Strategic design lead jobs in Manchester

At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager? 

About HOPE worldwide UK:

HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.

The Opportunity:

We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally. 

You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth. 

Key Details:

Location:  UK (Flexible / Hybrid).There will be occasional in-person meetings/events in our London office or other specific venues, with flexibility to work where convenient (office or home) most of the time. 

Hours: Part-time, 3 days per week (0.6 FTE), flexible / hybrid, with some with some flexibility over how hours are distributed across the week.

Salary:  £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience 

Start Date:  September (negotiable)

Contract:  Permanent 

Benefits:  5% Employer Pension Contribution; 25 days annual leave plus bank holidays 

What You will do:

• Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
• Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
• Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
• Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
• Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
• Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
• Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
• Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.

This job is for you if you:

• Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
• Combine strategic thinking with practical delivery.
• Are a confident, competent and values-led communicator.

Essential requirements:

• Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK. 

• Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth. 

• Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support. 

• Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors). 

• CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.

We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Desirable experience and skills: 

• Experience in a faith-based, homelessness, poverty relief or international development charity.
• Knowledge of legacy fundraising, trust fundraising or major donor relationships.
• Experience of community, church or challenge event fundraising.

Why Join Us?

This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.

Equal Opportunities:

In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010. 

Candidates will require Right to Work in the UK.

The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. 

How to apply:

Please submit a CV and cover letter outlining your motivation, skills and experience.

Shortlisted applicants will be invited to online interviews during August.

We look forward to hearing from you!

Programme & Partnerships Lead

Permanent. Full Time

Location: This role could also be based in one of our UK offices which are: Cardiff, Edinburgh, London, Warrington

Salary - £56,736 per year for Cardiff, Edinburgh, Warrington. £61,668 per year for London

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

Reporting in to the Global Head of Programme Policy and Practice, the Programme & Partnerships Lead is pivotal to the design, strategic oversight and impact success of signature programmes for the wider organization . It works closely with Multi Country Clusters (MCC) leadership to ensure coherence of the signature programme and ensure the programmes contribute to the wider organization's impact framework under the new strategy .

The role oversees key technical capacity for global programmes covering MEAL, Programme partnerships and Programme Portfolio Management . The role provides technical oversight on the core signature programme architectural processes and methodologies , and provides leadership to the wider organization in ensuring programme , partnership and MEAL frameworks are enhanced and organizational capacity is built on decolonized and locally-led approaches to programming and partnerships.

The role provides programmatic leadership to Impact department and sits on the leadership team of the Programme , Policy and Practice Division (PPPD). Across MCC programme portfolios this role will provide support to ensure a coherent application of our partnership principles and alignment with organizational values and goals.

The role provides leadership in managing the MEAL Advisor , a Programme Impact and Portfolio Management Advisor, and a Partnership & Civil Society and Faith specialist to help deliver high-impact programmes with an emphasis on decolonial approaches and methodologies. The role will provide specific support to the development of Christian Aid’s faith based partnerships. The role spearheads localisation and CSO approach as an underpinning ethos of the new organizational mode.

Some of the main responsibilities of the Programme & Partnerships Lead include:

• Inspire and motivate the team and colleagues in the Programme Policy and Practice division to support MCC’s, to drive meaningful impact across our programmes.
• Work across Departments to support the design of signature programmes, including building connections across the MCCs, developing an appropriate MEAL framework and ensuring effective reporting and links to Organisational Effectiveness.
• Guide the Global MEAL Advisor and collaborate with Organisational Effectiveness Department to commission internal and external impact evaluations and research for signature programmes and the wider organization impact framework ; this will include a focus on decolonial approaches to evaluation.
• With an emphasis on signature programmes work with IPE and MCCs to identify opportunities for the further development of signature programmes.
• Ensure financial processes and guardrails are in place to support the strategic allocation of programme resources to MCCs.
• Develop and maintains strong cross sector and internal relationships that fosters cross-functional consensus.
• Collaborate with MCC's to develop

About you

Who we are looking for:

Essential:

• Degree or equivalent qualification in business, economics, international development, or a related discipline.
• Significant senior management/ leadership experience.
• Experience in problem solving to unblock obstacles for programme delivery success.
• Experience of developing innovative multi-country programmes.
• Experience of developing budget recommendations linked to multi-country programmes.
• Experience of team design and recruitment of programme delivery roles
• Substantial experience of partnership management.
• Substantial experience of project design, monitoring and evaluation tools.
• Openness to understanding and working with decolonised approaches to project design, monitoring and evaluation tools.
• Understanding of financial controls and procedures including due-diligence processes - highly numerate.
• Highly developed communication skill written and verbal.

Desirable:

• Developed understanding of operating with a total economy approach.
• Highly developed relationship building and facilitation and senior stakeholder engagement.
• Developed ability to devise and implement strategies.
• Highly developed negotiation skills.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Contract Type: Fixed Term 12 months 

Location: Any of our King's Trust locations (Will require travel across the UK to King's Trust centres and delivery spaces and at least three days a week in a centre)

Interviews and Assessment: Monday 10th August 2026

Help turn ambitious plans into real opportunities for young people.

At The King’s Trust, we are working on new ways of supporting young people into employment in a challenging world – and we need someone to help us make this happen across the UK. Someone who can bring people together, cut through complexity, and build the right foundations so great ideas turn into real impact.

As our Delivery Mobilisation Lead, you’ll be that person -  taking new opportunities and ideas and turning them into something teams can actually deliver on the ground. That means shaping how things will work, getting the right people aligned, spotting risks early, and making sure everything is in place so we can deliver meaningful impact from the moment we start delivery. 

This is an exciting opportunity to shape how new employment opportunities are launched, driving consistency, quality and real impact at scale across the UK.  You'll work closely with colleagues across delivery, programme design, fundraising and finance to ensure programmes are delivered effectively, giving young people access to the support, skills and opportunities they need to thrive.

This is a great role for a leader who enjoys building things from the ground up, improving our offer to young people, and seeing their efforts translate into real-world impact at scale.

In this role, you'll:

• Lead the mobilisation of new programmes and opportunities, turning strategy into successful delivery.
• Bring teams, partners and stakeholders together to drive alignment and results.
• Identify and solve challenges, often at pace, to enable us to be successful
• Use insight, feedback and data to continuously improve delivery.
• Build confidence and capability across teams as they adopt new ways of working.

We're looking for someone who:

• Has experience launching programmes or services from planning through to delivery.
• Is an exceptional organiser who can manage multiple priorities and deadlines.
• Can influence and engage senior stakeholders with confidence.
• Enjoys solving problems and driving continuous improvement.
• Is passionate about creating opportunities for young people.

If you're excited by the challenge of being part of our mission to end youth unemployment, making a lasting difference to young people's lives — we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Mobilisation Leads? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Mobilisation Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Department: Governance & planning

Contract type:  Fixed term for 3 years

Hours: 37 per week

Salary:  Circa £46,453 per annum

Location:Home Based (UK wide travel as required)

Reports To:Governance & Planning Manager

Make a national impact 

The National Fire Chiefs Council (NFCC) plays a key role in supporting UK Fire and Rescue Services to protect communities, save lives, and drive improvement across the sector.

We are looking for an experienced Impact Evaluation Manager to lead how we understand, measure, and demonstrate the impact of our work at a national level.

This is a high-profile, strategic role where your expertise will directly influence decision-making, shape national programmes, and strengthen evidence-based practice across the fire and rescue sector.

The role 

As NFCC’s lead for impact evaluation, you will:

• Develop and implement a consistent, organisation-wide approach to evaluation

• Lead the evaluation of national programmes, policies, and major initiatives

• Provide expert advice to senior leaders on impact, outcomes, and value for money

• Work with analysis and insight team to turn complex data into clear insights that influence strategic decisions

• Work closely with Fire and Rescue Services, government partners, and stakeholders

• Champion a culture of learning, evidence, and continuous improvement

This role requires strong strategic thinking, credibility, and the ability to lead through influence across a complex, national landscape.

About you 

You will bring: 

• Significant experience in evaluation, research, or impact assessment

• Strong knowledge of evaluation methods (e.g. theory of change, outcome frameworks)

• Experience working in complex, multi-stakeholder environments

• Excellent analytical skills and the ability to translate data into action

• Proven ability to influence senior stakeholders and shape decision-making

• A passion for evidence-led improvement and public sector impact

Experience in the fire and rescue, emergency services, or wider public sector is desirable but not essential.

Why join NFCC? 

• Play a key role in shaping national fire and rescue policy and practice

• Work with a wide range of senior leaders and sector partners

• Be part of an organisation that values collaboration, integrity, and improvement

• Flexible, remote working arrangements

• Opportunities for professional growth and development

If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description on the NFCC website and apply. 

How to apply: 

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date: 26th July 2026 with interviews being conducted week commencing 10th August 2026. 

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment

Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support.​ This is a remote, home-based role for candidates currently based in Wales. 

The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.

About the role

We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.

The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.

Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. We're looking for someone who enjoys turning ideas into practical solutions, building partnerships and using digital to create social impact.

Purpose of the Role and Key Responsibilities

1. Digital Product Development & Delivery

· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.

· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.

· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.

· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.

· Support the integration of REN’s wider digital systems, including website and CRM.

2. Co-design & Partnerships

· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.

· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.

· Ensure experts by experience are meaningfully involved in shaping and testing the platform.

3. Platform Rollout, Training & User Support

· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.

· Develop onboarding processes, training and guidance materials  to support effective use of the platform.

· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.

4. CRM, Website & Digital Infrastructure Management

· Lead the scoping, procurement and implementation of a new CRM system

· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are integrated and accessible. 

5. Data, Reporting & Digital Compliance

· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.

· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.

6. Marketplace Growth, Sustainability & Impact

· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.

· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.

· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.

Person Specification

We recognise that no candidate is likely to meet every criteria listed below. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they have gained their experience in different sectors, countries or through voluntary, community or lived experience.

We welcome transferable skills and experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.

Essential

Digital Product & Project Management

· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.

· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.

· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.

·Ability to support the implementation and adoption of new digital products, platforms or systems.

Partnerships & Training

·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.

·    Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.

·Ability to facilitate workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.

·Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.

Digital Systems & User Support

· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.

· Ability to provide day-to-day user support, including onboarding, troubleshooting and helping users engage confidently with digital platforms.

· Understanding of user-centred design, accessibility and digital inclusion.

Data and Compliance

· Experience using data, analytics or reporting to inform digital improvements and decision-making.

· Understanding of GDPR, data protection and digital security best practice.

Values & Commitment

· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=

Desirable

· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.

· Experience of CRM procurement, implementation or data migration.

· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.

Equity and inclusion at the Refugee Employment Network

The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.

We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.

How to apply

Application, CV and Cover Letter

To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD. 

In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.

Two positions:

• 1 x Greater Manchester
• 1 x Barking & Dagenham

We have recently been awarded a transformative multi-year grant from The National Lottery Community Fund  as part of its Health Inequities: Structural Racism and Discrimination Partnership. We are one of ten national partners working alongside The National Lottery Community Fund and will take a leading role in shaping how the partnership operates, including building evidence, influencing policy and practice, supporting the design of new national funding programmes, and facilitating collective learning across the partnership.​

Alongside this, the centrepiece of our participation will be the delivery of three Anti-Racism Collaboratives (ARCs), each based in a specific locality and rooted in communities experiencing the sharpest health inequities. The initial locations are Greater Manchester, the London Borough of Lambeth and the London Borough of Barking & Dagenham.. ARCs will bring together voluntary, community and social enterprise organisations (VCSE), faith organisations, people with lived experience, primary and secondary care providers, local authorities, public health and social care partners. Each ARC will convene a Co-Production Panel (CPP) of people from minoritised ethnic communities to identify where structural racism produces inequitable health outcomes, and to co-produce evidence-led solutions that improve health and tackle the wider determinants of health.​

We are recruiting two Changemakers, one each for Greater Manchester and for Barking & Dagenham. As a Changemaker, you will establish and support an ARC within one of our pilot localities, bringing together stakeholders, providing strategic advice and knowledge of research methods and policy opportunities. You will support the design and implementation of health intervention programmes decided on by the ARC that have the power to influence policy, practice and systems.

Working as part of a national team of Changemakers, you will also contribute to the Foundation's evidence, influencing and systems change work, connecting learning from your locality to national policy, while bringing national developments back into local action. Together, the team will develop a replicable model for tackling racial health inequities.​

We are looking for an experienced systems change practitioner who is passionate about tackling structural racism and improving health equity. This highly collaborative leadership role requires someone equally comfortable working alongside people with lived experience, senior leaders across health and local government, and colleagues from the voluntary and community sector. Success will depend on your ability to build trusted partnerships, work strategically in complex environments, translate evidence into action, and create the conditions for lasting systems change.

Person Specification​

Essential​

• Demonstrable experience of leading complex, multi-agency change involving communities, VCSE organisations and statutory partners. ​

• Strong understanding of how systemic racism operates within health and wider public systems

• Experience of identifying opportunities to redesign policy, commissioning, organisational practice or partnerships to reduce racial inequities. ​

• Experience of leading or facilitating programmes that sought to tackle systemic racism through systems or organisational change. ​

• Ability to build trusted relationships across organisations with different priorities and levels of influence, exercising sound judgement in complex and politically sensitive environments. ​

• Significant experience of working alongside communities experiencing racial inequities to co-produce evidence-led solutions that influence policy, organisational practice or systems. ​

• A commitment to trauma-informed and strengths-based approaches that recognise community knowledge as equal to professional expertise. ​

• Experience of synthesising qualitative and quantitative evidence and translating it into practical recommendations that influence policy, commissioning, organisational practice or wider systems change.​

• Excellent communication and influencing skills, with experience of using evidence and partnership working to shape policy, commissioning or organisational practice.​

• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly to diverse audiences. ​

• Ability to work strategically while maintaining oversight of programme delivery. ​

• Ability to work confidently in ambiguity, adapting approaches in response to evidence, community insight and changing organisational contexts. ​

• Commitment to equity, anti-racism and the values of the Race Equality Foundation. ​

Desirable​

• Experience of working within health and care systems. ​

• Experience of analysing ethnicity-disaggregated data or wider health inequalities evidence. ​

• Experience of Action Learning, organisational development or other systems change methodologies. ​

• Knowledge of the VCSE, statutory and community landscape within the locality. ​

• Experience of organisational improvement or quality frameworks such as REMI.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.

Salary – Grade 6 - £44,323 per annum plus £312 homeworker allowance 

Hours – Full time – 35 per week 

Contract: Fixed term until 30th June 2027 

Location – Home Worker with regular travel to London for events and meetings

Closing date: Sunday 26th July 2026 at 11:30pm

Join Shelter as our Race and Housing Equity Lead in our mission to drive systemic change and fight for housing justice. If you have strong experience of programme management and working with professionals or as a professional supporting people facing homelessness and with complex needs, then we welcome you to apply for this role. 

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your skills don’t just change lives - they shape a fairer housing system.

About the role

Your role will be to ensure that Shelter’s service delivery model is truly inclusive and accessible. We have a Strategic Goal to improve our clients’ journeys and streamline internal referrals, so you will make sure that changes are inclusive and also sustainable so that our service provision is equitable. We will build on previous Race and Housing Research carried out in 2023-4, to further understand systemic discrimination and work with communities and partner organisations to find solutions. You will be responsible for the implementing and embedding the recommendations, working closely with the Services and Equity, Inclusion and Culture teams as well as a wide range of stakeholders, including people with lived experience of homelessness. 

About you  

You have a values centred approach, with a strong track record of co-designing and delivering Equity, Diversity and Inclusion initiatives and planning and implementing strategic plans to drive these forward. With strong communication and influencing skills, you are able to demonstrate your ability to form and maintain good relationships with internal and external stakeholders and your EDI expertise will mean you have experience as a subject matter expert support people at all levels of an organization. You are able to produce progress reports and evaluations, as well as demonstrating excellent project management and team leadership skills. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

About the team

The Services Quality team supports the England Services Directorate by working to integrate compliance and quality into all services. The team also gathers evidence to shape service design and deliver systemic change. 

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the five points in the ‘About You’ section of the job description, of no more than 1500 words in total.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

•  We prioritise diversity and have an inclusive and open mindset 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything. 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

As a Social Entrepreneur Support Manager, you will be focused on delivering the best possible support to social entrepreneurs and their venture to help them maximise their social impact. This role will lead on finding, funding and supporting social entrepreneurs to offer them the best chance of success, from start up to scale. This role will be working with a diverse range of Social Entrepreneurs, both in terms of their lived experience, and the stage of their venture.

You will be responsible for working with a portfolio of social entrepreneurs at different stages of their journey, from ideation through to growth and scale. The portfolio of social entrepreneurs you will be supporting may vary dependent upon the team you sit within. You may be focused on early-stage or growth stage ventures as needed, offering more flexibility, variety, and skill development opportunities. You will be responsible for the delivery of a package of support that provides the social entrepreneur with awards (grants), Individual and business support, access to peer-to-peer support and to networks.   

In the respective teams you will also play an important role in deepening our capability and expertise when it comes to supporting social entrepreneurs during these different stages, building Pathways to Growth. You may also support the design, development and delivery of externally funded programmes or work with thematically/geographically linked social entrepreneurs as appropriate. Increasing UnLtd’s visibility and positive reputation in the development of local networks and connections to enable us to deliver on our strategic goals and driving peer to peer engagements locally and online, nationally.   

The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally.  Advising on both threats, and opportunities across the organisation’s portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations

Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements.

Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions.

The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning.

The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation’s compliance with all applicable data protection laws.  provide objective oversight without conflicts of interest. 

It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified. 

Main Duties

Risk Management

• Lead the strategic and operational development of the organisation’s risk framework, ensuring alignment with ISO 31000 and organisational context
• Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic)
• Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer.
• Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility.
• Coordinate training and communication that promote collaboration and ownership of risk across functions.
• Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees).

Risk Governance

• Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates.
• Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability.
• Author and maintain core risk policies in line with governance appetites and policy frameworks.
• Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees

Strategy Integration

• Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies.
• Author the organisation’s annual Strategic Risk Outlook along with relevant country/thematic briefings.
• Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities.

Incident & Crisis Management

• Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents.
• Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required.
• Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers.
• Support development of the organisation’s complaints, accountability and whistleblowing mechanisms. 
• Strengthen organisational readiness and resilience for potential high-impact events.

Data Protection

Compliance & Governance 

• Keep the organisation on track with UK GDPR and equivalent laws in other regions. 
• Make sure policies are up to date and actually used in day-to-day work. 
• Offer clear, practical advice on what the law requires and how teams can meet it. 
• Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents.

Data Protection Impact Assessments (DPIAs) 

• Lead the DPIA process and ensure alignment across the organisation. 
• Help teams understand when a DPIA is needed and how to assess risks. 
• Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards. 
• Initiate DPIAs and involve the right people; providing oversight and guidance. 
• Check that decisions and DPIA findings align with legal obligations. 

Advisory & Support 

• Act as the go-to person for data protection questions from staff. 
• Support project and operational teams to build privacy into new systems and ways of working. 
• Advise on lawful bases, consent, transparency, and everyday compliance questions. 

Training & Awareness 

• Lead the organisation’s training and awareness activities relating to data protection. 

Risk Function: 

• Connect DPIA outcomes with wider organisational risks. 
• Ensure systems are designed with strong security and privacy controls. 

Key Result Areas

• Consistent application of the organisation’s risk management framework. 
• Clear and timely reporting of key risks and opportunities to governance bodies. 
• Continuous improvement in risk maturity and learning culture. 
• Professional, transparent, and effective incident and crisis management.
• Strong collaboration between risk, operations, and programme teams.
• Integration of risk considerations into major organisational strategies and initiatives. 
• Consistent DPIAs in line with organizational risk.

Soft Skills

• Strategic thinking – ability to connect detailed risks to big-picture objectives. 
• Stakeholder engagement – builds credibility and trust at all levels.
• Adaptive communication – explains complex issues clearly and constructively.
• Problem-solving – confident and calm in uncertain situations.
• Execution – confident in the high-quality delivery of deep and complex work
• Collaboration – works effectively across teams and geographies.
• Emotional intelligence – empathetic, balanced, and composed in high-pressure situations.
• Resilience – maintains professionalism and focus through organisational change. 
• Integrity – upholds confidentiality and ethical standards at all times. 

Technical Skills

• Strong understanding of enterprise risk management, ISO 31000, and governance structures.
• Experience analysing and reporting risks across multiple jurisdictions. 
• Proven ability to design and maintain risk policies, frameworks, and guidance.
• Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps).
• Understanding of safeguarding, security, and cyber risks within an NGO context.
• Familiarity with Board governance processes and committee reporting.
• Experience leading after-action reviews and embedding organisational learning.
• Knowledge of modern slavery and human trafficking risks in global operations.

Experience

• Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts.
• Experience managing serious incidents in security, safeguarding, reputational, or crisis areas.
• Experience working with Data Protection issues and management thereof
• Experience working across multiple countries or sectors (desirable). 

Education

• Educated to degree level
• Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable. 
• Project management certification (PMD Pro, PRINCE2, Agile) desirable. 

We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise.

As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:

• 28 days annual leave plus bank holidays (pro rata)
• 1 day Marriage Leave
• Birthday Day
• Enhanced employer pension contributions
• Company sick pay
• Enhanced maternity and paternity pay
• Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
• Free, confidential Employee Assistance Programme for staff and their family
• Professional development opportunities
• Professional memberships paid
• Flexible and hybrid working

Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.

Salary: £45,000–£47,000 FTE (depending on experience)
Hours: 30–35 hours per week
Location: Hybrid/home-based. Ideally within easy reach of Chelmsford and London. Regular travel to meet colleagues, funders and visit programmes across England.
Reporting to: CEO

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates

Closing date: 12pm, 3 August
Shortlisting: 6 August
Interviews: Week commencing 24 August

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Location: Any of our King's Trust office's (flexible working - minimum of 2 days in the office)

Interviews: 3rd & 4th August 2026

This is a high-impact leadership role at the centre of building large-scale corporate employment partnerships that directly change young people’s futures. As Head of Business Development – Employment Partnerships, you will lead the strategy and delivery of new, high-value partnerships that create sustainable job opportunities, working across sectors and in close collaboration with design, delivery and fundraising teams. You will own a significant income target (£600k+), shape a 24-month pipeline, and play a key role in positioning the organisation as a leader in employment-focused partnerships.

We are looking for a commercially minded, relationship-driven leader who understands the challenges employers face in attracting and developing entry-level talent. You'll have a proven track record of securing six-figure partnerships through a consultative approach, working with senior decision-makers to design solutions that create value for both employers and young people. With extensive experience across the entry-level employment landscape, you'll bring a deep understanding of apprenticeships, early careers, recruitment and workforce trends, alongside the credibility to influence senior stakeholders and translate insight into compelling partnership propositions.

This role will suit someone who thrives on building something meaningful at scale,  combining strategic thinking with hands-on delivery, and leadership with collaboration. You will be motivated by creating real opportunities for young people, and comfortable leading a team while navigating a matrix environment to drive results.

You will stand out if you bring:

• Significant experience helping employers solve recruitment, workforce or early careers challenges through strategic partnerships.
• A consultative business development approach, with experience engaging senior leaders including CHROs, Talent Directors, Recruitment Leaders, Early Careers teams and DE&I leaders.
• A strong track record of winning complex, high-value partnerships by understanding organisational needs and designing impactful solutions.
• Experience leading cross-functional initiatives and influencing multiple stakeholders within complex organisations.
• A background in recruitment, workforce solutions, HR services, SaaS, apprenticeships, consulting or a related commercial environment where you've sold strategic solutions rather than products.

This is an opportunity to redefine how employers engage with young talent, bringing together commercial expertise, strategic partnerships and social impact to create sustainable employment opportunities at a national scale. You'll be engaging with senior HR and talent leaders from some of the UK's largest employers, helping them tackle real workforce challenges while creating life-changing opportunities for young people.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Head of Business Development - Employment Partnershipss? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Head of Business Development - Employment Partnershipss! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)

This is an exciting opportunity for a values-led and dynamic leader to become CEO of Rochdale and District Mind and guide us in our mission to make a positive impact on the mental health and well-being of our communities.

About us

Rochdale and District Mind is an independent mental health charity that supports people facing mental health and wellbeing challenges. A part of the national Mind Federation and the Mind in Greater Manchester partnership, our goal is to ensure that individuals do not face mental health issues alone and can live free from stigma and discrimination.

About the role

This role offers an excellent opportunity for an empathetic leader to shape our strategy and cultivate a culture of continuous learning, inclusion, and support, fostering a spirit of celebration for achievements across all teams.

Your leadership will both shape our strategic vision and deliver our operational plans, ensuring robust governance and championing diversity and inclusivity. You will also spearhead the efficient, effective, and safe management of our organisation, in line with our mission, strategy and values.

Committed to mental health advocacy, you will elevate our impact for service users through meaningful co-production of services and by your ability to build effective relationships with partners and commissioners.

Collaborating closely with our dedicated Board of Trustees and experienced Senior Leadership team, you will oversee resource management, finances, and operations, upholding the highest standards throughout and ensuring our growth and long term sustainability.

About you

• Experienced as a CEO/senior leader in a similar sized (or larger) voluntary organisation or an organisation delivering services into the sector or working closely with the voluntary sector.
• Passionate about our mission of ensuring that people do not face mental health and emotional wellbeing issues alone and are free from stigma and discrimination.
• Demonstrable experience as a values-led, resilient and people-centred leader.
• Experience of supporting teams through change.
• Strong financial acumen, able to develop and monitor/evaluate financial plans, budgets management accounts etc.
• Experience of building a culture that promotes continuous learning, inclusion, collaboration, and accountability.
• Proven track record of successful business development/fundraising.
• Able to balance strategic oversight with operational grip.
• Experience of the demands of governance and compliance, including working with Boards of Trustees/NEDs.
• Excellent communication and influencing skills.

Understanding of challenges affecting the voluntary sector.

Benefits:

• Auto-enrolment Pension scheme with 3% contribution from the organisation
• Opportunities for hybrid working after an initial embedding period
• Training and development opportunities
• Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme

How to apply

Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter. You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

Please respond to the following areas in your cover letter:

• Your familiarity with mental health and wellbeing challenges and how this resonates for you
• Your experience/knowledge in relation to the Person Specification.

Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.

We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria.

The closing date for applications is noon on Monday July 27 2026, and our candidate assessment schedule is anticipated as follows:

• Eastside People longlisting interviews will be held throughout the advertising phase up to and immediately after the above closing date – online
• First Interviews with Rochdale and District Mind will be held on Friday August 7 or August 14 in-person at their offices
• Final interviews with the Board are planned for Friday August 14 or, week commencing August 24 2026 - online

We would like to encourage candidates to apply early for the role where possible.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application/interview process, please contact us so we can support you appropriately.

REF-229 627

We’re looking for a skilled digital communicator who understands what works online and can turn ideas into clear, compelling content across social, web and email. Your work will raise the profile and priority of public libraries with key audiences, including local and national politicians, while keeping our members informed about the impact we deliver on their behalf. 

You’ll work closely with the Communications and Advocacy Manager as part of our Policy, External Affairs and Research (PEAR) team. The team leads our work to influence policy, build partnerships and raise the profile of public libraries nationally and locally - working with government, partners, the media and our members. 

You’ll write with clarity, create simple visuals or video, and use data to improve performance. Crucially, you’ll balance creativity with consistency - working within our tone of voice while handling nuanced and sensitive issues. 

You don’t need a library background, but you must believe in the power of public libraries to open up opportunities, expand horizons and bring communities together.

About us 

Libraries Connected is the national membership body for public library services. 

We are an independent charity representing almost every public library service in England, Wales and Northern Ireland – 176 services, with around 3000 branches serving over 61 million people.

We bring together the people who run these services to collaborate, share knowledge and strengthen the sector’s collective voice. 

Our work is led by our members and shaped by their priorities. This means we can respond quickly to emerging issues and provide clear, practical support where it is needed most.

Working at Libraries Connected

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to five application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them. 

Job details 

• Hours: 0.8 FTE 

• Contract: Fixed for 15 months, with an expectation to continue subject to income generation 

• Location: Home-based (with occasional UK travel) 

• Application deadline: 9am, Thursday 16 July 2026 

• Planned interview date: Wednesday 22 July (interviews will be held online) 

• Salary: £34,584.60 (pro rata). Payscales reviewed on annual basis 

• Employer pension contribution: 7%

Job description 

Overall purpose 

• Work with a high degree of autonomy to plan, create and publish digital content, taking ownership of content ideas, quality and performance, and using professional judgement to manage risks and escalate reputational issues where appropriate. 

Social media 

• Plan and publish daily content across LinkedIn, Facebook, Instagram and Bluesky 

• Use Buffer to schedule content in line with organisational priorities 

• Write engaging, accessible posts that reflect our tone of voice 

• Create a mix of content including text, video, photography and graphics 

• Work with colleagues to identify stories and opportunities for content 

• Use AI tools (such as Copilot) to generate ideas and optimise copy 

• Monitor performance and engagement across channels 

• Produce weekly reports and use insights to improve reach and impact 

Website 

• Create and update content, including news stories, project pages and resources 

• Ensure content is accurate, accessible and up to date 

• Commission and edit blog posts from members and partners 

• Work with developers to fix issues and improve functionality 

Email 

• Produce a regular (approx. monthly) email bulletin using Mailchimp 

• Work with colleagues to identify content and key messages 

• Use A/B testing and analytics to improve performance 

• Ensure emails follow best practice for design and accessibility 

YouTube 

• Manage the organisation’s YouTube channel as a repository for webinar content 

• Upload and organise recordings with clear titles and descriptions 

• Promote existing content across other channels 

Design and content production 

• Format documents into house style ready for publication 

• Create graphics and simple data visualisations for social media and reports 

• Support the production of high-quality, consistent visual content 

• Commissioning, briefing and liaising with external designers, photographers and videographers 

Advice and guidance 

• To act as the organisation’s digital communications specialist, providing expert advice on all aspects of digital communications, including best practice, design and usage 

Relationships 

• Build strong working relationships with colleagues across the organisation to identify content, align messaging and support delivery of strategic priorities. 

• Develop and maintain relationships with external partners, including communications and marketing contacts in member library services, sector bodies and government departments. 

Person specification 

Experience, skills and knowledge 

• Ability to manage social media channels for an organisation, including planning, publishing and evaluating content 

• Strong writing and editing skills, with the ability to produce clear, engaging and accessible content and communicate complex or sensitive issues in a balanced, audience-appropriate way 

• Ability to create multimedia content, including short-form video and social media graphics 

• Confidence using AI tools (e.g. Copilot) to draft, edit and refine content in line with organisational policy 

• Ability to use email marketing platforms (e.g. Mailchimp), including segmentation and A/B testing 

• Understanding of analytics and optimisation, including Google Analytics, SEO, GEO and performance reporting 

• Ability to use social media scheduling tools such as Buffer or similar 

• Able to edit blogs or contributed content for clarity, tone and impact 

• Ability to manage website content using a CMS (preferably Drupal or WordPress) 

Desirable

• Experience of managing social media and producing content for an organisation

• Experience of working in the charity sector 

This is a Senior Operational Management role within Family Action.

The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.

Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.

The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.

The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.