Support Manager Jobs in Home Based

Job Title: Partnership Development Manager

Salary: £34,500.

Contract Type: Contract for 18 months; there is a strong possibility that currently anticipated growth in the team may see this role become permanent during the contract term. Full time (35 hours per week) although flexible hours may be considered; the role may require occasional evening and weekend work  

Working location: Home based. The post holder should expect to come into the office a minimum of two days per month, with the possibility of up to five days per month being routinely required. 

Reporting to: Partnership Development Lead, Corporate Partnerships team 
 

BACKGROUND   

The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.   

When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.  

Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.   

Magic Breakfast are ambitious to grow our impact in order to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.

JOB INFORMATION

We are seeking candidates who are after the next step in their fundraising journey. You will already have strong credentials and be ready to start your journey into Partnership Management which will include leading in delivering the new business plan and working closely with colleagues in the Partnership Development team and across the organisation to identify, create and secure new strategic, multi-year corporate partnerships 

You’ll be ambitious to take the next step and we are on hand to support and offer you training and a positive working environment to allow you to gain confidence and knowledge in the role at a steady pace.

KEY RESPONSIBILITIES 

• Building a pipeline that reflects Magic Breakfast’s restricted and unrestricted funding needs, including Gift in Kind requirements, working with the Partnership Research Executive to research and identify prospects with potential.  
• Making use of multiple tactics to secure meetings with prospects including, for example, cold calling, emailing, running events, event networking and social selling on platforms like LinkedIn.
• Ensuring that risk-screening and due diligence processes have been completed in line with Magic Breakfast’s Ethical Fundraising and Due Diligence policies. 
• Understanding each prospect’s strategic interests through meetings, discussions and research and defining the mutual advantage in partnership. 
• Developing and delivering engaging, relevant and impactful pitches and written proposals to prospective partners.  

APPLICATION PROCESS

We have a firm commitment to encouraging fairness and diversity in our workforce and we encourage applications from people who identify as Black, Asian or from a Minority background, who are underrepresented in our organisation.  

Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast.  com

Shortlisting - Wednesday 15th May

First interview - Tuesday 21 May, Wednesday 22 May 

Second interview – Tuesday 4th June, Wednesday 5th June – morning only

Job Purpose - Facilities Manager - Projects 

The role holder will report directly to the Head of Estates whilst working closely with the Facilities Manager and the wider team, as well as operational colleagues.

The role holder will be responsible for the delivery of specific ad hoc estates projects, whilst also providing support to the wider Estates team in the delivery of business-as-usual activity to ensure the development of an estate that delivers outstanding outcomes for the people we support, ensuring the portfolio is managed safely, cost effectively and in accordance with statutory and regulatory requirements.

This role requires an individual with strong project management capability within an estate’s environment, with a demonstrable track record of delivery of projects on time, to Budget and to the requisite level of quality.

Reporting directly to the Head of Estates, the role holder will: 

• Lead the estates input in the expansion of the existing property footprint.
• Onboard new additions to the estate’s property portfolio efficiently and effectively.
• Work collaboratively with operational colleagues ensuring “best outcomes” are delivered for the people we support in the development and maintenance of the estate.
• Support the wider estates team in the delivery of business-as-usual activities.
• Be visible and on site to ensure the smooth running of projects and the timely resolution of issues. 

Dimensions

Whilst the role currently has no direct reports assigned, the level of project activity and the consequential resource requirements will determine any additional staffing needs. The nature of individual projects will determine this although it is anticipated that project spend will be circa £0.5m+ per annum.

Principal Accountabilities

Estates and Facilities Management 

• Responsibility: Act as the senior estates and facilities professional on project work assigned. 

• Project Plans: Ensure there is a clear and documented estates plan for each project assigned and lead the implementation of these plans to ensure best possible outcomes for the people we support. In the planning and delivery of projects, the role holder must ensure that due consideration is given to operational requirements. 

• Project Performance: Ensure a robust contract performance management framework is in place for each project. 

• Regulatory: Ensure all project work is undertaken in accordance with applicable regulatory and statutory requirements. 

• Resource Management: Manage and co-ordinate both AFG staff and external contractors in the delivery of projects. Where required mitigating actions/plans may need to be taken to ensure that projects are delivered to requirements. 

• Onboarding: With support from the Head of Estates, lead the estates input re. property acquisition (both support with the identification of appropriate property and subsequent due diligence). 

• Expansion: With support from the Head of Estates, lead the estates input re. the expansion of existing estates footprint. 

• Business Cases: Prepare business cases, feasibility studies for consideration by the Head of Estates and onwards by the Executive/Director team. 

• Business as Usual Estates Activity: The role holder will be required to work alongside the Estates Manager and the wider estates team in the delivery of business-as-usual estates activity (including site visits, contract monitoring meetings, supervision of reactive repairs etc.), where project requirements mean the role holder has capacity to undertake this work. 

Financial Management

• Financial Performance: Manage project related budgets, ensuring projects are delivered to Budget, to the requisite quality and to time. 

• Procurement: Work closely with the Procurement team to source potential suppliers for services and ensure those services are sourced on a “Value for money” (VFM) basis, and in accordance with the terms of the Scheme of Reservation and Delegation. 

• Tenders: Working closely with the Procurement function of the Charity, take the estates lead in tender activity where assigned, ensuring that activity is undertaken in accordance with the Scheme of Reservation and Delegation. 

• Cost Reduction/Service Improvement: Lead in ensuring we are continually striving to reduce cost/improve service provision. 

• Commercial Acumen: Commercially savvy to drive continuous improvement opportunities (both financial and operational). 

Sustainability, Efficiency, and Innovation 

• Estates Development: Ensure development activity within the estate takes account of environmental considerations/technological advances in the go-forward design.

Person Specification - Essential Requirements:

Skills and Knowledge

• Strong knowledge of current and forthcoming regulatory and statutory requirements.
• Skilled and experienced negotiator to ensure “best value” is derived from commercial contracts.
• Excellent verbal and written communication skills.
• Excellent presentation skills.
• Able to build strong relationships with key stakeholders and to work collaboratively with others.
• Strong people management skills.
• Ability to work under pressure, dealing with multiple competing priorities across a changing landscape.
• Excellent working knowledge of Office 365 products.
• Takes the initiative, able to work at pace without supervision.
• Ability to analyse, interpret and resolve estate management problems, and to develop and implement practical solutions.
• Strong attention to detail and a critical eye.
• Able to develop a robust control framework re. project delivery.
• Commercially astute enabling cost reduction/service optimisation.

Values and Attitudes

• Solution focused with a “can do” attitude.
• “Change agent”, comfortable challenging the status quo.
• Comfortable and skilled operating at both the macro and micro level.
• Comfortable working independently but also as part of a team.
• Accurate and methodical in approach to work.
• “Value for money” mentality.

Experience

• Minimum of 3 years’ experience in an estate’s management/estates project management role.
• Experience of working in an environment delivering both planned and reactive maintenance and delivery of capital projects.
• Proven track record of capex project delivery (cost, time, scope).
• Experience of managing complex estates projects (resource, finances, scope).
• Experienced in managing contractors and sub-contractors including conflict resolution.
• Experience in both the development of and management of financial Budgets and Reforecasts.
• Experience in undertaking property related “due diligence”.
• Experienced in the preparation and presentation of business cases for consideration by the Head of Estates.
• Experience of working with a Computer Aided Facility Management (CAFM) system.
• Able to develop frameworks to understand a problem, identify practical options to solve the problem, and identify the most optimal solution.

Qualifications & Training

• Level 3 Facilities Management qualification.
• GCSE Maths and English

Other

• Full driving license.
• On occasion emergency contact for the properties and therefore may need to attend out of hours.

This role is home based, with occasional travel within the north west of England required. This role is Band II as per our structure

The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.

The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.

The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.

You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals.  You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.

You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team.  You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.  

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’.  Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

About Community Arts by ZK

Community Arts by ZK (CAZK) is an award-winning community interest company based in Pendle. At CAZK, we use art as a driving force to bring communities together from different age ranges, walks of life and social, and cultural backgrounds, with a strong emphasis on community cohesion, integration and well-being.

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We design and deliver art projects, activities, and workshops that value, encourage and engage people in the community, allowing them to express themselves more effectively and communicate their ideas in a creative way. Our workshops and projects cover a broad range of techniques, and we work with creative practitioners and artists from across the world and from a variety of creative disciplines. Examples include fine art, mixed media, photography, traditional and contemporary methods, textiles, environmental artists, installation, and sculpture.

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We collaborate across partner organisations, creative and cultural institutions, taking our community on trips and providing educational experiences. We strive for inclusivity, diversity and equality, aiming to improve community cohesion and resilience through art and social connection. 

While this role will work across all CAZK projects the majority of time will be spent on 'Healing Arts for All' (HAFA), a large-scale, three-year heritage project that will engage Pendle's diverse communities in a wide range of activities including photography, textiles, film, sculpture, sound walks etc.

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We expect you to integrate into the community we work with and use your artistic flair and strong interpersonal skills to engage with people in our local community. You will need to have knowledge of the specific needs of different community groups we work with, (families, children, refugees and asylum seekers, vulnerable and marginalised groups, and ethnic minority groups). You will have an enthusiasm for working with groups in the community and a willingness to build relationships with these different groups, with strong interpersonal skills, patience, empathy, a positive approach and respect for others. You will have great enthusiasm for art and sharing your artistic skills with the community.

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Principle Tasks and Key Responsibilities:

• Working closely with the CEO, Board of Directors, and the team, you will lead on developing and managing creative art programmes, projects, activities, and events.

• Maintain and develop relationships among key partner organisations,local businesses, creatives, and host steering group meetings to develop new ideas and plans to progress and enhance the organisation, building communication and providing regular feedback. 

• Work with the CEO to develop annual organisational and project budgets, and manage ongoing programme budgets to ensure they are delivered as agreed within set budgets and timescales. 

• Research, implement and monitor programme and project plans, liaising with collaborators, partners, the community and artists. 

• Produce reports to ensure that relevant stakeholders are fully and consistently informed and updated about the progress of creative projects. 

• Determine and monitor the human and physical resources needed for the programmes/projects and ensure that they are available at the appropriate time. 

• Ensure effective marketing and publicity for programmes and projects. 

• Day to day project and personnel management, including staff and artists’ contracts, and project risk assessments. 

• Attend events, projects, and meetings on behalf of Community Arts by ZK, where appropriate. 

• Prepare and submit prompt reports, planning documents and information required by funders/clients with regards to service level agreements and any other contractual/grant funded obligations. 

• Ensure appropriate systems are in place for monitoring information required by funders and to ensure that all contracted staff are fully briefed as to their responsibilities in respect of monitoring information. 

• Maintain and update internal databases in order that data integrity is maintained and information is consistent across the data platforms. 

• Monitor and assess available funding opportunities, and work alongside the CEOto submit funding applications and tender submissions. 

• Develop new partnerships across Lancashire and Pendle to maximise existing and potential funding/tender opportunities

• General Responsibilities: 

• Ensure a high standard of professional conduct in dealing with other services and members of the public. 

• Contribute to the update of Community Arts by ZK policies and procedures in line with best practice. 

• Undertake training considered necessary to fulfil your role and responsibilities.

• Participate in a process of continuous evaluation of the organisation’s effectiveness in fulfilling its aims and objectives. 

• Comply in all areas of work with Community Arts by ZK Equality & Diversity Policy, Safeguarding and other policies.

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We expect you to integrate into the community we work with and use your artistic flair and strong interpersonal skills to engage with people in our local community. You will need to have knowledge of and sensitivity towards the specific needs of the different community groups we work with, (families, children, refugees and asylum seekers, vulnerable and marginalised groups, and ethnic minority groups). You will have an enthusiasm for working with groups in the community and a willingness to build relationships with these different groups, with strong interpersonal skills, patience, empathy, a positive approach and respect for others. 

This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.

Objectives/Key Tasks:

To provide event and project-specific administrative support in an accurate, timely and professional manner, including:

• Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
• Conducting research, assembling and analysing data to prepare reports and documents
• Preparing and editing written correspondence, communications, presentations, publicity etc
• Managing booking and registration processes
• Managing and updating various databases on a regular basis
• Onsite event management; helping set up and run events as well as providing delegate support
• Providing customer service support, via phone and email
• Managing and maintaining schedules, appointments and travel arrangements
• Arranging and coordinating meetings, including minute taking
• Reviewing operating practices and implementing improvements where necessary
• Processing expenses and maintaining project budgets in liaison with the Finance Manager
• Providing administrative support to the Director and all projects and events undertaken by NJC
• Website oversight and any other duties as required 

Please review the full job description and person specification and submit your CV for consideration.

Please note we are reviewing applications regularly and reserve the right to close the post early.

To manage and develop the b inspired Neighbourhood Support Service in Braunstone, ensuring that business plan targets are achieved and positive community impact is delivered.

Responsible for operational management of the staff team, volunteers and site. Oversee and develop partnership working arrangements with other agencies and providers, to enhance the offer to local residents.  Ensuring resident engagement and consultation is a priority and contributes to the Neighbourhood Management arrangements.

Main Duties & Responsibilities:

Staff Management:

1. Provide strong leadership (lead by example) ensuring that “front-line” staff are well-motivated and aspire to excellence in service provision.

2. Provide day-to-day management and supervision of service-based Co-ordinaters and other support staff, ensuring business plan targets are achieved.

3. Recruit, select, train (product, systems and procedures), coach, motivate, supervise and appraise staff in order to meet the Neighbourhood Support Business Plan targets.

4. Analyse the training needs of staff, identifying skill sets and the need for development where appropriate. Work with the HR Officer to ensure training is relevant and conducted in a structured manner as part of a personal development plan.

5. Plan and arrange staff work patterns, in conjunction with Service Co-ordinators, ensuring that annual leave and flexi-leave arrangements meet the needs of the service.

6. Ensure that team members maintain accurate, comprehensive and current records via the company management information system

7. Lead the development of a robust Volunteer Strategy.

Direct Services & Project Management:

8. Plan new projects in collaboration with senior management.

9.  Source and respond to funding opportunities (grants, donations, contracts) – completing applications and tenders with associated budgets.

10. Create work plans which identify and sequence the activities needed to successfully deliver and complete projects.

11. Control projects and write reports for management and for funders

12.  Communicate with funders as outlined in funding agreements and contracts.

13.  Prepare financial, monitoring and evaluation reports and supporting documentation for funders as outlined in funding agreements and contracts.

14.  Ensure that maintenance schedules for the neighbourhood Support Base are adhered to and that an efficient and cost effective method of repair and replacement is in place, to keep the housekeeping standards at a high level.

15.  Supported by the Head of Operations, maintain operational policies and procedures and ensure that day to day health and safety standards are maintained in line with legislation.

Financial Management:

16. Ensure that the Neighbourhood Support Service and associated projects remains cost effective by ensuring expenditure is contained within agreed budgets. Tracking expenditure and reducing or eliminating unnecessary costs while maintaining quality.

17. Ensure Service Co-ordinaters fully understand and adopt financial systems and that adequate records are in place to exercise budgetary control.

18. Regularly report progress against the Business Plan targets and budgetary information to the Chief Officer for reporting through to the Board.

19. Supported by Head of Operations, create annual budgets and Business Plans for the service and projects in line with the company planning cycles.

Neighbourhood Development & Resident Engagement:

20.  Promote and develop good relationships with local service providers and delivery partners - helping them to be responsive and sensitive to local needs.

21. Oversee the maintenance and promotion of the Braunstone Neighbourhood Management Board.

22. Co-ordinate and organise local surveys and consultations in the Braunstone area and collate/ analyse the findings for dissemination.

23.  Oversee the creation of the bi-annual Braunstone Neighbourhood Action Plan.

General Duties:

24. Carry out work in such a way as to promote the Company’s wider aims, objectives and agreed policies.

25. Embrace and implement the Company’s Equal Opportunity and Diversity Policy.

26. Work outside office hours when required.

27. Undertake any other task appropriate to the post, including emergency cover for staff when required.

28. Undertake any other task appropriate to the post of Service Manager, as directed by the Chief Officer

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Pelham Road service in Kent.

£24,560.25 per annum, working 37.5 hours per week.

Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Pelham road Service will be 5 new self-contained flats, for customers with learning disabilities, Autism and Complex needs, and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required and is subject to change in accordance with the needs of the customers and Look Ahead. As we have other support services locally, we may also require you to undertake support duties at other locations, subject to agreement at interview stage.

Your role will include:

* Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
* Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
* Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
* Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
* Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
* Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
* Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
* Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
* Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
* Supporting the customer with personal care;
* Reporting any observations relating to customer welfare;
* Maintaining records as required at the project;
* Participating in team meetings/reviews, support planning, risk management and the general development of the service;
* Undertaking any other duties as requested by management

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with care and support needs including Learning disabilities.
- Driving licence and a willingness to drive as part of support duties

Desirable:

- Has some experience in Trauma Informed care
- Has some experience in working with people with Mental health

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.

We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work. 

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Hybrid working policy:

We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.

Equality, diversity and inclusion:

At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Do you have the commitment and values to make a real difference to the lives of older people with care needs? Are you passionate about empowering them to improve their quality of life, and supporting them to realise their hopes, dreams and aspirations?

Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support has 4 Extra Care services across Tameside and works with a diverse team of well-supported staff.

We are seeking a warm, compassionate and proactive Extra Care Registered Manager to provide person-centered care and support to our services users. Being the CQC Registered Manager, you will be responsible for the operational management of the four Extra Care Sites and which are supported by an Extra Care Coordinator and Extra Care Senior at each site.

Working in collaboration with the various landlords, stakeholders and local health and social care services, you will ensure that the highest standards of care and support are provided. You will ensure that the service empowers clients and meets their needs and preferences. You will work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. You will be responsible for the oversight of all four services.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people we support. You must be willing to work occasional shifts including mornings, evenings and weekends.

Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.

Join Discovery in our mission to support autistic individuals and those with learning disabilities across Somerset. Guided by our core values of ambition, courage, integrity, partnership, and respect, we are committed to delivering exemplary care.

As proud recipients of the Great Places To Work Programme accreditation for the fourth consecutive year in 2024, Discovery offers a dynamic and rewarding environment.

Are you a passionate manager ready to advance your career with a leading not-for-profit provider of learning disability services in Somerset? If so, we invite you to embark on an exciting journey with us.

We are currently seeking a dedicated and inspirational Locality Manager to oversee and lead a service in Taunton. This role presents a unique opportunity to make a positive impact and take on a rewarding challenge. Join us and be part of shaping a brighter future for individuals with learning disabilities and autism in Somerset.

The Locality Manager role:

• Ensure personalised support is delivered that reflects the needs, wishes and aspirations of the people we support through person-centred care plans and health action plans that are regularly reviewed and implemented.
• Ensure person-centred care plans and health action plans are regularly reviewed and implemented.
• Ensure the health and wellbeing of the people we support, in line with CQC Guidelines and Discovery' policies.
• Deliver effective risk assessments and emergency plans to ensure the people we support are safe.
• Make sure your team are appropriately trained and motivated to provide high quality support.
• Ensure the service meets all organisational and statutory requirements and complies with CQC Guidelines and our own standards, policies and procedures.
• Make sure complaints are dealt with in line with our policies.
• Accountable for the budget and finance for the Locality.
• Able to support the organisation to grow the business.
• Develop local connections and partnerships to meet people we support be involved and engaged within their community.

About you

Most importantly, you want to make a difference to the lives of people we support with learning disabilities or autism. To do that, you’ll have:

• A strong background in working with adults with learning disabilities and/or autism.
• Up-to-date knowledge of the personalisation agenda and Active Support model.
• Completed, or keen to undertake, Management Development training.

Beyond those qualities, you’ll also be:

• An excellent communicator, looking to mentor and motivate your team to provide person-centred support.
• Able to prioritise your workload, delegate tasks and meet deadlines.
• Focused on the needs of internal and external customers, from the people we support, right through to your team and other members of the organisation.

Why join us?

Discovery are committed to developing skills and rewarding our staff. We offer:

• A salary £40,015.50 per annum (based on 37.5 hrs per week)
• 30 days’ annual leave entitlement (including bank holidays)
• Access to discounts on high street shopping, cinema tickets and meals out
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme
• Pension scheme
• Life Assurance 

Who we are

Discovery exists to help each person we support to live a fulfilling life, to be equal in society and to be active in his or her local community. That’s a big deal. It means being able to have choice and control in life. It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests. It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities. If you think you can help the people we support get more from life, we want to hear from you. 

Apply now:

So if you would like to be a part of our team and if you feel that your values match ours, please apply by clicking the button below - upload your CV and we will be in touch. You could soon be making a positive difference every day. 

This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.

Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 03 03 9150 or email applynow @ discovery-uk .org.

We are seeking a dynamic and enthusiastic Finance Manager to lead and manage our busy Finance Teams. You will have relevant finance and business experience, and you will directly manage the Accounts Payable and Income Collection teams, while contributing to process improvements within the Accounts Receivable (Billing) function.

You will be familiar with accounting software, preferably SAGE. You will be an effective communicator with excellent data management skills and numeracy, with particular proficiency in the use of Excel.

Ideally, you will have a relevant professional qualification (such as AAT or higher).  Experience gained in a social care-related organisation or a large business/charity with multiple cost centres and varied income streams is desirable. 

The role will involve:

· Leading and managing staff teams to achieve great results

· Inducting and coaching staff

· Planning, prioritising and co-ordinating workload

· Meeting month-end and year-end deadlines

· Developing and standardising efficient and effective processes

· Reviewing accounts and identifying invoicing and payment issues

· Producing reports and data for the Executive Team

· Investigation and resolution of complex accounts

This is a senior position within our busy, friendly Head Office Finance Department. A flexible and responsive approach is required, as you may need to assist with other priority tasks within our finance function and you will have the opportunity to deputise for senior colleagues. A strong work ethic and commitment to our values and charitable aims is essential. 

There will be opportunities for further professional training for the successful candidate, to be discussed and agreed upon successful completion of the probationary period.

The role is based in our pleasant offices in Stockport, readily accessible on public transport.

Applicants seeking part time and flexible hours (minimum of 30 hours per week) are encouraged.

About Creative Support

Creative Support is a progressive charitable organisation providing high quality, person-centred support to people with a learning disability and/or autism, people with mental health needs and older people. We are committed to social justice and promoting independence, dignity, equality, rights and inclusion when designing and delivering services.

We are a passionate, inclusive, and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. We are a Stonewall Diversity Champion, and Disability Confident Employer.  We are a ‘Mindful Employer’ and an Investor in People Gold employer of over 5,000 highly valued staff across England.

Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.

Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.

As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.

Key duties

• Staff and volunteer management
• Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
• Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals

Service delivery

• Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
• Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
• Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
• Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
• Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed 
•  Update service level agreements with existing funders, and draft new agreements as needed
•  Interact with clients as needed in a friendly and professional manner

Administration and Finance

• Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
• Line manage work of receptionist/administrative support worker

Fundraising and Marketing

• Help identify new funding and other revenue-raising opportunities
• Support the work of the fundraising sub-committee in preparing funding applications
• Work with trustees and external vendors to ensure CAW website is kept up-to-date
• Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
• Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
• Prepare monthly reports for the trustees on service performance
• Maintain good lines of communication with trustees on all operational matters
• Attend trustee board meetings as needed

Person specification
Essential criteria

• Minimum of 3 years’ experience in a managerial role
• Excellent verbal and written communication skills
•  Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
• Strong attention to detail
• Experience preparing reports and compiling service statistics
• Ability to think strategically, to identify problems and devise effective solutions
• Ability to work on own initiative, within established practices and procedures

Desirable criteria

• Knowledge and experience of advice work
• Experience with fundraising
• Experience with financial management in the charitable sector
• Knowledge and experience of the local community and voluntary sector in Lewisham

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

This is an amazing opportunity to use your experience of account management in a commercial or charity setting to save our planet. We are the first generation to know we are destroying the world. And at WWF UK we are focussed on doing something about it, but we know we cannot succeed alone.  

We have a growing portfolio of sector-leading, long-term partnerships with companies including Sky, HSBC, Vodafone, and Reckitt, to name just a few. We have ambitious targets to halt the decline of nature and reverse its loss. This requires ambitious partnerships, which deliver to income, influence and advocacy objectives, allowing us to scale our impact. This is where your skills come in as a Partnership Manager.

As Partnership Manager, you will take responsibility for managing a portfolio of partnerships. This will include leading key projects to deliver excellent partnership management and growing our relationship. We will look to you to ensure partnerships deliver against ambitious impact, income, advocacy, communication and growth objectives. You will make sure effective governance and monitoring mechanisms are in place as well as oversee budgets, income and expenditure. You will also develop strong relationships with key stakeholders in our corporate partners and support activities to grow our wider partnership portfolio. Important will be the ability to take on new partnerships from initial contract stage when needed.

You must have experience of account management in a commercial or charity setting coupled with a deep understanding of the corporate sector. Good at building relationships, you will also possess excellent networking, relationship-building, communication and presentation skills. An effective project manager, you will have a firm understanding of conservation and sustainability issues and trends too. Experience in a corporate or consultancy environment as well as being comfortable working with working with partner agencies would be an advantage.

If you have the ability to build impactful long-term partnerships to deliver value on multiple levels, we’d love to hear from you. Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.

WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you.  Here at WWF, we are committed to conscious inclusion that helps cultivate an ethos of belonging, connection and shared purpose.  We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.

Contract type

Permanent

Location

Whittington, Lichfield (Hybrid options available)

Hours

Full time 37.5 (Flexible for the right candidate)

Annual salary

£43,500 to £50,000 depending on experience

Review Date

25/04/2024

Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.

To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.

To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.

Knowledge and experience

Essential

·Experience of working in third sector

·Experience in a communications and marketing role

·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting

·Track record of successfully managing and developing relationships with individual supporters, customers or clients.

·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.

·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation

·Experience of and resilience to meeting targets and KPIs.

·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines

·Experience of working with data for marketing and analysis purposes

·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success

·Experience of project management, including budget setting and management.

·Experience using Donorflex or a similar CRM database.

·Experience of working with volunteers

Desirable

·Management experience

·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.

·Experience of running a small or large scale Lottery to include day to day financial management.

Values

Exhibits our hospice values and behaviours

Skills

Essential

·Ability to show resilience in challenging situations.

·Ability to understand when issues need escalation.

·Ability to work effectively as part of a team.

·Ability to maintain confidentiality.

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.