Support and information team members jobs in south ockendon, thurrock

Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.

Introduction

Clore Social Leadership is one of the UK’s most respected leadership development providers for social purpose and non-profit leaders. Through skills and development programmes, we support and invest in social leaders, enabling them to build the capabilities, confidence and resilience to transform their organisations, communities and the world around them.

Since 2010, we have supported over 5,000 individuals from nearly 3,800 social purpose organisations. Through our transformative skills and development programmes, we empower individuals from local grassroots initiatives to global organisations to become agents of change. In partnership, we have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.

We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to revive our strategic direction, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.

Clore Social Leadership is partnering with Prospectus, a specialist recruitment consultancy, to recruit for this vacancy. As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

The Role

We are seeking an experienced and proactive Head of Finance & Operations to take ownership of all internal operations that ensure the organisation’s effectiveness, accountability, compliance, and resilience. This is a people- and process-focused role for someone who thrives on structure and order while keeping equity, diversity, inclusion and accessibility at the heart of how things are done.

You will be a champion of systems, a confident financial lead, and a culture-first manager who ensures our internal structures serve our people, values and mission. You will not need to implement everything yourself, but will ensure our operational environment is fit for purpose, collaborative, inclusive and ready for scale.

Key Responsibilities

Financial Management

• Lead the financial function with strategic oversight, supported by an external accountant.
• Manage the annual audit process, acting as the lead contact for external auditors and ensuring timely preparation, accuracy, and compliance.
• Provide high-quality financial modelling, forecasts, and budget support to the wider team.
• Produce timely reports and strategic recommendations to the CEO and Board.
• Support SLT with business modelling and income planning.
• Ensure financial processes are understood and used across the team.
• Oversee payroll, bookkeeping and liaison with accountants and auditors.

People and Culture

• Lead internal culture work, embedding equity, inclusion and belonging at every level.
• Ensure team meetings, benefits, training and internal communications are coordinated and supportive.
• Work with HR legal advisors to ensure best practice policies and processes.
• Oversee recruitment, onboarding and staff support in line with our values and commitments.

Governance and Compliance

• Act as the main contact for the Board and subcommittees, particularly Audit & Risk.
• Ensure compliance with Charity Commission, Companies House, GDPR and relevant legislation.
• Maintain governance documents and ensure timely updates and implementation.
• Embed an organisational approach to risk that is equitable, accessible and transparent.
• Act as the organisation’s Data Controller, ensuring appropriate policies and practices are in place to prioritise data safety and security. Work with external legal and data protection advisors to stay compliant with legislation and best practice.

Operations and Systems

• Be the internal champion of systems and processes, ensuring they are streamlined, understood and appropriately used by the team.
• Work with external experts and advisors to implement or refine systems as required.
• Oversee IT, digital infrastructure and tools for hybrid/remote working.
• Ensure all internal processes are designed with EDI and accessibility in mind.
• Lead continuous improvements that balance rigour with inclusion.

External Relationships

• Manage key suppliers and advisors (accountants, HR, IT, legal, payroll) to ensure value, clarity and accountability.
• Ensure external services align with our internal culture and mission.

Person Specification

This is an ideal role for someone who loves enabling people to do their best work by ensuring robust, fair, and future-ready structures are in place.

Essential

• Significant experience in operational and financial management.
• A recognised accounting qualification (ACCA, ACA, CIMA or similar) or significant financial experience.
• Strong experience leading on budgets, forecasts and financial strategy.
• Experience supporting teams with business and financial modelling.
• Proven ability to improve processes and internal systems.
• Experience or interest relating to overseeing governance, risk and compliance.
• Strong project management and communication skills.
• A commitment to equity, diversity, inclusion and accessibility.
• Experience managing or overseeing cross-cutting functions (HR, IT, legal, finance).
• Ability to balance process with people – designing systems that support humans.

Desirable

• Experience in the charity, non-profit or social enterprise sector.
• Experience of hybrid or remote working.
• Knowledge of tools like Quickbooks, Salesforce, Asana.
• Experience working with trustees or boards.
• Experience supporting business development or commercial activities.

You’ll be a great fit if you are:

• Structured and proactive: you bring clarity and direction.
• EDI-driven: you care about making processes inclusive.
• Collaborative and communicative: you enjoy enabling others.
• Strategic and hands-on: you can see the big picture and execute the detail.
• Committed to collective success and social impact.

Hours and place of work

• This is a full-time role to be fulfilled over a 35-hour week, ideally within the working hours of Mon-Fri, 9:30am–5:30pm, with flexibility as required.
• This is a hybrid role with one day a week in our shared office space in London (Better Space, 127 Farringdon Road, London EC1R 3DA), the travel costs of which must be covered by the individual. We are open to discussing this arrangement further to accommodate individual needs and preferences.
• Further UK travel will be required on occasion, the costs of which would be covered by Clore Social Leadership.

Terms, pay and benefits

• This is a permanent contract.
• Salary for this role will be ca. £55,000 p/a depending on experience.
• The post holder is entitled to 25 days of annual leave, in addition to UK statutory holidays.
• The office is closed for one week during the winter festive period (25-31 December), providing an additional three days of annual leave in addition to the above allocation.
• You have the option to join our contributory pension scheme. The employer's contribution is 3% with a minimum employee contribution of 5%.

Application process

We are committed to fostering an inclusive environment. We value and respect every individual, regardless of their race, gender, age, sexual orientation, disability or background, and actively seek to eliminate bias, promote equality and provide equal opportunities for all to showcase their talents and be evaluated solely on their qualifications, skills and potential. If you are passionate about making a profound impact and thrive in a dynamic, values-driven environment, we encourage you to submit an application.

To apply please follow the application link through to the Prospectus website. You will be asked to send:

• Your CV (two pages max.), including relevant work experience.
• A two-page supporting statement, which addresses your suitability for and interest in the role.

If you have any questions prior to application or would like further information, please contact Steve Fraser at Prospectus (email available via the Prospectus website). Prospectus and Clore Social Leadership are committed to a policy of equality and diversity. We are committed to offering reasonable adjustments throughout the recruitment process and beyond. Please do not hesitate to discuss this with us.

Key dates (flexibility can be offered)

• Applications close: Sunday 31 August
• First round interviews (online): Tuesday 9 / Wednesday 10 September
• Final interviews (in person): Monday 15 / Tuesday 16 September

Travel expenses for in-person interviews will be reimbursed on submission of valid receipts.

Registered charity number: 1136727

In the words of Nobel Laureate Abhijit Banerjee, "Pratham's impact on the lives of millions of kids has been tremendous; it is quite simply an exceptional, best-in-class organisation that has managed to scale across India."

Founded in India, Pratham has become one of the world’s most influential education charities—pioneering cost-effective, evidence-based solutions that have transformed learning for millions of children. Now, through Pratham UK and our global partners, we’re taking these proven programmes to communities across the Global South—from rural India to sub-Saharan Africa, and soon to Latin America, with a new office opening in Bogotá, Colombia.

In the UK, we’ve grown income from £350k to £1.7m in just four years, powered by a committed network of high-net-worth individuals and philanthropists—many from the Indian diaspora. We’re aiming even higher, with a goal of £4m annually by 2030 - our US sister charity raise $30m a year and $20m is raised in India, the programmes are effective and highly scalable.

We’re seeking a talented Head of Philanthropy and Special Events to lead major donor fundraising, oversee our flagship gala, and expand our high-value events. This is your chance to shape the growth of a pioneering Indian NGO with truly global impact.

Class 13 is a Lambeth-based education charity committed to putting equity and relationships at the heart of education.

We imagine a world where every young person feels seen, valued, and safe in school. Our work focuses on transforming school environments by rooting out systemic inequities and building more inclusive and equitable environments for children, educators, families, and communities.

We don’t offer quick fixes. We work alongside school communities to create lasting, systemic change. Our four key principles guide everything we do:

1. Affirming the full humanity of every individual.

2. Nurturing critical thinking 

3. Building community

4. Encouraging democratic engagement

About this role 

This is a joint role delivered by Class 13 as part of two interconnected programmes in Lambeth. One is a long-term embedded pilot working deeply with two local schools to reimagine school culture from the inside out. The other is part of a borough-wide initiative commissioned by SEL ICB and supported by Black Thrive to improve emotional wellbeing for Black and mixed heritage children. 

Both strands aim to create more human, equitable school environments—and we are seeking someone committed to walking alongside families, schools, and systems to help make this happen.

While the role is relational at its core, it also involves managing light but essential administrative and reporting tasks particularly during key programme milestones. This includes maintaining accurate records, preparing summaries of engagement sessions, and handling transcripts to ensure learning is captured and shared.

Role Summary

We are seeking a deeply reflective and relational School & Community Engagement Partner who isn’t afraid to ask bold questions or sit with uncomfortable truths.

This role isn’t about quick fixes or ticking engagement boxes—it’s about nurturing trust, challenging old habits, and reimagining what school can be. You’ll be at the heart of a long-term transformation project, working deeply with two Lambeth schools while also contributing to a broader borough-wide initiative that invites families, staff, and communities to imagine something better—together.

At its core, this work is about shifting power. About listening with care, convening with purpose, and walking alongside parents, carers, teachers, and school leaders as they navigate what change can look like when it’s built on affirmation, curiosity, and collective responsibility.

You’ll help strengthen the connection between schools and families through sustained relationships, collective inquiry, and shared action. Some of your work will be intensive and embedded, walking alongside schools to shift culture from the inside out. Other aspects will stretch wider gathering insight, surfacing patterns, and shaping ideas that ripple beyond a single setting.

This is not a traditional outreach role. It’s connective tissue—bridging classrooms, communities, and change. You’ll be a steady presence: listening, facilitating, building trust, and helping schools reflect not just on what they do, but why.

The School & Community Engagement Partner  will report to the Head of Programmes and  the primary lead work closely with school leadership, teachers, and local organisations to transform parent-school relationships.

Main Responsibilities

1. Deepen relationships and build community

• Build consistent, trust-based relationships with parents, carers, staff, and wider community members, particularly those who have been historically marginalised by school systems

• Be a visible and approachable presence at parents’ evenings, community events, school gates, and day-to-day school life

• Support families to move from being consulted to being co-creators ensuring their insight shapes decisions, practice, and school culture

• Foster connections not just between families and schools, but across families themselves, creating the conditions for mutual support and collective action
   

2. Walk alongside schools as they shift culture

• Work closely with staff across both pilot schools supporting reflection, relationship-building, and democratic practice

• Collaborate with school leaders, governors, and the wider Class 13 team to surface insight, challenge deficit thinking, and support community-led transformation

• Contribute to family-led policy change projects, helping create space for shared decision-making and power-sharing in schools

• Support the rhythm and routines of the embedded pilot showing up consistently in school life, from attending assemblies to noticing small shifts in culture

• Lead structured interviews with teachers participating in the programme, creating a relational space to gather reflective insights using agreed guides.

3. Facilitate wider listening and engagement

• Deliver structured engagement sessions in local schools as part of the SEL ICB programme, using the Appreciative Inquiry model (training provided)

• Work with staff and parents to map what currently exists, identify challenges and possibilities, and co-develop practical, community-rooted solutions

• “Reflect on what you’re hearing and noticing, and share learning that can support change—locally and across the wider network.

4. Learn, reflect, and grow

• Participate fully in Class 13’s foundational learning programme (4 full-day sessions)

• Engage in self-directed learning as part of the ICB programme

• Contribute to monitoring, reflection, and participatory evaluation of both the embedded pilot and the wider borough programme

• Maintain accurate records of meetings, interviews, and engagement sessions, including producing clear summaries and contributing to project documentation.

• Join monthly peer forums and learning spaces across the borough to share insight, deepen practice, and support collective learning.

Skills & Experience

Essential

• A background in community engagement, education, youth work or organising—particularly with parents, carers, or families

• Strong facilitation and communication skills, with the ability to hold space for difficult conversations with care and clarity

• Deep listening skills and the ability to build relationships across difference, especially in school or public sector contexts

• Experience supporting individuals or groups to move from consultation to co-creation, shaping outcomes together

• Confidence navigating school spaces (including SLT, teachers, governors, parents, and young people)

• Strong organisational skills and comfort managing multiple priorities across different sites

• A deep commitment to equity and justice, and a willingness to reflect on your own practice

• Ability to manage and organise documentation, transcripts, and basic reporting to meet programme and funder requirements.

• Experience in conducting structured interviews or qualitative research in education, youth, or community contexts.

Desirable

• Experience working in, or alongside, schools or youth-facing institutions

• Professional training or qualifications such as teaching, social work, youth work, counselling, or therapeutic practice

• Familiarity with participatory or dialogic approaches like Appreciative Inquiry, community organising, or restorative practice

• Knowledge of how power, race, class, and other intersecting forces shape families’ experiences of school

• Multilingualism or strong cultural understanding of Lambeth’s diverse communities

Class 13’s Commitment to Equity

Class 13 is committed to creating an inclusive and diverse workplace. We actively encourage applications from individuals of all backgrounds.

We recognise the value of  lived experience,  If you meet most of the criteria but are unsure if you're the right fit, we still encourage you to apply.

We are happy to discuss and provide reasonable adjustments throughout the recruitment process to ensure accessibility.

How to Apply

To apply, please submit:

• Your CV

• A cover letter outlining your experience and suitability for the role

• A response to the following question (maximum 300 words):

Reflect on a time when a relationship, professional or personal shifted your perspective on an issue. What did you learn from that experience?
We’re asking this to understand how you approach relationships, reflection, and learning—core elements of our work at Class 13.

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: Point 31-34 £34,016 - £36754  (a London Allowance of £3299 will be applied to employees who live in London)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth. 

How to apply 

You must download an application form from Respect's job page, and submit in word doc. format only, please. 

At Stewardship, we are passionate about equipping the Church and Christian charities with the financial tools and guidance they need to thrive. 

We are now looking for a dedicated Accounts Examiner to join our growing team. This is more than just a technical role — it’s an opportunity to make a meaningful impact by supporting Christian organisations in their mission through expert financial insight and care.

This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission and to continue to build our capability as a dynamic Accounts Examination Team serving a range of clients including churches and other Christian charities.

The role will involve the preparation and / or the examination of accounts which will be prepared in one of two formats – receipts and payments or accruals. The role holder will be able to work on their own initiative but also be an effective team player.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

• Active membership of local church congregation.

• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Salary: £80,000–£90,000 WTE (4 days a week preferable)
Location: Hybrid (Central London office with flexible working)
Closing date: 7th September
Contact: Rosemary Pini, Allen Lane  

An opportunity to shape a better future for children across the UK.

Thrive at Five is seeking a strategic and hands-on Finance Director to join the organisation at an exciting time of growth. With programmes now live in Stoke-on-Trent, Redcar and Cleveland, and Middlesbrough—and a new site expected to launch in Scotland later this year—this is a pivotal role supporting national expansion and long-term impact.

As a national charity, Thrive at Five helps children in their early years build strong foundations for life and learning. Working in some of the UK’s most disadvantaged communities, the charity empowers parents and carers while enabling collaborative, place-based action across local systems of support. This work is already making a difference, with early progress recognised in Parliament and featured in recent government initiatives.

The Role

The Finance Director will provide strategic financial leadership across the charity, supporting its mission through robust financial management, long-term planning, and operational oversight. As a member of the Senior Leadership Team, the postholder will work closely with the CEO, trustees, and place-based programme teams to ensure the organisation remains sustainable, agile, and mission-driven.

Key responsibilities include:

• Leading financial strategy, planning, and forecasting
• Overseeing financial operations, systems, and compliance
• Managing restricted and unrestricted funds, budgets, audits, and risk
• Providing high-quality financial reporting to the Board and Finance & Risk Committee
• Supporting fundraising through effective bid modelling and financial insight
• Line-managing and developing finance team members

This is a hybrid role based in Central London (currently Victoria), with flexibility and occasional travel to programme locations.

The Person

Thrive at Five is looking for a qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant experience at Finance Director or senior finance leadership level—ideally within the charity or not-for-profit sector.

The ideal candidate will bring:

• A strong understanding of charity finance, including SORP and fund accounting
• Experience of strategic financial planning and risk management
• A collaborative, solutions-focused mindset with excellent interpersonal skills
• The ability to influence at senior levels and build effective cross-functional relationships
• A commitment to Thrive at Five’s mission and values, and a willingness to roll up their sleeves in a growing, fast-paced organisation

Why Join Thrive at Five?

• Purpose-led work: Help give every child the best start in life
• Growth opportunity: Join a high-profile, ambitious charity on a national trajectory
• Flexible working: Hybrid model with supportive culture and work-life balance
• Influence and impact: Be part of a close-knit leadership team shaping strategy and systems
• Professional development: Thrive at Five supports continuous learning and personal growth

How to Apply

To apply, please send a CV and supporting statement.

For a confidential conversation about the role, please contact:
Rosemary Pini, Business Managerfrom Allen Lane

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBT+ affirmative resources, crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health social connections & activities group, and drop-in support.

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a  London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling, and group support services to lesbian, gay, bisexual and trans (LGBT+) communities. 

There will be one regular evening/ week and occasional weekend working required.

NB: Initially there will be some remote home-based working alongside office-based working whilst we relocate to new premises

Interviews will take place Thursday 4 September 2025 between 9.30am – 15.00 pm

We’ve got a bold ambition, a clear strategy and a growing team of over 100 colleagues who are passionate about delivering on big goals. To do this well, our four senior leaders (the Executive Team) need to stay focused on the big picture—casting vision, galvanising our people, building relationships, and advancing strategic priorities. This team is highly collaborative, fast paced, extremely busy and is looking for Executive Assistance to become even more effective for   colleagues and those we serve.

As a trusted partner to our CEO, Executive Team, and Trustees, this role ensures our leadership operates with clarity, focus, and momentum. From managing complex schedules to coordinating key projects and communications, you will create the space and structure that allows our leaders to lead —helping Stewardship remain agile, effective, and deeply aligned to its Christian mission.

This role isn’t just about worldly administration — it’s about the spiritual gift of administration and the stewardship of time, priorities, and relationships at the highest level of the organisation.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful. 

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.

   • Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals

   • Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting under-resourced and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The purpose of this role is to support the Governance and Events Team by undertaking events related operations for the 39th WAGGGS World Conference (taking place in June 2026), and any other WAGGGS events as needed.

The 39th WAGGGS World Conference is a four-day event that will take place in Cambodia in June 2026 in partnership with the host organisation, the Girl Guides Association of Cambodia. This is the main platform for decision-makers in our 153 Member Organisations to gather for networking, learning and consultation on the direction of the Movement. A pre-event for youth attendees under the age of 30 will take place before the conference. 

About the Role:

This role operates within a volunteer-led global charitable organisation with 153 Member Organisations. It provides the inspiration, knowledge and direction to continually protect and enhance WAGGGS’ rich legacy and expand its collective reach and impact. You'll have the opportunity to collaborate with staff, volunteers, and attendees from across our Movement - each bringing their own unique perspectives and experiences. 

Key Responsibilities:

1. Be responsible for maintaining the registration site and event website (using the events management software, Cvent) including individual event databases, providing reports as required and ensuring good communication with participants via email. 

2. Provide administrative and logistical support for all aspects of online and in-person Event Management. This includes assisting volunteers and staff with registration and platform issues, and, if appropriate, travel arrangements and accommodation. 

3. Ensure internal and external communications with Member Organisations, participants, staff members and volunteers and event suppliers are timely, relevant and of a high quality. 

4. Undertake the processing of grants, invoices, staff and volunteer expenses and other related financial administration ensuring compliance with legislation and WAGGGS policies and guidelines. 

5. Writing, designing, and sending event documents and communications on time. Proof-reading of the documents and communications before sending them. 

6. Be responsible for, and able to evidence, own personal development by undertaking relevant training, attending meetings, conferences and events ensuring that you are updated in all matters relevant to the role within your Personal Development Plan agreed with your manager.

Please submit your CV and Covering Letter to be considered for this role. Please ensure you refer to the person specification when writing your cover letter and detail why you are interested in this position at WAGGGS.

We need a well-organised team member who enjoys interacting with clients and takes pride in delivering a quality service. As a  member of small friendly team in a well established and thriving family mediation service you will co-ordinate cases, maintain records, communicate directly with clients and mediators and provide administrative support. You will need to be able to work independently in a busy office environment, be able to multi-task and oversee cases.

Full-time or part-time hours. 

Family mediation helps separating or divorcing couples to make their own arrangements for their children, property and finances as an alternative to the court process.  Given the nature of the work, sensitivity and  confidentiality are essential.

We have two court-based offices, at the Royal Courts of Justice on the Strand, and at the Central Family Court on High Holborn, although we mainly now provide advice by telephone and can therefore support people who are accessing any court in England and Wales. This vital role provides a high quality first point of contact and initial triage service which includes dealing with requests for advice made in person at our two central London Courts, via our website, by email, by telephone or a referral internally or from a third party. We are open every day for in-person enquiries, although advice is provided by appointment only.

The role will also support an online appointment booking system for clients accessing services, and general administration of our legal advice services including administering the pro bono legal advice rotas and collecting and sharing information and paperwork between clients and legal advisers.

We are interviewing on an ongoing basis due to the need to fill the role, so please apply as soon as possible.

You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.

 In this role you will have opportunity to design and deliver innovative youth group support programmes (12- 24 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.  You will have the responsibity to support volunteer mentors.

You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns.  You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.

The delivery of group support and activities will take place in person, and you will be office based three days a week with some remote working on other days before returning to full time in person working.

Full Time: 37 hours per week

You must be available to work Tuesday evenings & once a month on a Sunday afternoon.  There will be occasional other evenings / weekend working required.

Interviews will take place Wednesday 17 September 2025 between 9.15am – 3.00 pm

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

We are looking for a confident and experienced self-starter to join the Strategy and Communications division as the Government and Parliamentary Relations Senior Officer.

Your role is essential to support and ensure:

• Our relationships generate national and local engagement that helps us to advocate about the issues and practice that can enable high quality careers support for young people across policy debate and the delivery.
• We raise awareness of our work to the extent that our government and parliamentary stakeholders can articulate what we do and why it matters nationally as well as locally in constituencies across the country.
• We initiate and hold strong relationships across Westminster, maintaining a robust management system to track and monitor engagement.

Your work will support the strategic communications and policy workstreams of CEC, ensuring the delivery of a coherent and effective political engagement strategy as part of wider joined-up external affairs approach for the organisation.

You’ll be expected to have a sound understanding of the political climate, a keen interest in current affairs and aptitude for identifying policy and political engagement opportunities for the organisation. You will work closely with CEC’s Policy & Impact Team to distil insight and evidence into government and parliamentary policy thinking and ideas.

To be successful, you will be able to demonstrate flexibility, proactivity and strong organizational skills in what is a fast-paced and exciting environment. The work you support on will be an essential part of a coherent and effective influencer engagement strategy as part of a wider joined-up external affairs approach for the organisation (which ensures the CEC’s mission and work is visible, understood and engaged on).

Essential criteria:

• Experience in a government relations, policy or public affairs environment (previous experience of working in Parliament and autonomously with parliamentarians or ministers is highly desirable).
• Operational experience of UK political structures, processes and trends.
• Proven experience of engaging through the policy process – (1) developing policy ideas and (2) responding to consultations, strategy development and call for evidence from parliamentary committees. To do this you are able deploy evidence and stakeholder insight expertly to positively engage government and parliamentary stakeholders with a clearly framed point of view.
• Proven ability to engage working level stakeholders and manage political, ministerial and departmental sensitivities.

To apply, please visit our website via the apply button, complete the application form and cover letter section and upload an anonymised version of your CV.

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.
• Why you would like to work for Careers and Enterprise Company.

Closing date: Midnight on Wednesday 20th August 2025.

Interviews will be conducted on a rolling basis.

Please be aware that this role may close earlier than the advertised deadline if we receive a high volume of applications.

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work, and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.