Social welfare jobs

We have an opportunity for a dedicated Case Officer to join our Lincolnshire and Nottinghamshire casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Lincolnshire and Nottinghamshire on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Lincolnshire and Nottinghamshire area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: week commencing 23rd March

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for a dedicated Case Officer to join our Bristol, Somerset and Wiltshire casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Bristol, Somerset and Wiltshire on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Bristol, Somerset and Wiltshire area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for two dedicated Case Officers to join our South East casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across the South East on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the South East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for two dedicated Case Officers to join our Cambridgeshire and Norfolk casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Cambridgeshire and Norfolk on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Cambridgeshire and Norfolk area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.  

A valid UK Driving Licence and access to a vehicle as required is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: week commencing 23rd March 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.

Finally, our OpenARMs programme will be launching workshops for our refugee and asylum seeker communities.

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.

We offer a wide range of employee benefits including:
• Excellent annual leave entitlement0
• Pension scheme
• Employee Assistance Programme
• Death in Service benefit
• Flexible working
• Opportunities for training and professional development

Community Builder (Community Development) – Edinburgh

Salary: Up to £33,995 per annum   

Location: Remote in Edinburgh with travel within the UK. See the “Please Note” section below for further details.

Contract Type: 12-month fixed term 

The vacancy   

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.  

Please see below for more information on what just might be your future role.  

About The Role  

As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. 

You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.  

About You  

You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change.  You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.    

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.

Please see the job description for more details.  

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 22nd March 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Victim Support are looking for an Independent Sexual Violence Advisor (ISVA) to join our West Cumberland team. The role will be based in our Workington office with regular travel across West Cumberland.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is home based in West Cumberland with regular travel to meet clients & colleagues as well as attending meetings & court hearings.

As an Independent Sexual Violence Advisor (ISVA) you will be: -

• providing a high quality, pro-active service to victims of sexual violence and abuse (including children and young people), supporting those at highest risk and need.
• working within a multi-agency framework consisting of the Bridgeway SARC and other local partnership responses to sexual violence.
• working with survivors and other agencies to monitor the care pathway, including risk assessment, helping clients access their rights and supporting with any other services they require.

You will need: -

More than anything the right attitude and a willingness to learn are key to becoming an ISVA. Experience of working with victims of sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting would be an advantage although we would be keen to hear from you if you can demonstrate how your skills and experience can be applied to this role.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing sexual violence. An approved and accredited ISVA qualification is preferable for this post although candidates with the right approach and a willingness work towards ISVA accreditation will also be considered.

To be successful in this role you should have good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Survivors in Transition has supported survivors of sexual violence and abuse for over a decade. We provide specialist recovery services across the East of England, working alongside statutory and voluntary partners to ensure survivors receive safe, compassionate and effective support.

We are looking for a Sexual Violence Caseworker / Practitioner to join our Navigation and Engagement Service.

This role sits at the front door of our service, supporting adult survivors of sexual violence and historic child sexual abuse as they take their first steps towards recovery.

You will carry out trauma-informed assessments, provide short-term advocacy and case coordination, and support survivors to access counselling and therapeutic services safely.

Salary: £28,000 – £30,000 depending on experience
Pension: Workplace pension scheme
Annual leave: 25 days annual leave plus bank holidays
Location: Office based Ipswich, Suffolk, with hybrid working
Wellbeing support: Access to clinical supervision and reflective practice
Learning and development: Training and professional development opportunities

About the role

In this role you will:

• Provide a compassionate first response to individuals accessing our service
• Carry out screening, risk assessment and triage
• Support survivors to access appropriate services including counselling and therapy
• Provide short-term advocacy and case coordination while survivors await specialist support
• Liaise with partners, including mental health services, police and social care
• Maintain accurate records and contribute to service monitoring and improvement
• Participate in clinical supervision and reflective practice

This role plays a key part in ensuring survivors receive joined up, survivor-centred care.

Who we’re looking for

We are looking for someone who is compassionate, organised and confident supporting people affected by trauma or abuse.

You may have experience in roles such as:

• Sexual violence practitioner
• ISVA / IDVA
• Domestic abuse support worker
• Caseworker or support worker
• Safeguarding practitioner
• Mental health support worker
• Criminal justice or social care practitioner

We particularly welcome applicants with transferable experience from health, social care, safeguarding, domestic abuse services or criminal justice roles.

Experience within sexual violence services or the Violence Against Women and Girls (VAWG) sector is desirable but not essential.

Support and development

Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support.

You will receive:

• Regular clinical supervision
• Supportive line management
• Opportunities for training and professional development
• Hybrid working arrangements
• A collaborative and supportive team environment

Why join Survivors in Transition?

• Be part of a specialist service supporting survivors of sexual violence
• Work within a trauma-informed organisation that values staff wellbeing
• Help survivors access life-changing recovery services
• Contribute to a growing service making a real difference across the region

Safeguarding

This role is subject to an enhanced DBS check.

Survivors in Transition is committed to safeguarding and promoting the welfare of survivors.

Equality, Diversity and Inclusion

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Support Mentor

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Friday (Including one Saturday each month) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We're hiring a Support Mentor to join our women's service based in West London. In this role, you will support residents whom reside within our refuge accommodation which includes women and children surviving domestic abuse many of whom are living with trauma. We are looking for someone who really cares about the rights of women and their children to join our service in West London. 

As a Support Mentor, you will support in providing a much needed safe space and support for women, for them to feel empowered in their healing journey and feel secure in their independence, strengths, and skills. You will work alongside various stakeholders and partners and engage with our residents through various key working activities to identify the needs, goals and skills, then provide pathways, support, and appropriate interventions to support with successful outcomes. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. 

Some Key Responsibilities Include:

• Support women and children who may be facing challenges with surviving domestic abuse many of whom are living with trauma.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to achieve their desired goals/outcomes in various ways
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Keep support plans updated on our online portals as appropriate
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.

About You

We are seeking a compassionate and dedicated Support Mentor to join our team based in West London who understands the needs of our residents including particularly around multiple and complex needs, including safety, emotional support, healing from trauma, independence and access to resources to achieve their goals. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. 

You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. Our Refuge works to support women with complex and enduring needs and women who experience domestic abuse to reclaim their power and find their voice. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves and will work as part of a team to deliver exceptional support to women and children at a particularly challenging time in their lives. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Experience working with, or a good understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Night Concierge

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Concierge

Location: This role is based across two locations around 30 minutes from each other in Royal Borough of Kensington and Chelsea (RBKC)

Salary: £23,700 (Full Time Equivalent)

Shift Pattern: 33 hours per week, Monday to Sunday, shifts are overnight on a rolling rota ranging between 21:00-09:00, working on average 3 days a week which may mean weekly hours vary slightly. You will be required to work weekends and bank holidays as part of a rota, in line with the needs of the service.

About the Role

We’re looking for a calm, reliable and friendly Night Concierge  to join our team based in RBKC (Royal Borough Kensington and Chelsea) to support our residents who have multiple needs including with daily living, mental health, substance and alcohol use, homelessness, and/or offending backgrounds. You’ll help create a safe, welcoming and well run environment overnight, offering reassurance and practical support to residents when they need it most. This role is key to ensuring our services remain secure and responsive throughout the night. You’ll carry out regular safety checks, monitor access, respond to emergencies, and provide helpful handovers to the day team. You’ll also support residents with any queries, maintain clear records, and help keep the environment clean and safe. 

Key Responsibilities Include:

• Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
• Maintaining professionalism and kindness with visitors, attending to calls, managing deliveries and ensuring great communication with the team
• Providing clear morning handovers with key updates on residents, AINMs, incidents, or safeguarding concerns
• Remain alert and monitor CCTV throughout the shift
• Working with the wider team to make sure any urgent issues are picked up and followed through
• Adapting to service needs to support risk assessments, safeguarding checks, and service standards
• Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
• Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
• Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively

About You

We’re looking for someone who understands the importance of compassion, routine, and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:

• Ability to work independently and taking responsibility for the night service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - learn and navigate new systems including case management, Microsoft, ATS, and other types of organisational software.
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Job description

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alongside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.

Some Key Responsibilities Include:

• Supporting residents with daily tasks who may be facing challenges with complex needs such as mental health, substance use, and offending backgrounds.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Holding a caseload, conducting key work sessions which are personable to their needs
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
• Encourage residents to take part in activities and events such as movie nights, cooking evenings, and games nights
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Carry out general housing management support

About You

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Marketing & Communications Assistant

Royal Engineers Association – The Sapper Charity

Chatham / Hybrid | £29,000–£32,000 | 6‑month fixed term (potential to extend)

1. About the Royal Engineers Association – The Sapper Charity

The Royal Engineers Association (REA) – The Sapper Charity provides lifelong support to serving personnel, veterans, and families of the Corps of Royal Engineers. We deliver welfare support, education grants and community connection, ensuring no member of the Sapper family is left behind.

2. Job Purpose

To support the delivery of the REA’s communication activities across digital, print, and events. The postholder will help create content, improve engagement, and ensure consistent and effective communication with beneficiaries, supporters, branches and partners.

3. Key Responsibilities

A. Digital Communications

- Create, schedule and publish engaging social media content

- Monitor engagement and respond to enquiries

- Support updates to the REA website

- Assist with producing email newsletters

B. Content Creation & Storytelling

- Gather stories, interviews and case studies

- Draft content that highlights impact

- Source/edit images and short videos

- Ensure brand consistency

C. Campaign & Event Support

- Assist with planning and promoting events

- Provide administrative and event support

- Help deliver targeted communication campaigns

D. Administration & Reporting

- Maintain records and content schedules

- Track analytics (email, social media, web)

- Support procurement of marketing materials

4. Person Specification

Essential

- Excellent writing, editing and communication skills

- Good understanding of digital platforms

- Ability to manage multiple priorities

- Strong attention to detail

- Collaborative and willing to learn

Desirable

- Experience in charity, marketing, communications or Armed Forces settings

- Familiarity with Canva/Adobe Creative Suite

- Basic analytics knowledge

- Interest or connection to the Armed Forces community

5. Values & Behaviour Expectations

- Uphold REA values of service, integrity and community

- Be professional, respectful and supportive

- Work inclusively with colleagues and volunteers

6. Safeguarding

The REA is committed to safeguarding vulnerable adults, young people and children. All staff must act in accordance with safeguarding policies. A DBS check may be required.

7. Equal Opportunities

The REA is an equal opportunities employer. We welcome applicants from all backgrounds and communities, including those under‑represented in the charity and Armed Forces sectors.

8. Armed Forces Covenant

As a signatory of the Armed Forces Covenant, we actively welcome applications from veterans, reservists, service leavers, military families and those with lived experience of service life.

9. Terms & Conditions

- Contract: 6‑month fixed term (potential to extend)

- Hours: Full‑time (37.5 hours)

- Location: Chatham HQ / hybrid

- Salary: £29,000–£32,000

- Reports to: Marketing & Communications Director

Carers Together Foundation is an organisation dedicated to improving Carers’ quality f life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

 We are seeking an experienced Carers Financial Wellbeing Officer to provide a range of information and support services to carers. The postholder will identify and support carers who are currently, or are at risk of, experiencing poverty or financial exclusion. The postholder will also provide specialist money management advice and support based on carers needs.

 To succeed in this role, applicants must have:

 · An understanding of the issues facing financially excluded people and the ability to work proactively to help resolve their financial situation.

· Experience of dealing with sensitive issues and of providing information and support to vulnerable people.

· Knowledge and experience of working in a health or social care setting.

 This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park in Redcar and the postholder must be able to travel between the two sites, and to other locations in the community including the homes of clients.