Stewardship And Supporter Care Manager Jobs
Salary: £28,216.60 per annum
Location: Flexible, including home working
Contract: Permanent
Hours: Full time (37.5/week)
Closing date: 28th May 2024 at 11:30pm
Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate. Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.
About the role
The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice, and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.
About you
Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.
Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.
Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.
Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.
Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.
Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.
Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.
How to apply
Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address these two behaviours below in your answers.
- We work together to achieve our shared purpose
- We enable decision making
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED. Please upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please check vacancy documents)
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Volunteers are vital to our ongoing success at Bookmark and our team are focused on providing them with a positive and rewarding volunteer experience. As a Volunteer Coordinator, you will play a key role in the communications with, support for and retention of volunteers. You will also help develop the volunteer experience across the organisation, ensuring continuity and quality in our volunteer involvement practices.
Primary Responsibilities
- Work with the Volunteer Services Manager to deliver the Volunteer Strategy and Bookmark’s vision
- Deliver mechanisms to maintain or improve volunteer activeness , satisfaction and retention
- Act as primary contact for volunteers, supporting with enquiries and concerns
- Deliver ongoing volunteer stewardship and recognition functions
- Coordinate and facilitate the delivery of events and drop-in sessions for prospective, onboarding and onboarded volunteers
- Deliver continuous development and coordination of other support services, including but not limited to our volunteer messaging platform, engagement resources and the Volunteer Helpline
- Facilitate peer-to-peer engagement opportunities for volunteers
- Conduct, report and advise on volunteer feedback and insights
- Support with delivery of Volunteer Advisory Board
- Support with creation and delivery of volunteer marketing and publicity opportunities
- Deliver prospective and current volunteer communications
- Deliver ongoing volunteer problem-solving and complaints functions
- Provide volunteer references upon request
- Operate recurring volunteer data and reporting functions
- Operate bespoke volunteer programming, including single session delivery
- Liaise with Schools Team to communicate and action feedback and requests
- Manage volunteer vetting and training update procedures
- Deliver ad hoc volunteer engagement functions
- Input and maintain accurate and up-to-date information on our systems, including Salesforce CRM and SharePoint
- Assist Application Support Team to deliver volunteer interviews and processing during periods of high volunteer application volume
- Any other reasonable duties, as required
Person specification
Essential
- Experience of supporting volunteers
- Understanding of the external volunteering environment and relevant implications for volunteering and service delivery
- Excellent organisation and project planning skills
- Excellent communication skills, both verbal and written
- Experience with safeguarding procedures
- Enthusiastic, professional and positive approach with a strong customer service ethos
- Structured problem-solving approach with excellent attention to detail
- Ability to work independently and contribute as part of a team
- Ability to be persuasive, motivating and empathetic when liaising with volunteers and staff
- Proficient in Microsoft Office suite (particularly Outlook, Excel and Word)
- Passionate about our vision and mission
Desirable
- Salesforce and / or SharePoint experience
- Data-driven approach
- Customer service or client support experience
- Experience involving volunteers in youth or academic settings
- Understanding of the legislative and regulatory requirements relevant to volunteers
- Familiarity with the Investing in Volunteers (IIV) quality standard
- Experience as a volunteer
The client requests no contact from agencies or media sales.
Are you a fundraiser who wants to use your relationship building skills to help support children with cardiac conditions and their families?
Charity People is delighted to be working with Children's Heart Unit Fund (Chuf ) in their search for a Trust Fundraiser to lead on their trust fundraising while supporting the wider Chuf fundraising team.
Trust Fundraiser
Salary: £30,000 per annum
Location: Hybrid, mix of home and office working (based in Gateshead). Everyone is in the office on Wednesdays. It's a great way to catch up with the team but also lots of amazing Chuf supporters who love to pop in.
Contract: Permanent, full-time position, 37.5 hrs per week. Happy to discuss flexible working options, including reduced hours.
Benefits include: 25 days leave per annum plus Bank holidays and birthday leave, and a whole host of fantastic benefits. Joining team Chuf is an investment in your career. With a focus on wellbeing, they offer generous flexible working policies, access to their medical insurance scheme, significant investment in staff training and development opportunities for all team members, alongside a thriving workplace culture.
About the charity:
Chuf has been on an incredible journey over the past few years. With a mission to improve the lives of children and young people with heart conditions by providing lifelong support, Chuf funds large and small pieces of equipment, facilities, aftercare, salaries, and research that run alongside holistic care projects. Chuf supports the Children's Heart Unit at Freeman Hospital in Newcastle and the six district hospitals across the North East of England. The Heart Unit at Freeman Hospital treats over four thousand patients each year from all over the UK and is one of only two children's heart transplant units in the UK.
About the role:
As Trust Fundraiser, you'll be primarily focussed on raising funds through trusts and foundations to help Chuf deliver their ambitious 2024-27 fundraising strategy. A good chunk of this will be project based. You'll also be part of the Chuf fundraising team, so you'll be getting involved with all income generating activities. This will include assisting in the delivery of Chuf's in Memory Giving strategy through maintaining donors and providing fantastic stewardship. You'll also help the Director of Fundraising to achieve Chuf 's legacy strategy by maximising income generation through gifts in wills. First and foremost, you'll be a Chuf Fundraiser; making sure supporters receive first-class supporter care.
About You:
We are seeking a strong networker and relationship builder, ideally with a track record of securing income from trusts and grant making organisations. You'll be able to manage projects and balance competing priorities and will have experience achieving set income targets. A self-starter, who likes to work as part of a busy team and can adapt and change as necessary, you'll love working with and supporting your fabulous teammates. Most importantly, you will be passionate about being part of a charity which supports groundbreaking services which will positively impact children and their families.
If this sounds like you, and you'd love to join one of the North East's leading charities, please send a copy of your profile or CV in the first instance to Ellen Drummond at Charity People.
Deadline: 9am on 22nd May
Interviews: 5th and 6th June
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
London / Hybrid - 1-2 days per week at Head Office (SE5 8JB) with occasional travel to regional offices
Ref SEFO-243
Are you a proactive, passionate and collaborative individual with a proven track record of raising unrestricted income through fundraising? Are you looking for an exciting opportunity to be part of a growing charity where you can utilise your skills and experience in fundraising to help support people to turn their pasts into better futures?
If so, St Giles is looking for an experienced Senior Fundraising Officer to play an integral role within our Fundraising and Communications team and contribute effectively to the development and success of our new Fundraising strategy.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will work collaboratively with senior management to contribute to the implementation of the new income generation strategy – focusing specifically on retention and developing our unrestricted voluntary income from a range of funding streams. You will diversify and improve the ways in which we generate unrestricted income from individual giving through proactive, innovative ideas, plus develop and design high-quality appeals, presentations and pitches to garner wider national support and brand awareness for St Giles.
We will rely on you to provide excellent stewardship to existing donors, including writing reports, planning and hosting visits for key stakeholders that inspire them to continue to support St Giles, while also providing support to the Head of Voluntary Fundraising & Fundraising Manager with reports, due diligence procedures and applications where necessary. Organising a small number of fundraising events per year and providing line management, supervision and coaching to a Fundraising Assistant is also a key element of this role.
What we are looking for
• A minimum of one year’s experience working in a charity fundraising environment
• Expert knowledge of the fundraising landscape
• Outstanding relationship-building skills with the ability to engage stakeholders at all levels
• Excellent written and communication skills, with a proven ability to write compelling and informative copy for reports, applications and external communications
• Experience working with a CRM or fundraising database, preferably ETapestry
• A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Basic DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please visit our website via the apply button.
Closing date: 27th May 2024 @ 23:45
Interview date: 1st stage interviews are online and will be held on Tuesday, 4th June 2024. 2nd stage interviews will be in person at our Head Office in Camberwell on Friday, 7th June 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is a newly created post in a growing, ambitious charity supporting Whittington Health NHS Trust.
The post holder will focus on building and stewarding relationships with our nearest and dearest in our north London community, including local businesses, schools, community groups, fundraising volunteers and event organisers and participants.
Community engagement and support is central to our ambitions as a charity. We're committed to making a tangible impact on the lives of our community, whether that be addressing health inequalities among local children, refurbishing wards within Whittington Hospital, or building gardens for the benefit of patients and staff.
The post holder will be expected to be collaborative and team-focused. They will also contribute to the growing reputation of the charity within the organisation. We're looking for someone who is articulate, a skilled relationship builder, demonstrates enthusiasm and passion, and operates in a professional, positive, confident and collaborative manner.
This is a full-time post, but we will explore the option of part-time work with candidates. The role will require flexibility - with the ability to attend and support events delivered by community fundraisers.
Please read the attached job description for more details. Applications are via the NHS recruitment portal - please follow the link to complete the online application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Fundraising Officer – Temporary Position from May 24 for 6 months (£24-25k)
Remote working with regular travel to the West Midlands and London as required
Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.
You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.
Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:
· Raising awareness
· Supporting those affected by sepsis
· Educating health professionals
· Lobbying political organisations for better sepsis and severe infection care
Key Responsibilities
1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.
2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.
3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities.
4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.
5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential
6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.
7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.
8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.
Day to day activities will include:
1. Managing an inbox and replying to enquiries in a timely and professional manner
1. Problem solving for fundraisers – finding the optimum way they can achieve their goals
2. Support the Event Team Lead with sending out merchandise
2. Download Giving reports and send thank yous to donors and fundraisers
3. Record Supporter details on CRM
4. Cover for holiday periods and manage an inbox in their absence
To be successful in this role you will have:
1. Experience of working in fundraising in a UK registered charity
2. Experience of donor relationship management using a fundraising CRM.
3. An understanding of community fundraising.
4. A proven track record of working effectively in a team.
5. Excellent communication, presentation and organisational skills.
6. The ability to prioritise diverse workloads and meet shifting demands.
7. Flexibility to work evening and weekends as necessary and travel when required.
8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.
The client requests no contact from agencies or media sales.
CamSight is a respected charity that supports local people of all ages living with low vision and blindness in Cambridgeshire to live the lives they choose. The charity offers an holistic service ensuring any person with a vision impairment gets the support they need, when they need it.
We are looking to recruit a Corporate and Partnerships Fundraiser to raise the profile and awareness of CamSight and increase income through developing and securing a range of funding streams including Corporates and their employees whilst developing new relationships and partnerships. The post holder will help to develop and ensure the effective delivery of the corporate and partnerships fundraising strategy to generate sustainable income from new and existing partnerships.
The role will help grow our portfolio of partnerships, working collaboratively to explore ideas and launch new initiatives to help us achieve our mission. The role plays an important part in helping us to meet our fundraising targets and increasing participation and engagement in our fundraising activities.
We are also currently recruiting for a part-time (21 hours) Community and Events Fundraiser and would welcome applicants interested in a full-time role (35 hours a week) covering both job descriptions. If this is of interest, please make this clear in your covering letter.
If you are keen on joining our forward looking, successful and thriving organisation and taking the next step in your career, then apply now.
The client requests no contact from agencies or media sales.
Radley College is seeking an emotionally intelligent, creative, and seasoned Major Gifts Fundraiser, with full understanding and experience of the intricate donor journey. This role offers a remarkable opportunity for an experienced fundraiser to join a supportive team at one of the UK's premier boys boarding schools, with an established fundraising culture and alumni relations programme.
The Head of Philanthropy will join a close-knit, supportive and collaborative Development Office dedicated to supporting Radley College's mission and advancing its fundraising goals. While a background in education is advantageous, we welcome candidates from various sectors, prioritising drive energy, and passion. This position offers an exciting opportunity to make a significant impact by securing substantial financial support and building enduring relationships with donors who share a passion for Radley.
If you are driven by the power of generosity and impact, aligning a donor's passion with our mission to change lives, unlocking the potential of major donors to drive change on a monumental scale, your ability to cultivate meaningful relationships with high-net-worth individuals..... We would love to hear from you. You will create a new and essential role in an expanding team and will help to achieve greater fundraising success than has already been achieved.
Radley offers a salary in the region of £48,000 to £53,000pa along with a generous benefits package including College sickness scheme, Contributory group personal pension plan, Employee Assistance Programme, reduced membership of the school's sports centre, free parking and free school meals during term time.
The deadline for applications is 12noon, Wednesday 29 May, but we reserve the right to consider applications as they arrive. First stage interviews will take place on 4 June with second stage interviews held on Friday 7 June. Candidates are encouraged to contact the Development Director, Elisabeth Anderson +44 (0) 1235 543151.
The client requests no contact from agencies or media sales.
Job Type: Part time, 15 hours per week can be worked flexibly over 2-3 days
Contract Type: Permanent
Salary: £28,350
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
We're looking for an outstanding Fundraising Officer to join our team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, we’d love to hear from you.
The majority of Pact’s voluntary income comes from Trusts and Foundations, helping to further our work with prisoners, former prisoners and their children and families. Consequently, this is a vital role in the fundraising team. We enjoy warm and committed relationships with a wide range of trusts and foundations and have a robust trust pipeline contributing to core and specific restricted projects.
As the Fundraising Officer (Trusts & Foundations), you will support the Senior Development Manager (Trusts & Foundations) to raise vital grant income to support Pact’s charitable services and activities. This is a varied role which will involve you helping to identify potential new sources of grant funding from charitable trusts & foundations, whilst ensuring the very best stewardship of a portfolio of our existing relationships.
If you’re an experienced trusts fundraiser wanting to step up and take responsibility for your own portfolio of small to medium-sized grants, please get in touch!
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team
How to apply:
Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check.
You may also have experience in the following: Trusts and Foundations Fundraiser, Grant Income Development Officer, Charitable Trusts Liaison Officer, Foundation Grants Coordinator, Philanthropy Engagement Officer, Fundraising Specialist (Trusts & Foundations), Grants Acquisition Coordinator, Charitable Partnerships Officer, Grants Relationship Manager, Foundation Funding Coordinator, etc.
REF-213 573
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Salary: Circa £32,000 (dependent on experience)
Are you seeking an exciting new opportunity in charity fundraising? Are you ready to be part of a team driving real change in their fundraising activities?
This is a fantastic opportunity for a talented fundraising professional, who has a strong knowledge of and commitment to working animal welfare.
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Fundraising Relationships Officer. In this role, you will join a fast-paced, agile, and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
• High value donor and corporate fundraising programme support.
• Project manage high-value donor and corporate fundraising and engagement activities, including delivering appeals, submissions, and enquiries.
• Administer the high-value donor thanking programme across the trust, legacy, and corporate fundraising, ensuring exemplary stewardship.
• Gather and analyse information about current and prospective high-value donors and corporates from GDPR-compliant sources such as publicly available websites and the supporter database.
• Contribute to research on donors and corporates, to enable targeted approaches.
• Maintain the prospect pipeline, identifying potential donors and corporate partners to ensure the Fundraising Relationships programme continues to grow.
• Project manage fundraising events, taking an active role at each event, and ensuring all aspects of the event run with efficiency.
• Project-manage the development and production of fundraising and marketing materials, to support high-value donor and corporate activities.
• Provide general administrative support such as drafting documents, updating policies and procedures, and meeting minutes, dealing with telephone queries, data entry etc.
Your knowledge:
• Knowledge of fundraising principles and practices.
• Knowledge of developing and delivering compelling pitches and applications.
Your experience:
• Experience of working in a busy professional environment as administrator, fundraiser, researcher, or project manager on a variety of projects.
• Experience of providing exemplary administrative support and maintaining effective administrative systems and procedures.
• Experience of providing excellent supporter/customer care and resolving complaints.
• Experience of building working relationships with a diverse range of people at all levels of seniority.
• Experience of organising or assisting with events.
• Experience generating income and/or outcomes against set targets. (Desirable).
Your skills:
• Capable of diligent research, with excellent analytical skills to interpret and present information.
In return, they can offer:
• 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
• Company pension scheme (they will contribute 10% of salary, if you contribute 5%)
• Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
• Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
• Group Life Insurance scheme, which provides coverage at 3x your annual salary.
• Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
• Enhanced Employee Assistance Programme including face-to-face counselling.
• Paid Volunteer Day.
• A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply with your CV today.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
You may also have experience in the following: Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Marketing, Business Development, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc
REF-213 493
The Organisation
Muscular Dystrophy UK is the leading charity for over 110,000 people in the UK living with one of over 60 muscle wasting and weakening conditions.
We connect our community of people living with muscle wasting and weakening conditions, and all the people around them, friends and family, healthcare professionals and scientists, so that everyone can get the healthcare, support and treatments needed to feel good, both mentally and physically.
We support people through every stage of their life, from the point of diagnosis to living the best life possible.
- We share expert advice and support people to live well now.
- We fund ground-breaking research to understand the different conditions better and lead us to new treatments.
- We work with the NHS towards universal access to specialist healthcare.
- Together, we campaign for people’s rights, better understanding, accessibility, and access to treatments.
The Role
With financial stability, diverse income streams, strong external networks and a high-quality, supportive, and constructive Senior Leadership Team, trustee board and Chair, Muscular Dystrophy UK presents a truly excellent opportunity for an experienced leader to build on the solid foundations and outstanding achievements of the organisation to date.
The Chief Executive provides overall leadership in terms of the strategic development and operational management of Muscular Dystrophy UK. The key purpose of the Chief Executive role is to inspire and lead the charity to support ground breaking research to drive the development of effective treatments and cures, to ensure access to specialist NHS care and support, to provide excellent direct services and promote opportunities to enable individuals and their families to live independently with the best possible quality of life.
The Chief Executive will ensure the charity is a high performing organisation with clear strategic objectives that engages widely and works effectively through partnerships to achieve its goals. The Chief Executive oversees and develops the financial performance of the charity which underpins the pace of strategic developments.
Person Specification
The ideal candidate should possess a multifaceted skill set with a demonstrable commitment to the vision and values of Muscular Dystrophy UK.
You must be a strategic thinker, capable of collaborating with the Board to define a clear organisational vision and effectively communicate it both internally and externally.
You should also demonstrate a mature understanding of charity governance, ensuring effective financial planning, tight controls, and risk management. You must possess high financial acumen to monitor income trends, identify areas for efficiency, and reduce costs while inspiring, motivating, and managing staff and volunteers to ensure coordinated activities across the organisation.
Additionally, you need to be an empathetic listener, with high levels of emotional intelligence, engaging a diverse group of stakeholders. You should demonstrate strong communication skills, resilience in problem-solving, and a coaching/mentoring style at all levels, while maintaining clarity, openness, and determination to achieve agreed objectives.
Experience:
- Significant leadership experience gained at senior level in a complex environment, ideally with good, first-hand knowledge of the research or health sectors, working with patients, families or vulnerable people.
- Evidence of leading the development and delivery of organisational strategy, key targets, service improvements and management of change.
- Solid track record of effectively managing resources and budgets, with experience of delivering long term financial sustainability and stewardship of valuable resources.
- Ability to forge and nurture effective partnerships and collaborative relationships with a range of organisations both inside and outside the research, healthcare and/or charitable sectors and also with patients and their families.
- Demonstrable evidence of strategic development and leading and inspiring people / organisations and developing effective partnerships.
Additional Information
For comprehensive information about Muscular Dystrophy UK, and for the complete Role Description and Person Specification, please download the Candidate Information Pack.
How to Apply
If you are interested in the opportunity to lead this amazing organisation and build on the fantastic achievements to date, please provide the following with your application:
- An up to date CV with details of two referees (we will not contact them without your prior permission)
- A support statement (no longer than two A4 sides) which addresses how you meet the main criteria and explains your motivations for applying
The next steps:
Closing date for applications: Monday 3rd June 2024
Preliminary interviews with Russam: Thursday 13th & Friday 14th June 2024
Interviews with Muscular Dystrophy UK (in London): 8th, 15th, 16th July 2024 (dates TBC
Grants and Trust Fundraiser
We have an exciting opportunity for an experienced Fundraiser to work closely with the Head of Fundraising and Chief Executive to maintain a fundraising pipeline, research new prospects and write high quality bids to a range of grant and trust funders.
The organisation is at an exciting stage of its development with a strategy of cautious and sustained growth, so if you want to be part of the next chapter of growth and development… then apply today!
Position: Senior Grant and Trust Fundraiser
Location: London or West Midlands/hybrid (with frequent travel to London if you are based in the West Midlands)
Hours: Full-time, 37.5hours, flexible working
Salary: £35,000
Duration: Permanent
Closing Date: Thursday 6th June
Interview Date: Stage one interviews will take place week commencing 20th May, although it may be earlier for particularly promising candidates, we reserve the right to close the application window early.
The Role
You will be instrumental in securing the funding, which the organisation needs to continue to deliver and develop its services, across a wide range of functions and projects. You will be an entrepreneurial, knowledgeable fundraiser, adept at finding the right opportunities to fit the right projects. You will also be meticulous and organised in your approach to stewardship, maintaining contact with funders and working with colleagues to collate the information needed for reporting.
The fundraising strategy contains plans to further develop specific areas of fundraising such as individual giving, corporate partnerships and legacies, and you may be called upon to support the Head of Fundraising in putting plans together for the implementation of these, working alongside the Senior Administrator (Fundraising and Communications).
About You
You will have experience in a fundraising, philanthropy or relationship management role and a track record of success in securing at least five-figure donations from grant and trust funders.
You will have:
· Knowledge of digital fundraising approaches
· Outstanding writing and communication skills
· The ability to understand financial language and budgets
· Strong research and prospecting skills
· The capacity to build excellent relationships with key stakeholders, both internally and externally
· Experience of measuring impact and delivering evaluation reports
You will be asked to submit a one-page covering letter and your CV.
About the Organisation
The charity have been around since 1997, when it started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, it has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.6m per year. The mission is to support autistic people to live happy and fulfilling lives and change society’s attitude to autism, whilst also providing essential services and enriching opportunities to autistic people.
Join a value-driven organisation, which employs value-driven people who want to make a difference and play a vital part in ensuring that it can resource and sustain this amazing work.
Benefits include:
· Flexible working patterns with the option to work in a hybrid way
· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and the additional office closure between Christmas and New Year
· Access to ongoing training and progress in the areas that interest you
· Access to our wellbeing initiatives and an Employee Assistance Programme
· Enrolment on to our pension scheme
· A supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people
We particularly welcome applications from black, Asian and global majority candidates, LGBTQ+ candidates and disabled candidates.
The charity is a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – they don’t want to “fix” or “cure” autism, and don’t see it as a “disability”. The team are working to improve the ways in which they recruit and support neurodiverse employees and those with lived experience of neurodiversity.
You may have experience in areas such as Grants, Trust, Grants and Trust, Grants Fundraiser, Trust Fundraiser, Grants and Trust Fundraiser, Grants Fundraising, Trust Fundraising, Grants and Trust Fundraising, Individual Giving, Corporate, Legacy, In Memory, Individual Giving Fundraiser, Corporate Fundraiser, Legacy Fundraiser, In Memory Fundraiser.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Joining New Horizon Youth Centre as a Grants Officer means not only stepping into a role of significant impact but also becoming part of an organisation deeply rooted in long-term, strong relationships with our funders. Last year, an impressive 43% of our income came through trusts and foundations, a testament to the trust and credibility we've built over the years. Last year, we surpassed expectations by raising £4 million with just three members of staff, showcasing our dedication and effectiveness in fundraising. This year, our sights are set even higher, with a target of £4.7 million. As part of our investment to achieve this ambitious goal, we're seeking a passionate and driven individual to join our Fundraising Team. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an exceptional place to fundraise. If you're seeking not just a job, but a deeply fulfilling experience where your work directly transforms lives, then New Horizon Youth Centre is for you.
Salary: £31,200 - £34,736
Application Closing Date: 10am, 29/05/2024
The client requests no contact from agencies or media sales.