Support manager jobs in west london, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE
Head of Support Services (Interim)
REPORTING TO
Director of Frontline Services
START DATE
mid-September 2025
PURPOSE OF POSITION
This is a critical frontline leadership role that is responsible for the operation of the organisation’s homelessness and rough sleeping services at Anchor House.
You will provide operational leadership to support services managers and ensure compliance with organisational, contractual, local authority and legal regulations and requirements. You will ensure the quality of services is pushed to the highest standards possible, ensuring excellent outcomes for residents and a positive and high performing working environment for teams.
This role will also be accountable for building and maintenance of excellent relationships with external partners, commissioners, other key stakeholders for support services in the organisation.
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
· Lead in setting organisational standards and performance targets across the support services that reflect contractual requirements and organisational standards.
· Actively promote and develop person centred practices based on a trauma informed approach and psychologically informed environment to working with residents with high support needs and challenging behaviour.
· Be accountable for the operational performance of the services, allocating resources strategically to ensure that key performance indicators are achieved and that action plans are in place where required to improve service performance.
· Promote accountability and co-production approaches with residents.
· Support with the creation and review of local and service wide policies and procedures.
· As part of the Frontline Services Leadership Team, ensure the support services team follow established Health & Safety and building management procedures
· Contribute, and when required, lead on the formation and review of local and service wide policies and procedures.
· Contribute to the Frontline Service’s Management On Call rota, providing support to frontline services outside of office hours.
Stakeholder Management
· Develop and maintain close relationships and working protocols with external partners and local authorities to enable the service to meet agreed objectives and improve service outcomes.
· Submit management information on a monthly and quarterly basis and produce other statistics and data as directed by the Director of Frontline Services.
· Responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.
· Represent the organisation externally at forums, conferences and meetings.
· Contribute to the wider management team in frontline services to ensure good communication, coordination and consistency of practice, approach and development across the Directorate.
Business Planning and Project Management
· Drive business planning activities within contracts, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
· Where agreed, project manage new services or service developments.
· Working closely with Finance Department to set, manage and monitor allocated budgets for income and expenditure for support services and to ensure that teams keep within set performance targets.
· To ensure that financial procedures are maintained at all times in accordance with organisational policies and procedures.
Managing and Developing People
· Creating an open and inclusive culture across the support services teams that reflects the organisation’s values.
· Developing performance targets and quality control measures for teams, and monitoring performance to ensure that these are met.
· Supporting managers and teams by setting clear objectives and holding individual supervisions regularly.
· Ensuring good communication across teams by holding team meetings regularly, and additional briefings as necessary.
· Inducting new managers and any other direct reports and planning the continuous professional development of existing managers through annual appraisals.
· Managing the workload of teams to ensure that adequate cover is provided at all times.
Safeguarding Lead
· To be the designated Safeguarding Lead for the organisation ensuring that it meets legal duties, keeping policy and practices up to date
· To actively promote an open and accountable approach across the organisation as a whole that achieves best practice and keeps the best interest of the residents central to our safeguarding practices.
General
· To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
· To undertake such other duties within the competence of the post holder which may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
· Experience of working with vulnerable adults, including managing the provision of a safe operating environment in a relevant context
· Experience of leading, supervising and motivating managers of specialist service delivery teams in either a supported housing, advice, homelessness, care or other relevant environment
· Experience of case management and delivering best practice around; needs assessments, high quality personalised support or advice services to vulnerable adults, including people with high support needs
· Experience of contract management with stakeholders
· Experience of project management and mobilisation of new services or developing existing services
Skills & knowledge
· Knowledge and understanding of the housing and support needs of single people who experience homelessness and rough sleeping, the benefit of move on and the ability to translate knowledge into good practice.
· Knowledge of the commercial and regulatory requirements of supported housing.
· Strengths based coaching skills.
Abilities
· Ability to interact at senior level with external stakeholders.
· Ability to work in a fast paced, high pressured environment, with multiple competing priorities and to quickly adapt to new situations.
· Ability to network, liaise, negotiating and influence effectively with outside agencies.
· Ability to undertake budget management, produce financial reports and collate and interpret financial and statistical information.
Personal qualities
· Demonstrates a commitment to the charitable purposes of Your Place.
· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility to juggle a variety of tasks.
· Excellent organisational skills.
· Strong communication and negotiation skills.
· Strong sense of responsibility and accountability.
· Awareness of own training and support needs.
Desirable criteria
· Educated to degree level or equivalent in adult social care or leadership and management.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of Job
To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership. To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.
SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.
Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.
We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.
Shine will offer you:
- A competitive salary of £28,471 (pro-rata for part-time hours)
- Regular working hours, and no shift work (some very occasional weekends or evenings)
- 3% pension contribution
- 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
- Additional annual leave due to length of service
- Opportunity to purchase additional annual leave
- Broadband allowance
- Life insurance after 12 months’ employment
- Access to our Employee Support Programme
- Support to learn and develop
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Closing date: Monday 15th September 2025 11pm
Interviews: Friday 26th September 2025
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
*Please note applications without a supporting statement will not be accepted*
Providing specialist advice and support for spina bifida and hydrocephalus




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.......
We are so proud of what we do, and we know you will be to. Stewarding great relationships and inspiring people to choose The Hospice of St Francis to receive their committed charitable giving are absolutely key to making the Hospice the incredible place it is now and for the future. You could be part of that.
With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people. We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers
Today our free care supports up to 2,000 local people every year, in Herts and Bucks.
We truly are a community hospice
– built and funded by the community, to serve the community.
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for a new Regular and Mid-Value Giving Officer – someone who brings a passion for hospice care and wants to play a part in establishing an integrated individual giving programme at the Hospice of St Francis.
This is an exciting opportunity to grow the Friends of St Francis, the Hospice’s regular giving programme, develop and test creative new approaches to regular giving and optimise the programme for the digital age.
This is a role that leaves lots of room for creativity and the chance to utilise a broad set of skills to drive sustainable income for The Hospice of St Francis.
The opportunity......
You will play a central role in growing and maintaining income across the Hospice and positioning us as the local charity of choice.
You will help establish an integrated individual giving programme, review and develop our regular giving offering, the Friends of St Francis, and establish a new mid-value segment.
This role will provide the opportunity to develop and test new ways to grow the supporter base whilst driving engagement and retention.
You’ll bring creativity and a results-oriented outlook, contributing to the wider success of fundraising at the Hospice.
The must haves......
- Fundraising Success: At least three years’ experience operating and growing income in an Individual Giving Role (or with relevant transferable skills)
- Data management and analysis: Strong data analysis skills with experience of approaches to data segmentation and developing data management systems and processes
- Project management and collaboration: Ability to manage complex projects, working collaboratively with a range of stakeholders
- Results orientated: Knowledge of developing and tracking KPIS and ability to drive regular giving that maximises ROI
The it would be great to have:
- Mid-Value Strategy: Experience of creating and executing a mid-value strategy
- Line management: Of staff or volunteers
- CRM Knowledge: Experience of DonorFy
- Hospice fundraising: Experience of fundraising in a Hospice setting
- Qualification: A relevant fundraising or marketing qualification, from CIOF or other
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Summary
We're looking for a Grants Manager to support the Racial Justice Unit for a 6 month fixed-term contract
About the Department/Role
The Racial Justice Unit reflects the Church's renewed commitment to justice as part of the wider theological imperatives to see Christ in the other, to be united in Him and to love our neighbours. The primary role of the RJU is to lead on the coordination of racial justice initiatives which involves the implementation of(FLTA), supporting key stakeholders including the senior leadership, dioceses, NCIs, TEIs, and other related institutions, coordinating and supporting the governance mechanisms, and managing the related Triennium Fund.
This is a six-month interim role to provide operational leadership to support the delivery of the Unit's priorities which could be a suitable secondment opportunity.
What you'll be doing
The Racial Justice Unit is seeking a skilled Grants Manager, to lead the delivery of its funding programme. This role is central to managing grant operations, assessing applications, supporting grantees, and evaluating impact.
Key responsibilities:
- Manage grant pipeline, awards, and live caseloads
- Lead financial tracking and reporting
- Support impact evaluation and learning
- Line manage the RJU Grants Assistant
- Collaborate with Finance, Legal, and PMO teams
- Assist with transition to new grant management system
To be successful, you will need to have:
- Strong grant management and financial oversight
- Excellent communication and stakeholder engagement
- Analytical, detail-oriented, and highly organised
- Proficient in Microsoft Excel and Office Suite
- Experience in impact evaluation and reporting
Key requirements:
- This is a 6 month fixed-term contract
- We are looking for someone to start in September 2025 if possible
Please apply via Pathways, the Church of England careers portal
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Embedded in the work of the Programme Department, the Communications and Marketing Manager is responsible for designing and delivering on communications and marketing plans designed to amplify our brand messages, and raise awareness of our mission with partners, and beneficiaries and help us achieve our vision.
This is a hands-on, operational role ideal for someone with significant experience of leading on communications activities, who thrives in a small team and enjoys delivering against long-term plans and managing day-to-day priorities. You’ll lead the delivery of all aspects of communications and marketing - from planning campaigns and managing social media to producing content and supporting fundraising efforts.
As well as working with the Programme Department to support and promote the work of our local partner programmes, the role will also create and maintain mechanisms to ensure all of our staff are informed and engaged with the full scope of our work and impact we enable.
The client requests no contact from agencies or media sales.
Field based with travel to the London office
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
The Careers & Enterprise Company (CEC) is looking for a Senior Manager - Network to support our mission to help every young person find their best next step. You will ensure consistent high-quality delivery and support for all Careers Hubs across the country.
You will play a key role in delivering CEC’s current and future ambitions through our network of Careers Hubs, including the government’s ambition for a new work experience guarantee to ensure that all pupils participate in 2 weeks’ worth of work experience by the time they leave year 11. Careers Hubs will be a key coordinating and delivery mechanism for this guarantee.
You will balance national intent with local priorities, ensuring national government agenda is delivered upon through the lens of place and devolution. You will work closely with senior stakeholders across Strategic and Local Authorities who we partner with in the delivery of careers education through Careers Hubs.
Reporting to the Associate Head of Network Development, with a team of 8 Area Managers, you will provide a central point of accountability, senior stakeholder management and operational support to Area Managers.
You will contribute as a member of the senior management team of Network and Employers and the wider organisation. Contributing towards the strategy and operational delivery and leading/co-leading on cross Network and Employer and cross-company projects.
This role suits someone who can lead the delivery of a large-scale national programme and is a natural relationship builder. You will thrive on delivering change management and be comfortable working through ambiguity to secure lasting impact. The role will require travel across the country.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why you would like to work for Careers and Enterprise Company.
Closing date: Midnight on Sunday 31st August 2025.
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams.
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Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data
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Team Management and Support Coordination
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Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.
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Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals
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Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability.
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review client feedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK Education Sector.
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting under-resourced and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed
Desirable:
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Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
The client requests no contact from agencies or media sales.
We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire
£34,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Wood Lane End is a specialist supported living service designed for individuals with learning disabilities and Autism, particularly those with complex needs and behaviours that challenge. The service is structured around a single-customer model, meaning the home is tailored to one individual, ensuring highly personalised care and support. Staff are trained in Positive Behavioural Support (PBS) and Autism-specific approaches to ensure the customer's emotional and physical wellbeing is prioritised at all times. As Deputy Manager, you'll support the Area Service Manager in overseeing service delivery, safeguarding, and staff supervision. You'll be a key figure in shaping a stable, nurturing environment where the customer can thrive.
At Look Ahead, co-production is central to our approach. We are committed to collaborating closely with our customers to shape the support they receive. We invited B to develop a job advertisement for their new deputy service manager, and this is what they shared:
"Hi, I'm B, I'm a 56 years old woman, I have a learning disability and autism, and I live in my own house in Hertfordshire.
I'm looking for caring and passionate individual to support me with my daily living skills but also to help me develop skills to live more independently, to share my hobbies and interests and to explore new ones.
I need support to adapt to new environments and to develop trust in my carers, also support to make safe use of my home.
I love the sun and warm weather. I benefit from a Positive Behaviour Support approach as I may hurt myself or others when I'm upset, and I can damage my property.
I am looking for someone who can support me and my support team in doing the things I most enjoy.
If you would like the opportunity to support me, please apply!"
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Mental Health Service in Lambeth.
£41,000.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Independent Living Medication Support Service (ILMSS) in Lambeth is a community-based floating support service designed for adults with primary mental health needs and often dual diagnoses.
The service aims to help individuals stay well, avoid hospitalisation, and live independently in the community. The service provides one-to-one support in customer's homes to build awareness, routines, and skills for medication management. Furthermore, it aims to support customers with housing, benefits, and social issues through short-term interventions.
As Service Manager for the Lambeth ILMS service, you will lead a dynamic team delivering floating support to 105 customers and medication support to 35 customers across the borough. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focused integration of specialisms across the whole organisation.
The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The United Bible Societies (UBS) is on a mission to make the Bible accessible to everyone, everywhere. Through our International Support Programme (ISP), we invest over $30 million annually in more than 1,000 Bible ministry projects across 140 countries. At the heart of this mission is Solomon - our grant management system that supports this global programme.
We are now looking for a visionary Grant Management Systems Lead to take ownership of Solomon, providing strategic leadership and managing its development. You will be the essential link between our technical partners and our worldwide user base, helping to shape the future of how we manage, develop, and grow this vital system. You will:
- Lead the strategy and roadmap for Solomon’s development.
- Act as a bridge between users and developers to translate needs into technical solutions and manage our outsourced technical team.
- Drive continuous improvement in user experience, data structures, and integration with other systems.
- Ensure compliance with data protection, safeguarding, and accessibility standards.
- Train users and support change through thoughtful engagement and communication.
We are looking for someone with:
- A strong foundation in product or systems management, ideally in a complex user-facing environment.
- Experience in a grant-making or donor-funded context.
- Strong stakeholder management and communication skills.
- A collaborative spirit, curiosity, and with a drive for continuous improvement.
- The ability to work comfortably across cultures and with remote teams.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraising Manager (Maternity Leave Cover)
Hours: 35 hours per week, 9am-5pm, Monday-Friday
Location: Hybrid (Office in Amersham, Buckinghamshire), with occassional travel across the UK
Contract: Fixed-term, 12 month contract, to cover maternity leave
Job Description:
In this interim role, you’ll play a key part in driving forward our corporate partnerships work to build strong, mutually beneficial relationships with businesses and organisations to support our mission. You’ll identify and develop high-value opportunities, inspire charitable giving, and provide excellent stewardship to ensure partners feel valued, engaged, and motivated to continue their support.
You’ll also contribute to maintaining a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work. As part of our marvellous team, you’ll enjoy the opportunity to manage and support colleagues, helping them thrive and deliver great results during this period.
This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with corporate partners, and is excited to be part of a charity making a real difference to seriously ill children.
Key Responsibilities:
Strategic Leadership
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Lead the corporate fundraising programme at Roald Dahl’s Marvellous Children’s Charity, working closely with the Director of Fundraising & Communications, Director of Development, and Brand & Marketing Manager.
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Deliver an ambitious corporate partnerships strategy that supports both regional (aligned with Roald Dahl Nurse locations) and national growth.
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Contribute to the overall strategic planning of the Fundraising and Communications team, supporting the charity’s broader income and engagement goals.
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Provide leadership and direction to the Corporate Fundraising Executive
Corporate Partnership Development
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Identify, research, package and secure high-value corporate partnerships, including Charity of the Year, sponsorship, cause-related marketing, and employee fundraising opportunities.
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Proactively grow and manage the new business pipeline, forecasting income and tracking likelihood of success, ensuring alignment with agreed income targets.
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Build creative, compelling cases for support and deliver inspirational, tailored pitches and proposals to senior corporate audiences.
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Horizon scan to identify new partnership opportunities and emerging sectors, working closely with the Programmes Team to align fundraising opportunities with service delivery and impact.
Account Management & Stewardship
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Deliver high-quality relationship management for all existing corporate partners, ensuring clear communication, excellent stewardship, and sustained engagement, with support from the Director of Fundraising & Communications, CEO and other senior staff as needed.
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Create and implement bespoke fundraising plans and incentives to support multi-year, mutually beneficial partnerships.
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Prepare engaging, tailored assets and communications including proposals, presentations, impact reports and updates for corporate supporters.
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Represent the charity confidently at meetings and events, delivering presentations and engaging with stakeholders at all levels.
Performance & Financial Management
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Track, analyse and report on income, ROI, and engagement across all corporate partnerships.
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Manage the corporate fundraising income and expenditure, reporting performance against forecasts.
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Maintain oversight of all contractual agreements and partnership terms for corporate partnerships and cause-related marketing.
Cross-Team Collaboration & Support
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Work collaboratively across the Fundraising and Communications team to deliver a calendar of corporate fundraising events, campaigns, and activity.
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Contribute content and stories to the charity’s website, newsletter, annual review, and other external communications.
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Ensure strong collaboration with the Programmes Team to develop impactful narratives.
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Support the maintenance of accurate records on Beacon, ensuring all corporate fundraising activity is logged in our CRM system.
Other Information
This job description helps the post holder to understand his/her main duties. It is not exhaustive and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.
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The post holder will be required to travel within the UK, for example to visit with corporate partners or to attend meetings in other parts of the country. This may occasionally require overnight stays. The post holder may also be required to undertake occasional evening and weekend work when, for example, we hold fundraising events or need to meet with funders.
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Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.
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The appointment is subject to the satisfactory completion of a three-month probation period.
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Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively
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The postholder will have the right to work in the UK.
22.5 hours per week / £27,770 per annum, pro rata / permanent / working days to ideally include Monday, Wednesday, Friday and weekends (to be discussed at interview).
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Ewhurst Road team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE: Tuesday 2 September 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


This is a brilliant opportunity to join a small, collaborative team with a big global mission: to end avoidable blindness. You’ll lead the strategy and day-to-day delivery of Orbis’s supporter acquisition programme, recruiting new donors across a range of fundraising products and channels.
- Job title: Supporter Acquisition Manager
- Salary: £45,000 to £48,000 depending on experience
- Location: London (near Charing Cross), with hybrid working – Tuesdays and Thursdays in the office
- Contract: Full-time, permanent
- Lead on planning and executing insight-driven campaigns across digital and direct marketing channels
- Own a substantial acquisition budget and forecast long-term ROI
- Collaborate across teams to shape integrated supporter journeys and audience development strategies
- Join an international charity that blends fundraising with training, treatment, and innovation to transform global eye health
- Bring fresh ideas into Orbis’s innovation pipeline and contribute to a broader digital transformation
- Developing and delivering Orbis UK's long-term supporter acquisition strategy
- Leading annual budgeting, forecasting and performance monitoring
- Managing media, creative, and fundraising agencies and partnerships
- Overseeing creative production and content to maximise appeal and response
- Analysing campaign results and making data-led decisions to optimise ROI
- Ensuring brand consistency and compliance across all acquisition activity
- Has managed significant customer or supporter recruitment budgets
- Knows how to plan, deliver, and evaluate multi-channel campaigns
- Has strong direct and digital marketing knowledge and can oversee creative development
- Is confident managing suppliers and internal stakeholders
- Brings a collaborative, proactive mindset with a curiosity about what works and why
- Believes in Orbis’s mission and is motivated by measurable impact
- You'll join a committed, professional team where fundraising is respected and valued
- You’ll have scope to shape strategy and test new ideas
- You’ll play a direct role in improving access to eye care in some of the world’s most marginalised communities
- You’ll benefit from hybrid working and the opportunity to collaborate across international teams
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We're looking for a kind, compassionate and resilient Support Worker to join our East London Hospital Discharge Service in Tower Hamlets. No personal care or experience is required, just the right values.
£28,808.00 per annum, working 40 hours per week. Fixed term contract of 1 year.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Provide support 9am-5pm 7 days a week
* Assess prospective discharges within 3-5 hours of receiving referral information.
* Support the customer to settle in and meet their immediate social care needs.
* Update the Discharge/Patient Flow Team on patient progress on a weekly basis.
* Escalate concerns to the Discharge Team and urgent concerns via the Crisis Line.
* Proactively monitor customer's mental state, ADLs and move-on plans.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to access activities and services in order to maintain and improve well-being, access benefits and reduce isolation.
* Maintain regular communication with Hackney Council (Local Authority) to facilitate re-housing.
* Develop and maintain links with all key agencies and service providers in the local community.
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationship-building
Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
Committed to making a positive impact for individuals.
Adaptability
Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes.
Communication
The ability to collaborate with and influence a wide range of people in person and through written communication.
Problem solving
The ability to objectively analyse situations, using information and clear judgement to generate effective response.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Bromley.
Extra care housing enables older people to live as independently as possible in a friendly, inclusive and safe environment whilst receiving the care and support they need. We want our service users based in Bromley to lead active and positive lives and to be supported to enjoy physical and mental wellbeing. To achieve this we need responsible, compassionate individuals who can deliver respectful personal care and person-centred support.
You must be able to engage positively with the service users based at our Bromley Common service and their families and to build trusting relationships. Good written and verbal communication skills are essential for this role, as is the ability to provide respectful personalised care.
12 months minimum previous care experience is essential for the role of Relief Support Worker. We will appreciate your life experience, caring approach and personal qualities as well as relevant skills and experience.
This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities.
As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly.
Vacancy Reference Number: 86526
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support




