Support Manager Jobs in Birmingham, West Midlands
We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter Furniture shop in Erdington. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
- We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Community Fundraising Manager to join a children related charity in order to manage ambitious team of two.
This will be full time or part-time role based in Staffordshire.
As a Community Fundraising Manager you will:
- be responsible for national community fundraising, digital community fundraising and fundraising events including third party and DIY challenge events programmes.
- guidance the team to develop and deliver multi-channel marketing plans and stewardship journeys, to drive income, collaboration and high levels of engagement around the events and community portfolio to help us achieve a step change in income.
- lead, motivate, support, develop, train and inspire the Community and Events teams,
- Lead the operational management and delivery of Community Fundraising and Fundraising Events, with a focus on refining and developing fundraising and events offering
In order to be successful, you must have experienced :
- Strong experience in the field of Event management, Community Fundraising or Digital Fundraising
- Experience of strategy development, planning and Implementation
- Experience of utilizing in depth data analysis and segmentation for marketing purposes
- Previous experience and knowledge of CRM systems
- Excellent interpersonal, influencing and negotiation skills with the ability to communicate effectively and passionately
- Ability to develop excellent working relationships with senior management, staff and volunteers
- Driving license and access to a car
Salary: £35,000- £38,000 per annum depending on experience
Contract type: permanent, full time or part time
Location: Cannock, Staffordshire, flexible working
Deadline: on rolling basis
Interview date: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
An amazing opportunity to join this international animal welfare charity as the Trusts Fundraising Manager, you will manage an officer to drive the development and delivery of trust fundraising programme.
The charity have a remote working policy where internal/external meetings take place once or twice a month in London.
The Role
Manage the delivery of the trusts fundraising strategy, including work to identify and research potential new sources of trusts funding, to meet agreed annual targets.
Develop and manage the delivery of an annual work plan and pipeline for the trusts fundraising programme
Research and make approaches, pitches, submissions and applications to charitable trusts and foundations (both in the UK and overseas territories)
Provide the Senior Trusts Fundraising Officer with clear, collaborative and supportive line management.
Research and pursue trusts fundraising work in assigned new target areas, to expand the programmes reach and impact.
Write clear, concise and compelling proposals, and feedback reports for successful applications and submit in a timely manner.
The Candidate
Extensive knowledge of trusts and statutory fundraising principles and practices including in an international development environment/context.
Knowledge of the current trusts and statutory and fundraising market, including potential supporters. Knowledge of developing and delivering compelling pitches and applications to trusts.
Knowledge of the requirements and expectations of working in the charity sector.
Experience of working in a fundraising management role or equivalent, with a track record of developing and maintaining relationships with partners and/or potential supporters that ultimately generate income.
Experience of managing a trusts fundraising programme, and developing a trusts pipeline or equivalent.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful , but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Major Donor Manager
Hours: 37 hours per week (1 fte)
Location: Home based, with occasional travel to our Manor Yard office in Dorset, and other locations for meetings as required
Salary: Grade D £33,653 - £38,166 depending upon experience plus 8% employer pension contribution
It is an incredibly exciting time to be joining us. If you are passionate about the environment, conservation and tackling biodiversity loss you couldn’t be in a better place!
Over the next five years, Butterfly Conservation is committed to delivering the biggest possible impact for nature, playing a leading role within the conservation sector with our new, ambitious strategy. We’re recruiting to this role at Butterfly Conservation to provide a focus on our major gifts programme in support of our strategic aims.
This postholder will design and implement creative, inspiring and persuasive approaches, campaigns and events to attract major donors. You will manage and build relationships with existing and prospective individual supporters to secure long-term support. You will already have experience of major donor fundraising and be ambitious, creative and able to apply innovative approaches to our work. The role offers an amazing opportunity for a high value fundraiser to lead on and shape this income stream.
Your first-rate interpersonal skills, high level of organisation and ability to write exceptional communication materials will lead you to success in this role.
If this sounds like you, and you are excited about the prospects of working for a leading conservation charity, please read through the job description and person specification to see if you have the right skills to join the team and find out more about Butterfly Conservation on our website.
This role is home-based, with the requirement to attend team and donor meetings when required.
Closing date for applications: Midday Monday 17 June 2024, however, we will be reviewing applications as they are received and reserve the right to close the post early.
Interviews will take place online on Tuesday 25 and Wednesday 26 June 2024
Butterfly Conservation is an equal opportunities employer and welcomes applications from people from the widest possible diversity of backgrounds, cultures and experiences. We are dedicated to encouraging a supportive and inclusive culture. Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.
Candidates must have the right to work in the UK.
No agencies please.
We believe our work has never been more important.
Wildlife is in steep decline across the UK and over three-quarters of butterflies and two-thirds of moths are declining. We recognise it needs a great team with a wide variety of skills to tackle the problems facing butterflies, moths and the environment.
Our staff and volunteers are proud to be part of Butterfly Conservation and are dedicated to making a difference to the environment we live in. We understand the importance of maintaining and expanding our expert and valued team of people and offer a range of roles located all over the UK, from the peat bogs in Scotland to the post room in Dorset.
REF-214 340
What is the University for the Creative Arts Students’ Union?
Are you passionate about supporting and enhancing the student experience in a creative and dynamic environment? The University for the Creative Arts Students' Union (UCASU) might be the perfect place for you. As an independent organisation from the University for the Creative Arts, we are dedicated to representing and advocating for the diverse community of students at the university. Our mission is to ensure that every student's voice is heard and their university life is enriched through a wide range of activities, services, and opportunities.
At UCASU, we believe in the power of creativity and collaboration. Our team works tirelessly to create an inspiring and supportive environment where students can thrive both academically and personally. From organising cultural and social events to providing essential welfare support, we are committed to making a positive impact on the student experience. Our initiatives not only enhance the campus atmosphere but also foster a strong sense of community and belonging among students.
Working at UCASU offers a unique opportunity to be part of a forward-thinking and innovative organisation. You will be joining a team of dedicated professionals who are passionate about student engagement and development. Our workplace culture is one of inclusivity, creativity, and continuous improvement, making it an ideal environment for individuals who are enthusiastic about making a difference. If you are looking for a role where you can contribute to the growth and success of students at one of the UK's leading creative arts universities, UCASU is the place for you.
Why Work Here?
Right now at UCASU, we are going through a process of transformation. Since September 2023 a Change Director has been working to develop and implement a turnaround plan overseen by a Turnaround Board. Following an increased funding arrangement for the Students’ Union with the University from £420,000 to £581,000 for the 2024/25 financial year (one of the few Students’ Unions in the country to receive a significant block grant rise this year), we are now opening recruitment for several positions to put in place the staffing structure we need to be able to deliver for students. We are currently undertaking a commercial review through Greenhouse Consultancy and Nina & Co as well as strategic research by Alterline that will lead to a new Strategy for the Students’ Union, and a clear direction for how to deliver commercial services.
This is a really exciting time to join UCASU. You will be part of a new structure, shaping a new way of doing things, putting together a new strategy and being part of a brand new culture. Get involved!
Job Purpose
This position has a pivotal role in ensuring the financial sustainability and operational excellence of the Students' Union. This role will drive the strategic direction of financial, HR, and operational functions. Proactively identify opportunities for improvement, streamline processes, and implement data-driven solutions to enhance the efficiency and effectiveness of the organisation. Collaborating closely with the CEO and the Director of Commercial and Operations, as well as other staff to align the Union's financial, operational, and commercial strategies with its overall mission and goals.
This role will:
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Provide strategic leadership and oversight of the Union's financial, HR, and operational functions
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Ensure robust financial controls, accurate reporting, and compliance with relevant regulations.
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Drive continuous improvement in operational processes and systems.
For a more detail job description, please head to the application link.
Closing date for applications: Monday 24th June, 9am
Interviews: Monday 15th July (remote)
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. As part of our commitment to end the homelessness of more people using our direct services, including people with complex needs, we are seeking a Practitioner Psychologists or Psychological Therapists to join our fantastic Clinical Psychology teams in locations around the UK.
You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences
About you
We are looking for people who are community focused and driven by our shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support. You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of psychologists led by a Lead Psychologist.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave
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Highly competitive, enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! Full list of benefits available on the careers pages of our website
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team will contact you to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Safe Accommodation Community Outreach Support Worker supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
A fantastic national disability charity have a vacancy for a Community Fundraising Manager role North England, and Harris Hill are looking for a dynamic and charismatic candidate to join their expanding team!
As a Community Fundraising Manager -North England you will
- Identify and build long term relationships with key regional contacts in the North, local businesses, organisations and individuals to encourage financial and long term support for the charity within the region
- lead on the implementation and delivery on the community fundraising strategy in order to generate net income and attract more people to support the charity within the region.
- You will work with the Senior Community Fundraising Manager to develop the Community Fundraising strategy with implementation of core activities and identifying other potential regional opportunities.
Additional to this, Community Fundraising Manager has an exciting opportunity to work closely with the Northern Ireland Operational Team, delivering community fundraising projects and building relationships with local businesses for a new Hub in Belfast.
If you’re an experienced fundraiser and relationship builder with a passion for ensuring that people living with disabilities can receive the care, support and advocacy that they need, then we want to hear from you.
Ideally you will have experience:
- Extensive experience of recruiting, supporting and stewarding fundraisers or volunteers
- Extensive experience of building successful internal and external relationships
- Experience of managing multiple priorities simultaneously while still providing the highest level of customer care to all supporters
- Experience of financial budgeting and reporting
- Experience of working with fundraising databases, preferably Raiser’s Edge.
- A demonstrable commitment to enabling an inclusive and diverse workforce to reflect our community.
- Self-motivated and supportive to other team members.
- Highly organised with the ability to work under pressure.
- Ability to manage a complex workload and meet conflicting deadlines.
- You will need access to their own vehicle for travel but mileage will be paid
Salary: £36,563
Contract type: Full time, permanent – 37.5 hours a week, with some out of hours/weekend work as and when required (flexible working policy)
Location: this role is homebased, but the postholder will be expected to travel frequently around the region visiting key stakeholders – fuel will be reimbursed. There will also be in person meetings at the London and Birmingham offices on occasion.
Benefits: 24/25 days holiday plus bank holidays; cashback and discounts on high street brands; travel season ticket loans; enhanced sick pay; flexible working; and more!
Application: CV ASAP and rolling
This organisation is a disability confident employer.
If you’re interested and would like to review a full job description, please contact Dagmara at Harris Hill
.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Species Recovery Partnership Manager - Northern Ireland (Fixed-Term)
Reference: MAY20244261
Location: Flexible in UK
Salary: £38,389.00 - £41,212.00 per annum
Hours: Full-time, 37.5 hours per week
Contract: Fixed-term for 2.5 years
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Rethink Nature is a partnership of seven leading species conservation organisations whose aim is ‘to combine their extensive knowledge and experience to catalyse the action that species need across the four nations of the UK’. We have received funding from Esmée Fairbairn Foundation to set up a Species Recovery Partnership for NI to strengthen and build the Rethink partnership in NI, and work with government, other eNGOs and key stakeholders to better deliver key outcomes for species. You will work on behalf of the Partnership but be managed by the Head of Species at RSPB NI, and will be responsible for managing the Partnership Administrator. You will also work closely with Rethink Nature UK's Species Advocacy Lead. The role holder can be based anywhere in the UK but will be expected to travel to Northern Ireland (Belfast) approximately once every two months.
What's the role about?
We are looking for a highly organised and passionate individual with a good working knowledge of priority species in NI, the mechanisms needed to deliver for them, and the ability to bring stakeholders together. You will be responsible for managing the project to sure that that the following key outcomes are delivered within budget and on time.
- A set of Species Recovery Principles for NI
- A cross-taxa list of highest priority species for NI and concise species action plans (cSAPs) for these species
- A 3-day facilitated workshop to agree on the prioritised list and how the cSAPs and the bid will be developed.
- A NI Species bid, similar to those in GB (Species on the Edge, Back from the Brink, Natur Am Byth), to deliver the critical actions outlined in the cSAPs. This would form the basis of a bid to NLHF for development and delivery funding for a NI species bid.
- A document outlining the key policy and legislative changes needed to deliver for species in Northern Ireland and associated advocacy to ensure it gains attention and influences change.
Essential skills, knowledge and experience:
- Demonstrable experience of developing and working in partnerships to achieve shared outcomes.
- Demonstrable leadership ability, able to lead without line management authority
- Organising meetings, facilitated workshops and events
- Excellent written, spoken communication and presentation skills for a wide variety of audiences
- Competent IT user (e.g. MS packages, Outlook etc)
- Demonstrable ability to manage project budgets and changes within projects
- Able to work under pressure and adapt to changing circumstances
- Proven time management and organisational skills
- Project Management Qualification or appropriate training
- Educated to degree or HND level in a biological or environmental science, or equivalent experience.
Desirable skills, knowledge and experience:
- Knowledge of priority species in NI and main mechanisms for delivery of conservation action
- Knowledge of operating environment in NI
- Experience of working with external stakeholders such as statutory agencies and other eNGOs
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Monday, 17th June 2024
We are looking to conduct interviews for this position from 27 June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to complete a full application form, including evidence of how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their whole selves. To achieve our vision of creating a world richer in nature, we need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Major Gifts Manager, International Fundraising
The Major Gifts Manager, International Fundraising will support PETA’s global programmes by securing vital funding from new and existing supporters. This role will advance the fundraising potential of PETA France and PETA Netherlands and work closely with existing teams within the UK and Germany.
Position Objective:
To solicit major gifts (£5,000 and above) to support PETA’s international programmes and campaigns.
To build and advance relationships with PETA entities’ major donors and prospects.
Term of Employment:
Full-time
Location:
London (hybrid) or remote, with travel to PETA international entities as required, throughout Europe
Salary:
£38,000 - £43,000
Reports to:
Assistant Director, International Fundraising
Primary Duties and Responsibilities:
- Develop a strategy for international for major gifts fundraising
- Manage and maintain a portfolio major gift donors and prospects, across PETA international entities
- Effectively steward donors and prospects
- Develop personal engagement plans for donors, using knowledge and insights to plan appropriate communications
- Solicit major financial contributions from targeted donors
- Manage a pipeline of prospects, creating engaging opportunities for donors to increase their giving to a higher level
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Maintain accurate records on PETA entities’ databases with relevant information and research
- Work with the prospect researcher to obtain useful information, helping make appropriate asks
- Participate in budgeting process
- Monitor donors’ motivations and interests – keeping accurate and up to date records in the database
- Develop cultivation events within regional hotspots throughout PETA entities
- Work collaboratively with PETA staff across PETA entities
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Maintain departmental information, files, and records related to legacy estates
- Maintain and expand knowledge of relevant departmental software (e.g. ROI, ResearchPoint, Raiser's Edge, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Work with the wider major gifts team and VP of International Fundraising on all aspects of cultivation and stewardship
- Maintain strict confidentiality at all times
- Perform and manage any other projects or duties requested by the supervisor
- Be aware of GDPR and its implementation in European territories
Qualifications:
- Demonstrable experience of major giving fundraising
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
- Ability to speak and write French (desirable)
The client requests no contact from agencies or media sales.
Journey and Cross Sell Manager (Maternity Cover)
Home based, remote working
£38,000 pa plus excellent benefits
35 hours per week
12 month fixed-term contract until September 2025
The Journey and Cross Sell Manager is responsible for developing rich supporter journeys, primarily across email, that deepen the relationship between RNID and our incredible supporters.
As The Journey and Cross Sell Manager, you will:
- Build, design and deliver supporter journeys that engage audiences and encourage them to take actions, such as donating
- Work closely with colleagues in Marcomms and Fundraising to develop journeys tailored to donor types and audience segments
- Work closely with the Digital team to build journeys in Microsoft Dynamics
- Draft journey content plans and write journey content
- Maintain oversight of journeys and email across the charity, ensuring supporters receive communications that are timely, relevant and effective
- Monitor data briefs
- Track journey data and results, making recommendations to optimise their performance
- Oversee the schedule for refreshing journey content and briefing into the Content team
- Write up key processes relating to journeys and cross sell and following project delivery processes
You are an experienced professional, passionate about developing supporter or customer journeys that build loyalty and engage and inspire people to take action. You are excited by the idea of being part of a team that strives to build relationships with supporters, moving them to become advocates for people who are deaf, have hearing loss or tinnitus. You thrive in an organisational culture where agile ways of working, collaboration and a digital environment are the norm.
Experience of developing supporter or customer journeys, especially over email is essential, as is experience of using a CRM to build and send emails (Microsoft Dynamics desirable). You should also have strong communication and copywriting skills and experience of managing projects.
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 23 June 2024
Interview date: 4 and 5 July 2024
The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the Kent and Sussex region.
You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
This is a 12-month fixed term contract, or on return of the substantive post holder, to cover a period of maternity leave.
Main duties and responsibilities of the role:
Strategy, finance, and reporting
· Responsibility for 3 income streams within the Kent and Sussex region including corporate, community groups and Do It Yourself (DIY) fundraising.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within the geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.
Supporter Management
· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.
· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.
· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.
· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.
· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with CFM.
· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship-building.
· Experience in public speaking, such as giving presentations and talking at events.
· Knowledge of recruiting key volunteers and fundraising supporters.
· Experience and a keen interest in building long-term relationships with supporters.
· Proven ability to provide excellent stewardship.
· An ability to manage a busy and varied workload.
· Excellent communication skills, both verbal and written.
· Excellent organisational skills.
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently.
· Live within Kent and Sussex region.
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits, plus car allowance and associated expenses (if applicable).
Please download the Vacancy Pack for more information.
The closing date for applications is the 23rd June 2024, with interviews likely to be held week commencing the 1st July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Early Help Support Worker
We are looking for an Early Help Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.
Position: Family Support Worker
Location: Harborne/hybrid (the families you will be supporting will be based in Northfield. This is an outreach position and you will be expected to be based in the community)
Hours: Full-time and part-time hours available
Salary: £26,000 per annum (pro rata for part time)
Contract: Permanent
Benefits: Staff Benefits include: Hybrid and Flexible working, Workplace Pension, Employee Assistance Programme, Enhanced annual leave allowance, workplace wellbeing support
Closing Date: Midnight Sunday 7th July
Interview Date: 11th / 12th / 18th July
The Role
Through undertaking an Early Help Assessment and by working with families in a person-centred way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.
You will work within the Early Help Locality multi-disciplinary team to provide a timely and front-line response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.
Key duties include:
- Work in partnership with other practitioner/professionals, children, young people, and their family.
- Work within a multi-disciplinary and professional integrated Early Help service to provide a timely response to the needs of children, young people and their families.
- Deliver evidenced based interventions.
- Provide a timely response to the identified needs of children and young people.
- Promote and use an Early Help Assessment framework.
- Be responsible for a high standard of case recording.
- Engage with children, young people and their families and actively promote their participation in assessments and support plans.
- Manage and prioritise an allocated caseload.
- Organise and participate in planning programme delivery of evidenced based programmes.
About You
We are looking for an empathetic communicator with experience of delivering outreach support work and supporting families and individuals with complex support needs, with the ability to forge links and establishing relationships with partner agencies
About the Organisation
A leading provider of services to the health and social care sector, we provide a range of services across Birmingham, Solihull and the West Midlands where the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including flexible and hybrid working patterns, and the provision of workplace wellbeing support and activities.
You may also have experience in areas such as Family, Family Support, Community Support, Community Engagement, Family Worker, Family Support Worker, Community Support Worker, Community Engagement Worker, Outreach Worker, Family Support Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
Permanent / 14 hours per week
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
NDTi’s Programme Lead for Children and Young People holds a demanding and rewarding role in developing and enabling our people and teams to deliver a range of commissioned and grant funded work that furthers NDTi’s mission , positioning NDTi as a capable and creative partner of choice.
Working in the Special Educational Needs and Disabilities (SEND) community is the mainstay of our current activity, and whilst your credibility and our work in this area will remain important to us in our shared future, we’re looking to appoint an inspiring and commercially savvy Programme Lead who will bring experience of working across wider, often complex systems and sectors within social care, education, health, and locality based supports, to expand our work and impact in new ways. Your experience and specialist knowledge could include Autism, Looked After Children, Young Offenders, Mental Health, and Wellbeing.
As a member of our Leadership & Strategy group, the Programme Lead will be responsible for resource planning, providing direction and great support to our colleagues, ensuring that the work NDTi delivers is consistently of high quality, and that the activities and achievements of the team contribute towards the strategic direction and priorities of the wider organisation.
With well-developed commercial and sector expertise, you will be a skilled and sensitive communicator with excellent planning and strategic development skills. You will need to demonstrate that you can influence and inspire stakeholders at all levels and be able to respond effectively to changing political and legislative opportunities and challenges, and achieve the funding and income needed to build our Children and Young People programme. You will need to demonstrate that you have the sector knowledge and skills to offer leadership to the programme team in turning ideas into commissioned or funded projects.
Why NDTi?
NDTi is a great organisation to work for, where we value well-being and a good work-life balance. We offer a welcoming, innovative and supportive environment where you’ll get to work with like-minded people. We will value your contribution and offer you opportunities to learn, grow and develop. We're building a multigenerational workforce. NDTi welcomes applicants of all ages. Come and work with us!
The rewards are great. We offer a 35 hour working week (we’re happy to talk about flexible working and this role will be based at home, with regular UK wide travel), a competitive salary, generous 8% contributory pension scheme and wellbeing benefits. We offer everyone on our team the same great benefits.
We value diversity and are passionate about ensuring our people reflect the communities we work with. We are taking positive action to address a current under-representation within our workforce and are offering disabled applicants and applicants from Black and Minority Ethnic backgrounds a guaranteed interview if they meet the minimum criteria for each role.
How to Apply
This is an opportunity to use your skills and experience, really make a difference, and be part of delivering an innovative and high-profile programme that will lead to positive and life changing outcomes for young people with additional needs.
As part of the recruitment process, we will be arranging online sessions where interested candidates can come along and hear from colleagues about the team’s current work. These will be held on:
Thursday 13 June 3:00pm-3:45pm OR Tuesday 18 June 2:00pm-2:45pm
The closing date for applications is 10.00am on Monday 24th June 2024
We will be holding in person interviews on 17th July 2024 in Central London
(Overnight accommodation can be arranged if necessary.)
Please refer to the Role Description and Person Specification for more information. Please forward your completed application form, CV and supporting statement by following the link on our web site.
The client requests no contact from agencies or media sales.