Support jobs in islington, greater london

POSITION OVERVIEW

The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.

Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.

Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.

The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.

The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.

You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Quality Assurance and Standards Management

· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.

· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.

· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.

· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.

· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.

· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.

· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Youth Worker Team Management and Development

● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.

● Attend Line Managers training and regular sessions with HR Manager.

● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.

● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.

● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.

● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.

● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.

Programme Operations and Delivery Oversight

● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.

● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.

● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.

● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.

● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.

● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.

Safeguarding and Compliance

● Ensure that full compliance with safeguarding policies and procedures are adhered to.

● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.

● Manage safeguarding incidents and concerns.  In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.

● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.

● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.

Data Management and Reporting

● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.

● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.

● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.

● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.

Partnership and Stakeholder Management

● Develop and maintain relationships with local schools, community organisations, and partner agencies.

● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.

● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.

● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared.  It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change.  Consequently, The Avenues will revise this Job Description as required in consultation with post holders. 

ABOUT YOU 

● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent. 

● Minimum 3 years frontline youth work experience with 8-19 year olds

● Demonstrate significant project management experience. 

● Strong people management skills

● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities. 

● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.

● Experience managing budgets and members expectations.

● Proven track record in creating and building relationships with local partners to enhance a youth programme.

● Understanding and empathy of current issues young people face.

● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding

Personal qualities:

● Passion for youth work and belief in young people's potential

● Creative thinking balanced with evidence-based practice

● Resilience and flexibility in a dynamic environment

● Ability to work collaboratively and thrive as part of a team.

● A proactive approach, self-motivated and enthusiastic with high levels of initiative. 

● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues. 

Equality Impact Assessment Specialist
Reference: AUG20258292
Location: Flexible in UK
Salary: £39,205.00 - £41,856.00 Per Annum
Hours: Part Time, 22.5 hours per week
Contract: Fixed Term for 10 months
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Are you passionate about inclusion and equity?  Do you enjoy developing and driving evidence-based policy and process change through collaboration? 

We know that to tackle the nature and climate emergency we need to enable more, and more diverse people to act for nature. Conservation is one of the least diverse sectors in the UK and we recognise our responsibility in driving forward on Equality, Diversity and Inclusion (EDI) towards a sustainable future for people and nature together.

Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join us as an Equality Impact Assessment Specialist.

Working as part of a programme team, reporting to the Senior Accessibility Specialist you will act as lead on building, piloting and embedding a new Equality Impact Assessment process and upskilling colleagues for use across the organisation.

You will develop close relationships with a wide range of stakeholders, including project managers, portfolio office, transformation teams and the EDI team; working collaboratively to ensure our policies, projects and programmes have an equitable approach from their inception.

You will have experience of successfully developing and supporting others in conducting Equality Impact Assessments or equivalent data analysis to inform evidence-based decision making. Leading and enabling change to improve inclusivity in an organisation, community or movement building setting. You will be an effective influencer with a record of working with others to achieve results.

This is a great opportunity for a passionate and credible advocate of equity, diversity and inclusion, with an understanding of key issues, challenges and the ability to lead on operational change processes.

This role may include line managing volunteers.

Essential skills, knowledge and experience:

• Experience of conducting and supporting Equality Impact Assessments or similar assessments and data analysis that informs policy and procedure
• Strong understanding of intersectionality and generalist EDI knowledge, including the Equality Act 2010, to inform specialist advice and guidance
• Experienced in delivering strategic interventions and influencing positive change at all levels of a large and complex organisation
• Comfortable in proactively challenging internal policy, practices and communications to better include marginalised groups
• Experience of designing and delivering resources and training around EDI in a range of formats to meet the learner where they are in terms of their understanding and needs 
• Strong experience of project management to enable work to be planned and delivered to a high quality, on time and within resource capacity
• Experience in contributing to change management and enabling organisational transition to new processes
• Strong data analysis and interpretation skills
•  

Desirable skills, knowledge and experience:

• Knowledge of Microsoft SharePoint, PowerPoint and project management systems.
• Knowledge of environmental sector and key relating EDI issues and barriers to participation.
• Line management experience.

Closing date: 16:30, Tue, 23rd Sep 2025

We are looking to conduct interviews for this position commencing Thursday, September 18, 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

About the role

This is a unique and exciting opportunity to help deliver SSAFA volunteer support to the serving community.

You will work closely with the Serving Community Manager to develop SSAFA’s support to the serving community through its volunteer delivered Serving Community Teams and the Community Volunteering Service.

Your role will be to ensure a safe and quality service is delivered by volunteers, and support them from the recruitment and induction stage through to becoming a fully trained volunteer.  

You will monitor and review the service, providing feedback on progress and areas of concern as well as statistical data to the Serving Community Manager.

In addition, you will provide support and supervision to Community Volunteers and ensure robust recording and handling of beneficiary data in line with SSAFA’s policies and procedures.

About the team

You will be part of a small innovative team working together to plan and deliver SSAFA’s support to the serving community, rolling out services which will assist volunteers in helping beneficiaries. You will work with all departments across SSAFA and with external stakeholders to raise awareness of the needs and challenges of the serving community and how SSAFA can help.

About you

We are looking for a highly organised individual to deliver volunteering support to the serving community. You will have a good understanding of the unique issues that the serving Armed Forces community may experience, and knowledge and experience of the charitable sector.

You will have experience of managing volunteers, have strong interpersonal skills and the ability to establish working relationships quickly.

As a proactive and motivated individual, you will have good project management skills in order to prioritise your time, and plan and deliver an exciting new services to the serving community.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 31 August 2025.

Interviews: 10 to 12 September 2025.

Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.

The Role

We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave.

The ideal candidate will be confident in collaborating with users at all levels and be committed to quality and continuous improvement. We are looking for a team player who can continue to deliver energy, pace and structure to our IT service offering.

This role is a great opportunity for a high-performing team leader or supervisor who is keen to obtain some service desk management experience.

Criteria

Reporting to the Head of Technology, you’ll be someone with:

• ITIL v4 Foundation, plus demonstrable experience of service management in an ITIL-based service management system
• Strong team management skills
• Strong communication skills, with ability to work with both technical and non-technical teams to embed best-practice
• Broad experience of ITIL-aligned service management platforms
• A strong continuous improvement ethic

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under twenty-five as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

For a full Job Description please see our website via the Apply button.

Closing date: Sunday 7th September 2025 (this role may close early depending on response)

About Bond

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

About the role

£45,565 FT fixed 10 months, with possible extension depending on funding

Main purpose of the job

A fantastic opportunity has emerged to join Bond’s communications team, as its new Media Adviser.

This position will add capacity to Bond’s media function to help build Bond’s media presence, support the delivery of Bond’s strategy and support the sector in championing humanitarian assistance and development that works to help those who need it the most. This post has two main purposes. Firstly, to coordinate and engage with communications and media specialists across the sector to address shared issues and achieve shared objectives together. Secondly, to maximise opportunities to achieve regular media coverage to help deliver Bond’s strategic objectives and services in appropriate sector press, in support of Bond’s strategy, positioning and reputation.

This role will work collaboratively across the organisation and the NGO sector and will help deliver a planned, strategic, consistent, and integrated approach to our media work.

Main responsibilities

Press office (30%)

• Act as prime contact for enquiries from press or other media representatives
• Identify matters on which collective action/comment from Bond and/or the wider sector may or may not be required
• Ensure consistent messaging around Bond’s media work and campaigns or sector initiatives in which Bond is engaged
• Write and sell-in collective letters, statements, opinion pieces, features, and responses to print, online and broadcast media
• Updating Bond’s press lists while developing and maintaining good relationships with key journalists in relevant media
• Record and report media coverage of Bond and parliamentary stakeholders, using Bond’s media monitoring platform to track coverage
• Use Bond’s media monitoring platform to track government announcements and parliamentary stakeholder activity
• Monitor and update the Bond team on relevant news stories and media trends
• Support the organisation of background briefings with journalists, press conferences and oversee media interviews
• Support media briefings to the chief executive and other Bond spokespeople around media interviews
• Develop and implement media, PR and messaging plans for Bond advocacy campaigns, working closely with the media and policy colleagues on messaging and strategic timing of campaigns.
• Listen to Parliamentary committee sessions for newsworthy information that Bond might want to publicly react to, such as the International Development Select Committee, where Ministers and senior civil servants are giving evidence.

Sector media work (30%)

• Represent our work externally with members, actively networking and working with other sector media staff to build and strengthen priority relationships
• Build media group to ensure it is up to date and includes organisations of all sizes and remits and accurately reflects our membership
• Update media group with Bond’s reactive media lines and share information about key government and parliamentary announcements
•  Share media coverage with Bond’s media group and Policy and Lobbying group when relevant.

Leading Bond’s media and PR work (20%)

• Ensure regular coverage of Bond’s work and services in appropriate sector media to support delivery of Bond’s organisational strategy
• Work closely with colleagues across Bond to develop and implement media and PR outputs for Bond products, services and marketing.
• Work closely with the corporate team to implement media and PR outputs for corporate partnerships and events. 
• Working with the Head of Media and Communication to develop Bond’s crisis communications plan to anticipate, prepare for and implement responses to crisis situations, or other situations where there is risk of damage to our brand and reputation.

News gathering and editorial (20%)

• Update the news section of Bond’s website to capture current stories and issue affecting the humanitarian and development sector.
• Source thought leadership blogs for distribution through various Bond channels and external media, including news stories, blogs, features and social media items
• Source opportunities to share Bond’s media coverage via Bond’s different channels including social media and in relevant Bond working groups
• Manage the editorial calendar recording key global dates and events and making the wider team aware of editorial and media opportunities around these dates.
• Provide editorial support to the team as and when necessary, including writing relevant blogs for the sector.

Other:

• To perform such other responsibilities as may be required from time to time in order to achieve the objectives of the Communications and Member Services Team and the organisation as a whole.
• This role will require regular out-of-hours working within Bond HR guidelines and will fill our 24x7 media response function.

Main contacts

Internally to Communications and Member Services Team, and works with the Policy, Advocacy and Research Team, Funding Manager and Safeguarding Manager, Bond’s members, particular media and communications professionals

Person Specification

Essential

•  Substantial experience working with the media, ideally in a media, PR, within an international NGO or as a journalist covering international development issues.
• Proven understanding of the major policy and operational issues currently influencing the work of international NGOs
• Proven network of contacts amongst influential UK print, online, broadcast and trade media.
• Excellent writing skills from press releases to op-eds to case studies and blogs.
• Clearly demonstrated ability to translate complex information into media-worthy content.
• Creativity and ability to persuasively tell and pitch stories.
• Understanding of the needs of online communications and social media.
• Proven experience of working under pressure and to tight deadlines in a busy press office.
• An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support.
• Strong influencing and networking skills with qualities of patience, tact and diplomacy.
• Commitment to equity, diversity, and inclusion

Desirable

• Degree or equivalent experience in journalism or communications, or related areas.
• Experience of working for a membership organisation

Benefits

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

How to Apply

To apply submit your CV and cover letter by midnight on Sunday 14th September 2025.

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Bond and Equal Opportunites

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Privacy Note for Applicant

Our Privacy Notice for applicants can be found on application.

Subject of Employment at Bond

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description

Reporting to the Marketing Manager, the role’s primary focus is maintaining and optimising our WordPress website, ensuring it remains user-friendly, accessible, up to date, and reflective of our brand.
The Digital Marketing Officer will also be responsible for implementing SEO best practices, supporting digital campaigns through the creation of landing pages, and using Google Analytics 4 (GA4) and Google Tag Manager to track and report on performance

Interested? Want to know more about the Charity?​ check out our website

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​Eager to know more about the role?​Have a look at the Job Description attached.

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​What’s in it for you?​Check out our Benefits.

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Have we convinced you to apply?​If so, submit your CV and Covering Letter by ​Monday, 15 September 2025.

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Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Seeking candidates who are passionate about empowering young people and families to achieve their goals to join our team tackling social injustice through mentoring and support.

About Us

At Unfold, we’ve been supporting young people and families for over 35 years through mentoring, peer support, and community groups. In the last five years alone, our income has grown fivefold, our staff team has expanded from 2 to 19, and we’ve supported hundreds of young people and women to overcome barriers and build brighter futures.

About the Role

We’re now looking for a Programme Coordinator to help us deliver our high-quality programmes and build on our progress. You’ll recruit and support volunteer mentors, prepare and match young people to programmes, and act as a key point of contact for referrers and families. You’ll also contribute to outreach, run Youth Support Groups for young asylum seekers, and support our Youth Advisory Council. You’ll be a strong communicator, empathetic and able to connect with young people from diverse backgrounds while understanding the challenges they face. 

Key responsibilities include:

• Recruiting, training, and supporting volunteer mentors.

• Matching young people with mentors and monitoring progress.

• Coordinating Youth Support Groups for young people seeking asylum and refugees.

• Being the first point of contact for young people, families, and referrers.

• Using our CRM to track impact and ensure accurate data.

• Supporting programme evaluation, reporting, and partnership development.

About You: 

• Experience working with young people, particularly those facing barriers.

• A confident communicator with empathy, listening skills, and a people-first approach.

• Strong organisational and data management skills.

• Passion for social justice and improving outcomes for children, young people, and families.

While we welcome applications from everyone, based on the profile of our service users, we are particularly keen to hear from female candidates and those from the global majority. 

Why join us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
• Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role, you may need to work from the office or other London locations on other days.)
• Eco-friendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website. 

Business Administration Officer

Hourly rate: £20.52 per hour

Location: London (hybrid)

Hours: Full-time, 35 hours per week (Monday to Friday)

Start date: 1st September

Are you an experienced administrator with strong organisational skills and a keen eye for detail? We are seeking a Business Administration Officer to provide high-level administrative and secretarial support for a prestigious professional membership organisation in London.

This is a temporary role, and we are looking for someone who can start on 1st September.

About the role:

As a key member of the Corporate Administration team, you will support governance, business processes, and executive administration. This role requires excellent communication skills and the ability to manage multiple priorities efficiently.

Key Responsibilities:

• Provide secretariat support for governance committees, including meeting preparation, minute-taking, and action follow-ups.
• Offer executive administrative support to senior management and trustees.
• Manage internal and external meeting logistics, including catering and scheduling. Maintain central records, policy documentation, and reporting processes.
• Support corporate governance activities such as elections, appointments, and compliance processes.

About You:

• Proven experience in a senior administrative or business support role. Strong minute-taking and governance administration experience.
• Excellent organisational and time management skills.
• Ability to communicate professionally with senior stakeholders. Proficiency in MS Office, Teams, and CRM systems.
• Experience in the NHS, membership bodies, or charities (desirable but not essential).

Why Apply? Opportunity to work in a professional and dynamic environment. Immediate start for a high-impact role. Competitive hourly rate of £20.52 per hour.

If you are available immediately and have the experience required, we would love to hear from you. 

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Doing Good Recruitment is proud to be partnering with the Fundraising Regulator to find a Communications and Engagement Officer on a 12-month fixed term contract (maternity cover).

Ideally starting end of September/ early October, this is a key role within our dynamic Communications and Corporate Services team. 

Role Purpose 

You’ll lead in:

- Planning and delivering innovative campaigns, developing strategic blog content, and leading on corporate publications like the Annual Report. 

- Producing and managing content across web, newsletter, and key campaigns 

- Ensuring accuracy, accessibility, and alignment with brand and editorial guidelines 

- Champion our style standards and support contributors to communicate with clarity and impact.

Who We Are

The Fundraising Regulator is an independent, non-statutory body that regulates fundraising across the charitable sector in England, Wales and Northern Ireland. We set and maintain standards that apply to all fundraising organisations across the UK, to protect the public and support the vital work of fundraisers.

We work in partnership with other regulators and the representative bodies in the charitable and fundraising sectors to build public confidence in fundraising and ensure fundraising best practice. 

We have a staff team of approximately 30 people, including staff based in Wales and Northern Ireland. 

Our Values

The Fundraising Regulator’s workforce is guided by four core values and behaviours: learning, quality, supportive and collaborative. We live these values through all areas of our work to support a positive organisational culture. We expect all applicants to demonstrate a commitment to these values.

Our Commitment to Equity, Diversity and Inclusion

The Fundraising Regulator is committed to diversity, equality and inclusion. We want our workforce to be truly representative of the society we are here to support and protect, so that we’re able to regulate effectively. We also want each employee to feel respected and able to give their best. We do this by operating a fair and inclusive recruitment process, which aims to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment.

We particularly encourage applications from people with Black, Asian and Minority Ethnic backgrounds and people with disabilities as these groups are currently underrepresented at the Fundraising Regulator. 

Person Specification

You’ll have:

- Proven experience delivering communications strategies and campaigns

- Strong copywriting and editing skills, with attention to tone and style

- The ability to develop content aligned with brand and editorial guidelines

- Experience responding to press enquiries or working with PR teams

- A digital-first mindset and multimedia content creation skills

- Confidence working with internal and external stakeholders

- The ability to manage competing priorities with minimal supervision

Benefits

• A flexible working environment
• 27 days’ annual leave, plus three days Christmas closure and bank holidays
• Generous pension contribution from day one
• Enhanced maternity, paternity and sickness pay
• Paid time off for volunteering 
• Eyecare vouchers 
• Bike to work scheme and season ticket loans
• Ongoing training and development
• Employee Assistance Programme

How to apply

We are partnering with Doing Good Recruitment on this appointment. If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible. 

To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment’s application page.

Schedule

Closing – Sunday 7th September 2025

Interviews – Tuesday 16th September 2025

We are delighted to be supporting a UK higher education institution in their search for a temporary Admissions Officer to join their admissions team. This is a full-time role offering an excellent opportunity to contribute to a professional, student-focused service and play a key role in the applicant journey from enquiry to enrolment.

This is a great opportunity for someone with strong administrative skills, excellent attention to detail and a passion for delivering high-quality customer service in a fast-paced environment.

Key Responsibilities for this role include:
• Acting as the first point of contact for prospective students, providing timely advice and guidance.
• Supporting the processing of applications, including initial checks, data entry and document management.
• Maintaining accurate and up-to-date applicant records on internal systems.
• Assisting with the organisation of interviews, open days and applicant events.
• Contributing to confirmation and clearing activities and wider admissions projects.
• Ensuring compliance with admissions policies, procedures and regulatory requirements.
To be considered for this position, you should possess:
• Proven administrative experience, ideally within higher education.
• Strong IT and organisational skills, with accuracy and attention to detail.
• Excellent communication and customer service skills.
• Knowledge of admissions processes and student systems (such as UCAS or SITS) is desirable.
• A proactive, collaborative approach with the ability to manage competing priorities.

If you’re looking to make a positive contribution to the applicant experience and support students on their journey into higher education, we’d love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a capable Senior Acquisition Officer to develop, test, learn and grow our acquisition programme.

• Manage acquisition campaigns end-to-end across multiple channels (digital, lead generation, DRTV, telemarketing, face-to-face).

• Support, train and monitor fundraising agencies, including occasional UK travel for campaign visits.

• Deliver early retention activities to engage new donors and improve conversion and retention rate

• Oversee data management and reporting in Salesforce, ensuring accurate coding, reconciliation and trend analysis.

• Ensure high standards of compliance, following the Code of Fundraising Practice and wider regulatory requirements.

• Handle supporter communications professionally

If you are self-motivated with strong communication skills and excellent attention detail, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 15 September 2025, 09.00am UK time. 

Please note: 

• The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

• Work location: The post-holder can choose to be remote (in the UK, as above) or hybrid (Cambridge CB2 1AB).

• No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.

We are looking for a Project Delivery Officer to help drive the success of our IT infrastructure and services projects. In this vital role, you'll work at the heart of our Technology team, supporting the coordination of key activities, managing resources, and ensuring projects are delivered on time, within scope, and to budget. All to help us better serve the dogs in our care.

This is role is a fixed term contract until 31 March 2027. 

What does this role do?

As Project Delivery Officer you will: 

• Coordinate and monitor project activities, resources, and schedules to ensure timely and efficient delivery.
• Liaise with internal and external stakeholders to define project scope, requirements, and objectives.
• Track progress, manage risks and issues (RAID), and escalate concerns when necessary to maintain momentum.
• Maintain clear and accurate project documentation, including plans, reports, and financial updates.
• Support internal communications and facilitate lessons learned reviews to drive Top of Form

Could this be you?

With proven experience of either project management, operations management or team management, you will have familiarity with project management methodologies such as Agile and Waterfall. An excellent communicator you will have great organisational and problem-solving skills. Driving license is essential.

What does this team do?

The Deputy CEO Directorate (DCEO) plays a key role in overseeing Dogs Trust's internal operations, ensuring the effective management of the Charity’s financial, legal, IT, efficiencies, facilities, and governance functions. The Directorate works closely with senior leadership to support the organisation's Rehoming Centres, prevention programmes, and international efforts. Its focus is on ensuring smooth internal processes and great customer service, that enable delivery of the mission and strategic goals of the UK's largest dog welfare charity.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
• Support wellbeing initiatives and activities for staff
• Monitor HR and recruitment inboxes, respond to general queries, and process invoices
• Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities

Ideal candidate profile:

• Previous experience in an administrative role within a busy team, ideally within HR
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams
• Proven ability to manage sensitive and confidential information with discretion
• Proactive and self-motivated, with a positive approach to work
• Experience of working in the charity or clinical sector is desirable
• Knowledge of Canva or similar design tools would be an advantage

Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Job title: CRM and Programme Administrator
Contract: Permanent
Hours: Full-time (37.5 hours per week), or part-time (28 hours per week) dependent on location and experience
Salary:  £27,500 – £30,000 per annum (or pro rata equivalent)
Location: Hybrid position, working remotely from home (3-4 days per week) and at our London office near Victoria (1-2 days per week). Flexibility available for part-time applicants with significant CRM experience.

About the Adopt a School Trust
Founded in 1990, the Royal Academy of Culinary Arts’ Adopt a School Trust is a national charity delivering food education in schools. The Adopt a School team, members of The Royal Academy of Culinary Arts, and those in the hospitality industry trained by us, work with schools with the aim of passing on their passion and expertise. Our vision is that every child learns about food in a holistic sense and has the confidence to eat well, be healthy and happy. Our programme helps children to develop healthy eating habits and encourages an enthusiasm and interest in food and cooking, as well as giving an insight into the hospitality industry.

About the role
In August 2025 we completed the initial phase of implementing the charity’s first CRM system, Beacon. It marks the beginning of an exciting phase of development for the charity that will continue through to the end of 2028 and include other projects to significantly modernise and improve our operations.

A further period of Beacon implementation will follow throughout the 2025-26 academic year. The CRM and Programme Administrator is a new role, created primarily to fill a pressing need for extra admin and office support. However, there is potential for the role to grow alongside the charity’s ongoing digital transformation.

Our CRM system is heavily customised to meet the unique requirements of the Adopt a School programme. Due to the often-complex nature of facilitating relationships between busy schools and hospitality professionals, our system is only lightly automated at present, but this may change in future.

The successful applicant will join a small and friendly team, working closely with our CRM, Learning and Engagement Manager to coordinate the day-to-day delivery of the Adopt a School programme. Other colleagues and key collaborators include:

• our team of Regional Chefs
• the chefs and hospitality professionals who volunteer their time and expertise to deliver sessions in schools
• the schools who participate in our programme
• our fundraisers, supporters, partners and suppliers
• the Royal Academy of Culinary Arts team, with whom we share our London office.

JOB DESCRIPTION

Main duties

To coordinate the Adopt a School programme for active schools, chefs and volunteers. Responsibilities to include:

• Monitoring a shared Outlook inbox, responding to enquiries about the programme and liaising with schools, chefs and volunteers to coordinate sessions.
• Setting up school subscriptions and sessions in the CRM as they’re confirmed.
• Using third party tools (such as Google Forms and SurveyMonkey) to collect registration forms, onboarding information, safeguarding data and evaluation surveys.
• Sharing allergy information and photo permissions with chefs and volunteers.
• Ordering hats, aprons and other classroom resources to be delivered to schools, chefs and volunteers.
• Preparing bookkeeping information for schools that need to be invoiced.
• Processing applications and expressions of interest from new schools and volunteers.
• Maintaining a waiting list of prospective schools and volunteers.
• Responding to routine and ad hoc requests for data, programme insights and reports.
• Maintaining CRM system integrity by performing data cleansing, troubleshooting and bug fixing tasks as required.
• Assisting in continuously reviewing the CRM system, offering ideas to maximise its capabilities and further enhance our systems and processes.

Additional duties

To regularly research and roll out solutions to common operational challenges, in particular ones that relate to data, tools and technology. Examples may include:

• Options for exporting CRM data to third party map and calendar apps.
• Methods for setting up an efficient and scalable assets library.
• Best use of AI tools and technology for supporting our work.

Ad hoc duties:

• Occasional support and attendance at in-person events including volunteer training sessions, industry expos and fundraising dinners.
• Any other duties that may reasonably be required in line with your main responsibilities and the work of the Adopt a School Trust.

PERSON SPECIFICATION

Essential Requirements

• Strong administrative and organisational abilities with impeccable attention to detail.
• A creative and collaborative approach to identifying and solving problems.
• Excellent time management and prioritisation skills, with the ability to manage multiple projects.
• Excellent written and verbal communication skills.
• Strong interpersonal skills, with the ability to communicate effectively at all levels.

Desirable Attributes

• Experience of working in the education or charity sector.
• Experience of working with a CRM in a similar administrative role.

Attitudes

• Proactive and flexible self-starter with a strong desire to learn.
• Enterprising and tech-savvy, with a genuine interest in how technology shapes our lives and work.
• Ability to work independently as well as part of a small team.
• Ability to work flexible hours, including occasional attendance at in-person events.
• Willingness to undergo a DBS check and to occasionally visit local schools to observe the Adopt a School programme in action.

HOW TO APPLY

Please submit your CV with a cover letter detailing your reasons for applying for this specific role.

In your application, please state whether you’re interested in a full-time position (37.5 hours) or a part-time opportunity (28 hours). Please also give an indication of your notice period.

Applications close: Sunday 14th September 2025
Shortlisting: w/c Monday 15th September 2025
Interviews: w/c Monday 29th September 2025

Applicants will only be shortlisted for interview once the deadline for applications has passed.

The above job description is intended as an outline indicator of general areas of activity and can be amended in conjunction with the post holder in the light of changing organisational needs.