Specialist supported housing manager jobs in woking, surrey
An exciting opportunity has arisen for a Medical Devices Co-ordinator to join the Clinical Asset Team. Your role is to support the Medical Devices Safety Engineer in pro-actively delivering maintenance responses, updating jobs on the CAFM system, ensuring compliance and asset management systems are up to date at all times.
This role is not open to sponsorship.
Role Requirements
- Provide operational assistance to all matters pertaining to clinical assets including compliance, asset management, service management and lifecycle management.
- Ensure clinical assets onsite are compliant or taken out of service.
- Allocate jobs to the appropriate contractor, using CAFM systems to create a document trail and manage frequently broken items, escalating issues to the Medical Devices Safety Engineer as appropriate.
- Raise purchase orders as required, appropriately storing relevant documents accessible to the team with expenditure tracked and ensuring appropriate service contracts are in place.
- Updating compliance system with relevant documents for compliance and tracking purposes (including those for Therapy items)
- Participating in the CAWG (Clinical Asset Working Group) and chairing and minute taking in absence of the Medical Devices Safety Officer
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- First response to clinical asset jobs coming through to the Helpdesk, co-ordinating with clinical staff at the scene, ensuring the appropriate response is carried out.
- Ability to work under pressure and to make decisions and problem solve as issues arrive
- React to orders and PPMs and within set SLA timeline, ensuring ongoing monitoring. Supporting the Medical Devices Safety Engineer in development of new PPMs.
- Collate relevant data and assist with the weekly work order tracker report and assist in distribution to relevant stakeholders.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Homeless Recovery Worker
East Hampshire (Petersfield and Bordon)
£24,250 to £25,527
Permanent - 30 hours per week, Monday to Friday, 09:00 to 15:00
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
The Homeless Recovery Worker will lead on the case management of clients and be part of a team that provides accommodation based and community support services to clients to keep them safe and help them achieve their goals. The role will provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities:
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To assess the needs of each client, helping to develop their individual support plan to achieve their goals
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To produce and regularly review comprehensive client-based risk assessments and manage a caseload of clients on a one-to-one basis
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To support clients to gain and/or maintain accommodation including supporting clients to pay rent and service charges and to achieve outcomes defined by the service specification
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Engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
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Lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service
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Carry out drop-in sessions at designated locations and encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
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Support clients in trauma informed and psychologically informed ways
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Adhere to safeguarding responsibilities, following our safeguarding policy and procedure
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Help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
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Work confidently and efficiently when lone working
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Maintain accurate records on our client management system and ensure these are stored in line with GDPR
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Represent the organisation in a professional manner
Role Requirements
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to lone work
Essential Criteria
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good keyboard skills for data inputting
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Good working knowledge of Microsoft Outlook, Excel and Word
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Confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
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A full driving licence and use of a car for work purposes
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and asylum seekers from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and asylum seekers as well as promoting refugee rights.
RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities. We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance in access mainstream services and employment opportunities to help them rebuild their lives.
We are looking for a registered solicitor or someone qualified up to level 3, although we will also be happy to hear from people who are qualified up to IAA Level 2 Asylum. We are currently not in a position to support people to qualify for IAA Level 2, so please do not apply if you do not already have it.
Purpose of the Post
Refugee Action Kingston provides free and independent information and advice on a one-to-one basis to refugees and asylum seekers on immigration (Level 3), welfare benefits, education, training, employment, housing, access to health and social care. Where we cannot help we refer clients to solicitors and other specialist help.
The purpose of this job is to provide an effective and efficient face-to-face Immigration Advice to IAA leve l2 or 3, within the aims, policies and principles of Refugee Action Kingston. And to provide consultancy and advice to colleagues on Immigration and Asylum issues.
Duties and responsibilities:
Casework
- Provide face to face Immigration and Asylum advice and casework to IAA Level 2 or 3
- Act for the client where necessary by liaising with the Home Office, external agencies and other Immigration Advice providers in progression of a case.
- Negotiate and advocate on behalf of clients with third parties as appropriate, both verbally and in writing.
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate
- Know and understand the limits of Level 3 IAA Advice and be prepared to refer or signpost onwards when work reaches these boundaries.
- Ensure that all casework conforms to RAK Advice Service office standards and policies.
- Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation
- Write and maintain notes on individual client cases, manually and electronically. To ensure files and appropriate records are kept in accordance with good practice and standards.
- Follow all policies and procedures relating to the advice service and work within the limitations expected of the service
Professional Development
- Attend internal and external training courses as appropriate. Staff are expected to keep themselves informed on current issues relating to their work.
- Keep up to date with legislation, case law, policies and procedures and attend appropriate training as agreed with the manager.
- Read relevant publications
- Prepare for and attend supervision sessions, actively participate in staff meetings
- Contribute to the development of the advice service
- Administration
- Be self-administrating and comply with existing procedures for statistical recording, record keeping and document production using IT based case management systems
- Ensure that all work conforms to service administrative policies and procedures.
- Assist the CEO with monitoring and evaluating the project.
- Prepare and present reports on the Project to funders and the Trustees as requested.
- Maintain confidential and secure personnel records on beneficiaries, as required.
General responsibilities
- Represent Refugee Action Kingston at external meetings as agreed with the CEO.
- To undertake any other duties that may reasonably be required.
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
- Actively support and promote the principles of equal opportunities
- Uphold the aims and principles of RAK Advice Service and ensure that funder’s requirements are met and observe agreed policies on child safeguarding, health and safety, data protection and confidentiality etc.
- Maintain close liaison with relevant external agencies, and represent the service as appropriate
Annual leave
26 days holiday (pro rata) + bank holidays + Xmas shut down.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community




The client requests no contact from agencies or media sales.
Location: Home-based; with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP; with responsibility for pilot sites in Manchester, London, Cleveland and North Wales.
Responsible to: DAPO Triage Service Manager
Responsible for: DAPO Triage Workers and IDVAs
Salary: Point 35-36 £37,450-38,349 (a London Allowance of £3,299.00 will be applied to employees who live in London).
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 37.5 hours per week; 5 days a week with flexible working hours and provision of an out-of-hours response as needed.
Travel: You will be required to travel when the requires it.
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
About the role:
The Team Leader will lead on the delivery of the Triage Model in their pilot area/s, providing support, case management and supervision for the Triage Worker and IDVA roles. They will act as the first point of contact assessing the suitability of initial referrals to be allocated to a Triage Worker for a full assessment. The Team Leader will support the Service Manager and Practice and Development Lead in developing multi agency relationships for the successful implementation of the model and will take a lead role in maintaining these relationships locally to ensure operational success when undertaking assessments to try and ensure the right recommendations for positive requirements are made but also to support the ongoing development of a national delivery model and to support the evaluation of the pilot.
About you:
- At least 3 years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children
- An understanding of the root causes of domestic abuse on both an individual and societal level
- Experience of working in a partnership with other organisations and managing the challenges that may arise
- Knowledge of safe and effective interventions with perpetrators of domestic abuse across different risk and needs groups
- To manage a complex workload, across multiple geographic regions, and effectively meet reporting deadlines and the needs of a wide range of stakeholders.
- A commitment to anti-discriminatory practice and an approach that centres survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly.
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
The client requests no contact from agencies or media sales.
Job purpose
The Clinical Lead will play a pivotal role in leading and developing Action for ME’s Healthcare Services with the Operations Director, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.
At present, the Healthcare Services is a small team with two doctors (GPs) and two physios. Our counsellors are overseen by a Counselling Lead Supervisor and our multi-faith Chaplains are supported by our Lead Chaplain.
We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in driving the strategy for our Healthcare Services with the Director of Operations.
Key responsibilities
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Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.
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Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.
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Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.
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Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.
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Designated safeguarding officer for Healthcare Services.
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Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.
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Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.
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Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.
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Provide expert advice on complex cases, supporting staff with clinical decision-making.
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Represent Action for M.E. at external forums, conferences, and policy discussions.
Person specification
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A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance.
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Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.
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An understanding of Care Quality Commission regulatory requirements.
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Proven leadership experience in a healthcare setting, including team management and service development.
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Strong understanding of evidence-based practice and clinical governance.
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A sound understanding and experience of safeguarding children/young people and vulnerable adults.
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Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.
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Experience in training and mentoring healthcare professionals.
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Ability to work independently and collaboratively within a multidisciplinary environment.
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Commitment to patient-centred care and advocacy for people with ME.
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Knowledge of NHS structures and commissioning processes.
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An understanding of working within the third sector or charitable organisations.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
Hours: 37.5 hours/week (1 FTE), Part time or Job share applications welcomed
About Us
Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.
We deliver our service through as many different channels as we can to make sure we are accessible to everyone. This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.
About the Role
This post will provide advice via a number of different channels including telephone, outreach and appointments. It is the main point of access for clients and provides a first response on the full range of advice issues including benefits, debt, housing, family and employment. This adviser role offers great variety, providing holistic advice answering queries and supplementing existing advice, empowering clients to understand and assert their rights.
We are looking for a self-motivated, enthusiastic and organised team player. No experience of working in the charity sector is needed but the successful candidate will have a keen interest in helping people in need no matter what their background. You will have effective communication skills and an ability to work pro-actively, both individually and within a team, along with being able to demonstrate effective computer literacy.
This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.
Closing date: 13th June 2025
Interview Date: 18th June 2025
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Interview: The first round of panel interview scheduled to take place in Bristol on the 24th of June 2025.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term (Until Feb 2026)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 11 June 2025
Interview date: 18 and 19 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term (Until Feb 2026)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 5 June 2025
Interview date: 11,12,13 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a committed, highly organised Head of Operations to join us and support JustMoney Movement's Executive Director and the wider team in turning our vision of a fairer, greener future into reality.
Background to the organisation and the role
The JustMoney Movement is a Christian charity, with longstanding relationships across the Catholic, Anglican, Nonconformist and Pentecostal denominations. We have a vision of a fairer, greener future, and we believe money is integral to shaping that future. As Christians we believe our use of money should flow from our faith and values such as justice, compassion, the dignity of all, and the importance of caring for creation.
Our work is mostly online and our team work largely remotely, with some team members coming together in a shared office space in London regularly. We are a very small team, punching above our weight and seeking to have a significant impact on economic and financial system change. We are a values-led organisation putting a high store on the wellbeing of our staff, the quality of our relationships and collaborations, and the integrity of our ways of working.
Our vision, strategy and activities
The financial system and wider economy are harming people and planet, leading to crises in our climate and nature and to huge economic inequalities. We rebranded from ECCR to the JustMoney Movement in 2022 to reflect our aim to build a movement of people seeking a more just use of money. Our theory of change is that we need to draw together a diverse range of Christians, churches and Christian networks, as part of a broader movement, to help create political space for financial and wider economic system transformation.
Our current strategic priority is to increase the reach, depth and diversity of engagement of Christian individuals, congregations and networks in the UK with the JustMoney Movement, in order to have a meaningful impact on policy and practice for a fairer, greener future. We do this through a range of activities including:
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Education and training on finance and economics e.g. our Money Makes Change hub, to harness churches’ large ‘financial footprint’ for social and environmental impact.
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Communications and campaigning e.g. via our Church Action for Tax Justice campaign and on green and fair banking, channelling the churches’ grassroot scale, reach and influence to maximise public pressure.
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High level influencing and thought leadership, convening faith leaders and organisations, to resource a credible, distinctive voice on economic transformation.
This role: Head of Operations (part-time 14 hours a week)
The Head of Operations will work closely with the ED and support the team in the smooth running of the organisation.
Role Requirements
The role would assist the ED in identifying and implementing operational processes to help turn the organisation’s vision into reality and measure its impact. This grade of role is expected to have a substantial degree of personal responsibility and autonomy, including responsibility for whole areas of work, the work of others and the allocation of resources.
Particular areas of work include:
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As part of the staff team, contribute to organisational strategic planning and action planning.
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With the ED, maintain a strong governance framework for the organisation including working with the ED, trustees, and contractors to ensure a robust and well-functioning Board and the meeting of regulatory requirements such as around GDPR, risk assessment, and charity law.
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Ensure effective financial management and processes, working with our finance contractors.
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Ensure effective HR support, including work with line managers on recruitment and induction, EDI, and liaising with our HR contractor to review existing and develop new policies and procedures.
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Ensure effective IT provision, working with our IT contractors to support functioning of our IT system (Microsoft 365).
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Support JustMoney Movement’s team in the delivery of their work e.g. helping organise team meetings and away days, ensuring good online filing and record keeping, effective planning tools and monitoring mechanisms, and effective procurement and replenishment of resources.
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Support stakeholder relationships through oversight of our CRM and developing donor reporting tools.
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Carry out discrete operational tasks e.g. arranging insurance and dealing with Companies House and Charity Commission queries as necessary.
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Shared contact point for organisation with other team members, via info@ inbox.
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Assist the Executive Director with any other operational priorities as they arise.
Person specification
Essential
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Empathy with JustMoney Movement’s vision and work.
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Experience of operations responsibilities within a charity.
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Exceptional organisational skills, including attention to detail and the ability to multi-task.
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Ability to grasp operational complexity and yet communicate clearly to non-specialists.
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A creative approach to problem solving and a strong “can-do” attitude.
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Ability to work collaboratively within a small team, as well as working independently, largely on a remote and therefore digital basis.
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Proficiency in Microsoft Office tools, particularly Teams, Sharepoint and Outlook.
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An understanding of and demonstrable commitment to equal opportunities, diversity and inclusion.
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As the charity is a Christian organisation, the successful applicant will be expected to be in sympathy with the Christian faith and demonstrate a commitment to the mission, principles, values and practices of the organisation.
Ideal
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Experience of working in a Christian charity or church setting.
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Experience of charity management and/or governance.
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Experience of one aspect of operations in more depth, e.g. HR, IT or finance.
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Familiarity with economic justice (e.g. banking, finance or tax justice) issues, especially within a Christian framework.
Grade 3 on our salary scale: For roles involving a broad range of complex and technical tasks, carried out in a variety of contexts. There is a substantial degree of personal responsibility and autonomy. Responsibility for whole areas of work, the work of others and the allocation of resources is often required. Staff at this level are expected to input into organisational strategy, represent the organisation externally, and safeguard our culture and values.
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Grade 3.1 expected FTE salary £36,771 pro-rated to 0.4 FTE/ 14 hours a week = £14,708.
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Remote based: this role will be based from home, with occasional travel to meetings in London or elsewhere in the UK. This role is equivalent to 2 days a week but hours can be worked flexibly through the week.
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This role requires applicants to have the right to live and work in the UK.
To apply, please send your CV and a cover letter outlining how you meet the person specification above, via Charity Jobs by 9am on 16 June 2025. Interviews (via Zoom) are provisionally set for 23 June 2025.
We aim to be the go-to organisation for Christians and churches who want to connect faith, money and justice to seek a fairer, greener world.
The client requests no contact from agencies or media sales.