24 Specialist welfare benefits advisor jobs

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

Our people are at the heart of everything we do. We are looking for individuals who embody our values and bring them to life every day: Expert, Passionate, Resilient, Supportive, Open and Honest, and Collaborative.

   

Brief role description

The Specialist Employment Consultant will facilitate and coordinate employment case working support for Career Transition Partnership (CTP) Assist service leavers and veterans up to two years post-discharge to support them in finding appropriate and sustainable civilian employment or other vocational outcomes. 

   

Who we're looking for

This role is well suited to someone who is passionate about supporting people to achieve positive outcomes and can build strong professional relationships with a wide range of stakeholders. You will use your communication skills, judgement and initiative to provide support, deliver briefings and contribute to employment-focused activities that help individuals move closer to their goals.

Working as part of a dedicated and collaborative team, you will be highly organised and confident managing a varied workload. You will have strong administrative and IT skills, including experience with Microsoft Office applications and CRM systems. You will also be comfortable working independently when required, while remaining proactive, supportive and committed to delivering a high-quality service.

The ideal candidate will be confident and approachable with excellent interpersonal skills and the ability to engage effectively with people from all backgrounds. They will be resilient, adaptable and self-motivated, with an understanding of the challenges that veterans and other vulnerable individuals may face when seeking sustainable employment. 

   

Interested? Want to know more about the Charity? Check out our website.

   

Eager to know more about the role? Have a look at the Job Description. 

   

What's in it for you? Check out our Benefits.

   

Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 9 October 2026.

   

Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

   

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

   

#LI-DNI

About the role

 

RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.

The Money Advisor will provide high-quality, accessible and person-centred money advice to Disabled people and people with long-term health conditions, supporting them to understand their financial situation, maximise their income, manage financial pressures and exercise their rights.

The Money Advisor will be required to undertake training to again gain accreditation from the Money and Pensions Service (MaPS), as part of their Quality Framework for Individuals, and will be expected to retain this qualification through continual professional development. Free training will be provided through the Wiser Adviser platform.

The Money Advisor will provide practical advice and support on a range of financial issues, budgeting, debt, household costs and financial inclusion. You will work closely with our Welfare Benefits team and undertake casework yourself as required to resolve issues.  The role will recognise the barriers created by social, economic and environmental factors and work alongside people to identify solutions that increase financial security, choice and independence.

The postholder will work within RAID's rights-based and Social Model of Disability approach, ensuring that Disabled people are listened to, treated with dignity and supported to make informed decisions about their lives.

 

About You

You are a knowledgeable, approachable and compassionate adviser who is passionate about helping Disabled people improve their financial security and exercise their rights.

You will have experience of providing money, welfare benefits or related advice and be confident supporting people to navigate what can sometimes be complex financial and benefits systems. You will be able to explain information clearly and in an accessible way, helping people understand their options and make informed decisions.

You will take a person-centred and rights-based approach, recognising that Disabled people can experience significant financial barriers, including additional costs associated with disability, inaccessible services, discrimination and barriers to employment and income. You will understand the importance of listening to people and working alongside them rather than making assumptions about what they need.

You will be comfortable supporting people with a range of circumstances and levels of support needs. You will be patient, non-judgemental and able to build trust with people who may have had difficult experiences when accessing services.

You will be organised and able to manage your own caseload, prioritise effectively and maintain accurate records. You will also enjoy working collaboratively with colleagues and external organisations to find practical solutions and achieve positive outcomes for the people we support.

You do not need to be an accredited money advisor to apply but you must successfully complete the required training and be able to demonstrate an interest and aptitude for money advice.

As an Employment Advisor, you will support clients with mental health challenges to find, sustain, or return to work.

Based in an NHS Improving Access to Psychological Therapies (IAPT) setting, you’ll manage a caseload and deliver tailored one-to-one interventions, including assessments, SMART action plans, job search support, and interview preparation.

You’ll help clients to find work and return to work (after illness or other absence), negotiate workplace adjustments, and collaborate with clinicians, Job Centers, training providers, and legal services for joined-up support. The role includes maintaining accurate records via IAPTUS (our online data management system), contributing to service development, and supporting data reporting.

Please see job pack for more information.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefit Advisers

Salary: £30,000 pa (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement is looking to build its Money Advice Team and has several vacancies for experienced Debt & Welfare Benefit Advisers.

As an experienced Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.

Based at one of our offices in Ladywood, Kingstanding, or Newtown, and with outreach work in other areas of the city we are looking for Advisers with drive, enthusiasm and a proactive approach to support our clients to get the outcomes they need. You will be adaptable, solution focused and possess excellent communication skills along with a flexible approach and ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with financial literacy training to build and continually improve money management and financial capability.

Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website.

This is a great opportunity to join a progressive charity making a real difference to people’s lives.

 For an informal discussion about the role call Theresa Gniadkowski

This is an active recruitment; early applications are encouraged

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Tuesday 6th October 2026

Interviews: To be confirmed

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

About the Role

We are seeking a dedicated and compassionate Mental Health Debt and Benefits Advisor to join our team. This is an exciting opportunity to make a meaningful difference to the lives of people experiencing mental health challenges by providing specialist welfare benefits and debt advice.

You will support clients to maximise their income, address debt issues, improve financial wellbeing, and overcome barriers that impact their recovery and quality of life. Working closely in West Sussex with healthcare professionals, community services, and partner organisations, you will provide a holistic advice service tailored to individual needs.

As a Mental Health Debt and Benefits Advisor, you will:

• Provide specialist benefits advice and debt casework to individuals affected by mental health problems.
• Take an income maximisation approach by identifying grants, charitable funding opportunities, and other sources of financial support.
• Complete benefit application forms and assist clients with mandatory reconsiderations, appeals, and challenges to benefit decisions.
• Deliver timely, accurate, and person-centred advice, ensuring clients receive a holistic service that addresses wider support needs.
• Provide advice across a variety of settings, including hospitals, healthcare outreach locations, community venues, and office environments.
• Develop strong working relationships with healthcare professionals, referral partners, and internal teams to manage referrals and progress client cases effectively.
• Support clients through multiple communication channels, including face-to-face appointments, telephone, email, video conferencing, and written correspondence.
• Ensure compliance with Advice Quality Standard (AQS) requirements, organisational policies, and quality assurance procedures.
• Maintain accurate case records, client outcomes, monitoring information, and funder reporting requirements using case management systems.
• Meet personal and team performance targets while contributing positively to service development and continuous improvement initiatives.
• Participate actively in team meetings, supervision, training, and professional development activities.

We are looking for someone who has:

• Experience of providing welfare benefits advice and/or debt advice.
• Knowledge of the UK benefits system, including disability and means-tested benefits.
• Understanding of debt advice processes, budgeting, and income maximisation.
• Experience supporting vulnerable clients with complex needs.
• Strong interviewing, communication, and advocacy skills.
• Ability to manage a varied caseload and prioritise competing demands effectively.
• Experience maintaining accurate records and using case management systems.
• Ability to work collaboratively with external agencies and multidisciplinary professionals.
• Commitment to equality, inclusion, client confidentiality, and safeguarding principles.

A Trainee post may be considered for right candidate

A DBS will be required for this role

We are looking for three Benefits & Income Maximisation Advisers to join our newly created Income Maximisation team. These vacancies are an opportunity to make a meaningful difference by supporting RBL beneficiaries facing financial hardship, helping them access the benefits, grants and financial assistance they are entitled to.

This role will see you provide high quality telephone and digital advice and guidance, empowering our beneficiaries to maximise their income, planning and manage budgets, and make informed decisions about their future.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Benefits & Income Maximisation Adviser, you will manage a varied caseload, providing expert advice across the full range of welfare benefits and financial support available. You will work closely with beneficiaries to identify opportunities to increase income, reduce financial pressures and access additional sources of assistance. You will stay informed about changes to welfare legislation, benefit systems and financial support schemes, ensuring your advice remains accurate, relevant and impactful.

Reporting to our new Income Maximisation Manager, key responsibilities will include:

- Provide comprehensive welfare benefits advice and support to beneficiaries experiencing financial difficulties
- Complete benefit entitlement checks and calculations, identifying opportunities to maximise income
- Advise on available grants, discretionary support and financial assistance from government bodies, local authorities, energy providers and charitable organisations
- Support beneficiaries with benefit applications, form completion and signposting to appropriate services
- Produce detailed written advice and maintain accurate case records using case management systems
- Carry out budgeting and income maximisation assessments
- Build and maintain effective relationships with internal RBL support services, partner agencies, charities and statutory organisations

You will have proven experience of providing welfare benefits advice and have an in depth knowledge of the UK benefits system, including experience in conducting benefits checks, calculations and budgeting assessments. You will have excellent communication skills, a client focused approach and the ability to build trust with people facing challenging circumstances.

These are truly rewarding opportunities where you can use your expertise to help people navigate financial challenges and improve their quality of life. You will join a supportive and collaborative UK wide, Benefits, Debt and Money Advice Service that is committed to delivering exceptional advice and making a genuine difference every day.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for team meetings and training).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: virtual interviews week commencing 12th October

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service and help shape the future of domestic abuse support for families across the city.

These Family IDVA positions are permanent and full-time roles (37.5 hours per week). As part of this innovative new service, you'll be based within one of Birmingham's 10 Family Hubs, providing specialist support to non-abusive parents and their children who have experienced domestic abuse. Working as a Family IDVA, you will combine expert risk assessment, safety planning and advocacy with a whole-family, child-centred approach that helps families stay safe, recover and thrive.

This is a unique opportunity to be part of a service from the very beginning. You will help establish a new way of working that brings specialist domestic abuse support closer to families and ensures they can access the right help at the earliest opportunity.

Whether you are an experienced IDVA looking for a new challenge or a skilled domestic abuse practitioner ready to further develop your specialist knowledge and impact, this role offers the chance to work alongside dedicated colleagues and partners to make a meaningful difference every day.

You will also play a key role in building awareness and understanding of domestic abuse across Birmingham, delivering training and guidance to professionals working in Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse and committed to helping children and parents build safer futures?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

We are looking for passionate and dedicated Family Independent Domestic Violence Advocates (IDVAs) to join Birmingham's new Family IDVA Service. With multiple roles available, this is an exciting opportunity to be part of an innovative city-wide service from the very beginning, helping to improve outcomes for parents and their children who have experienced domestic abuse.

Each Family IDVA will be based within one of Birmingham's 10 Family Hubs, working as part of a multi-agency network to provide specialist domestic abuse support where families need it most. Combining core IDVA expertise with a strong whole-family and child-centred approach, you will work directly with parents aged 16+ and their children under 18, helping them to increase safety, reduce risk and begin their recovery journey.

As a Family IDVA, you will provide a flexible range of interventions tailored to the needs of each family. This may include risk assessment, safety planning, advocacy, practical and emotional support, support through criminal and civil justice processes, recovery-focused interventions, and helping families access wider services and opportunities. You will manage a varied caseload and work closely with partner agencies to ensure families receive the right support at the earliest opportunity, preventing escalation and reducing harm.

Alongside direct support, you will play an important role in strengthening the wider response to domestic abuse across Birmingham. You will deliver targeted training and awareness sessions to professionals within Early Help, education, health and community settings, helping to build confidence in identifying and responding to domestic abuse and ensuring families can access support sooner.

This is a rewarding opportunity for skilled domestic abuse practitioners who are committed to empowering families, championing the voices of children and young people, and making a lasting difference in their local communities.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).

The roles is full time and offered on a hybrid working basis with two days per week from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.

As an IDVA, you'll support victims at some of the most difficult times in their lives. We're looking for someone who is compassionate, adaptable, and committed to providing excellent advocacy and support through a trauma-informed and person-centred approach. You'll be passionate about empowering survivors, building trust, and helping individuals make informed choices while ensuring their safety and wellbeing remain at the heart of your work.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression, an IDVA qualification
• Clinical supervision: to promote reflective practice and wellbeing

About the role

As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them
• Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)

You will need

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records
• Experience of adapting communication styles to be able to effectively communicate
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages
• Organised and methodical approach to work with the ability to plan, prioritise and organise workload

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangement

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

 

We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants. 

ABOUT US

Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.

Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.

HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.

ABOUT OUR SERVICES

We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.

Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:

• Legal advice appointments with HMC advisors and external specialist partners

• Casework appointments with staff and specialist volunteers

• Holistic advocacy appointments delivered by our volunteers

Our team supports an average of 350 people across all our service areas.

ABOUT THE ROLE

The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.

Main duties

• Provide casework and advocacy support to homeless and destitute migrants regarding housing, and welfare entitlements including asylum support, Children Act and Care Act duties, mainstream benefits and homeless duties.

• Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.

• Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.

• Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.

• Provide training to HMC’s volunteers on housing and destitution issues.

• Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.

• Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.

• Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.

Partnerships

• Develop links and partnerships with other organisations to enable effective joint working.

• Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.

• Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.

• Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.

Additional responsibilities

• Administrative tasks relevant to the post

• Help to cover the work of the team during absences

• Contribute to HMC’s housing and destitution guides and signposting materials

• Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.

• Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality

• and diversity, equity and inclusion

• Work collaboratively with other HMC staff, volunteers and professional advisors

• Participate actively in staff meetings, and other meetings as may reasonably be required

• Attend HMC Trustees’ meetings as required

HOW TO APPLY

If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.

Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.

We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.

Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.

The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.

PERSON SPECIFICATION

E = Essential, D = Desirable

Experience

E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.

E – Experience of providing support, supervision and training to volunteers

E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.

E – Track record of working in a team in a highly pressurised, front-facing environment.

D – Experience of maintaining effective working relationships with a wide range of agencies

D – Experience of recording and reporting outcomes to funders

Knowledge / Skills

E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.

E – Understanding of the UK asylum support provisions.

E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.

E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).

D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.

D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.

Personal

E - Highly effective communication and interpersonal skills.

E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.

E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.

E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.

E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).

About the role

As a Macmillan Money and More caseworker, you’ll be delivering high quality, holistic and efficient advice to people affected by cancer across welfare benefits, employment, debt prevention and related areas. The role combines high volume casework with early intervention advice and signposting so that clients receive the right support at the right time. Advisors will work across multiple channels, providing accurate information, practical assistance and seamless referrals into specialist support where required. The role will include face-to-face appointments across East and West Sussex where necessary. 

What you’ll bring 

You are an empathetic communicator who explains complex information simply.  As a resourceful and adaptable caseworker, you’ll effectively manage a caseload and be focussed on achieving great outcomes for people at a vulnerable time in their lives.  You must be a team player, open to feedback and keen to learn quickly.  Specialist welfare benefit experience is an advantage, but full support and training is available for candidates who can demonstrate they will be able to move through training at pace.

DBS required for this role.

How to apply

You will need to fill in an application form, addressing the person specification.   We reserve the right to close the advert early so don’t wait, apply now so you become part of our growing team.

Make a Difference to the Lives of Survivors of Sexual Violence

RoSA a registered charity providing high-quality, specialist services across Warwickshire to survivors of rape, sexual abuse and sexual violence. Our dedicated and compassionate team is committed to alleviating the impact of trauma, empowering survivors to make informed choices and supporting them on their journey towards recovery.

Our services are trauma-informed, client-led and inclusive, supporting adults, young people and children of all ages, genders and backgrounds.

We are seeking an enthusiastic, compassionate and motivated Independent Sexual Violence Advisor (ISVA) to join our team.

This is an exciting opportunity for someone who is passionate about supporting survivors and wants to make a meaningful difference within a respected specialist organisation.

About the Role

As an Independent Sexual Violence Advisor (ISVA), you will provide practical, emotional and advocacy support to adults who have experienced recent or non-recent sexual violence.

Working in a trauma-informed and client-centred way, you will empower survivors to understand their options, access appropriate services and, where appropriate, navigate the Criminal Justice System.

This role requires excellent communication skills, resilience, empathy and the ability to work both independently and collaboratively with partner agencies.

Key Responsibilities

You will:

• Manage a varied caseload, providing high-quality, person-centred support throughout a client's journey.
• Build trusting and supportive relationships with survivors using a trauma-informed approach.
• Carry out comprehensive risk and needs assessments and develop individual support plans.
• Review and update support plans in line with clients' changing needs.
• Provide emotional and practical support tailored to each individual's circumstances.
• Support clients through the Criminal Justice System by explaining processes, rights and available options.
• Accompany clients to police interviews, court hearings, medical appointments and multi-agency meetings where appropriate.
• Provide information and guidance regarding Criminal Injuries Compensation applications and other available support.
• Advocate on behalf of clients to ensure they receive the services and support to which they are entitled.
• Develop and maintain effective working relationships with partner agencies including Police, Crown Prosecution Service, Courts, Health Services, Social Care, Education, Housing Providers, Victim Support, the Witness Service and voluntary sector organisations.
• Maintain accurate, confidential and timely case records using secure electronic systems.
• Complete monitoring, evaluation and outcome reporting to support service development and funding requirements.
• Work within safeguarding procedures, organisational policies and professional boundaries at all times.
• Participate in regular supervision, reflective practice, training and continuing professional development.

About You

The successful applicant will have:

• A sound understanding of the impact of sexual violence, trauma and abuse on individuals.
• Experience of providing support, advocacy or casework to vulnerable people.
• Excellent interpersonal and communication skills with the ability to establish trust and rapport.
• Strong organisational skills and the ability to effectively manage a busy and varied caseload.
• The ability to work independently while contributing positively as part of a supportive team.
• An understanding of child protection, adult safeguarding and risk management.
• A commitment to equality, diversity, inclusion and anti-discriminatory practice.
• High levels of empathy, resilience, professionalism and emotional intelligence.
• Good IT skills, including Microsoft Office and electronic case management systems.
• Excellent written communication and record-keeping skills.
• A willingness to undertake training.
• A commitment to regular supervision and ongoing professional development.

Essential Requirements

• Full UK driving licence.
• Access to a vehicle for work purposes.
• Ability and willingness to travel across the service area.

What We Offer

• The opportunity to make a genuine difference to the lives of survivors of sexual violence.
• A supportive, experienced and dedicated team.
• Comprehensive induction and ongoing training.
• Regular line management and clinical supervision.
• Opportunities for continuing professional development.
• A strong commitment to staff wellbeing.
• Annual leave entitlement and pension scheme (in accordance with organisational policies).

Safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment.

The successful applicant will be subject to an Enhanced DBS check, satisfactory references and all relevant pre-employment checks.

Equality, Diversity and Inclusion

We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds and encourage applications from groups currently underrepresented within our workforce.

We are committed to working in an anti-discriminatory and anti-oppressive way, ensuring that all survivors receive accessible, equitable and high-quality support.

Salary

£25,000–£27,000 per annum pro rata (22.5 hours per week), depending on experience.

Interviews

These will be held on Monday 12th October 2026.

Closing Date

28th September 2026. We reserve the right to close this vacancy early should sufficient applications be received. Early applications are therefore encouraged.

Benefits

• Company pension
• Free parking
• Work from home

At Release, we believe that expert advice can change lives — especially for people who are pushed to the margins by poverty, stigma, criminalisation and complex legal problems. We are looking for a debt adviser who wants to do more than provide technical advice: someone who shares our commitment to social justice, dignity and practical support, and who wants to be part of a specialist legal team working alongside people at the point they need help most.

This is not a traditional debt adviser role. It is an opportunity to help shape a newly established debt unit within our legal team, creating a holistic service that responds to the full reality of people’s lives rather than treating debt in isolation. You will work alongside legal advisers and solicitors delivering free welfare benefits, debt and housing advice through our outreach services, with referrals coming directly from colleagues supporting clients with overlapping legal and financial problems. You will also provide training and support to colleagues and host centre staff, helping build confidence and understanding around debt, its impact, and how to identify when someone may need specialist advice. Many of the people we work with are facing crisis, exclusion and multiple barriers to support. In this role, you will help ensure they are met with compassion, specialist advice and joined-up support that gives them a clearer route forward.

The new Debt Adviser wil join Release’s multidisciplinary legal services team. The postholder will provide high-quality, non-judgmental debt advice to people experiencing financial hardship alongside issues such as substance use, homelessness, poor mental health, benefit problems and social exclusion. Ideally, you’ll be qualified to Level 3 Certificate in Money and Debt Advice, the Certificate in Money Advice Practice (CertMAP), or the CMA Award in Generalist Debt Advice. Should you not have these or equivalent certifications, the appointee would be required and supported to achieve a certification within an agreed timeframe.

Key Responsibilities:

Deliver specialist debt advice through direct referrals for our legal team who support clients in trusted community and treatment settings.

• Complete financial assessments, income and expenditure work, debt screening, priority-debt triage and casework using clear, accessible and trauma-informed approaches.
• Advise on appropriate debt options, including Breathing Space, Debt Relief Orders, negotiated write-offs, informal and formal repayment arrangements, and referrals where another provider is better placed to help.
• Work closely with legal advisers, drug and alcohol services, keyworkers, peer advocates, volunteers and partner organisations to support warm referrals and coordinated care.
• Record casework accurately on AdvicePro and contribute to monitoring, evaluation, quality assurance, client feedback and learning from the debt advice project.

Essential Requirements:

• At least 12 months’ experience delivering debt advice in a community, advice, legal or outreach setting.
• Strong understanding of UK debt solutions, priority debts, social security, housing-related debt and the impact of financial hardship on people in vulnerable circumstances.
• Ability to provide clear, fair and not misleading advice, based on a full assessment of the client’s financial and personal circumstances.
• Excellent written and verbal communication skills, including the ability to write accurate case notes, letters and reports in plain English

• Holidays: 29 days + public holidays
• Location: Hybrid - Spitalfields, London / Remote (minimum 3 days in the office)
• Closing Date: Thursday 17 September 2026 at 5.00pm
• Interviews: Week commencing 28 September 2026
• Start Date: As soon as possible

An enhanced DBS check will be required for the successful candidate.

We particularly welcome applications from people from Black and racialised communities, disabled people, LGBTQ+ people, people from working-class backgrounds, and people with lived experience of the issues we work on. We are committed to building a team that reflects the communities we serve, and we know that lived experience and diverse perspectives strengthen our legal practice and our work for systemic change.

Release is committed to equal opportunities.

Important Notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK.  See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy. 

Come and join our team!

We are looking for an exceptional individual(s) to join our busy team at LimeCulture, the UK’s leading sexual violence training and consultancy organisation. 

LimeCulture has extensive experience of supporting sexual violence service providers and commissioners to deliver safe, effective, and survivor-centred services. We work collaboratively with organisations to strengthen coordination, address gaps in provision, and embed trauma-informed practices. Our support includes independent service reviews and evaluations, delivery of specialist training, and consultancy support to drive meaningful, sustainable improvements.

As the UK’s leading provider of training for Independent Sexual Violence Advisers (ISVAs), we deliver accredited development and continued professional development (CPD) programmes that build confidence, competence, and capability across this specialist workforce.

We are seeking a National ISVA Coordinator(s). The postholder(s) will provide an initial point of contact, undertake initial risk and needs assessment, provide trauma-informed information and support, and coordinate onward referral and handover to appropriate local ISVA and specialist services.

A key focus of the role will be providing initial support to adult and child survivors affected by group-based child sexual abuse and exploitation (GBCSAE), as well as other forms of sexual violence. The role will involve working effectively with police and other agencies, helping individuals navigate complex review, criminal justice and support pathways, while promoting choice, control and informed decision-making.

The role is a national coordination function and is not intended to replace ongoing local ISVA casework where appropriate local provision is available.

Citizens Advice Croydon is a leading provider of legal advice and information, supporting thousands of clients every year.  We deliver high quality advice and are looking for someone who will be committed to delivering excellent customer service and working to the highest standards.

The successful candidate will ideally have completed the Citizens Advice Energy training and/or the NEA Level 3 City and Guilds Level Energy Awareness training.  However, if you have at least one year's experience of providing generalist advice, particularly welfare benefits, debt or housing advice, then this role could be a development opportunity for you.

In this role you will assess each client's situation in depth, identifying the most appropriate strategies to support with energy related matters, including exploring every opportunity to maximise income.  Energy advice includes the following types of support: 

• checking and understanding utility bills and tarriffs
• energy saving tips
• energy efficiency measures
• reading and understanding meters/smart meters
• energy debt management and crisis support
• winter fuel payments
• warm home discounts
• priority services register

You must be confident in providing advice to clients on an individual basis as well as through group activity such as energy workshops.

We offer a warm and friendly working environment, hybrid working arrangments, generous leave and other staff benefits and the opportunity to develop professionally.