Social work jobs

About Starlight

No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.

Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.

We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.

Our Culture

We believe that our success depends upon focusing on our purpose and business results and taking individual responsibility for a culture where everyone can belong, feel safe and thrive. Our values are the agreed standards that govern our behaviour and are central to our decision-making and the choices that we make. Our development programme focuses on individual awareness of our own values, strengths, and preferences – what makes us who we are – to help all colleagues think for themselves, manage their environment, and make appropriate, balanced decisions for themselves, others and Starlight. We believe that our strength is in our differences and constantly strive towards an authentic workplace culture with equity, diversity, and inclusion as central principles.

Our Strategy and the role of Policy and Public Affairs Coordinator

As a result of the rapid progress and positive outcomes of us leading, managing and coordinating an increasingly cohesive alliance for systemic change in children’s healthcare, we are now in the position of moving some of our focus to the Government and Parliament. This will involve sensitive networking, stakeholder engagement and relationship management. To sustain the momentum and maximise these opportunities, we now want to appoint a permanent coordinator who is dynamic, empathic and curious; with the experience and ability to coordinate and administer the work of a small team working at pace in a fast-changing environment.

The postholder will need to maintain superb attention to detail while juggling multiple priorities (and a diverse range of relationships). There will be growing opportunities to be involved in policy research and preparation of briefings, as well as organising and project-managing events, publications and other activities. There will be a continued focus on meetings of various kinds; aiming to ensure these are seamless and problem free for everyone involved. This will require considerable administrative support in diary management, arranging meetings, preparation of papers, accurate minute taking and follow up actions.

Salary: £23,100 - £27,340 per annum, dependent on experience  

Hours: 35 hours per week 

Contract: Permanent

Location: Combined home working and flexibly across Warwickshire  

Job Reference Number: 1661

A new and exciting opportunity has arisen within the organisation to provide administration to support Domestic Abuse case management interventions across Warwickshire, as part of the Drive Project.  

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response. 

The postholder will look forward to a challenging and rewarding work environment, in which finding a balance between team working and utilising initiative is important. The ability to foster positive working relationships is essential. The post holder will be pedantic about attention to detail, be motivated and able to organise workloads, demonstrate a professional telephone manner and be able to liaise effectively with other teams and agencies. 

The main purpose of the position is to facilitate the smooth running of the Domestic Abuse Perpetrator Panel by arranging the meetings and gathering and disseminating information shared by multi agency partner representatives. 

Above all, you’ll be interested in becoming part of a diverse and energetic environment and welcome the opportunity to tackle challenges, look for solutions and ultimately work in a sector that impacts on people’s lives. 

Police vetting maybe undertaken with the successful candidate.  

The postholder will be subject to an Enhanced DBS check against relevant barred lists.

For more details and to apply, please visit our website via the apply button.

Closing date: 15 March 2026. 

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

The Philanthropy Officer is an essential role within Amref UK's Supporter Engagement Team. It combines fundraising, supporter care, prospect research, event management and administration – with a focus on delivering our philanthropy strategy to increase unrestricted income. You will play a key role in supporting the team to raise income from small Trusts & Foundations, Mid-Level Donors and Legacy gifts, assisting the Philanthropy Manager with account management of existing donors as well as prospect research.

This role is about proactively building excellent relationships both in person and virtually, requiring confidence, a positive outlook, and the ability to work collaboratively. Previous experience in donor stewardship or relationship management is essential. You’ll be a fast learner with excellent interpersonal and organisational skills, keen take on new challenges, excited about working in international development and invested in Amref’s mission. This is an exciting opportunity to gain experience in high-value fundraising, learning a range of skills from prospect researching, supporter stewardship to organising donor events. 

Events Officer
Working Hours: Min of 30 hrs up to 37 hours per week 
Salary: 28,050 to  31,000 per annum 
Contract: 12 months Good opportunity for role to become permanent in future.
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• BHSF – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
 

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video explaining how your skills and experience match the job requirements along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 2nd March 2026.  Interviews to be held on Tuesday 17th March 2026.  Potential start by end of April 2026.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

To provide inspirational and effective leadership, ensuring the charity delivers its mission and strategic objectives while maintaining strong relationships with the Board of Trustees, staff, volunteers, beneficiaries, and funders. 

Key Responsibilities

• Strategic Leadership: Lead the development and implementation of the charity's vision, mission, and long-term strategy in partnership with the Board.
• Governance & Compliance: Work closely with the Chair and Trustees to ensure full compliance with Charity Law, the Charity Commission, and all relevant legislation (e.g., safeguarding, data protection).
• Fundraising & Financial Management: Oversee the charity's financial planning, manage budgets, and lead on developing and delivering a diversified fundraising strategy to ensure long-term sustainability and growth. This includes writing grant applications and identifying new income streams.
• Operational Management: Oversee day-to-day operations, ensuring efficient and effective service delivery and managing risk.
• Team Leadership: Lead, motivate, and manage a team of staff and volunteers, fostering a positive and inclusive organisational culture.
• Stakeholder Engagement & Advocacy: Act as the primary ambassador for the charity, building strong relationships with local authorities, funders, community partners, and the media. 

Person Specification

Essential Experience & Skills

• Proven experience in a senior leadership or management role, ideally within the charity/non-profit sector.
• Demonstrable success in income generation, including grants and fundraising.
• Strong financial acumen and experience in budget management and reporting.
• Excellent interpersonal, communication, and networking skills, with the ability to engage diverse audiences.
• Experience of working closely with or reporting to a Board of Trustees.
• Strong understanding of governance, safeguarding, and regulatory requirements in the UK charity sector.
• Ability to be a decisive, adaptable, and inspiring leader, comfortable with a hands-on role in a small organisation. 

Desirable Attributes

• A qualification in business administration, non-profit management, or a relevant field.
• Knowledge of the specific issues or services the charity provides.
• Experience in social enterprise development or digital transformation
• Existing vetting and safeguarding clearances

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

All applicants must have a right to work in the UK.

Concierge

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Concierge

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 13:00 - 21:00 . You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We are seeking a compassionate and dedicated Concierge to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds.  You’ll help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it most. This role is key to keeping our building, residents and service secure and responsive. You’ll do regular safety checks, monitor access, respond to emergencies, support residents with queries, keep records, and hand over to the team. You’ll also help maintain a clean and safe environment.

Some Key Responsibilities Include:

• Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
• Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures.
• Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
• Working with the wider team to make sure any urgent issues are picked up and followed through
• Remain alert and monitor CCTV throughout the shift.
• Adapting to service needs to support risk assessments, safeguarding checks, and service standards
• Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
• Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
• Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
• Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service.
• Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks.

About You

We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:

• Understanding and/or experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Role Purpose:

Working closely with the Director of Programmes to manage and help develop a portfolio of funds across Access’s enterprise grant, blended finance and capacity building work, the role holder will be the day-to-day point of contact for a portfolio of social investors, enterprise grant providers and other organisations funded by Access.

It is anticipated that this role holder may particularly specialise in the management of enterprise development funds, and those that are more local (place-based) throughout England.

The role will balance responsibilities including supporting and assessing funding proposals, managing performance via regular data submission and meetings, providing support from within and beyond Access’s own team, supporting peer learning between delivery partners and seeking to ensure that lessons and experience across Access’s programmes are maximised.

You will be part of a small organisation of around 15 people that take a flexible, collaborative and trust-based approach to work.

About Access – The Foundation for Social Investment

Access – the Foundation for Social Investment works to make sure that charities and social enterprises can access the finance they need to sustain or grow their impact.

Our mission is to use a range of tools – from grants to investments – to help charities and social enterprises grow their trading income, strengthen their resilience, and access social investment that works for them.

We are building a social investment market fit for the future – one that delivers the right kind of finance to grassroots organisations, particularly in underserved places and communities.

We do this by:

• Funding blended finance and enterprise development programmes in England.
• Sharing knowledge and data and translating it into practical insight that others can use.
• Mobilising others who share our goal of making capital work for communities.

Our values:

• We’re part of a much bigger team – we work alongside our partners, strengthening collective efforts to accelerate change
• We are curious, open and honest – our knowledge is for sharing and we don’t shy away from difficult questions
• We are not looking for quick fixes – we focus on the deep work of long-term systemic change

Key Responsibilities:

 Relationship Management

• Be the day to day point of contact for a portfolio of organisations who are applying for funding and/or delivering Access’s programmes.
• Build strong productive and supportive working relationships with delivery partners, in a spirit of collaborative endeavour and learning.
• Maintain comprehensive and clear records on Access’s systems of the status of the relationship and any key questions or issues which are currently being addressed.
• Seek to build an understanding of the underling impact of the delivery of our funds on the work of the charities and social enterprises they exist to support.

Performance Management

• Following an agreed pattern and schedule, regularly meet and speak to the delivery partners to receive updates on performance, and key issues.
• Ensure robust financial management of funds, including monitoring deployment targets of partners, managing budgets and the process for drawing funds from Access.
• Ensure that regular performance data is submitted to a high quality and in an agreed format with each delivery partner. Perform checks to ensure accuracy and check understanding with the delivery partner.
• Ensuring the uploading of data into Access’s management systems and producing the required performance reports for internal and external use.
• Use this performance data to analyse performance within each delivery partner and across the portfolio, including supporting the publication of a quarterly dashboard. Work closely with colleagues to identify trends and understand reasons for those trends.
• Work with delivery partners to address areas of under-performance, escalating issues where necessary to the Director of Programmes and Access committees.

Guidance and Support

• Use performance data and insight from different partners within the portfolio to identify opportunities to support partners with, for example, peer support around areas of good practice.
• Offer expertise within Access and across partner organisations to support delivery partners in particular aspects of their work.
• Where challenges are common across many delivery partners, work with colleagues and the Director of Programmes to develop shared solutions, tools, or learning resources which might address those challenges.
• Support the design and delivery of external events, including peer-learning events.

Facilitating and supporting decision making

• Reviewing and co-developing plans and proposals in collaboration with partners.
• Writing papers including assessment papers for Access committees, presenting clear information and context to aid understanding and decision making.
• Present analysis based on performance data and qualitative insight to inform decisions within the team about ongoing relationships with delivery partners.
• Actively participating in the peer-review of assessment papers produced by other colleagues in the Programmes team.

Supporting learning and programme design

• From data and insight gained through performance management, work with colleagues across Access to identify common themes within the portfolio to aid Access’s learning and influencing objectives.
• Work with the Director of Impact and Evaluation to analyse performance data and make it available for publishing in various forms.
• Based on learning gathered across the portfolio within the Programme team and across all of Access, work with the Director of Programmes to identify how programmes can be improved and developed.

Skills and Experience:

 Knowledge & Experience

• Experience of managing complex relationships with multiple stakeholders, of setting and monitoring KPIs, holding delivery partners to account and seeking continual performance improvement.
• Familiarity with using Excel, and databases and/or CRM systems for managing large quantities of data, including bulk uploading and creating reports to aid analysis.

Skills & Abilities

• Ability to build strong collaborative working relationships with partners at all levels including Trustees, CEOs and delivery teams.
• Ability and inclination to manage large quantities of data and work with partners to ensure that data quality is high.
• Ability to evaluate, synthesize, and communicate insights from dense or technical documentation.
• Ability to produce clear and succinct written communications for partners and committees.
• Confident in verbal communication and presentation.
• Highly numerate.

Personal Style & Behaviour

• Enthusiastic learner.
• Practical and rigorous.
• Demonstrates clarity of thought and communication.
• Curious and creative thinker – enjoys uncovering trends, challenges and opportunities, and presents practical solutions rather than problems.
• Collaborative.
• A passion for supporting charities and social enterprises.

Desirable

• Experience of working within or with charities and social enterprises
• Experience of managing data relating to social impact.
• Experience of investment structures.
• Experience of local partnership structures or place-based working.
• Experience of enterprise development activity.
• An ability to use and scrutinise complex financial models.
• Ability to travel around England when required.
• Excellent IT skills across a range of platforms.

How To Apply

Please submit your CV and Cover Letter (up to one page A4) to Careers4Change – see website

Equal Opportunities

Access is committed to a policy of Equal Employment Opportunity and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

• We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
• As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

Job title: Programme Manager

Location: Hybrid with at least one day in the Access office near Old Street, London (currently Tuesdays)

Reporting To: Director of Programmes

Contract: Full time permanent

Salary: £45,061

Date Closes: Thursday 5th March 2026

Following a successful application to the Henry Smith Foundation we are seeking a passionate, committed and flexible Support Worker (35 hours per week) to join our team to support young people and families, primarily focusing on LGBTQ+ young people but working with the wider team to ensure all young people and families are supported.

The main aims of the post are to ensure:

• The charity delivers quality information, advice, guidance and advocacy services which improve outcomes for LGBTQ+ young people in Calderdale & Kirklees.
• LGBTQ+ young people who face additional access barriers are reached and given the opportunity to engage with the service, reducing their isolation and loneliness.
• LGBTQ+ young people have emotionally healthy relationships with their family, friends and intimate partners.

The above would be achieved through group work, youth groups, parent and family groups, 121 work, attending professional meetings such as Team Around The Family and Child In Need meetings, mediating between families and schools, networking, stand events such as Pride’s and Freshers events, offsite activities and family support sessions.

This is a service user and public facing role. The successful candidate will be expected to attend sessions, meetings and events across in Calderdale & Kirklees

The right candidate will have:

• JNC Level 3 Youth and Community Work qualification or a willingness to undertake training. We welcome applicants with equivalent qualifications and experience in relevant sectors inclusive of child care, teaching, social work, nursing etc (or due to complete 2026 - 2027).

• A minimum 12-months experience of working with children, young people aged 25 and under and/or families
• An ability to assess needs and involve young people in identifying appropriate self-action plans
• Knowledge and understanding of the impact of Homophobia, Biphobia and transphobia on LGBTQ+ young people
• A flexible approach to work and willingness to work some evenings and weekends
• A full clean driving license and access to a car

What you'd get from us:

• Training and development opportunities
• A generous annual leave entitlement, 31 day per year plus bank holidays
• 6% pension contribution
• Life Assurance at three-times salary rate
• An employee health plan, helping with the costs of dental, optical treatments etc
• Access to staff counselling
• Perkbox Employee Benefits - 1000+ deals and discounts
• Travel expenses
• Flexible and hybrid working
• Earn between £26,510.82 – 27,836.36
• Pay award pending

Why you'd work for us:

• So you can use your skills and passion to influence change and improve outcomes for some of the most stigmatised and marginalised people in Calderdale & Kirklees
• Gain experience, build your transferable skills and learn new ones
• Be part of an amazing, committed team challenging stigma, bias, and inequalities

We have an exciting opportunity for someone to join a small, committed and experienced team supporting children, young people and families before and after the death of a parent or sibling. SeeSaw is a local award-winning charity, established in 1999 and providing grief support for Oxfordshire families since 2000. 

We are looking for candidates who have experience of working with children and young people, and their families. You may have gained experience in a range of settings, but the most important quality is the ability to communicate effectively and to make and sustain supportive relationships with families. 

Our practitioners have a caseload of individual children and their families, and liaise with professionals from schools, health, social care and children and young people’s mental health services, as well as with our team of Volunteer Support Workers. You will be able to work collaboratively and on your own initiative, ideally have a qualification in health care, social work, counselling, psychological services or education; knowledge of therapeutic interventions in grief work would be helpful but not essential as training will be given. 

Men, younger people, and individuals from minoritised communities are underrepresented in our workforce and we are particularly keen to encourage applications from these groups. 

Interviews will be held on 24th March 2026. 

About the Role

The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.

For a trainee post, this role would suit applicants with:

• At least 6 months' experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
• Experience of achieving performance and quality targets/KPIs.
• An ability to work independently without close supervision and collaboratively as part of a team.
• Experience of listening and questioning with an ability to manage challenging situations.
• Commitment to training and achieving full targets and quality requirements within a 3-month period.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’  experience of delivering excellent customer service in a regulated  environment such as banking, insurance, or a contact centre.

2. Experience of achieving  performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4.Effective oral and written communication skills.

5.Numerate to the level required by the tasks.

6.IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship. 

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.

The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.

The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.

Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.

The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.

At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.

This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.

How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.

This role will require flexibility for occasional travel in England and Wales.

Key responsibilities:

Organisational safeguarding accountability and assurance

• Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
• Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
• Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
• Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.

Trauma-informed safeguarding practice and oversight

• Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
  • Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
  • Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
  • Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
• Support staff through reflective supervision, guidance, and training to respond effectively.
• Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
• Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
• Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
• Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.

 Policy, compliance and organisational assurance

• Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
• Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
• Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.

Culture, capability and continuous improvement

• Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
• Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
• Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
• Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.

Equity, inclusion and anti-racist safeguarding

• Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
• Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
• Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.

Partnership working and external accountability

• Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
• Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.

Experience (Essential)

• Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
• Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
• Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
• Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
• Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
• Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
• Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.

Knowledge (Essential)

• Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
• Up-to-date knowledge of children’s and adult social care systems.
• Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
• Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
• Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
• Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements

Skills and abilities (Essential)

• Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
• Calm, credible, and reflective approach in ambiguous or high-pressure situations.
• Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
• Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
• Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
• Ability to work collaboratively across wide-ranging professional teams and external partners.
• Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.

Qualifications (Essential)

• Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
• Evidence of ongoing professional development in safeguarding children and adults.
• Permission to work in the UK.

Attributes and general characteristics (Essential)

• Commitment to the values, aims, and objectives of Kinship.
• Respectful, empathetic approach to working with individuals from diverse backgrounds.
• Flexible and willing to travel across England as required.
• Excellent written and spoken English.

Desirable

• Lived experience of kinship care.
• Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
• Experience in innovation and continuous improvement within safeguarding practice or organisational culture.

How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026. 

For all questions, please provide a maximum of 250 words per answer.

1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career?  Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to. 

2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.

3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response? 

4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed? 

5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

HEAD OF PARTNERSHIPS & DEVELOPMENT

About Us

Portobello Business Centre (PBC) is a not-for-profit organisation that helps people start, grow and scale successful businesses. 

Build our first fundraising function and secure transformational partnerships that drive social mobility.

For 30 years, we have been committed to social mobility, inclusion and entrepreneurship and have supported thousands of businesses. Alumni include household names such as Charlie Bigham’s, Innocent Drinks and Karen Millen, as well as countless sole traders and early-stage founders.

We are a small, ambitious, growing team working to deliver a new organisational strategy and expand our impact.

About You & The Role

You are a natural builder who enjoys closing deals, developing relationships and creating meaningful social impact. You will shape and lead PBC’s first dedicated fundraising function, building a portfolio from the ground up with limited existing donor relationships.

The role focuses on securing six-figure corporate partnerships and cultivating high-net-worth individual donors, alongside a smaller trusts and foundations portfolio. You thrive in a strategic, relationship-led role and are comfortable using a broad range of fundraising approaches.

Working closely with the leadership team, you will secure funding to support long-term sustainability and expand PBC’s impact across London and beyond. Initially the sole fundraiser, you will have the opportunity to develop and lead a team as the function grows.

Key Responsibilities

• Fundraising Strategy Delivery: Take ownership of multi-year fundraising strategy working closely with the CEO and Board to diversify and increase revenue streams that support PBC’s service expansion and reach

• Relationship Management: Research, identify and cultivate funding opportunities from companies and high-net-worth individuals, alongside trusts and foundations

• Trusts & Foundations: Oversee the grant pipeline, with external support for high-value applications and build relationships with decision-makers

• Develop Compelling Fundraising Material: Collaborate with CEO and wider team to evidence, quantify and articulate PBC’s social value using data and storytelling to position PBC as a high-impact partner for donors and partners

• Performance Monitoring & Reporting: Track and evaluate fundraising performance against financial and operational targets. Provide regular updates to the CEO and Board, ensuring compliance with fundraising regulations, sector and the Chartered Institute of Fundraising best practices

• Proactive Self Starter: Though collaborative, you are motivated to build and maintain momentum, identify and create opportunities and take full ownership of projects from initial idea to delivery

• Commercial Development: Support development, sales and delivery of commercial income strategy, specifically helping to grow the paid membership scheme and securing sponsorship for commercial programmes and offers

Benefits

• Annual Leave: 21 days’ paid annual leave, plus UK public and bank holidays.

• Christmas Closure: Additional 10–14 days of paid leave as the office closes between Christmas and New Year.

• Season Ticket Loan: Interest-free season ticket loan available to support travel costs.

• Training & Professional Development: Access to relevant fundraising, partnerships and leadership training, including external courses, sector events and conferences.

• Supportive working environment: A small, collaborative and ambitious team.

#Fundraising #Head Of Development #Partnerships #Corporate Fundraising #Corporate Partnerships 
#Senior Fundraising #Social Impact #London #Head Of Development #Partnerships #Corporate Fundraising #Corporate Partnerships #Senior Fundraising #Social Impact #Business Development #Strategic Fundraising #Strategic Fundraising #Strategic Partnerships #Strategic Partnerships

The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence.

The Role

The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making.

Key responsibilities include:

• Lead SIG’s financial strategy, planning, and operational delivery to drive organisational growth and sustainability.
• Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way.
• Lead financial transformation and improvement initiatives, optimising systems and infrastructure.
• Provide oversight of budgeting, financial reporting, forecasting, and risk management.
• Lead the Finance team, fostering a culture of accountability, innovation and continuous learning.
• Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds.
• Support income generation, strategic partnerships, and long-term financial planning.
• Maintain and review risk registers, business continuity plans, and organisational performance frameworks.

Candidate Requirements

We are seeking a highly capable, strategic, and commercially aware finance professional with:

• Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body.
• Significant senior financial leadership experience in the charity or not-for-profit sector.
• Proven experience in strategic financial planning, budgeting, forecasting, and reporting.
• Experience of leading financial transformation and change programmes.
• Experience presenting complex financial information to Boards and non-financial stakeholders.
• Strong understanding of charity finance regulations, SORP, governance, and compliance.
• Exceptional analytical, project management, and strategic planning skills.
• Ability to lead, influence, and inspire cross-functional teams and senior stakeholders.
• Commitment to SIG’s values, trauma-informed approach, and inclusive leadership.

Desirable:

• Relevant postgraduate qualification in finance, leadership, or management.

• Experience of overseeing IT.

• Experience in income generation, business development, or securing external funding.

Location

Hybrid working with twice a week in-person attendance required at SIG’s head office in London.

Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.

The Junction is an out of hours service, open 365 evenings a year 4pm-11pm, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.

Working pattern includes every other weekend and working hours are 16:00-23:00.

Main duties of the job

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve.

• Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations

• Expertise and Risk Management:Effectively manage risk and supporting positive risk taking.Conduct investigations in line with relevant policies

• KPIs and Data Excellence: To effectively record and evidence outcomes.

Who we are

Swindon and Gloucestershire Mindprovide advice and support to empower anyone in our local communities experiencing a mental health problem. We campaign to improve services, raise awareness, and promote understanding.

Our Vision:We will not give up until everyone experiencing a mental health problem gets both support and respect. Swindon and Gloucestershire Mind creates services where people are recognised, valued and supported.

You are joining a committed and skilled team and you will be working alongside people who are passionate about mental health care and support.

Our Values:

• SelflessnessWe will act in the best interests of the people we support.
• IntegrityWe will be principled in our work.
• ObjectivityWe will act and take decisions impartially and fairly, without discrimination or bias.
• AccountabilityWe will take responsibility for what we do and how we do it.
• OpennessWe will work and take decisions in an open and transparent manner.
• HonestyWe will be truthful and reliable.
• LeadershipWe will model Swindon & Gloucestershire Minds values and lead by example in demonstrating organisational behaviours.

Swindon & Gloucestershire Mind is committed to promoting equality, diversity and we ensure that we are an inclusive organisation, where diversity is valued, respected, and built upon. We are committed to compliance with relevant equality legislation, the Equality Act 2010, Codes of Practice, and relevant best practice guidance.