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About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five to adults supporting loved ones through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are
Kind
We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive
We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative
We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative
We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable
We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support. This new role is part of that process.
About the Role
In this newly created role, you will work directly with the CEO, providing oversight and direction to Team Leaders to ensure that services operate effectively and meet contractual requirements. You will be passionate about making a difference to the lives of unpaid carers in Buckinghamshire, with the ability to make an impact quickly. You’ll bring proven hands-on experience in a similar role working with a team to establish effective and innovative ways to deliver services.
Main Responsibilities
1. Strategic and Operational Leadership
· Hold overall accountability for service performance and quality, working through the Adult, Young and Hospital Carers Team Leaders who lead day-to-day operations
· Ensure alignment with our strategic priorities and our commissioned outcomes.
· Contribute as an active member of the Senior Management Team, supporting organisational strategy, planning and delivery.
· Ensure that all carer services operate cohesively, with smooth transitions between age groups and consistent quality standards.
· Use data and feedback to drive service improvement and innovation.
2. Service Delivery and Quality
· Oversee the effective management of the Adult, Young, Young Adult and Hospital teams.
· Embed a culture of high performance, reflective practice and continuous learning.
· Ensure strong safeguarding practices are central in all services
· Ensure systems are used consistently for case management, data recording and reporting.
· Work with the Diverse Communities Worker and other leads to ensure services are inclusive, culturally sensitive and responsive to the needs of underrepresented groups
· Oversee the effective involvement of volunteers within carer services, working with the Volunteer Manager to ensure they are well-supported, trained and valued as integral members of the team.
3. People Leadership and Team Development
· Foster collaboration and a supportive team culture built on the Carers Bucks values.
· Line-manage and support the three Team Leads, ensuring clarity of priorities, effective supervision and professional growth.
· Support wellbeing, resilience and a sense of shared purpose across teams.
4. Safeguarding
· Act as Designated Safeguarding Lead (DSL) for Carers Bucks, providing advice and guidance to staff on safeguarding issues, ensuring compliance with policy and statutory requirements, and escalating concerns appropriately.
· Maintain oversight of all safeguarding cases across the organisation and support Team Leaders in their DDSL responsibilities.
5. Partnership and Representation
· Provide strategic coordination across thematic leads (Diverse Communities, Hospitals, Volunteers) to ensure alignment and shared priorities across services
· Represent Carers Bucks strategically with partners across social care, education and health.
· Support the CEO in relationships with commissioners, primary and secondary care, schools and VCSE partners to enhance identification and referral of carers.
· Champion the voice of carers of all ages through partnership boards, networks and other forums.
6. Performance, Impact and Reporting
· Monitor performance against contract outcomes, KPIs and quality standards.
· Work with our Data Lead to ensure accurate reporting and a strong evidence base for our work.
· Analyse trends and learning to inform service design and improvement.
· Contribute to quarterly and annual reports for commissioners and trustees.
· Provide effective feedback upwards to the CEO.
7. Organisational Contribution
· Contribute to strategic planning, risk management and organisational development.
· Represent Carers Bucks at events, conference and key campaigns
· Lead on the co-design of new approaches, including digital and preventative models.
· Stay abreast of local and national developments in carers’ policy and practice.
· Undertake other duties as reasonably required by the Chief Executive.
Personal Attributes, Skills and Experience
Essential Experience or Qualifications
- Proven experience of operating at a similar level, leading a services team in the charity sector.
- Proven ability to lead, motivate and develop teams to achieve shared goals.
- Proven ability to quickly make an impact.
- Experience of delivering training or presentations to external audiences.
- Experience of report writing and using data to inform decisions.
- Proven experience of a commitment to Diversity and Inclusion.
- Experience of safeguarding principles for both adults and children and experience in applying them.
- A full UK driving licence and or access to own transport.
Desired Experience or Qualifications (not compulsory)
- Previous experience of working with carers, health and social care professionals.
Essential Skills / Knowledge
- Strategic thinker, able to translate organisational priorities into clear operational plans.
- Confident decision-maker who can balance compassion with accountability.
- Skilled at managing change and fostering a culture of learning and improvement.
- Strong time and project management skills, able to balance competing demands.
- Excellent written, verbal and listening skills, with the ability to adapt communication to different audiences.
- Good general level of IT skills.
- Confident and persuasive when engaging with professionals across health, education, and social care.
- The ability to represent Carers Bucks positively and credibly at a senior and strategic level.
- Skilled in building and maintaining productive partnerships and networks.
- Understanding of equality, diversity and inclusion, and how to embed this in service design and delivery.
- Confident using data and outcomes measures to monitor impact and inform service development.
- Confident with figures.
Desirable skill / knowledge
- Well-informed about carers’ rights, challenges and available resources.
- Awareness of developments in health, education and social care policy, and their implications for carers.
Personal Attributes
- Empathic, approachable and emotionally intelligent.
- Self-starter who is organised, proactive and solution focused.
- Calm under pressure, able to prioritise and make sound judgements.
- Collaborative and team-oriented, with a positive “can-do” attitude.
- Committed to the values and ethos of Carers Bucks and to supporting carers’ wellbeing.
- A willingness to actively participate in training and development opportunities.
- Ability to work flexible hours, occasional evening/weekend work as required.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development.
By joining our team, you will:
- Play a key role in shaping our future: You will support the CEO and guide the team as we enter our retender.
- Make a lasting impact: Your work will directly support unpaid Carers of all ages, enabling them to access the right support, at the right time, in a way that works for them.
- Be part of a supportive, passionate team. You will work with dedicated colleagues who are committed to making a difference and supporting one another.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Diversity and Inclusion
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal. Successful candidates will be invited to a first interview by 24th November 2025.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address can be found on application portal) - we will do our best to accommodate you.
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.
Communications and Programmes Officer
Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1
Reports to: Senior member of the team
Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?
We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.
What you’ll be doing:
- Leading on digital communications – newsletters, social media, and web content
- Supporting the delivery of events, courses, and member convenings
- Gathering insights through surveys and maintaining member engagement data
- Preparing briefings and resources that support our social mission
- Contributing to a positive team culture and supporting new colleagues and volunteers
What we’re looking for:
- Degree-level qualification or equivalent experience
- Excellent written English and multimedia skills
- Strong organisational and project management abilities
- A collaborative working style and attention to detail
- A commitment to our mission and values, and an interest in Catholic Social Teaching
Bonus skills (desirable but not essential):
- Experience with virtual learning platforms, graphic design, or working in a faith-based organisation
Why join us?
You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking an enthusiastic Careers Adviser to join our dynamic and forward-thinking Careers Team. In this key position, you will work at our Harris Lower Academy Wilsden in Brent Borough, supporting students to make informed, ambitious and aspirational decisions about their futures.
You will be joining an experienced and knowledgeable team of advisers, from whom you can gain advice and support. Working closely with your colleagues, you will help shape and deliver a high-impact CEIAG programme.
Whether it’s further education, apprenticeships, traineeships or employment, you’ll play a vital role in guiding students towards the post-16 and post-18 pathways that best match their goals and aspirations. You will be part of a supportive and collaborative environment, where ideas are freely shared, good practice is celebrated, and guidance is always at hand.
Your contribution will be central to raising aspirations, inspiring ambition, and ensuring that every student, regardless of background or ability, is fully aware of the range of opportunities open to them. Together, we strive to deliver a high-quality, inclusive CEIAG programme from Year 7 to Year 13, empowering all students to achieve their full potential.
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MAIN AREAS OF RESPONSIBILITY
As part of this role, you will:
- Collaborate with Careers Leads across academies to design and implement a high-impact careers education programme aligned with the latest statutory guidance, including the enhanced Gatsby Benchmarks and each academy’s improvement priorities
- Plan and deliver engaging careers assemblies that expand students’ awareness of post-16 and post-18 pathways, alongside other relevant career-related topics
- Provide impartial, tailored career guidance through one-to-one meetings and group sessions that empower students to make informed, realistic and adaptable decisions about their futures
- Accurately record all guidance interactions and agreed actions on Unifrog, ensuring student data is kept up to date and accessible
- Offer targeted support to students navigating post-16 and post-18 transitions, including referrals to specialist services for those with additional needs, such as SEND
- Build and maintain strong relationships with external agencies, networks, and partners to enrich the careers and higher education offer and maximise student outcomes
- Track, monitor and report on student aspirations to inform strategic planning and targeted interventions
- Engage parents and carers in the careers guidance process, keeping them informed and involved in their child’s journey, including attendance at parents’ evenings
- Facilitate meaningful employer encounters that inspire students and broaden their understanding of the world of work
- Attend key events such as results days and enrolment days to provide on-the-spot careers support and guidance
- Support colleagues across the team by sharing best practice, offering shadowing opportunities and contributing to a collaborative learning culture
- Actively contribute to Careers Adviser team meetings by sharing insights, experiences or resources that enhance practice and support team development
- Provide careers-related evidence and representation during Ofsted inspections, showcasing the strength and impact of the careers provision
For a full list of responsibilities please download the job pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- A Diploma in Careers Guidance or Qualification in Careers Guidance to Level 6.
- Proven experience in delivering impartial, personalised career guidance through one-to-one meetings and group sessions
- Experience of successfully motivating individuals to plan and achieve their career goals
- Proactive approach and efficient time management and prioritisation skills.
- The ability to work independently and flexibly within the Academy structure
- Experience of delivering assemblies
- Genuine interest and passion for the education of young people and the ability to contribute more widely to the life and community of the Federation
- Experience of developing and delivering CEIAG within in education setting
For a full person specification, please download the job pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
Senior Adviser
Job Title - Senior Adviser
Contract - Permanent
Hours - 28 hours per week
Salary - £36,800 per annum (£46,000 FTE)
Location - Coram Campus, London WC1 (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
The Senior Adviser post is a new role to increase capacity within our small and friendly Advice and Information Team. The Senior Adviser will be responsible for delivering high quality, evidence-based, advice and information by email and phone to Coram BAAF members. Our enquirers are primarily social workers at all levels including senior managers, along with associated professionals in health, legal and other areas of children’s social care.
The role will also support our Outbound Permanence Service which provides specialist advice and resources for local authorities across the UK seeking to place a looked after child with relatives overseas, and also offers training and consultancy. The post holder will, once familiar, have the opportunity to participate in Outbound training delivery.
We envisage this as a 4 day per week role, but are open to considering additional flexibility within the constraints of our core service hours (see full job description).
This role may suit you if you have considerable experience in childcare social work, in one or more of adoption, kinship, or foster care, together with experience in advising fellow professionals. You will have a clear understanding of the key principles involved in providing accurate, evidence-based advice and information.
You may have experience of working for a similar national helpline or advice, though this is not essential. You should have good knowledge of relevant regulations, guidance, minimum standards, and published good practice, along with the ability to research and translate complex information into accurate, clear, evidence-based, and practical advice.
Although we have an extensive database and internal Consultants to draw upon, the ability to present this information as a concise, logical summary tailored to each individual query is essential.
If you are looking for an opportunity to influence practice, advise and support fellow professionals, consolidate your current knowledge, research, and continually learn, including areas of practice currently unfamiliar to you, please see the job description and person specification for full details.
Please note that you must have the right to work in the UK.
Closing Date: Monday 1st December 2025 at 8am – we reserve the right to close this job early if we have sufficient applications, so early application is advised.
Interview Date: Tuesday 9th December 2025 - Please note that interviews will take place in-person and will include a written test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £31,830 - £35,280 per annum if based in London. £29,175 - £32,625 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Monday 10th November 2025
The application for this role will consist of a written application; a telephone interview; and an Assessment Centre (via Zoom).
Assessment Centres will take place week commencing 1st December and will consist of an interview and a task relating to the role.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about our work, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
This role will be pivotal in devising, executing, and evaluating impactful marketing and communication strategies that resonate with key audiences and advance upReach's mission of transforming social mobility in the UK. The successful candidate will split their time between PR and external affairs (50%) and marketing campaign development and delivery (50%), with flexibility to adjust based on organisational priorities.
Reporting to the Senior Marketing and Communications Manager, and closely collaborating with the Junior Marketing and Communications Manager on specific projects, focussed on increasing press coverage, creating compelling marketing materials, and delivering impactful campaigns. You will work closely with the wider team to ensure all communications align with upReach’s brand, with the ultimate aim of championing upReach's mission to transform social mobility in the UK. You will also support upReach in fulfilling our 2024-27 strategic objectives.
CORE RESPONSIBILITIES
PR, External Affairs & Policy:
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PR Strategy: Contribute to the development and implementation of a PR strategy to raise awareness of upReach and the cause of social mobility, secure new partners/funders, and attract student applicants.
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Media Content: Create press releases, opinion pieces, blogs and research that reflect the charity’s policy positions on key social mobility issues, and keep upReach website up to date with the latest coverage and articles.
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Impact Monitoring: Track and quality score incoming press coverage to analyse performance and adjust strategies based on incoming insights, pro-actively securing additional backlinks.
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External Stakeholder Management: Help respond to incoming media inquiries, ensuring timely responses and distribution of materials. Cultivate relationships with journalists, media outlets, influencers, other social mobility organisations, and other key stakeholders to expand upReach’s visibility, updating the CRM and journalist database accordingly.
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Media, Policy and Research Monitoring: Track and respond to relevant social mobility and education-related policy changes in the UK, ensuring upReach has an active voice in these discussions where appropriate and disseminating key updates to the wider team.
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Award Submissions: Support the identification and submission of high-quality award entries to build upReach’s profile across key target sectors.
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Crisis Communications: Support in the preparation of responses to any external inquiries or crises, ensuring upReach’s reputation is protected.
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Patron and Ambassador Research: Assist in the research of potential high-profile ambassadors for upReach, ensuring they align with our mission and values.
Marketing Campaigns:
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Student Attraction: Support the delivery of upReach’s student attraction strategy to raise awareness of upReach amongst eligible undergraduate students.
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Campaign Support: Assist in the planning and execution of multi-channel marketing campaigns that drive engagement with beneficiaries, partners, donors, and funders.
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Content Creation: Work closely with the marketing team to produce compelling digital and print content, including case studies, social media posts/templates, blogs, email campaigns, videos and more.
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Brand Consistency: Assist in reviewing external-facing materials to ensure they align with upReach’s brand guidelines, tone of voice, and key messages. Act in a consulting role to support the successful delivery of Associate-focussed communications.
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Marketing Asset Management: Maintain a comprehensive inventory of marketing materials, ensuring resources remain up-to-date and relevant, while monitoring distribution amongst the team.
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Monitoring and Evaluation: Assist in reporting on the success of campaigns using tools like Google Analytics and social media insights.
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Collaborative Marketing: Collaborate with other charities, higher education institutions, and student societies, to develop co-marketing opportunities that expand programme reach among target student audiences.
Other responsibilities:
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Manage the External Affairs rotation to help one member of the Future Charity Leaders Programme (FCLP), upReach’s internal graduate scheme, to learn more about this area of the charity.
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Continue to develop skills, knowledge and best practice that will enable you to excel in the role, including training on pitching to the media, crafting compelling content and building press relationships.
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Undertake other marketing, communications or administrative tasks that are required within this role.
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
SKILLS AND EXPERIENCE
We are looking for someone who is passionate about social mobility and believe that background should not be a barrier to graduate employment.
To be successful, you would ideally have experience in marketing and communications, particularly in executing PR and policy strategies, facilitating media relations and/or running successful communications campaigns. While not required, experience within a charity, social impact or education-focused organisation would also be highly beneficial for this role.
Required skills:
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Written Communication: Ability to write in a clear and persuasive way that breaks down complex issues into digestible content (e.g. press releases, social media posts and newsletters). Excellent verbal communication for networking, media relations, and public speaking.
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Creativity and Storytelling: Strong creative flair to develop engaging content and narrative that resonate with different audiences across digital and traditional platforms.
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Media Knowledge: Good understanding of the media landscape, with experience in managing media contacts, securing coverage, and building relationships with the press.
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Attention-to-Detail: Strong eye for detail, including excellent proofreading and editing skills, to ensure high-quality, error-free content.
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Brand Awareness: Understanding of how to promote and protect upReach’s brand reputation and the importance of maintaining brand-compliant messaging across all platforms.
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Project Management: Strong organisational and project management skills, with experience handling multiple tasks and deadlines simultaneously. Ability to quickly adapt to changing situations, including responding to media inquiries or handling unexpected challenges.
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Pro-activity: A proactive attitude and an ability to suggest, research and implement new ideas to achieve our organisational objectives.
Desirable (Not Required) Experience:
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Hands-on experience with some or all of the following tools/software:
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G-suite
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Zoom
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Canva or similar design software.
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Mailchimp or similar email marketing software.
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Website content management systems (CMS).
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Bigin, Zoho or similar customer relationship management tools (CRMs).
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Trello
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Knowledge of GDPR compliance.
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Knowledge of regulations around charity communications, including compliance with data protection laws and ethical storytelling.
COMPETENCIES
In general, Senior Officer level involves you demonstrating more leadership capabilities than in an entry-level position. This includes having ownership of a new area (press/PR), and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or risks, and problem solve independently.
Please see below a summary of the key competencies required for this role:
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Motivation (2) - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths in order to provide support to the wider team where needed.
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Leadership (2) - Takes responsibility for leading on set projects, creating a supportive environment for any others’ working on the project, and inspiring the wider team by keeping them informed on progress.
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Continuous improvement (2) - Pursues this continuously, focusing on developing specific skills needed in your own role, actively implementing any learnings from training, and measuring your own performance.
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Planning and organising (2) - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks.
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Problem solving & decision making (2) - Being the key problem solver within area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions
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Innovative (2) - Proactively suggestions to improve team’s current working methods, applying own knowledge and expertise to solutions
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Management (2) (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or in area of leadership, and able to manage partnerships / external relationships effectively
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Commitment to social mobility (2) - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders
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Communication (3) - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate.
Team Culture & Benefits:
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and Voluntary leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increased to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials and annual wellbeing days
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Monday 10th November at 12:00 noon.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.
Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.
Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.
Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Independent Domestic Abuse and Sexual Violence Advocate to play a pivotal role in our Domestic Abuse Everyone's Business Service.
The Domestic Abuse and Sexual Violence Prevention Team, sits within the wider Fundraising and Communications directorate and delivers the UK SAYS NO MORE campaign and Everyone's Business.
Everyone's Business works with employers to deliver a domestic abuse and sexual violence response to their employees along with offering a range of tools and resources such as the Everyones Business Respond to Abuse Advice Line, a training package and an employee IDVA and ISVA service. The team have worked with approximately 250 employers ranging from large multi-national companies to statutory organisations and local authorities.
Please note this is a hybrid role that can be based anywhere in the UK with the requirement to be at our Head Office in London 1 day a week (Thursday).
Sounds great, what will I be doing?
The role involves providing both emotional and practical support to survivors of domestic abuse, sexual violence, and other forms of gender-based violence, including those at high risk. This includes completing DASH risk assessments and tailoring support to each survivor's individual needs. The postholder responds to referrals from employees with lived experience of abuse through the Everyone's Business IDSVA service and acts as the lead IDVA/ISVA for some contracted business partnerships. They work closely with businesses adopting IDVA/ISVA services and are responsible for maintaining and updating business development plans as required.
A key part of the role includes building relationships and raising awareness with partner organisations through meetings and training, and working collaboratively with criminal and civil justice agencies, health services, SARCs, police, courts, social care, and other voluntary sector organisations. The role includes conducting needs and risk assessments, developing individual safety and support plans, and acting as a single point of contact for survivors throughout their journey, whether or not they choose to report to police. It also includes multi-agency advocacy and attendance at MARACs, always maintaining a trauma-informed and survivor-focused approach.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires an ISVA or IDVA qualification or equivalent relevant experience supporting individuals affected by domestic abuse or sexual violence, along with a willingness to undertake further training. A strong understanding of the impact of domestic and gender-based violence on survivors and their children is essential, as is experience in risk assessment, safety and support planning, and providing both emotional and practical support, including guidance on legal remedies.
The ideal candidate will have experience working with employers to respond to domestic and sexual violence, as well as a good understanding of safeguarding responsibilities and trauma-informed practice. Knowledge of intersectionality, diversity, and equality is important, along with experience participating in the MARAC process and working within a multi-agency framework.
The role also demands excellent administrative and time management skills, confidence working independently, and the ability to remain calm and resilient under pressure. Proficiency in using digital systems to accurately record casework and prior experience in delivering presentations or training sessions are also required.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Senior Practice Development Adviser
We are looking for a Senior Practice Development Adviser to lead the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early intervention and children’s social care.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Senior Practice Development Adviser
Location: London/hybrid
Hours: Full-time, 35 hours/week
Salary: £53,300 plus generous benefits
Contract: Fixed Term until March 2027
Closing Date: 9th November
The Role
The team support local areas to use evidence to improve their services and outcomes for children and families. The Senior Practice Development Adviser will work with local leaders to support their decision-making on how to increase the availability of services and approaches that have evidence of improving child outcomes.
You will develop and deliver projects which increase the use of evidence in local services for children and families, in relation to the organisational priority areas, and provide senior input on service and practice development relevant to statutory social work and early intervention services. This will include working to encourage greater use of evidence in local service planning and delivery, supporting the generation of new evidence about what works, and liaising with national and local stakeholders to encourage and support evidence use.
About You
We are looking for someone with in depth understanding of UK policy, legislation and practice relating to children’s services, including how this responds to the needs of vulnerable and disadvantaged groups.
You will understand the role of evidence in improving local services and assessing their impact and be skilled in supporting others to engage with data and evidence
You will have experience of:
- Management of children’s social work and/or early intervention services, and an understanding of local multi-agency systems
- Working with local leaders and commissioners on service improvement or practice development in a relevant sector, for example children’s services, public health, or NHS
- Managing large and complex projects to time and budget
- Managing and motivating staff and non-staff teams.
The Organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.
Benefits include:
- 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
- Employee Assistance Programme with 24/7 counselling, legal and information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.
Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.
You may have experience in other areas such as Practice Development Advisor, Senior Practice Development Advisor, Social Worker, Social Work, Children’s Worker, Practice supervisor, Early Intervention, Early Intervention Officer, Family Help, Children’s Service, Project Manager, Public Health, NHS.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
There will also be two drop-in sessions to find out more about the role:
- Tuesday 21 October, 3:30 – 4:15
- Wednesday 29 October, 4:00 - 4:45
To register to a drop in session please see our job pack to register. Please note that you will only need to attend one drop in session #INDNFP
Job Title: Energy & Retrofit Advisor x6
Salary: £25,229 – £27,884 per annum
Hours: 37 hours per week
Contract: Initially fixed term until March 2027
Location(s): Gateshead, Sunderland, North Tyneside, Newcastle, South Tyneside, Durham (6 posts).
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
Groundwork’s Greener Living team is growing, and we’re looking for passionate and community-minded Energy & Retrofit Advisors to join us as part of the North East Warm Homes Programme.
In this exciting role, you’ll help households across the North East improve energy efficiency, reduce fuel poverty, and access retrofit opportunities. You’ll work closely with Local Authorities, community organisations, and Groundwork’s Green Doctors to deliver advice, engagement activities, and practical support to residents — particularly within the private rented sector.
This is an excellent opportunity to make a real difference in tackling climate change and supporting vulnerable households, while developing your career in sustainability and retrofit advice. Although this is a fixed-term post, there’s potential for extension and professional growth within our expanding Greener Living team.
About You
We’re looking for someone who is:
- Passionate about sustainability, community engagement, and helping people save energy.
- An excellent communicator who can adapt their approach to suit different audiences.
- Organised and self-motivated, with the ability to work independently and as part of a team.
- Experienced (or interested in developing expertise) in domestic retrofit and energy efficiency advice.
- Willing to work flexibly, including some evenings and weekends when needed.
- Experience in community engagement, energy advice, or retrofit is desirable, but full training and support will be provided.
It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.
Closing date: Midnight on Monday 24th November 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
We have an exciting opportunity for a Children and Young Persons Caseworker to join the National Homicide Service in the Berkshire and Hampshire area of England, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home working based with travel in the Berkshire & Hampshire area of England.
As a Homicide Service Children and Young Person caseworker you will be:
- Delivering a specialist service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide
- Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs and ensure that young people are central to all processes that involve them.
- Acting as the designated caseworker and manage a caseload
- Implementing the CYP Homicide Service Delivery Model
- Work closely and support colleagues to provide a trauma informed service to children and young people.
You will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.
You will need to be able to travel to face to face sessions within, and occasionally outside of region, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Join us as our next Fire Safety Project Manager and make a difference!
Do you thrive at empowering others and want to help transform lives in a safe and secure environment?
At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, then Transform Housing & Support is the place for you.
Salary - Up to £48,000 per annum plus benefits (dependant on qualifications and experience)
Location - Leatherhead, Surrey
Hours - Full time – 37 hrs per week
Contract Type - Permanent
What You'll Be Doing
You will be joining our Asset Management Team, a friendly group of 16 people, who provide a high-quality service to our Housing Support colleagues and our Clients by repairing, maintaining and investing in our properties.
A little more about your day as a Fire Safety Project Manager:
• To be the main point of contact to address any issues around fire safety in our properties which needs further on-site investigation around repairs, maintenance, or any other property related matters.
• Programme and manage the delivery of Fire Risk Assessments and Fire Strategies for our property portfolio.
• Investigate any Health and Safety issues under the Housing Health and Safety Rating System.
• Assist the Contracts and Compliance Manager to ensure we remain compliant at all times.
• Compile specifications for all passive and active fire safety works, procure, and ensure works are delivered to the required standard and within the specified timescales, inspect work during and at completion, and arranging payment for work.
• Request or raise orders for works to external contractors or In House Repairs Team, and ensure work is completed to the required standard and within the specified timescales.
• Have regular contact and meetings with Transform’s Inhouse Repairs Team, external contractors, and Consultants to monitor quality and delivery of work, along with performance.
• Have an overview, monitor expenditure against budget, and have input in identifying future repair needs or programmes of work.
• Use appropriate equipment provided to carry out inspections and take photographic evidence as required.
• Provide guidance and advice to residents, staff, contractors, and external stakeholders regarding the outcome of any inspection or work carried out, and if applicable what further action is needed.
• Attend meetings and compile reports as required on any matter following an inspection, which may include any incident, complaint, or disrepair.
• Use IT systems to locate property information, raise repair orders, monitor works, record completions, and obtain reports as required.
• Follow policies and procedures, and where appropriate recommend any changes to improve the way inspections are conducted and what information is collated.
• Keep up to date with current legislation, guidance and good practice within the sector and Property maintenance and management.
What You'll Need
To be successful in this role, you will need:
• Proven experience delivering FRA programmes or similar fire safety compliance projects.
• Strong understanding of fire safety legislation, standards, and regulations.
• Experience managing contractors and consultants to deliver compliance works.
• Considerable knowledge of fire doors, passive fire protection and remedial fire safety measures such as detection and alarms.
• Demonstrable project management and contract management experience.
• Strong IT skills and ability to manage compliance databases.
• A driving license and access to a car.
• Minimum of HNC/HND in a related discipline required to carry out this role, or equivalent.
• Relevant qualification in fire safety, surveying, construction, or property management.
• Recognised FRA qualification (e.g., NEBOSH Fire Safety, Fire Risk Assessor certification).
• Building construction and property knowledge
• Good understanding of building pathology and identifying building defects
• Qualified Fire Door Inspector
• Experience working in social housing, supported housing, or residential property sector.
• Knowledge of wider asset compliance (gas, electrical, asbestos, water).
• Membership of a relevant professional body (e.g., IFSM, IFE, ASFP, CIOB, RICS).
• Awareness of Landlords responsibility around health and safety and statutory compliance
• Knowledge of different residential building types, construction, and design.
A Basic DBS check.
Tick most of the boxes? If you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
How we’ll set you up for success
We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing.
Our benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover
You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager, Fire Safety Manager etc.
REF-224 672
We have an exciting opportunity for a full time Caseworker (known internally as an Independent Victim Advocate) to join the team in West Mercia working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will be hybrid with a base at one of our offices in West Mercia and will require regular travel within the West Mercia area. As a Caseworker you will be supporting adults to:
- Ensure the delivery of excellent services to victims of crime through the direct provision of information and practical and emotional help from the point of crime, and onwards throughout the criminal justice process, where appropriate
- Ensure that the overall aim of helping people cope and recover from the effects of crime is achieved
- Act as a single point of contact, to undertake effective need and risk assessments of victims and their circumstances
- Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims to enable them to cope and recover from the impact of crime
You will need:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Ability to needs assess, risk assess and empathise with the victim
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Crisis Alternative Service in Havering.
Sounds great, what will I be doing?
An exciting opportunity has arisen to lead the development and operational delivery of the newly commissioned Havering Reset Hub, delivered in partnership with North East London NHS Foundation Trust. The Hub is a 365-day, out-of-hours crisis-alternative service offering a safe and supportive space for Havering residents aged 18+ who are experiencing or approaching mental health crisis or severe distress. Staff and volunteers provide compassionate support through assessments, safety planning, wellness and recovery action plans, and social prescribing, helping individuals navigate their challenges and access the right resources.
As Service Manager, you will drive the strategic growth and day-to-day operations of the Hub, ensuring high-quality service delivery aligned with contract requirements and organisational goals. You'll lead partnership development, performance monitoring, and reporting, while embedding co-production and equality strategies into the service. This role requires strong leadership, stake
holder engagement, and a commitment to continuous improvement to ensure the Hub remains responsive to community needs and integrated within the wider mental health pathway.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will bring substantial experience in managing services for individuals with mental health and complex needs, alongside a proven track record of leading diverse teams through all aspects of the employee lifecycle, including recruitment, supervision, performance management, and resolution of HR matters. You will have strong capabilities in service performance monitoring, maintaining high standards of care, and managing complex budgets effectively.
A deep understanding of mental health crisis management, safeguarding, and community care legislation is essential, as is experience working in partnership with statutory services, particularly the NHS. You'll be confident in developing and delivering support plans, promoting services to external stakeholders, and producing high-quality written reports. Proficiency in Microsoft Office and case management systems is required, along with the flexibility to work primarily out of hours, including evenings, weekends, and bank holidays, to support and oversee the delivery of the Havering Reset Hub.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Victim Support is recruiting for an Independent Domestic Violence Advisor (IDVA) to support high risk victims of domestic abuse living in Central Bedfordshire. This is a full time role on a fixed term contract for 6 months from start date, this may be extended subject to funding. Hybrid working is available for this role.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…..
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
We are looking for an Independent Domestic Violence Advocate (IDVA). This is a full time role on fixed term contract for 6 months. Hybrid working would be available for this role. The aim of this role is to support victims of domestic abuse, who are deemed as at high risk, who live in Central Bedfordshire. This role will be part of our other wider specialist services covering Bedfordshire.
As an IDVA you will be:
- Providing a high quality support and advocacy service to victims of domestic abuse.
- Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support.
- Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
- Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
- Promoting the service and raise awareness of domestic abuse through the delivery of training
You will need:
- Experience of working in support and advocacy with victims of domestic abuse is advantageous
- To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
- To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
You will support on the delivery of projects focused on ensuring our volunteers receive an exemplar end-to-end volunteer journey, volunteers will feel welcomed and go on to talk positively about volunteering. No matter who or where they are or what they do, your work will ensure people find meaningful opportunities and continue to support our work.
You will facilitate the recruitment, training, induction, support and ongoing development of volunteers and support colleagues to manage their volunteers. You will use your excellent interpersonal skills and creativity to inspire volunteers across the charity, while ensuring that we uphold the highest standards in volunteer management.
Key Accountabilities:
• Support the safe recruitment, induction, support and ongoing development of volunteers across the charity, carrying out references and DBS checks.
• Manage Missing People’s Volunteer Management System, ensuring all records are accurate and up to date.
• Support staff in the management of their volunteers, including providing problem solving advice and support in performance issues.
• Recognise and report any safeguarding concerns
About you
You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes:
Experience
• Experience of recruiting, inducting and managing volunteers;
• Experience of successfully engaging with volunteers who are based remotely.
• Experience using Volunteer Management Systems e.g. Volunteero.
Abilities, Skills and Knowledge
• Excellent inter-personal skills and the ability to support new projects and initiatives, working collaboratively with colleagues;
• Ability to support others to implement effective volunteer management processes, e.g. recruitment, selection and volunteer support;
• Confident IT skills, particularly with Microsoft Office packages;
• Excellent time management and organisational skills, including keeping accurate and comprehensive records;
• Sound knowledge of volunteering good practice.
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.
Please find attached a detailed job description and person specification, a letter to applicants from the line manager, and a summary of Missing People's Achievements 2024.
Closing date: 23:59 on 30 November 2025. We reserve the right to close the advert early if we have sufficient interest.
Interviews: 8 December 2025
Start: January 2026.
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Location: Mortlake
Contract Type: Permanent
Hours: 35 per week, some out of office hours work will be required
Salary: £29,000 per annum
Benefits: Missing People offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*•Additional paternity pay*• Additional sick pay* *available after probation period passed
You may also have experience in the following: Volunteer Management, Volunteer Coordinator, Charity, Charities, Volunteer Programme Lead, Volunteering, Volunteering Officer, Volunteering Coordinator, Volunteer Engagement, Voluntary Sector etc.
REF-224 945
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.


