Location: Catford, Lewisham (Approximately 11 minute walk from Bellingham Station - Thameslink and Southeastern rail services) - The service works across two properties which are located in close proximity to each other. This service has step free access.
Salary: £29,000 (Full Time Equivalent)
Shift Pattern: 22.5 hours per week, Monday to Friday 3 days a week which can be discussed directly with the hiring manager at interview
About the role
We’re looking for a Substance Misuse Worker with experience in mental health and substance use to join our Catford team. Based in a 24 hour residential service, you’ll support adults with severe and enduring mental health needs through rehabilitation and recovery focused support, using your specialist knowledge to help residents and the team overcome personal challenges.
You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will be a specialist in comorbidity, supporting the team to achieve positive outcomes for our residents. Some of your duties will include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
- Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
- Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
- Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
About you
We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. Qualifications are desirable if paired with practical experience which is relevant to this role. We look at individual characteristics with the ability to engage with various people who may not want to receive the support, able to build trusting professional relationships, and able to demonstrate resilience, solve challenges, and be proactive. If this sounds like you, take a look at the further criteria:
- Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
- Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
- Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
- A commitment to promoting recovery, harm reduction, and active involvement in care planning
- Ability to apply relapse prevention models to promote sustained recovery and harm reduction
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We are recruiting for a Temporary Part time Internal Communications & Engagement Officer for a social welfare charity The role involves content development , gathering, editing and proofing and the publication of content onto various platforms,
Hybrid working 1 day in the office as a this is a 3 day role
The Role
Edit and proof content submissions.
Repurpose content for other channels ie news round ups, posters, digital screens/screensavers.
Coordinate the publication of content into channels publications and platforms
The Candidate
Understanding and experience of diverse audiences and channels (ideally from an Internal Comms environment).
Written English and verbal comms skills, including experience in tailoring messaging for different audiences/channels.
Organisational and prioritisation skills experience coordinating multiple channels.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Looking for a new challenge? Citizens Advice in West Sussex (North, South, East) is an independent local charity providing vital advice and support to residents across West Sussex county on issues such as debt, benefits, housing, energy, and immigration. We’re proud to deliver trusted, high-quality advice that helps people find a way forward, and we’re looking for a passionate Service Manager to help us continue that mission.
The Welfare Benefits Team Leader will lead a team of advice caseworkers, volunteers and support staff to deliver high-quality welfare benefits advice services which empower clients, tackles financial hardship and promotes equity.
They will manage their own complex caseload while ensuring the team meets contractual targets and contributes to the charity’s wider mission — including partnership work, research, campaigns and systems change.
The postholder will provide leadership, quality assurance, and performance oversight, fostering a collaborative, inclusive, and values-driven culture.
DBS required for this role.
What We Offer:
- Holidays: 26 days per year
- Employee Assistance Scheme: Access to confidential support services
- Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period
- Commitment to learning and development: access to training platforms and professional development
- Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work
Apply Today!
If you’re passionate about helping others, read through the Job Description and Personal Specification on our website via the apply button and tell us through the application form, how you are suited to this role. We look forward to hearing from you!
Refugee Welcome Officer
Canterbury
£24,752 pa pro rata plus excellent benefits (FTE £30,940)
28 hours per week
Fixed-term contract for three years
The Refugee Welcome Officer is an exciting and unique role, supporting groups across the county who engage with the Social Justice Network to take part in the Afghan Welcome Project. You will assist with group formation, volunteer recruitment, training and provide ongoing mentoring to ensure their success.
As Refugee Welcome Officer you will work closely with the groups, local authorities, the Home Office, the Ministry of Housing, Communities and Local Government and other key stakeholders to source suitable housing, matching families to accommodation whilst ensuring compliance.
You will build and maintain effective relationships with local agencies, councils, community groups and other sponsors to facilitate resettlement and share best practices, as well as taking the lead for coordinating recruitment and training and support for volunteers. You will also maintain DBS checks, training records and provide ongoing supervision and guidance.
In addition, you will assist with grant applications, fundraising initiatives, marketing and awareness-raising through social media, newsletters, events and community presentations.
You will have a strong passion for supporting resettled families and enabling local communities to be welcoming and inclusive. You will have experience working with volunteers, community groups or charitable organisations, and preferably experience supporting vulnerable individuals or families, including refugees or asylum seekers.
Knowledge of housing processes, private tenancies, and local support services is important, as are excellent interpersonal, written and verbal communication skills. You should be confident influencing, negotiating and problem-solving in complex situations.
Experience of delivering training and supporting volunteer development, a full, clean UK driving licence and access to a vehicle and a willingness to travel within Kent, London and the Southeast is essential.
The Canterbury Diocesan Board of Finance employs this role on behalf of the Social Justice Network (SJN), a UK-based charity that works to promote social justice, inclusion, and support for vulnerable communities. One of SJN’s key initiatives is the Afghan Welcome Project, which supports the resettlement of Afghan families across Kent, London, and the Southeast of England. The project works in partnership with government bodies, local authorities, charitable organisations, and community groups to ensure refugee families are safely housed, supported, and integrated into their local communities.
The aim of the Social Justice Network is to bring people together. Issues of low income, debt, lack of skills, poor mental health, forced displacement and isolation are complex and closely interlinking, trapping communities and individuals in a web of poverty. Our vision is to see all churches, in every community, coming together to tackle these issues through action, prayer and giving.
Our Kent Refugee Programmes are dedicated to supporting individuals and families rebuilding their lives after forced displacement. We offer a range of services including Welcome Hubs, Arts and Wellbeing activities, ESOL classes, employment support, and casework. Our approach centres on fostering long-term, meaningful connections with local communities, helping restore a sense of stability, dignity, and belonging.
We aim to deliver work through innovative partnerships with other charities, voluntary organisations, and local authorities. We aim to improve access to resources, make local work more effective, and create a framework for others to respond to the social challenges in Kent.
Closing date: 27th November 2025, 11.59pm
Interviews 10th December, Canterbury
Policy, Public Affairs and Research Manager
AdviceUK
Home-based with regular travel and meetings in London
Permanent
Full time (35 hours per week), with part time options considered (28 hours minimum over 3 or 4 days) and flexible working hours
£40,000 - £45,000 per annum depending on experience (pro rata for part time)
Benefits including 23 days of annual leave, increasing by a day each year (to a maximum of 5 additional days), home working allowance, 6% pension contribution plan, two days volunteering days per year, season ticket and bicycle loan scheme
Charity People are delighted to be supporting AdviceUK, a small charity which improves the lives of people in need of advice through support to its members, to recruit a Policy, Public Affairs and Research Manager.
AdviceUK makes a big impact. Its stakeholder, policy and advocacy work is across devolved nations as well as the UK. They support members, so it is easier for them to help their clients, and by directly influencing policy-makers, decision-makers and funders. There are currently 700 AdviceUK members and 2.8m people were offered free advice by members on a diverse range of issues including debt, housing, benefits and immigration problems in 2024.
This is an exciting time to join AdviceUK's growing team as they deliver a new strategy. The organisation has recently made a significant investment in capacity, new support services and innovation to deliver the support and advice that members, the wider advice sector and their communities need.
The Policy, Public Affairs and Research Manager will manage our policy, public affairs and research activities; ensuring AdviceUK has a strong voice and our messages are heard at a national and regional level across England, Scotland and Wales to secure policy change to benefit organisations delivering advice and the communities they serve. This role will do this by developing policy solutions informed by a strong evidence base and rooted in member experience, leading effective political and stakeholder engagement which will influence change, and working collaboratively with AdviceUK colleagues to grow our understanding of what members want, what is important to them and how AdviceUK responds.
Key responsibilities
* Policy Development: Collaborate with stakeholders to create authoritative policy positions, produce evidence-based policy materials, provide policy input for communications, and represent at policy meetings.
* Public Affairs: Implement a proactive public affairs strategy, build relationships with government and other stakeholders, champion evidence-based advocacy, communicate public affairs work, and maintain an overview of political trends.
* Research and Insight: Develop the evidence base for policy and campaigns, carry out research to identify trends and opportunities, collaborate with sector organisations, and work with colleagues to deliver effective communication plans.
* Data and Evidence: Oversee data analysis and reporting to support decision-making, ensure accurate data entry/reporting, and support the achievement of KPIs.
* Management: Effectively manage and support team members, ensuring strong performance and professional development, while promoting values and behaviours.
The Policy, Public Affairs and Research Manager will have at least 2 years' experience of delivering impactful policy and public affairs activities in a similar role, and experience and/or an understanding of the social welfare advice sector, the issues faced by advice providers and the communities they serve. You will have excellent knowledge of local and national government structures. The successful candidate will have experience of delivering proactive stakeholder management in a complex and diverse sector, and experience of designing and delivering creative, impactful public affairs strategies. You will have experience of commissioning or delivering research and insight products, including research reports and commissioned surveys to support objectives. You will have experience of working in partnership and/or coalition to achieve shared policy objectives, and experience of managing and motivating staff.
You will have the ability to apply knowledge to new challenges/situations and devise solutions. You will have the ability to build strong working relationships with peers, managers, members, partners and suppliers, with strong analytical, decision-making and organisational skills. You will have strong communication skills including using online forums, communities and events as an engagement tool. You will be able to use online reporting tools and CRMs and embrace new technologies and ways of working. You will feel comfortable and confident working in a growing and evolving organisation.
You will have experience working across Policy, Public Affairs and Research.
This role is home-based with optional London office attendance. You will need to attend meetings/events/receptions in Westminster regularly and there will be some travel across the UK. There may be out of hours work for which TOIL is granted.
How to apply
The application process is CV and Supporting Statement. For more information and for the full Job Pack, please apply via the link below. The closing date is 9am on Tuesday 2 December. Interviews will take place on Tuesday 9th December in person in London. Travel expenses for interviews will be reimbursed.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background Information
Spitfire Advice & Support Services (Birmingham) Limited is not-for-profit organisation that offers help, information and support to clients from the most excluded communities. We are currently funded to deliver our services in Castle Vale Ward and all the Sutton Coldfield post codes. Other funding we have enables the delivery of a number of projects that support our client’s including our Money Advice and Financial inclusion programmes.
Our Money Advice Caseworkers’ support clients who are affected by welfare reforms and have complex welfare benefits and debt issues. The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.
Essential Qualifications:
a)Educated to degree or equivalent level or have demonstrable work experience in the delivery of debt and benefit advice.
b)Hold either an IMA (Institute of Money Advisers) qualification or have recent GGDA (Giving Good Debt Advice) training.
Job Purpose
The key purpose of the role is to deliver a first-class specialist debt and money advice service to clients in need of support. ensuring income maximisation for all clients through the take up of appropriate welfare benefits.
We use a digital case managment system which enables hybrid working to function smoothly.
Case Workers Core Duties (extracte from the full Job Description for the role)
a) The delivery to AQS standard of the core Money Advice Service. This may be via telephone, MS Teams, email or face to face
b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.
c) Taking client instructions; this may include but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.
d) Ensuring income maximisation through the take up of appropriate welfare benefits.
e) Working to targets to ensure that we meet all our contractual obligations.
f) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice
g) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.
h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.
i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.
j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.
k) Ensuring that all confidential information is managed in line with the company’s Confidentiality Policy and GDPR Policy.
To relieve poverty, empower individuals, improve financial resilience, and break down barriers for the people who reach out to us.
The client requests no contact from agencies or media sales.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
Closing date: Midnight on 03 December 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 16 December 2025
Our vision A society in which the Armed Forces, veterans and their families can thrive.
