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Are you an experienced retail leader looking for your next big challenge? Do you thrive in a fast-paced, customer-focused environment where no two days are the same? If so, this is the opportunity for you.
Devonshire road is one of Weston Hospicecare’s most important income-generating shops and a true community hub. Selling everything from furniture to fashion, homewares, books, children’s items, craft and much more, it’s a vibrant and diverse retail space where your leadership can make a real difference.
What you’ll be doing:
- Leading, inspiring and developing a team of 3 paid staff plus a large, dedicated group of volunteers.
- Driving sales and maximising income across a wide range of donated and new goods.
- Delivering outstanding customer service and a great shopping experience.
- Overseeing all aspects of store operations including merchandising, stock generation, gift aid, compliance, and health & safety.
- Building strong community links to encourage donations, recruit volunteers and raise awareness of Weston Hospicecare.
What we’re looking for:
- Previous retail or charity retail management experience, ideally in a high-volume environment.
- A strong commercial focus with the ability to deliver results against targets.
- Proven people management skills – you’ll be confident leading staff and volunteers.
- Creativity and flair for merchandising and store presentation.
- Excellent organisation, communication, and IT skills.
What we can offer in return
- 6.6 weeks holiday a year
- Full training given
- Contributory pension / NHS pension scheme transferable
- Healthcare discount scheme
- Employee Assistance Programme
- Subsidised bus travel with First Bus Commuter Travel Club
- Free parking (on site or nearby)
By joining us, you’ll not only be taking on one of the most important roles in our retail business – you’ll also be directly supporting the care we provide for local people and their families.
An Enhanced DBS check will be required (arranged and paid for by us).
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.