Social welfare jobs
This role requires regular in-person engagement in London. Applicants must be able to travel to and work in London easily. Please only apply if you meet the criteria of the Personal Specification. Qualified ISVA's only please.
About us
SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
In this exciting role, you will provide pro-active specialist, trauma-informed emotional, practical and advocacy support for male, trans and non-binary survivors aged 13–24 who have experienced sexual violence and are currently engaged with, or actively considering engaging with, the Criminal Justice System (CJS). This includes young people who present with additional or intersecting needs (e.g. mental health, neurodiversity, disability, immigration, homelessness, substance use, care-experienced backgrounds, or LGBTQIA+ identity). The role empowers young people to understand their rights, navigate the CJS, and make informed decisions about reporting, ongoing involvement, and special measures.
Our ISVAs work with clients currently residing in any London borough, or if the abuse was committed in any London borough. Travel across London will be expected.
We consider people from a wide range of educational backgrounds and work experience. What matters is that you are empathetic and will support the specific needs of our clients.
Please see attached Job Description and Personal Specification for more information.
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.
Closing date: Sunday 4th January at 11:59pm
Shortlisting for Interviews: Week beginning the 5th January. The interview will be held remotely via Teams or Zoom.
We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.
At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.
If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
Please Note:- This role is for Accredited ISVA’s Only
An up-to-date CV.
A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.
Our vision is a society that acknowledges, supports, and advocates for men and non-binary people who have been affected by rape or sexual abuse
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Casual Worker / Bank Staff (Substance Misuse)
We are looking for someone mature, motivated and caring to provide tailored person-centred support to our residents in their recovery journey. If you have a heart to see people overcome substance misuse - to reset, recover, and restore their lives - please join our dynamic team.
You will be providing support to men individually or in a group - men who are overcoming substance abuse issues, helping them to achieve their personal goals in all areas of life (behaviour, health, faith etc.). You will therefore have great inter-personal skills and the ability to implement firm but caring boundaries. In addition, you will be responsible for a variety of administrative tasks, including updating records, checking leave and visit applications, and managing the Manor during weekends and overnight.
This is a part-time role on zero hours contract, including occasional evenings and weekends.
If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter to explain your suitability for the role as outlined in the job description.
Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian able to support residents in their spiritual journey (in accordance with Schedule 9 of the Equality Act 2010).
Yeldall Manor is committed to safeguard and promote the welfare of its residents. The successful candidate will be subject to a satisfactory enhanced DBS check. We welcome candidates with lived experience but, if you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description. A response to the screening question is required.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Post: Support and Integration Officer
Department: Support and Integration Team
Reports to: Support and Integration Team Leader
Contract: Permanent
Salary: £26 521
Hours: 37.5 hours a week
Working days: Monday to Friday 9:00 – 5:00
Location: 2nd Floor, Eden House, Eastgate Office Park, Eastgate Road, Bristol, BS56XY
About ACH
Our vision is to empower refugees and migrants who reside in the UK to lead self-sufficient lives
and ambitious lives.
ACH is a social enterprise comprised of a diverse group of strategists and researchers led by
lived experience. We provide tailored integration services that not only help individuals but
also disrupt the systems that have entrenched inequalities in our society.
We have a track record of delivering effective support services that give refugees and
migrants the tools they need to succeed. In 2021 alone, we have helped 1000+ people to
achieve their personal goals and lead fulfilling lives in their new country.
By working with us at ACH, you will be supporting refugees and migrants to build a better,
brighter future.
Purpose of job
The Support and Integration Officer are responsible for providing excellent standards of support,
as well as quality information, advice and guidance, to enable the resettlement and successful
integration of refugees. This role is one of the main pillars of the service that ACH provides.
Key Responsibilities
Completing an initial Pre-Tenancy Assessment for each person referred to the service asAs
well as developing a personalised plan of support for them, ensuring that it is reviewed
regularly
Giving advice and support on a range of issues, including housing, finance, education,
employment, health and immigration, as required.
Supporting people with budgeting / registering with care providers / creating social
networks/advocacy/volunteering/training/employment opportunities, etc.
Making internal and external referrals to other services, e.g ACH / Careers and Enterprise
or other relevant external agencies and referral partners as appropriate
Organising and attending group trips to local places of interest for our tenants
Developing links with external organisations or agencies to promote the needs of
refugees and create opportunities for partnership working.
Effectively managing a designated caseload of tenants, as well as keeping accurate records
records and maintaining case files to a high standard.
Fully participating in team meetings, staff meetings, training sessions, supervision and any
other relevant forums or communication processes.
Organising house meetings and visiting our tenants both at their properties and in the
community
Making use of CRM Salesforce reports to improve case management
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
Main purpose of role
Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.
The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.
The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking
Closing date: Tuesday 9th December
Interview dates: 16th and 17th of December
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Location: Enfield (with a co-location across LBE Safeguarding Team)
Salary: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until January 2027)
Closing Date: Wednesday 17th December 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Child Service IDVA at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Enfield SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Enfield. An exciting opportunity has arisen in this busy team for an IDVA within the Domestic Abuse team to be collocated across the LBE Children’s Services.
About the Role
The successful candidate will be responsible for risk and needs assessing and safety planning with survivors of domestic violence. They will hold a caseload of service users identified as requiring crisis intervention, advice, advocacy and onward referral where appropriate. You will be the first point of contact for social care professionals providing training and upskilling as part of the LBE Children Services Domestic Abuse team.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children. You will have experience in crisis risk management and safety planning. Experience working within safeguarding procedures is essential as it needs to promote a strong partnership approach to service provision.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care service in Hammersmith & Fulham.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
This role is a 12-month FTC maternity cover.
Look Ahead's Hammersmith & Fulham Mental Health Service is a Mental Health supported accommodation which is a pathway service for people to work towards their independence.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
Support Workers in the service work across all 3 projects in Hammersmith and Fulham; working with customers with varying levels of support needs. Many of the customers have complex needs including dual diagnosis and Support Workers are expected to liaise with other agencies within the borough to best support customers. Support Workers are expected to support customers on their journey to independence in a person-centred, non-judgemental way, whilst adhering to the Look Ahead core values.
The work schedule for this position follows a 5-week rotating pattern. It involves working on weekends and bank holidays. In this 5-week cycle, there are two weekends off and one full weekend of work.
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Essential:
NVQ Level 2/3 or transferable skills in customer centred roles
Desirable:
Experience working in mental health sector
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Emotional and Mental Health Wellbeing Worker – Cheshire East
Location: Cheshire East
Salary: £27,000 - £29,500 Pro Rata
Hours: 25 hours (over 4 days)
Job Type: Part time
Contract Type: Permanent
Join Pure Insight and make a real difference to young care leavers’ lives.
At Pure Insight, we’re passionate about supporting young people leaving children’s homes and foster care (care leavers) aged 16–28. We help them develop the skills, connections, and sense of belonging they need to thrive as independent adults.
As we continue to grow across Greater Manchester and Cheshire, we are excited to recruit a part-time Emotional and Mental Health Wellbeing Worker to support our Cheshire East team.
About the Role
In this role, you will:
- Support young people aged 18–25 to understand and manage the emotional and mental health impacts of trauma.
- Deliver one-to-one and group interventions focusing on emotional safety, self-regulation, and resilience building.
- Develop individual emotional wellbeing plans and provide practical support to access health services.
- Provide trauma-informed training to upskill staff and volunteers within Pure Insight and wider social care services.
- Advocate for young people, liaising with other professionals and agencies to meet their mental health needs.
- Manage referrals into our Fast Track Trauma Counselling service.
- Create social spaces, including blog and social media contributions, to promote peer connection and mental health awareness.
- Safeguard and protect the wellbeing of the young people you support, following Pure Insight’s safeguarding policies.
What We’re Looking For
We are seeking someone who:
- Is experienced in working with young people affected by trauma or adverse childhood experiences.
- Has a trauma-informed approach to care and support.
- Can confidently deliver emotional wellbeing support both one-to-one and in groups.
- Can build trusting relationships with young people and professionals.
- Is organised and able to manage their own caseload.
- Understands the challenges facing young people in or leaving care.
- Is committed to safeguarding and promoting the welfare of vulnerable young people.
What We Offer
- A friendly, supportive and fun working environment
- Flexible working options
- Extensive learning and professional development opportunities
- Employee Assistance Programme
- Generous annual leave entitlement:
- 24 days plus bank holidays (pro rata)
- Increases to 26 days after 2 years, and 27 days after 5 years
- Additional day off for your birthday
REF-225 299
The Vacancy
Job Title: CEO YMCA Newcastle
Location: Newcastle
Salary: TBC
Weekly Hours: TBC
Reference: YMC1157145
About YMCA Newcastle
YMCA Newcastle is part of the global YMCA Movement — one of the world’s oldest and largest youth organisations — and has been empowering young people in the city for over 170 years. As an independent local charity, we deliver a diverse range of youth and community services across Newcastle, including youth work, housing and social enterprise. Our housing portfolio includes supported accommodation and outreach programmes, alongside private rented flats, managed in partnership with a local managing agent,.
Our mission is simple but powerful: to empower young people and strengthen communities so that everyone can belong, contribute and thrive.
The Role
We are seeking a visionary, compassionate and inspirational Chief Executive Officer to lead YMCA Newcastle into its next chapter. Reporting directly to the Board of Directors, the CEO will provide strategic and operational leadership, ensuring that our organisation continues to deliver high-quality, impactful services while remaining financially sustainable.
Key responsibilities include:
Leading the strategic development and operational delivery of YMCA Newcastle’s youth, housing and community services.
Managing supported housing provision.
Acting as the Ofsted Responsible Officer and ensuring full compliance with regulatory standards.
Overseeing financial management, budgeting, reporting and income generation.
Building strong partnerships with funders, local authorities, and community stakeholders.
Promoting, developing and expanding youth work provision across Newcastle – and, in time, Gateshead.
Leading and developing a multidisciplinary team, fostering a culture of inclusion, safeguarding and continuous improvement.
Managing commercial interests, including a block of 22 flats in partnership with a managing agent.
About You
You’ll be a dynamic, values-driven leader with at least five years’ senior management experience in a complex or multidisciplinary organisation. You will combine strategic vision with hands-on operational understanding and have a track record of managing services for young people and/or housing provision. Financial acumen, excellent interpersonal skills, and a commitment to equality, diversity and inclusion are essential.
Why Join Us?
Lead a historic and impactful charity with a bold vision for the future.
Work alongside a dedicated team and supportive Board committed to positive social change.
Enjoy flexible working arrangements and a collaborative, values-based culture.
Make a lasting difference to the lives of vulnerable young people across Newcastle.
YMCA Newcastle is an equal-opportunity employer and welcomes applications from all backgrounds.
Our mission is to provide opportunities, resources, and support so that our community and its young people can belong, contribute, and thrive.


The client requests no contact from agencies or media sales.
We are currently looking for a Senior Service Manager to oversee safe houses based in Liverpool, Manchester and Halton areas. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
- Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
- Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
- Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
- Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.
What we are looking for:
- Proven experience in team management and compliance within a care or support setting.
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience in modern slavery support is desirable, but not essential as training will be provided.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Closing Date: Monday, 29 December 2025 at 10:00 A.M.
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five to adults supporting loved ones through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are
Kind
We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive
We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative
We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative
We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable
We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support. This new role is part of that process.
About the Role
In this newly created role, you will work directly with the CEO, providing oversight and direction to Team Leaders to ensure that services operate effectively and meet contractual requirements. You will be passionate about making a difference to the lives of unpaid carers in Buckinghamshire, with the ability to make an impact quickly. You’ll bring proven hands-on experience in a similar role working with a team to establish effective and innovative ways to deliver services.
Main Responsibilities
1. Strategic and Operational Leadership
· Hold overall accountability for service performance and quality, working through the Adult, Young and Hospital Carers Team Leaders who lead day-to-day operations
· Ensure alignment with our strategic priorities and our commissioned outcomes.
· Contribute as an active member of the Senior Management Team, supporting organisational strategy, planning and delivery.
· Ensure that all carer services operate cohesively, with smooth transitions between age groups and consistent quality standards.
· Use data and feedback to drive service improvement and innovation.
2. Service Delivery and Quality
· Oversee the effective management of the Adult, Young, Young Adult and Hospital teams.
· Embed a culture of high performance, reflective practice and continuous learning.
· Ensure strong safeguarding practices are central in all services
· Ensure systems are used consistently for case management, data recording and reporting.
· Work with the Diverse Communities Worker and other leads to ensure services are inclusive, culturally sensitive and responsive to the needs of underrepresented groups
· Oversee the effective involvement of volunteers within carer services, working with the Volunteer Manager to ensure they are well-supported, trained and valued as integral members of the team.
3. People Leadership and Team Development
· Foster collaboration and a supportive team culture built on the Carers Bucks values.
· Line-manage and support the three Team Leads, ensuring clarity of priorities, effective supervision and professional growth.
· Support wellbeing, resilience and a sense of shared purpose across teams.
4. Safeguarding
· Act as Designated Safeguarding Lead (DSL) for Carers Bucks, providing advice and guidance to staff on safeguarding issues, ensuring compliance with policy and statutory requirements, and escalating concerns appropriately.
· Maintain oversight of all safeguarding cases across the organisation and support Team Leaders in their DDSL responsibilities.
5. Partnership and Representation
· Provide strategic coordination across thematic leads (Diverse Communities, Hospitals, Volunteers) to ensure alignment and shared priorities across services
· Represent Carers Bucks strategically with partners across social care, education and health.
· Support the CEO in relationships with commissioners, primary and secondary care, schools and VCSE partners to enhance identification and referral of carers.
· Champion the voice of carers of all ages through partnership boards, networks and other forums.
6. Performance, Impact and Reporting
· Monitor performance against contract outcomes, KPIs and quality standards.
· Work with our Data Lead to ensure accurate reporting and a strong evidence base for our work.
· Analyse trends and learning to inform service design and improvement.
· Contribute to quarterly and annual reports for commissioners and trustees.
· Provide effective feedback upwards to the CEO.
7. Organisational Contribution
· Contribute to strategic planning, risk management and organisational development.
· Represent Carers Bucks at events, conference and key campaigns
· Lead on the co-design of new approaches, including digital and preventative models.
· Stay abreast of local and national developments in carers’ policy and practice.
· Undertake other duties as reasonably required by the Chief Executive.
Personal Attributes, Skills and Experience
Essential Experience or Qualifications
- Proven experience of operating at a similar level, leading a services team in the charity sector.
- Proven ability to lead, motivate and develop teams to achieve shared goals.
- Proven ability to quickly make an impact.
- Experience of delivering training or presentations to external audiences.
- Experience of report writing and using data to inform decisions.
- Proven experience of a commitment to Diversity and Inclusion.
- Experience of safeguarding principles for both adults and children and experience in applying them.
- A full UK driving licence and or access to own transport.
Desired Experience or Qualifications (not compulsory)
- Previous experience of working with carers, health and social care professionals.
Essential Skills / Knowledge
- Strategic thinker, able to translate organisational priorities into clear operational plans.
- Confident decision-maker who can balance compassion with accountability.
- Skilled at managing change and fostering a culture of learning and improvement.
- Strong time and project management skills, able to balance competing demands.
- Excellent written, verbal and listening skills, with the ability to adapt communication to different audiences.
- Good general level of IT skills.
- Confident and persuasive when engaging with professionals across health, education, and social care.
- The ability to represent Carers Bucks positively and credibly at a senior and strategic level.
- Skilled in building and maintaining productive partnerships and networks.
- Understanding of equality, diversity and inclusion, and how to embed this in service design and delivery.
- Confident using data and outcomes measures to monitor impact and inform service development.
- Confident with figures.
Desirable skill / knowledge
- Well-informed about carers’ rights, challenges and available resources.
- Awareness of developments in health, education and social care policy, and their implications for carers.
Personal Attributes
- Empathic, approachable and emotionally intelligent.
- Self-starter who is organised, proactive and solution focused.
- Calm under pressure, able to prioritise and make sound judgements.
- Collaborative and team-oriented, with a positive “can-do” attitude.
- Committed to the values and ethos of Carers Bucks and to supporting carers’ wellbeing.
- A willingness to actively participate in training and development opportunities.
- Ability to work flexible hours, occasional evening/weekend work as required.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development.
By joining our team, you will:
- Play a key role in shaping our future: You will support the CEO and guide the team as we enter our retender.
- Make a lasting impact: Your work will directly support unpaid Carers of all ages, enabling them to access the right support, at the right time, in a way that works for them.
- Be part of a supportive, passionate team. You will work with dedicated colleagues who are committed to making a difference and supporting one another.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Diversity and Inclusion
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal on our website.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address can be found on application portal) - we will do our best to accommodate you.
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire.
£23,046.00 per annum, working 32 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
We are looking for a team of skilled, creative and experienced support workers to support one customer in her own home in Hemel Hempstead. The customer is currently living in a hospital setting and we are looking to build a new team to support her make a successful move to her new home. This team must have an excellent value base to support the customer to build their new life and develop their skills and passions as an independent person.
This role includes weekend work and will involve shift-based scheduling during weekends.
Driving is mandatory for this role.
This role requires sleep-in shifts at the service.
Essential:
* NVQ Level 2 or equivalent
* Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
* Driving licence and a willingness to drive as part of support duties;
Desirable:
* Experience of engaging vulnerable people with complex needs in meaningful activities.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for an organised, confident and resilient Service Manager to join our Mental Health Service in Hammersmith and Fulham.
£39,000.00 per annum, working 40 hours per week.
This is a 9 month maternity cover fixed term contract.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Service Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focussed integration of specialisms across the whole organisation.
Hammersmith and Fulham MH is a medium to high support Mental Health Service split across three sites (within walking distance).
As the Service Manager, you would be responsible for x1 TL and 7 Support Workers.
Irvin Road - Single Cover 24/4
Kwaanza House - Single Cover/Visting
Lena Gardens - Single Cover/Visting
Contract type: Support only
For a full job description, please visit our website.
What you'll bring:
Essential:
- Educated to degree level or equivalent
- Experience of managing contracts and resources and delivering to budget and performance targets
- Experience of delivering to housing management performance targets
- Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
- Experience of successfully managing external partnerships to ensure successful delivery of services
- Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
- Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Project Manager – Investment
Department: Investment
Grade: Manager - Core
Employment Type: Full-time
Salary: £48,000 - £53,000
Contract: Permanent
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities.
The opportunity:
We are looking for an enthusiastic individual with proven project management experience who is keen to develop their experience in the social investment sector as part of a mission-driven Investment Group.
The role is key in supporting the delivery of our investment activity, including the project management of our annual investment performance cycle, investment governance and enabling the effective delivering of our investments from start to finish with our property, venture and lending teams.
This is a varied role that requires a logical and thoughtful approach to ensure the management of multiple work streams with rigour, purpose and pace in a professional manner. We celebrate innovation and this role would suit someone who is client-centric and excited by making systems work well, proactively suggesting recommendations for adaption and improvement.
We are deeply committed to learning and development, offering a unique environment to accelerate your growth through on-the-job experience, tailored in-house and external training, and observing our investment committee. This role may be suitable for someone who wants to move into and learn about social impact investing in a supportive organisation.
What you will do:
Effective project management of core investment requirements throughout the end-to-end investment lifecycle, optimising the use of technology, including:
-
Developing our project management systems and tools for the annual calendar of investment activities and the lifecycle of all investments that can be used by all team members. This will be developed and delivered in collaboration with stakeholders across BSC to manage the expected increased volume of portfolio tasks and checks.
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Working with the Director – Portfolio to project manage the effective updating of the pipeline with our property, lending and venture teams.
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Optimising technology, ensure key portfolio requirements are met across all investments such as checklists and follow-up actions.
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Optimising technology, ensure effective project management of amendments to portfolio investments.
-
Project manage key change processes across priority areas of impact investing practice and process development.
Effective delivery of investment governance:
-
Project manage the effective delivery of the Investment and Performance Committee and executive review meetings of investments including the meeting agenda, member attendance and action log.
-
Supervise the Investment Project Officer to deliver Committee packs to a high quality.
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Working with Director – Portfolio, ensure we maintain an up-to-date status of key investments including the pipeline and underperformance watchlists.
-
Project manage the annual investment performance cycle working with key stakeholders across BSC, including financial performance meetings in December and impact and systems change meetings in June.
-
Project manage the Portfolio Progress Meetings with our fund managers with admin support from the Investment Project Officer, including finalising minutes, lessons learned and actions in a timely manner.
Provide support across the investment group as required for ad hoc projects that support the effective working of the team, working closely with senior stakeholders and other colleagues within and outside the investment group.
What you will bring:
Qualifications & Experience
Essential:
-
Demonstrable commitment to improving people’s lives in the UK.
-
Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace and using technology as a key enabler.
-
Experience of supporting change management processes and projects
-
Demonstrable experience of strong stakeholder management and interpersonal skills
-
Experience using technology and AI to enable effective project delivery.
Desirable:
-
Experience of working within the financial services, charity or social enterprise sector
-
Experience of broader software platforms for example Salesforce CRM and project management tools.
Skills, Abilities and Attributes
-
Excellent project management, time management and organisation skills
-
A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally
-
Confident and competent use of Microsoft Office
-
Enthusiastic and proactive
-
High levels of accuracy and attention to detail
-
Strong research and analytical skills
-
Good at finding innovative solutions to problems
-
Good judgement, discretion and utmost integrity
-
Keen and curious to learn new things and develop new skills especially the use of technology and AI
-
Excellent written and oral communication skills
-
Prioritises effectively and takes ownership of tasks
-
Thrives in a varied role
-
Flexible
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: Candidates need to have the existing right to work in the UK
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
How to apply:
Closing Date: 11.59pm, Sunday 07 December 2025
Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
NB we screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
Interviews
Round 1 interviews will be held w/c 15 December 2025
Round 2 interviews will be held w/c 05 January 2026
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Ealing.
£29,555.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
We deliver 24-hour trauma-informed and psychologically informed support. As a Specialist Support Worker, you will take a lead role in supporting young people with more complex mental health presentations - using advanced judgement to identify changes in presentation, contribute to risk planning, and confidently engage with clinical professionals to ensure the right interventions are in place.
If you have strong experience in mental health support, are confident working with complexity, and are passionate about empowering young people to move forward positively in life, we would love to hear from you. This is an excellent opportunity for someone ready to step into a more advanced, professionally influential role within a trauma-informed, recovery-focused environment.
The Specialist Support Worker role involves early shifts (7:30 - 15:30/8:00 - 16:00) and late shifts (14:00 - 22:00) throughout the week, including some weekends each month.
What you'll bring:
Essential:
Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings.
Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately.
Proven ability to work autonomously, make sound decisions and remain calm in high-pressure or crisis situations.
Confident in supporting young people to develop daily living skills, independence and community integration.
Excellent written and verbal communication skills, including accurate recording and information sharing with professionals.
Desirable:
Level 3+ qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training.
Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews.
Experience mentoring or supporting the development of less experienced staff.
Experience embedding trauma-informed or psychologically informed practices (PIE, DBT-informed work, recovery approaches).
Lived experience applied professionally and appropriately in a support setting is welcomed.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Ealing.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.
We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.
As a Support Worker, you'll provide direct, day-to-day support to young people, helping them develop essential life skills, manage their mental health, and build independence. You'll assist with practical tasks such as meal preparation, budgeting, attending appointments, and maintaining a healthy routine. You will encourage participation in social, vocational and community activities, and help young people feel comfortable and confident in their environment.
The Support Worker role involves early shifts (7:30 - 15:30/8:00 - 16:00) and late shifts (14:00 - 22:00) throughout the week, including some weekends each month.
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent, or experience supporting young people or individuals experiencing mental health challenges.
Desirable:
Experience working in complex mental health environments, supported accommodation, or similar settings.
Understanding of trauma-informed and psychologically informed approaches.
Experience supporting people to develop independent living skills.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.