Specialist support workers jobs

Specialist & Expert Advocate for Children - based in Scotland

Advocacy After Fatal Domestic Abuse AAFDA

Remote – Based in Scotland with regular travel across Scotland

Salary – £33,000 pa

Full-time

Fixed term for 12 months (potentially 36 months dependent on funding)

Closing Date – 10th April 2026

AAFDA is a growing charity, and we are looking for a specialist Children’s Advocate to be based in Scotland. Although home based, travel will be required across Scotland. We welcome applications from candidates who are registered social workers and who have professional experience of working with people who have experienced domestic abuse.

We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Scotland is expected to introduce Domestic Homicide and Suicide Reviews (DHSRs) in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse and how it impacts on children to join our growing charity. Each year, in Scotland, around 25 families lose a loved one to fatal domestic abuse, perhaps one third of this number being domestic homicides and the others being suicides following domestic abuse. The actual number of domestic abuse related suicides remains unknown.

Many of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. The Children’s advocate will provide expert advocacy, specialist peer support to children, and other services, helping them practically and emotionally. This may include helping them to contribute to DHSRs and providing opportunities to recover from harm for example via trauma therapy and other services.

Through trauma-informed approaches, you will help the children bereaved by fatal domestic abuse:

-To enhance their voice after fatal domestic abuse including by helping them to contribute to domestic homicide and suicide reviews and formal / informal meetings with various professionals.

-By providing residential peer support events, or access to these events for both the children and their carers.

-Via virtual support tools and other resources.

-By developing pathways into groupwork programmes for carers of bereaved children.

-Cope and recover by direct support and by linking into other services, for example, specialist trauma therapy.

In return for joining us, we will offer you:

· 25 days annual leave per annum, plus bank holidays

· Excellent development and training opportunities

· Pension Scheme

· Healthcare Scheme

· Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement along with your CV. The closing date is 10th April 2026. Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

We are very excited to announce that we have been awarded a grant by The National Lottery Community Fund to help us support our most valued micro and small voluntary and community groups in Oxfordshire.

As the Programme Manager, you will play a pivotal role in driving forward this partnership initiative, working collaboratively with our delivery partners, with local stakeholders, community and voluntary sector groups, and our funder The National Lottery Community Fund to ensure that impact measurement and activity reporting is kept on track. You will work with two new SaM Community Development Workers, and with our partner organisation staff to develop a new outreach programme of infrastructure support shaped with and for the micro and small organisations across the county. You will develop a tailored action plan of outputs and outcomes with our Partnership Advisory Group and dovetail this with a pathway to gather data, stories and feedback on learning, impact and change. This monitoring and evaluation will be reported back to the Advisory Group and the National Lottery on a regular basis.

As the SaM Programme Manager you will manage a county‑wide partnership, contributing not only to delivery but also to shared learning, reflection and continuous improvement. You will balance representing your host organisation with acting in the best interests of the partnership and the communities it serves.

About the role:

As a Project Worker at our Stacey Street service in Islington, you’ll support adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living. This is a hands-on role in a busy hostel environment where no two days are the same.

You’ll work directly with residents who may be navigating challenges linked to mental health, substance use, trauma or contact with the criminal justice system. Through strengths-based support planning and clear risk management, you’ll help individuals identify goals, overcome barriers and take practical steps forward. From supporting someone to engage with treatment, to sustaining a tenancy or accessing training and employment, your work will focus on realistic, sustainable progress.

Day to day, you’ll build trusted relationships whilst maintaining professional boundaries. You’ll collaborate with internal teams and external partners to coordinate the right support at the right time, ensuring residents are prepared for successful move-on. You’ll keep accurate records, respond calmly in challenging situations and contribute to a psychologically informed environment where people feel respected and motivated to change.

This role is about creating momentum. By helping residents move from crisis towards stability, you’ll play a key part in freeing up hostel spaces for others in urgent need and strengthening SHP’s mission to end homelessness for good. If you’re resilient, person-centred and motivated by seeing people take meaningful steps forward, this is your opportunity to make a tangible impact every day.

About you:

• A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
• Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 29th March at midnight

Interview date:  Friday 10th April at our Stacey Street service in Islington

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.

Furnishing Futures is a charity that creates beautiful healing homes for women and children who have escaped domestic abuse, and been given empty social housing, using unwanted furniture from the interiors industry. We are looking for a Senior Specialist Support Worker, to provide maternity cover for 12 months managing our specialist support service and providing focussed support to beneficiaries.

Our specialist support team works alongside our home designers to provide advice and support on a range of issues to help alleviate social isolation for survivors, as well as facilitating women’s groups and managing relationships with referral partners.

We are looking for someone with experience supporting vulnerable people with complex needs from a wide variety of backgrounds, and an understanding of the impact of deprivation, discrimination and domestic abuse on individuals, families and communities. Based in Leyton you will be managing a small team and helping the charity develop its service across London. 

At St. John's, we have been making a positive difference to the lives of young people for nearly 140 years. We are now looking for an amazing Learning Support Worker to support us in making that difference! Could that be you?

Why join our inclusive team?

St. John's is one of the largest employers in Brighton and Hove.

What can we offer you?

•  £26,863.00 FTE  (Actual Salary- £24,280.02 )
• 32-days paid holiday (plus bank holidays) - 32-days are taken outside of term time
• Fulfilling and meaningful work – make a difference!
• Career development plans that are tailored to you
• Discounts across businesses in the local community.

Who are we?

St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome. We have a team built up of support workers, occupational therapists, speech and language therapists, nurses, PBS practitioners, assistant psychologists, and more, to support us in our holistic approach to development.

Each learner's curriculum is shaped by their individual strengths, interests, and challenges. St. John's is awarded with Autism Accreditation by the National Autistic Society (NAS). We support our learners to develop their skills in the NAS's four focus areas of:

• Difference in social communication and interaction
• Self-reliance and problem-solving
• Sensory
• Emotional Well-being

What are we looking for?

We've been doing this long enough to know that, whilst desirable, experience is not everything! Our amazing learning and development team and our passionate managers have coached people new to this field into support working roles. We know that if you have, the passion and desire to learn, and the want to empower others, you already have the foundations of an outstanding support worker. We are looking for drivers to support our young people to access the community, but having a licence isn't essential.

Sound like you? Then keep on reading!

What will you be doing?

• Supporting the young people in a classroom setting and during breaktimes
• Implementing the learner's behaviour support plan and risk assessment
• Working within a team of multidisciplinary professionals across the charity
• Tracking the progress of individuals and reporting to the teacher, care manager, and/or parents at review meetings.

Exciting opportunity? We think so! Click apply to start your journey as part of the St. John's College family as a Learning Support Worker

Please note that interviews will be arranged progressively as suitable applications are received. Early application is therefore advisable.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Learning Support Worker- Recruitment Pack (1).pdf (1.42 MB)

Senior Social Worker

Salary: Band 7 £55,536.96 to £62,331.18 per annum

Contract type: Permanent

Hours of work: 30–37.5 hours per week

About the role

An exciting opportunity has arisen to join the Social Work Service at St Joseph’s Hospice, based in Hackney. As a Senior Social Worker, you will work as part of a committed and creative team, which offers innovative social care interventions and support to people with palliative and end-of-life care needs, and to their families, carers and children.

The social work team works in collaboration with other clinical professionals and volunteers across all areas of the service: inpatient, outpatient and community. The team includes social workers, a dedicated carers service lead and welfare benefits lead. In addition to clinical case work and line management responsibilities, the Senior Social Worker deputises for the Social Work Manager in their absence, providing cover for day-to-day operational matters.

About you

We are looking for:

• Post-qualifying experience working in the context of palliative or end-of-life care or a related area
• Post-qualifying experience of individual staff management and professional supervision
• Experience of managing and coordinating complex casework and safeguarding concerns across professional groups and agencies

About us

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services – delivered at home, in our in-patient unit, and through our out-patient clinics – are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

We can offer you:

• The opportunity to work in an experienced, supportive and dynamic team in palliative social care
• Professional development opportunities in a specialist palliative care setting
• Exemplary multi-professional working with a commitment to personalised, holistic care

The job is based at St Joseph’s. Some local travel is essential. Full support and training will be provided in all aspects of the job by the hospice. There are excellent opportunities for learning and professional development. The post holder will be accountable to the Social Work Manager.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information, please see the attached Recruitment Pack.

To apply, please visit our recruitment page via the apply button.

Closing date: Sunday, 29 March 2026.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Solo Homes combines independent living with intensive personalised support to clients. By adopting a flexible, creative and strengths based approach, the Solo Homes initiative supports individuals to manage their tenancies in the community and improve their quality of life. Solo Homes is The Connection’s version of Housing First.

The Solo Homes, Women’s Service Pilot is an exciting and innovative extension to our specialist 24-hour supported housing service in Clapham for women from across South London who have experienced homelessness and multiple disadvantage. The successful candidate will work with 6 of the women currently living in this service to move in to their own social tenancies.

Salary: £38,753 - £43,471 (scale points 23 – 28)
Closing Date: Monday 6th April
Interview Date: Wednesday 15th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We are looking for a Specialist Behavioural Support Worker to join a dedicated service supporting individuals with learning disabilities and behavioural needs.

This is a highly rewarding, hands-on role where you will provide person-centred support, helping people build independence, develop life skills, and live fulfilling, meaningful lives within the community.

About the Role

As a Specialist Behavioural Support Worker, you will work closely with individuals who may present behaviours of concern, autism, or complex learning disabilities. The role focuses on promoting wellbeing, encouraging positive outcomes, and supporting people to engage with activities they enjoy.

You will build trusting relationships, provide practical and emotional support, and work collaboratively with professionals and stakeholders to ensure safe, consistent, and high-quality support.

Key Responsibilities

• Support individuals to live active, fulfilling, and person-centred lives
• Encourage participation in hobbies, activities, and community engagement
• Provide respectful, dignified personal care where required
• Promote independence, confidence, and life skills development
• Monitor wellbeing and report any welfare or safeguarding concerns
• Work collaboratively with multidisciplinary teams and external professionals
• Consistently review and support progress towards individual goals

This role involves shift work and sleep-in duties.

About You

We are seeking someone who is warm, calm under pressure, and genuinely motivated to support others. You should be confident in supporting individuals with complex behavioural needs.

You will ideally be someone who:

• Enjoys meaningful interaction and relationship-building
• Demonstrates patience, empathy, and emotional resilience
• Is confident, proactive, and able to take positive risks
• Is comfortable participating in activities and community-based support

Requirements

• NVQ Level 2 (or equivalent) in Health & Social Care or related field
• Experience supporting individuals with learning disabilities, autism, or behaviours of concern
• Full UK driving licence and willingness to drive as part of duties
• Experience supporting individuals with complex or high-support needs
• Background in community-based or activity-focused support
• Knowledge of safeguarding and positive behaviour approaches

If you are compassionate, resilient, and motivated by making a real difference, we would love to hear from you.

Specialist Housing Worker

Salary: £32,000 | Contract: Temporary, Full-time, 12 months with potential to extend | Location: St Helens

Are you passionate about supporting refugees and individuals with humanitarian protection status to build a secure future? YMCA St Helens is seeking a Specialist Housing Worker to provide person-centred, trauma-informed support and improve access to long-term accommodation. You’ll play a vital role in helping people transition to independent living as part of our Housing Support Team.

Key Responsibilities

• Provide high-quality, person-centred housing support to refugees and those with humanitarian protection status
• Assess housing needs and develop personal housing plans
• Support clients to secure suitable and affordable housing and maintain tenancies
• Advocate for clients’ housing needs and liaise with relevant agencies
• Build strong relationships with landlords, agents, and stakeholders
• Negotiate rehousing opportunities and work with local authorities on housing schemes
• Maintain accurate records and produce reports for funders

About You
Essential:

• Experience working with refugees or individuals with humanitarian protection status
• Strong understanding of resettlement and integration challenges
• Experience working with housing stakeholders and multi-disciplinary teams
• Ability to manage a caseload and create detailed support plans
• Excellent communication and advocacy skills
• Knowledge of UK welfare benefits, housing rights, and immigration services
• Cultural competence and commitment to equality and inclusion
• Ability to work flexibly and independently, including outreach
• Full driving licence and access to a car

Desirable:

• Experience working with families and children
• Experience delivering workshops or community events
• Fluency in a relevant community language
• Lived experience as a refugee or asylum seeker
• Chartered Institute of Housing qualification

Why Join Us?

• Make a real difference in the lives of refugees and vulnerable individuals
• Be part of a supportive, values-driven team
• Help shape innovative housing solutions in the community

Closing Date: 27th March 2026 at noon
Interviews: Week commencing 6th April 2026
Apply with your CV and covering letter

Senior Policy and Influencing Manager

£42,385 - £44,615 (plus £4,250.69 London weighting if applicable)

Hybrid working across the UK, with regular travel to London needed and expected. 

Interviews to be held online, virtually on 16th April

The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.

We are looking for talented individuals to help us deliver our mission – to bring lifelong learning within reach fighting inequality and promoting social justice.

Job Description

WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on! 

As the Senior Policy and Influencing Manager, you will lead our influencing strategy, helping us to raise the profile of lifelong learning in Whitehall and beyond, whilst enabling our movement to secure wins that bring learning within reach for 1000’s of adults.

Working across multiple policy areas, providing expert guidance to the Leadership Team, supporting them to engage with national and devolved public policy, and enable colleagues to bring their subject matter expertise to the fore. To support colleagues to engage with regional and local decision-makers, such as Mayoral Combined Authorities and Local Authorities.

You will play an instrumental role in driving our wider movement to advocate for lifelong learning, ensuring our campaigns are impactful, meaningful and engaging

As part of the Charitable Purpose Team, the Senior Policy Manager also has line management responsibility for the Research Specialist, ensuring a close fit between research projects and wider campaigning and influencing strategies.

We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!

We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.

Should you need any support with your application, then please email us. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.

You can read more about our benefits and what it’s like to work here, on our website

We are looking for someone experienced, proactive, organised and confident in delivering on tasks. Someone who values collaboration, co-production and working in a culture rooted in trust, flexibility and compassion.

This is an opportunity to provide trauma-informed, gender-sensitive casework support with women impacted by their own or someone else’s gambling who are experiencing complex and intersecting challenges including mental health difficulties, debt, homelessness, relationship breakdown, neurodiversity, coercive control, isolation and safeguarding risks.

The role provides longer-term, structured support and advocacy, primarily online and by telephone, helping women stabilise, rebuild safety, access services and strengthen resilience.

This role requires high emotional literacy, strong boundaries, and safe risk management within a multi-agency framework.

Key Responsibilities

Intensive Casework Support

• Provide structured 1:1 support to women with complex needs.
• Develop collaborative support plans with clear goals and review points.
• Provide safety planning where risk is identified.
• Support women navigating debt, housing, legal and safeguarding systems.
• Facilitate access to specialist services (mental health, housing, domestic abuse, financial advice, substance misuse, etc.).
• Support women experiencing homelessness risk, including advocacy with local authorities and housing providers.
• Maintain ongoing contact over medium-to-longer term support journeys (as agreed in service model).

Risk Assessment & Safeguarding

• Identify and respond appropriately to safeguarding concerns.
• Conduct proportionate risk screening and escalate concerns to DSL.
• Work in accordance with safeguarding policy.
• Maintain awareness of suicide risk indicators and escalate appropriately.
• Record safeguarding actions accurately and promptly.

Advocacy & Systems Navigation

• Advocate on behalf of women with external agencies where appropriate.
• Support women in understanding rights and entitlements.
• Attend multi-agency meetings (online) where required.
• Work collaboratively with associate counsellors when women are accessing therapy.

Trauma-Informed & Gender-Sensitive Practice

• Deliver support grounded in trauma-informed principles.
• Recognise impact of shame, stigma and gender-based inequality.
• Understand intersection of gambling harm with coercive control, domestic abuse, and financial exploitation.
• Maintain non-judgemental, strengths-based approach.
• Respect women’s autonomy and lived experience.

Record Keeping & Data

• Maintain accurate case notes in our CRM system.
• Complete outcome measures as required.
• Contribute to monitoring and evaluation processes.
• Maintain confidentiality in line with GDPR and safeguarding frameworks.

Professional Boundaries

• Participate in supervision and reflective practice.
• Escalate complex clinical risk appropriately.

Working Relationships

Internal:
Service Manager
Peer Support Coordinators
Associate Counsellors
Operational Manager (for data compliance)

External:
Housing services
Debt advice agencies
Mental health services
Domestic abuse services
Local authorities
Primary Care and GP services
Voluntary sector partners

Person Specification

Essential Education & Qualifications

• Level 3 or Level 4 qualification in:
  • Health & Social Care
  • Counselling Skills
  • Community Work
  • Social Care
  • Or equivalent relevant field

• Safeguarding Level 3 (or willingness to obtain)
• Understanding of trauma-informed practice

Desirable Qualifications

• Level 4 Diploma in Counselling
• Domestic Abuse awareness training
• Suicide prevention training (ASIST or equivalent)
• Debt, welfare or housing training
• Mental health awareness qualifications
• Neurodiversity

Essential Experience

• Minimum 2 years experience supporting women with complex needs.
• Experience working with individuals experiencing:
  • Mental health challenges
  • Financial hardship or debt
  • Housing instability or homelessness risk
  • Isolation or social exclusion

• Experience working remotely (online/phone support).
• Experience multi-agency working.
• Experience risk management and safeguarding escalation.

 Desirable Experience

• working with gambling harm.
• supporting family members impacted by addiction.
• working within women-only services.
• working with domestic and financial abuse.
• experience of advocacy and case coordination roles.
• experience of supporting women who identify as neurodiverse

Skills & Competencies

• Strong relational skills.
• Ability to hold distress without rescuing.
• Clear professional boundaries.
• Excellent written case recording.
• Emotional resilience.
• Good digital literacy.
• Ability to work autonomously within structured supervision.
• Understanding of intersectionality and inequality.

Trauma-Informed & Gender-Sensitive Expectations

Postholder must:

• Understand the impact of shame and secrecy in gambling harm.
• Recognise coercive financial control.
• Be sensitive to caring roles and stigma.
• Work at pace appropriate to trauma recovery.
• Avoid deficit-based language.
• Recognise cultural and structural barriers affecting women.

Please note: This post is open to women only as a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

Our current operational days are Tue-Thurs with potential evening work and appointments outside of these days. This is a remote role however applicants must be based within the UK. 

Working with thrivin’ together

· Application deadline: Tuesday 31 March 12 noon 2026

· Provisional Interview date: Wednesday 15 April 2026

At Sight Support Derbyshire, we believe that everyone deserves to live with independence, dignity and confidence, no matter their level of sight.

As a Vision Rehabilitation Specialist, you’ll have a truly life‑changing impact. You’ll work one‑to‑one with people adjusting to sight loss — helping them rebuild skills, regain confidence and reconnect with their world. This is meaningful, relationship‑centred work where your expertise genuinely transforms lives.

We are flexible about how many hours the post holder will work. We can offer flexibility in work patterns.  Please telephone if you wish to discuss options before applying.

It is essential that you are a qualified rehabilitation worker, holding one of the profession-based qualifications available through national training establishments. You should be registered or willing to register with the Rehabilitation Workers Professional Network. 

 What you’ll do

As part of our dedicated rehabilitation team, you will:

• Carry out specialist, holistic assessments
• Provide personalised mobility, orientation and independent living skills training
• Teach people to use aids, equipment and digital tools
• Support people to navigate work, home and the community with confidence
• Work closely with carers, colleagues and partner organisations
• Mentor Sight Support Derbyshire’s Rehabilitation Support Workers
• Contribute to information events and community outreach
• Record outcomes that demonstrate the impact of your work

Every day will bring variety, purpose and the chance to make real, lasting change for people with sight loss.

What you’ll bring

• A recognised visual impairment rehabilitation qualification
• Experience delivering mobility and independent living skills training
• A calm, person‑centred and empowering approach
• Excellent communication skills and a commitment to safeguarding
• Confidence working independently and as part of a team
• Ability to travel across Derbyshire

This post is subject to an Enhanced Disclosure and Barring Service check.

About the role

The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.

We welcome applications from those with experience in supported housing and rent arrears management. 

Responsibilities

• The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.

• Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.

• Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.

• To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.

• To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.

• Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance

• Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.

• Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.

• Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them

• To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.

• To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.

• To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.

• To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.

• To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

• Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures

• Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• Person specification

• Experience

• Demonstrable experience of working in a supported housing environment in a similar or related role

• Experience of supervising a person or team

• Qualifications

• GSCE (or equivalent) in English, Maths

• Skills and Knowledge

• Knowledge of supported housing sector and housing law

• Detailed knowledge of rent arrears issues and processes

• Detailed knowledge of housing and welfare benefits

• Understanding of trauma informed practice

• Abilities

• Capable of developing and maintaining constructive and positive working relationships both internally and externally

• Personal qualities

  • Be creative in problem solving and seek out practical solutions to complex problem

• Demonstrate a high degree of accountability and decision making

• Full driving licence held and maintained

• Desirable criteria

• Housing or a related qualification

•  

• Be able to meet deadlines and balance priorities

• Be able to delegate and allocate work effectively

• Be able to monitor operational and customer service performance and suggest and implement ways of improving performance

• Be able to manage change, introduce new initiatives, and revise systems and processes

• Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures

• Interview process

  Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.

  Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week 

Location: Leeds General Infirmary / St James’ Hospital

Interview date: 23rd April 2026

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We are looking for an experienced Social Worker to join our Leeds Team supporting children and young people diagnosed with cancer.

We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.

This role is predominantly site-based with an element of occasional working from home as agreed with the line manager. Your contractual base will be both Home and Hospital.

This post is subject to an Enhanced Disclosure and Barring Service check. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

About you

You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.

You will have:

• A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Sound knowledge of child and young people development.
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Bev Barker.

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