Specialist support worker jobs in Central london, greater london

• Job title: Senior Research Analyst
• Area of work: Research & Evidence Development
• Contract type: Permanent
• Employment type: Full-time (35 hours per week)
• Salary: £50,000
• Location: Hybrid
• Annual leave: 25 days plus bank holidays
• Other benefits include: Cycle to Work scheme, discounts (retail, gym, tech, restaurants), flexitime, parental leave, staff networks, learning & development opportunities
• Closing date: Midnight, Wednesday 19th February 2025

OverviewThis is an exciting opportunity to play a leading role in generating the evidence that shapes regulatory policy. As a Senior Research Analyst, you'll design and deliver high-quality primary research that informs strategic decisions, evaluating complex issues across the pensions and financial landscape.

Working within a multidisciplinary research and analysis team, you will lead end-to-end research projects, from designing methodologies and conducting qualitative and quantitative analysis, through to translating findings into actionable insights for senior stakeholders. You'll play a pivotal role in strengthening the organisation's research capability and supporting evidence-based policy development.

This role is ideal for candidates with strong applied research experience, a passion for understanding user and industry behaviours, and the ability to turn data into compelling narratives that inform decisions.

Key Responsibilities
* Lead the design, commissioning, and delivery of primary research projects across the organisation.
* Apply expert research methods (quantitative and qualitative) to gather robust evidence that informs strategy and policy.
* Manage relationships with external research agencies, ensuring high-quality outputs and value for money.
* Conduct independent analysis, including statistical testing, qualitative coding, and data visualisation.
* Communicate complex findings clearly, translating evidence into actionable insights for senior leadership and non-technical audiences.
* Work collaboratively with multidisciplinary teams to scope research needs and shape evidence-based recommendations.
* Mentor and support junior analysts, providing guidance on research design and analytical delivery.
* Stay abreast of innovative research approaches, tools, and best practice across the research profession.

Skills & Experience Required
Essential
* Postgraduate qualification in a relevant subject (e.g., social research methods) or equivalent professional experience.
* Experience independently designing and delivering hypothesis-led research.
* Strong understanding of research methods, including quantitative and qualitative study design (e.g., cross-sectional, longitudinal, cohort, quasi-experimental).
* Proficiency in research analysis, including descriptive statistics, T-tests, chi-squared, qualitative coding, and data visualisation.
* Proven ability to manage research projects and agencies, ensuring quality, timeliness, and rigour.
* Experience coordinating work with internal and external stakeholders in a multidisciplinary environment.
* Excellent communication skills, including the ability to present complex findings clearly and persuasively.

Desirable
* Experience working within or alongside the UK pensions sector.
* Expertise in managing high-value research procurement processes.
* Experience using survey platforms with complex routing.
* Familiarity with social research codes of practice (GSR, SRA, MRS).

Person Specification
* Proactive and flexible approach to work.
* Strong problem-solving and analytical skills.
* Excellent attention to detail and accuracy.
* Collaborative, supportive, and comfortable working in teams.
* Ability to manage competing priorities and work at pace.

The Team
You'll join a supportive and collaborative research and analysis function that works closely with policy, strategy, regulatory and operational teams. The organisation offers:
* Genuine opportunities for learning and professional development.
* A values-led, inclusive culture.
* Hybrid working and flexible shift patterns.
A vibrant workplace supported by employee networks (e.g., Disability, Family, LGBT+, Minority Ethnic, Women's).

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.

Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.

The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.

As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.

We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.

This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.

This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in Ealing and Harrow, London. 

Sounds great, what will I be doing?

The Housing Management Officer plays a pivotal role in delivering high‑quality, end‑to‑end tenancy and property management across a diverse portfolio of 50–100 supported accommodation units. Working at the intersection of housing law, welfare systems, and resident wellbeing, the postholder ensures smooth tenancy sustainment, legal compliance, and strong financial performance. This includes leading on onboarding and exit processes, embedding a Psychologically Informed Environment (PIPE) approach, maintaining GDPR‑compliant records, and monitoring tenancy issues through internal reporting tools. The role also requires close collaboration with Registered Providers, Local Authorities, the DWP, and Housing Benefit teams to ensure seamless service delivery and regulatory compliance.

A key focus of the role is proactive income management, from rent and service charge collection to arrears prevention and recovery. The officer provides expert guidance on housing benefit, managing claims, appeals, and overpayments while overseeing invoicing and financial reconciliation with external agencies. Alongside this, they coordinate timely repairs and maintenance, ensuring issues are escalated and resolved efficiently while keeping residents and support teams fully informed. This is a dynamic, hands‑on position for someone who thrives on responsibility, partnership working, and making a meaningful impact on tenancy stability and resident experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

To apply for this role, you'll need solid experience in rent collection and arrears recovery, along with a good working knowledge of the pre‑action protocol. You should be confident handling welfare benefit claims and navigating DWP and Housing Benefit systems. Experience supporting vulnerable people is essential; whether that's individuals dealing with mental health challenges, homelessness, or domestic abuse, we're looking for someone who has worked closely with local authorities, support workers, and other partner agencies, and who understands the day‑to‑day realities of tenancy and housing management.

You'll need strong IT skills, accuracy in maintaining electronic records, and the ability to communicate clearly in writing and in person. Being comfortable analysing financial information is important, as is the ability to build positive relationships with residents and colleagues. This role suits someone who is empathetic, organised, self‑motivated, and able to work independently while taking responsibility for their decisions. You'll also need to be able to travel between accommodation sites and meet residents face‑to‑face as part of your day‑to‑day work. The role is hybrid with travel required 3 days a week across Ealing and Harrow and two days working remotely. Occasional travel to our Head Office in Aldgate will also be required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Greenhouse Sports is pleased to be exclusively partnering with Robertson Bell in their search for a Management Accountant to join their close-knit, dynamic team on a permanent basis, in this newly created role following an exciting period of change. Their mission is to deliver intensive sports coaching and mentoring to help develop young people from disadvantaged communities.

Reporting to the Head of Finance, the Management Accountant will play a key role in supporting the Finance Team by preparing monthly management accounts with variance analysis, budget holder reports, and statutory accounts. They will also contribute to finance projects, including the development of new budget holder reporting and process improvements.

The organisation:

Greenhouse Sports is an organisation dedicated to providing sports coaching and mentoring to young people impacted by poverty. Since its foundation in 2002, Greenhouse Sports has continually expanded its reach, fuelled by the support of donors and partners who believe in the value of creating opportunities for young people to succeed. Their approach combines sports coaching with mentoring, giving young people the life skills they need to lead happy and healthy lives and act as a positive social influence both at school and beyond.

As Greenhouse continues to grow, it remains committed to its mission of providing opportunities for young people who might otherwise be left behind. By addressing both the physical and mental aspects of youth development, the organisation helps young people unlock their potential and prepares them for a better future.

The key duties of the Management Accountant will be as follows:

• Complete the preparation of accurate and timely monthly management accounts.
• Play a key role in the production of the statutory accounts including notes and reconciliations.
• Own the preparation of the newly created budget holder reports ensuring that reporting is complete and accurate.
• Monitor actual spending vs budget by providing a variance analysis for monthly budget holder reports.
• Extract relevant data from Xledger and prepare reporting for internal stakeholders.
• Work with a continuous improvement mindset to identify efficiencies in existing processes.
• Support other members of the finance team when required to complete tasks.

The successful candidate will have:

• A recognised professional qualification or be part qualified studying towards becoming qualified.
• Demonstrable experience of having worked in a management accounts capacity.
• Ideally, working knowledge of Charity SORP, but candidates without this are strongly encouraged to apply.
• The ability to communicate effectively with all financial and non-financial stakeholders.
• An enthusiastic and confident personality, with a key eye for detail.

The closing date for applications is on Sunday 22nd February, with first stage interviews due to take place the week commencing 2^nd March. Applications will be under continuous review before the closing date, so please submit your CV ASAP to make sure you don t miss out.

As an interim Supervising Solicitor in Public Law, you will supervise and carry out CPAG’s public law legal aid cases, to benefit families and children in poverty. You will play an active role in managing CPAG’s legal practice and conduct high-profile public law litigation. 

We are looking for someone who is passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack. 

We welcome applications on a secondment basis.

For more information about this post and to apply download the Supervising Solicitor - Public Law (Interim)