Support jobs in kinver, stourbridge

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Our Participation and Involvement Manager will build on existing practice across the organisation and lead on the implementation and further development of a participation and involvement framework, enabling a large and diverse range of kinship carers to share their views and expertise meaningfully, safely and effectively to shape Kinship’s activity. It will also support our growing participation and involvement activity which involves children, young people and young adults with experience of growing up in kinship care.

You will work closely with kinship carers and colleagues across the organisation to understand the key challenges and opportunities with embedding participatory methods, including co-production and co-design, which improve Kinship’s work – right from the design and delivery of our advice and support services through to influencing policy and campaigning for change.

With support from colleagues, you will act as the key cross-organisational adviser on participation and involvement practice, supporting and empowering colleagues to develop the skills and knowledge they need to embed a consistent approach to the involvement of kinship carers to best suit the needs of their roles.

As an enthusiastic and engaging facilitator, and an advocate for participatory methods, you will sensitively and skillfully work alongside kinship carers and colleagues to deliver high quality involvement activity which supports the charity’s mission and aims. You will also be an experienced project manager, ensuring all activity is appropriately monitored and evaluated, and aligned with best practice around equality and diversity, remuneration, safeguarding and governance.

Key responsibilities include:

• Refine and further develop an existing organisational participation and involvement framework which supports staff to meaningfully, safely and effectively involve kinship carers in their work.
• Design and implement a plan to embed effective practice based on the framework across Kinship, building a positive organisational culture and providing appropriate training, upskilling and support to colleagues to ensure consistency of delivery and experience for kinship carers.
• Lead a cross-organisational working group of people with relevant lived, learned and professional experiences to support and advise on embedding high-quality participation and involvement activity.
• Work closely with colleagues across the whole organisation to understand their bespoke needs, strengths and requirements around implementing participatory methods in their day-to-day work, and develop strategic relationships with colleagues in areas with more extensive existing participatory or adjacent activity (e.g. research, volunteering).
• Develop and recruit a network of people with lived experience interested in being more intensively involved in participatory activities, with a focus on increasing the diversity of people working with us.

Essential experience includes:

• Experience managing and leading the delivery of participation or involvement activity with people with lived experience of social issues.
• A commitment to meaningful participation and involvement activity, including a nuanced understanding of the individual and organisational opportunities and challenges associated with this.
• Knowledge of models, methodologies and approaches used in high quality participation and involvement activity, and strong skills in creative facilitation – particularly with groups.
• An understanding of kinship care and how this may impact on kinship carers’ involvement with Kinship and our activity.
• Experience of effective project management with strong attention to detail and organisational skills.
• Excellent written and verbal communication skills

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Sam Turner. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      9.00am, Wednesday 25 June 2025
• First interview:                 Online, Monday 7 July 2025
• Second interview:          In-person (Vauxhall), Wednesday 16 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

• ​Salary: £34,298 per annum (or £29,983 per annum outside of London).
• ​Hours: Full-time (35 hours per week). Job share applications are also welcomed.
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Interviews: Interviews will be conducted on an ad hoc basis, dependent on applications. You must be available to start within 1 week of your interview.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

We are looking for someone to come in and provide temporary administrative support to help us manage our event journeys within our CRM system. You must be able to work quickly and accurately and be able to prioritise and manage a busy workload. Some experience in Finance would be preferable, as the role includes financial administration.

About the Services and Partnerships directorate

​​This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role, this includes the area of Dundee, Angus, Fife, Perth & Kinross and Clackmannanshire

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

Interviews will be held on 30th June 2025.

The successful candidate will be required to: 

• Preferably hold a full driving licence
• Provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

What's it like to work for us?

We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.

We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK

At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.

An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?

As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:

• Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
• Leading communications with the clients you support.
• Researching suitable trust funds and foundations
• Creating a strategic plan for submitting applications.
• Writing inspiring applications that get results and make a real difference to the organisations we support.

Please see the full job description that is attached. 

Further Details

• Full Time = 35hrs a week 
• Salary: £27,500 + Pension contribution + home working allowance + IT equipment.
• Location: Fully remote. Optional in-person meetings from time to time. 
• Annual Leave: 35 days per year including Bank Holidays

Please submit a CV and tailored covering letter (not using AI will give us a better understanding of your writing capabilities, which is important for this role). We'll be interviewing as and when suitable candidates apply.

We look forward to hearing from you. 

A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Fundraiser.

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home. 

This role requires someone with experience in legacy or in-memory fundraising, excellent communication skills and a strategic mindset. You will be able to connect meaningfully with supporters, manage multiple campaigns, and drive forward our strategy for growth and supporter engagement. You will be an ambitious, experienced, target driven relationship fundraiser, who is passionate and well-equipped to join our fast-paced team. 

To be successful in this role you will: 

• Have previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting, and able to lead and inspire our supporters in order to generate long term income and awareness for the charity 

• Be self-motivated, independent and target-driven 

• Possess a natural confidence in talking to people and encouraging their support 

• Have excellent communication and relationship building skills - be friendly, compassionate, inspiring and engaging 

• Have experience of producing compelling supporter creative and fundraising messages 

• Possess high emotional intelligence and resilience due to the sensitive nature of the role

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 19th June 2025. Interviews will be held on 1st July.

A rare and exciting opportunity to support the fundraising and strategic development of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:

• Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
• Planning and developing successful contract tender submissions.
• Planning and developing successful fundraising strategies and action plans.
• Major Donor, Legacy or Corporate fundraising strategy and delivery

The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.

Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).

Benefits include: 24 days paid annual leave (pro rata), 5% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.

Please note that applications will only be considered where the screening questions are fully completed.

Here's what some of our team say about working for Charity Fundraising Ltd:

"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely" 

"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"

“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”

"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."

Communications Assistant

Location: Remote with flexible working arrangements. You will be expected to attend regular team meetings in Bristol (with paid travel and subsistence).

Salary: £26,000 per year FTE, dependent on experience.

Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.

Closing date for applications: 1 July 2025

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.

First interviews: w/c 28th July 2025

Start Date: ASAP: This is a new post.

About Good Faith Partnership

Good Faith Partnership believes that good things happen when we work together in new ways. Our mission is to create solutions to society’s most difficult problems, including loneliness, the cost-of-living crisis, mental health, and supporting refugees and asylum seekers. We believe that we can improve people’s lives and build a better world by harnessing the power of unlikely relationships and trying something new. 

We connect businesses, governments, charities, philanthropists, trusts and foundations, and communities to make lasting change—from incubating projects such as Warm Welcome to rolling out the Home Office’s Homes for Ukraine Scheme. By bringing unusual or different players to the table, we can spark new ideas and unlock new levels of potential.

At the Good Faith Partnership, we value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

The Opportunity

This is an exciting opportunity for a proactive individual to work within a small, friendly and dynamic team. If you are passionate about communications, and want to develop, grow and hone your skills, this role is a great place to start.

You will provide communications support for Good Faith Partnership and a range of projects we deliver, including:

● The Warm Welcome Campaign for people right across the UK particularly those experiencing fuel poverty or loneliness;

● Welcome Hubs for refugees and asylum seekers;

● ChurchWorks which aims to bring the Christian Church and government closer together to effect positive change in UK society.

We anticipate that the successful candidate will spend around two-thirds of their time supporting the Warm Welcome Campaign and the remainder supporting wider Good Faith Partnership projects.

You’ll work across all aspects of communications, including design and content creation, e-marketing, social media engagement and delivery, events, website management and managing our photo and story libraries. You’ll be delivering communications to support our campaigning and influencing, fundraising, awareness raising, storytelling and brand elevation.

This is an entry level communications post. We’re looking for someone who is organised and systematic, thrives on creating engaging written and visual content, and loves working with all kinds of people. You’ll be encouraged and supported to grow and develop your communications skills and expertise.

Responsibilities

Working closely with the Communications Manager and Director of Communications you will work in the following areas:

Content creation

You will help bring Good Faith’s many projects to life through engaging visuals, videos and communications materials by:

● Creating visual assets using design software such as Canva

● Creating other visual content including short-form video

● Helping commission other visually led content such as banners, flyers and reports

Social media

A significant part of the role includes increasing our reach through social media:

● Creating and scheduling regular content for LinkedIn, Facebook, Instagram, Threads, Bluesky and X

● Using insight data to drive social engagement

● Developing strategic partnerships with relevant accounts on the different social platforms

● Engaging with partners and stakeholders on social platforms—sharing stories with the wider team as standard

● Responding to posts, comments and direct messages

● Monitoring trends through social listening and sharing these with the team

Websites

You will support the Communications Manager by:

● Writing and publishing engaging stories and news items to profile the great work of the team and our projects

● Preparing copy and visuals for web pages in our CMS

● Uploading content to websites

● Ensuring website copy is accurate and up to date

Email newsletters

You will work with the Communications Manager to:

● Support email communications

● Help maintain the email communications database

● Create and schedule email communications, ensuring content has been approved by a team member

● Segmenting audiences to keep communications relevant and engaging

PR

You will support the Communications Manager in a year-round programme of PR and media relations by:

● Creating lists of contacts in our media database

● Helping to amplify our news through our email distribution platform

● Monitoring PR mentions of our projects through our media database

Supporting systems and resources

● Taking responsibility for developing and maintaining accessible communications systems

● Managing our digital image and stories library, keeping stories and case studies up to date and searchable by the rest of the team

● Securely storing and organising documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR

● Supporting, maintaining and developing existing partnerships and managing the systems (including CRM use) needed for communications delivery

Teamworking

● Attending regular meetings, contributing to communications discussions and planning, adapting to social trends as well as opportunities and challenges

● Supporting the delivery of other Warm Welcome and Good Faith Partnership efforts

● Reporting to the Communications Manager, you will work closely with the Communications team and the wider team, as well as our network of partners and supporters.

Person specification

We are looking for candidates with the following skills and experience:

Content creation

● Familiarity with content creation tools such as Canva or Indesign.

● Experience of creating engaging content for social media or other channels.

Social media

● Good understanding of social media channels, including Facebook, LinkedIn, Instagram, Threads, BlueSky, X, TikTok and YouTube.

● Experience of interacting with other users on social media and websites.

● Experience of using web content management systems.

Email newsletters

● Excellent writing and proofreading skills.

● Familiarity with email marketing software such as Mailchimp.

Supporting systems and resources

● Highly organised and the ability to create and manage administrative systems.

● Familiarity with the Google suite of programmes including Google Docs, Google Drive, Google Calendar, Excel Spreadsheets etc.

Teamworking

● Ability to prioritise and balance competing demands on your time.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: 

● Committed to the power of relationships to facilitate social change

● Collaborative, inclusive, ambitious, aligning with our core values

● Self-starters with high levels of commitment, energy and motivation

● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context

● Calm under pressure, and can adapt quickly in a fast-paced environment

● Willing to pitch in to help other team members if needed

●  Organised with effective time management skills.

Working arrangements

● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.

● This role is fully remote, with flexible working arrangements.

● All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

● You will need to have the right to work in the UK.

Supporting your application

● If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.

● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Communications Assistant role’ in the email subject line and we’ll get back to you as soon as we can.

● Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.

● For more information, see our website or find us on twitter at @goodfaith

We are recruiting a Digital Fundraising Assistant to assist in the delivery of our growing virtual events programme. 

This is an exciting new role which involves supporting delivery of a wide range of virtual events at Sands, in order to grow our fundraising income.  The role includes increasing Sands’ online presence across a range of channels through excellent stewardship of large audiences who are both warm and new supporters. 

You will ensure delivery of a world class supporter experience using an omnichannel approach, helping our supporters reach and exceed their fundraising targets.

Working with the Digital Fundraising Manager, you will monitor the everchanging virtual challenge environment and consider how best to adapt our activities in order to achieve financial targets and remain innovative and a leader within the sector.

You will have strong communication skills and enjoy building relationships, especially within online communities. Additionally, you will have an understanding of a wide range of social media channels and an interest in creating refreshing, inspiring content.

A highly organised and efficient approach is essential in order to respond to large quantities of enquiries across multiple channels. Excellent written communication skills are therefore essential.

Relevant experience in creating engaging video, image and written content for different social channels is also an essential requirement.

This post is home-based. There may be the need to support Sands events at weekends and/or evenings and working hours can be adjusted accordingly.

Harris Hill are delighted to be working with a national charity to recruit for the Individual Givig Officer (Retention and Development) in order to retain and develop the charity supporter base and help the organisation to increase loyalty and lifetime value.

 You will support multi channel fundraising campaigns (email, direct mail, social, digital), coordinate with suppliers, and ensure our supporters receive outstanding stewardship and engagement. You will also assist with events and community fundraising activities to help grow the charity impact.

• As a the Individual Givig Officer you will:
• Plan and execute fundraising campaigns across various channels
• Coordinate production of campaign materials on time and within budget
• Maintain accurate supporter data and ensure GDPR compliance
• Analyse campaign performance and contribute to continuous improvement
• Provide excellent stewardship and manage supporter communications
• Support community events and fundraisers, acting as a key contact for participants
•  Collaborate with colleagues across teams to create seamless supporter experiences

To be successful, you must have experience:

• A team player with excellent communication and relationship skills
• Highly organised, with the ability to manage multiple projects and deadlines
• Detail oriented and able to work accurately following procedures
• Experienced in digital and direct marketing campaigns
• Comfortable working independently and adapting to a busy environment
• Numerate, with skills in data handling, reporting, and budget support
• Experienced with CRM systems and data management

Desirable Experience

• Individual giving and/or events fundraising
• Website CMS management
• Supporter administration

Salary: £29,665 per annum

Contract type:Full-time, permanent

Location-  Remote or hybrid working -Bath

 Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Hybrid working, with some travels across West Mercia as required.

Key Responsibilities

• To work directly with service users to provide support, deliver action plans, and conduct follow-ups. This could be conducting initial assessments to determine the service user’s needs, providing tailored housing advice/support to service users transitioning from prison or serving a community sentence, or working with young people on various programmes.
• To liaise with partner organisations/agencies, as required, on service delivery.
• Where necessary (for example, when working with young people), challenge inappropriate behaviour in a fair and equitable manner while motivating them to change.
• To maintain caseload efficiently, and to maintain accurate case records and documentations on relevant systems.
• To maintain accurate service user records, ensuring compliance with confidentiality and data protection regulations.
• To attend staff meetings and training events as required.
• To adhere to safeguarding processes, manage safeguarding concerns and risk factors.

Essential Person Specification

• High level of numeracy and literacy (preferably GCSE standard or above).
• Good communication, interpersonal, advocacy, and collaboration skills.
• Respectful of cultural differences; commitment to equal opportunities and anti-oppressive practice.
• Competency in IT applications, databases, systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
• Ability to manage own caseload.
• Mature, reliable, resilient, energetic, patient, and consistent in approach. 

Why Work for YSS? 

• Annual leave of 27 days, excluding bank holidays
• Christmas Eve and New Years Day as Company holidays 
• Pension Scheme
• Employee Health & Wellbeing plan
• Occupational sick pay
• Flexible working / hybrid working
• Monthly supervision for support / personal development
• Robust induction and training programme with an organisational commitment to ongoing training and personal development.

Notes​

• Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.
• You must have the right to live and work in the UK to be considered for this role.

We are looking for an experienced and passionate Senior Programme Officer to work as part of our National Programmes Team.

This is a 25 hour a week fixed term position until July 2026

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Mental Health UK brings together the heritage and experience of four charities from across the country who’ve been supporting people with their mental health for nearly 50 years.

With our local service delivery and national expertise in supporting people whose lives are affected by mental health problems, we have been able to mark a significant footprint in the areas that deeply challenge our mental health and stability.

We provide support and services for some of the biggest societal challenges that pose a threat to people’s mental health, including money problems, navigating through the system to get the right support, understanding mental health, loneliness and isolation, and resilience in young people.

The Mental Health UK programmes team is responsible for the delivery of high-quality programmes and projects that: meet the aims and objectives of Mental Health UK’s 2025-2030 Strategy, strategically align with the needs and expectations of our four founding charities, deliver for all stakeholders including funding partners and beneficiaries.

We design, deliver and measure the impact of our projects and services, ensuring that they meet the needs of people living with mental health problems and have a positive impact on the lives of individuals and communities across the UK.

One in four people in the UK have experienced a mental health problem. At Mental Health UK, we won’t stop until everyone has the tools they need to live their best possible life.

How you will make a difference

As Senior Programme Officer, I will support the Head of Commercial Insight & Development to ensure Mental Health UK delivers high quality projects and programmes that:

• Meet the aims and objectives of our 2025-30 strategy.
• Are strategically aligned with the needs and expectations of our four founding charities.
• Deliver for all stakeholders, including funding partners and beneficiaries.

In this role, I will support the Head of Commercial Insight & Development to identify opportunities to grow and expand our existing programmes. I will work with the Communications and Marketing Team to identify opportunities throughout our programmes to demonstrate our impact as an organisation.

I will oversee the day-to-day delivery of projects within Mental Health UK’s portfolio, supporting colleagues across Mental Health UK and the four founding charities to ensure outputs are delivered on time and to budget, and outcomes are achieved as planned.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We are seeking an experienced practitioner with knowledge of the criminal justice system and working in partnership with statutory agencies, and familiar with the role of MAPPA.  The post holder will need to be confident in the assessment and support of those convicted of sexual offences and will hold a case load of service users along with the oversight and management of volunteers who provide interventions to service users in the community.

Circles South East (Circles SE) is a registered charity and leading provider of services that address the damage to society and individuals caused by sexual harm and violence. Circles SE’s primary aim is to provide a comprehensive package of support to all whose lives have been impacted by sexual harm and sexual violence. Its vision is to become essenIally a “one stop shop” for issues relaIng to sexual abuse, and embracing multi-agency working practices. We are a community project addressing some of the most marginalized and neglected areas related to sexual violence and the harm it causes in our communities.

Deputy Head of Care

£45,000pa + Company Car and benefits (25 days annual leave and pension)

This is a national role

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Deputy Head of Care to hold national responsibility for the operational management of identified Care projects, driving their development and implementation.

Reporting to the Director of Care and working in partnership with health, education and social care professionals, you will take responsibility for the line management of Family Support Managers for the Kentown Programme and the development of new locality projects as identified by the Director of Care Services.

Having worked previously in a senior management role, with experience of working in a stressful and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly – you have a strong sense of drive and a warm and friendly working style.

· Strong networking skills and confident use of MS Office - Educated to A-level or equivalent with a recognised childcare and management qualification (NVQ4 or equivalent)

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about these benefits and working with us please visit our website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send an up-to-date CV with a covering expression of interest letter to us via the link.

Closing date for applications is 20th June.

First interviews will take place at Cassini court on 21st June, with second interviews thereafter.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Registered Charity No: 1070532