Specialist Support Worker Jobs in Greater London
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As a Adviser (Housing and Welfare Benefits) you will be responsible for providing specialist support to older people, their families and carers through our advice service with their enquiries relating to housing and welfare benefits as well as providing generalist level support on a range of issues through our duty service.
You should you should have in depth, specialist level knowledge of Housing or Welfare Benefits (ideally both) as they relate to older people, experience of working within an high volume advice setting and advice supervision framework such as the AQS framework.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Salary information:
Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time
Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time.
Application Process:
To apply, please sit our website to submit via CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by clicking the Apply Online button below (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.
Closing Date: 6th May
Interview Dates:
First Round: 15th or 16th May, Second Round: 22nd May
The client requests no contact from agencies or media sales.
Location: Enfield, Haringey, (workers would be expected to work across 1 or 2 boroughs)
Salary: 2.3
£30,765.38 - £32,887.12 per annum, pro rata.
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Qualified applicants (with an accredited VAWG /domestic abuse qualification) dependent on experience
Hours: 37.5 hours per week
Contract: 12 Months Fixed Term Contract
Closing Date: 6th May 2024 at 12 noon
Remote or in person Interview Date: 16th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Multiple Disadvantage Refuge Worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Multiple Disadvantage role is aimed at providing specialist support services to women living in refuge with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically. You will liaise with partner agencies ensuring services delivered are of the highest standard in line with the organisation aims and objectives.
About the Role
You will work with women living in refuge within 7 Pan London boroughs, to devise a support plan that meets their immediate practical and emotional needs and start the process of recovery, linking women into more specialist support services where required. The Multiple Disadvantage Worker will undertake risk assessments, safety plans and identify support needs of women such as accessing benefits, budgeting, and explore re settlement pathways from the refuge. You will promote social inclusion, encourage independence and development of personal resilience. You will build up support network for women, promoting and enabling engagement with other services.
About You
Relevant experience and direct work within specialist support services to women/families with multiple needs. Case work experience, providing proactive and emotional support to women who have experienced domestic abuse and provide the support to enable them to recover and rebuild their lives. Relevant experience around working multi agency and being proactive in relation to multi agency working, with a professional manner.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Internally the job title will be Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Foxlands House as a Recovery Worker.
Colindale Services are a mental health, care home and supported housing services, working in a recovery model. The services are staffed 24/7 and offer support to our residents aged 18 and upwards to relearn or develop independent living skills. The services apply a strength-based approach; helping individuals using the service to develop resilience, build on natural community supports and social networks, develop life skills and to access community provision and universal services to maintain and maximise their health, wellbeing and independence. The services take into account the significant pressures on the local health and social care system and support our local system in managing system demands effectively whilst ensuring, that the services are maximising opportunities for users of the services to maintain and improve their health and wellbeing in a targeted and effective way.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Introducing Chance UK
Join Our Team
Do you believe every child deserves the chance of a better future?
We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge.
We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience.
We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission.
It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND).
We value our team through offering a range of benefits, including:
- 25 days holiday, plus bank holidays 2 Wellbeing days and an extra celebration day, and additional leave over Christmas
- Matched pension contributions up to 5%, entitlement from the start of your employment
- Enhanced maternity/paternity and shared parental leave
- Flexible working
- Enhanced Sick Pay
- Access to employee assistance programme
Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check
Key Information
- Reporting to: Director of Services
- Employment type: Full time - Open to part time or flexible working options
- Direct reports: Family Support Workers
- Hours: 37.5 hours per week
- Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station
- Start date: ASAP
- Salary: £37,485
- Closing date: 28th April 2024
- Interview: Week commencing Monday 13th May 2024
About the Role
1 in 10 children in the UK have serious emotional and behavioural difficulties, which place them at further risk of negative outcomes later in life. Chance UK’s mission is to help support them to reduce these difficulties, find and acknowledge their strengths and talents, and to help them flourish. We do this via a structured 1:1 weekly mentoring programme, which matches them with specialist Youth Workers to mentor for up to a year, alongside a range of support for their parent/carers.
Our approach is different from other services – we are there with the child and the family to understand what’s important to them, what they need, and give them the support, space and time to ensure the whole family is stronger. Chance UK’s Parent Programme Managers play a vital role in engaging parents in the mentoring support their children are receiving in order to get the best outcomes and lasting long-term positive change for the children.
Click to see the full job description and find out more about this role.
The client requests no contact from agencies or media sales.
What we’re looking for:
- Do you have demonstrable experience (professionally or voluntary) supporting customers within an Intensive Housing Management service?
- Do you have experience supporting customers with mental health needs, other health related issues, training/employment?
- Do you have knowledge or an understanding of housing support needs and benefits?
If so, this role is perfect for you!
Here at Peabody, we have an opportunity for an Outreach Support Worker on a Permanent basis in Romford.
A bit about the role:
As a Outreach Support Worker, you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home.
In conjunction with colleagues and Senior Managers, you will be responsible for the effective operation of the Support Service, in line with its policies and procedures, including encouraging a co-operative and supportive environment within the Service, listening to customers’ views and developing new services to meet these needs.
Some of the key results for the role include:
- To provide pre tenancy guidance and ongoing support to customers on all tenancy matters, including assistance to furnish and move into properties.
- To enable customers to abide by their tenancy agreements, giving advice and assistance on dealing with police and courts where this relates to housing matters.
- To provide basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support.
- To work with customers to identify the skills required to manage their own tenancy, including assistance to deal with difficult situations.
This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.
A bit about us:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.
The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.
Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.
We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.
We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
Closing Date: 23 April 2024
Interview Date - Week commencing 29th April
Contract type Permanent
Weekly hours Monday to Friday 0900-17.00
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Outreach Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Thank you for considering the Specialist Advocacy Worker position with us. This is your chance to join a dynamic team dedicated to empowering adults, parents, and families facing learning disabilities and/or autism or learning difficulties (LDAD). At The Elfrida Society, we're committed to championing their rights and ensuring they have the support they need to thrive.
The Elfrida Society has a century-long legacy of supporting individuals with learning disabilities, evolving to meet the changing needs of our community. We pride ourselves on being inclusive, diverse, and accountable. With a strong team of 24 staff members, including 14 individuals with learning disabilities, and a team of dedicated volunteers, we're making a real difference in the lives of those we serve.
Our vision is a world where social justice and equality prevail for people with learning disabilities. We strive to achieve this by providing services, support, and activities that promote independence, happiness, and inclusion.
As a Specialist Advocacy Worker, you'll play a pivotal role in supporting parents with LDAD through their journey of parenting. From navigating complex legal proceedings to accessing essential services, you'll be their trusted ally, ensuring their voices are heard and their rights upheld.
Key Responsibilities:
- Provide independent advocacy support to parents with LDAD on various issues.
- Help parents understand the child protection process and make informed decisions.
- Advocate for parents' rights, ensuring fair treatment and access to services.
- Work in partnership with parents to navigate care proceedings and other challenges.
- Monitor and report on advocacy provision's impact and effectiveness.
- Build positive relationships with external partners and represent the service at meetings.
At The Elfrida Society, you'll be part of a team that's truly making a difference. We offer a supportive work environment, opportunities for growth and development, and a chance to be part of meaningful change. If you're passionate about social justice, equality, and empowering individuals with LDAD, we want to hear from you.
Don't miss out on this exciting opportunity to join our team and make a difference.
Our mission is to enable individuals with learning disabilities to lead fulfilling & empowered lives, filled with opportunities for growth and joy!
The client requests no contact from agencies or media sales.
Are you passionate about working with women who have complex support needs and
are experiencing homelessness or are you at risk of homelessness?
We are looking for a Support Worker to work as part of a service that provides late-night and early-morning outreach for women who are sex working and supports women who are homeless or at risk of homelessness.
Note: This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.
Position: Centre Support and Outreach Worker
Salary: £26,800 - 30,800
Hours: Full time, 36 hours per week (Working pattern includes 1 outreach shift per week, which
is carried out between 9 pm and 1 am. Usual working hours are 8.30 am – 4.15 pm)
Contract: Permanent
Location: London, Stockwell
Benefits: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year
About the role
The Post Holder will work within Spires’ Women’s Service. This service is comprised of:
A dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.
Centre-based support for women with complex needs who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.
Key responsibilities will include:
· Supporting a caseload of clients
· Completing one nighttime outreach shift a week (this is carried out in the Spires car)
· Supporting in the running of Spires’ women’s drop in services
· Supporting Spires’ Housing and Homelessness service where required
· Representing Spires to external stakeholders at multi-agency meetings
· Ensuring detailed and accurate records are kept of all client work.
About you
You will have previous experience of working with people exhibiting complex needs and people experiencing homelessness. Ideally you will have experiencing supporting women with some of the following support needs: substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working.
You will also bring with you the following skills and experience:
· Experience of challenging appropriately and maintaining clear and appropriate boundaries.
· Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.
· Sound understanding of the issues faced by women and other individuals involved in sex work.
· Understanding of the legislation around supporting the victims of Domestic Violence.
· Understanding of the effects of trauma on people and how to work in a trauma informed way.
· Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.
· Good understanding of confidentiality and working with sensitive information.
Please Note: The organisation is committed to equality and diversity and welcomes applications from all sections of the community. This post, however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.
About the organisation
The organisation was established in response to homelessness, which had become a growing concern in Streatham in the late 1980s. Initially providing a hot meal, clothing and advice to those who came for help, they have developed into an organisation that provides a range of services, including the Housing and Homeless Team and Woman’s Team.
The client requests no contact from agencies or media sales.
The Hammersmith and Fulham service comprises of one high support hostel and two medium support hostels, housing 24 people experiencing mental ill health who may also have other complex support needs including substance use and offending behaviour or who may present with behaviours which can challenge.
About the role:
The primary role of the project is to enable clients to understand their emotional and mental health needs and manage these effectively. The Project Worker will also support clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.
The projects provide support 24 hours a day and are staffed by a Night Concierge and Project Workers, this requires regular weekend working. All work undertaken will be in line with planned support. Staff are responsible for making sure that clients are actively involved in the process and that the support offered is full and holistic.
About you:
- Demonstrable experience of working with people experiencing mental health problems and other complex needs.
- A demonstrable understanding of Mental Health Legislation and how it can be applied.
- A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
- A working knowledge of Housing Management as applied to a residential setting, and an understanding of the rights and responsibilities associated with various forms of tenure including excluded licenses.
- A demonstrable understanding of the Recovery Model, and the ability to engage and motivate people to move towards independence and inclusion.
- A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
- A proven ability to create and deliver SMART action plans with clients through high quality risk and needs assessment.
- A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payment.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 28th April at midnight
Interview Date: Wednesday 8th May via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, based from home, our office and in co-location at Northwick Park Hospital.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Northwick Park Hospital. As a Hospital Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims & those supporting them to increase safety and reduce harm
- Provide a high-quality, front-line service to victims of domestic abuse
- Work within a multi-agency framework consisting of the MARAC & local partnership responses to domestic abuse
- Run group training sessions & share your specialist knowledge with acute staff across the hospital
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- an understanding of help-seeking barriers & support needs of victims of domestic abuse
- knowledge of domestic abuse & its impact
- an understanding of risk assessment, safety planning & risk management
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Experience of direct service delivery to vulnerable people
- Good communication, negotiation & advocacy skills, both written & verbal & able to interact with a range of agencies & individuals
- Have strong crisis management skills & be able to deal with stressful and difficult situations
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.
This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.
Please submit a cv with a covering letter telling us why you are interested in the role, and how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Service Lead. This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs). The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SERVICE LEAD
You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.
You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.
You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.
You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.
You will work in partnership with key stakeholders and contract managers.
This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.
SERVICE LEAD RESPONSIBILITIES AND DUTIES
1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.
2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.
3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.
4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.
5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.
6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.
7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.
8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.
9. To lead the team in the development of knowledge, ideas and work practice.
10. To monitor the workload and performance of team members using electronic systems to monitor performance.
11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.
12. To provide regular line management supervision to members of the team.
13. Ensure all team staff receive annual Appraisals and have personal development plans in place.
14. To participate in own Appraisal to ensure development and planning.
15. To agree and monitor explicit performance targets with staff relevant to service delivery.
16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.
17. To recruit new staff to vacancies that may arise within the service.
18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.
19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.
20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.
21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.
22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.
23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.
24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
26. To take responsibility for the efficient use of resources within the team.
27. Provide the team with specialist advice for more complex cases as required.
28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
The Family and Youth Engagement Worker is a new role within our organisation, which will provide additional support to an existing team working in London providing comprehensive support to young people and families living with HIV.
The role encompasses family-based support, organising and facilitating group meet-up events, offering guidance and support around engaging with services, and providing mentoring and coaching support to individual young people.
The role will be pivotal in furthering the charity's mission to enhance the health and well-being of children, young people, and young adults growing up with HIV.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Islington Mental Health Accommodation Pathway Service.
£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
About the Role:
Islington Mental Health Accommodation Pathway provides support to people living with various mental health conditions and complex needs. The service consists of a 24-hour supported accommodation service, and 3 medium-low supported accommodation services across the borough of Islington. The service provides support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence-based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be committed to supporting customers through their recovery journey and skilled in engaging them with their move-on pathway. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group.
For full job details, please visit our website.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Collate and update electronic data bases and systems to record and monitor customer files and outcomes
Coordinate and assess new referrals
Budget management of petty cash and invoice payments
Develop key business relationships with all appropriate relevant customers/external partners to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed -by the Contract Manager/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is passionate and enthusiastic about his/her career and job experiences.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience building and develop strong professional partnerships with external providers aligned to their specialism
IT Literate
Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Streets of Growth is seeking to employ an experienced, motivated, and personable individual to work as part of the frontline team to deliver targeted street work to engage and build relationships of trust with high-risk vulnerable young people (15-25 years), in hotspot areas known for Anti-Social Behaviour (ASB), exploitation, serious youth violence and young people that are furthest away from engaging in services.
You should expect to be appointed at the starting point of the salary scale and a higher starting salary band is dependent on you having extensive experience and skills in street work and detached outreach work as well as relevant frontline experience of working with at-risk young people.
These working hours will vary and will be worked according to business needs and notified to you in advance. You will be required to work late afternoons, evenings, and weekends as part of your normal working week.
Benefits Summary:
- 25 annual leave days plus bank holidays per year (pro-rata for part-time staff)
- Pension scheme of up to 8% contribution
- Excellent training in Streets of Growth evidence-based change model inclusive of CBT skills training (CPD)
- Excellent on-going supervision, performance coaching and professional development coaching.
- An individualised annual training budget of up to £200 for external training in relation to professional career development e.g., psychological methods of practice.
- An enhanced Employee Assistance Scheme which provides free, 24/7 confidential helpline services including structured counselling services and practical resources aimed at supporting your work-life balance.
- Structured Professional pathways through the organisation inclusive of supported development into senior and advanced practitioner roles and further progression into management positions.
The role:
Delivering targeted street work and outreach across the borough of Tower Hamlets. This involves engaging and building relationships of trust with young people at street level and in identified hotspot areas of risk where there is low to high anti-social behaviour, criminality and violence. Working with and engaging young people in strategic interventions across Lifestyle, Enterprise/Employability, Education and Environment that constructively challenge negative patterns of behaviour, create an experience for positive thinking, confidence building, entrepreneurial work skills, and tapping into the young person’s ambition, potential and talent.
You will be working alongside Intervention Coaches to progress street-engaged young people into Streets of Growth’s staged-based Appropriate Intervention Bridging Programme delivered from our flagship Centre based in Aldgate East and delivering appropriate targeted intervention work at the street/estate level during critical incident situations in the community.
Who we are looking for:
Along with a relevant qualification up to at least Level 2, you will have robust frontline experience working with young people, including experience of detached outreach work with young people. You will also have good knowledge of safeguarding risk assessment and contextual safeguarding. A key component of the job role is the ability to engage and build transitional relationships with young people, most particularly hard-to-reach individuals.
To apply:
Streets of Growth is committed to diversity in all that it does and strongly encourages applications from every part of the communities we serve. All appointments are made on merit. At Streets of Growth, we would like to encourage applications from people both with and without criminal convictions, however, the job offer has to be subject to vetting. The successful candidate will be required to apply for an enhanced criminal record check through the Disclosure and Barring Service (DBS). Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.
No agencies, please.
You may have experience in the following: Youth Engagement Specialist, Youth Outreach Coordinator, Youth Development Officer, Youth Program Facilitator, Community Youth Advocate, Adolescent Outreach Worker, Youth Empowerment Coordinator, Teen Outreach Worker, Youth Mentorship Coordinator, Youth Support.
Streets of Growth is an outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in East London. We do not wait for young people to walk through our doors, or to be referred by an agency, instead, we engage and reach out to young people across the streets and neighbourhoods. Working to build a relationship of trust, truth, and transformation with each young person, coaching and enabling them to support themselves to change negative lifestyles, move away from violence and harm, stay out of prison, get good jobs, and create a better future for themselves.
Location: Hayloft Point, 6 Middlesex Street, London E1 7EX
Contract: Permanent,Part time
Salary: £24,000 to £27,000 (pro rata for 21 hours)
Hours: 21 hours (within the hours of 2pm – 10 pm)
Closing date: 12-05-2024
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