Support jobs in beckenham, greater london
We are seeking a proactive and experienced Café Supervisor to oversee the daily operations of The Shack Café, a busy student-facing outlet at KCLSU. This role is ideal for someone with a passion for hospitality and team leadership, committed to delivering excellent service and creating a vibrant, welcoming space for students, staff and visitors.
The postholder will lead a team of student shift leaders and staff, ensuring smooth daily operations, high standards of cleanliness, and exceptional customer service. You'll take a hands-on approach, often setting an example on the floor while supervising your team effectively. Key duties include managing financial processes such as accurate till operation, invoice processing, and stock control. You will strive to minimise wastage and losses through regular audits and clear procedures, maintaining accurate records of all transactions and stock movements.
You will also lead on staffing—recruiting, training, and supervising your team of around 12 student staff members. Responsibilities include creating rotas, processing payroll, and managing performance through regular feedback and support, while fostering a positive and productive team culture.
The Café Supervisor will work closely with the Commercial Manager – Strand to develop exciting product offerings and promotions. With support from the marketing team, you'll ensure effective merchandising and campaigns that increase sales and engage the student community. Strong relationships with students, colleagues, and suppliers are vital.
You will also manage catering bookings and ensure services meet high standards, from enquiry to delivery. Compliance with food hygiene, health and safety, and equipment maintenance is essential. Issues must be reported promptly, maintain a safe environment, and ensure all staff follow uniform and cleaning protocols.
The list above is not exhaustive. We recommend you to read through the Job Pack to understand the scope of what the role entails.
Application Process
To apply, please download and complete an application form and an equal opportunities monitoring form below and email your completed application directly to our email address.
Once shortlisting is completed, we will contact you and inform you of the progress of your application.
Please download application form here
Please download EOM Form here
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days holiday entitlement & bank holidays & discretionary closure days per annum
- Discounts on KCLSU venues
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date
- Not be a trustee of King’s College London Students’ Union
- Have a National Insurance number, or be in the process of applying for one
Thank you for applying with us. We look forward to bringing your talent onboard and working with you!
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Criminal Justice Team Leader Salary: £30,350 - £43,675 per annum Full Time, Permanent Located: Claverings Centre N9 0AH (On-site, with no option for hybrid working) Working Pattern: Monday to Friday 9am until 5pm Waythrough is a vibrant and growing charity with over 30 years' experience working with individuals, families and communities affected by health and social inequalities across the country with a focus on improving people’s wellbeing. Waythrough is one of England’s most successful home-grown charities. We have over 1,100 staff and around 100 volunteers providing services for over 20,000 people. Our specialist services include substance use, clinical, employment training and education, housing services, housing support and health, young people, and families’ services. As a Criminal Justice Team Leader you will lead and develop a team of criminal justice recovery workers, fostering a positive working environment and ensuring the delivery of a high-quality service. In this role, you will play a crucial part in the management of the day-to-day functioning and performance of the Criminal Justice Team, ensuring a positive working environment and the delivery of quality service. You will also support the Criminal Justice Manager in developing, delivering, monitoring, and improving processes, control systems, and work environments to meet quality requirements and contractual needs, including key performance indicators (KPIs). Furthermore, you will have the opportunity to line-manage a small team and provide support for their development. About you We are looking for the following.
**Please note we reserve the right to close this vacancy early if we receive excess applications for the position** The salary demonstrated shows the potential salary earnings within the role What can Waythrough offer you?
To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. Waythrough is an equal-opportunity employer. If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. |
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.
Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.
The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.
Salary: £46,000-£51,000 per annum depending on experience.
How to apply
Download the application pack from our website which includes a full job description and person specification.
The deadline for applications is 9am on Wednesday 7 May 2025.
1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices
To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.
Completed application forms should be returned to Create with the job title in the subject field).
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.
No agencies / consultancies.
The client requests no contact from agencies or media sales.
About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.
Job Purpose:
The MEL Coordinator will play a key role in the success of WAGGGS and our ability to deliver value for our Member Organisations in 153 countries. Together our Member Organisations represent over 10 million girls and young women around the world.
Becoming a team member at the Global Programmes Team (GPT) that oversees multiple programmes delivered in partnership with our Member Organisations across several countries, the MEL Coordinator will share the responsibility of ensuring high quality Monitoring, Evaluation, and Learning (MEL) processes are integrated into all programmatic efforts.
About You:
We are seeking a detail-oriented and analytical MEL Coordinator to join our team. This person will be responsible for designing and implementing monitoring and evaluation activities across our programmes, especially those focusing on STEM (Science, Technology, Engineering, and Mathematics), ensuring high quality and timely data collection, analysis, and reporting.
Key Responsibilities:
1. Development- level (GPT wide support)
2. Program Specific MEL
Please refer to the attached Job Description for a detailed information about the role.
Applications are considered preferably from Asia Pacific Region due to the necessity of the project.
We are the largest voluntary movement dedicated to empowering girls and young women in the world.



The client requests no contact from agencies or media sales.
We are seeking an experienced and dynamic Head of Fundraising to develop and implement a comprehensive fundraising strategy that supports our growth and impact. The ideal candidate will be responsible for securing funding from a diverse range of sources, with a focus on trusts and foundations.
This role is crucial in ensuring Well Grounded can continue to provide life-changing opportunities for those we support across the UK. This role will largely focus on fundraising for our regional activity building new fundraising partnerships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is a key part of the Doctors of the World (DOTW) UK Policy and Advocacy team, contributing to the implementation of our three-year strategy and maximising the impact of our policy and advocacy function. The team focuses on influencing UK health and migration policy, improving access to NHS services for minoritised communities and populations and strengthening the right to health in the UK.
The post holder will play a critical role in ensuring DOTW UK’s advocacy and influencing work is informed by our service users’ experiences and seeks to bring about the changes they want to see. To this end, the role will lead work with DOTWs expert by experience group, liaising and coordinating different engagement activities, identifying co-production opportunities and supporting members of the group to meaningfully participate in the organisation’s advocacy work and drive change.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
We are recruiting for this role on a rolling basis; we will review all applications on receipt and invite applicants that meet the minimum requirements to interview.
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
This is an exciting opportunity to play a vital role in shaping the future of one of the UK’s leading touring theatre companies. The Development Director will lead our fundraising strategy, building the relationships and resources that power our bold, nationally-reaching work.
As Development Director, you will work closely with the joint CEOs (Holly and Lisa) to deliver Headlong’s fundraising strategy. You will have the opportunity to develop the role and will be responsible for raising the funds to support Headlong’s mission and vision over the long-term.
You will lead on prospect research, donor cultivation, bid writing and delivering fundraising events. You will set a fundraising culture with the Board and wider staff, advocating for the power of fundraising to push Headlong into its next chapter.
You will be part of the Senior Management Team and will take an active role in the organisation and as an ambassador for Headlong in different contexts.
The client requests no contact from agencies or media sales.
The Philanthropy and Major Giving team is responsible for an annual budget of around £3.5m with an ambition to grow this to £5m by the end of our current strategic period in 2026. In 2021, the team doubled their income after the passing of HRH the late Duke of Edinburgh provided a significant opportunity to raise awareness and the profile of the charity.
The Philanthropy and Major Giving team looks after a variety of relationships with high-net-worth individuals, family trusts and foundations, many of whom are long-term supporters of the charity committed to supporting young people to fulfil their potential. The team is proactive when it comes to new business, seeking opportunities from our current networks and events. We collaborate with multiple internal stakeholders including our CEO and Executive Leadership Team (ELT), Trustees, Strategy & Engagement and Operations teams.
You will be joining a successful and ambitious team at a pivotal moment for the charity as we prepare to celebrate our 70th Anniversary in 2026 and launch a new five-year strategy.
The successful candidate will play an active and integral role in the Philanthropy team, feeding into team plans and working collaboratively to reach new donors and increase income raised.
We are looking for someone who is ambitious with the drive and tenacity to engage new high-level donors, as well as develop existing relationships with our network of generous and long-standing supporters.
- Strong interpersonal skills with demonstrable success in fundraising, networking and relationship building, which has led to significant financial support.
- Can demonstrate a proven experience in generating new business of six figures and above, including multi-year gifts, and managing and growing a diverse portfolio.
We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Sunday 18th May– Midnight
1st interviews will take place on: 2nd Juneheld via Teams
2nd interviews will take place on: 5th & 6th June – in person at the London office.
We kindly ask that previous unsuccessful applicants do not submit another application.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.
As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.
To apply for the role, please click the button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
£34,300 - £37,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re an ambitious charity with a bold mission and a fantastic culture. Our high-profile fundraising products - including the Big Golf Race, Prostate United, and The Month Series - are making waves and driving significant impact. As we embark on an exciting 3-year fundraising strategy, we’re looking for a passionate and skilled Senior Virtual Fundraising Executive to take the reins and help us achieve even greater results.
As the Senior Virtual Products Executive, you’ll be responsible for leading the development and delivery of mass fundraising products. Working collaboratively across teams, you’ll drive ambitious targets, co-create and implement robust marketing and recruitment plans, and introduce innovative ideas to enhance participant engagement.
You’ll take ownership of product performance and budgets, ensuring we hit our KPIs and maximise fundraising income. By partnering with external agencies and internal stakeholders, you’ll deliver first-class supporter journeys and use data and insights to continuously optimise product performance.
What we want from you
We’re looking for someone with proven experience in fundraising, marketing, or product management, with a track record of delivering successful projects. Strong leadership, project management skills, and the ability to build relationships and collaborate across teams are essential. A data-driven mindset and the ability to translate insights into actionable strategies will set you apart.
If you’re passionate about our cause and ready to make a tangible difference, we want to hear from you. Join us in driving positive change. Together, we’ll make a lasting impact.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 11th May 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 19th May 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
This role plays a key part in the team responsible for managing and delivering the repair and presentation of the Gallery’s building fabric. The role involves the line management of staff, consultants, and term maintenance contractors, and reports directly to the Head of Department.
The successful candidate must be self-motivated and able to work collaboratively within a team, while also communicating effectively with a wide range of departments and colleagues. It is essential that all planned works are carefully coordinated to minimise disruption and remain fully compliant with all regulations.
This post offers the successful candidate to bring innovation and experience together with a systematic approach to problem solving, to achieve the most efficient and cost effective methodology of undertaking work within an historic building, with an emphasis on protecting the nations collection of European art.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.
It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to be partnering with Premier. For nearly 30 years, Premier has been a source of inspiration, encouragement, and spiritual nourishment, helping people live out their Christianh faith in meaningful ways.
From its beginnings in 1995 with uplifting radio and magazine content, Premier has grown and evolved, staying at the forefront of the digital revolution. Today, Premier offers a rich mix of websites, podcasts, videos, live events, and more—bringing worship, teaching, music, prayer, and real-life stories straight into people’s lives.
We’re looking for a passionate Philanthropy Manager to build and nurture meaningful connections with major donor and corporate supporters. This role plays a crucial part in securing substantial financial support, with a focus on achieving an annual six-figures income target. The funds raised will directly contribute to advancing Premier’s mission, enabling the charity to continue inspiring and support more individuals on their faith journey. In this exciting role, you’ll develop and implement creative strategies to engage Major Donors and secure new business, with a focus on corporate partnerships in London.
The successful candidate must be able to demonstrate:
- Experience working in face-to-face donor cultivation.
- Proven success in relationship building and securing five and six figure gifts.
- Excellent at relationship building with a natural ability to adapt appropriately to different audiences.
- Exceptional organisational and administrative skills with the ability to manage multiple tasks concurrently.
If you love building relationships, making a real impact, and have a heart for Christian media, this could be a fantastic opportunity for you. This is a fantastic opportunity to join an inspiring Christian charity dedicated to sharing the good news of the Gospel. You’ll be part of a supportive, encouraging team that uplifts one another, works together with purpose, and prays together.
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement, explaining how you believe you match the requirements of the role, including the genuine occupational requirement to be a practicing Christian.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Location: Home and travel round London
Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full time, 37.5 hours per week
Location:Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool
Contract:Permanent
Do you want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food.
You will manage local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning and delivery, and working with volunteers. You will be experienced in building relationships with a range of stakeholders, and be passionate about food and cooking.
There will be frequent travel to our projects in the North East, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate. Please apply as soon as possible if interested, and no later than 11.59pm on Thursday 8th May.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Position: Head of Data and Business Intelligence
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Head of Data and Business Intelligence is a cross-organisational leadership role responsible for improving our use of data and insight. This role involves overseeing impact measurement, data governance, and the effective use of BI tools to support evidence-based decision-making. By driving data maturity and fostering a culture of data and insight driven decision-making, this role will help ensure that the MS Society maximises organisational impact and operational effectiveness through robust data management and analysis.
Our Head of Data and Business Intelligence is responsible for:
- Provide strategic leadership and implement initiatives to improve data maturity and the overall data and insights culture across the organisation
- Develop and implement a comprehensive and organisational-wide data management and BI framework(s) aligned with the MS Society’s mission and organisational strategy
- Act as MS Society’s Data Protection Officer, overseeing compliance with data protection laws and regulations, and acting as the key point of contact for regulatory bodies and data subjects
- Drive adoption and effective use of data management and BI reporting and analysis tools across the organisation
- Collaborate with senior leadership to identify key data, insights, and reporting needs
- Improve and implement an organisational-wide logical data model and taxonomy
- Develop and manage a high-performance data and BI function and ensure practices continuously improves
- Chair a cross-organisational Data and Information Management Group
For this role we’re looking for:
- Experience in a senior data management and BI role, driving up data maturity across an organisation with a variety of disciplines, teams and processes
- Expert knowledge of business intelligence concepts, data visualisation and analytic methods
- Detailed working knowledge of one or more intelligence platforms e.g. PowerBI, and proficiency in SQL
- Experience of developing and managing a technical team, which provides advice and data related services across an organisation
- Experience in training and mentoring staff in the use of data
- Broad knowledge of information and data architecture
- Experience of managing external stakeholders and 3rd party suppliers
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
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