Support jobs

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As a Researcher at UnLtd, you will be responsible for a range of research and evaluation activities on key programmes and projects. You will work across the project lifecycle, developing new work, as well as collecting, analysing, and interpreting data to produce insights and reports that inform and influence internal and external stakeholders.  

Alongside this, you will contribute to developing a culture of learning, ensuring that insights and evidence generated by our research and evaluation activity feed back into the organisation, allowing UnLtd to iterate our work and be an impact-driven, agile, learning organisation. This is an independent role within a dynamic delivery organisation, so we are looking for an implementation researcher to help elevate our research to the next level.

Join us and help create opportunities that change young lives.

Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed.  We're looking for a Partnerships Manager to help transform young people’s futures. In this role, you’ll retain and grow corporate partnerships that fund our programmes and provide paid internships, mentoring, and volunteering opportunities.

You’ll lead a portfolio of corporate partners dontating five figure amounts, inspire businesses to invest in social mobility, and secure long‑term commitments that deliver real impact. Working closely with colleagues across programmes and income generation, you’ll ensure partners see the tangible difference they make while championing employer engagement at events and through networks.

We’re seeking someone with proven account management experience at a mid to high level, exceptional relationship‑building skills, and the ability to collaborate brilliantly with colleagues and partners. If you’re proactive, organised, and motivated by creating opportunities for young people, this is your chance to make a lasting difference.

For full information view our candidate pack, which is available when you click on Apply.

Closing date for applications: 9am on Monday 12 January 2026

First stage interviews: expected to take place w/c 19 January 2026

Ashinaga UK is recruiting a Programme Coordinator to support the delivery of the Ashinaga Africa Initiative leadership development programme for African Scholars studying in the UK. As part of a mission-driven global organisation, the coordinator will play a key role in ensuring smooth programme operations, student support, and administrative excellence throughout the annual Scholar cycle. This role is ideal for someone who is organised, proactive, and passionate about helping young leaders thrive. The coordinator will work closely with the Programme Manager to streamline processes, support events, maintain essential systems, and strengthen the overall Scholar experience across the year. 

The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 120,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 11 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with university partners and donors.  

Programme Coordinator

• Location: Remote. Candidates must be willing to travel regularly for programme activities and team meetings. 
• Contract: Full-time, Monday to Friday with occasional work on weekends or evenings. 
• Hiring Date: February 2025 (Initial 12-month contract with the possibility of renewal). 
• Salary: £30,000 - £32,000 dependent on candidate’s experience. 
• Pension: You will be enrolled in our Personal Pension Scheme and Ashinaga UK will match your contributions by up to 8% of your basic salary. 
• Holiday allowance: 24 days per annum (pro rata - in addition to public holidays). 
• Probation: The postholder will be subject to a six-month probation period. 
• Right to Work: Ashinaga UK does not sponsor work visas. Applicants must already have the right to work in the UK. 
• Deadline for applications: 15 January 2026. Applications will be reviewed on an ongoing basis. 

Key Responsibilities

Programme Coordination & Operations 

• Support the end-to-end delivery of Ashinaga UK’s annual programme cycle (including university preparation camps, inductions, monthly calls, workshops, summits, and graduation activities). 
• Deliver administrative logistics, schedules, venues, travel arrangements, and programme communications. 
• Coordinate speaker invitations, facilitator briefs, and session materials. 
• Track Scholar attendance, progress and compliance across the year. 
• Draft Scholar-facing policies to support effective delivery of the programme. 

Scholar Support 

• Support Scholars in their academic, personal and professional development through the AAI leadership framework, including check-ins, coaching and progress tracking. 
• Assist in the development, organisation, and delivery of student support programming such as leadership events, workshops, and one-on-one coaching call logistics.
• Support Scholars as they develop their Ashinaga Proposal social impact projects. 

Data & Systems Management 

• Maintain programme records, databases, and reporting tools (including through our Scholar App, CRM, and internal systems). 
• Support the Programme Manager in monitoring programme KPIs and documenting insights. 

Communication 

• Write articles, Scholar profiles, and programme updates for use on the Ashinaga UK website, newsletters, and external reports. 
• Create multimedia content (photos, short videos, social media material) to showcase Scholar stories and impact 

Essential qualifications, experience and skills: 

• A Bachelor’s degree or equivalent experience 
• Right to work in the UK 
• Strong organisational and administrative skills 
• Excellent attention to detail 
• Ability to manage multiple priorities and meet deadlines 
• Excellent communication and interpersonal skills 
• Knowledge of the UK higher education system 
• Ability to work independently and collaboratively 
• Adaptable and comfortable in a fast-paced environment 
• Values aligned with Ashinaga’s ethos, vision, and mission 
• Ability to travel regularly in the UK and internationally on the rare occasion 

Desired skills and experience: 

• Experience working with university students or international students, especially from sub-Saharan Africa 
• Experience working with or volunteering in charities or NGOs 
• Experience using data management systems 
• Understanding of global development and current affairs 
• Passion for social impact, leadership, and African development 
• French or Portuguese language efficiency is a bonus. 

Competencies and mindset: 

• Proactive, self-driven mindset 
• Strong problem-solving skills 
• Comfort with logistics and project management 
• Ability to build trust and supportive relationships with Scholars 
• Passion for widening access to education 

Want to play your part in transforming society?

You're in the right place.

Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.

Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access. 

The important stuff

Location: Brighton

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)

Salary: from £25,300

Closing date: Monday 5th January (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Upcoming Assessment Days: Thursday 22nd January

Application pack: Have a look at our application pack for more information about the role 

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• We aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
• Regular staff prayer meetings, conferences and retreats (one residential)

What will you do?

• Coach 16-24 year olds, bringing about powerful change in their lives 
• Build great relationships with relevant professionals 
• Form part of an intentional church community 

What will you gain?

• Management skills and career progression 
• Excellent coaching capability 
• Social Impact Experience
• Christian Leadership Skills 

How would you like to work with nursery age children and help inspire the next group of Coin Street champions?

Do you have a level 2 or 3 qualification in working with children?

How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?

If the answer is YES then we would like to hear from you

Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team. 

We are looking for people who have: 

• a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
• appreciate the importance of parent partnership
• knowledge of how to support children’s learning and development 
• a can-do and enthusiastic attitude
• an understanding of how to safeguard and protect children

What can we offer you?

• Competitive salary (based on your qualification and experience)
• Flexible working days for better work-life balance
• Access to high quality training
• Coaching and mentoring support
• Generous pension at 8% - 5% from the employer if you contribute 3%
• 20% discount of childcare fees
• 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
• Personal development grant of up to £1,000 per year

There's more… 

• Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
• Refer a friend bonus of £500 for existing employees
• Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
• Season ticket loan and cycle to work scheme (on completion of probation)
• Staff social events (summer BBQ and Christmas party)
• Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
• Local retail (star card) and online discounts

Contract
Permanent, 35 hours per week (shift rotas). We are open to part-time options.

Salary
£29,172 per annum at Level 3 qualified

£28,110.18 per annum at Level 2 qualified 

Successful candidates will be required to undertake an Enhanced DBS check. 

Job Purpose:  

To support the delivery of WIPs housing programme for unsentenced women, providing trauma-informed specialist support to women in HMP Bronzefield, and going through court processes, with a focus on improving housing outcomes for women affected by the criminal justice system.

Key Responsibility Areas

1. To deliver an effective housing intervention for women impacted by the criminal justice system.
2. To develop effective relationships with key stakeholders, such as housing departments, court-based and prison teams, to ensure a collaborative approach to women’s accommodation needs.
3. To provide expert advice and support to colleagues, including upskilling through information and training sessions, and supporting system change activities.

For the full list of responsibilities, please download the recruitment pack.

Terms & Conditions:

Start date: 2nd February 2026

Salary:£30,640 per annum (including £3,990 London weighting)

Location: Primarily based in HMP Bronzefield with some travel to South London.

Working hours: 35 hours per week

Contract: Permanent

Educator (Term Time position 40 weeks)
Hours: 37 hours per week
Contract: Fixed term – 12 months contract

Salary:  £28000 - £28800 Per annum Pro rata
Location:  Hatfield/hybrid , with Hertfordshire County Travel 
Driving license required and use of own vehicle.  

Are you passionate about making a difference in young people’s lives? Join hyh and help us empower the next generation with the knowledge and skills to thrive.

We’re looking for an enthusiastic Educator to deliver dynamic lessons, assemblies, and workshops to young people across Hertfordshire. You’ll cover vital topics such as homelessness, leaving home, independent living, healthy relationships, conflict resolution, and anger management.
 

What you’ll do:

• Deliver engaging education sessions in schools, colleges and youth groups.
• Build strong relationships with education providers and professionals across Hertfordshire.
• Contribute to the development of impactful resources and monitoring tools.
• Handle essential admin and outcome reporting tasks.
• Collaborate with volunteers and support their involvement.
• Participate in regular supervision and team meetings.

What we’re looking for:

• A confident communicator with experience working with young people.
• Ability to create inclusive, interactive and inspiring learning environments.
• Strong organisational skills and attention to detail.
• Passion for tackling youth homelessness and promoting positive change.

Why join us?

• Make a real difference in your community.
• Be part of a supportive, values-driven team.
• Opportunities for professional development and growth.

Ready to inspire and empower young people?
Apply now and help us shape brighter futures.

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
 
Closing Date 30th December 2025
Interview Date 8th January 2026 
Personal Interview Date 12th January 2026 

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We’re looking for someone who can lead on community engagement across the North of England – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.

In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

This role is predominantly home-based; however, travel will be required across the North of England and occasionally to Andover in Hampshire. 

Make a difference in your community

We’re looking for a Development Co-ordinator to help shape and deliver a vibrant programme for older Nepalese women (50+) in Greenwich. This is a hands-on role focused on improving health and wellbeing, reducing isolation, and strengthening access to community and mainstream services.

You’ll work directly with women from the local Nepalese community to design and deliver meaningful activities, build trusted relationships, and ensure the programme reflects the voices and needs of those taking part.

What you’ll be doing

Developing and delivering the programme

• Plan and run weekly group sessions, monthly outings, an annual health event, and an Advisory Group

• Co-produce health and wellbeing activities with participants, volunteers, and partners

• Build strong links with families, community networks, faith groups, and local health and statutory services

Working with volunteers and partners

• Recruit, support, and coordinate volunteers, including inductions and one-to-one support

• Identify training needs and contribute to the Nepalese Women’s Group Plan 2026–2029

• Promote the programme and wider Age UK Bromley & Greenwich services to women who may be isolated or facing barriers to support

Communication, monitoring, and impact

• Contribute content for the website, social media, newsletters, and local noticeboards

• Maintain accurate records, support monitoring and evaluation, and develop case studies

• Contribute to reports for funders, the Advisory Group, and Senior Management

Keeping the programme running smoothly

• Ensure safeguarding, Health & Safety, and GDPR requirements are met

• Support day-to-day budget management and value-for-money purchasing

• Attend staff meetings, supervision, and training

• Work occasional evenings and weekends (with TOIL)

This is a rewarding opportunity for someone who enjoys community-based work, values co-production, and wants to play a key role in supporting older Nepalese women to feel connected, confident, and supported.

Individual Giving Lead x2 (Supporter Experience & Acquisition)

We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care.

Positions:

• Individual Giving Lead (Supporter Experience)
• Individual Giving Lead (Acquisition)

Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £30,000 – £35,000 per annum (depending on skills and experience)
Hours: Full time, 37.5 hours per week
Contract: Permanent

Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received).

About the roles

Individual Giving Lead (Supporter Experience)

As our Supporter Experience Lead, you’ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors—ensuring every interaction feels thoughtful, bespoke, and truly valued.
This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You’ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship.

Individual Giving Lead (Acquisition)

As our Acquisition Lead, you’ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face.
 

You’ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact.

Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme.

About you

Whether your strength lies in supporter journeys or supporter recruitment, you will be:

• An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences.
• Insight-driven, curious about data, and motivated to constantly test, learn, and improve.
• A confident communicator with strong organisational skills and excellent attention to detail.
• Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm.
• Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families.

Key Responsibilities (across the two roles)

Supporter Experience Lead

• Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy.
• Create bespoke, hyper-personalised communications that enhance donor loyalty.
• Build journeys for mid-value donors, regular givers, and pre-lapsed supporters.
• Collaborate with the Acquisition Lead to deliver an exceptional welcome journey.
• Monitor KPIs and use insight to improve retention, net income, and lifetime value.

Acquisition Lead

• Plan and deliver multi-channel campaigns to recruit new supporters.
• Drive digital, direct mail, and face-to-face acquisition activity.
• Deliver a strong past-patient programme in partnership with wider teams.
• Work closely with the Supporter Experience Lead to ensure a seamless welcome journey.
• Analyse KPIs and optimise activity to achieve competitive CPA and long-term value.

Essential Skills & Experience (for both roles)

• Experience managing projects or campaigns in a fast-paced fundraising or marketing environment.
• Strong communication skills—written and verbal.
• Excellent attention to detail, accuracy, and organisational skills.
• Ability to manage competing deadlines and work both independently and collaboratively.
• Strong numeracy skills with confidence managing budgets.
• A proactive and positive team player with a passion for our mission.
• Computer literacy and experience with Microsoft Office.

In return

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years)
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programme
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.

Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles.

PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice. 

You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners. 

The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.

Key responsibilities include:

• Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.

• Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.

• Ensure clear case management, boundaries, risk management and reflective practice.

• Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.

• Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families. 

• Maintain delivery tracking and operational dashboards.

• Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers

Essential knowledge and experience includes:

• Strong experience leading frontline delivery teams providing emotional, relational or social care support.

• Proven track record ensuring high quality casework, assessments, boundaries and risk management.

• Experience delivering strengths-based, trauma-informed and evidence-informed approaches.

• Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.

• Experience leading high performing dispersed teams with confidence, consistency and compassion.

• Experience managing change and supporting staff through shifting delivery requirements.

• Strong background in safeguarding decision making, case discussions and organisational safeguarding culture. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline:  11.59pm, Sunday 4 January 2026

First interview: Friday 9 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?

2. Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?

3. Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?

4. Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?

5. Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and face to face contacts in a professional and compassionate way treating everyone with dignity.

To work with people to identify the support they need to address the problems or challenges they are experiencing and to help them to access that support.

To provide administrative, reception and finance support to the services, clients, staff and volunteers of Mind in Gwent to ensure the efficient running of the organisation.

Overview

The Campaigns and Alumni Relations Office (CAR) at the University of Sheffield is dedicated to inspiring alumni (former students) and supporters to make philanthropic gifts, as well as giving their time and expertise. A donation to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.

As part of the Individual Giving team in CAR, this role encourages people to make gifts of up to £10,000 using a data-driven approach and a range of communication and fundraising channels. The Fundraising Officer will also coordinate our community fundraising and in-memory programme to typically raise over £150,000 per year, as well as project managing direct mail, digital appeals and stewardship communications.

Acting as an advocate for philanthropy, you’ll support and motivate volunteer fundraisers and play a significant role in delivering the University’s flagship fundraising event, the Big Walk. You’ll also support the team to deliver fundraising and donor impact communications using a range of channels (email, print, web and video). On an ad-hoc basis you’ll manage our team of scholarship ambassadors to help engage donors, this may include coordinating small telephone fundraising sessions. 

This role would suit someone who excels at managing relationships and is confident interacting with donors and fundraisers on a daily basis. The successful candidate will also be a skilled project manager and communicator, able to juggle multiple tasks and think creatively to overcome problems.

Main duties and responsibilities

● Plan and deliver key fundraising projects using a range of channels (email, direct mail, events) to make direct asks for support through gifts and community fundraising.

● Ensure that all supporters have an exceptional experience and coordinate activities that demonstrate the impact of philanthropy in a meaningful and personal way to retain all donors.

● Support the wider team with elements of larger, multi-channel appeals. This will include building relationships with beneficiaries, suppliers, copywriting, using our mass email platform and manipulating data to personalise appeals. 

● Deliver community fundraising activities primarily the Big Walk, supported by the Individual Giving Manager and the Communications & Events team.

● Manage relationships with long-standing community fundraisers, as well as supporting ad-hoc fundraisers to maximise donations, showcase the University’s work and raise awareness of philanthropy. Proactively identify opportunities to build the supporter community and increase participation in fundraising.

● Manage relationships with corporate partners capable of sponsoring or participating in our fundraising activities, such as the Big Walk.

● Work with the team of scholarship ambassadors (students who have benefitted from donations) to gather and create content that tells their stories and demonstrates impact to donors.

● Oversee the day-to-day operations of ad-hoc telephone fundraising sessions. Including training and motivating the students, enabling them to make direct asks.

● Coordinate the fundraising team’s shared inbox and phone line, including delegating to other members of the team. Act as a key point of contact for donor and fundraiser enquiries, ensuring each supporter receives the highest level of customer service and

● Ensure that accurate records are maintained on the CRM database, Raiser's Edge and use JustGiving to optimise fundraising. Work with large datasets to personalise appeals and communication approaches, working to a data processing brief.

● Ensure fundraising activity fulfils its regulatory and statutory obligations (GDPR and Fundraising Regulator Code of Conduct) and its obligations for the health and safety of fundraisers and event participants.

● Carry out other duties, commensurate with the grade and remit of the post.

*This role will involve some flexible working for telephone appeals and events, outside of core hours - time off in lieu will be granted.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Essential criteria

● Experience in fundraising, volunteer management, marketing or a relationship focused role (assessed at application / interview)

● Experience building and managing supporter or customer relationships with integrity and sensitivity (assessed at application / interview)

● Experience delivering communications or marketing projects to different audiences across a range of channels including print and email (assessed at application / interview / selection task)

● Excellent written and verbal communication skills, with the ability to make direct asks for support through written communications (assessed at application / interview / selection task)

● Experience of working collaboratively and flexibly, as part of a team, and with colleagues from across teams and the wider organisation (assessed at application / interview)

● Ability to deliver an outstanding supporter experience whilst acting as a passionate ambassador for the University (assessed at application / interview)

● Ability to manage and progress multiple projects across a busy and varied workload, including producing and working to clear briefs, project plans and deadlines (assessed at application / interview)

● Understanding of the principles of fundraising and a genuine belief in the transformative power of philanthropy in Higher Education (assessed at application / interview)

● A creative approach to problem solving with the ability to react and work flexibly in a fast-paced and dynamic environment (assessed at application / interview)

Desirable criteria

● Ability to manage and motivate individuals, volunteers and/or a team to achieve targets (assessed at application / interview)

● Experience of Raiser’s Edge database or equivalent CRM database and a high level of attention to detail when it comes to working with data (assessed at application / interview)

Further Information

Grade: 6

Salary: £32,080 - £36,636 per annum

Work arrangement: Full-time - flexible arrangements considered

Duration: 12-month contract, starting January or February 2026

Line manager: Head of Individual Giving

If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a Community Coach based in Islington and surround communities in London to deliver our unique programme supporting young people into further education and employment. If you are….

· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme

· Able to tell the stories of our work through data

· Confident in running one-to-one and group work sessions

· Knowledgeable of employability practices and the importance of tailored progression planning for young people

…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.

We look forward to hearing from you.