Support jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London E1, with the team meeting minimum twice per month to collaborate in person. Flexible working options available in line with Crisis’ Hybrid Working Policy.

Vacancies:

• x1 Individual Giving Manager (Acquisition) – 12-month fixed term contract, parental leave cover
• x1 Individual Giving Manager (Development) – Permanent opportunity
• x1 Individual Giving Manager (Legacy and Mid-Value) - Permanent opportunity

Please flag when answering the screening questions, which opportunity you prefer and if you would want to be considered for one, two or all three vacancies, and we will factor this into our shortlisting.

About Individual Giving at Crisis

We’re transforming how we connect people with our mission to end homelessness — building a more integrated, insight-led approach to brand and supporter engagement. With a bold new directorate strategy and refreshed team structure, Individual Giving sits at the heart of our plans to grow sustainable income and inspire lasting support.

The Individual Giving team plays a central role in delivering our ambitions: maximising the power of our sector-leading Christmas appeal while driving year-round growth across our “Fab Three” income priorities — Regular Giving, Mid Value and Legacies.

These roles offer an exciting opportunity to shape the future supporter experience at Crisis — creating powerful, emotionally resonant campaigns that connect people to our mission and inspire them to help end homelessness for good.

About you

Individual Giving Manager (Acquisition)

Play a vital role Crisis’s flagship Christmas appeal — and turn that momentum into year-round supporter growth.

We’re looking for an ambitious acquisition specialist to lead Crisis’s sector-leading Christmas appeal — one of the biggest and most recognised in the UK charity sector — and to build on that success by driving sustained, year-round growth in our supporter base.

You will oversee integrated multi-channel acquisition campaigns across DRTV, digital, print and direct mail, and spearhead new face-to-face fundraising trials to help us identify scalable routes to reach new audiences. With a clear focus on data, insight and test-and-learn, you’ll capture the power of Christmas to recruit and inspire supporters who want to stay with Crisis for the long term.

Individual Giving Manager (Development)

Turn first gifts into lasting relationships — and make every supporter feel part of ending homelessness for good.

We’re looking for a talented supporter development specialist to lead Crisis’s year-round retention and stewardship programme. You’ll take the incredible wave of engagement generated through our flagship Christmas appeal and turn it into deep, long-term relationships — inspiring supporters to stay, give again and give more all year round.

Using insight and creativity, you’ll deliver multi-channel communications that strengthen loyalty, increase lifetime value and make every supporter feel part of our mission to end homelessness. You’ll work closely with our Acquisition, Mid-Value and Legacy and Supporter Experience teams to embed a truly supporter-first approach, ensuring every interaction feels personal, purposeful and powerful.

Individual Giving Manager (Legacy and Mid Value)

Inspire deeper commitment — turning supporters’ passion into powerful, long-term impact.

We’re looking for a relationship-led fundraiser to shape and grow Crisis’s Mid-Level and Legacy Giving programmes — helping supporters take the next step in their journey with us. You’ll develop compelling propositions and stewardship approaches that deepen engagement, strengthen loyalty and increase lifetime value.

Building on the powerful connection forged through our Christmas appeal, you’ll identify and nurture mid-value prospects and legacy enquirers, creating moments of genuine inspiration that encourage lasting commitment. Working closely with colleagues across Individual Giving, Supporter Experience and Brand, you’ll develop thoughtful, emotionally resonant communications that connect people to the heart of our mission,

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 3 November 2025 23:55

Interview date and location: Thursday 13 and Monday 17 November 2025 via Microsoft Teams

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Content & Copywriting Officer will involve developing engaging content for our social media channels, website blogs, and news section, as well as collaborating with the Search Engine Optimisation Officer to optimise copy for improved visibility and reach. You will play an important part in telling Muslim Aid’s story, inspiring our supporters, and helping to drive donations through impactful and well-crafted messaging.

About the Role:

1. Develop compelling, engaging, and audience-focused content for social media platforms, blogs, news updates, and campaigns.
2. Collaborate with the SEO Officer on the production of keyword-optimised copy for landing pages, appeals and campaign content.
3. Develop storytelling pieces that highlight Muslim Aid’s projects, beneficiaries, and impact.
4. Review written content for accuracy, consistency and alignment with Muslim Aid’s tone of voice and brand guidelines.
5. Collaborate with the programmes, fundraising and communications teams to deliver content that supports appeals and organisational goals.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Proven experience in content writing, copywriting, or digital communications.
2. Excellent writing, editing, and proofreading skills with attention to detail.
3. Experience writing for social media, websites, and blogs.
4. Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
5. Strong research skills and ability to generate creative, compelling content ideas.

Why you should apply:

Join Muslim Aid as a Content & Copywriting Officer and use your creativity to tell stories that inspire change. You’ll craft impactful, optimised content that connects supporters to our mission and drives donations. If you’re passionate about storytelling and making a difference, apply now to help shape Muslim Aid’s voice and impact.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Community Outreach (Bounce Back) Worker
Contract length: 1 Year
Hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base: Mental Health Urgent Care Centre (MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is Friday 24th October at 5pm.
Interviews will be held on Thursday 30th October at our Letchworth Wellbeing Centre.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

We have an exciting opportunity for a Perpetrator Service Operations Manager to join the Drive team in Cumbria, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Cumbria.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse Perpetrator Service Operations Manager you will:

• Ensure that all support and advice given is in line with Drive Partnership key messages and strategic objectives.
• You will contribute to the development of the Drive model through service reviews, supporting the Drive Partnership in delivery challenges and implementation of changes to the Drive operational model.
• You will act as a champion for Drive across the area in all aspects of development and delivery. You will be expected to represent the service at local and national events; deliver training and presentations as appropriate.
• You will support the Commissioner and Drive Central Team in identifying and securing resources and implementing future funding plans agreed for the service.
• You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

You will need:

• Have a track record in leading projects and developing new service provision. Use support and guidance from Line Manager/Practice Advisor/Drive Central Team and steering group or elsewhere to support personal and agency effectiveness.
• Have evidence of keeping reliable and timely reporting and meeting deadlines.
• Can take responsibility for own workload and has confidence in their own ability to make decisions.
• Understands decision making rights within their role and applies this consistently.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Email Marketing Officer at The Royal Marsden Cancer Charity

Full Time, Permanent

Location: Chelsea, London UK with a minimum of one day a month in Sutton

Hybrid Working: 40% of time in Chelsea/Sutton office, London UK

£28-32k DOE

About the Role

The Email Marketing Officer role is key to our supporter communications. You will work across teams to deliver our email programme, building high-quality, personalised campaigns and engaging content using your copywriting skills. This is a varied role requiring a motivated, organised, and collaborative approach to champion engagement and a data-driven strategy.

Why Join Us?

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

The Marketing and Digital team are a creative and supportive team, responsible for The  Royal Marsden Cancer Charity website, email, social channels, brand building, paid advertising  and more. This is an exciting time to join our growing Marketing and Digital team as we shape and improve the charity's brand building and digital approach. The Charity is also committed to its biggest fundraising appeal to date, for a new major development project in Chelsea.

Working for us offers you a rewarding career and the chance to really improve the lives of those living with cancer. 

What you'll be working on:

• You'll support the team with the end-to-end delivery of marketing, stewardship, transactional and automated email campaigns.
• You'll create engaging content and brand-aligned creative assets, using strong copywriting and data insights.
• You'll act as a champion for email best practices, ensuring compliance with data protection regulations.
• You'll continuously develop and improve personalised user journeys to boost supporter engagement.
• You'll analyse email effectiveness using analytics (CRM, Google Analytics) and manage the email testing plan.
• You'll proactively collaborate with internal teams to share insights and ensure seamless, high-quality supporter communications.

This job is for you if…

• you have experience using an ESP such as Adestra or Mailchimp and ability to quickly pick up new digital tools and software
• you have knowledge and understanding of the principles of email marketing best practice
• you have excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
• you have the ability to communicate, collaborate and build good working relationships
• you have strong organisational skills, ability to work proactively and manage multiple tasks concurrently.

What we offer:

• Hybrid working, with 40% of time spent in our Chelsea, London office and a minimum of one day a month in Sutton.
• 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
• 27 days annual leave
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you.

How to Apply:

Please click 'Apply' and submit your CV and cover letter.

• Closing date for applications: 9am on Monday 3 November 2025
• Interviews: 11 & 13 November 2025 (in person)
• Role starts: 5 January 2026

Are you interested in a Group Business Development/Referrals Assessment Manager position working for a business specialising in housing, care and support for people with visual impairments, and other specialist needs? This new position will provide the successful candidate with an opportunity to make their mark in helping us to achieve our ambitious but realistic plans for further business development and growth.

As an inclusive, forward-thinking business, we take pride in our approach in investing in our people and are looking for a highly competent and motivated professional to join us. The business is keen to recruit someone who wants to excel in their role and play a key part in our Business Growth Strategy.

The role is hybrid and is based in Harborne. We apply a flexible approach to working patterns to ensure a better work-life balance for staff. 

Key responsibilities of the role include:

• Proactive in assessing and responding to tender opportunities with local authorities and other commissioning bodies.
• The lead and main point of contact for new referrals and call offs. 
• Lead on person-centred assessments of individuals’ support needs, and supporting the transition of new people entering services, in collaboration with local operational teams.
• Building effective working relationships with commissioners, local authorities, health bodies, funders, and corporate partners.
•  Able to produce detailed financial costings for proposed packages of support and ensure funding agreements are secured.
•  Able to contribute to the organisation’s development and growth strategy.

The ideal candidate profile:

• Experience within the care, health, and/or housing sectors, particularly in learning disabilities and sight disabilities.
• Ability to assess and analyse a wide range of support needs and referral information.
• Experience in writing and submitting successful tenders.
• Proven track record of achieving growth targets.
• Excellent communication, analytical, and organizational skills.
• Full UK Driving Licence and use of a car for business purposes.

Our benefits include:

• 23 days Annual Leave (After your second year of service one additional day, subject to a maximum of five additional days) + 8 Bank Holidays
• Paid Birthday leave
• Employer Pension contribution
• Staff discount scheme
• Employee Assistance Programme
• Long Service Awards
• Ongoing training with support and development opportunities

New Outlook Housing Association and Vision Homes Association are well-respected organisations and have joined forces in supporting and caring for people with visual impairment and complex needs. We are proud of the work we do for the people we support, so if you can help us build on our successes, enjoy being part of a small team, and have a positive outlook, then we would like to hear from you.

About Us:

New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997.  Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.

Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.

How to Apply:

For more information and Job Description please visit our website.

Please submit your CV and covering letter stating ‘what qualities and experience you can bring to the role’ 

Closing Date: 6th November. Please note, we are actively reviewing applications and may close this advert early if a successful candidate is found.

Interviews: Interviews will take place on 10th November.

New Outlook and Vision Homes Association are Equal Opportunity Employers

No agencies.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis Café Support Worker
Reference: 307
Responsible to: Crisis Cafe Coordinator
Salary: From £24,336 Per Annum (pro rata for part time hours)
Hours: Full-time 37.5hrs (Part-time hours considered starting from 15hrs)
Work pattern: Working on a 7-day rota, working 17:30pm - 01:30am.
Working Base(s): Ware
(expectation to travel across Hertfordshire where necessary: Stevenage, Watford and Hatfield - mileage paid when not working at home base)

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.

By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 26th October 2025 
Interviews to be held week of 3rd November 2025 
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).

What will you be doing? 

Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.                             

What will the role involve: 

• Leadership of the Advice and Infromation Team 
• Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
• Partnership and Stakeholder Mangement 
• Full job description attached and avaialble on our website.

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 29th October 2025

Recruitment morning will be held on 6th November 2025 that will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

Who we’re looking for and why join us

At Refugee Legal Support (RLS), we’re seeking a dynamic leader to become our new Fundraising Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move. 

Following significant growth in recent years, you’ll build on strong foundations to support the organisation’s sustainability. You’ll bring strategic vision, excellent stakeholder management skills and a collaborative approach to support the delivery of RLS’s new strategic plan. 

However this role goes beyond fundraising. You’ll also be a key member of our Management Team and work closely with our Executive Director, Legal Director and board of trustees to shape the future of the organisation. This is therefore a perfect opportunity for anyone looking to develop their senior management skills. 

This role combines strategic oversight with hands-on work, bridging urgent funding needs, long-term fundraising strategy and organisational leadership. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s impact while shaping its future.

About Refugee Legal Support (RLS)

Our structure

Refugee Legal Support (RLS) operates as a registered organisation in both the UK and Greece, reflecting our international scope and impact. Our governance structure includes a dedicated Board of Trustees and specialised subcommittees that provide oversight and strategic direction. We’re supported by a dynamic management team and dedicated, expert project teams who deliver our mission across Greece, the UK, and Northern France.

What we do

Refugee Legal Support is an international legal support organisation, with operations in Greece, the UK and Northern France. We’re committed to ensuring access to justice through expert legal information and advice to people seeking safety and family reunification. Our casework is a tool to tackle individual and systemic injustice in immigration systems. 

We strive to develop inclusive, sustainable and regenerative ways of working which are directly informed by those with lived migration experience. We support the global movement that fights entrenched inequalities, racism and other forms of discrimination that force people to migrate. In doing so we recognise that immigration systems are weighted against those forced to migrate and stand in opposition to hostile policies, along with all forms of violence against people compelled to migrate. 

We’re specialised and use our expertise for strategic impact. We strive to be thorough and aim for precision and accuracy in all of our work. In a fast changing environment we use our experience and expertise to move quickly to meet needs, but to also think beyond the immediate context and push for positive systemic change. 

We continuously think and challenge ourselves in how we develop our anti-racist practice and empower refugee leadership. We recognise that climate justice and migrant struggles are interconnected and view our work through this lens. 

To get a fuller picture of our financial health and impact, have a look at our most recent accounts on the charity commission website. (Refugee Legal Support, Charity number: 1191680)

Our ethos

We have a strong commitment to consultative decision making and strive to be non hierarchical. We’re rooted in our foundational values of solidarity, anti-racism, independence, openness and transparency.Our colleagues play a central role in shaping our work and how we respond to need. They are dedicated to our mission and have the best interests of our clients at heart. We enable each other to fulfil our individual and collective potential in a work environment of mutual trust and respect.

Working at RLS:

The wellbeing of our colleagues is of paramount importance. We foster a friendly, supportive and collegiate working environment, and we practise consultative ways of working. We work flexibly and prioritise effective recuperation. 

Some of our benefits include:

• Generous annual leave: 28 days (pro rata for part time employees) plus bank holidays and additional days at Christmas;
• Flexible working schemes, compressed hours and remote working are available;
• 8% pension scheme with ethical pension provider. RLS contributes 5% with minimum 3% staff contribution;
• Wellbeing offering: access to specialist individual counselling, group clinical supervision or alternative means of wellbeing support (body and mind classes of choice);
• Enhanced maternity and partner leave;
• Enhanced sick leave and pay;
• Wellbeing leave;
• Learning & Development: each member of staff has access to training resources and courses and shadowing opportunities;
• We work in a purpose built office environment near Old Street Station, shared with two like-minded organisations. 

Role Overview: Fundraising Director 

The successful candidate will lead RLS’s income generation through our next phase of development. You’ll oversee our relationships with key funders, individual giving, our approach to major donors and our communications. You’ll work closely with the Management Team and trustees to set and implement fundraising strategy and highlight and manage risk. 

As a member of the Management Team, you’ll be involved in the day-to-day leadership and oversight of the organisation, with involvement in decisions from strategy to HR, project design and many other aspects of our work. 

Core Responsibilities: 

1. Fundraising strategy and development ○ Lead the development and delivery of RLS’s fundraising strategy to meet our funding targets and deliver our strategy. 

• Meaningfully involve and guide the Management Team, trustees and Fundraising Officer in strategy development and delivery. 
• Develop new funding sources as appropriate. 
• Ensure that funding sources fit with RLS’s values and our moral and ethical fundraising policy. 
• In future, there may be other line management responsibilities as RLS’s staff changes to meet our new strategy. 

2. Organisational leadership

• Work with the Management Team and trustees to lead on the delivery of RLS’s strategic objectives. 
• Work with the Management Team to lead RLS, including finding creative solutions to issues as they arise and ensuring the smooth running of the organisation. 
• Foster a supportive work environment that’s true to RLS’s values. 

3. Lead on funder relationships

• Develop and cultivate relationships with potential funders. 
• Develop and maintain a strong pipeline of funding opportunities to meet our targets and fulfil our strategy. 
• Lead relationships with existing funders, ensuring that they’re regularly engaged and that all reporting deadlines are met. 
• Support the Fundraising Officer to lead on certain funder relationships. 

4. Proposal and application development

• Lead the development of compelling applications and proposals for funders. 
• Work closely with internal stakeholders to ensure that all funding applications meet the needs of RLS and align with our strategy. 
• Support the Fundraising Officer to deliver high quality proposals and applications. 

5. Individual giving and major donors

• Work closely with the Fundraising Officer to develop and deliver a high quality individual giving programme to meet our fundraising targets. 
• Manage relationships with major donors and further develop this income stream. 

6. Communications and events

• Work closely with the Fundraising Officer to develop and deliver RLS’s communications strategy. 
• Work with the Fundraising Officer and CEO to oversee and continue to develop RLS’s website. 
• Organise and deliver events from time-to-time to support the delivery of RLS’s fundraising strategy. 

7. Risk management, reporting and record keeping

• Ensure that the Management Team and board have an accurate picture of RLS’s financial position, including a clear picture of risk. 
• Oversee accurate records of funder and donor relationships and income through our CRM. 

8. Representing RLS and occasional travel

• Represent RLS at events from time to time. 
• Occasional travel, potentially including international travel. 

9. Line management

• Provide high quality line management to the Fundraising Officer. 

 In future, there may be other line management responsibilities as RLS’s staff changes to meet our new strategy. 

Person Specification 

• Senior leadership experience in income generation 
• Proven success in securing significant, multi-source funding, including trusts and foundations. 
• Expertise in developing long-term financial strategy and sustainability 
• Experience in shaping and overseeing individual giving campaigns 
• Excellent relationship-building and communication skills 
• Ability to find creative, innovative solutions and problem-solve. 
• Strong leadership skills, including the ability to foster a team-wide understanding of and involvement in fundraising. 
• Have a strong commitment to advancing migrant justice. 
• Be an active listener and a progressive leader. 
• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). A criminal record is not necessarily a barrier to recruitment but should be disclosed on application 
• Have the right to work in the UK. 
• Fluent in English. 
• Have lived experience related to migration and/or experience of and relationships in the migrant justice sector (desirable). 

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis House Support Worker
Reference: 306
Responsible to: Crisis House Coordinator
Based: Crisis House – Hemel Hempstead
Salary: £24,366 per annum, pro rata for part time (First salary review after successful probation completion)
Hours: Full time 37.5 hours (Part-time considered)
Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am
Contract: Permanent

About the Service

Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis.

The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:

• To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire.
• To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers.
• To remain a source of independent support for all Service Users.
• To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services.

About the Role

As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 31st October 2025.
Interviews to be held week of 10th November 2025

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings.

No agencies please.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title: Kent Infant Feeding Peer Supporter

Contract: Fixed term to 1st January 2029

Contract type: Part time

Hours per week: 16 hours per week

Location: Community based with travel around Maidstone, Malling, Seven Oaks, Tonbridge, Tunbridge Wells.

Salary: £24,500 FTE

Closing date: Sunday 16th November 2025

Interview date: Interviews will be conducted week commencing 24th November 2025

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals, within families homes and virtually via social media platforms, phone and video calls.

Your role will include: 

• To provide breastfeeding and infant feeding peer support to parents and.
• Support in delivering inductions and offer shadowing for volunteer peer supporters.  

• To attend regular supervision/support sessions.  

• Collecting data as and when required including case studies and narrative of work with the communities.   
• Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.

About you

· Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Experience of working with families from diverse backgrounds.

· Good interpersonal skills with the ability to create rapport with a range of people.

· Have knowledge of the local perinatal services and communities within the Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply

Trusts and Grants Fundraiser

Service: Business Development

Salary:

•     Starting at £32,635 FTE per annum, rising to £36,158
•     Additionally, £3,866 Inner London Weighting FTE per annum OR
•    Additionally, £480 home-based allowance FTE per annum

Location: Head Office, London / Hybrid or Homebased

Hours: Full-time (37 hours per week).

We offer flexible working arrangements - please see below for more details.

Contact: Permanent

Family Action & the role’s impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for an experienced Trusts and Grants Fundraiser to join our Trusts and Grants team. You will play a vital role securing funding from charitable trusts, foundations, and statutory sources to support Family Action’s work across the UK.

Main Responsibilities:

• Secure and grow income from charitable trusts, foundations, and statutory funders, targeting 5- and 6-figure grants to support Family Action’s strategic priorities.
• Develop multi-year and partnership funding opportunities to strengthen long-term income sustainability.
• Manage and expand a portfolio of existing and prospective funders, cultivating strong and lasting relationships through effective stewardship and communication.

Main Requirements (for details check the job description and person specification):

• Two-years experience of fundraising from trusts, foundations and statutory sources.
• Demonstrated success in securing 5 and 6- figure grants.

Benefits:

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

·  Closing Date: Monday 3rd November 2025 at 11.59pm

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. 

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

Actors’ Trust supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.

It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community, and our recent repositioning has seen us take a step towards this. You would play a key part in helping us achieve our ambitions.

This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.

We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.

This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.

The application deadline is 8.59am on Monday 27th October. Interviews will be held on Wednesday 5th November at our offices in Adam Street, London, WC2N 6AD.

Team Lead South (Engagement and Support)

Location: Cambridge & Ely

Salary: £34,000 – £38,000 per annum

Closing date: 27/10/25

Interviews to be held week beginning 3rd November

Full Time (35 hours per week) 

Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role.  The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our South Locality – in Cambridge City and Ely. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.

We are looking for a highly motivated professional with experience working within a practical support, youth work or mental health role, and with experience of managing people.  The Team Lead will bring strong expertise and leadership to Centre 33’s holistic support offer for young people aged 13-25 years: our open-access drop-in, ongoing support around practical needs such as housing, and flexible mental health support. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services.  They will develop strong relationships with local organisations to ensure effective joint working and support for young people.  This role may deliver ad hoc case work to support young people with more complex needs but will not hold an ongoing regular case load.

The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.

This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.

This post is subject to a DBS check, references & providing evidence of eligibility of Right to Work in the UK

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements