VOLUNTARY ACTION COVENTRY

Liaison Officer (part-time)

28 hours per week, NJC PO scale point 24 - £27,905 pro rata plus 7% pension

(Temporary post for six months with the potential to continue if further funding secured)

Voluntary Action Coventry is looking to recruit a passionate and enthusiastic individual to undertake the role of Liaison Officer for our Chat Central Project.  The role will focus on helping people to feel positive about themselves, to support them to build new social connections and to reduce their feelings of loneliness and isolation through participating in community activities and/or volunteering.  The role will help identify potential clients that are isolated and lonely, uncover their skills, interests and aspirations and support them to engage and connect in appropriate activities.

Experience of engaging people and building professional relationships is essential along with experience of working with a diverse range of people.  The postholder will support Chat Central on-line activities including co-hosting Zoom meetings and workshops and also by using WhatsApp or telephone to update them on what activities are available and link them to our provision or signpost to other community provision.

Please note this post is subject to a DBS clearance check.

Application forms only, no CVs accepted.  Please do NOT submit a CV. 

Closing date for applications: 10am, Tuesday 30 June 2020

Interviews will be held on Thursday 9 July 2020.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Association Service in Bromsgrove, with regular travel covering Worcestershire.

Position: Stroke Association Support Coordinator

Location: Office based in Bromsgrove with regular travel covering Worcestershire

Hours: 35 hours per week

Salary: Circa £23,100 per annum

Contract: Permanent. Our services are contracted; we currently have funding for this contract until 31 March 2021.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 28 June 2020

Interview Date: 9 July 2020

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Association Service in Bromsgrove, with regular travel covering Worcestershire.

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Work with the local Health and Social services to receive referrals to support stroke survivors and their careers.
• Provide personalised information, advice and support.
• Provide regular reviews to support people in establishing and achieving their own personal goals.
• Recruit, train and manage a team of volunteers that will support the service.

About You

Applicants are likely to have:

• A background in a health or caring profession, ideally with experience of supporting people with disabilities and stroke.
• Excellent IT skills and a strong understanding of how to use data to improve quality.

Much of this role will be spent travelling in Worcestershire. We recommend discussing any mileage claims queries at interview stage, along with working hours (patterns).

A flexible approach to your role is essential, as is willingness to travel. The use of a car with business use cover is essential to be able to fulfil the requirements of the role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

37.5 hours per week

Fixed term contract until August 2021

The West Midlands Anti-Slavery Network (WMASN) CIC connects the various agencies involved in tackling modern day slavery in the West Midlands and beyond. We aim to develop an effective regional multi agency anti-slavery network to raise awareness, reduce the threat and harm of slavery and rescue and support victims of slavery in the West Midlands geographical area. Developing strategic partnerships and collaborations with other regional, national and international organisations to tackle modern day slavery, including networks, partnerships, agencies and learning establishments is key to the Network achieving its aim.

We are recruiting for a rewarding and engaging Advice and Advocacy Coordinator (Male survivors) role.

The role will require the postholder to take responsibility for the immediate support, safety, and referral pathways for male adult survivors of human trafficking and modern slavery post rescue and/or prior to a National Referral Mechanism (NRM) referral. The successful candidate will manage a client caseload (and the associated deadlines, record keeping and prioritisation of tasks), promoting the wellbeing and safety of their clients, as well as assisting them to make informed decisions about their future. You will be working directly with potential survivors of human trafficking and modern slavery, identifying and responding to their immediate needs. The successful candidate will also be responsible for coordinating the day-to-day activities of the safe house.

You will have a good understanding and awareness of the rights and entitlements of migrants, trafficked persons, asylum seekers and refugees, have knowledge of the National Referral Mechanism and have proven experience of working with clients with complex needs (drug and alcohol issues, mental health diagnosis).

Experience working with survivors of modern slavery either paid or voluntary is desirable, but not essential, as is experience of working in a safe house.

The post holder will be required to be part of the on-call rota and respond to crisis situations at the house outside of normal working hours when required.

An enhanced DBS check will be required.

Closing Date for Applications – Monday 18th May (no later than 10am)

Interview Date –  Interviews will take place via Skype on Monday 25th May

Please follow the link to download the application pack. 

Creative Support is seeking a dynamic and highly motivated Manager to take the responsibility of managing our varied portfolio of social care services in the Sandwell and Dudley area. You will be responsible for maintaining an overview of all services, leading a highly motivated team of managers and contributing to the further development of services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. You must be highly proactive, resourceful and possess an analytical approach to problem solving.

You will be responsible for our current service provision of community based services which includes supported living services for people with a learning disability and people on the autistic spectrum, including people who have additional complex care and communication needs.

We are also keen to develop new services which meet local needs and promote opportunity, choice, health and wellbeing.

You will carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. We will expect you to have the vision, networking and organisational ability to deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation. A requirement of this role is that you will be the Registered Manager with CQC. You must have an excellent working knowledge of the CQC’s regulations and the key lines of enquiry. You must be a confident and accountable practitioner with the ability to put quality standards into practice.

You must have skills in positive communication and engagement and be able to demonstrate unconditional positive regard for the people we support. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos.

You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies.

You will be expected to have regular direct contact with service users and attend person-centred reviews. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself including working evenings and weekends. You will develop a clear understanding of the commissioned hours for the services in your remit and areas financial performance based on a knowledge of budgets.

This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide accredited management training and health and social care diplomas through our own training academy as well as local coaching and mentoring by experienced qualified social care practitioners. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

Housing and Support Manager
Birmingham, West Midlands

Are you an experienced housing support professional with a great management or leadership style? Could you thrive as part of a social enterprise supporting refugees and newly arrived immigrants? If so, read on.

About Us

ACH (Ashley Community Housing) is a social enterprise that provides a range of integration and support services for refugees. During the past ten years, we’ve grown from a small-scale housing organisation to a leading provider of integration, employment and housing services for refugees and newly arrived communities in the UK.

We are now looking for a Housing and Support Manager to join our team at our brand-new offices in Birmingham.

The Benefits

- Salary of £30,000 - £35,000 per annum (dependent upon qualifications and/or experience)
- Mobile phone and laptop
- 20 days’ holiday plus Bank Holidays

This is an exciting opportunity for someone at junior manager or technical senior level to step into a fully-fledged management position and create positive change.

Joining us at an exciting period of growth, you’ll have the chance to utilise your expertise to shape current and future operations, ensuring our services inform and empower tenants.

The focus of this role will be the relationships you create rather than the volume in your portfolio. So, if you’re ready to take on a new challenge where you’ll focus on quality, not quantity, we want to hear from you.

The Role

As a Housing and Support Manager, you will lead and support the delivery of all tenant housing and support operations in Birmingham and Wolverhampton.

Leading the West Midlands Housing and Support team, you will build new customer relationships, increase our network and ensure our existing connections stay strong.

Reporting to the Operations Manager, your role will involve:

- Directly managing 10 - 15 team members
- Ensuring operations meet legal requirements
- Increasing tenant empowerment and maximising rental income
- Generating new business
- Effectively using networks and forums to build a recognisable profile and brand
- Managing and developing relationships with new and existing landlords
- Enhancing your team’s capabilities, capacity and efficiency through process development
- Managing property and housing maintenance, management and caretaking services
- Achieving targets for all tenant housing and support operations

About You

To join us as a Housing and Support Manager, you will need:

- To have experience as a Housing Manager or Team Leader within a housing support environment
- Experience of either leading or being part of a project
- The ability to demonstrate a solid track record within housing
- Strong leadership and motivational skills

Other organisations may call this role Property and Support Manager, Housing Support Manager, Housing Project Manager, Housing Manager, Tenancy Manager, Tenancy Support Manager, Property Manager, or Lettings Manager.

This is a full-time role, working 9am – 5pm, Monday – Friday.

Webrecruit and Ashley Community Housing are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking to take your next step as a Housing and Support Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

The Project Worker will contribute to the provision of our ‘Changing Lives’ Resettlement service which supports people experiencing marginalisation or disadvantage as a result of homelessness, poverty, substance misuse, mental health problems or social isolation, to help them achieve settled and healthier lives.

The aim of the role is to ensure that every client can access their full range of rights through working effectively with other internal/external providers so that they can move to a more settled way of living.

The Project Worker role will be to support people experiencing marginalisation or disadvantage resulting from homelessness, poverty, substance misuse, mental health problems or social isolation to achieve settled and healthier lives. The role focuses on supporting clients to move on in a safe, sustainable and healthy way. The Project Worker reports directly to the Resettlement Manager and plays a key role in delivering SIFA Fireside’s vision.

A key aspect of this role is to work effectively in partnership with the wider team to help clients to access accommodation, training, education, and employment opportunities. You will be working with clients to remove any barriers to accessing these opportunities.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full- Time (35 hrs p/w) - FTC until 31 March 2021

Graiseley Centre, Wolverhampton 

Ref Code: KWM-201

Are you a proactive, collaborative and compassionate individual with a proven record of engaging positively with young people, families, offenders or other vulnerable groups?

If so, St Giles Trust has an exciting opportunity for driven Keyworkers to work on a vital project that aims to help to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, and gangs, and to keep young people from coming into care by supporting them to live safely with their families.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About these pivotal roles

You will be expected to be a proactive member of the new specialist multi-agency and multidisciplinary Young Persons Team, where you will provide a high-level service to vulnerable or at-risk young people across the different levels of need/ support from early help to children and young people in care. This will involve sharing best practice with other members of the team in relation to approaches and strategies, developing plans of support and promoting programmes of social education, activities, support, and advice.

You will also build positive relationships and promote the value of lifestyle changes to the client group and their families, while also contributing to multi-disciplinary assessments of children and families in need of help and coaching young people in connecting with community resources and services. Providing practical advice to professionals who come into contact with children and young adults who are involved, suspected or at risk of being exploited through gangs is also a key aspect of this role.

What we are looking for:

• Experience of providing support, advice and advocacy and the ability to assess clients’ needs

• Proven record of engaging successfully with challenging people

• Experience in negotiating with partner agencies to establish links to further the aims of a project.

• A relevant qualification, or to be working towards one, and a Level 3 Advice & Guidance qualification

• Knowledge of the client group and the challenges and motivations of young people 

• A sound understanding of anti-discriminatory working practices

• Excellent interpersonal, networking and communication skills, both verbal and written

We welcome applications from individuals with lived experience.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 7th June 2020. Interview dates: 17th and 18th June 2020 (please note if lockdown restrictions and social distancing measures are still in place, shortlisted candidates will be interviewed via video).

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Roles/Responsibilities:

• Supporting individuals with tenancy sustainment issues
• Dealing with issues involving housing, benefits, welfare rights, personal finance, life skills and the promotion of personal independence
• To act as Keyworker for a number of service users, you will hold a case load that you will be responsible for completing and reviewing risk assessments and support plans.
• Completing key working sessions with service users to coordinate their support packages including referring into appropriate statutory and voluntary services.
• Handling matters relating to the tenancy (e.g. Housing Benefit advice, anti-social behaviour, arrears advice etc) and to actively involve the Resettlement officer and Hostel Services Manager
• To keep tenant records ensuring these are kept safe and confidential up to date and in accordance with the Data Protection Legislation
• Working effectively as part of the resettlement team & regular case reports to your manager
• Assessing individual tenants support needs and to liaise with statutory and non-statutory/voluntary agencies, where appropriate, to negotiate and agree their participation in supporting the individual
• Maintaining records of all supported tenancies in the case load and to liaise with appropriate management

Essential:

• Full-Driving License with access to own car
• Relevant experience of working in a social housing, statutory or voluntary sector environment in a similar or related role
• Experience of working with the benefit and welfare system
• Posses higher level of education relevant training/ experience and may have a relevant professional qualification (e.g. CIH)
• Excellent Admin/IT skills

The applicant must complete an enhanced DBS check before taking up the role

Required license or certification:

• Driving License

Job Type: Part-time (20 hrs per week)

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.
Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This is an exciting time to join our innovative and dynamic Birmingham Essential Skills team as we work to end the homelessness of our members by supporting their learning and inclusion needs.

About the role
As Essential Skills and Inclusion tutor you will be responsible for the delivery of basic skills sessions in literacy, numeracy and digital inclusion. You will work across teams in a reflective, proactive way to ensure best outcomes for your learners and individuals for whom you are a lead worker.

About you
To be successful in this role you will:
Have experience in delivering essential skills sessions and hold or working towards a teaching qualification.
Display effective inclusion practices with a working knowledge of accessibility issues, specifically those related to digital inclusion, additional learning needs and ESOL.
Have experience of working with vulnerable, disengaged or hard to reach adults and/or young people.
Have experience of delivering personalised outcomes within an ever-changing environment.

The ability to build positive relationships with people from all sectors.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

Closing date: Monday 15 June 2020 (11.59pm)
Interviews: Thursday 25 June 2020

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. If you need to request an application in an alternative format, please contact the HR Team by email, contact details can be found on our webpage.

To see our work in action please visit our website

Registered Charity Numbers: E&W1082947, SC040094

The curriculum lead will make a significant contribution to the development of the teaching, learning and assessment (grading and observation of practice and academic components) on Frontline’s programmes. The curriculum Lead will also be primarily involved with delivery of teaching materials in various settings, including at our 5-week summer institute, recall days and in unit teaching. You will play a key role in the development of Practice Tutors and Consultant Social Workers, running briefings on curriculum areas, developing teaching skills, undertaking observations of teaching, unit meetings, individual and group coaching sessions. 

This is a varied and exciting role in a rapidly growing, ambitious organisation. We need people who are enthusiastic about joining us to ensure our programmes remain innovative and excellent and that we become widely recognised as delivering world leading programmes. You will  be passionate about teaching and learning and have a deep interest in social work education.

This is an amazing opportunity to join our organisation to use your skills and abilities to serve the global persecuted Church. In this fast-paced and rewarding role, you will be working within our donation processing team.

Experience in a data-processing or finance role would be advantageous, as would a knowledge of Gift Aid, but are not essential as full training will be provided.

Why Barnabas Fund?

As a world-renowned international aid agency, Barnabas Fund serves the global persecuted Church by channelling practical aid to suffering Christians in over 80 countries who face oppression, discrimination and persecution. This is an opportunity to be part of an organisation that transforms the lives of our persecuted Christian family throughout the world.

What will you be doing:

You will be involved in processing incoming donations on our gifts database (Raiser’s Edge), creating and amending supporters’ records, preparing banking and recording Gift Aid on our gifts database.  Additionally, you will be responding and answering supporter queries on the phone.

What will you need:

• Strong attention to detail.
• Work with a high degree of accuracy.
• Work to deadlines.
• Work flexibly within a team.
• Able to maintain confidentiality.

Salary is dependent on skills and experience.

You will be working within our Donations Processing team from our UK office in Coventry. This is an office-based role.

Any successful candidate will need to be committed to Barnabas Fund’s ethos, statement of faith and aims and already have the right to work in the UK.

To apply, select the apply button and follow the instructions on our website.

The purpose of the role is to support the development of SIFA Fireside through successful communications. The role focuses primarily on external communications: social and print media, website, e-newsletters, posters and flyers; and will also support the fundraising team with communications. The role will also support internal communications with staff and volunteers and support the service teams with communications to clients. This role reports directly to the Head of Organisational Development and is critical in raising SIFA Fireside’s profile and in communicating our vision and the difference we make.  

We are recruiting for a new Deputy Manager in our Supported Living services in Sutton Coldfield and Erdington, supporting adults with learning disabilities and autism. We are looking for a candidate who is kind, honest, reliable, organised and a good listener with experience of working in a care and support setting. 

Salary: The salary range for the position is £17,290.00 to £20,930.00 per annum (depending on experience) which is equivalent to £9.50 to £11.50 per hour. Sleep-in shifts will be required and are paid at £62.64 per night (11pm to 7am). You will also be part of the Emergency out of hours On-Call rota and will receive an additional £20.00 per night for providing on-call cover.

Location: Sutton Coldfield

Hours: Permanent contract - 35 hours per week. 

Role summary: In this role you will support the Registered Manager which includes a range of daily tasks and activities including mealtimes, leisure activities and hobbies, volunteer placements or educational courses, taking medication, shopping, seeing family and friends and organising finances. You will support and motivate support workers; including helping to plan rotas, holding supervision meetings and being part of a management on-call rota. You will receive ongoing support from your line manager and other members of the management team, a comprehensive induction and ongoing training opportunities.