Social work manager jobs

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

We are looking for a proactive and people-focused fundraiser to join our ambitious team as Community Fundraising and Partnerships Officer. This is a pivotal role where you will:

• Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups.
• Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds.
• Be the key link between Dash and our supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission.

This is a fantastic opportunity to make the role your own. While some community fundraising has taken place, there is huge potential to grow our income and partnerships given our location near major companies and active community groups. You will work closely with our CEO and Trusts & Foundations Lead and play a central role in securing the resources needed to continue our life-changing work.

4-5 days per week (flexible), hybrid location (home-based with regular travel to Maidenhead, Slough, and
Windsor, so ideally based within 1 hour of the area)
Term: Permanent or we will consider contract

This role is perfect for someone who wants to use their fundraising expertise to make a real and lasting difference to families in crisis.

Project Officer (Part-time)

£32,000 pro rata | 21 hours per week (3 days)
Hybrid working | London-based (minimum 2 days in the office)

We're working with a lovely London-based charity that supports individuals and families facing financial hardship and exclusion. At an exciting point of growth, they're looking to recruit a Project Officer to support the delivery of advice and non-advice projects that make a real, tangible difference to people's lives.

This is a fantastic opportunity for a highly organised, proactive individual who enjoys juggling multiple priorities and working closely with colleagues, partners and people with lived experience.

About the role

As Project Officer, you'll play a key role in supporting the smooth delivery of a range of projects and campaigns. Working closely with the Projects & Partnerships Manager, you'll provide hands-on coordination, administrative support and data management, helping ensure projects are delivered efficiently, compliantly and on time.

You'll be part of a small, committed team, so you'll need to be confident working autonomously, using initiative, and building strong relationships across teams and with external stakeholders.

Key responsibilities

• Provide comprehensive administrative and coordination support across multiple projects

• Schedule meetings, prepare papers, take minutes and track actions

• Liaise with internal teams, external partners and lived experience groups

• Support the delivery of events, campaigns and engagement activities

• Maintain accurate project data and records using CRM systems (GDPR compliant)

• Assist with project reporting, dashboards and progress updates

• Contribute to service development, process mapping and organisational growth

• Support research, fundraising activity and the promotion of organisational impact

About you

You'll bring strong organisational and communication skills, along with a genuine commitment to social justice and equality. You'll be comfortable handling sensitive information and engaging with people from a wide range of backgrounds.

You will ideally have:

• Experience supporting projects or services in a charity, community or public-facing setting

• Excellent written and verbal communication skills

• Strong IT skills (Outlook, Word, Excel and CRM/case management systems)

• The ability to manage competing deadlines and priorities

• A non-judgemental, empathetic approach and commitment to equality and inclusion

• Confidence working both independently and as part of a small team

Compliance Officer

We are looking for a detail-oriented and proactive Compliance Officer to join a mission-driven organisation dedicated to transforming the lives of care-experienced young people through sustainable employment.

You will be working for a respected charity that supports young people facing significant barriers, ensuring that high-quality, accurate data underpins service delivery, reporting, and funding compliance. If you are passionate about data integrity, continuous improvement and supporting frontline teams to achieve impact, this role could be a great fit.

Position: Compliance Officer
Location: London Waterloo (hybrid – minimum of 2 days per week in the office)
Salary: Up to £35,000 per annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week (Monday to Friday)
Benefits: 27 days annual leave plus the 1st Friday of every month as a half day
3% pension contribution after 3 months of service

Closing Date: Sunday 18th January 2026 at 11.59pm

About the Role

As Compliance Officer, you will play a vital role within the Careers Team, working closely with Career Specialists and the Systems and IT Manager to ensure that data is accurate, consistent and captured in a timely way.

High-quality data and reporting are essential to demonstrating impact, meeting contractual requirements and securing funding. You will support compliance across systems and processes, contribute to continuous improvement, and help ensure the organisation meets its obligations under GDPR and data protection legislation.

Main Duties and Responsibilities

• Work collaboratively with the Careers Team to ensure data is captured accurately and entered into the database on time
• Support the development, review and continuous improvement of data processes and compliance procedures
• Deliver staff training on compliance, data quality and reporting processes
• Support stakeholder and contract meetings, including evidencing compliance against contractual requirements
• Maintain a strong working knowledge of GDPR, the Data Protection Act 2018 and ICO guidance
• Work with the Systems and IT Manager and senior leadership to ensure organisational compliance
• Support the production of accurate records of service delivery, including monthly reports, KPIs and contract monitoring
• Contribute to a culture of accountability, quality and continuous improvement across the team

About You

You will be highly organised, analytical and confident working with data and processes.

You will enjoy working collaboratively with frontline teams, supporting them to understand and meet compliance requirements without losing sight of the organisation’s mission and values.

You will be comfortable managing multiple priorities, confident communicating with colleagues at all levels, and motivated by contributing to meaningful social impact.

Experience, Qualifications and Skills

Essential:

• Strong attention to detail with the ability to follow and implement processes accurately
• Excellent written and verbal communication skills
• A collaborative, supportive approach to working within a team
• Ability to identify opportunities for process improvement and communicate these confidently to senior staff
• Experience managing multiple priorities and working to deadlines
• Good IT skills, particularly Excel, with experience using databases or CRM systems
• Resilient, positive and resourceful, with the ability to work effectively in complex environments

Desirable:

• Experience working with vulnerable or disadvantaged young people

• Understanding of statutory contracts, KPIs and evidencing requirements
• Experience working with Salesforce or similar CRM systems

If you are passionate about data quality, compliance and supporting teams to deliver meaningful outcomes for young people, we would love to hear from you.

To apply, you will be asked to submit your CV along with a covering letter outlining how your experience and skills meet the requirements of the role.

You may have experience in roles such as: Compliance Officer, Data Officer, Monitoring & Evaluation Officer, Systems Administrator, Operations Officer, Programme Support Officer, or similar compliance and data-focused roles.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Remote globally

Closing date for Sourcing: 31 December 2025

Contract status: Global post, full-time

Start date: As soon as possible

Contract duration: Permanent

Remuneration: Competitive

Salary Band: A1 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

As the Director of Programme Performance, you will be pivotal in leading a team responsible for the design, implementation, and management of monitoring, evaluation, and learning (MEL) systems. Your leadership will be critical in developing performance indicators and data pipelines that inform organisational and programmatic key results, guide data-driven decision-making, and deliver meaningful impact assessments.

The Director of Programme Performance will ensure the effective development of culturally relevant, community-centric performance indicators and alignment with donor requirements. They will collaborate closely with the Data Science and Technical Knowledge teams to design and refine performance indicators, implement monitoring frameworks, and develop data flows that align with Blue Ventures’ strategic goals.

This role also includes overseeing the integration of community feedback, fostering continuous learning, and ensuring that programmatic data informs adaptive management.

The ideal candidate will be an experienced leader with a strong background in marine conservation, socioeconomics, and MEL systems and experience working with small-scale fishing communities in diverse geographical contexts. This role will report to the Chief Technical Officer.

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!

The Assistant Accountant is a crucial role that sits in our high performing finance team. We’re seeking a proactive and detail-oriented professional to join our high-performing finance team. This is a varied role where you’ll play a key part in ensuring the smooth running of our financial operations and supporting the delivery of accurate, timely financial information. You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner and providing excellent customer service. This is an excellent opportunity for someone with all-round experience in finance within fast paced environment.

What you’ll do: 

• Have responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
• Attend promptly to general finance queries.
• Reconcile fortnightly travel invoices and monthly credit card statements obtaining approvals and uploading to the accounts system.
• Raise all sales invoices across all group companies.
• Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
• Provide cover for the other assistant accountant, namely in relation to purchase ledger processing and payments runs and bank transaction postings.
• Ad hoc analysis and support for month and year end activities.

What you’ll need:

• Experience of using a finance system preferably Sage 200, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook.
• An ability to multi task and work to tight deadlines.
• Experience of working in a finance team in a similar role
• High level of accuracy and attention to detail
• A consistent and effective team player who can multi task and prioritise
• Effective oral and written communication skills 

 This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.   

The successful candidate must be available for an immediate start at the end of January 2026.
 
Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead our marketing work that grows our social businesses and deepens our impact on women’s health and wellbeing.  
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.

Job title Head of Marketing

Salary £60,000 FTE 

Reports to: CEO 

Time commitment 3 days a week (21 hours) 

Start date: End of Jan 2026  

Contract type - 12 months

Applicants must have the right to work in the UK.

We would consider a freelance contract

Location  - London Bridge  

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About the organisation  

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice

Strategic objective goals:

Together as women:

• We create kind, nurturing spaces where we connect and improve our health and wellbeing
• We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
• We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.

About the role 

The Head of Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead on the continued design and the implementation our marketing strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.

Working closely with the leadership team, the postholder will enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.

This role is both strategic and hands-on—ideal for a results-driven marketing professional. By driving growth in our social businesses and expanding our audience reach, the Head of Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact

Our social businesses:  

The Gym – Movement, Confidence, and Connection

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission

The Café – Nourishing Food, Nurturing Community

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge

Room Hire – Spaces that Enable Collaboration and Impact

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.

Key responsibilities:

Marketing and Communications

• Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.

• Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.

• Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly

• Oversee digital marketing, social media, and community engagement strategies.

Outreach and Programme Support

• Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.

• Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.

• Contribute to measurement and communication of our social impact

Line Management

• Line manage the Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.

Values-Driven Leadership

• Embed the organisation’s mission and values into all business and marketing activities.

• Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.

Person Specification

Qualifications

• Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.

Experience

• Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business

• Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.

• Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning

• Demonstrable ability to build, develop and lead a multi-disciplinary team and foster a culture of innovation and continuous improvement.

Skills and Competencies

• Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

• Excellent leadership, team management, and people development skills.

• Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.

• Ability to balance financial objectives with social mission, embedding values in all activities.

• Proficiency in digital marketing, CRM systems, and business reporting tools.

Personal Attributes

• Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.

• Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.

• Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.

• Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment 

The Local Storytelling Exchange (the Exchange) exists to change the conversation about the ‘green transition’ in the UK. We tell the human stories of how everyday people, communities, and places are building fairer, greener futures, especially where narratives around climate action are more contested. Our place-based storytellers use community insights, journalistic expertise, and creative storytelling to shift narratives and humanise the transition.

About the role  

We are looking for a Digital Innovation Lead to position us at the cutting-edge of digital, locally based storytelling about the climate transition.

Part of this role will be overseeing our approach to social media. But more than that, the successful candidate will bring their know-how and entrepreneurial flair to help us reimagine our digital storytelling on the climate transition.

From TikTok to hyper-local Facebook groups, from AI-powered analysis to multimedia experimentation, you will help the Exchange build a digital game that’s contemporary, sector-leading, ethical and true to both our mission and our USP as locally rooted, authentic, people-led storytellers.

In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get it, how to use it - and what great looks like for an organisation like us - is.

The Digital Innovation Lead will deploy audience and platform insight, social listening, and restless creativity. They will ensure our digital storytelling has scale, reach and narrative-shaping impact in its own right, and as a complement and added dimension to our existing, sector-leading print, broadcast and online journalism.

We want someone who can work collaboratively to challenge our assumptions and try new things, while holding on to what makes the Exchange’s storytelling special: our authenticity and people-first approach.

Key responsibilities  

• Shape and deliver a digital innovation strategy that harnesses the Exchange’s USP and place-based focus to impactfully engage audiences, share stories, and measurably influence local narratives.

• Working with the Executive Director and Head of Programmes, secure partnerships and funding to put the strategy into practice – ranging from partnering with local influencers and campaign groups, to national media platforms, data platforms, or creative tech collaborators, and more.

• Lead experimentation with emerging tools – including AI, community insights, social listening tools, multimedia storytelling and audience analytics 

• Design systems for (digital) social listening and audience intelligence that build on our existing USP as a place-based, storyteller-led organisation.

• Build a roster of associate content creators so we can generate excellent content, quickly.

• Build digital confidence and capacity across the organisation and key external partners, mentoring colleagues and associates to use digital tools creatively and ethically.

• Ensure the Exchange uses technology ethically and responsibly in line with the Exchange’s mission.

• Balance working at pace under own initiative, with working collaboratively and supportively within a small, hybrid organisation.

 About you  

You are likely to be a creative digital communications and/or engagement specialist who combines vision and innovative spark with the determination to build networks, projects and partnerships to turn ideas into real world impact. You can bridge big picture strategic thinking and tracking the latest ideas, with practical application to prototype, test and learn fast.

You will have a strong instinct for what makes for brilliant content that has impact at scale, and how to get it seen. You will be audience, mission and impact-led, innovating around how best to reach people across platforms and wider engagement.  You will have a strategic mind, up-to-the-minute understanding of today’s information and digital environment, and a rich network of intelligence and contacts. You'll understand how digital content can complement ‘traditional’ journalism and be excited to combine these approaches in new ways as part of shaping local narratives across the country.

Whatever your background, you’ll be excited to join a journalism, narrative shaping and storytelling organisation with a strong reputation for “traditional” media impact, which is evolving that to also excel in the digital world.  You will be fascinated by how digital storytelling can be used brilliantly, within current and emerging information system and technological frontiers, to be a positive counterforce to misinformation and culture wars around climate action.

Emmaus Overview

Emmaus is a community that provides accommodation and work for vulnerable people. We are committed to providing support while promoting independence. Staff and volunteers must work closely with Companions while observing appropriate professional boundaries in performing their role. They must also learn and engage with the Emmaus ethos.

The key task for this role is to manage a caseload of up to 16 Companions and to ensure that new companions get the information and support they need to help them settle in quickly and easily to the community and to working in our charity shops, warehouse and delivery / collection service. The support worker role is central to the team and close teamwork is essential.

The support worker will undertake direct support work with companions. Each companion has a personal support and development plan to help them achieve their personal goals and ambitions, in compliance with our Emmaus ethos, strategic aims, organisational objectives, policies and procedures.

Staff are expected to participate in and support solidarity activities undertaken by the Community.  Solidarity within the context of Emmaus is the working with groups and individuals towards the alleviation of poverty, social exclusion and suffering, and responding to local, national and international appeals for relief and support.

We expect you to carry out your job responsibilities in an environmentally aware manner.  Our aim is to ensure all resources are utilised effectively and efficiently.  You will be expected to apply sound ‘value for money’ principles in undertaking purchasing or supply of goods and services.

In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus’s aim to take action to help disadvantaged people.  You will be expected to encourage and support volunteer involvement in our work.

Main duties and responsibilities

Support for Companions

• Support a caseload of companions to reach their potential through both practical and emotional support.
• Tailor support plans to meet individual needs – setting goals, assigning actions and taking a holistic view of the person and their wishes.
• Guide induction and exit processes for companions – to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.Use de-escalation techniques to manage challenging behaviour as it arises, with consideration to positive conflict resolution.Support with incident response, including responding to risk, e.g. anti-social behaviour, mental health concerns, fire alarms etc.
• Liaise with external providers (CMHT, GP, DWP, hospitals, probation, prisons, CAB etc) to ensure that specialist advice and guidance is sought where needed.

Administrative duties

• Maintain accurate records in line with internal policy and with consideration for GDPR principles.
• Perform tasks to support the effective running of the community.
• Contact external providers to make them aware of who we are and what we do to drive referrals.
• Provide written updates for key stakeholders and internal meetings.
• Provide structured support for companions as agreed in the support plan.
• Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.

Health and Safety

•  To apply the organisations health and safety policy.
• To carry out risk assessments as and when required and to ensure actions arising from this are carried out.
• To ensure that health and safety procedures are understood and followed by all companions.
• To report any incidents or concerns to the Community Support Manager.

Job Summary

We are seeking an experienced, registered nurse to support and lead our nursing unit in the absence of the Unit Manager or Deputy Unit Manager. The post holder will provide high-quality, person-centred care to residents, promote professional standards, and ensure a collaborative, supportive environment for residents, families, and staff. This role includes clinical leadership, staff supervision, and contribution to practice development in line with NMC regulations and Nightingale policies.

Key Responsibilities

Leadership & Management

• Act as the lead nurse in the absence of the Unit Manager/Deputy, ensuring the smooth operation of the unit.

• Support with rota planning, staff deployment, and management of nursing teams.

• Contribute to recruitment, supervision, appraisal, and ongoing professional development of staff.

• Ensure effective communication across internal departments and with external professionals, residents, and families.

• Promote a culture of respect, empathy, and professionalism, in line with Nightingale’s values and Jewish cultural observances.

• Support in managing complaints, incidents, and staff concerns following Nightingale procedures.

Clinical Practice

• Coordinate, deliver and evaluate high standards of resident care in line with CQC and regulatory standards.

• Maintain safe administration and control of medications.

• Promote and model effective multidisciplinary communication.

• Engage in clinical practice regularly to maintain clinical skills and support staff on the floor.

• Contribute to continuous improvement in nursing practice, patient outcomes, and resident satisfaction.

Service & Practice Development

• Work with the Unit Manager to implement changes and innovations in clinical care.

• Participate in quality assurance, audits, and evaluation of care standards.

• Ensure safe, effective, and up-to-date practices based on current research and clinical guidelines.

• Foster a learning environment for staff and students on placement.

• Mentor staff and support development of specialist skills in elderly care.

Education & Research

• Take responsibility for your own professional development and NMC revalidation (where applicable).

• Conduct bi-monthly 1:1 supervisions with allocated staff members.

• Promote evidence-based practice and contribute to training and development sessions for team members.

• Participate in service improvement initiatives and research where appropriate.

Health & Safety / Compliance

• Uphold Nightingale’s policies on fire safety, health and safety, infection control, and emergency procedures.

• Ensure compliance with safeguarding, medicines management, and legislative frameworks governing adult social care.

Site Cover

• Participate in the site-wide cover rota, including occasional out-of-hours responsibilities and working opposite the Unit Manager to ensure continuity of care and leadership.

Essential Criteria

• Registered Nurse with valid NMC PIN.

• Experience in elderly care or a similar setting.

• Strong leadership, communication, and clinical skills.

• Understanding of CQC standards and person-centred care.

• Commitment to cultural sensitivity and values of Nightingale.

Desirable

• Previous experience in a senior or acting-up role.

• Mentorship or teaching qualification.

• Knowledge of Jewish cultural practices (training can be provided).

Sponsorship 

Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.

The postholders will work with the Area Engagement and Partnership Managers to identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders. 

They will also work closely with the National Influencing and Networks Team.

It is essential for the postholder to be based within, and have strong knowledge of the geographical area they will be covering.

Please visit our websiter for more information about our area based work.

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. 

About Clinks  

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. 

Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose

To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders

Job summary

These roles will increase awareness and understanding of the criminal justice voluntary sector operating within East of England and the South Central & South West. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.

The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.

The post will deliver activity to meet funder requirements, aims and objectives.

Reports to: Area Engagement and Partnerships Manager

Responsible for: N/A 
 

1. Duties and key responsibilities

Area Engagement and Impact 

• Identify and increase awareness of voluntary sector organisations based in the East of England and the South Central & South West, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. 

• Understand the work of local and regional voluntary sector infrastructure organisations in a the East of England or South Central /South West to strengthen the support offered by Clinks and increase partnership working and collaboration. 

• Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.

• Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. 

• Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. 

• Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. 

• Work alongside the Area Insights and Impact Officer to capture the needs of the sector and influence and inform future activity. 

• Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.

• Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.

• Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. 

• Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. 

External Relationships

• Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support 

• Provide representation at various meetings, both internally and externally with partners and stakeholders.

• Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders 

• Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 

2. General responsibilities

• Represent and be an ambassador for Clinks 

• Work to support the mission, ethos, and values of Clinks 

• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 

• Support and promote diversity and equality of opportunity in the workplace 

• Work collaboratively with others in all aspects of our work 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification 

Experience, Skills and Abilities  

• Significant experience of working or volunteering in the voluntary sector in the East of England 

• Relationship building and management with a range of stakeholders and networks. 

• Good attention to detail and ability to maintain effective records, utilising a range of different methods. 

• Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. 

• Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload.

• Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. 

• Adaptability and flexibility in being able to deal with new situations quickly and efficiently.

• Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.

• Convening meetings, arranging and chairing events both in-person and online. 

• Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. 

• A collaborative approach to working with colleagues but also able to work alone. 

• Highly organised with good project and time management skills. 

Knowledge  

• Role of the voluntary sector in addressing social exclusion. 

• The criminal justice context and related policy. 

• Understanding the role of national and local infrastructure organisations 

• An understanding of East of England geographical area 

Personal attributes and other requirements  

• Able to travel extensively across the East of England with occasional travel across England and Wales. 

• Able to work evenings and weekends and stay away from home overnight where necessary. 

• Work well as part of a small team and independently, with a flexible approach to work. 

• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.  

• Commitment to the values and ethos of supporting people in the criminal justice system. 

About St Peters West Molesey & Bridge the Gap

St Peters West Molesey is one of twelve VCSE partners delivering Surrey’s Changing Futures / Bridge the Gap service. Bridge the Gap supports people experiencing multiple disadvantage—including homelessness, rough sleeping, mental and physical health challenges, substance use, domestic abuse, offending behaviours, and other safeguarding concerns.

Using a holistic, trauma-informed and person-centred approach, we walk side by side with clients to help them stabilise their lives, regain control, and achieve meaningful change.

The Role

We are looking for a compassionate, motivated Bridge the Gap Practitioner to provide intensive outreach support to single people who are rough sleeping, homeless, or at risk of homelessness. Each individual is unique, and your work will reflect their personal goals, strengths, hopes, and aspirations.

You will build trusting relationships, co-produce person-centred plans (“My Story, Strengths and Hopes”), and offer practical, emotional, and advocacy support. Alongside system partners and multi-agency teams, you’ll help clients access the services they need to move towards stability and wellbeing.

This role includes reflective practice and clinical supervision with our resident Clinical Psychologist, ensuring your own wellbeing is prioritised.

Key Responsibilities

Engagement & Support

• Build relationships with people who are rough sleeping, homeless, or at risk of homelessness

• Provide intensive, flexible outreach support

• Develop co-produced, person-centred support plans

• Support clients to improve physical and mental wellbeing

• Assist with life skills: budgeting, tenancy sustainment, accessing services, education, employment, community living

• Accompany clients to appointments and services (“walking shoulder to shoulder”)
   

Housing & Practical Support

• Work towards securing and sustaining stable accommodation

• Support clients with benefits, daily living tasks, and referrals to specialist services

• Coordinate multi-agency involvement based on client needs
   

Safety, Risk, and Compliance

• Complete and implement positive risk assessments

• Assess client safety and welfare on an ongoing basis

• Maintain accurate, timely case notes and database records

• Follow all St Peters West Molesey and Bridge the Gap policies

• Contribute to a safe, respectful service environment
   

Professional Practice

• Manage your own caseload and workload

• Attend weekly one-to-one meetings and provide activity updates

• Participate in group supervision and reflective practice

• Work collaboratively with internal and external partners

• Keep up to date with organisational and service developments
   

About You

You’ll be someone who is passionate about tackling poverty, supporting those facing multiple disadvantage, and working in a trauma-informed, compassionate way.

Required

• Degree-level qualification or equivalent experience

• Experience supporting and motivating people from diverse backgrounds

• Experience working/volunteering with adults facing disadvantage

• Confident managing challenging behaviours, conflict, or distress

• Able to plan, prioritise, and organise workload effectively

• Experience with dynamic risk management and accurate record-keeping

• Computer literate (email, documents, spreadsheets, online systems)
   

Desirable

• Qualification in mental health, counselling, or community support

• Experience in community development or poverty reduction

• Experience coordinating referrals and raising safeguarding concerns

• Clean driving licence
   

Key Skills & Attributes

• Empathy, compassion, and emotional resilience

• Ability to work independently and unsupervised

• Adaptability to changing client needs

• Strong advocacy and motivational skills

• Honesty, integrity, and alignment with St Peters West Molesey’s mission and values
   

What We Offer

• Thorough induction and trauma-informed training

• Regular supervision and reflective practice with a Clinical Psychologist

• The opportunity to make a profound difference in the lives of people with multiple disadvantages

• A supportive, values-driven team culture

Do you have the ability to lead and motivate others, and a real desire to make structural change for those facing homelessness and poor housing conditions? Then join Shelter Scotland as a Senior Housing Rights Worker and you could soon be playing a vital role in helping to identify and resolve the homelessness and bad housing issues facing local communities

About the role

You’ll be responsible for delivering high quality housing advice, advocacy and casework to clients in community settings and remotely in line with local pressing issues and managing others in this. You will develop relationships within the sector to gather evidence and insights into the impact of the housing emergency and using those insights to drive systems change. You will lead on the development and delivery of a programme of capacity building, ensuring other organisations have the skills to act on housing rights. Influencing a range of stakeholders and decision makers across the housing sector will be important too.

You will act as a leader within the project and the wider Communities Team to help deliver and evidence our strategy at an operational level. We will count on you to line manage, supervise, coach and mentor a housing rights worker.

Role specifics

To succeed, you’ll need to have experience of working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. You’ll have a flair for leading and motivating others. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived Experience is at the heart of everything we do.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.