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Top job
Closing in 7 days
Cardiff and Vale Citizens Advice, Barry (On-site)
£25,599 to £28,621
Posted 4 days ago
Top job
Better Society Capital, London (Hybrid)
£34,350 - £38,000 per year
The Data Officer will play an important role helping ensure that our investment data is accurate & ready to support decision-making.
Posted 1 day ago
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Third Age Trust, Multiple Locations (Hybrid)
£30,000 - £35,000 per year
The Operations Officer will support the efficient running of the Trust's operations, working with the Head of Operations and wider team.
Posted 2 days ago
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Mind in Croydon, Croydon (On-site)
£29,239.6 per year
We are looking for a Croydon Health and Wellbeing Space Advice Worker to join our busy team in Central Croydon.
Posted 1 day ago Apply Now
Top job
Closing in 6 days
Child Poverty Action Group, London (On-site)
£50,449 - £55,759 per year
Exciting role leading our committed policy team leading the fight to end child poverty in the UK.
Posted 2 days ago
Social Interest Group, Multiple Locations (On-site)
£33,200 per year +Benefits +Pension
Support in leading our new Independent Approved Premises based in the heart of London. A service which supports re-integration out of prison
Posted 3 days ago
Mind Tower Hamlets Newham and Redbridge (MindTHNR), E3 4DA (On-site)
£27,693 per year
Posted 1 day ago
Social Interest Group, London (On-site)
£41,600
We're expanding our Criminal Justice Services, with a new service opening which is based in Bermondsey.
Posted 3 days ago
Social Interest Group, Multiple Locations (On-site)
£50,000 (full time equivalent) per year +Benefits +Pension
Join our Approved Independent Premises as the lead psychologist, providing psychological services to residents and staff!
Posted 1 week ago
Closing in 7 days
BrightPIP, Moulsecoomb (Hybrid)
£32,000 – £36,000 FTE (pro rata £16,000–£18,000 for 0.5 FTE)
Posted 3 days ago Apply Now
Social Interest Group, London (On-site)
£30,400 per year
We’re looking for an Activities Coordinator to support residents recently released from prison as they reintegrate into the community
Posted 3 days ago
Rainbow Trust Children's Charity, Multiple Locations (Hybrid)
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Posted 2 days ago
Charity Fundraising Ltd, Remote
£35,000 - £40,000 per year
Charity Consultant - Trusts, Statutory, Fundraising Strategy and Impact Evaluation for a wide range of fantastic causes across the UK
Posted 4 days ago Apply Now
Page 3 of 27
Barry, Vale of Glamorgan (On-site)
£25,599 to £28,621
Full-time
Permanent
Job description

Generalist Adviser

Department:

Advice Services

Reports to:

Team Leader

Working hours:

37 hours per week

About us

Citizens Advice Cardiff & Vale is an independent charity and member of the Local Citizens Advice network. We help people resolve their legal, money and other problems by providing free, independent, impartial and confidential advice on a range of issues. We are funded to provide services to people in the local area as well as across England and Wales.

Role overview

You will be part of one of our generalist adviser teams, delivering advice on welfare benefits, debt, housing, employment, immigration, discrimination, family, and social welfare issues. Our teams are diverse, with a range of experiences, and work together in our Barry office, delivering advice to clients via face-to-face appointments, telephone, email and webchat. Face-to-face appointments also take place in our Cardiff office and at our community locations.

For more information, please read our job description.

During your training you will work 9am to 5pm. Because our telephone lines are open to clients between 8am and 7pm, once you have completed your training, you will work your weekly hours on a shift pattern of either 8am to 4pm, 9am to 5pm or 11am to 7pm. We will give you plenty of notice of your shift. On occasion, you will also be required to work from home on Saturdays from 9am to 1pm, for which you can claim TOIL.

We welcome applications in the Welsh language.

Equity, Diversity & Inclusion (EDI)

Our ambition is to work together to promote a more inclusive environment that attracts everybody with the right skills and experience and signals our commitment to celebrating and promoting diversity.

We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note that we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.

Disability Confident

We are a Disability Confident employer. Disability Confident is a government initiative to encourage employers to recruit and retain disabled people and those with health conditions. It is voluntary and has been developed by employers and disabled people’s representatives. Being a Disability Confident employer means that we commit to:

  • All of the actions to be a Disability Confident employer
  • Offering at least one activity to get the right people for our organisation
  • At least one activity to keep and develop our people
  • Successfully completing the Disability Confident self-assessment

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Interview date:

Wednesday 21 and Friday 23 January 2026

Start date:

Monday, 23 February 2026

Application resources
Posted by
Cardiff and Vale Citizens Advice View profile Organisation type Registered Charity
Posted on: 05 January 2026
Closing date: 16 January 2026 at 17:00
Tags: Advice / Information, Advocacy

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