Support manager jobs

Senior Analyst 
Permanent appointment
Full time (34.5 hours)
Location: Hybrid/London
Salary Range: £48,000 - £53,000 per annum  

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
 
You will be using your analytical skills and commercial experience to help Macmillan reach everybody who needs our help, deliver the best possible services and support our fundraising. You’ll work closely with colleagues in Insight and Performance and across the organisation to understand the needs and questions of the organisation and deliver analysis to optimise and improve our marketing, service performance and fundraising. 

About you

The successful candidate will demonstrate the following skills and experience: 

• Strong analytical skills, ideally including experience with SQL and Python to work with data and develop analytical models.  
• Experience of using analysis to drive efficiencies and value across a range of areas – ideally including marketing, fundraising or service operations.  
• A track record of finding opportunities to utilise analysis, models or AI techniques to deliver value, supporting organisational objectives.  
• Comfortable working with a wide range of stakeholders and explaining complex data and analytical techniques to a non-technical audience; able to draw out the key questions that need to be answered and identify where the value of analysis sits.  
• Experience of working with complex data environments with varying data quality and able to deliver reliable outcomes from these. 

 In return, we offer a range of benefits including: 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.  
• Pension matched up to 7.5%. 
• 120+ learning and development offers, with access to external professional qualifications. 
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm. 
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more. 

 Recruitment Process 
 
Application deadline: 23:59 on the 10 July 2025.

Interview: w/c 14 July 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Reading Specialist - HMP The Mount

Location: HMP The Mount (Hertfordshire)
Department: Prison delivery
Salary: £28,274 per annum
Hours: Full time (35 hours)
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for: 1st August 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-222511

As Health & Wellbeing Coach Lead, you will oversee and support a small team of coaches, while also delivering personalised, one-to-one coaching yourself. Working closely with Primary Care colleagues and community partners, you’ll help design and deliver a person-centred, holistic programme that empowers people to manage their health and wellbeing more confidently and reduce reliance on clinical interventions.

We are seeking a new Finance and Administration Officer following the upcoming retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. In addition to administration support, this role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using XERO and our CRM.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 11th July.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

FareShare Greater Manchester is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from retailers and manufacturers. We rely on an army of volunteers to help redistribute this food to almost 300 frontline charities such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, and socially isolated.

As a Food Allocations Assistant you'll allocate surplus food to our Community Food Members (CFMs).  Working closely with our Warehouse team and volunteers, you'll quickly and accurately add incoming food to our database and then speak to our CFMs to confirm their orders.   

Along with your can-do attitude, you'll be a strong communicator (both on the phone and in-person) and be able to work quickly under pressure and to tight deadlines: our food needs to move in and out of the Warehouse before it's past its best.  You are curious about food and able to build an understanding of what's on our database along with the types of food our CFMs are looking for, in order to allocate it efficiently.   

We support a wide range of community groups as well as a large number of volunteers who donate their time to support our operation, so you are someone who relates positively to people from a range of backgrounds, skill levels, and levels of motivation.

The role is based onsite at our Warehouse on New Smithfield Market.  We are happy to discuss your preferred working days.

Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

Job Title: Digital Communications Officer

Responsible to: Senior Communications & Engagement Manager

Salary: £30,000 per annum

Location: Head Office, 5 Trinity Street, London, SE1 1DB

Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)

The package also includes:

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period

• Season Ticket Loan

About USPG

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:

• Oversee the day-to-day running of our website and social media channels.

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.  

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch. 

Interviews will be held on July 23rd in London.

About The Role
We are searching for an approachable, and compassionate Individual to join us as a community-based Dementia Adviser covering Central / West - North Wales. The successful individual will join our supportive and compassionate team, focusing on supporting people affected by dementia, as part of the North Wales Memory Support Pathway.
 
Hybrid with travel covering - Central and West North Wales

We provide advice and guidance to people affected by dementia via face to face, online and telephone appointments; passionately promoting their independence, improving sense of well-being, putting people in more control of their lives. This role also involves building connections with other local services to help people find all of the support and activity available to them.

What you will do:

- Offer a vital, compassionate advice service to support and guide those affected by dementia - in person and by phone.
- Manage referrals, assist clients in assessing their information and support needs in a person-centred manner.
- Problem solve – helping people find ways to better live around symptoms and challenges that come from their dementia.
- Provide knowledgeable and trusted information regarding services and benefits available, assisting people in accessing them.
- Develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

About you:

- Ability to update patient or client databased and IT skills to use Teams, Zoom emails
- Have a strong understanding of supporting people who have additional support requirements
- Be able to manage time and workload effectively 
- Possess varied communication approaches and adapt language and style to a wide variety of audiences
- Have resilience to manage and support challenging and potentially emotional situations.
- Live within, or in commutable distance from Central and West North Wales

Interviews via Teams 31 July 2025

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

About Finance at Hope into Action 

The Finance function of Hope Into Action is small team comprising the Finance Lead, the Finance Administrator and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 42 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees. 

About the role 

The Finance Lead is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.

The role is broad ranging from monitoring the Finance inbox to posting transactions on our Xero accounting system and producing the monthly management accounts within our target of 10 working days from the month end 

In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the gift aid returns. 

You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.

About you 

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.

You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values. 

We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.

About us 

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking. 

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.  

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community.   Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.

We are looking for a full-time Finance Lead but would consider a job share.

Salary: Grade 5 - £37,181 per annum pro rata

Contract: Fixed term from June 2025 – end of December 2027

Hours: Part time – 30 per week

Location: Newcastle/South Tyneside

Closing date: Monday 21st July 2025 at 11.30 pm

Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.

Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub.

About the role

The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.

About you

You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.

Benefits

In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.

We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ on the advert. You are  required to fill in an application form with responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.

• Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.

• Experience and knowledge of delivering and managing support contracts/projects.

• Experience of working with people experiencing multiple disadvantage.

• Experience of working in a multi-disciplinary context with partners, community groups and other agencies.

Are you looking for a role where you can shape and grow the work we do?

Then could you be UK100’s new Membership Projects Officer!

We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.

One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role. 

If you have experience in event management and copy writing in the value-led sector, we want to hear from you!

What we offer

You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks). 

About us

UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.

See full details in the attached job pack.

Role: Self-employed Independent Fostering Reviewing Officer

Locations:  North West

Pay -  £33 per hour

We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities. 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff and workers will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

We are recruiting Independent  Fostering Reviewing Officer to undertake carer annual reviews. 

Core Tasks

• To carry out statutory annual reviews of Foster Carers.
• To satisfy TACT that the foster carers continue to be suitable to be professional foster carers and that all safeguarding issues are addressed.
• to make recommendation to TACT in regard to foster carers terms of approval.
• To give the carer, the social worker of any child in placement, birth children and fostered children the opportunity to give feedback about the placement
• To be part of TACT’s Quality Assurance processes
• To ensure foster carers are enabling children to reach their full potential

Rates of Pay

• TACT will pay £33.00 per hour plus travel time at £15 per hour (outside of London) or £16.50 per hour (London only) and mileage at 45p per mile.

Please see the Job Information Pack for a full breakdown of the role.

You will be DipSW, CSS or CQSW qualified and registered with the relevant regulatory body (Social Work England, Social Care Wales or Scottish Social Services Council).

An Enhanced DBS/PVG check will be required for this role and will be undertaken  by TACT on your behalf.

• Closing Date: Friday  15th August 2025
• Interview Date: Wednesday 27th August 2025

Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work.  As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

We do not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Invitation To Tender: Provision Of Accountancy Services

The FFLM invites suitably qualified and experienced accountancy firms to submit tenders for the provision of professional accountancy services.

About us
The Faculty of Forensic and Legal Medicine (FFLM) was founded in 2005 and is an
established international membership organisation and charity committed to the
development and maintenance of the highest possible standards in forensic and legal
medicine.
The specialty covers professionals working in the following disciplines: forensic medical
practitioners (forensic physicians, forensic pathologists, forensic psychiatrists, forensic
odontologists); medico-legal and dentolegal advisers; clinicians working in secure and
detained settings and medically and legally qualified coroners.
Introduction

The FFLM is tendering for accountancy services. We are a registered Charity (1119599).
FFLM prepares its accounts in accordance with the Charities Act 2011 and Accounting
and Reporting by Charities Statement of Recommended Practice applicable to charities
preparing their accounts in accordance with the Financial Reporting Standard applicable in
the UK and Republic of Ireland (FRS 102).

Bidders must demonstrate experience in preparing and advising on accounts compliant
with this framework.

Our financial year runs from 1 January to 31 December. Our annual turnover is between
£800,000 and £1.1M and an overview of our finances is available in our 2024 financial
report.

We employ a Finance and Membership Manager and a Finance Administrator to manage
our day-to-day income and expenditure. We are tendering for an accountant to provide
support to our Finance Team and help us to meet our legal obligations regarding financial
matters.

As our turnover passed £1M, we are now subject to annual independent audit, which is
currently carried out by MHA. We will require an accountant to support the FFLM in
preparing accounts and other documents for this purpose.
We are a small organisation, with 4.7 FTE staff members and support an organisation
funded by the Home office, the Institute for Addressing Strangulation (IFAS) which has 3.9
FTE staff.

IFAS is a Home Office funded initiative which leads national work on the recognition,
response, and prevention of non-fatal strangulation and suffocation. It functions as an
internal programme of the FFLM, operating under its governance and financial
management structures. All accounting, reporting, and compliance responsibilities for IFAS
are handled within the broader framework of the FFLM.

Our staff work entirely remotely, and we do not maintain any office space. Due to our size,
we need our accountant to provide proactive advice and support, be readily available and
provide excellent customer service.

Tender Submission

If you have any questions regarding the tender or to request a copy of our 2024 accounts, please contact our Interim Office Manager, Charlene Campbell 

We look forward to receiving your submission.

Who are Challenge Partners

Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here. 

We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here. 

As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.

Job Purpose

The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.

Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.

This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators. 

We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.

Key Responsibilities

Programme and Network Delivery:

- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.

- Support the organisation and delivery of programme-specific and national events.

- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.

- Provide year-round support to local Hub Managers to ensure schools receive necessary support.

- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities. 

Partner Relationship Management:

- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.

- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.

- Troubleshoot and respond to school or trust queries through internal customer care systems.

- Utilise and update our CRM system (Salesforce).

Communications:

- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.

- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.

Recruitment and Retention:

- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.

- Provide updates on schools in your hub to inform retention campaigns.

- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.

Other Tasks:

- Perform other tasks as appropriate for the role.

Person Specification

• Excellent organisational skills, with the ability to manage your time effectively.

• Ability to balance competing priorities whilst working across multiple areas of work.

• Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• A willingness to learn and give and receive feedback.

• A passion for education, and a desire to make a difference.

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration