Social welfare jobs
Mind in Croydon is seeking a motivated, empathetic and person-centred Mental Health Personal Independence Co-ordinator (MHPIC) to support adults experiencing mental health challenges to live independently and access the resources and services they need within their local communities. The MHPIC will work as part of a multi-disciplinary team (MDT) within the Integrated Neighbourhood Team (INT) framework. You will provide one-to-one support to individuals, helping them develop Personal Recovery Plans and Action Plans using Open Dialogue approaches, navigate local services, and build confidence and autonomy. The role involves community-based support, home visits, and liaison with carers, families, and a range of health, council, and voluntary sector professionals. You will act as a named keyworker, supporting individuals over a defined period to achieve their recovery goals and improve their mental health and wellbeing.
If you are committed to recovery-focused, person-centred care and want to make a tangible difference in the lives of people in Croydon, we would welcome your application.
Salary: £30,117 per annum
Terms: Fixed term until 31st July 2027 (with potential to extend)
Hours Full time, 36 hours a week (including occasional evening and weekend work as required)
Reports to: Mental Health Personal Independence Co-ordinator Manager
Based at: Mind in Croydon Fairfield House
10 Altyre Road, East Croydon, CR0 5LA
Flexible working with regular presence across our premises and community sites across the borough of Croydon.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 page , outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.
Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.
We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.
About the role
Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.
The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.
This is a full-time role with a salary of £31-35,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.
Responsibilities
Training and General Administration
· Producing and printing publicity and training materials
· Maintaining databases, content management systems, websites, social media and other tools
· Dealing with enquiries, including those made via the PBC mailbox and telephone line
· Organising the location and timetabling of training programmes
· Liaising with trainers and others to facilitate training
· Attending training programmes and assessments where necessary
· Keeping attendance records
· Monitoring development of the training content and facilitating discussions between stakeholders/authors
Volunteer coordination
· Arranging volunteer placements with advice agencies
· Designing and implementing rotas for volunteering
· Managing PBC’s online volunteer portal and volunteer activity logs
· Monitoring attendance and feedback
· Reacting to problems arising from attendance and other issues
· Dealing with volunteer enquiries
· Liaising with advice agencies on volunteers’ performance
· Dealing with enquiries from advice agencies
Monitoring and Evaluation
· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools
· Collating and analysing data
· Coordinating monitoring and evaluation reporting
· Designing and implementing monitoring and feedback tools
· Reviewing and revising monitoring and evaluation processes
Partnership management
· Working with the Director to:
o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders
o Identify and source partnership opportunities
o Explore new ways of working with partners
Competencies
Essential
· Administrative experience in the legal, educational or voluntary sectors
· Excellent organisational and interpersonal skills
· Strong written and oral communication skills
· Attention to detail
· IT skills
· Ability to work well independently and as part of a team
· Very good internal and external stakeholder management skills
· Problem solving
· Ability to identify areas for improvement in processes and policies
· Ability to be flexible and assist with different aspects of the project as necessary
· Use of initiative
Desirable
· Legal background
· Knowledge of or experience in the free legal advice sector
· Knowledge of or experience in the training/HE sector
· Experience of working with volunteers
· Knowledge of digital training and communications tools
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do. The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Real Difference as a General Adviser at Citizens Advice Doncaster
Are you passionate about helping people navigate life’s challenges and create positive change in your community?
Join Citizens Advice Doncaster as a General Adviser and play a vital role in empowering local residents with trusted, practical advice when they need it most.
This is more than a job, it’s an opportunity to change lives every day. You’ll work across our welcoming offices and dynamic community outreach locations, supporting people to overcome financial, social and practical difficulties with confidence and dignity.
If you thrive in a fast‑paced, people‑centred environment, care deeply about fairness and equality, and enjoy finding solutions, this could be the perfect role for you.
What You’ll Be Doing
As a General Adviser, you will deliver high‑quality, impartial advice through face‑to‑face appointments, telephone, email and web chat, supporting clients at every stage of their journey.
You will:
- Help clients understand their rights and options across a wide range of issues, including benefits, debt, housing, employment and consumer matters
- Deliver Financial Capability and Income Maximisation advice, helping clients improve financial resilience
- Guide clients through the benefits system and application processes, ensuring no one misses out on support they’re entitled to
- Carry out detailed client assessments to identify priorities and agree practical next steps
- Actively empower people to take control of their situation — and advocate on their behalf where needed
- Negotiate, draft letters, calculate entitlements and liaise with third parties to achieve the best outcomes
- Deliver outreach services across Doncaster, reaching communities who need us most
- Maintain accurate, high‑quality case records in line with Advice Quality Standards
- Work collaboratively with colleagues, partners and stakeholders to deliver a seamless client experience
Research & Campaigns – Turning Individual Stories into Systemic Change
You’ll also contribute to our research and campaigns work, helping ensure local and national decision‑makers hear the real experiences of our clients by:
- Supplying anonymised client data and insights
- Supporting reports and statistical returns
- Highlighting emerging local and national issues
- Helping us reach the widest possible range of people across Doncaster
What We’re Looking For
We’re looking for someone who is:
- Experienced in providing high‑quality advice and client support
- Confident explaining complex information clearly and compassionately
- An excellent communicator, with strong verbal, written, negotiation and representation skills
- Organised, resilient and able to manage a demanding caseload while meeting targets
- Comfortable using IT systems, databases and spreadsheets
- A strong team player who values collaboration and shared success
- Passionate about the aims, values and equality principles of Citizens Advice
- Adaptable, proactive and motivated in a changing environment
- Knowledgeable about welfare rights and benefits (or keen to deepen your expertise)
Why Join Citizens Advice Doncaster?
- Make a visible, meaningful impact in your local community
- Work for a trusted organisation with strong values and purpose
- Be part of a supportive, experienced and mission‑driven team
- Enjoy varied work across offices and outreach locations
- Build valuable skills in advice, advocacy and community engagement
Please note: In accordance with Citizens Advice national policy, the successful candidate will be subject to a DBS check.
We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets
£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
- All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our website for the full job description.
About Spear York
In York, Spear is partnering with York Vineyard Church, which is part of the Vineyard network of churches.
The mission of York Vineyard church is to further the gospel of Jesus Christ, build up the faith of Christian believers, share in the training of workers, promote Christian education, advance the Kingdom of God and bring relief to the poor, the needy, the sick and elderly.
“Since hearing about the Spear Programme we have seen how well the coaching focusses on mindset, as well as skills, with the aim to support young people to thrive in the workplace, looking beyond just an initial job offer”.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life. We do this through the Spear Programme.
Key Information:
- Salary: £24,000 FTE
- Part-time, Permanent - Tuesday to Thursday
- 28 days annual leave pro rata, including bank holidays
- Closing date: Wednesday 6th May (we interview on a rolling basis and may close the role early if we find the right candidate)
- Assessment day: Wednesday 13th May
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
We deliver the Spear Programme in partnership with York Vineyard Church. We'd love you to take a moment to read their statement of beliefs and do get in touch if you'd like to chat or have any questions.
Person Specification
- An active Christian, able to personally represent the values of Spear and York Vineyard Church, and a commitment to grow and learn spiritually and as a Christian leader.
- A confidence in group facilitation, and a desire to learn and understand coaching techniques.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- An ambitious and self-motivated individual with the ability to exercise initiative, prioritise workload and work well under pressure.
- Excellent communication and interpersonal skills.
- High emotional intelligence, and a sense of humour and fun!
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a well-established national social welfare charity to recruit a Major Donor Executive. This is a fantastic opportunity to join a high-performing fundraising team and play a key role in developing and growing income from high-net-worth individuals.
This is an excellent opportunity for a developing fundraiser to step into a role with real scope to grow and shape a high-value programme. You’ll be supported by an experienced team, have exposure to senior stakeholders, and play a key role in delivering meaningful impact.
Key details:
Location: London (hybrid – minimum 2 days per week in the office)
Salary: £38,399 per annum
Contract: Permanent, full-time (35 hours per week)
Closing date: 5 May 2026
Interviews: 11 May 2026
About the role:
- Support delivery of major donor income targets through effective prospect research, pipeline development and donor engagement
- Build and manage relationships with high-net-worth individuals, delivering tailored cultivation and stewardship plans
- Write compelling proposals, applications and impact reports to secure and grow high-value support
- Work collaboratively across teams while maintaining accurate CRM records and contributing to wider donor strategy and planning
About you:
You will be a confident communicator with strong relationship-building skills and a genuine interest in high-value fundraising.
You may already have experience in major donor fundraising, or bring transferable experience from fundraising, relationship management or a commercial environment.
Key skills and experience include:
- Strong written skills, with the ability to tailor messaging for different audiences
- Confident engaging with senior stakeholders and high-net-worth individuals
- Highly organised with strong attention to detail and the ability to manage multiple priorities
- Proactive and self-motivated, with experience using a CRM system (ideally Salesforce) and a genuine interest in social welfare
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
At Community Connections Lewisham we are passionate about helping Lewisham residents (aged 18+) improve their health and wellbeing through discovering what exists in their own community, and becoming more able to access it. We aim to tackle the problems of social isolation and loneliness by using a person-centred approach. This means we recognise that each person we support has their own unique story, with their own particular challenges, needs, and personal goals.
Partnership Coordinators are the face of the Community Connections Lewisham team. They provide valuable support to both clients and professionals by running the phoneline, giving guidance and advice on a wide range of topics by referring or signposting to relevant services that are available in the community. They play a crucial role in the triaging, coordination and effective administration of the entire Community Connections project and acting as a front door service to the rest of the voluntary sector.
The client requests no contact from agencies or media sales.
Location(s)
This position is open to candidates currently based in Scotland, in line with the role’s operational requirements. The role is home-based with in person attendance to our ‘All Staff Days’ in London (5 per year), team meetings (roughly 6 meetings per year) and occasional travel to other meetings and Westminster as required. Where possible, these are combined with an overnight stay.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Job Title: Policy and External Affairs Manager (Scotland)
Employment Type: Part-time
Reporting to: Head of Policy, Programmes and Media
Pay scale: £40,000 - £42,500 Full time equivalent (Actual salary £32,000-34,000)
Interview: In person interviews will take place on Friday 22nd May at our London office
Working hours: 28 hours per week (4 days/0.8) within normal operating hours. Flexible working arrangements will be considered. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups.
CHARITY OVERVIEW
Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.
We are both a membership body and charity. We support our 700+ members (109 of which are located in Scotland) to provide advice to around 2 million people every year. We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.
JOB PURPOSE
To set up and manage our policy and public affairs activities in Scotland ensuring AdviceUK has a strong voice, so we can secure policy change to benefit organisations delivering advice and the communities they serve. The post holder will be responsible for establishing AdviceUK’s first policy and influencing strategy for Scotland, including through developing policy solutions informed by strong evidence and rooted in member experience, and leading effective political and stakeholder engagement which will influence change. They will work closely with colleagues across the UK to join up policy, influencing and communications work.
KEY TASKS AND RESPONSIBILITIES
1.Strategy
1.1 Develop AdviceUK’s first policy and influencing strategy for Scotland, through consultation with members and stakeholders and analysis of the landscape and opportunities in Scottish policy making.
1.2 Put plans in place to roll out a specific programme of proactive and reactive policy work to further AdviceUK’s strategic aims in Scotland and represent the voices of Scottish members.
1.3 Devise measures to monitor the impact of our policy and influencing work in Scotland and report back to staff, trustees, members and stakeholders about the difference we are making.
2.Policy development
2.1 Collaborate with AdviceUK members, partners, sector stakeholders and
beneficiaries to develop clear, concise and authoritative policy positions on key issues.
2.2 Produce high-quality, well-argued policy materials based on data and evidence, including reports, select committee responses, evidence statements, briefings and responses to Scottish Government consultations.
2.3 Provide policy input for media statements, press releases and social media posts relating to Scotland, which are managed by the Press Officer and Digital Marketing Officer.
2.4 Develop an expert knowledge of policy issues affecting Advice UK members, keep up to date on the political and legislative environment and identify opportunities to use these to further Advice UK’s strategic objectives.
2.5 Represent AdviceUK at policy and/or sector meetings and events.
3. Public affairs
3.1 Roll out a programme of public affairs work including Scottish parliamentary engagement to promote AdviceUK’s strategic priorities.
3.2 Build and maintain effective relationships with stakeholders across the Scottish Government and parliament, local and decision makers, non-governmental bodies and other relevant stakeholders.
3.3 Champion an evidence based approach to all Advice UK’s advocacy and external relations work, drawing on research and member insight to inform our campaign messages.
3.4 Ensure regular opportunities for Advice UK members in Scotland to feed into our public affairs and advocacy work, and regular communications on our impact, to demonstrate how we amplify their voice.
3.5 Monitor and evaluate public affairs work, including collecting relevant metrics, to report back on our success and inform future campaigns.
4. Research and data
4.1 Work with Policy, Programme and Media (PPM) colleagues as well as the wider AdviceUK team to develop the evidence base needed to inform our policy and campaigns work in Scotland.
4.2 Work with the Research and Policy Analyst to carry out analysis that identifies emerging trends in the Scottish advice world and use this to provide evidence-based policy briefings and specific policy solutions.
5. General duties
5.1 Ensure you effectively communicate Advice UK’s vision, mission and objectives to staff, members and external stakeholders.
5.2 Ensure you demonstrate Advice UK’s values and behaviours in all aspects of your work
5.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers
5.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training
5.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.
5.6 Adhere at all times to Advice UK’s policies and procedures
5.7 Carry out any reasonable duties compatible with the post assigned by your line manager
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
We're looking for Kind, proactive and resilient Specialist Support Workers to join our Mental Health service in Croydon.
£34,186.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full Job Description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, Centre 404 works alongside people with learning disabilities and their families so they can live fuller, more connected lives. The voices, stories and impact behind that work matter — and we’re looking for a Senior Communications Officer to help make sure they are heard with care, clarity and purpose.
Centre 404 is a community‑rooted health and social care charity in North London, where values shape practice and communications are central to our impact. This is an exciting opportunity to take ownership of our communications across digital channels, campaigns and publications, shaping how Centre 404 is seen and understood.
Working closely with the Director of Children, Young People, Families & Engagement, the Fundraising Manager and colleagues across the organisation, you’ll play a key role in strengthening engagement, supporting fundraising, and ensuring lived experience sits at the heart of everything we communicate.
About the role
- Lead day‑to‑day delivery of Centre 404’s communications across digital channels, campaigns and publications
- Maintain an engaging, accessible and consistent presence across our website, social media and e‑communications
- Create high‑quality, audience‑focused content that brings our work and impact to life
- Handle stories and case studies sensitively and ethically, in line with safeguarding and confidentiality standards
- Maintain and develop Centre 404’s brand and tone of voice, ensuring warmth, clarity and consistency
- Deliver communications campaigns and key publications, including our annual impact report
- Work closely with fundraising colleagues to support supporter engagement and donor communications
- Provide light‑touch media and PR support, including drafting press releases when appropriate
- Act as a trusted point of contact for communications advice across the organisation
- Use feedback and insight to continually improve the quality and effectiveness of our communications
- Manage an agreed communications budget and ensure value for money
This is a standalone role with a high degree of autonomy, offering the chance to make a real difference in a values‑led organisation.
About you
We’re looking for someone who:
- Has experience working in a communications role, delivering activity across multiple channels
- Is an excellent writer with strong editorial judgement and attention to detail
- Understands digital communications, including websites, social media and e‑communications
- Can translate complex or sensitive information into clear, engaging and appropriate content
- Has a strong understanding of accessible, inclusive and audience‑centred communications
- Is comfortable managing their own workload and priorities while working collaboratively
- Brings a thoughtful, ethical and emotionally intelligent approach to storytelling
- Shares Centre 404’s commitment to respect, inclusion, dignity and safeguarding
Experience in the charity, health or social care sector — particularly producing publications or supporting fundraising communications — would be an advantage, but is not essential.
Why work for Centre 404?
At Centre 404, values aren’t just words — they shape how we work every day. We offer a supportive, collaborative environment where your work will have a genuine impact on people’s lives. You’ll have the opportunity to shape our communications, grow your skills and contribute to a mission you can truly believe in.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 75 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
We're looking for Kind, proactive and resilient Service Managers to join our Mental Health service in Croydon.
£46,852.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
* Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.
This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.
You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.
Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.
Key responsibilities:
- Leading daily operations across the bike shop and café
- Managing a small team and supporting volunteers
- Driving sales and working towards financial sustainability
- Delivering excellent customer service and building local relationships
- Supporting on-site training and development activity
What we’re looking for:
- Experience managing a service, project or small business
- A hands-on approach and confidence taking ownership
- Strong organisational and people management skills
- A commercial mindset with a passion for social impact
You don’t need to be a bike expert — just a willingness to learn.
What we offer:
- The chance to build and grow a new social enterprise
- A supportive and friendly working environment
The client requests no contact from agencies or media sales.
We are looking for a Senior Corporate Partnerships Fundraiser to support the Major Giving & Events Manager with the development and delivery of the corporate partnerships programme with responsibility for account managing a portfolio of Bridge Partners and developing a pipeline of new business to build meaningful relationships with corporate partners.
This is a Hybrid role based on the south coast with flexible working options available.
The Company
An inspiring and passionate social welfare charity dedicated to helping those most in need, from elderly care to mental health, with a vision to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 7% pension, six weeks holiday and more.
The Role
New Business
-Take strategic responsibility for securing new corporate partnerships and increasing sustainable corporate income in line with agreed annual targets.
- Independently manage and deliver against a significant six-figure corporate income budget, with clear KPI ownership and performance reporting.
Account Management
- Lead the account management of product partnerships and Bridge Partners, ensuring contractual obligations are fulfilled and partnerships are strategically grown year-on-year.
- Deliver high-quality, bespoke stewardship plans to maximise partner retention, income growth and long term value.
Cause Related Marketing
- Lead the research, development and growth of small to medium-sized commercial and cause-related marketing partnerships, ensuring alignment with the charity brand, values and strategic objectives.
The Candidate
Previous experience in an account management role developing, securing and retaining corporate and commercial partnerships and new business through effective and confident relationship building in a similar fundraising or sales role.
Ideally experience developing and delivering a corporate fundraising or sales strategy.
Successful track record of building relationships and successfully influencing business stakeholders.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Staines Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is permanent working 22.5 hours per week covering Staines Magistrates Court .
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the court cluster.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.





