Social welfare jobs

As a Grants and Services Caseworker at our charitable foundation, you will make a huge difference to individuals and families in financial hardship through assessing applications and making welfare grants to insurance people going through challenging times.

You will also provide guidance on areas such as benefits, debt, and employment, and signpost applicants to appropriate support services.

Beyond casework and grant-making, you’ll contribute to exciting wider initiatives at The Insurance Charity – from shaping new, responsive grant programmes for individuals, to building partnerships with external organisations to strengthen our impact and reach.

Job reference: NLD-002203

Salary: £18,702 rising to £19,496 after probation, for 25 hours per week

Closing date: 09/07/2026

Location: Wolsey Building

Employment type: Permanent

Hours Per Week: 25 Plus Sleep ins

Additional role requirements:
As this role is working with residents requiring extra support, you are required to have a current Enhanced DBS without Barred List check

Do you thrive on making a real difference to people’s lives every day? Can you bring empathy, organisation, and a passion for community into a role that truly matters?

We’re looking for an Extra Care Scheme Officer to join our team, supporting residents to live independently while feeling safe, connected, and supported within their community. This is a hands-on, people-focused role where no two days are the same — from tenancy management to wellbeing support, you’ll play a key part in creating a positive living environment.

This isn’t your typical housing role. It’s about more than managing tenancies — it’s about building relationships, supporting independence, and helping residents lead fulfilling lives within a vibrant scheme.

What’s in it for you….

In addition to the salary, we offer a number of benefits, including:

• High street discount schemes
• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays – take them when it suits you
• Car leasing scheme
• Hybrid working – offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing……

• Deliver day-to-day housing and scheme management to support residents’ independence
• Monitor rent accounts and support residents to manage payments and avoid arrears
• Work closely with Adult Social Care, support providers, and external partners
• Respond to emergency calls and carry out welfare checks when needed
• Support tenancy processes including sign-ups, viewings, and compliance
• Maintain communal areas and oversee contractors to ensure a safe, clean environment
• Build strong relationships with residents, providing advice and resolving issues
• Encourage and support community engagement and social activities within the scheme

What we’re looking for:

You’ll be someone who genuinely enjoys working with people and takes pride in delivering a great service. You might already have experience in housing, care, or a customer-focused role — or be looking to bring transferable skills into a meaningful environment.

We’re particularly interested in someone who:

• Has a good understanding of housing management or experience in a similar setting
• Is confident communicating with a wide range of people, including vulnerable residents
• Can balance empathy with professionalism when handling sensitive situations
• Is organised, able to prioritise tasks, and comfortable working independently
• Has experience (or an interest) in supporting residents with tenancy, wellbeing, or financial matters
• Is comfortable using IT systems and keeping accurate records
• Is flexible and willing to be part of a 24/7 rota, including sleep-ins or waking nights if required
• Speaks Asian language (desirable)

If you have relevant qualifications (such as A-levels or equivalent) and experience in housing or a related sector, that’s great — but just as important is your attitude and commitment to making a difference.

If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

Disclosure and Barring Service:

This role requires of the successful candidate to complete an enhanced DBS check. An enhanced DBS check will show any spent and unspent convictions.

So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

We are looking for someone who is a qualified or part-qualified accountant (including qualified by experience) to take responsibiity for the full day-to-day running of the finance function, ensuring accurate financial records, strong controls and timely reporting.

You will have experience in a hands-on finance role and in producing management accounts and charity statutory returns. You'll have a strong accounting knowledge and good excel and accounting systems capability. Ideally, you'll have experience in small organisations in the charity or social impact sector and of business partnering.

Very importantly, you'll be collaborative and team oriented, able to manage competing priorities effectively and be adaptable and comfortable working in a fast paced and entrepreneurial environment.

You'll work closely with our part-time Finance Director to:

• deliver all core financial operations
• produce high quality management information
• maintain compliance with charity regulations
• support financial planning and decision making
• manage and analyse the financial performance of the charity's trading arm

Key responsibilities:

• day to day financial management 
• management accounts and reporting
• support of budgeting and forecasting processes
• financial control and compliance
• year end audit preparation and liaison
• compliance with fund and grant accounting requirements
• payroll 
• HMRC compliance including gift aid returns
• trading financial management and analysis
• system and process improvements
• stakeholder suport
• support to Finance Director

Employment & Discrimination Solicitor

Permanent/full-time: Salary £41,000 per annum

Closing date – Friday 24th July 2026

Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London and equity-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.

Our team is very diverse in terms of cultural diversity and lived experience, the roles combine office-based and remote working, and we offer staff a range of competitive benefits.

To apply, please visit our website and download the recruitment pack. Applicants are required to submit their CV and a supporting statement, along with a completed criminal records declaration and EDI form, which can be found at the bottom of our Work With Us / Job Opportunities webpage.

Our Employment and Discrimination Solicitor is responsible for the provision of high quality advice and assistance to users of the Law Centre. The successful candidate will:

• Be a qualified solicitor or barrister with a current practising certificate in England and Wales.
• Have experience and expert knowledge of employment and discrimination law.
• Be experienced in Employment Tribunal Practice and Procedure.
• Have the ability to act on service users instructions in negotiating on settlement agreements.
• Be client focused with a results orientated approach and a commitment to our corporate vision.

We value diversity and warmly encourage applications from disabled people, the LGBTQIA+ and Black, Asian and global majority communities, and candidates who share lived experiences with our service users.

NOTE : NO AGENCIES OR RECRUITERS WILL BE RESPONDED TO 

Hours: 36.25 hours per week

4 Day Working Week:

Citizens Advice North Lincolnshire operates a 4 Day Working Week model as part of our organisational approach to supporting wellbeing, retention and productivity.

Under this model, staff work 80% of their contracted hours while maintaining 100% of pay and 100% of expected productivity and outcomes. The focus is on delivering high-quality work within a reduced working week, supported by effective ways of working and strong team collaboration.

Role Profile

This is an opportunity to join an established charity with an excellent local reputation as both a trusted partner and a great place to work. This newly created and strategically important role will lead the design, implementation and delivery of a new Gambling Harms Prevention programme across North Lincolnshire.

This is a prevention-focused role, responsible for coordinating and delivering a local approach to addressing gambling harms in partnership with the voluntary, community, faith and social enterprise (VCFSE) sector, statutory organisations and local communities.

The Gambling Harms Prevention Lead will drive the education, awareness, partnership development and lived experience elements of the programme, helping to ensure gambling harms are identified earlier, understood more widely, and addressed through coordinated preventative action.

The postholder will lead on building capability across the VCFSE sector and frontline workforce, strengthening referral pathways, reducing stigma, and embedding consistent approaches to the early identification and prevention of gambling-related harms. They will also ensure that lived experience is central to delivery, shaping how services are designed, communicated and continuously improved.

This role combines strategic leadership with hands-on delivery and requires strong partnership working, programme management and influencing skills, alongside practical experience in areas such as training, facilitation, communications and evaluation.

The Gambling Harms Prevention Lead will play an important role in supporting wider public health priorities, including reducing inequalities, strengthening community-based support, and helping to shift services towards earlier intervention and prevention.

We are an open, supportive and progressive employer that recognises people bring a wide range of transferable skills, experiences and perspectives. While experience in gambling harms or related sectors would be valuable, we are also keen to hear from candidates who may have less direct experience but can demonstrate the values, potential, relationship-building skills and commitment needed to succeed in the role. Based on a candidate's experience we may appoint at the lower end of the salary scale, with support and development provided to help build knowledge and confidence within the post.

As an organisation, we are committed to developing modern and flexible ways of working that support both wellbeing and high performance. We operate a 4 Day Working Week model, enabling staff to work 80% of contracted hours while maintaining 100% pay and 100% productivity expectations. Following successful completion of probation, the successful candidate will be eligible to opt into the scheme, subject to organisational requirements and performance standards. We believe this approach supports a healthier, more sustainable working environment while continuing to deliver high-quality services for local people.

Location: Scunthorpe Central, Scunthorpe, North Lincolnshire. This is a hybrid role and the successful candidate will be able to work between home, community venues and the office.

The deadline for applications is 16 June 2026
Interviews will be held on week commencing 22 June 2026

Grade: NJC Point 19 - £32,061 per annum
Hours: 37.5 hrs per week (excluding breaks) 
Days: To be worked over 5 days 
Contract: Fixed Term 12 months (subject to the successful completion of a 6-month probationary period) 
Responsible to: Programme Manager (Wellbeing Matters) 
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN 

WorkWell Community Connector (Social Prescribing Link Worker)

WorkWell Salford helps people with health conditions stay in or return to work by connecting them to local health, wellbeing, and employment support. As a Community Connector, you will work with the Wellbeing Matters team to support people referred by Primary Care and other local partners. You will meet with individuals, find out what matters to them, and link them to community activities, volunteering, and support that can improve their wellbeing, confidence, and independence.

You will also work with the wider WorkWell and Wellbeing Matters teams to share insights and support the local network of community groups. This includes promoting WorkWell services, identifying people who could benefit, and supporting employment and training opportunities. Full training and ongoing professional development will be provided, and you will be part of a collaborative team helping Salford residents connect with the right support.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

For more information and to apply, visit our website via the ‘apply’ button.

Closing date: 12 noon, Monday 29th June 2026

Interview date: Friday 17th July 2026

We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….

Job Title: Refuge Worker

Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Fixed term (until 14 July 2027)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 9:00am on 10 July 2026

Interview Date: 16 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Parent Tutor and Group Facilitator

We are seeking a skilled, committed and creative Parent Tutor and Group Facilitator to deliver meaningful learning that helps parents build confidence, develop skills and achieve positive outcomes.

Position: Parent Tutor and Group Facilitator
Salary: £32,000 Full-Time Equivalent
Location: Islington
Hours: Part-time, 10 hours per week (term time only)
Contract: Permanent
Closing Date: 6 July 2026 at 9.00am
Interview Date: 13 and 14 July 2026

About the Role

This is an exciting opportunity to deliver meaningful learning that helps parents build confidence, develop skills, achieve accreditation where appropriate, and make positive changes for themselves and their families.

Working as part of an experienced and supportive team, you will help develop and deliver creative, responsive learning in a community setting and support parents to collaborate, grow in confidence and take a more active role in shaping their own learning and development.

Key responsibilities include:

• Deliver engaging learning sessions for parents and carers.
• Develop and deliver creative, responsive learning opportunities.
• Create safe, inclusive and supportive learning environments.
• Support parents to build confidence, skills, connections and progression routes.
• Encourage parents to develop their voice and participate in group activities and projects.
• Build positive peer relationships and support communication and outreach activities.
• Work in a trauma-informed, strengths-based and person-centred way.
• Contribute ideas and experience to the ongoing development of group work and learning programmes.

About You

We are looking for an empathetic and motivated individual who can work both independently and collaboratively with colleagues and parents.

You will be an experienced facilitator or tutor with the ability to motivate and inspire adult learners in group settings. You will understand how to create supportive environments where people feel heard, respected and able to participate.

You will also have experience of working with individuals from diverse backgrounds, including those who may be experiencing social isolation, poverty, low confidence, poor mental wellbeing, SEND-related challenges, domestic abuse, or other barriers to learning.

About the Organisation

Our client is an award-winning charity that is highly regarded within its local community. The organisation provides relationship-based support to families, working alongside parents from all backgrounds and with children of different ages.

Its ethos is centred on listening carefully, understanding individual challenges and supporting people to recognise their strengths, find their own solutions and build confidence for the long term.

The organisation is committed to safeguarding and promoting the welfare of learners and expects all staff to share this commitment. This post is subject to DBS clearance. Applications from all suitably qualified candidates are encouraged.

Other roles you may have experience of could include: Adult Learning Tutor, Family Support Practitioner, Parenting Facilitator, Community Learning Tutor, Family Learning Coordinator, Parent Engagement Worker, Community Development Worker, Learning and Development Facilitator, Family Support Worker, Education Facilitator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP

We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….

Job Title: Refuge Worker

Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 9:00am on 10 July 2026

Interview Date: 16 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Senior Finance Officer (Cash)

(HEO)

£36,00 - £39,494 (National)

plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.  We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions. 

Innovation and progress are at the heart of our behaviours.  We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.  Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. 

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.  We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The responsibilities of the Senior Finance Officer (Cash) will include:

• Preparing cash flow forecasts to support cash management, and support the payment run process
• Providing cash flow reports to the Cabinet Office to support the monthly group submission to HM Treasury
• Working with the Cabinet Office Treasury team in relation to funding requests
• Supporting the payroll and staff costs recording, ad-hoc recharging and purchase to pay processes
• Supporting continuous process efficiencies and improvements across the function, delivering maximum value for the GPA and ensuring robust controls are in place
• Preparing and processing journals
• Acting as contact for external and internal auditors of cash and associated controls
• Building relationships with key staff across Finance and the business in order to maintain effectiveness.
• Working with stakeholders, especially the Property Partner, to ensure key information is provided to aid robust forecasting

Key Skills & Experience 

• Good experience of accounts payable, receivable and cash management
• Strong attention to detail and ability to analyse and interpret significant amounts of financial data
• Ability to develop productive relationships and effective networks with stakeholders across government organisations
• Good experience of systems and reporting, ideally Oracle
• Good Microsoft Office skills

For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. 

Management Accountant

(HEO)

£36,00 - £39,494 (National)

plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.  We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions. 

Innovation and progress are at the heart of our behaviours.  We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.  Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. 

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.  We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The responsibilities of the Management Accountant will include:

• Facilitating forecasting and reporting
• Producing management accounts for relevant budget holders
• Producing financial reports for corporate stakeholders and GPA clients
• Supporting internal and external audits
• Preparing balance sheet reconciliations including accruals and prepayments
• Investigate variances and ensure transactions are accounted for correctly, as well as identifying trends, risks and opportunities in the financial data
• Supporting the payroll and staff costs, ad-hoc recharging and purchase to pay processes
• Preparing and processing journals

Qualifications & Experience 

• Ideally AAT Qualified, or working towards CCAB qualification
• Good experience of management accounting
• Strong attention to detail and ability to analyse and interpret significant amounts of financial data
• Ability to seek out new information and self-develop
• Highly IT literate and experienced at using multiple software tools, including Microsoft Excel and/or Google Sheets
• Excellent communicator, with the ability to communicate complex financial information to non-finance stakeholders

For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. 

Senior Systems Accountant

(SEO)

£42,450 to £46,636 (National)

plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.  We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions. 

Innovation and progress are at the heart of our behaviours.  We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.  Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. 

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.  We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The responsibilities of the Senior Systems Accountant will include:

• Systems administration and maintenance for Microsoft Business Central, Proactis, Horizon and Power BI.
• Act as a finance system expert to manage and resolve day to day queries and issues occurring on the finance systems, and communicating with users.
• Provide technical guidance and day-to-day task direction to junior team members.
• Quality assure finance system inputs and output, monitor system integrations, and lead on resolving any problems that occur.
• Build, test and maintain finance system reports.
• Lead specific finance system improvements, systemising currently manual processes, and assist with finance system testing.
• Lead specific finance systems and process training to colleagues across the GPA.
• The post holder may be required to undertake additional responsibilities as expected in relation to the role and grade.

Key Skills & Experience:

• Ideally, AAT Qualified, or working towards CCAB qualification.

• Experience of using financial systems in an admin capacity, ideally Business Central, Proactis or Horizon, and have a working knowledge of finance integrations.
• Highly IT literate and experienced at using multiple software tools, including Power BI, Microsoft Excel and/or Google Sheets.
• A good understanding of financial processes and terminology, preferably in a public sector environment
• Strong attention to detail and organisational skills to meet deadlines in a fast paced environment

Behaviours Assessed:

• Working together.
• Managing a quality service.
• Changing and improving.
• Delivering at pace.

For more information contact Emma Fuller at our retained search agent, Robertson Bell at . To apply, please send your CV to .

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. 

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£15,392.00 per annum, working 20 hours per week.

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Building supportive, trusting relationships with customers and creating a positive atmosphere

• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).

Rota pattern, covering early and late shifts, 7 days per week. Also sleep-in duties.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required

Desirable:

- Experience of working with people with Learning Disabilities and Autism
- Experience of working with vulnerable adults in a residential setting.
- Knowledge of safeguarding policies and procedures and how to raise a concern
- Experience of co-producing support plans and individual risk assessments with vulnerable adults.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description