Specialist welfare benefits advisor jobs

About us

SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence. 

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Role

In this exciting yet challenging role as Trainer, you will train prison staff across London to understand the impact of sexual violence on male, boy, and non-binary prisoners, by raising awareness of sexual violence within prisons and equipping staff with the tools to respond appropriately. You will be establishing and strengthening referral pathways for survivors in London prisons, and gather key insights to inform future service provision and systemic change.

Please see attached Job Description and Personal Specification for more information.

Benefits of Working with Us

- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development

How to apply

To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:

• An up-to-date CV.
• A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.

Closing date: Friday 16th May at 11:30pm 
Shortlisting for Interviews: Week beginning 26th May. Interview will be held remotely via Teams or Zoom.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

Leeds Citizens Advice & Law Centre has been providing free and independent advice for more than 80 years, offering access to justice for people experiencing disadvantage or discrimination. In November 2024, we joined the Law Centres Network and have secured funding to expand our legal advice service.

We’re looking for a Solicitor or CILEx to supervise our housing advice team and legal aid contract. The team offers complex casework and representation to clients facing possession, eviction, serious disrepair and housing issues related to DAV and to anti-social behaviour. You will have 3 years’ PQE in housing law and be able to manage a wide range of cases, as well as experience of working under a legal aid contract, supervising caseworkers, and meeting targets.

Leeds Citizens Advice & Law Centre offers family friendly employment policies, 6.5% pension contribution and an Employee Assistance Programme. Hybrid working is available but this role will require at least 3 days per week in the office. Our modern offices are located in the city centre close to the combined courts and with excellent transport links.

If you’d like to join our friendly team working in an organisation that’s committed to social justice, you can find more information and application details on our website via the apply button.

Closing date for applications: 23 May 2025

Interviews: Applications will be reviewed as they arrive, and interviews may be conducted before the closing date. Therefore, early applications are strongly encouraged.

The London Metropolitan University Students' Union is looking to grow our team of dedicated Student Advisers. Our Student Advisers support students to navigate the university’s academic regulations, offering impartial advice, supporting with written submissions and attending formal hearings in support of students. 

We are looking for someone who is a good listener, is empathic and non-judgemental and who has a genuine desire to ensure that every student has the best student experience whilst studying at London Metropolitan University. The ideal candidate will be organised and efficient, confident in working with academic regulations, and excellent at communicating complex information clearly verbally and in writing. 

We are looking for a full time adviser, but we are open to applications from those seeking either full time or part time work, for a minimum of 2.5 days per week (please state your availability in your cover letter). 

Job purpose for the role 

· To deliver a high-quality professional academic advice to students at London Metropolitan University 

· To provide independent, confidential and impartial advice and representation that has a positive impact on the experience of students 

· To ensure the advice service operates in line with best practice and that students and elected officers are well-informed on the issues affecting students 

· To support the Advocacy & Communications team in identifying and reporting on issues affecting the wider student body, providing evidence-based support for the Students’ Union’s representative work.

Application deadline: 1pm on 9th May 2025 
 
Interviews will take place on the week commencing 19th May 2025 

 
What's in it for you? 
 
Hybrid and Flexible working arrangements  
Learning and development opportunities  
27 days of annual leave plus bank holidays, office closure and sick leave  
Cycle to work scheme  
DSE assessments and eye tests  
Free access to Gym & Classes

Competitive pension contribution scheme 
Interest-free loans - Seasonal ticket and tenancy deposit loans 

Other Standard employees’ benefits 
 
At LMSU we are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting, and ll of our interview panels have Unconscious Bias Training in order to support a fair recruitment process.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.

• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 

• Work flexibly across the service responding to enquiries through a range of channels.

• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 

• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure

• Ability to be calm and use emotional intelligence in challenging casework

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems

• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role, this includes the area of Abderdeen, Aberdeenshire and Moray.

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

The successful candidate will be required to: 

• Preferably hold a full driving licence

• Provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We have an exciting opportunity for a Children's Independent Sexual Violence Advisor (CHISVA) to join the team. As a CHISVA you will deliver 1-2-1 support to clients in the community across Lancashire and at criminal justice locations as well as supporting our digital delivery to groups such as to the parents of children affected by sexual abuse and violence.

You'll be working between 9am to 6pm on a rota basis, with the opportunity to apply to work from home up to 2 days a week on a hybrid basis.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role offers help and support directly to victims and survivors of sexual violence, working to the national ISVA framework to provide support throughout victims criminal justice journey, or if they haven't reported the incident to the police, on their own recovery journey.

The role involves regular travel across Lancashire, and supporting victims and survivors directly at criminal justice hearings. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

You will ensure victims and survivors receive ongoing continuity of support, advocacy and impartial advice and information including reporting to the police, accessing Sexual Assault Referral Centre (SARC) services, and specialist support such as pre-trial therapy and sexual violence counselling. They will need strong digital literacy skills and be comfortable presenting information to groups, usually via Zoom.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Prospectus is passionate about supporting organisations close to the frontline, and few organisations have greater impact on lives than this one. 

Personal debt and its consequences have an enormous effect on individuals and families alike. Our client works with partners to provide budgeting advice and support to try and alleviate these difficulties, working with service users to prepare detailed financial statements and explore ways of maximising income and reducing outgoings. Advisers in this organisation negotiate with creditors directly on behalf of clients; set up manageable and sustainable repayment arrangements and provide full casework services.
 
You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner for the clients you are supporting by liaising with your clients, advisors and partner organisations.  Effectively, you will hold the hand of clients who are finding their journey to debt relief a challenge with a mix of empathy and support, but also with comprehension of the system, and what actions the client needs to take.. 

You will empower and support financial literacy of clients and will ideally be qualified as a Connect Money Mentor (CMA) or equivalent, and will be able to demonstrate an excellent understanding of the welfare benefit system and have experience of advising customers on benefits.

At a personal level you will also need to demonstrate resilience and the ability to, understand and empathise with clients from diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. You will also need to demonstrate a high standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information.

Due to the nature of this role, a DBS check would be run on successful candidates.  Please note this is a full -time role, Monday-Friday, 35 hours per week based on site 2 days per week.

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

This exciting new role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people long with them, through a combination of:

• On-the-day supervision to our paid and voluntary staff across various workstreams.
• Conducting case review of debt issues (supported by our Quality of Advice and Case Review team) to ensure a gold standard in the quality of our advice.
• Playing a leadership role in nurturing partnerships, such as with council officers and specialist debt charities, to support our debt advice work and create pathways for client solutions.
• Shaping our directory of services for debt advice by supporting our leadership team to identify key areas of debt advice, desired client outcomes, and the steps required to resolve those client issues.
• Design and deliver training on debt issues to both paid and voluntary staff, as well as to community stakeholders.
• Supervise and monitor volunteers carrying out a small amount of casework where the client’s issue is of sufficient complexity to warrant engaging your expertise.
• Guaranteeing compliance with Financial Conduct Authority rules and regulations.
• Leading on research and campaign issues relating to debt and identifying where we can make a difference locally through our advocacy and case studies.

If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make! 

The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.

Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role. 

The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.

Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.

To find out more please see our Job Pack attached.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

Interviews will take place week commencing 19th May 2025.

The successful candidate will be required to: 

• Live in the area specified- South East Northumberland, North Tyneside, South Tyneside or Sunderland. You must be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• Preferably hold a full driving licence
• Provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Doorway has operated across Warwickshire since 1997 providing a range of services for young people who are experiencing or at risk of homelessness.

Our key objectives are:

· To prevent youth homelessness and the exclusion that embeds it.

· To increase access to safe and secure accommodation for young homeless people to alleviate homelessness and exclusion.

· To promote a personalised approach to young people’s housing and personal development needs.

· To influence policy that affects homelessness and excluded people.

We are proud to have worked with so many fantastic young people by listening to them and offering appropriate advice, support and wellbeing options as well as accommodation.

Doorway is seeking an exceptional and inspiring leader with the following:

· experience in successfully balancing the strategic and operational leadership responsibilities

· ability to manage high performing teams of staff and volunteers

· a good knowledge of housing and homelessness, local authorities and the charity sector

· able to develop strong and lasting relationships with a broad range of stakeholders, including young people who are at the heart of our service delivery.

· senior experience in an organisation of similar scale and complexity

· sound financial and commercial acumen with a track record of identifying and securing funding

Above all else, you will be intrinsically values driven and aligned to our purpose and culture. You will demonstrate a strong commitment to equity, diversity and inclusion along with a passion for tackling social injustice.

Are you passionate about safeguarding and making a real difference? We are seeking an Assistant Diocesan Safeguarding Adviser to join our dynamic safeguarding team, playing a vital role in making our church communities safer and more welcoming for all. Together we provide professional advice and guidance to those responsible for the care of children and vulnerable adults throughout the Church in our diocese.

The main responsibilities of the Assistant Diocesan Safeguarding Adviser are:

· To respond and manage safeguarding concerns and allegations against church officers

· Provide specialist guidance and support to parishes on safeguarding matters such as domestic abuse, child and adult at risk concerns.

· To support victims and survivors of abuse

· Work with individuals who have convictions and/or who may present a safeguarding risk, to worship safely

· To assist in the development and implementation of safeguarding policies and procedures.

· To work collaboratively with parish safeguarding officers, church leaders, senior leaders and partner agencies

What we are looking for in a Assistant Diocesan Safeguarding Adviser:

We are looking for a person who will bring compassion, expertise and integrity to this key role. A person who has a deep commitment to safeguarding with up to date knowledge of safeguarding practice and policy. You will have the ability to manage complex cases, communicate effectively with diverse groups and be a team player.

For futher information and how to apply, see the job descrition and persoanl specifcation or please use the recruiter link to visit our website 

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

This role is an exciting opportunity to help transform the response to domestic abuse by ensuring the sector is evidence led. SafeLives holds the largest datasets on victims and perpetrators of domestic abuse nationally which you will use to inform our ambitious policy and research agenda. Working alongside our practice experts, survivors of abuse, and our expert research team, you will help to answer important questions about what works in ending domestic abuse.

This Data Analyst position will primarily work within the Drive programme team. They will be responsible for working with and supporting the Senior Data Analyst and Data Team Manager to develop and deliver rigorous, sector leading data, analysis, and recommendations. Working closely with the Drive Practice, National Systems Change and Restart teams, this role will primarily focus on data collection, quality assurance, management and reporting through the Drive Case Management Systems.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term contract until June 2027 (with the possibility of an extension).

Location: Bristol based with some travel across the UK.

About the Drive Partnership

The Drive Partnership is a partnership between Respect, SafeLives and Social Finance. We came together in 2015 around a shared ambition to change the way statutory and voluntary agencies respond to high-harm, high-risk perpetrators of domestic violence and abuse. Today, we are still working together to transform the national response to perpetrators of domestic abuse. The Drive partners provide ongoing governance and leadership for all of our work through a joint project board.

The Drive Project

The Drive Project is our flagship intervention working with those causing harm in their relationships to prevent abusive behaviour and protect victim-survivors. Service users have been assessed as posing a high-risk, high-harm level of domestic abuse to the people that they are in intimate or family relationships with. They also often have multiple needs and are resistant to change. The Drive Project has an intensive case management approach that challenges service users to change and works with partner agencies – like the police and social services – to disrupt abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 28 May 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Project Background

Come and join our award-winning place-based volunteering programme that works with residents living across Hackney and the City of London.

You will be based out in the community - the programme is based at GP practices - to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.

You will be joining a nationally recognised project - having won an award from the Royal Society of Public Health in November 2024 - to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs. You will also be supporting people to improve their mental and physical health through signposting them to appropriate services and encouraging them to talk to their GP if they have concerns; and will be working in partnership with GP practice staff to co-create volunteer roles to make the practice more efficient and a better place to visit.

Who are we?

Volunteer Centre Hackney is a medium sized charity (currently 30 staff) based in the London borough of Hackney, working to support local residents to realise their skills and passions through volunteering and social action, and to share these for the benefit of others.

Our mission is to build and strengthen communities across Hackney through supporting residents of all ages and backgrounds to volunteer and build projects together.

In 2021, we were awarded the Freedom of the Borough Award by Hackney Council for our efforts to support residents during COVID, which included mobilising over 2000 volunteers to deliver food, prescriptions and essential items, provide emotional support to isolated residents and support the vaccine rollout. 

We work with hundreds of diverse community organisations and deliver various programmes to help residents share their skills and deliver their own social action projects to improve people’s lives. These include a befriending programme, volunteering brokerage matching local people to volunteer roles based on their skills, interests and goals, a specialist mental health programme, peer research and multiple resident engagement programmes at GP surgeries and estates across Hackney.

Post holders need to be enthusiastic and engaging, bringing energy to the role, be self-motivating and confident to work primarily alone, albeit with some support from the team members based at other sites.

We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join the Domestic Abuse Specialist Service. They will be supporting survivors of domestic abuse in partnership with the Sussex High Harm Perpetrator Programme. This role is full time working 37.5 hours per week on a fixed term contract until 31st March 2026. The role is offered on a hybrid basis, working between home, our office in Brighton, and community locations throughout East Sussex and Brighton & Hove.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression

About the role:

This hybrid role includes a combination of home, office and community-based working. You will meet regularly with clients at safe locations of their choosing. There will be travel requirements across East Sussex and Brighton & Hove.

As an IDVA you will:

• Empower survivors, supporting them to identify features and dynamics of domestic abuse
• Work with clients referred to the DASS by the High Harm Perpetrator Programme, holding a caseload of varying complexity and prioritising high risk cases for support.
• Conduct comprehensive needs and risk assessments
• Provide individualized safety and support plans, advocacy, practical support and information
• Participate in the Multi-Agency Risk Assessment Conference (MARAC), acting as the voice of the survivor and delivering on actions agreed
• Use a person-centred, survivor-focused approach, being mindful of the effects of trauma and additional barriers to access survivors of domestic abuse may experience
• Attend the monthly High Harm Panel and other mandatory conferences (including contributing to the Multi-Agency Tasking and Coordination process where applicable), representing the voice of the survivor and sharing relevant information with key agencies to reduce risk and increase safety
• Assist in delivering training, and provide consultancy and advice to other agencies as required

You will need

:
• An understanding of the issues faced by survivors experiencing domestic abuse
• A good understanding of risk assessment, safety planning & risk management for survivors of domestic abuse
• An understanding of safeguarding issues & the legal responsibilities surrounding these
• Experience of delivering services to survivors of domestic abuse and/or other vulnerable people
• Experience of working within a multi-agency and legislative framework, including building relationships with statutory and voluntary service providers
• Experience of managing a complex caseload, prioritising work and dealing with competing demands demonstrating an organised and methodical approach to work
• Ability to deliver indvidualised safety and support plans, demonstrating sufficient knowledge of risk reduction regarding harmful practices and modern slavery
• Ability to deliver training sessions to professional agencies
• Understanding and knowledge of and active commitment to promoting equal opportunities and diversity
• Ability to self-reflect, identify own welfare needs, and put in place effective self-care strategies
• Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.