Support jobs in brentford, greater london

Salary: Grade 4 - £34,085 per annum

Full time: 37.5 hours per week

Location: Flexible with travel as required to deliver training – frequency will vary

Contract: Permanent

Closing date:  Sunday 18th May 2025 at 11.30pm

Do you have a good understanding of housing law and proven experience of preparing, planning and delivering training courses to individuals and groups, online and face to face? We are looking for a Trainer and you could soon be helping us to help better support professionals and their clients with housing problems.

About the Role

You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.

About you

To succeed, you will need experience of delivering and developing training courses which are engaging and interactive, along with a strong understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications.  The role will involve travel to deliver training as needed.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

You will be joining a multi-disciplinary team that delivers a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Main Roles

• To provide advice and casework at OISC/ IAA Level 2 on immigration, nationality and asylum law.
• To provide supervision to Immigration Volunteers

Specific Duties

• Manage a complex caseload across the field of immigration, nationality and asylum law.
• Adhere to casework procedures as outlined in LRMN’s policies, the IAA standards and the Advice Quality Standards (AQS).
• Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
• Maintain Continuing Professional Development (CPD) in line with IAA registration or similar professional body, e.g SRA.
• Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
• To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
• Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
• Produce reports to meet funder’s and LRMN requirements.
• Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
• To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
• Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.

• Provide regular supervision to Immigration volunteers.
• Allocate immigration tasks appropriate volunteers’ knowledge and skills.
• Keep records of supervision meetings with immigration volunteers.

Other Duties

• To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
• To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
• To attend supervision and appraisal meetings and other relevant activities.
• To be administratively self-servicing.
• To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
• Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
• Maintain confidentiality in all matters relating to the work of the organisation.
• Comply with LRMN’s policies and procedures.
• Positively promote LRMN and its work
• Undertake any other work as may be reasonably requested.

Hospital Liaison Team Leader

Location: London, N15 6HR (You will be required to travel between locations, North Middlesex University Hospital and Whittington)

Salary: £30,350 to £43,675 per annum  

Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role

HAGA is seeking a compassionate and motivated Hospital Liaison Team Leader to join their dedicated team. This is a non-clinical role that plays a vital part in bridging the gap between clients accessing their alcohol services and those receiving hospital care—whether through emergency admission at A&E or ongoing treatment for other health conditions.

Primarily based at North Middlesex University Hospital, the role will also involve occasional travel to other hospitals within their localities to ensure consistent support for clients wherever they may present. The position is co-located between hospital settings and their Seven Sisters Road office, promoting strong integration and continuity of care.

You’ll manage a small, committed team and take responsibility for maintaining effective communication pathways between hospital staff and the service. Often, you’ll be the first point of contact for clients in clinical environments—offering reassurance, understanding, and practical support when they are feeling vulnerable and uncertain.

You will assess appropriate referral pathways, both within HAGA and with external services, while maintaining regular communication with both hospital teams and staff at the main office. You’ll oversee and coordinate this essential pathway to ensure seamless, person-centred care.

Skills and Qualifications

While team leader experience is desired, it is not essential. They welcome applicants with experience in the Substance Use field and/or hospital settings, as well as those with transferable skills suited to this role.

The successful candidate should also be open to working occasional evening hours if service demand indicates a future need for increased flexibility.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Role Title: Head of Trusts and Global Markets

Salary: £55,194.00 -Band E

Location: London, we offer hybrid working; however, the successful applicant will be required to work from our London office on a regular basis and be available for in-person meetings as needed.

Tenure: Permanent, full-time 

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.  As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.

Are you a keen advocate of women and girls’ rights in emergencies?

Are you a skilled and experienced professional in the field of trusts and global markets? 

Could you lead the strategic development of the trusts and global markets programme, ensuring full consideration of audiences (internal and external) and propositions to create an engaging strategic plan aligned to the organisational strategy ?

Do you have the skills and experience to provide leadership to the Trusts and Global Markets team ensuring they are fully equipped, enabled and supported to develop exceptional partnerships and deliver against targets and organisational priorities?

Then we'd love to hear from you!

ActionAid is looking for an experienced high value relationship expert to join the Trusts and Global Markets team as Head of Trusts and Global Markets. The role is crucial to the strategic direction of this area, part of the high value philanthropy and partnerships team at ActionAid UK. We’re looking for someone with strong experience of developing and running a high-end Trusts partnerships programme, with proven experience of building and maintaining relationships with Trusts or other major sources of income such as HNWI/corporates that has resulted in significant gifts and a proven ability to hit financial targets. 

The successful candidate will have a proven track record of leading, inspiring and developing teams, through periods of organisational change and uncertainty. The post holder will need to be an excellent networker, innovative, creative and be confident in influencing for results. You will be empowered to represent ActionAid and to take decisions quickly. You’ll be joining a high performing collaborative team, at a really exciting time for the organisation.

Key responsibilities include:

Building and maintaining relationships with key trust and foundation donors
Developing fundraising strategies to secure funding for our programs and projects
Managing our diverse global investment portfolio to achieve financial growth and stability
Monitoring and evaluating the performance of our investments and adjusting strategies as needed
Collaborating with stakeholders to ensure alignment with organisational goals and objectives

To be successful in this role, you should have a strong background in finance, fundraising, or investment management, as well as excellent communication and relationship-building skills. A solid understanding of trusts, foundations, and global markets is also essential.

If you are looking for an impactful, challenging and rewarding opportunity to make a positive impact on the world, we encourage you to apply for this position. 

Further details available within the JD

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.  

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.

If we receive a very high response, we may close the vacancy early and will not accept further submissions. 

Job Title: Communications Officer

Location: Hybrid (two days per week in our Camden office)

Salary: £31,219 – £33,384

Hours: 30 (can be worked over 4 or 5 days per week)

Contract: permanent

Closing Date: 14 May 2025

Virtual Interview Date: 22 and 23 May 2025

Are you looking for a rewarding communications role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Communications Officer at Solace Women's Aid.

A London charity, we exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with survivors and staff. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

This role sits within Solace’s Business Development directorate, which includes Partnerships and Public Affairs and Fundraising, as well as Communications.

About the Role

We are recruiting a Communications Officer to play a pivotal role in promoting Solace’s services and campaigning work to external audiences via social media and our website, and supporting Solace staff via internal communications. This role has a focus on social media, however skills and experience in copywriting and website maintenance are also essential.

This role will ensure domestic abuse survivors, decision makers, supporters and future supporters understand the life-saving services we offer, our hard-hitting campaigns, Solace’s impact on women’s lives and our contribution to bringing about lasting change. It will strongly support our fundraising team to raise vital funds to support survivors, and our public affairs team to ensure Solace maintains its status within the charity, women’s and government sectors.

In the year of our 50th anniversary, we are celebrating how much we’ve achieved, but also reflecting on the fact that there is so much more to be done. Join our passionate, committed team of women helping to bring about the day when everyone is able to live safe and independent lives which are free from gender-based violence, abuse and exploitation.

About You

We are seeking a hard-working individual with experience working in communications offices, across social media and websites. You will be creative while maintaining Solace style and tone, and able to work across a number of priorities at the same time. A team player, you will be able to evidence your impact on social media engagement and website unique users. You will be an adept copywriter, able to produce content to tight deadlines.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

Flexible working based on core hours of 10am-4pm

Focus on learning and development (internal career progression and training)

Generous holiday entitlement

Employer pension contribution

Family-friendly leave and enhanced maternity pay

Access to Inclusion Networks

Daily clinical debriefing

Employee Assistance Programme providing free 24/7 support and advice

Employee Benefits Platform offering staff discounts, benefits and savings

Flow & Restore yoga classes

Meditation sessions

Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, skills, and experience align with each point within the following sections of the Job Profile Document:

Values, Behaviours & Competencies

Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Title: Customer Service Advisor (Income)
Hours: 35 hours (Full Time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,425 Per Annum, or if you are CIH qualified Salary: £31,175 Per Annum
Contract: Permanent

Are you ready to grow your career in a dynamic, fast-paced environment? At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor in the Income Team. This is an exciting opportunity to be part of a thriving organisation, where you will be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Ideally you may have a background in income, understanding the importance of supporting our resident so sustain their tenancy.

We are looking for someone who has a passion for delivering excellent customer service, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

About You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders, and staff. You will act as the first point of contact for our customers, providing exceptional support and guidance, manage queries and requests efficiently, ensuring all issues are resolved with professionalism and care. You will work closely with our housing teams to ensure our services are delivered to the highest standards.

This role will play a key role in enhancing our customer journey, offering creative solutions, and driving continuous improvement.

If you are a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00am on Tuesday 13 May 2025 
Interview: To be confirmed 
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please

We are looking for a Legacy Marketing and In Memory Manager to be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters.

This is a London hybrid role with ideally 2 days a week in the office, there could be flexibility with this

The Charity
A well respected health charity dedicated to supporting high-quality research and investment in developing effective treatments, while also championing equality, diversity and inclusion. You would be joining a welcoming team with a collaborative work culture while also being eligible for the employee benefits, which include
- A generous annual leave starting at 25 days per annum increasing one day each year after five years up to a maximum of 30 days
- Time off in lieu for out-of-hours work
- A pension contribution of 5% of your basic salary into a group personal pension plan with a minimum personal contribution of 3%
- Life insurance through death-in-service benefits from the first day of employment..... as well as much more.

The Role
Work with the Head of Individual Giving and Legacies to develop the Legacy marketing and In Memory strategies and devise and implement meaningful supporter journeys.

Deliver programmes across direct, digital, video and internal channels to increase future income from Gifts in Wills and In Memory fundraising.

Plan legacy events including identifying potential audiences/invitees, sourcing venues, arranging engaging speakers, and presenting content.

The Candidate
Demonstrable experience in creating and managing Legacy and/or In Memoriam Marketing campaigns for a charity.

Experience of managing full mix marketing including direct mail, telemarketing, email and online campaigns.

Experience of managing a campaign budget.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for a Head of Fundraising for Age UK (West London Branch), to be the sole dedicated income generation specialist and take a hands-on approach to all aspects of fundraising and maximising income from a diverse range of sources to support this charities vital work.

This is London hybrid role, with 1-2 days a week in the office with the option of condensed hours and or job share options.

The Charity
You would be joining a vibrant, independent local charity providing a range of high-quality services and activities that promote wellbeing, combat loneliness, and empower older people to remain independent and engaged in their community. Growing and diversifying fundraising is a strategic priority for them, with high-level Board support via their expert, invested Fundraising Working Group. They offer a range of great benefits including: 4% Employer Pension, up to 6% Employee contribution, cycle-to-Work Scheme, Season Ticket Loan, Employee Assisted Project including: up to 6 Counselling Sessions, Staff Wellbeing Events, annual Leave Purchase Scheme and Length of Service Recognition

The Role
The Head of Fundraising is a pivotal leadership role, reporting to the CEO and joining the SMT.

You would be responsible for developing, implementing and delivering income generation strategy.

As the sole dedicated income generation specialist, you will take a hands-on approach to all aspects of fundraising and business development, identifying opportunities, building partnerships, securing funding, and maximising income from a diverse range of sources.

The fundraising income is currently c£300,000 per year and they have ambition to grow this to £500,000 over the next three years to ensure that they can continue to be there for older people when they are in need.

You would lead and manage the acquisition of potential donors, cultivate relationships, solicit donations, and engage in ongoing stewardship activities to retain and grow support.

The Candidate
We are looking for a proactive and hands on fundraiser, happy to be a sole fundraiser within a wider supportive team.

Someone with a proven track record of securing significant income from at least three of the following individual giving (including High Net Worth and regular giving), trusts/foundations, corporates, community, and/or legacy support.

We would like you to have experience of developing and implementing successful fundraising strategies and plans.

IMPORTANT NOTE
Please note the team are reviewing applications on a rolling basis, so do get in touch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Interim Chief Executive
12-month fixed-term contract
c£90,000 per annum
London (Islington)
Hybrid – minimum one day per week in the office

An established, London-based charity with over 25 years’ experience supporting children who have experienced trauma is seeking an inspirational Interim Chief Executive to lead the organisation through a pivotal 12-month period.

The charity delivers services across the UK using evidence-based interventions tailored to the individual needs of each child. Through one-to-one mentoring, group sessions and school workshops, the organisation empowers children to build a brighter future. Families are also supported with specialist guidance to strengthen resilience and skills, while schools and other agencies are engaged to provide holistic and coordinated support.

With a newly launched strategy and ambitious goals ahead, the Board is seeking an experienced leader to steer the organisation and its dedicated team during this exciting phase of growth and transition.

Key responsibilities will include:

• Providing inclusive and motivational leadership to ensure continued delivery of high-quality services and effective organisational management.

• Acting as a compelling ambassador for the charity’s work and championing the value of early intervention.

• Driving growth and development of the organisation, strengthening its evidence base, and ensuring long-term sustainability.

• Leading and nurturing a passionate team of staff and volunteers, building on a strong existing foundation.

The ideal candidate will be a well-rounded and experienced senior leader with a proven track record in service delivery and an understanding of community-led approaches. They will bring warmth, integrity, and the ability to support and guide a skilled, committed team. Strong communication and ambassadorial skills will be essential for managing key funder and stakeholder relationships.

Alignment with the charity’s values and mission is vital. Candidates will demonstrate a deep commitment to equity, diversity and inclusion and a willingness to ensure the voices of the communities served are meaningfully represented. Lived experience or a personal understanding of these communities will be particularly welcomed.

To find out more and apply, please refer to the attached job description and follow the instructions provided.

Closing date: 11th May (midnight)
Panel interviews: Friday 16th May and w/c 21st May

About The Role

We’re looking for an Events Partnership Manager to join our Fundraising Events team. This is a key role focused on building and managing relationships with organisations, community groups, clubs and corporate partners to recruit teams of participants for our fundraising events. You’ll lead on developing and delivering partnership strategies that drive sign-ups and support the growth of our events portfolio across the UK.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working closely with colleagues across Fundraising, Supporter Acquisition, Marketing and the Poppy Appeal, you’ll help shape creative campaigns, identify target audiences and ensure our recruitment activity is both impactful and on-brand. You’ll also oversee the work of our Event Partnership Coordinator, providing guidance and support to help deliver on targets and develop new opportunities for engagement.

This is a great opportunity for someone with a background in events or fundraising and a passion for building strong, long-lasting relationships. You’ll be confident working across multiple projects, bringing a strategic mindset and an eye for detail. If you thrive in a collaborative environment and want to play a vital part in supporting our Armed Forces community, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are delighted to be working with Shaftesbury, the disability charity that enables each child, young person and adult to live a life that adds up for them, and who seek an experienced Individual Giving Manager (Retention) to join their team.

Building on a 180 year track record they work to improve the quality of life for people with disabilities through their wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland.

With exceptional people skills, the successful Individual Giving Manager (Retention) will be responsible for developing and delivering strategies that strengthen relationships with existing cash supporters, regular givers and gaming (lottery) supporters to ensure they feel valued, engaged, and connected to Shaftesbury’s mission. This role focuses on enhancing supporter loyalty and lifetime value through personalised, insight-led communications and stewardship initiatives.

Working across a range of channels—including direct mail, telemarketing, gaming, and digital—you will drive income growth by deepening engagement and identifying opportunities to increase income from existing supporters.

You will demonstrate:

• Proven experience in donor retention, direct marketing, or individual giving within the charity sector, with a strong understanding of audience segmentation and donor journeys.
• Outstanding communication skills (verbal and written) and the ability to tailor compelling and persuasive fundraising appeals for a range of audiences.
• Experience of setting, working to, and meeting, fundraising targets, with an innovative approach to developing new fundraising products.
• Excellent organisational skills including experience of planning and managing multiple projects simultaneously.
• Commitment to Shaftesbury’s Mission, Values and Christian ethos

You will be a collaborative, team player with the ability to work under pressure and deliver outcomes to tight deadlines with exceptional project management skills.  Experience of working with telemarketing or similar agencies to drive revenue is desirable, but not essential, as is experience with legacy marketing and gaming products and a familiarity with digital marketing / fundraising, and email automation tools. Knowledge of care sector fundraising, local authority funding and HMRC Gift aid processes would also be an advantage.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 30 May 2025

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Community Link Worker

Location: Ealing

Salary: £26,560 inclusive per annum

West London Crisis Recovery House is Registered Care Home, working in a recovery model. The services are staffed 24/7 and offer support to the residents aged 18 and upwards.

The Role

• To promote independence by supporting service users to move on positively.
• Develop networks across West London to build strong move-on pathways from the WLCH.
• Ensure discharge KPI timescales are adhered to within the WLCH.

Key Accountabilities:

• Collaborate with Team Managers to develop strong community links, ensuring effective housing support for all residents.
• Directly run, manage or supervise groups or activities as appropriate.
• Effectively manage a service user caseload by prioritising workload.
• Organise and provide purposeful one to one service user action planning sessions and reviews.
• Directly run, manage, or supervise activities and groups designed to support residents in the discharge process and their integration into previous or new living arrangements.
• Adhere to the Community service referral procedure.
• Using their processes, provide a needs assessment, risk assessment and risk management plan for each individual service user.
• Where appropriate refer service users to other support services e.g. housing, counselling, CAB etc. 
• To increase service users’ independence and self-esteem, promote and encourage access to services that develop personal wellbeing, health, and life skills training
• Ensure confidentiality is maintained as detailed in their Confidentiality Policy.
• Participate in key aspects of the Service as requested by the Team Manager.

General Accountabilities

Administration:

• Maintain appropriate paperwork as required by the organisation and by the Commissioners who fund the day services.
• Provide copies of individual support plans and reviews of same to referrers.
• Accurately contribute to service monitoring systems.
• Maintain accurate service user’s records.
• Observe any written policies, procedures and guidelines for good practice issued by the organisation.
• Provide regular reports as required to the Team Leader.
• Ensure the petty cash procedures are used when money is spent locally on groups/ activities and other resources.
• Ensure compliance with Health and Safety legislation and their Health and Safety policies and procedures

Liaison:

• Liaise with appropriate statutory and voluntary agencies and provide information as necessary.
• Build and maintain positive and productive relationships with local community groups, resource providers, and partnership organisations.
• Present the Community Link Worker and the Day Service in a professional and positive way to external organisations.
• Attend local meetings and conferences of relevance to the service.

Supervision and Training:

• Accept regular support and monthly supervision from line management.
• Attend training courses and events as required.
• Attend and contribute to staff team meetings.
• Assist as requested in the selection of volunteers.
• Provide personal supervision to volunteers/ or less experienced workers as assigned.
• Assist as requested in the induction of new staff according to their Induction Policy

Equal Opportunities:

• Comply with and implement the organisations Equal Opportunity Policy at all times.
• Show a commitment to providing/working with diversity in the service

Health and Safety:

• Comply with their Health & Safety policies and procedures.
• Take personal responsibility for own health and safety and report incidents and potential hazards as necessary.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the South East and London region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  London and the South East region. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the South East and London region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the South East and London Region of England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across London and South East England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Join the leading national charity dedicated to supporting babies, families and neonatal healthcare professionals. This is an excellent opportunity for a creative and proactive programme officer to make a real difference to the lives of babies in neonatal care.

Role Summary 

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby.

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Baby Charter Officer to join our enthusiastic and passionate team.
 

• Location: South West England or East Midlands
• Salary: £25,000 FTE (£15,000 - £17143 pa actual salary)
• Terms:    21-24 hours per week, 12 month fixed term
   

Role Details

We are looking for someone with a passion to improve healthcare for babies born premature or sick, through supporting neonatal units to improve practice with the Bliss Baby Charter.

The Baby Charter is a national accreditation programme being undertaken by most neonatal units in the UK. It aims to improve outcomes for babies born premature or sick by encouraging neonatal healthcare professionals to involve parents in the care of their baby. This is known as Family Integrated Care, or FICare.

The ideal candidate will be able to demonstrate the following skills and experience:

•Excellent interpersonal skills, with experience of communicating with a range stakeholders 
•Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
•A flexible, positive and solution-oriented approach to work
•A strong understanding of equity, diversity and inclusion, and the ability to work with and support people from diverse backgrounds
•Ability to use service-user feedback to continuously improve services and innovate
•Attention to detail, and experience of capturing and reporting on progress
•Experience of working with healthcare professionals.
 

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview. Please note this role has been re-posted, previous applicants need not apply.

Don’t meet every single requirement? 
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

• The deadline for applications is 9am Wednesday 14 May 2025.
• First round interviews will be held virtually on w/c 19 May

• Second round interviews will be in person at our London Bridge offices on w/c 26 May