Support jobs in hackney, greater london

Salary: £32,682
Contract: FT/Permanent 
Location: London office – 2 days pw
Closing date: ASAP
Benefits: 6% pension, cycle to work scheme, training and development support

We have a great opportunity for an Account Executive (New Business) role working for the brilliant Carers UK. This role sits within Income Generation and Communications, focusing on the promotion and sales of the ‘Employers for Carers’ product into businesses and organisations.

This is an exciting opportunity to build new business connections and manage current business supporters who looking to make improvements to workplace practices and engagement.

This role will require someone who is experienced in engaging with prospective clients and able to support the development of strategy and outreach to new organisations and stakeholders.

As part of this exciting role, you will work with clients to maximise the uptake of the carers product through various platforms, including digital resources and be confident in tracking and managing renewal information through the charity's database.

To be successful as the Account Executive (New Business), you will need:

• To demonstrate new business sales experience, be able to upsell, and cross-sell with the ability to prove consistent delivery against targets.
• A good understanding of building business-to-business relationships.
• Knowledge of general marketing principles, including the use of social media platforms to generate interest and new business.

If you would like to have an informal discussion, please call Harry.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2606HW
 

1. Introduction

The Partnership Brokers Association’s (PBA) vision is of a world where humanity flourishes in fair societies and vibrant ecosystems because people collaborate bravely across boundaries in the spirit of partnerships - Transforming the Field of Partnering Practice.

We are an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.

The Partnership Builders Community (PB Community) App is designed to connect, support, and engage members of the Global Network hosted by PBA and beyond. As a key tool for knowledge-sharing, collaboration, and community-building, the App enables users to access resources, contribute insights, and participate in ongoing conversations. Ensuring its functionality, relevance, and user engagement is critical to the success of PBA’s broader strategic goals.

2. Purpose of the Role

We seek a tech-savvy, socially engaged individual with a strong grasp of digital trends to support and manage the PB Community App and its users. This role is essential in ensuring the App functions as a dynamic, user-friendly, and strategic tool for PBA and the Global Network it hosts.

The App Manager will cultivate an engaged online community, facilitate meaningful interactions among users, and ensure the App remains a valuable resource aligned with PBA's mission of promoting professional partnership brokering practices.

Success in this role will be measured by increased user adoption and retention, evidenced through regular logins, active engagement, and meaningful user interactions.

3. Key Responsibilities

As a member of the PBA core team, the App Manager plays a vital role in ensuring the smooth operation and ongoing relevance of the PB Community App. Responsibilities are organised into five key functional areas:

i. App management & content moderation (25%)

● Perform back-end configurations to ensure continuous functionality and user accessibility.

● Monitor flagged posts to ensure alignment with PBA’s content standards and values.

● Manage user reports about content or other users, taking appropriate action in line with community guidelines.

● Manage groups within the App to ensure appropriate and relevant content is shared.

● Track and analyse hashtag usage to identify emerging themes and insights for community learning.

● Working closely with PBA’s Operations Lead, edit and update key documents within the App (e.g. the Pocketbook), ensuring content remains current and accessible.

● Create and schedule regular posts to foster engagement and stimulate conversations.

ii. User engagement & support (30%)

● Drive engagement with members of the broader Global Network, including collaboration with hubs.

● Proactively re-engage inactive users to boost participation.

● Provide user support, addressing challenges with App settings; escalate and liaise with Builder AI[1] where needed.

● Manage the onboarding of new users, including introductions and tailored engagement suggestions based on interests.

● Implement strategies from the Global Network, from hubs or others to increase user retention and participation.

iii. Community building (Global Network) (30%)

● Serve as the first point of contact for hub-related communications via the App.

● Develop communication templates and resources to support community activity and learning.

● Engage in proactive outreach aligned with the Global Network’s strategy and relevant events.

● Create opportunities for knowledge sharing and collaboration among network members.

iv. Develop & maintain a user feedback mechanism (10%)

● Create a simple, accessible feedback form that allows users to report glitches, suggest improvements, and share usability concerns (to be created in collaboration with PBA colleagues).

● The form should be designed for both technical troubleshooting and improving user experience, ensuring that feedback can be easily tracked and responded to.

● Monitor submissions regularly and categorise issues by priority.

● Respond to user feedback appropriately and escalate recurring or critical issues as needed.

● Use feedback data to inform App improvement recommendations.

v. Contribute to and uphold the App’s Terms of Use (5%)

● With reference to relevant PBA policies, periodically update the App-specific Terms of Use, to reflect users’ needs and best practices. This document should clearly outline acceptable content, user behaviour standards, and moderation processes.

● Ensure Terms of Use are accessible to all users and incorporated into the onboarding process.

● Draft Content Guidelines to accompany the Terms of Use, covering issues of images, language, legal norms etc. Finalise these following inputs from relevant PBA Leads and the Stewardship Team.

● Monitor user activity to ensure compliance with these terms. 

4. Skills & competencies

Essential

● Experience managing App administration panels and backend configuration.

● Proficiency in WordPress and content management systems

● Familiarity with system administration and user support processes.

● Strong content creation and management skills.

● Strong communication skills, responsive to user needs.

● Experience in driving online engagement and in facilitating users, (including asynchronously).

● Strong collaboration and networking skills– a "network weaver".

● Ability to interpret analytics (e.g. Google Analytics) and respond with informed actions.

● Competency in design tools, preferably CANVA.

● Fluency in English.

● Commitment to maintaining a safe, inclusive, and legally compliant digital environment for the PB Community App.

Desirable

● Experience as an App Owner or tester, particularly for feature development.

● Fluency in additional languages beyond English.

5. Performance Indicators

Success in this role will be evaluated using the following key performance indicators:

● Growth in active users (measured monthly).

● User retention rates (percentage of users who remain active after 30, 60, and 90 days).

● Community engagement metrics (number of posts, comments, and interactions).

● Response time to user inquiries and technical issues.

● User satisfaction as reported through feedback form.

● Implementation of technical improvements, including by Builder AI, based on user feedback.

● Compliance with established Terms of Use (Appendix A).

6. Terms and Conditions

The App Manager reports to the Operations Lead and works in close coordination with the PBA Coordinator & Operations Manager, Accreditation Manager, Training Portfolio Coordinator, and the convenor/facilitator of the Global Network to ensure alignment across key areas of the organisation’s workstreams.

The App Manager will be contracted for a period of six months, with the possibility of extension based on performance and needs. The App Manager is expected to work one day per month, at a rate of £230 per day, with invoices to be submitted on a quarterly basis. This is a home-based position; however, a degree of flexibility in availability is required to meet demands.

APPENDIX A:

Terms of use - Partnering Builders Community App

By using this App, I commit to:

Respecting all users, treating them with kindness, and courtesy. I understand that personal attacks, harassment, hate speech, or any form of discrimination are not tolerated.

Contributing actively and constructively to discussions, adding value to the exchanges and learning. I will strive to share relevant information, insights, and perspectives in support of other users’ learning and PB practice.

Protecting the safety and privacy of all users. I will not share personal information without consent and report any suspicious or harmful behavior to the App manager.

Acting with integrity: I understand that spam, misleading information, graphic-content and offensive language are not permitted. I will use language and share content that are conducive to the spirit of collaboration and cross-cultural engagement.

Crediting the work of peers and stating where I have adapted the work of others (in communications within the App as well as externally).

Building my own and others professional profile so that the field itself can get the recognition it deserves.

[1] Builder AI developed the App for PBA, but went into liquidation just before these TOR were launched. PBA is in the process of exploring alternative avenues for technical support.

Job Title: Deputy Service Manager

Location: The Gaia Centre (Lambeth, London)
Salary: £34,703.51 per annum, inclusive of London weighting if applicable
Contract type: Part Time, Fixed Term Contract (12 Months)

Hours: 33.65 hours per week (days to be discussed)

This is an opportunity to join the Gaia Centre as a Deputy Service Manager. 

The Deputy Service Manager will manage a team and carry a very small caseload of complex cases when necessary. The post will work closely with victims and survivors of different strands of strands of Violence Against Women and Girls (VAWG), including domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, female genital mutilation (FGM)​/cutting , forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth at times from the point of crisis. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. Additionally, you will be working with survivors and agencies across Lambeth so will require significant travelling. 

The post holder will empower survivors by providing them with emotional and practical support, thus enabling them to access their rights, make decisions and increase their life options. The post holder will inform survivors of the full range of civil, criminal and practical options that might increase their safety. 

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 June 2025

Interview Date: 1 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.

What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.

Key responsibilities:

• Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
• Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
• Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.

Essential requirements:

• Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG 
• Proficiency in office software, including Word, Excel, PowerPoint
• Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrable commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet agreed objectives 
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively 

We are the UK's only employment charity solely for women with convictions.

We’re led by our vision of a society in which no woman is held back by a conviction, and where she has the support, encouragement and opportunities she needs to reset her life and thrive. 

We work to create better informed and more empathetic attitudes about women with convictions and to raise awareness about the issues that often underlie women’s offending.  In short, we believe no woman should be held back by her past.
 

We’re looking for a new HR Lead to build on our existing policies and processes and take our inclusive and high performing culture to the next stage.  As HR Lead you will be integrated across the organisation, working at both strategic and operational levels to develop our people practices. You will have experience across the HR spectrum but will be especially skilled at coaching managers, undertaking employee relations case work, recruitment, developing organisational culture, and implementing equity, diversity and inclusion within HR practices. Your ability to building trusting relationships with a wide range of people set you apart, as will your passion for the work we do. 

You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary we offer flexibility, generous holiday, time off for your birthday and wellbeing days. 

Flexibility

Our London-based staff operate on a hybrid model, working in our office within London South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays (for full time staff – part-time staff are only required to work one of those days in the office) and at home for the rest of the week. We also have staff outside London who are fully home-based. We would like the HR Lead to work in the London office on either Monday or Tuesday (or both if preferred) but are flexible as to when in the week the remainder of the hours are worked, provided that there is a consistent working pattern each week.   We have specified the number of days for this role as 3-4, meaning a minimum of three and a maximum of four, depending on what the appointed candidate is able to offer on a consistent basis each week. 

Safer Recruitment  

Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of all those who undertake work here is the first step to ensuring that we are fulfilling this commitment. 

All positions at Working Chance are offered subject to the following conditions:

· Receipt of satisfactory references covering the last 3 years of your employment or voluntary work.

· A Basic Disclosure Check.

· Proof of your identity and that you are legally entitled to work in the UK. 

Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here for, so we welcome applicants with lived experience. For more information please take a look at our Recruitment of People with Lived Experience Policy, available on the CharityJob page for this role.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Finance Administration Assistant.

About the role

With an income of over 32 million pounds last year, the work of our Finance Team is vital in supporting the wider organisation and enabling us to put our funds to the best possible use.

The Finance Administration Assistant role will provide vital support to the finance team to ensure transactions are processed in a timely and accurate manner, financial information is reconciled regularly and financial documents are filed effectively. You will receive training and support from your line manager and other team members to make sure you have the knowledge to complete these tasks.

This role is a great opportunity for someone that wants to contribute to a vibrant finance team in an exciting organisation and there are plenty of opportunities to learn about different aspects of the finance function.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled in numeracy and attention to detail.
• You can learn new systems and processes and operate well within a team.
• You collaborate and positively contribute to an inclusive culture.
• You also have a good knowledge of Microsoft Office, particularly Excel and Word.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

Join a dynamic Insight team and help shape its future! The Insight Team at BUCS is fairly new and this role has scope to help identify new opportunities and achieve the team’s ambitions.

The Insight Analyst will work with the Insight Manager to collect, analyse, and present data and insight to BUCS staff, members and other stakeholders. The Insight Analyst will also take the lead on key projects that support the Insight Manager to deliver the overall data and insight strategy.

The ideal candidate will have at least one year of experience working in insight, market research or a similar field. They will be confident with a range of data collection and analysis methods, have experience of deriving high-quality insights from quantitative and qualitative data, and be able to present these insights to non-specialist audiences in a clear, actionable way.

Working at BUCS

BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.

Benefits include:

• Generous Pension Scheme
• Access to paid Health Care Plan once the probationary period has passed. 
• Tax-free - Cycle to work scheme
• Christmas Closure 
• Volunteering Day leave
• Flexible - hybrid working
• Wellbeing and Social activities
• Company-supported Learning and Development opportunities

How to Apply

Please apply via our external recruitment platform Applied (copy and paste the link to your browser).

Should you have any questions about the role, please contact Liz Prinz. You can find further information on the BUCS website on our find a job section. 

Application deadline:Monday 30 June 23.59pm 

Interview Information: If successful candidate will be called to interview on the provisional date of 9 July.

Location: Homebased in the East Region 

Essex · Hertfordshire · Central Bedfordshire · Cambridgeshire · Suffolk · Norfolk

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes the Regional Casework Manager to whom this role reports.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability or mobility. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, email and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

Closing date: Midnight of 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 30 June 2025.

As part of the selection process, you will be required to complete an assessment.

Warm Welcome Partnerships Manager

Location: Fully remote with flexible working arrangements

Salary: £38,584 per year FTE, dependent on experience

Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.

Closing date for applications: Sunday 6th July, 11:59pm

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: w/c 21st July 2025

Start Date: ASAP – this is a new post.

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 5300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.

The Opportunity

This is an exciting opportunity for an ambitious and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at engaging and mobilising a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of partnerships we have and the potential we see, we are looking for a Partnerships Manager to work primarily on building partnerships with Local Authorities and public sector organisations, charities and social enterprises, faith-based and inclusion-focused organisations and other groups who might help us strategically grow and resource the Warm Welcome network across the UK (NB Corporate Partnerships are managed by our newly appointed Fundraising Lead for Corporates). The Partnerships Manager will also help develop our support for Warm Welcome Spaces, including overseeing our Champions Programme which offers more intense support and a Community of Practice to a smaller cohort of local groups. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity and innovation.

Joining during an exciting period of growth, you will be inheriting a hugely diverse and highly engaged coalition of Warm Welcome Partners who have supported the campaign and local Spaces over the last 2 and a half years. At the same time, there remains a huge untapped potential in terms of possible partners and relationships to be developed and you will be working together with the Campaign Director and team to strategically identify and develop these new connections.

At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

Responsibilities

Building Partnerships

● Developing our Partnership Strategy to identify and engage the best potential partners to help us grow the network and reach our ambition of 100% of the population living within a 30-minute walk of a registered Warm Welcome Space. This will involve identifying and engaging partners in geographical ‘cold spots’ for the network (utilising our mapping tool developed with UCL), as well as forming partnerships to unlock new or under-represented types of Warm Welcome Spaces (e.g. Housing Association Community Spaces, cinemas, community spaces created by new housing developments etc).

● Leading the development of our Local Co-ordinators Cluster which brings together Local Authorities and others who are leading place-based networks of community spaces.

● Overseeing and developing the Champions Programme, providing more intensive support and connections to a smaller cohort of Warm Welcome Spaces.

Engagement and Inclusion

● Developing our Inclusion Strategy to identify and engage the best potential partners to diversify our Coalition and support local Spaces to become more accessible and inclusive.

● Working with the team to develop regular engagement activities for Warm Welcome Partners.

● Producing compelling communications (written and verbal) to promote the work of the Warm Welcome Campaign and grow the depth and breadth of partnerships - to include but not limited to partnership proposals, pitches and reports.

Good Practices, Standards and Systems

● Supporting, maintaining and developing existing partnerships and manage the systems (including CRM use) needed for excellent partnerships delivery, stewardship and development.

● Leading Warm Welcome Space good practice and driving up quality standards across the network, including through developing a Warm Welcome Awards programme.

● Promoting good practice in volunteering and supporting Spaces to maximise and grow volunteering opportunities.

● Working with the team and, using our new CRM, track, measure and analyse our partnerships delivery.

● Supporting the delivery of other Warm Welcome efforts, as appropriate

Reporting to the Campaign Operations Director, you will work closely with them and other Senior Directors to grow the range and impact of Warm Welcome partnerships. The role will also work closely with the Communications team and with our two Warm Welcome Co-ordinators who deliver our Champions programme and provide a direct link between the campaign and Warm Welcome Spaces.

Person specification

Building Partnerships

● Successful experience of securing, maintaining and developing highly impactful partnerships for charitable benefit with a wide range of different types of organisations.  

● Experience of writing, creating inspiring and successful pitches, proposals and assets and verbal presentations.

● Experience of developing and delivering partnership-related strategies.

● Clear understanding of organisational motivations and dynamics related to partnerships and collaboration.

● Ability to network, finding and grabbing opportunities to make new connections and deepen existing ones.

Engagement and Inclusion

● Experience of developing impactful partnerships focused on inclusion.

● Ability to communicate across a range of mediums, to a range of audiences.

Good Practices, Standards and Systems

● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working.

● Understanding the value of accurate record keeping and the ability to create high functioning, accessible systems for the whole team’s use.

● Highly organised with ability to prioritise work to ensure deadlines are met and opportunities are maximised.

● Competent with Google Suite and Microsoft Office.

● Able to use a CRM for pipelines, relationship development, reporting and evaluation.

Working Arrangements

● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.

● This role is fully remote, with flexible working arrangements.

● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

● You will need to have the right to work in the UK.

Supporting your Application

● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Partnerships Manager role’ in the email subject line and we’ll get back to you as soon as we can.

● We are happy to discuss and make any reasonable adjustments you might need at any stage of the recruitment process.

● To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these  with ‘Application for Warm Welcome Partnerships Manager role’. Applications must be received by Sunday 6th July, 11:59pm.

● For more information, see our webite or find us on twitter at @goodfaith

The Good Faith Partnership – The Warm Welcome Campaign’s host Organisation

The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.

We are relational, ambitious, curious and solution-focused. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.

Competencies and Behaviours in our Team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.

We are looking for people who are:

●  Exceptional with people and committed to the power of relationships to facilitate social change

●  Collaborative, ambitious and inclusive, aligning with our core values

●  Self-starters with high levels of commitment, energy and motivation to build a vision from scratch

●  Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context

●  Skilled at working in a complex environment with cross cultural, interfaith and political partners

●  Willing to pitch in to help other team members if needed

●  Organised with effective time management skills.

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a PA & Events Assistant to provide comprehensive administrative support to our Senior Leadership Team and help with the planning and execution of internal and external events. Reporting directly to our CEO, you will play a crucial role in upholding and improving our overall operational excellence.

We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development. 

We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As PA & Events Assistant you will:

• Manage diaries and inboxes for Senior Leadership Team (SLT) members, scheduling meetings, appointments, and ensuring timely responses to correspondence.

• Coordinate travel arrangements, prepare meeting agendas, and take minutes as required.

• Oversee general organisational inboxes (e.g., info@), ensuring prompt and appropriate responses or delegations.

• Maintain organised records of communications on our CRM and follow-up actions.

• Manage guest lists for all events, including invitations, RSVPs, and attendee communications.

• Own and update action trackers for key events, ensuring tasks are completed on schedule.

• Liaise with event suppliers and coordinate logistics to ensure successful event delivery.

• Support the maintenance of our volunteer database and for events ensure volunteers are engaged and recognized for their contributions.

• Recruit and coordinate volunteers for events.

• Organise and manage internal social events and initiatives, such as staff socials and the buddy system.

• Support the day-to-day office facilities, including maintenance requests, supplies inventory, and liaising with service providers.

• Assist with financial tasks such as processing invoices and volunteer expense claims. 

• Manage the inventory and fulfillment of merchandise orders, ensuring timely delivery and accurate record-keeping.

• Maintain accurate records of donor interactions and funding outcomes on our CRM.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would have some experience of being a PA and event organisation. 

Key attributes we are looking for include:

• Excellent written and verbal communication skills
• A high level of organisation and attention to detail
• Ability to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence in using digital technology

We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check.

Build on your Charity Career with this Activity based role

This is a part-time role of 3 days per week in a well-established charity based in Twickenham. This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.

Richmond Carers Centre has the mission to help unpaid and family adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As the Adult Carers Activities Coordinator, you will directly deliver our leisure break activity and training programmes. You will plan, deliver, promote and review a programme of activities for adult carers, including outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. The core aim of the activity programme is to provide carers with a much needed break from their caring responsibilities, in a safe and social environment where they can meet other carers and focus on their wellbeing.

You will be someone:

• Who works in a person-centred way.
• Has outstanding organisational skills and plans and budgets well
• Is creative and is an innovative thinker
• Has experience of leading/planning activities across a range of subjects/activities
• Builds relationships both within the team and with external providers
• Communicates well by phone and in person
• Has experience of working with clients who have support needs

Main Duties include:

• To coordinate and deliver an established activities programme for adult carers with the aim to provide them with a break from their caring role and socialise with other carers to help reduce their isolation.
• To coordinate and deliver a training workshop programme to provide carers with information and advice to support them with their caring role and opportunities to learn.
• To work with relevant professionals to deliver a programme of wellbeing activities, including yoga, Pilates and complementary therapies.
• To recruit, train, support and manage volunteers and paid sessional staff to contribute to the delivery of a selection of the activities and workshops.
• To research and continually develop the activities and training programmes to ensure it is responsive to carers needs.
• To create promotional material to promote activities and training opportunities to carers registered with Richmond Carers Centre.
• To work with Adult Carers Support Team Leader to ensure activities are within budget, achieving targets and meeting the requirements of funders.

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in activity planning in the public or private sector
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.

Email application documents to Beth Tingley, Adult Carers Support Team Leader (documents can be downloaded on our website). If you would like to talk more about this vacancy, please call Richmond Carers Centre and ask to speak to Beth.

Closing date: Sunday 29th June 2025

Shortlisting date: w/c 3rd July 2025

Interview dates: w/c 14th July with provisional dates allocated to Monday 14th and Wednesday 16th July and w/c 21st July with provisional date allocated to Tuesday 22nd July

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

About Us

The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.

We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.

ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.

We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.

The Role

We are looking for a motivated and organised Project Manager to lead the AQS Access Pathway Project, funded by City Bridge Foundation. This newly created role will be responsible for redesigning and updating the Advice Quality Standard (AQS) and developing a new progression-based Access Pathway for advice services.

This is a fixed-term role, with funding secured for a minimum of 36 months. You will work closely with our Deputy Director and a wide range of stakeholders to successfully deliver a new version of AQS and its accompanying framework.

Key Responsibilities

• Design, manage, and deliver the AQS Access Pathway Project in collaboration with the ASA Deputy Director.

• Convene and facilitate a Project Advisory Group comprising ASA members and key stakeholders.

• Engage with external stakeholders including auditing and accrediting bodies such as AgeUK, Citizens Advice, Welsh Government, and the Money and Pensions Service.

• Promote and communicate the project to advice services, funders, and wider voluntary sector audiences.

• Oversee project monitoring and evaluation, including data collection and reporting to ASA’s Board and funders.

• Support budget tracking and financial reporting in collaboration with senior leadership.

• Actively recruit new services to engage with AQS and promote interest in quality assurance across the sector.

• Undertake other duties as required to support successful delivery and integration of the project.

What We’re Looking For

Essential:

• Commitment to social justice, human rights, and equitable access to advice services.

• Demonstrable project management experience, from design through to delivery.

• Strong understanding of quality assurance frameworks and their impact on client outcomes.

• Excellent communication and stakeholder engagement skills.

• Ability to manage competing priorities and tight deadlines with accuracy and diplomacy.

• Experience working within complex multi-agency environments.

• Knowledge of the social welfare legal advice sector and challenges faced by frontline organisations.

Desirable:

• Experience managing staff, volunteers, or consultants.

• Comfortable using Microsoft Office 365 and other standard IT tools.

• Data-literate, with ability to use evaluation and performance data to drive outcomes.

• Strong written communication and presentation skills.

• Willingness to undertake training and professional development as needed.

Benefits

• Salary: £36,000 per annum

• Contract: Fixed-term (until at least September 2028), full-time (37 hours per week)

• Annual Leave: 30 days per year plus 8 bank holidays

• Pension Contribution: 6% employer contribution

• Flexible Working: Weekly London office attendance with scope for hybrid working

• Meaningful Work: An opportunity to help shape the future of quality standards across the advice sector

• Collaborative Culture: Work within a small, passionate team and national network

• Salary: £34,650 - £41,500 gross per annum at 1.0 FTE.

• Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: UK Legal Team

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

• Reporting to: Head of UK Legal

• Management responsibility: immigration caseworker and pro bono lawyers

Safe Passage International (SPI) is recruiting Immigration Lawyer and/or Immigration Caseworker Supervisor to join our UK Legal Team. We are looking for enthusiastic, experienced and motivated individuals to join the UK Legal and Arrivals Team in its invaluable and ground-breaking work to ensure that safe routes to sanctuary exist and are accessible for all people seeking asylum.

As an Immigration Lawyer/ Immigration Caseworker Supervisor in the UK Legal Team, you will run a caseload of complex family reunion entry clearance applications and appeals, you will also supervise cases of colleagues and pro bono solicitors and volunteers, if appropriate. You will be supported by colleagues in the UK Legal team and work in close collaboration with colleagues in SPI France and Greece as well as with professionals in relevant external organisations.

You will be determined and committed to delivery high quality legal casework supporting asylum seeking children to reunite with family members in the UK. You will be attentive to detail, flexible, efficient and able to work independently and under supervision as part of a small and dynamic team. You will be eager to contribute to the overall missions and values of Safe Passage International and to work collaboratively with other teams in this international and multi-disciplinary organisation.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

We are looking for good immigration casework experience, as detailed in the Person Specification. Experience in a similar role is welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. This position will have a dedicated training budget and you will be supported to grow and develop within your role.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, please contact SPI Human Resources Team.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below and on our website.

Closing date: Sunday 15th June 2025 at 11.59 pm

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for fighting homelessness and advocating for vulnerable people? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Housing Adviser.

BIAS’s housing advice service supports members of the local Irish community and beyond with a range of complex housing issues, including homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, housing or homelessness to join our friendly advice team. Your role will involve contributing to the day-to-day running of BIAS’s advice service, providing specialist advice on housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.

You will need to have strong people skills and the ability to build good working relationships with colleagues and clients, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met.

If you are interested in working in housing advice but don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a trainee role.

KEY WORK AREAS AND MAIN DUTIES

• Providing appropriate advice, information and practical help to clients, via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
• Ensuring that all casework records are kept up to date and completed clearly and effectively.
• Contributing to monitoring service delivery and recording client outcomes.
• Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
• Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements.  
• Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
• Staying up to date with developments in housing legislation and identifying opportunities to effect positive change to housing policy, together with the Advice Manager.

These are the basic duties required of the Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based primarily in our advice offices in Willesden (Brent), with some outreach work in Haringey borough. There may be some options for flexible working (one day per week)

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in Haringey in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please send a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role.

The deadline for applications is Friday 20th June 2025. We would strongly encourage you to apply as soon as possible, as applications will be assessed on a rolling basis.