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Top job
Closing in 7 days
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
Assist in providing a quality service to clients through face to face and digital gateway assessment by supplying accurate guidance
Posted today
Top job
Age UK Camden, London (Hybrid)
£17,442 - £18,403 per year
Age UK Camden is recruiting an Administration Officer to join the Counselling Team.
Posted 2 days ago
Top job
Chefs in Schools, London (Hybrid)
£57,500 per year
Exciting chance for a finance professional with passion for systems to join our charity, transforming kids’ health through food in schools
Posted 1 day ago
Closing in 7 days
Depaul UK, London (Hybrid)
£80,000 per year
Posted 2 weeks ago
Closing in 4 days
Prostate Cancer UK, Central London (Hybrid)
£40,500 - £44,100 per year
This is a unique chance to play a pivotal role in driving impactful external communication strategies that support High Value teams.
Posted 4 days ago
Raven Housing Trust, Redhill (Hybrid)
£75k - 79k per year
Posted today Apply Now
Closing in 7 days
Cardinal Hume Centre, London (Hybrid)
£16k to £20k pro-rata (£40k fte)
Posted 1 week ago
Closing tomorrow
MS Society UK, N4, London (Hybrid)
Starting from £26,384 per annum plus excellent benefits
Posted 2 weeks ago
Closing in 4 days
Stepping Stones Learning, London (On-site)
£25 per hour (teaching time), £15 per hour (preparation time)
Posted 3 weeks ago Apply Now
Closing today at 23:30
Prostate Cancer Research, Holborn (Hybrid)
£42,188 - £46,994 per year
Posted 3 weeks ago Apply Now
Samaritan's Purse International, Remote
£33,000 - £35,000 per year
Seeking an enthusiastic individual to join the Operation Christmas Child Ministry of Samaritan's Purse
Posted 5 days ago Apply Now
Page 26 of 70
Southwark, Greater London (On-site) 9.67 miles
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Wednesday Monday 16 July 2025

Interviews: Friday 18 July 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Refreshed on: Wednesday, 9 July 2025
Closing date: 16 July 2025 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work