Want to use your skills in data processing and exceptional attention to detail to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

Join WaterAid as Supporter Operations Assistant to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2018 Great Place to Work® award-winning organisation.

The Supplier Partnerships and Operations team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement, in order to meet our ambitious targets.

This is a full-time, permanent position.

In this role, you will take responsibility for postal supporter communications and donations received, to open, batch and process donations securely and process other types of communications onto the CRM system.

You'll also:
* Take responsibility for the accuracy of data added manually on Microsoft Dynamics CRM, ensuring the database is kept clean and up-to-date.

* Responsibility for the weekly BACs income process.

* Set up and amend Direct Debits and standing orders on the CRM.

* Ensure WaterAid complies and maximises return from the Gift Aid Scheme, through validating Gift Aid declarations and calculating Gift
Aid values and to take responsibility for the capture of sponsorship and community groups' Gift Aid.

* Develop and maintain effective working relationships with other departments, ensuring an integrated approach, mutual learning and effective use of resources.

To be successful, you'll need:

• High attention to detail, with the ability to work methodically to ensure minimal errors and to problem solve should errors arise.
• Good IT skills (use of Microsoft products) with the ability to input data quickly and with a continuously high level of accuracy.
• Have the ability to use initiative to find better ways of working, document and communicate ideas effectively

To see the full job pack, please click "Apply."

Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Applications will close one minute before midnight on 5th March. Availability for interview is required week commencing the 16th of March.

Salary: £22,100 with excellent benefits.

Other Information
WaterAid benefits include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
• Sabbaticals
• Volunteer Day

WaterAid is currently located at Durham Street, Vauxhall. However, we will be leaving our current location in the summer of 2020 (likely to be June/July 2020) and moving to 20 Canada Square, Canary Wharf. Therefore the London Office location and contract base, if you are successfully offered the role, will change. This will be discussed at the interview stage with you.

We are unable to provide sponsorship for this post.? In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely serious. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us.

Wiltshire Citizens Advice

Head of Finance and Business Support

A unique opportunity in a thriving charity

We are looking for a  Head of Finance and Business Support. You will need to have experience of a managerial finance role with some knowledge of IT and HR functions. 

You don’t need previous experience of working in a charity but will require  a clear understanding of and support the values of Wiltshire Citizens Advice.

Closing date for applications:  Monday 16th March 2020 5pm 

Interview date:  Provisionally Thursday 24th March 2020

Location:             Trowbridge, Chippenham or Devizes

Hours of Work:  Contracted hours by agreement, minimum of 22.5 per week up to a maximum of 37 worked flexibly

Period:         Permanent

Salary:         £37,829 pro rata plus 6% pension contribution after 3 months. 

Annual Leave:         33 days (inc bank holidays) 

If you are interested in working in an interesting and stimulating environment why not check our website to download an application pack from our website.

We do not accept CVs as part of the recruitment process

Citizens Advice recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds

The Mulberry Centre (TMC) is an award-winning cancer information and support centre and an independent charity, based on the grounds of the West Middlesex University Hospital in Isleworth, West London. It has been open for over 18 years and has provided services and support to more than 15,000 people.

The Mulberry Centre plans to grow and diversify our income, particularly from unrestricted sources, to sustain and develop our work.  We are seeking a Fundraising and Communications Manager role to work closely with the Executive Director and the Fundraising Committee.

The Fundraising and Communications Manager will develop and deliver an integrated and effective fundraising and communications strategy to grow income and to raise our profile in the community. You will have specific role/portfolio responsibility for relationships with trusts and foundations, HNWIs, corporates, community supporters and volunteer fundraisers. You will also line manage a part-time Fundraising and Communications Officer who will be responsible for developing and executing an integrated communications plan for the Centre and the fundraising activities.

We are looking for an experienced and talented fundraiser with successful line management experience. The candidate will have proven ability to research and develop winning fundraising applications, negotiate sponsorship deals and develop and maintain positive relationships with donors.

They will need to be a natural multi-tasker and have the flexibility to manage a varied workload, juggling responsibility for meeting bid deadlines, reporting to funders and managing key corporate, HNWI, community and key fundraising volunteer accounts. With attention to detail and excellent written and verbal presentation, you will also have the negotiation and project management skills to co-ordinate the production of complex bids and budgets. 

To apply, please refer to the Information Pack and email a comprehensive CV and a covering letter showing evidence of how you meet the personal specification of the role no later than 5pm on Wednesday 11th March 2020.  We will not be accepting CV's only.

Ashgate Hospicecare is seeking a Director of Income Generation to provide executive leadership for their integrated fundraising and retail team, and for new business development.

Ashgate Hospicecare is well loved in the local community of North Derbyshire, not only as a provider of specialist palliative and end of life care for patients and their families, but also as a large local charity and employer. It’s also famous for its fundraising events, such as their flagship Sparkle Night Walk which attracts nearly 3000 participants.

The organisation is now looking for an entrepreneurial, inspirational leader to deliver sustainable growth year on year and to spearhead Ashgate’s commitment to grow their commercial and trading portfolio of shops and coffee shops in the region. The role will be responsible for seeding and developing innovation in fundraising and retail, and to seek out and exploit new business opportunities, including social enterprise, with the aim of growing and diversifying income.

The successful candidate must have demonstrable experience of income generation and commercial development (or evidence of transferable skills) and of achieving substantial income targets, driving growth and increasing ROI. They should also have experience of developing and prototyping new and successful income sources, alongside knowledge and understanding of a wide range of income streams. In addition, they will have strongly developed interpersonal and leadership skills that are grounded in Ashgate’s values incorporating compassion, working as a team and being respectful, open and inclusive.

The new director will be supported by a skilled leadership team and staff with a very strong fundraising and retail track record. A total of 90% of staff and volunteers who responded to a 2019 people survey stated they were satisfied with their work or volunteer experience at Ashgate.

For an informal conversation prior to applying to this role, please contact Suzie Spooner on +44 (0) 7960 932 315 or Anton Packheiser +44 (0) 7749 858597.

PLEASE NOTE: We will be shortlisting as we receive applications, so please apply early to register your interest.

CLOSING DATE: Wednesday 4th March, 9am

The Exchange is a well-established arts and community centre in Sturminster Newton, Dorset, based in state of the art, purpose built accommodation. With a calendar bursting with live music performances, film, theatrical and literary offerings, we also have a variety of function rooms available for hire, an art gallery and a very popular café. We are home to a number of community groups and a thriving Learning Centre.

We are now looking for someone very special to join us as our General Manager to guide us through the next part of what has been a very exciting journey so far.  Could you be that special person?

You will need experience of managing and leading employees as well as volunteers and ideally will have worked or volunteered in the Community or Charity sectors.  Strong management skills will be essential of course as will plenty of drive, determination and commitment.  As The Exchange is open Mondays to Saturdays from 8.30am until very late on the nights we have live performances, the person we’re looking for will have to be happy working late nights sometimes and will need their own transport.  Knowledge of the performing arts sector would be very useful but is not essential. 

We can promise you that there will never be a dull moment in this full-on and exciting role. You will be responsible for the commercial success of The Exchange with involvement in programme planning and marketing, management of the café, room hire and finances.

Interested?  Please take a look at our full job description and person specification (attached). 

To apply please send us your CV and covering letter. 

We are looking for an experienced Monitoring and Evaluation (M&E) professional who is passionate about strengthening entrepreneurs and leaders to drive inclusive economic and social change. Our M&E Manager will be a self-starter and the custodian of Mowgli Mentoring’s theory of change, impact story and evidence base, responsible for designing and translating our programme data into clear impact metrics and narratives for our stakeholders. 

Reporting to the Head of Operations, you will develop the M&E strategy and lead its implementation across the organisation, as we expand our work globally, innovate within the offline/ online space, build the evidence base of mentoring, and partner with others to integrate mentoring into their services and programmes. You will lead on M&E and reporting for a range of client-funded programmes, from designing and developing M&E frameworks and tools, through to data collection, analysis, distilling of learning, and preparing narrative reports. Some occasional international travel is envisaged for this role.

Key responsibilities

• Lead on the development and implementation of Mowgli Mentoring’s M&E strategy, framework and approach, with support from and in collaboration with the CEO and Head of Operations

• Work collaboratively with the project delivery team to ensure that data is collected, analysed, synthesised and reported in a manner which meets the highest internal and client standards

• Ensure impact is effectively communicated with our stakeholders, through a variety of means and channels, in consultation with the business development and communications teams 

• Lead on the design, implementation and management of a robust framework for collection, collation and analysis of multiple datasets at baseline, mid-line, and endline stages

• Distill data and insights into lessons learnt and actions to inform decision-making and continuous improvement

• Design and lead on research projects that seek to rigorously test and refine our mentoring model and build the evidence base for mentoring 

• Lead on the development/enhancement of our information management processes and support the wider team in developing their M&E expertise 

• Maintain an up-to-date understanding of best practices in M&E in our sector, drawing key learning and emerging/ relevant approaches into the organisation 

• In collaboration with colleagues in project management and business development, lead on M&E and reporting in line with client/ project-specific requirements

• Manage data/ reporting confidentiality across the organisation, ensuring compliance with the General Data Protection Regulation.

• Contribute to team meetings, events and initiatives.

• Any other task as requested by line manager commensurate with the broad remit of this post. 

Person specification - required experience, skills and attributes

• Degree or comparable qualification in a relevant discipline, e.g. social sciences, economics, international development (a relevant post-graduate qualification would be an advantage)

• 4+ years’ experience in a similar position developing M&E frameworks, tools and systems 

• Ability to design, develop and manage logframes as well as use hard data and metrics to back up assumptions, tell powerful stories and develop learning and strategic recommendations

• Ability to think strategically, innovatively and creatively, and to execute methodically, with strong demonstrable previous experience in this area

• Advanced qualitative and quantitative research and analysis skills, including experience of survey design and synthesising/ presenting data in a range of formats for a variety of audiences

• Highly literate in all standard IT packages, including advanced Excel skills 

• Experience of using relevant quantitative data collection tools and software 

• Experience of bringing technological innovations/ solutions in the areas of M&E, reporting and knowledge management/ learning

• Excellent communication skills including broad expertise and experience of writing clearly and succinctly for a range of purposes and audiences

• Strong attention to detail and proven ability to manage a wide and varied workload, managing competing deadlines whilst maintaining high quality standards 

• Ability to communicate clearly and persuasively across different levels, with local and international teams and stakeholders, demonstrating cultural intelligence

• Thrives in a fast-paced, entrepreneurial environment, works well under pressure and in a changing environment, demonstrating strong growth-oriented personal drive

• Commitment to working collaboratively, and with a high degree of autonomy and initiative, including taking ownership of planning own and others’ inputs towards agreed deadlines

• Knowledge of the UK’s Data Protection Act & General Data Protection Regulation and its implications for data capture and management 

• Additional French and/ or Arabic language skills would be an advantage

• Enthusiasm for and commitment to Mowgli Mentoring’s mission

What Mowgli Mentoring offers

• Salary range 30,000-34,000 GBP gross per annum

• Employer pension contribution

• 30 days annual leave, plus all English public holidays

• Private health insurance

About Mowgli Mentoring

Mowgli Mentoring is a specialist mentoring organisation which aims to unlock human potential that accelerates prosperity.  We are focused on strengthening entrepreneurs and leaders to grow more successful and sustainable businesses that drive inclusive economic and social change. We do this through training and capacity building effective mentors who are inspired and equipped to build and nurture multiple mentoring relationships that drive and strengthen entrepreneurial and leadership growth. 

Our consultancy services and cohort-based programmes combine face-to-face and online delivery modalities to facilitate mentor training, mentor-mentee matching, mentoring practice and relationship support. We’ve trained over 1200 mentors who have directly mentored over 1000 entrepreneurs and corporate leaders, including refugees, women and youth. Primarily focused on the Middle East and Africa, Mowgli Mentoring works with local and international governments, foundations and private sector partners like Argidius Foundation, MAVA Foundation, FCO/DFID, European Union, Norwegian Refugee Council, UN Women, the World Bank and many more. We have offices in Bristol, UK and Nairobi, Kenya and a satellite presence in Morocco and Lebanon.  More information about Mowgli Mentoring is on our website, and in our 10 year Impact Report.

How to apply

Please send your CV and a covering letter to the email address below, ensuring that it outlines how your experience meets the person specification requirements, as well as your motivation for joining Mowgli Mentoring. Your cover letter should also indicate your available start date and your availability for interview on Monday 2 and Tuesday 3 March. 

Applications should be emailed to the recruitment email address which can be found in the attached Job Description or on our website, noting M&E Manager in the subject line, by 9:00 am Monday 24 February.

Shortlisted candidates will be notified by Thursday 27 February with an invitation for interviews to be held on Monday 2 and Tuesday 3 March.

Please note that applicants must have the right to work in the UK as we are not able to offer sponsorship for this post.

If you have any queries about the position, please contact the recruitment email address which can be found in the attached Job Description or on our website.

Mowgli Mentoring is an Equal Opportunity Employer.

The role of Governance and Communications Coordinator supports the CEO in their work with the Institute's Governing Council and duties include:

General Administration

• Dealing with incoming and outgoing post
• Answering the telephones and meeting and greeting visitors
• Office housekeeping duties
• Diary management for the CEO
• Act as Secretary to the CEO responding to incoming emails, letters and phone calls

Governance

• Assisting the CEO with administration relating to the Institutes charitable and Charter status
• To schedule and make all necessary arrangements for meetings of Council, and/or committees
• Administrate the Elections to Council and voting process, following up on actions and queries
• Coordinate official papers and documentation for the AGM
• To support the effective operation of the Council including the retention and electronic filing of meeting papers appropriately
• To keep the departmental webpages up to date
• Assisting the Secretary to the Benevolent Committee with administration and communication
• Assisting the CEO with administration relating to the Institutes Foundation Fund

Medals and Awards

• Assisting the Secretary to the Medals and Awards Committee in the provision of Meetings, electronic mailings and minutes
• Processing nomination applications, maintaining spreadsheets and collating information for electronic distribution
• Coordinating the marketing and sponsorship of Medals and Awards
• Liaising with awardees in the provision of certificates, medals and prizes and associated activities
• Working with external award partners to sign contra deals and licence agreements 
• To keep the departmental webpages up to date

Communications

• Coordinate the collating and distributing of PR and Marketing for the organisation
• Administrating digital surveys related to Governance, Medals & Awards and Communications.
• To assist with the administration of strategic operations and planning for the organisation
• Administrating TI databases including PR, sector and general contacts.

This is initially a fixed term contract for 12 months.

Working days are Tuesday - Thursday 9 - 5 but days and hours are flexible and can be negotiated.

Roehampton Students' Union is seeking the services of three external Trustees to join the Board at an exciting time for the organisation. Following a period of review, the union is positioned to embark upon a strategic review and consider what direction RSU takes over the next four years. Working in collaboration with other external and student Trustees, the role will help guide and steer the union following a successful period of transition.

The Trustee Board is the governing body of the Charity. The Trustees are responsible for making sure that Roehampton Students’ Union is run effectively, complies with the law, has a strong strategic plan based on members' needs. It is also responsible to making sure the Charity is financially stable.

We would like appointed Trustees to be open to serving a full four-year term. External Trustees can serve for a maximum of two terms. With the term of office much shorter for student and officer trustees, the long-term commitment of external trustees ensures that the union has consistency and stability as it navigates its strategic objectives.

What We Are Looking For

Attendance at Board Meetings

The Trustee Board will meet between four and six times a year. In addition to that it would be valuable if you attended our annual general members meeting where you can meet the part time officers and some students. These meetings can take place in the evening but also all day for more detailed work.

Support Officer Trustees

Outside of board meetings there may be occasions when the Officer Trustees will turn to you for your experience and knowledge.

An involvement with the Union

We would like Trustees to take an active interest in our services, campaigns and events to gain a greater understanding of what we do, how we represent students and celebrate the diversity of our student community.

In your application, it is important to emphasise any knowledge, skills or experience that you may have gained through employment, education or things that you have done in your spare time.

Following a skills audit, we have identified key areas where we would like to strengthen:

Governance

Financial Management and Audit

Charity and Company Directorship

Human Resources

Strategy and Performance

Partnership Development Manager

WE is a movement that brings people together and gives them the tools to change the world. Our vision is to shift the world from “me” to “we.” Our mission is to empower all people to change the world, locally and globally, achieving transformative outcomes for themselves and others. 

WE – Making doing good, doable.

WE is looking for a dynamic, experienced and target driven Partnership Development Manager to join our team. Reporting to the Director of Partnerships, the Partnership Development Manager is responsible for managing exciting UK partnerships and will project manage complex multi-year partnership commitments including sponsorships, events, and educational programmes. 

The ideal candidate should have at least three years of experience managing high profile and strategic partnerships. You are proactive, with creativity, energy and vision. Above all else, you are someone with exceptional relationship and project management skills, who can work under pressure to strict timelines.

The successful candidate will be passionate and committed to the core beliefs of the organisation.

This is a full-time permanent contract with an ideal start date in March 2020.

The salary is c £32,000 per annum.

This position is based within WE’s United Kingdom operation in Kennington, London, with travel to various meetings and project locations, both within the UK and globally. 

This post is subject to an enhanced DBS check.

Your Impacts and Responsibilities

Project Delivery 

• Develop and deliver WE’s complex multi-year partnerships with various funders, ranging from corporates to foundations, with a key focus on driving societal impact through social action and partnership growth 
• Lead across various internal functions to coordinate the delivery of partnership strategies and partnership objectives
• Work directly with the North American partnership development team, helping to build our global partnerships and aligning on strategy and shared initiatives 
• Ensure partner expectations are met and exceeded. Review and report as appropriate 
• Proactively and reactively liaise with relevant WE departments to communicate and ensure the effective and efficient delivery of all partnership objectives 
• Support the Director of Partnerships in identifying strategies that drive long-term partner engagement 
• Contribute to brand recognition and the overall success and external awareness of our partnerships through the development and delivery of appropriate communication plans 

Relationship and New Revenue Management 

• Identify funding opportunities and achieve long term sustainability of our partnerships
• As appropriate, and in line with the needs of the wider Business and Partnership Development teams, be accountable for the effective delivery and ongoing evaluation of other UK partnerships and for supporting the development of new revenue management plans
• Support on responsibilities related to partnerships, including maintaining our internal database, logging partner engagement data, monitoring financial targets and other KPIs 
• Act as an ambassador and advocate for WE internally and externally, representing the organisation’s values and strategic objectives in all that you do

Skills and Qualifications

Essential 

• Minimum of 3 years’ experience working in account and/or relationship management, with strong relationship management and commercial skills across a variety of different stakeholders
• Significant experience of project/programme management with a specific acumen for business and partnership development
• Excellent comprehension and ease with Microsoft Office applications, particularly PowerPoint, Word and Excel
• Outstanding presentation skills and experience communicating across external and internal audiences 
• Experience working in a fast-paced environment with challenging and rapidly shifting results-based targets, demonstrating the ability to plan and prioritise your own workload and that of others who support you 
• Robust project management skills and the ability to manage multiple responsibilities within tight deadlines 
• Strong interpersonal and communication skills with an acumen for diplomacy  
• Excellent problem-solving skills and ability to navigate difficult conversations with internal and external stakeholders 
• First-class organisational skills and extremely keen eye for detail
• A self-starter with confidence to work both independently and within a team setting
• Outstanding work ethic and proven ability to take initiative and remain organised and solution driven
• Positive attitude, high energy, resilient, tenacious, flexible and enthusiastic

Desirable 

• Bachelor’s degree or certification in a related field (e.g. business studies or project management) 
• Proven experience in sales, fundraising, sponsorships or corporate partnerships 
• Excellent leadership and proven competence in account management, both strategic and operational 
• Demonstrable ability to create and implement a results-oriented strategy 
• Demonstrable ability to translate partner values across various levels, including executive, operations and creative 
• Demonstrable ability to deliver on complex multi-year plans, including strategic planning to achieve and exceed large partner KPIs and key objectives
• Proven track record of exceeding revenue goals and business excellence
• Sound understanding of quality assurance and impact analysis processes 
• Familiarity using CRM systems; experience using Salesforce is an asset
• Sound knowledge of international development, youth empowerment and trends in corporate social responsibility, corporate philanthropy and cause marketing 

Supplementary Benefits

• Employer-provided health, dental benefits and pension scheme
• Generous holiday allowance (20 days annual leave + statutory holidays + office shutdown days during the holiday period between Christmas Eve and New Year’s Day) + Birthdays off
• Flexible work hours if on occasion you need to start late or leave early
• The opportunity to attend WE Day, our flagship event
• Staff trip to Kenya, India or Ecuador with all costs on the ground covered by the organisation
• Potential opportunity to host corporate or partner trips abroad
• The opportunity to visit our headquarters in Toronto, Canada 

Closing Date: Please note that applications are being monitored on an ongoing basis and the post may be filled before the advertised closing date. 

Please submit your application as soon as possible to ensure it is considered in the selection process.

If invited for an interview, please note our interview process is multi-staged and will involve interviewing once with the HR department and have a second interview with the Director of Business and Partnership Development and the Head of the UK office.

Please note that due to the high volume of applications we are receiving, we are not able to provide individual feedback following interviews. 

Candidates must be eligible to work in the UK. 

We are an equal opportunities employer. We warmly welcome applications from all sections of the community and aim to promote diversity.

If you have any access requirements, please notify us in advance and we will do all we can to accommodate you.

What makes us unique…

WE is a family of organisations making doing good, doable. WE is made up of WE Charity, empowering domestic and international change, ME to WE, a social enterprise that creates socially conscious products and experiences to help support the charity, and WE Day, filling stadiums around the world with the greatest celebration of social good. WE enables young people and families to better the world—supporting 7,200+ local and global causes by volunteering millions of hours of social action, shopping daily with an impact, and raising millions of pounds that directly benefit their local communities and the world. Globally, WE teams in Asia, Africa, and Latin America have provided more than 1 million people with clean water, built 1,500 schools and schoolrooms overseas, and empowered more than 200,000 children with access to education. WE was founded more than 20 years ago by social entrepreneurs, brothers Craig and Marc Kielburger.

We sincerely thank all those who apply, however, only those considered for an interview will be contacted.