Social welfare jobs
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
We have an opportunity for you to join our Customer Accounts team in Bristol as an Income Officer.
This is a full time permanent role with a mixture of working at home, in the office and out with our customers.
The role:
As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice and preparing applications for court. You'll be on standby to visit customers in their home as well as occasionally attending court hearings.
Your responsibilities will include:
Delivering a comprehensive rent & service charge collection service across the region
Monitoring customer accounts for all tenures
Managing end to end processes
Engaging with external agencies including local authorities when needed
Managing evictions
To be successful in this role you'll need:
Experience in income management or debt recovery/collection is advantageous, but not essential
Knowledge and experience of either social housing, home ownership or the private rented sector
Excellent customer service skills
A working knowledge of welfare benefits
To be a self-starter with a proactive approach and possess the ability to work without close supervision
To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.
As you'll need to travel in this role, having a car and full driving licence is essential.
A DBS check will also be undertaken for the successful candidate.
Apply today to be considered!
Read the job description here:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ID 1775 Deputy Head of HR (Business Partnering & Advisory), Human Resources
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full time)
£42,562 - £46,703 per annum* (plus £3,827 Inner London Weighting if London based or £480 if home-based)
Permanent contract
We are flexible on hours of work and where this work is done. This role can be based in our London office (N1) with hybrid working but can also be done from home. If home-working is agreed, the ability to travel semi-regularly to London (i.e. around once per month) is desirable but not essential.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In this Deputy Head of HR role, you will lead our Business Partnering & Advisory function by developing the HR Business Partnering model, managing a team of HR professionals, and ultimately embedding excellent people management practice across the organisation. You will also have a direct business partnering relationship with Relate at Family Action; providing strategic advice, coaching and operational HR support to senior managers, to support culture change post-merger.
If you have significant experience managing complex employee relations and organisational change processes (including TUPE and large-scale restructures) and leading a team of HR professionals, we would like to hear from you. The ability to think strategically while also delivering operationally, alongside strong influencing and coaching skills will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
Closing Date: Wednesday 6th May 2026 at 23:59 pm
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
The role
You will be responsible for the development and delivery of our Community Services; ensuring they
deliver against our strategic ambitions. Working with our Head of Home and Hospital and Head of
Information and Advice you will also ensure effective integration between service areas, and that our
people are consistently led and managed.
Background to the role
The post has been vacant since October, since then we’ve undertaken a review of our community team
and our current community delivery – it’s important we get these things right if we are to deliver our
ambitious strategy. By the time you begin in role there will be a clear plan for development which you will
lead on delivering.
This is a challenging and rewarding role; you’ll have expertise in the needs of older people as well as
experience of change management and of leading operations. You will be resilient and will have values
which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. You’ll be an active
member of the senior leadership team, collaborating with colleagues on organisational development, and
culture. You'll be a confident networker, initiating and developing external relationships and networks
which will support and enhance our community services offer.
There will be a lot of opportunity to make your mark, deliver change and support a very willing and
enthusiastic team to develop together. We’ll expect a great deal of you but in return you’ll be well
supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We are looking for people who understand the community we serve and are
therefore specifically looking for applicants who live in and/or have strong connections with
Hackney, Tower Hamlets or Newham. Additionally, we are determined to increase the diversity of
our senior team in line with our organisational EDI Objectives. For this reason, we are actively
seeking candidates from the Global Majority (all non-white ethnic groups, including Black, Asian,
and other groups previously labelled as "ethnic minorities" or ‘BAME’)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Service Description:
West London Mind deliver services across 5 West London Boroughs, and our children and young people’s team deliver services in communities and in schools. Focusing on increasing access and having inclusive services, our diversity of provision, staff and approaches means we can offer an assistant psychologist a range of experience, and fun.
This role sits within our schools-based offer in the borough of Hammersmith and Fulham which supports young people via our Mental Health Support Teams in both primary and secondary schools, as well as working with parents and school staff.
We also offer Be Kind to Your Mind (BK2YM) which provides a psychoeducation programme (Learn Well) which offers a multi-tiered level of support for children with additional SEND needs.
Job Description. You will be:
1. Dealing with our referrals from schools:
· Liasing with referrers, families and young people to ensure that clients and other organisations are kept up to date with what stage their referral is at (e.g. on a waitlist).
· Overseeing inboxes to ensure quick and appropriate responses.
2. Delivering interventions:
· Delivery of Be Kind to Your Mind SEND/Inclusion interventions across schools, colleges and alternative education, and co-delivering our out of school offer.
· Ad-hoc creation of bespoke content to complement existing materials.
3. Supporting promotion of Children and Young People’s Services:
· Coordination of outreach on universal days/mental health specific days in line with West London Mind’s CYP Youth Services Calendar (across schools in Hammersmith and Fulham and within the local community).
· Co-facilitation of psychoeducational sessions.
· Working closely with the Whole Schools Approach Lead and Co-Production Coordinator to ensure that our offer is relevant and Young Person Centred.
· Attend events to promote our Core CYP Youth Service’s offer (such as the Circle, MHST, BK2YM, Mind in Music and community programmes) to Children & Young People, families and professionals
4. Data, Evaluation and Impact Reporting:
· Assisting in the composition of internal, quarterly and other reporting.
· Support data analysis for routine, service evaluation, research and improvement.
· Completing pre and post-evaluations of intervention delivered to ensure that delivery is effective, reviewed and meeting objectives.
5. Partnership Working and Communication:
· Communicate information effectively with CYPs, relatives and carers where there may be barriers to understanding.
· Work closely with West London Mind staff leading on communications.
6. General:
· Maintain awareness of, and actively follow, our policies -especially related to safeguarding, GDPR and confidentiality.
· Attend all trainings set out by West London Mind.
· Ensure compliance with statutory requirements regarding the welfare of Children and Young People as well as vulnerable adults.
Person Specification
We need you to have:
· An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).
We’re looking for someone with:
· Knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people and parents/carers from Black, Asian and other Minority groups.
· Understanding the importance of safeguarding and maintaining confidentiality.
· Experience of conducting literature reviews, data collection and data analysis.
· Knowledge of mental health and/or social care services
· Experience of working with, and adapting delivery to, children and young people as well as young adults with SEND/Inclusion needs.
You will have:
· Excellent written skills and the ability to distil complex issues in clear language with a wide range of audiences with varying needs.
· Ability to work both productively as part of a team as well autonomously where appropriate.
· A compassionate and inclusive approach to working with children, young people, their families and your colleagues
· An understanding of the specific mental health needs of children and young people who have additional needs (e.g. Neurodiversity/learning disabilities)
· Data literacy and attention to detail – especially in relation to compiling reports.
· Ability to accurately keep notes and record data.
· Ability to prioritise and work on several tasks in parallel.
· Good time management and organisational skills.
· Strong interpersonal skills.
· The ability to be creative and adaptive during intervention delivery.
General:
· A valuing of, and commitment to, tackling discrimination, inequity and ensuring equality of opportunity.
· Advanced IT skills, in particular with Microsoft Word, Excel, Outlook, PowerPoint and Teams.
· Proactive approach to problem solving.
You might also have:
· Masters and/or postgraduate qualification.
· Experience of using IAPTUS CYP patient record system.
· Experience of group facilitation and delivery.
This job description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The personal statement must directly address how you meet the person specification.
Successful applicants will be invited to attend a first interview on the morning of Wednesday, 6th May
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Male Sessional Worker
Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities?
Then this job is for you!
Job Title: Young Carers Male Sessional Worker
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach)
Contract Type: Sessional / Zero Hours Contract
Salary: £15 per hour
DBS Check: Enhanced required
We are seeking a male flexible, reliable, and enthusiastic Sessional Worker to support the delivery of services for Young Carers aged 5-16. Due to an increase in trips and off-site activities, and to ensure we provide appropriate support for all young people- particularly our male Young Carers - we are particularly seeking a male sessional worker to join the team. The role involves two key parts. The first is helping to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is supporting with outreach to local schools, colleges, community settings and professionals to identify and engage Young Carers.
About The Role:
You will work across two key age groups- 5-11 and 12–16 - delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. You will deliver awareness training sessions, run stalls and aim to identify and engage Young Carers in the community. You will also help ensure young Carers feel heard, included, and supported as they navigate the challenges of their caring roles. We are particularly looking for a male sessional worker who is available for our upcoming residential trip to the Young Carers Festival on the 26th – 28th June and a day trip to Southend-On-Sea on the 6th June. This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.
Key Requirements Include:
-
Experience working with children, young people, or vulnerable groups
-
Ability to communicate sensitively and effectively with young people and their families
-
Reliable, punctual, and flexible
-
A strong understanding of professional boundaries and confidentiality
-
Willingness to work evenings and weekends
-
Commitment to equality, diversity and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Closing date: 15th May 2026
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


10GM is a partnership that supports the voluntary, community and social enterprise (VCSE) sector right across Greater Manchester. It brings together four local infrastructure organisations — Action Together, Bolton CVS, Manchester Community Central and Salford CVS — who work closely together to champion local voluntary and community action and social enterprise, helping communities thrive across the city‑region.
While this role is based at Action Together, you’ll be working as part of the wider 10GM team, contributing to work that has a Greater Manchester–wide focus and impact across all ten boroughs
GM Head of Programme- Spaces of Hope and Connection
The role
Thanks to National Lottery players, 10GM, on behalf of Greater Manchester Live Well, will receive £16.5 million over four years from The National Lottery Community Fund, the UK’s largest community funder.
This investment in Live Well Spaces of Hope and Connection will create a network of 100+ inclusive, community-led and owned spaces across Greater Manchester where people can meet, belong and find everyday support.
The Head of Programme will lead and oversee delivery of this large-scale, multi-partner strategic lottery programme, ensuring delivery through funded partners is aligned to the programme’s mission, vision and values, while maintaining strong programme management, compliance and delivery of agreed outcomes.
Working in close partnership with the Strategic Director of 10GM, this role provides senior operational leadership—translating mission, vision and values into clear delivery plans, pace, coordination and assurance across the full programme lifecycle.
The ideal candidate
We are looking for a values‑driven programme leader with experience delivering complex, large-scale programmes through partnerships and/or multi‑stakeholder delivery models. You can translate strategic priorities into clear, accountable delivery plans that balance funder requirements with flexible, community‑led approaches. You will bring strong governance, budget and risk management skills, and are confident working across the VCSE, public sector and communities.
Equity and social justice are central to how you work. You will have experience embedding inclusive, community‑led approaches, using evidence and learning to reduce inequalities and improve impact. Comfortable with complexity and ambiguity, you can communicate clearly, build trusted relationships, and lead teams with a learning‑led, collaborative mindset.
Equality, Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Senior Caseworker – Pathways
Location: Disability Action & Advice Centre, 4, Waldegrave Road, Teddington TW11 8HT
Contract: Permanent, Full-time, 35 hours per week
Salary: £30,000 to £36,000 (depending on experience)
Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.
Pathways is a specialised welfare advice service that provides information, advice, advocacy and representation for Disabled adults (over the age of 18) living in the Richmond Borough. We work with clients, supporting them to navigate the complex Housing, Benefits and Social Care systems. In this role, you would be providing information, guidance and advice to Disabled people and their families, enabling them to have more choice and control over their lives.
We are also part of a larger network of Disabled-led advice services. Working together, we have developed pathways for Disabled trainee case workers, collated data on Housing and Benefits issues and have fed into important consultations and campaigns.
This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change, whilst also having a positive impact on the wider system.
We are looking for someone who:
- Will bring experience of supporting people with complex welfare, housing or social care issues.
- Is confident advocating on behalf of clients when needed.
- Has an understanding of the welfare benefits system, disability rights and the Social Model of Disability.
- Can break down complex information so it feels clear and manageable.
- Works in a calm, methodical way, keeping accurate records.
- Is compassionate, patient and values-driven.
Duties and Responsibilities:
- Provide timely and accurate advice on welfare benefits, housing and social care to support Disabled people to live independently.
- Analyse clients’ situations, identify solutions and guide them through complex systems, signposting where appropriate.
- Work with clients on a short to medium term basis, helping with referrals, forms, letters, appeals and navigating processes.
- Support clients to gather evidence and prepare for Benefit or Housing applications and appeals, ensuring deadlines are met.
- Attend key meetings and appeals with clients, advocating for them and helping them put their case forward confidently.
- Develop accessible information resources (guides, bulletins) to help clients navigate health, care, benefits and housing systems.
- Build and maintain strong relationships with partners, contributing to forums, campaigns and shared problem-solving.
- Provide supervision and support to trainee caseworkers, including induction, case file reviews and contributing to their development.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle to work scheme.
- An employee assistance programme (EAP).
We operate a Guaranteed Interview Scheme. We will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this Guaranteed Interview Scheme.
A full Job Description and Person Specification can be downloaded below. To apply, please visit our recruitment page via the ‘Apply’ button
Closing date: 17 April 2026.
Interviews: 19 May 2026 (face-to-face).
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.
We're looking for Kind, proactive and resilient Specialist Support Workers to join our Mental Health service in Croydon.
£34,186.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full Job Description
We're looking for Kind, proactive and resilient Service Managers to join our Mental Health service in Croydon.
£46,852.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
* Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?
Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Practice Support: Clinical supervision and group reflective practice
About the role:
As an IDVA you will:-
- Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
- Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
- Promote the service and raising awareness of issues arising, minimising barriers and improving access to support
You will need:
- Experience of providing support those affected by domestic abuse
- An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
- A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
- Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- An understanding of commitment to equal opportunities and diversity issues in policy and practice.
- Strong crisis management skills and the ability to deal with stressful and difficult situations.
We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have a new exciting and challenging opportunity for a Service Delivery Assistant for the National Homicide Service (HS) and Victims of Terrorism Unit (VTU), covering England and Wales. You will work from our office in Saltaire, 37.5 hours per week.
Do you want to be part of a fast paced, unique service providing the highest quality support to families bereaved by or eyewitness to homicide and those impacted by terrorism?
If yes, then we'd love to hear from you.
What we offer:
We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the role:
You will be part of our administrative team providing support across a range of functions within the HS and VTU; managing Excel spreadsheets and internal databases; inputting and raising invoices; managing calls to and from a range of people including those bereaved by homicide and generally supporting the Homicide Service and VTU to run smoothly. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.
We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with you line manager.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation, and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are recruiting for an immediate part time temporary membership events team administrator for a social welfare charity . Need strong administrative experience This is a part time role 3 days a week and the role is for about 7 weeks.
Hybrid 1 day in the office which is a Wednesday 2 days from home
The Role
Provide administrative support, including processing invoices and expense claims.
Manage shared inboxes, prioritising and directing emails to the appropriate team members.
Arrange travel, accommodation, and meetings for the team.
Take meeting notes and track actions to support follow-up.
Maintain organised digital records and documentation using SharePoint.
Demonstrate strong organisational skills, attention to detail, and the ability to manage multiple tasks.
Use Microsoft Office and internal systems confidently, while working both independently and collaboratively
The Candidate
Strong Administrative /PA experience
Minute taking
Arranged Travel
Organisational skills
IT skills , MS ofifce Sharepoint
Communication skills
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Policy Public Affairs Manager for a fixed term contract unitl April 2027. You will build relationships with key stakeholders in government, parliament, the police and across safeguarding agencies, finding ways to engage and motivate policy makers.
The role is based in South West London, Hybrid working and the charity are happy to talk about flexible working such as part-time working or flexible working hours.
The Charity
You would be joining a welcoming team at a passionate social welfare charity dedicated to helping people in very difficult
circumstances, from family support and counselling, to a free helpline and specialist services.
Benefits include
28 days annual leave per annum/pro rata plus bank holidays
Company pension contribution - Employees contribution 3% salary (net 2.4%) / Employers contribution
5% salary
Employee Assistance Programme
Generous family friendly benefits including
The role
Directly influence the development of national and local policy and guidance, including through written communication such as consultation responses or briefings, and through inputs at meetings and events.
Lead and support evidence gathering including APPG Inquiries (This may include direct engagement with people with
lived experience).
Plan and oversee campaigns, events and other activities to inform key policy makers and practitioners, and to drive improvements in guidance and practice including in policing and social care.
Represent the charity at external events and meetings including Advisory Groups.
Proactively create opportunities to engage and influence politicians and policy makers on the charitys briefings, research and campaigns, including at events and meetings.
The candidate
Previous experience of working in a policy or public affairs role.
Experience of successfully influencing change at a local and/or national level.
Experience of building and maintaining relationships with politicians and other policymakers, including quickly building rapport and establishing trust.
Experience in coordinating and leading events and meetings with influential stakeholders.
An understanding of political systems across the UK and how to influence policy within those systems.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Wellbeing Delivery Manager
Salary: £47,681 – £50,190 per annum
Hours: Full time – 37.5 hours per week
Workplace: Leicester based LE3 1UT, with hybrid working
N.B. UK Driving Licence essential for this role
About us
The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.
About the role
The Wellbeing Delivery Manager (WDM) is a newly created role and will provide strategic leadership and operational oversight over a diverse and expanding portfolio of wellbeing services, ensuring the organisation delivers meaningful and measurable impact for members, branches, volunteers and beneficiaries.
This senior role is accountable for the end‑to‑end delivery, prioritisation, optimisation and governance of wellbeing products and services and for driving continuous improvement across the programme. The WDM will lead and develop a multidisciplinary team, ensuring high standards of delivery and strong collaboration with internal colleagues, partners and external stakeholders.
The role will work proactively across the organisation to ensure services are evidence‑based, resilient, scalable and effectively promoted across the branch network and the RAF community. The WDM holds responsibility for performance management, KPI reporting and budget management and will use insight, evaluation and user feedback to shape service roadmaps and lifecycle planning. The role is busy and varied and will;
- Lead the delivery and continuous improvement of a designated programme of wellbeing products and services, including our online platforms, services and Community Grants Programme.
- Provide strategic direction for the development and evolution of service strategies, roadmaps and objectives, ensuring alignment with organisational priorities, data insights and beneficiary needs.
- Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement.
- Manage expenditure within agreed operational budgets, inputting to budget setting, forecasting and re-forecasting processes.
- Lead the recruitment and strategic oversight of remote, field‑based wellbeing trainers. Build effective working relationships with cross-functional teams and inspire, motivate and support colleagues to achieve objectives and KPIs.
- Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high-quality wellbeing services.
About you
It is essential that you can demonstrate proven leadership and management experience overseeing the implementation, delivery, growth and management of wellbeing services and initiatives. Educated to degree level or with equivalent relevant professional experience in the wellbeing services field, you will have experience of change management and a passion to introduce new systems and procedures to improve project delivery. Resourceful, innovative and self-motivated, you will have the ability to lead your team to deliver impactful results against challenging targets. Experience of managing budgets, KPI reporting and using data is essential for this role. As an Ambassador of the Association, you will be hands-on facilitating and presenting at meetings, events and strategic sessions to a wide variety of stakeholders.
Benefits include:
- Up to 42 days annual leave (pro rata), life insurance and sick pay
- Enrolment in health cash back plan to cover everyday healthcare needs
- Free access to Virtual GP, Health and Stress Support plus gym discount
- Subsidised short breaks at selected RAFA Accommodation
- Unlimited Refer a Friend bonus payments
Want to join us?
You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out it is highly recommended that you read the full role profile and person specification, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.
Closing Date: 8am Thursday 7 May
Interview Date: Tuesday 21 May
N.B. We may close this advert early so please do not delay in applying, we’d love to hear from you!
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process.
Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements.
No agencies please.


