Stakeholder engagement manager jobs
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Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.
The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.
The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.
The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Key Responsibilities
- Triage, onboard and support a caseload of 15-20 individuals
- Triage and support individuals dropping into the service for household / cost of living crisis support
- Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
- Complete emergency applications and grant applications
- Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
- Provide housing, general money and debt management advice
- Provide information on employment opportunities and training support for clients
- Where appropriate, source warm goods for those in need
- Engage in outreach within the borough to encourage referrals and promote the service
- Signpost to other relevant services in the borough, or further afield
- Attend training, forums and meetings to ensure knowledge remains relevant and up to date
- Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
- Provide updates and feedback to the broader teams
- Engage in multi-disciplinary meetings, both internally and externally
- Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
- Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
- Record the results of outcome assessments and satisfaction surveys on the Views databases
- Work in line with triage procedures and use the referral process when referring cases to external organisations
- Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
- Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
- Undertake additional duties that may reasonably be required to fulfil the objectives of the post
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice and information
- Experience of managing complex cases and autonomously managing a caseload
- Experience of working with multiple agencies and attending multi-disciplinary meetings
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
- Experience with de-escalation, recognising and mitigating risks
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
Skills and Abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening and liaison skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Knowledge of best practice for lone working, data protection and safeguarding adults
- Willingness to undertake training related to housing and welfare benefit
- A team player
- Ability to work on your own initiative
- Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
- Strong organisation and administrative skills
- The drive to motivate self and others to achieve positive outcomes
- Flexibility in overall approach to work
- Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
- Strong sense of self, and ability to set and maintain boundaries
- Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
- Ability to plan and prioritise your own workload
Desirable
Lived experience of mental health problems, and of using mental health services
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
The Philanthropy team at Alzheimer’s Research UK (ARUK) is responsible for securing donations from individual major donors, grant-making trusts and foundations. The role of Philanthropy Officer is key to the success of the Philanthropy team, working closely with other team members and stakeholders across ARUK.
At the heart of the Philanthropy team is our desire to help our supporters change the world, in a way that is meaningful and exciting to them.
We work with a growing portfolio of individual donors and charitable trusts, getting to know them - through meetings, events, lab tours, reporting on the impact of their donations and regular touchpoints - so that we can match their philanthropic goals to our research initiatives. We work hard to provide bespoke stewardship, build relationships, and impart scientific information to promote ARUK and give donors the best possible experience of working with us.
By nurturing these relationships, we gain long-term meaningful support from donors and their networks, and as a result can secure significant donations which range all the way up to eight figures.
We are looking for an articulate, proactive and people-orientated individual to join our highly successful team. The ideal candidate will have strong relationship management skills, a high degree of emotional intelligence, and will be an ambitious self-starter.
We are seeking someone who understands the importance of investing in dementia research and can convey that with passion to our supporters. In return, we can offer an exciting, supportive working environment and the opportunity to join a small major gifts team that punches well above its weight.
Main duties and responsibilities of the role:
Relationship building and income generation
· Build relationships with a portfolio of current and prospective major donors and charitable trusts, gauging their level of interest in our work, providing them with opportunities to engage with ARUK, and encouraging them to invest in our research.
· Develop an engagement plan for each relationship, taking full ownership and moving each donor / trust forward through qualification, solicitation and stewardship.
· Fundraise for different aspects of ARUK’s work, including key research initiatives such as the Drug Discovery Alliance.
· Think ambitiously and creatively in producing compelling and persuasive written communications for donors, including letters, proposals, applications and progress reports.
· Solicit donors for gifts at face-to-face meetings, where appropriate.
· Provide an exceptional level of stewardship to donors, ensuring they are thanked and updated and that their relationship with ARUK grows in depth and value.
· Think innovatively and support the team’s goal to embed the use of digital in our work.
· Work with senior volunteers and senior staff, where appropriate, empowering them to open their networks and ask for support.
· Build and maintain strong working relationships with colleagues in the Science Communications, Media and Engagement, Research and Finance teams.
CRM
· Ensure donor records are kept up-to-date through daily use of Salesforce.
· Use Salesforce to track income and activity, and as a planning tool.
Events
· Support the Donor Relations Manager in planning bespoke events / lab tours for our supporters, by providing guest lists, communicating with invitees and updating Salesforce records.
· Represent ARUK at Philanthropy team events, and at other ARUK events where major donors or the representatives of charitable trusts may be attending.
What we are looking for:
· Experience gained working in a major gift fundraising or client relationship management role
· Demonstrable experience of developing long-term / strategic relationships
· Demonstrable experience of developing / influencing relationships through face-to-face conversations
· Demonstrable experience of working effectively without close supervision
· Ability to communicate with, and enthuse, a wide variety of people in a compelling, professional manner
· Exceptional listening skills
· Strong writing skills with the ability to write persuasively for a range of audiences
· Ability to absorb and process new information quickly
· Ability to grasp complex scientific concepts to a reasonable level (ie. well-informed lay person)
· Ability to plan, prioritise and set goals, and to follow through each piece of work to completion
· Ability to work collaboratively and see the bigger organisational picture
· An understanding of the principles of major gifts fundraising
· Excellent IT skills, including strong working knowledge of Outlook, Word, Excel and Powerpoint
· High levels of emotional intelligence
· Genuine interest in people
· Curious and creative, enjoys investigating and solving problems
· Driven and highly proactive - adept at spotting opportunities and maximizing them
· Feels strongly that dementia research is valuable and vital
· Confident and personable
· Diplomatic and discreet; has integrity
· Belief in the importance of striving for excellence
· Flexible approach, with willingness to undertake occasional evening work
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Regional Technical Adviser – Climate Resilient WASH, South Asia
Contract type: Fixed term (3 years, renewable) – 35 hours per week
Location: The role can be based at WaterAid’s office in Bangladesh (Dhaka), Nepal (Kathmandu) or Pakistan (Islamabad), or remotely in a country within the South & South-East Asia region, subject to right-to-work eligibility in the respective country.
Salary: Band G (Regional Adviser)
- Bangladesh: 4,032,467 - 5,356,574 BDT with excellent benefits
- Nepal: 4,428,304 - 5,632,539 NPR with excellent benefits
- Pakistan: 9,540,888 - 15,153,840 PKR with excellent benefits
- Or comparable, competitive salary with excellent benefits if based remotely at another country in South & South-East Asia region
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The South Asia Regional Team provides strategic leadership and effective management of WaterAid’s country programmes in South Asia. We enable country programmes to enhance their impact by ensuring they have the skills, expertise, funding, and strategic partnerships to deliver WaterAid’s mission in the region.
About the role
As our Regional Technical Adviser – Climate Resilient WASH, you will ensure the high technical quality of our climate resilient WASH programmes in the region and work closely with Country Programmes, partners and stakeholders to drive sustainable change.
In this role, you will:
- Provide technical guidance, quality assurance and support to country programmes including for climate resilient WASH programming, system strengthening and the sustainability of WASH services.
- Implement capacity building initiatives to enhance competencies of staff, partners and stakeholders to deliver sustainable and climate resilient WASH programming.
- Build and strengthen strategic partnerships, the knowledge base and thought leadership in WASH and climate resilient programming through networking, knowledge sharing and advocacy.
- Support country programmes to integrate and prioritise WASH Climate Resilient measures in key national policies, strategies, and planning frameworks such as NAPs and NDCs.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Extensive, relevant professional experience at a senior level in climate resilient, WASH-related programmes and policy advocacy for LMIC countries in rural, urban and climate affected contexts.
- Demonstrated experience in strengthening WASH systems and understanding of the WASH sector’s interaction with other systems such as climate change, health, urban planning.
- Excellent and up to date knowledge of technologies, approaches, technical standards and guidelines related to climate resilient and sustainable WASH relevant to South Asia and how to practically apply these to programming.
- Significant experience of working in a technical capacity at senior level in the South Asia region, preferably in at least one of the countries in which WaterAid operates.
- Willingness and ability to travel regionally, specifically to country programmes in Bangladesh, Nepal and Pakistan, and internationally (sometimes at short notice).
Although not essential, we’d prefer you to have:
- A chartered membership with a recognised professional association in a relevant technical field.
- Proven experience of stakeholder engagement that include government, private sector, and donors with high level of influencing skills.
- Good understanding and experience in National Adaptation Planning (NAP) and Nationally Determined Contributions (NDC) revision and implementation, climate finance processes, modalities, and sources.
Closing date: Applications will close at 12:00 PM UK time on 15 September 2025. Interviews are expected to take place week commencing 22 September 2025.
How to apply: Click Apply to upload your CV and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. This role does not include a relocation package. You must also be able to demonstrate your ability to travel, including at short notice, to the three countries where WaterAid works in South Asia (Bangladesh, Nepal and Pakistan). All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy.
Benefits
Our Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Communications and Impact Lead
Full time (part time will be considered)
Hybrid (with a minimum of 2 days in our office on the Cambridge Biomedical Campus)
Permanent contract
£43,000- £46,000 per annum (depending on skills and experience)
Do you want to make a difference to healthcare globally? Do you have skills and experience in Communications, Marketing and Monitoring, Evaluation & Learning? Come and join a brilliant team working from the Cambridge Biomedical Campus and with partners across the world.
For nearly twenty years, Cambridge Global Health Partnerships (CGHP) has been strengthening health systems across the world through education, reciprocal learning, and relationship building. CGHP uses a health partnership model - working with hospitals, governments and health organisations in Cambridgeshire and East of England region and in low- and middle- income countries (LMIC) to provide specialist expertise, support shared learning and encourage sustainable change. This is a two-way process involving NHS staff, trainees and students working with LMIC partners using a hybrid working model combining online working and exchange visits. CGHP is a charitable programme based on the Cambridge Biomedical Campus and is a linked charity to Addenbrooke’s Charitable Trust.
We are recruiting for a Communications and Impact Lead who will lead these functions within CGHP and will be a member of the CGHP Senior Leadership Team. You will work at a tactical and strategic level with responsibility for increasing understanding of our impact and raising our profile to enable CGHP to achieve our strategic ambition. The role will ensure effective impact measurement, communication, promotion, marketing and engagement to support our goals. The role requires excellence measuring impact and communicating with people and groups on all issues and at all levels and. Creativity in communication to effectively tell our story will be key, as will confidence and understanding of monitoring, evaluation and learning.
We are looking for someone imaginative, creative, and dynamic with excellent organisational skills who can ensure that our impact is measured and recognised, and our story is heard. The position is the ideal role for someone who has a combination of skills and experience of communications, impact analysis and project management.
To see a full job description and person specification please visit our website
The closing date for applications is 28th September 2025, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
Application Process: Please send your CV and a covering letter explaining why you are a good fit for the role by email
The client requests no contact from agencies or media sales.
Head of Alumni Engagement, Saïd Business School, University of Oxford
38 days’ holiday | USS pension scheme | Hybrid working
Saïd Business School blends the best of new and old. Founded in 1996, the School is a young, vibrant and innovative business school that is deeply embedded in a 900-year-old world-class university. With a focus on tackling complex world-scale challenges, the School prepares business leaders for the task of making the world a better and more equitable place.
The Leadership Team has recently developed an ambitious five-year plan for the School and Oxford Saïd is now entering an exciting new phase in its evolution. Securing increased levels of philanthropic income and deep levels of alumni engagement will be a critical element in the successful delivery of the new strategy. The School has therefore been investing in growing their Development & Alumni Relations team, including the creation of this senior role of Head of Alumni Engagement.
The Head of Alumni Engagement will support the Associate Director of Alumni and Supporter Engagement in fostering lifelong relationships with the School's extensive alumni network. This includes overseeing alumni volunteering, events, communications and initiatives to increase alumni participation and giving.
Success in this role will be underpinned by your professional experience in alumni relations or managing membership communities. You will bring exceptional communication, organisational and interpersonal skills, and a demonstrable ability to engage senior stakeholders, manage volunteers and oversee complex budgets. A strong track record in delivering high-profile events, evaluating engagement strategies and working collaboratively across teams is essential, along with some experience of managing others and regular giving.
This is an exceptional opportunity to make a strong impact within a global community and at an exciting moment in this institution’s trajectory. It will take a creative and strategic engagement professional to understand and galvanise the School’s community, and win their support. In return, you will get to work within an ambitious and growing team, and an excellent benefits package will be available to the successful candidate, including enhanced access to executive education and professional development.
At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.
For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates.
Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.
Closing date for applications is 09:00 on Thursday 18th September 2025
ABOUT LUMOS
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
The Senior Advisor, PPLE is a key role responsible for successfully delivering Lumos’ strategy on safe and meaningful engagement of children, young people, families and caregivers. Considering the cross-cutting nature of participation, the post-holder will work across teams to ensure PPLE is mainstreamed throughout the organisation, strengthening Lumos’ internal capacity and approaches to meaningful participation. They will ensure that Lumos programmes demonstrate innovative and transferrable approaches to participation, and that people with lived experience are meaningfully involved in national, regional and global advocacy and campaigning, as well as within Lumos’ internal governance.
The Senior Advisor will oversee implementation of Lumos’ newly-developed PPLE Strategy – working in partnership with people with lived experience, PPLE Focal Points in Lumos’s four country offices, and other key colleagues. They will supervise and guide the work of PPLE across country teams and Lumos’s central function to develop and deliver high-quality and effective projects that achieve the objectives of the PPLE strategy.
The post holder will also work with Global Advocacy, Communications and Fundraising colleagues and country teams to ensure that people with lived experience are well represented in national, regional and global campaigns and initiatives that inform child rights and care reform policy and programming. They will identify and cultivate relationships with relevant stakeholders in the care and related sectors, including with existing national, regional and global networks of care-experienced children and young people, to strengthen partnerships and collaboration around PPLE. The post holder will work hand-in-hand with safeguarding colleagues, acting as the Designated Safeguarding Lead (DSL) for the PPLE workstream, to ensure Lumos has, and is implementing, appropriate systems to facilitate safe and ethical PPLE that is compliant with data protection protocols. The Senior PPLE Advisor will contribute to fundraising, participating in proposal development, reporting to donors and other related activities.
KEY OBJECTIVES
- Provide technical leadership on PPLE and oversee the implementation of Lumos’ new PPLE Strategy – working in partnership with people with lived experience, PPLE Focal Points, key staff including in Lumos country offices and external partners including participatory networks and associations.
- Strengthen Lumos’ internal capacity and approaches to meaningful participation of children, youth, parents and caregivers
- Ensure that participation of children, young people, parents and caregivers is embedded as a cross-cutting priority throughout the organisation’s projects and programmes
- Develop an annual strategic plan for PPLE for 2026 and ensure PPLE is included and aligned across the plans, strategies, and projects of other Programmes teams
- Provide supervision, coordination and capacity-building to the PPLE team, which comprises PPLE Focal Points across Lumos’ four country offices, including setting and implementing objectives, deliverables and KPIs that will motivate the team and achieve ambitious results, and monitor and track progress
- Ensure coordination and engagement between PPLE Focal Points and organisational leadership
- Lead on the development of country programme PPLE strategies in line with Lumos’ 2024-7 strategy, alongside PPLE Focal Points and programmes teams.
- Manage the PPLE budget to ensure objectives are met, high quality deliverables are achieved, and budgets are utilised effectively; potential of managing future PPLE grants and programmes depending on priorities
- Collaborate with the fundraising and Programme teams to develop all project proposals with the Participation of People with Lived Experience embedded throughout, including direct engagement of People with Lived Experience in drafting proposals when appropriate
- Develop high-quality reports, quarterly, annual, or other for both internal and external audiences, including donors, in collaboration with relevant teams and support positive relationships with stakeholders
- Represent PPLE at a senior level internally and externally, including in meetings, working groups and committees as needed
- Build and nurture relationships with relevant stakeholders in the care reform and other connected sectors, to secure opportunities for the participation and meaningful involvement of people with lived experience
- Oversee training and capacity building of people with lived experience so they can participate in care reform implementation initiatives and in decisions that affect their lives
- Work with advocacy and communications colleagues to ensure that people with lived experience are well represented in regional and global campaigns, events and initiatives that inform child rights and care reform policy and programming. Advocate for and facilitate their inclusion in a meaningful, genuine and non-tokenistic manner
- Co-ordinate the planning and delivery of external and internal participation events and activities, at national, regional or international level, for example Lumos’ participatory groups, working closely with Advocacy, Communications and other relevant teams.
- Promote opportunities for young people to be more actively and meaningfully involved in all areas of Lumos’ work, including organisational governance, in line with Lumos’ strategy 2024-27 and the PPLE Strategy. Lead on the coordination of a Lumos Global Youth Advisory Board in close collaboration with the PPLE Focal Points and other relevant teams.
- Lead the development of training and capacity building to teams across Lumos, including ELT, to promote and enable a mainstreamed approach to PPLE
- Act as Designated Safeguarding Lead (DSL) for the participation function, working closely with safeguarding colleagues and PPLE Focal Points, to ensure Lumos has, and is implementing, appropriate systems to facilitate safe and ethical PPLE that is compliant with relevant organisational policies, including the Safeguarding Policy and Prevention of Sexual Exploitation and Abuse Policy, and with relevant data protection protocols
MANDATORY SAFEGUARDING OBJECTIVES – GRADE/ROLE BASED – SEE BELOW
Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures
- Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct
Additionall, the Senior Advisor is expected to:
- Ensure the required standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility
- Lead by example in respect to ensuring safeguarding principles and practices are appropriately applied
- Identify and escalate any gaps or improvements necessary for effective safeguarding in conjunction with the Senior Safeguarding Manager and Designated Safeguarding Lead for the area of responsibility
Applicants must have the right to work in the country of application. Please note that feedback will only be provided to candidates who attend an interview.
All applicants are required to apply with a CV and Cover Letter.
If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.
Please submit your application by the closing date of 14th September 2025.
To realise every child’s right to a family by transforming care systems around the world.
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment?
We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment. You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy.
With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography.
SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations.
The Role
Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors.
You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment – influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies.
Key responsibilities include:
- Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice
- Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas
- Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets
- Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval
- Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB
- Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required
- Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
What we need from you
Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need:
- Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment
- Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks
- Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation
- Experience of promoting an organisation at a regional and national level to raise the profile of the business
- Ability to inspire, support and develop others to optimise their performance
- Track record of meeting deadlines and working effectively with others in a complex and dynamic environment
- To have strong people skills and be an effective communicator, able to influence and challenge
- Proficiency in Microsoft office suite with intermediate or advanced excel skills
- Membership of a professional body – CIH
Your Benefits
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
The client requests no contact from agencies or media sales.
Job Title: Senior Grant-making Officer
Salary: £34,000–40,000
Hours: Full-time (40 hours/week)
Location: Central London / Hybrid (1-2 days in office per week)
Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.
Benefits:
5% employer pension contributions,
£600 per year mental wellbeing support,
Enhanced parental leave (4 months full pay + 2 months at 50%)
Annual allowance for professional development and training
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
Grant-making is central to GiveOut’s mission of growing giving to support LGBTQI human rights activism globally. As Senior Grant-Making Officer, you will play a pivotal role in shaping and delivering our grant-making programme, ensuring we effectively channel resources to LGBTQI activist organisations worldwide.
Bringing a passion for and knowledge of international LGBTQI human rights, you will have the opportunity to deepen your skills in grant-making, gain insights into LGBTQI human rights movements worldwide, and build meaningful relationships with LGBTQI activists and organisations across the globe.
Key Responsibilities:
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Sector Expertise and Insights
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Stay informed about developments in the LGBTQI movement and global LGBTQI rights.
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Undertake occasional international travel to strengthen relationships and deepen understanding of partner activities.
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Donor and Grant Partner Engagement
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Build and maintain strong relationships with grant partners through regular communication and engagement.
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Capture and share evidence and success stories from grant partners to engage and inspire GiveOut’s supporters.
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Collaborate with colleagues to feed grant-making insights into impact reports and donor communications.
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Represent GiveOut’s grant-making programme externally at events, including occasional evening engagements.
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Coordinate logistics for grant partner engagements, including developing itineraries, supporting travel arrangements, and ensuring smooth communication with donors and other stakeholders.
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Grant-Making Strategy and Programme Implementation
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Help shape the design and execution of GiveOut’s grant-making programme
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Ensure GiveOut’s Grant-Making Policy and guidance remain up to date with best practices in grant-making and is responsive to the needs of the global LGBTQI movement.
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Work with the Grant-Making Advisory Panel (GMAP) to identify and assess new grant partners, and coordinate annual GMAP meetings.
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Grant Portfolio Development and Management
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Develop an annual portfolio of grants, balancing renewals and new partnerships, and collaborate with the Executive Director to present to the Board for approval.
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Conduct due diligence on grant partners, draft grant agreements, and manage payment processes.
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Monitor and evaluate partnerships, coordinating narrative and financial reporting to track progress and impact.
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Maintain and update the grant partner database to ensure accurate and up-to-date records.
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What Success Looks Like
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Strong, trusting relationships with existing and prospective grant partners.
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A diverse and impactful grant portfolio that excites and inspires GiveOut’s supporters.
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Robust due diligence processes and effective monitoring and evaluation practices.
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A respected organisation with deep expertise in the global LGBTQI movement.
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Engaging stories and evidence of impact that are shared effectively with donors and supporters.
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An up-to-date, accurate grant partner database.
Essential Skills and Experience
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Proven experience in grant-making or a related field such as social impact and development work, research and policy advocacy or program funding and administration within NGOs, government, charities or foundations.
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Demonstrated commitment to or connection with the LGBTQI community.
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Knowledge of global developments in LGBTQI rights and advocacy.
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Proven experience in building and maintaining relationships, with excellent interpersonal and communication skills.
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Exceptional organisational and project management skills, with the ability to manage multiple priorities effectively.
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A proactive, motivated, and results-oriented approach, with a strong work ethic.
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A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.
Desirable Skills and Experience
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Strong understanding of grant-making theory, processes, and best practices.
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Experience with grants management databases and tools.
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Experience monitoring and evaluating grant-funded programmes.
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Undergraduate degree or equivalent qualification in a relevant field.
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Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).
Why Join Us?
At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.
Application Process
Applications close on 11th September 2025. GiveOut is an equal opportunities employer.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
The Caseworker NOVA Wales will manage and support a caseload of vulnerable veterans initially in South Wales. As an integral and highly valued member of the team, you will provide peer support and practical assistance to colleagues and people using the service.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description attached.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 8 September 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Marketing and Communications Lead
Location: York office, with some WFH availability
Hours: Full time 37 hours per week
Salary: £36,000 – £38,000 dependent on experience
STEM Learning is seeking an experienced and strategic Marketing and Communications Lead to drive awareness and foster engagement within our comprehensive range of support services for schools, colleges, employers, and partners.
This role is pivotal to the successful delivery of a key funded contract, requiring a sharp focus on communication impact, stakeholder engagement, and demonstrating value for money through effective marketing strategy and execution.
You will work across teams to create high-impact campaigns, manage digital platforms, and shape our messaging to diverse audiences through compelling, data-driven communications.
Key Responsibilities:
- Lead the planning and execution of digital and offline marketing, communications, and PR activities.
- Create and deliver integrated campaigns that raise the profile of STEM Learning and its services.
- Manage communications channels, digital platforms and content delivery.
- Evaluate the performance of campaigns and report on return on investment and budget effectiveness.
- Support and guide colleagues and partners in best practice marketing and communications.
- Line-manage and mentor Marketing and Communications Officers.
- Work collaboratively with other Leads and the Senior Lead on strategy and planning.
- Represent the organisation in key stakeholder meetings and ensure adherence to brand, data protection, and quality standards.
About You
Candidates will demonstrate our values: Sustainable – Innovative – Proactive.
You’ll be a forward-thinking and creative marketing and communications professional, with:
- A degree or professional qualification (or equivalent experience).
- Proven experience delivering successful marketing and communication strategies.
- Strong writing and editing skills, able to tailor messaging to different audiences and platforms.
- Experience using digital tools and platforms (e.g. CMS, email marketing, social media).
- Excellent project and stakeholder management skills.
- The ability to lead, motivate and develop team members.
- A passion for education, communications, and making a meaningful impact.
About us
STEM Learning Ltd is a unique, not-for-profit organisation which aims to improve lives through STEM education for every young person in the UK, regardless of their background.
We are proud to be the largest UK resource for supporting STEM teaching and learning through the provision of continuous professional development courses, resources, STEM Ambassador volunteers, online communities, and a wealth of other enhancement and enrichment activities. We do this in partnership with a wide range of organisations and individuals.
Our York office is situated on the beautiful campus of the University of York with easy travel links into and out of the city.
Our benefits
- 30 days holidays plus bank holidays
- Access to an excellent pension scheme
- A comprehensive employee assistance programme
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more
- Excellent learning and professional development opportunities to enhance career development for all staff, at all levels, and all stages of their career.
Next Steps
Please provide us with:
- Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
- A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.
The closing date for applications is Wednesday September 10th at 9am.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
We foster a culture where every employee’s voice is respected and valued.
The client requests no contact from agencies or media sales.
We are recruiting for a Head of Education and Content - an experienced project manager and resource designer who will oversee the development of education materials and teacher training content at The Politics Project.
ABOUT THE POLITICS PROJECT
We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK.
We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections.
ABOUT THE ROLE
Working with schools, sixth forms and further education colleges, the Head of Education and Content will support them to prepare for the lowering of the voting age to 16 and to engage their students in elections and democratic education.
The post holder will design and adapt resources, practitioner training, events and activities as well as manage relationships with a variety of stakeholders across the further education and civil society sectors.
Working with the Director and the Head of Programmes, the post holder will:
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Collate, source and design learning resources for school and college teachers to use to support their students to engage in elections and democracy.
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Support, build and manage relationships with schools and colleges.
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Provide teachers and practitioners with training and e-learning around election and democratic education.
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Oversee evaluation and monitoring, producing reports where required.
The job is based on a 16-month contract, with likely extension (including a 6-month probation period).
The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.
Benefits:
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30 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year.
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Friendly and inclusive environment.
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Professional development opportunities, to upskill and train you.
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The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You will have a passion for democratic engagement and experience of delivering democratic education. You will also have experience of the UK education sector and supporting teachers or practitioners.
You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines.
You will have experience of developing learning materials and training resources for schools and colleges and will have a clear eye for detail.
Above all, you will understand the needs of schools, sixth forms and further education colleges and the pressures they work under and be able to build relationships with teachers and support staff. You can network, negotiate, persuade, problem solve and be flexible to meet teacher and practitioner needs. You will have excellent communication skills, both written and spoken.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
Other essential skills and knowledge:
- Knowledge of, and an interest in, UK politics.
- Understanding of the wider UK education system.
- IT literate. In particular, you can use Google office software.
We are particularly interested in hearing from applicants with experience in the UK Further Education sector.
TO APPLY:
To apply please submit a CV and a covering letter (maximum 500 words long) via Charity Job.
The closing date is 11:30pm, Wednesday 10th September 2025.
Initial interviews are planned for Wednesday 24th and Thursday 25th September.
The client requests no contact from agencies or media sales.
Are you bilingual in French/English and have a project support background in International Development? If so, we would love to hear from you.
MannionDaniels seeks a Project Officer to support the delivery of Gavi’s new fund to strengthen engagement with CSOs and local partners across 14 countries.
MannionDaniels has been contracted by Gavi to deliver this new funding mechanism which aims to:
i. Increase vaccination coverage and reduce zero dose and under-immunised children.
ii. Set up grant/contract schemes with CSOs and local partners that are results-focused, cost-effective and provide value for money.
iii. Strengthen the capacity of CSOs and local partners to implement contracts/grants effectively and efficiently.
iv. Contribute to a conducive partnership, a joint vision and clarified collaboration modalities between governments, and civil society and local partners,
v. Help roll out HPV vaccination; and
Robustly evaluate the contracts/grant with CSOs and local partners to capture learning and ensure course correction as required.
The Events and Opportunities Coordinator is responsible for the delivery of a programme of events and activities that build community and belonging among students. Events include, but are not limited to, Welcome, Wellbeing Week and end of year celebrations. You will work closely with student societies, groups, networks and key stakeholders to plan, organise, and deliver events and activities that reflect the diverse needs of students across our campuses.
- Deliver an inclusive, engaging programme of events and activities that strengthen student belonging.
- Plan, coordinate, and evaluate events across all university campuses.
- Support and empower student-led societies and groups to deliver high-quality activities.
- Build strong relationships with internal and external partners to expand opportunities for students.
- Act as the Students’ Union’s central point of contact, and provide expertise, on events.
- Work collaboratively with colleagues to maximise student engagement and communication.
The client requests no contact from agencies or media sales.
We are open to flexible, hybrid and remote-working, with some in person attendance required to support our conferences and events (approximately 4-6 per year) across the country, and attendance to our in-person team days in Leeds (2 per year).
About us
Student Minds is the UK’s student mental health charity. We have a clear vision: No student should be held back by their mental health. We empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We challenge the higher education sector, health sector, and government to make student mental health a priority.
The opportunity
We’re looking for a highly organised and proactive Programme Officer to join our Sector Improvement Team. You’ll play a vital role in helping us deliver the flagship University Mental Health Charter Programme and Award, which supports universities to promote the mental health and wellbeing of their staff and students.
This is a varied and purposeful role, where you’ll provide administrative, logistical, and digital communication support across the programme. From managing bookings and contracts, to coordinating communications and supporting event delivery, your work will help us deliver a high-quality experience to our university members and stakeholders across the UK.
This is a great opportunity for someone who thrives on detail, enjoys working with digital systems, and wants to make a meaningful impact on student mental health.
Your key responsibilities
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Provide effective administrative and logistical support for the University Mental Health Charter Programme and Award.
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Support the planning and delivery of events, meetings, and online activities.
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Act as a first point of contact for member universities and stakeholders, handling enquiries and signposting appropriately.
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Coordinate programme communications, including newsletters, inbox management, and digital hub content.
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Maintain accurate records and support finance processes.
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Help manage digital tools and systems to improve efficiency and stakeholder engagement.
What we’re looking for
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Experience in an administrative or support role.
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GCSE Maths and English, or equivalent qualification or experience or demonstration of ability.
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Strong organisational skills with excellent attention to detail.
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Clear written and verbal communication skills.
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Confidence working with digital tools and systems.
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Ability to manage your own workload, prioritise effectively, and meet deadlines.
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A collaborative, proactive, and adaptable approach.
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Commitment to Student Minds’ values of inclusion, co-production, and anti-racism.
What you’ll gain
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The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
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Experience in a varied role with opportunities to learn and develop.
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A supportive and collaborative workplace culture that values wellbeing.
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Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
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Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
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Download and complete our application form- instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
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Upload your completed application form, by clicking 'Redirect to Recruiter'.
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Complete the Equality Monitoring Form.
Closing date for applications: 28th September 2025
Interviews: 8th-9th October 2025
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm.
Contract type: 12 months
Salary: £25, 890.72 per year
Annual Leave:25 days annual leave plus 8 bank holidays per annum
Location:Based in Bournemouth, with extensive travel across BCP and the Dorset area. Hybrid working option for some of the time when not on visits.
International Care Network is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are looking for two experienced support workers to support individuals and families under all relevant Government resettlement schemes (predominantly Afghan, but not limited to), who have been resettled in Bournemouth, Christchurch, Poole and Dorset. The case load for one of these roles will be primarily, but not exclusively based in Dorset (primarily Weymouth, Dorchester and Sherborne) and so travel to these locations will be a significant element of the role. The caseload for the other role will be primarily based in BCP, but travel to Dorset will still be expected. You will need a valid UK driving licence, your own reliable vehicle and to be a confident driver for this role.
ICN provides benefits to staff including:
- Company pension scheme.
- Travel costs paid for at 45p per mile, not including travel to and from work.
- Staff welfare opportunities including socials and access to external clinical supervision.
- Training opportunities relevant to role.
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.

The client requests no contact from agencies or media sales.