Support jobs in kensal green, greater london

The National Youth Agency is looking for a new Assessment & Data Administrator to join our Academy Team.
 
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role. 
 
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes. 
 
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
 
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
 
Key responsibilities for this role will include:

• Registration of learners across awarding organisation(s) for all courses.
• Maintenance of learner records with the awarding organisation(s).
• Supporting lead IQA in preparation for external quality assurance visits.
• Management of and claiming of completed certificates and their distribution to learners across all courses. 
• Maintaining accurate records of learner data for reporting and planning purposes. 
• Supporting the Academy team by providing data on learner number, course breakdown and completion rates. 
• Handle incoming enquiries relating to Academy operational processes. 
• Create effective interactions with customers across various platforms. 
• Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey. 
• Managing customer queries and assigned inbox. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape. 
• Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard. 
• Maintain in-depth knowledge of NYA Academy products and services. 
• Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available. 
• Provide support to the Academy Team and wider NYA as appropriate 
• Provide effective call handling day-to-day.
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-221 931

Age UK is recruiting for Procurement Manager on a permanent basis. This position is a new role to the organisation. The Procurement Manager will lead on and manage end-to-end procurement processes for a range of goods and services across Age UK's portfolio of supplier spend; provide expert advice and guidance to stakeholders across all levels of the organisation; and promote awareness and understanding of the organisation's procurement policy and processes.

If you have previous experience in a procurement professional position, please review the job description below for a more exhaustive list of responsibilities. 

Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our central London office near Tower Hill where necessary to fulfil the requirements of the role. Outside of this requirement, staff are able to determine whether they wish to work from home or from the London office.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Presentation = P

Experience

• Demonstrable experience of working at a senior level, as a procurement professional in an organisation with a proven track record of achieving procurement improvements and cost savings A, I
• Knowledge of the full procurement cycle - defining and challenging requirements, market assessment and engagement, tender / RFP, evaluation, negotiation, contracting and supplier relationship management - across a range of spend categories A, I, P
• Experience of managing procurement projects which have involved complex competitive bidding and a variety of pricing models and tools A, I, P
• Experience of leading and managing effective contract and pricing negotiations A, I, P
• Experience of previous procurement roles in the charity or social enterprise sector. A, I

Skills and Knowledge

• Strong commercial awareness and acumen, and an understanding of value for money / cost effectiveness in the advice, recommendations or service support provided to stakeholders A, I
• Strong grasp of risk management principles and ability to apply risk assessment techniques in the preparation of procurement plans and execution of procurement activity A, I
• Working knowledge of contract law and relevant legal and regulatory requirements and how they apply to supplier contracts across a range of indirect categories A, I
• Understanding of industry best practice for procurement activity A, I
• Proficiency in Microsoft Office suite of programmes A, P

Personal attributes

• Excellent communication skills, including the ability to clearly explain complex technical and commercial information to stakeholders who have a range of different levels of experience with procurement processes A, I, P
• Ability to use interpersonal and influencing skills to develop and maintain effective relationships with stakeholders of all levels across the organisation I, P
• Strong analytical and problem-solving skills and ability to think critically I, P
• Proactive and self-motivated with a strong attention to detail A, I
• Ability to work independently and as part of cross-functional teams I
• Adaptable and flexible, with the ability to manage multiple priorities I
• Ability to influence beyond authority to raise awareness, create buy-in and build compliance at all levels of the organisation I

Great to Have’s:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Presentation = P

Experience

• Developing and delivering training programs to enhance skills and knowledge amongst staff involved in purchasing activity A, I

Skills and Knowledge

• Knowledge of data and information security regulation and legislation and how they should be applied within procurement activity A, I
• Understanding of the principles of contract management and supplier relationship management practices A, I
• Comprehensive understanding of financial and procurement controls, processes and systems A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250.

Additional Information

The following is desirable Chartered Institute of Procurement and Supply qualification

This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Salary: £32,682
Contract: FT/Permanent 
Location: London office – 2 days pw
Closing date: ASAP
Benefits: 6% pension, cycle to work scheme, training and development support

We have a great opportunity for an Account Executive (New Business) role working for the brilliant Carers UK. This role sits within Income Generation and Communications, focusing on the promotion and sales of the ‘Employers for Carers’ product into businesses and organisations.

This is an exciting opportunity to build new business connections and manage current business supporters who looking to make improvements to workplace practices and engagement.

This role will require someone who is experienced in engaging with prospective clients and able to support the development of strategy and outreach to new organisations and stakeholders.

As part of this exciting role, you will work with clients to maximise the uptake of the carers product through various platforms, including digital resources and be confident in tracking and managing renewal information through the charity's database.

To be successful as the Account Executive (New Business), you will need:

• To demonstrate new business sales experience, be able to upsell, and cross-sell with the ability to prove consistent delivery against targets.
• A good understanding of building business-to-business relationships.
• Knowledge of general marketing principles, including the use of social media platforms to generate interest and new business.

If you would like to have an informal discussion, please call Harry.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2606HW
 

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a PA & Events Assistant to provide comprehensive administrative support to our Senior Leadership Team and help with the planning and execution of internal and external events. Reporting directly to our CEO, you will play a crucial role in upholding and improving our overall operational excellence.

We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development. 

We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As PA & Events Assistant you will:

• Manage diaries and inboxes for Senior Leadership Team (SLT) members, scheduling meetings, appointments, and ensuring timely responses to correspondence.

• Coordinate travel arrangements, prepare meeting agendas, and take minutes as required.

• Oversee general organisational inboxes (e.g., info@), ensuring prompt and appropriate responses or delegations.

• Maintain organised records of communications on our CRM and follow-up actions.

• Manage guest lists for all events, including invitations, RSVPs, and attendee communications.

• Own and update action trackers for key events, ensuring tasks are completed on schedule.

• Liaise with event suppliers and coordinate logistics to ensure successful event delivery.

• Support the maintenance of our volunteer database and for events ensure volunteers are engaged and recognized for their contributions.

• Recruit and coordinate volunteers for events.

• Organise and manage internal social events and initiatives, such as staff socials and the buddy system.

• Support the day-to-day office facilities, including maintenance requests, supplies inventory, and liaising with service providers.

• Assist with financial tasks such as processing invoices and volunteer expense claims. 

• Manage the inventory and fulfillment of merchandise orders, ensuring timely delivery and accurate record-keeping.

• Maintain accurate records of donor interactions and funding outcomes on our CRM.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would have some experience of being a PA and event organisation. 

Key attributes we are looking for include:

• Excellent written and verbal communication skills
• A high level of organisation and attention to detail
• Ability to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence in using digital technology

We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check.

Activities Coordinator

Location: Bromley by Bow Centre
Salary: £27,050.40 per annum 0.5 FTE prorated £13,525.20 per annum
Hours: 17.5 Hours per week
Job Type: Part time
Contract Type: Fixed Term Contract

The Role:

The Activities Coordinator will help develop activities for members of the community accessing our Social Care and Open Access services. We would like to grow the range of social, creative and physical activity sessions delivered at the Centre, in our 3-acre park and in venues across the North East of the borough. 

This is a new post, which means you will have the opportunity to shape both the role and how we deliver this work for the community.
 
The key strands of the role are: 

Activity and timetable coordination: To coordinate and timetable the activities based on the needs of the community. This will involve supporting with the recruitment and onboarding of new coaches and facilitators.
 
Participant engagement and facilitation: To build relationships with people accessing activities, providing them opportunities to connect with one another, raise awareness of services and support available both at the Centre and locally and, provide a space for people to develop new ideas and co-produce activities.
 
Service development: The activities on offer will inevitably change over time to reflect the needs of the community. The role will work closely with the Centre’s delivery teams to ensure activities respond to the needs of, and feedback from, people accessing services. We will provide the opportunity for Open Access sessions (i.e. open to all) and more targeted sessions (i.e. for specific members of the community). Sessions will need to cover a wide range of activities and ability levels.

Essential Criteria: 

- Do you have a minimum of 12months experience in a similar coordination role?
- Do you have a minimum of 12months experience of stakeholder management?
- Do you have experience of supporting people with a personalized approach? 

If yes, the Bromley by Bow Centre would love to hear from you!

REF-221777

Contract length: 1 year Fixed Term Contract

Location: North West London

Hours per week: 35 (Sunday - Thursday, 9-5pm)

Salary: £26,453.00 per annum

Closing date for applications: Rolling, however, applying early is advised.

First interview date: First interviews are held over Microsoft Teams

Second interview date: Candidates successful at first interview will be offered a trial shift at the Home as part of the selection process

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

We are recruiting a Cattery Carer & Cat Foster Coordinator who will share our compassion and commitment for animal welfare.

Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

Generally, you will:

• Assist in the provision of treatment to cats as advised by our veterinary staff.
• Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
• Organise the cat intake list, providing owners with advice and where appropriate admitting cats into the Cattery.
• Assist the Cat Adoption Officer with rehoming the cats under our care.
• Work flexibly in a team environment, often independently, to meet the specific needs of  the cats in our care by helping with their feeding, cleaning, enrichment and grooming.

To be successful in this role, you need:

– A strong understanding of cat behaviour and welfare

– Excellent customer service skills

– Experience in handling cats and caring for them

– A calm, compassionate, resilient and friendly manner

Please note that successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

At West London Synagogue (WLS), we have made a commitment to helping London’s most vulnerable residents regardless of faith and background. This is achieved through delivering direct services to those who need it most. We have identified asylum seekers and refugees as the core communities in which we can have an impact. 

We work closely with Westminster City Council, as well as local and national organisations to identify where our resources can be best focused, where we can bring added value, and where our teams of volunteers can make a meaningful impact. 

We run 2 drop-ins each month. Our Family drop-in welcomes families with children and of all faiths and ethnic origins who are seeking asylum in the UK. We rely on volunteers to help provide a hot meal, grocery vouchers, toiletries, companionship, and advice for families who have fled life-threatening violence or persecution in their countries of origin. 

As well, as our Family drop-in, we run the monthly 'Rainbow' Group.LGBTQI+ asylum seekers in the UK face the same challenges that most asylum seekers face in the UK. In addition, they face further challenges since their sexual orientation WLS opens its doors once a month to provide a safe space for LGBTQI+ asylum seekers to feel a warm community welcome, to build community together, and to receive vital support whilst living in poverty awaiting a decision on their asylum application. 

At WLS we have recognised the unjust and compounded hardships for asylum seekers who are members of the LGBTQI+ community. We aim to create an environment where asylum seekers of the LGBTQI+ community can feel safe, supported, and comfortable.

We are looking for a committed Project Leader who can drive progress, inspire a team of volunteers and make a positive impact to the lives of everyone who attends our Social Action projects.

1. Introduction

The Partnership Brokers Association’s (PBA) vision is of a world where humanity flourishes in fair societies and vibrant ecosystems because people collaborate bravely across boundaries in the spirit of partnerships - Transforming the Field of Partnering Practice.

We are an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.

The Partnership Builders Community (PB Community) App is designed to connect, support, and engage members of the Global Network hosted by PBA and beyond. As a key tool for knowledge-sharing, collaboration, and community-building, the App enables users to access resources, contribute insights, and participate in ongoing conversations. Ensuring its functionality, relevance, and user engagement is critical to the success of PBA’s broader strategic goals.

2. Purpose of the Role

We seek a tech-savvy, socially engaged individual with a strong grasp of digital trends to support and manage the PB Community App and its users. This role is essential in ensuring the App functions as a dynamic, user-friendly, and strategic tool for PBA and the Global Network it hosts.

The App Manager will cultivate an engaged online community, facilitate meaningful interactions among users, and ensure the App remains a valuable resource aligned with PBA's mission of promoting professional partnership brokering practices.

Success in this role will be measured by increased user adoption and retention, evidenced through regular logins, active engagement, and meaningful user interactions.

3. Key Responsibilities

As a member of the PBA core team, the App Manager plays a vital role in ensuring the smooth operation and ongoing relevance of the PB Community App. Responsibilities are organised into five key functional areas:

i. App management & content moderation (25%)

● Perform back-end configurations to ensure continuous functionality and user accessibility.

● Monitor flagged posts to ensure alignment with PBA’s content standards and values.

● Manage user reports about content or other users, taking appropriate action in line with community guidelines.

● Manage groups within the App to ensure appropriate and relevant content is shared.

● Track and analyse hashtag usage to identify emerging themes and insights for community learning.

● Working closely with PBA’s Operations Lead, edit and update key documents within the App (e.g. the Pocketbook), ensuring content remains current and accessible.

● Create and schedule regular posts to foster engagement and stimulate conversations.

ii. User engagement & support (30%)

● Drive engagement with members of the broader Global Network, including collaboration with hubs.

● Proactively re-engage inactive users to boost participation.

● Provide user support, addressing challenges with App settings; escalate and liaise with Builder AI[1] where needed.

● Manage the onboarding of new users, including introductions and tailored engagement suggestions based on interests.

● Implement strategies from the Global Network, from hubs or others to increase user retention and participation.

iii. Community building (Global Network) (30%)

● Serve as the first point of contact for hub-related communications via the App.

● Develop communication templates and resources to support community activity and learning.

● Engage in proactive outreach aligned with the Global Network’s strategy and relevant events.

● Create opportunities for knowledge sharing and collaboration among network members.

iv. Develop & maintain a user feedback mechanism (10%)

● Create a simple, accessible feedback form that allows users to report glitches, suggest improvements, and share usability concerns (to be created in collaboration with PBA colleagues).

● The form should be designed for both technical troubleshooting and improving user experience, ensuring that feedback can be easily tracked and responded to.

● Monitor submissions regularly and categorise issues by priority.

● Respond to user feedback appropriately and escalate recurring or critical issues as needed.

● Use feedback data to inform App improvement recommendations.

v. Contribute to and uphold the App’s Terms of Use (5%)

● With reference to relevant PBA policies, periodically update the App-specific Terms of Use, to reflect users’ needs and best practices. This document should clearly outline acceptable content, user behaviour standards, and moderation processes.

● Ensure Terms of Use are accessible to all users and incorporated into the onboarding process.

● Draft Content Guidelines to accompany the Terms of Use, covering issues of images, language, legal norms etc. Finalise these following inputs from relevant PBA Leads and the Stewardship Team.

● Monitor user activity to ensure compliance with these terms. 

4. Skills & competencies

Essential

● Experience managing App administration panels and backend configuration.

● Proficiency in WordPress and content management systems

● Familiarity with system administration and user support processes.

● Strong content creation and management skills.

● Strong communication skills, responsive to user needs.

● Experience in driving online engagement and in facilitating users, (including asynchronously).

● Strong collaboration and networking skills– a "network weaver".

● Ability to interpret analytics (e.g. Google Analytics) and respond with informed actions.

● Competency in design tools, preferably CANVA.

● Fluency in English.

● Commitment to maintaining a safe, inclusive, and legally compliant digital environment for the PB Community App.

Desirable

● Experience as an App Owner or tester, particularly for feature development.

● Fluency in additional languages beyond English.

5. Performance Indicators

Success in this role will be evaluated using the following key performance indicators:

● Growth in active users (measured monthly).

● User retention rates (percentage of users who remain active after 30, 60, and 90 days).

● Community engagement metrics (number of posts, comments, and interactions).

● Response time to user inquiries and technical issues.

● User satisfaction as reported through feedback form.

● Implementation of technical improvements, including by Builder AI, based on user feedback.

● Compliance with established Terms of Use (Appendix A).

6. Terms and Conditions

The App Manager reports to the Operations Lead and works in close coordination with the PBA Coordinator & Operations Manager, Accreditation Manager, Training Portfolio Coordinator, and the convenor/facilitator of the Global Network to ensure alignment across key areas of the organisation’s workstreams.

The App Manager will be contracted for a period of six months, with the possibility of extension based on performance and needs. The App Manager is expected to work one day per month, at a rate of £230 per day, with invoices to be submitted on a quarterly basis. This is a home-based position; however, a degree of flexibility in availability is required to meet demands.

 

APPENDIX A:

Terms of use - Partnering Builders Community App

By using this App, I commit to:

Respecting all users, treating them with kindness, and courtesy. I understand that personal attacks, harassment, hate speech, or any form of discrimination are not tolerated.

Contributing actively and constructively to discussions, adding value to the exchanges and learning. I will strive to share relevant information, insights, and perspectives in support of other users’ learning and PB practice.

Protecting the safety and privacy of all users. I will not share personal information without consent and report any suspicious or harmful behavior to the App manager.

Acting with integrity: I understand that spam, misleading information, graphic-content and offensive language are not permitted. I will use language and share content that are conducive to the spirit of collaboration and cross-cultural engagement.

Crediting the work of peers and stating where I have adapted the work of others (in communications within the App as well as externally).

Building my own and others professional profile so that the field itself can get the recognition it deserves.

[1] Builder AI developed the App for PBA, but went into liquidation just before these TOR were launched. PBA is in the process of exploring alternative avenues for technical support.

An exciting opportunity has arisen for a Medical Devices Co-ordinator to join the Clinical Asset Team. Your role is to support the Medical Devices Safety Engineer in pro-actively delivering maintenance responses, updating jobs on the CAFM system, ensuring compliance and asset management systems are up to date at all times.

This role is not open to sponsorship.

Role Requirements

• Provide operational assistance to all matters pertaining to clinical assets including compliance, asset management, service management and lifecycle management.
• Ensure clinical assets onsite are compliant or taken out of service.
• Allocate jobs to the appropriate contractor, using CAFM systems to create a document trail and manage frequently broken items, escalating issues to the Medical Devices Safety Engineer as appropriate.
• Raise purchase orders as required, appropriately storing relevant documents accessible to the team with expenditure tracked and ensuring appropriate service contracts are in place.
• Updating compliance system with relevant documents for compliance and tracking purposes (including those for Therapy items)
• Participating in the CAWG (Clinical Asset Working Group) and chairing and minute taking in absence of the Medical Devices Safety Officer
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
• First response to clinical asset jobs coming through to the Helpdesk, co-ordinating with clinical staff at the scene, ensuring the appropriate response is carried out.
• Ability to work under pressure and to make decisions and problem solve as issues arrive
• React to orders and PPMs and within set SLA timeline, ensuring ongoing monitoring. Supporting the Medical Devices Safety Engineer in development of new PPMs.
• Collate relevant data and assist with the weekly work order tracker report and assist in distribution to relevant stakeholders.

Interview Date: TBC

PLEASE READ CAREFULLY – ‘How to Apply’

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom
House, Newham. We deliver Newham District Foodbank (a Trussell foodbank run by ACT
and two community partners), welfare benefits advice, immigration advice, ESOL classes,
work with adults with learning difficulties, as well as work with children, young people and
their families.

Our volunteers come from all walks of life, and their experience includes working with
corporate companies, students, school children, people with lived experience of poverty,
refugees, asylum seekers, and adults with learning difficulties. Our mission statement –
“Enabling the whole community to make the community whole” – means that we work with
all members of our community and promote integration.

We are looking for someone with good interpersonal skills, who can welcome and listen to
prospective volunteers to find out their interests, skills and goals and match them with the
right volunteering opportunity.

You will work two days a week with Newham District Foodbank strategic partners to mobilise
volunteers across our three delivery sites, and one day a week to support volunteer
involvement across the rest of ACT. You will need to be able to think outside the box to spot
opportunities – across all our projects – to invite volunteers to join in with our mission,
whether that’s regular volunteering, one-off projects or using their skills to help us with
strategy or communications.

You will also need to be methodical, making sure references are taken up and DBS-checks
are completed, as well as tracking and recording volunteers’ training. To make this easier
you will help us implement the ‘Assemble’ volunteer management software across Newham
District Foodbank’s three partners.

The Chartered College of Teaching is currently working on a number of exciting projects, and is looking for an EdTech Evidence Lead who will play a key role in the success of these projects. By joining our team as EdTech Evidence Lead, you’ll be helping us to support educators and EdTech companies to strengthen their use of evidence and build understanding around the effectiveness of EdTech products in schools and colleges. 

The role will run until March 2026 in the first instance, with potential for extension.

Job Title: EdTech Evidence Lead
Salary: circa £40,000 per annum dependent on experience
Contract: Fixed term until March 2026 with possibility of extension. Open to full-time/part time/freelance. A full working week is 35 hours and we offer flexible working options. We are open to full time or part time candidates.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack.
Based: Home based or office based, with hybrid-working options.
Start date: ASAP
Deadline: We will be reviewing applications and interviewing on a rolling basis so we will interview as soon as a suitable candidate is identified. Interviews will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter and indicate your preference of area / specialism in your cover letter.

We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status and providing meaningful professional learning opportunities for the teaching profession. 

The Opportunity

The EdTech Evidence Lead will play a key role in delivering one of our key projects, focusing on EdTech Evidence. Drawing on their experience and knowledge of EdTech, they will support EdTech companies and educators to build understanding about gathering and evaluating evidence for different EdTech products. They will develop guidance and materials to facilitate this, and work with internal colleagues and external stakeholders to develop resources, systems and processes that aim to promote and recognise ‘high-quality’ evidence around EdTech. 

Main responsibilities include:

• Developing tools and resources to support individuals and organisations to engage with, and in, gathering and evaluating evidence around EdTech
• Developing guidance and training which helps EdTech companies plan and carry out evidence-gathering activities for their products and prepares them to submit evidence for formal review
• Contributing to the development and delivery of processes and systems for formally reviewing EdTech evidence
• Build relationships with EdTech companies and other key stakeholders to understand their use of evidence relating to EdTech and engage them with the project
• Liaising with a range of stakeholders to promote the use of EdTech evidence and seek input into the design and development of key project deliverables
• Representing the project externally to promote engagement with both the project, and with EdTech evidence generally
• Leading on the delivery of key project deliverables and monitoring progress towards these.

Additionally:

• Attending and participate in CPD learning activities and training to maintain and develop your knowledge and skills 
• Arranging and participate in meetings, as required
• Performing other activities as and when required in order to fulfil the purpose and requirements of the role.

About You

We’re looking for someone who is motivated by our mission and truly passionate about supporting the education and EdTech sectors. 

The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. However, you do not need to have expertise in all areas; let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply.

Essential knowledge and experience

• Knowledge and understanding of the EdTech sector and marketplace
• Knowledge and understanding of research relating to education technology and approaches to evaluating its effectiveness and impact

Desirable knowledge and experience

• Degree/Postgraduate qualification in a relevant field
• A good understanding of the English school system including an understanding of evidence-informed practice and digital pedagogy
• Knowledge of designing or writing guidance or training materials
• Knowledge and/or experience of accreditation/ certification/evaluation of individuals, organisations or products

You will also demonstrate:

• strong verbal and written communication skills
• highly effective organisational skills, with ability to manage a demanding and varied workload
• confident user of technology including e.g. Microsoft suite or Google suite
• a willingness to develop your skills further and engage actively in CPD activities
• commitment to equality and diversity, which you demonstrate in your work and daily interactions with colleagues, members and other stakeholders.

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please let us know.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

We are currently looking for a Cybersecurity Specialist to join our IT Department on a full-time, permanent basis.

This is an exciting opportunity to play a key role in strengthening Southbank Centre’s cybersecurity operations. Reporting to the IT Infrastructure Lead, you will support the protection and resilience of our digital systems, contributing to the monitoring of threats and enhancing our proactive response to the evolving cybersecurity landscape.

You’ll be joining a collaborative Infrastructure Team that includes a Senior Network Analyst and a Server & Cloud Engineer, working alongside our first and second-line Service Desk support team of five.

Main responsibilities

• Investigating and managing security incidents and supporting ongoing threat monitoring
• Promoting good security practices and behaviours across the organisation
• Supporting the development and enforcement of cybersecurity policies and procedures
• Assisting with incident response and coordination with external cybersecurity partners
• Staying informed on emerging threats and sharing insights with the wider team
• Maintaining security tools and infrastructure in collaboration with other IT teams
• Helping to deliver engaging security awareness training for colleagues across the organisation

What We’re Looking For:

• A strong interest in cybersecurity and a willingness to keep learning
• Knowledge of cybersecurity principles, operating systems, and networking basics
• Experience with security tools and best practices is a plus
• Strong communication and problem-solving skills
• Ability to work well independently and as part of a supportive team
• A relevant qualification in Computer Science, Cybersecurity or a related area

Please download the Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for fighting homelessness and advocating for vulnerable people? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Housing Adviser.

BIAS’s housing advice service supports members of the local Irish community and beyond with a range of complex housing issues, including homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, housing or homelessness to join our friendly advice team. Your role will involve contributing to the day-to-day running of BIAS’s advice service, providing specialist advice on housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.

You will need to have strong people skills and the ability to build good working relationships with colleagues and clients, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met.

If you are interested in working in housing advice but don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a trainee role.

KEY WORK AREAS AND MAIN DUTIES

• Providing appropriate advice, information and practical help to clients, via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
• Ensuring that all casework records are kept up to date and completed clearly and effectively.
• Contributing to monitoring service delivery and recording client outcomes.
• Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
• Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements.  
• Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
• Staying up to date with developments in housing legislation and identifying opportunities to effect positive change to housing policy, together with the Advice Manager.

These are the basic duties required of the Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based primarily in our advice offices in Willesden (Brent), with some outreach work in Haringey borough. There may be some options for flexible working (one day per week)

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in Haringey in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please send a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role.

The deadline for applications is Friday 20th June 2025. We would strongly encourage you to apply as soon as possible, as applications will be assessed on a rolling basis.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.

• Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.

• Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.

• Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.

• Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.

• Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.

• Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.

If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Friday 27 June 2025, 17.00 UK time. 

Please note: 

The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.