Support manager jobs
Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.
You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.
you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.
You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.
As a Head of Individual Giving you will:
- Lead the design and execution of an integrated Individual Giving strategy
- Develop engaging supporter journeys using automation and personalisation tools
- Test and scale new giving products to reach wider and more diverse audiences
- Use data and insight to guide decision making and evaluate success
- Work cross functionally to align fundraising and communications for a cohesive supporter experience
- Manage the delivery of donor appeals and campaigns from concept to execution
About You:
You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.
You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.
To be successful, you must have experience:
- Significant experience in Individual Giving, Legacy or Personal Giving, including digital
- Strong understanding of donor journeys, segmentation, and CRM systems
- Proven ability to develop and deliver integrated fundraising campaigns
- Experience managing budgets, agencies, and campaign performance
- Exceptional communication and influencing skills
Salary: £50,000 - £55,000 DOE
Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)
Contract: Permanent, Full-time (37.5 hours/week)
Closing date: 28th August at 9am
Interview: w/c 1st September
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you someone who enjoys hands-on work and wants to make a meaningful difference every day? At Age UK Bromley & Greenwich, we’re looking for a practical, compassionate individual to join our team as a Handyperson. This is a vital role supporting older people and those with long-term health conditions as they return home from hospital.
You’ll be part of a fast-moving, highly valued service that helps people stay safe, independent and confident in their own homes. From installing grab rails and key safes to putting up curtain rails or fixing minor plumbing issues, the work you do will directly improve lives and reduce the risk of accidents and readmissions.
This role is ideal for someone who enjoys variety and problem-solving, as no two days are the same. You’ll work closely with occupational therapists, respond to referrals (often on the same day), and be trusted to manage your own tasks with care and professionalism. You’ll also support our paid-for service offering, where your practical help continues to give people the reassurance they need to live independently.
We’re looking for someone with a solid set of DIY skills, a proactive attitude and a full UK driving licence. In return, you’ll join a warm, committed charity that has been supporting the local community for over 50 years. You’ll be part of a team that genuinely cares about the people we serve.
If you're ready to bring your practical skills into a role with real purpose, we’d love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
This is a key role supporting the Supplier and Fulfilment Manager to ensure our retail operations run smoothly. You will be the link between our suppliers and our retail outlets, ensuring that products are delivered on time and in perfect condition.
Key responsibilities include:
- Coordinating with suppliers to manage inventory levels and ensure timely deliveries.
- Monitoring and tracking shipments to ensure they meet quality and quantity standards.
- Resolving any issues related to supplier deliveries and fulfilment processes.
- Collaborating with the retail team to forecast demand and manage stock levels.
- Maintaining accurate records of supplier transactions and inventory levels.
About you
We are looking for a well organised individual with retail and logistics knowledge.
To succeed in this role, you will have:
- Previous experience in retail or logistics.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with a focus on accuracy.
- Ability to work under pressure and meet tight deadlines.
Working arrangements
Please note this is a part-time position working 14 hours. These can be worked over 2 or 3 days.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews may take place during the advertised period or shortly after the role closes. These will be via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.

The client requests no contact from agencies or media sales.
We are looking for a passionate and motivated individual to join our team as Technical Officer (Nature Positive), to support the work of our Business & Nature team including the development of corporate nature strategies, supply chain frameworks and landscape initiatives for nature.
This position presents an exceptional opportunity to work with leading global businesses and other stakeholders to translate nature ambition into practical on the ground impact. You will get involved in wide ranging projects and activities, across different geographies and sectors including mining, renewable energy, food and agriculture, and tourism. You will be presented with opportunities to grow your knowledge and experience of the business and nature field through the practical application of fast evolving frameworks, models and concepts.
A collaborative and dynamic team player, you will have an excellent skillset in research and analysis, written and verbal communication, and relationship building. You will have a good understanding of the international landscape for business and nature, the role of the private sector in halting and reversing nature loss, and the interconnections between nature and wider sustainability issues.
In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants.
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Sunday, 31 August 2025. Interviews are likely to take place during week commencing Monday, 08 September 2025.
This role is not eligible for sponsorship of a Skilled Worker Visa.
The client requests no contact from agencies or media sales.
Position: Education Workshop Facilitator (Freelance Pool)
Organisation: Just Finance Foundation
Fee: Half-day rate £150. Half day usually consists of 2 x 45 minute workshops. Rate is inclusive of travel
Location: London primary schools
Application Deadline: 26 August 2025
About Us
Just Finance Foundation (JFF) is a national charity dedicated to improving financial wellbeing across the UK through financial education. JFF provides schools with innovative financial education programmes that equip the next generation with the skills, knowledge and confidence to make informed money choices.
LifeSavers is our financial education programme, delivered free to primary schools across the UK. We work directly with teachers, educators and schools to provide a wide range of curriculum linked classroom resources and practical activities to engage children with financial education from a young age.
The Role
We’re building a pool of freelance facilitators to deliver engaging, 45-minute workshops using JFF’s pre-developed content. This is a flexible, ad-hoc role perfect for educators or professionals passionate about financial literacy and working with children.
Why Join Us?
· Flexible work: workshops are scheduled in advance, and you choose which sessions you’d like to deliver
· Meaningful impact on children’s financial futures
· Full training and onboarding provided
· Competitive pay (£150 per half-day) with travel expenses included
· Work alongside supportive JFF staff and funder volunteers
Key Responsibilities
· Deliver workshops confidently using provided materials (no content creation)
· Engage pupils aged 9–11 with interactive facilitation
· Support funder volunteers assisting in sessions, ensuring they have a positive experience
· Maintain professional relationships with schools and JFF team
· Provide feedback and support evaluation processes
Requirements
· Experience working with children aged 9–11 or in an education setting
· Strong group facilitation and communication skills
· Professional, reliable, and adaptable approach
· Enhanced DBS check or willingness to obtain one
· Interest or experience in financial education desirable
Additional Information
This role is freelance/self-employed. You will be responsible for managing your own tax, National Insurance contributions, and any other statutory obligations related to your self-employment. Just Finance Foundation will not deduct tax or National Insurance from your fees.
How to Apply
Please send your CV and a short covering letter (max 600 words) outlining your relevant experience and approach to engaging young learners
Application Deadline: 26 August 2025 Interviews: Remote, week commencing 1 September 2025
The purpose of the Health and Physical Activity Lead is to work in partnership with health & care partners across the Black Country, including the NHS, Local Authorities and wider Integrated Care System partners.
The role will ensure physical activity & moving are fundamental to people’s health and wellbeing, benefiting individuals from childhood through to older age, by reducing the risk of injury or disease, improving mental health, bringing communities together and encouraging connectedness to support the prevention agenda.
This role will play a critical part in reducing health inequalities, improving health outcomes, and embedding physical activity as a core component of health & care pathways & interventions alongside community wellbeing strategies. In addition, they will work alongside national bodies to influence and engage in best practice for the benefit of residents both within the Black Country and beyond.
Main Duties
1. Working closely with the health and care sector, operate as the lead advocate for the benefits that physical activity and movement can play in benefiting people with long-term health conditions and future prevention, treatment and rehabilitation.
2. Develop understanding of the wider health and care system to influence the integration of physical activity into health & care pathways to support population health outcomes.
3. Establish effective relationships across local place-based health partnerships that develops understanding, listening and acting on the needs of local communities, working in close partnership with providers of activities and community services, to ensure residents will have equitable access to opportunities to be active and move more.
4. Identify and develop models of practice that provide easily accessible physical activity pathways, that can be delivered alongside routine care across health and care settings, that provide consistent quality assured models of delivery, trusted by health and care colleagues and offering better support for those communities in most need.
5. Taking a lead role in the physical inactivity workstream as part of the Black Country Personalisation & Prevention implementation plan to influence and ensure physical inactivity is embedded as a cross-cutting theme to address health inequalities.
6. Work with appointed strategic and learning leads respectively alongside other suppliers on the Sport England recognised ‘Place Based’ investment in the Black Country.
7. Represent Black Country partners in regional and national conversations regarding physical activity & health promoting the Black Country as a place for national organisations to work in partnership and invest into.
8. Develop a ‘Prevention & Enablement’ model that can inform future approaches across the Black Country that can support delivery and coordination of community physical activity and health initiatives and opportunities for those living with long-term health conditions to be active and to engage in physical activity within their community in order to enable independence and to achieve wider outcomes.
9. Provide expert advice to senior leaders, boards, and external partners on best practices in physical activity promotion.
10. Working to the Monitoring Evaluation and Learning Framework to extract learnings and share good practice to inform decision-making and evaluate the impact of interventions.
11. Ensuring compliance at all times with contract management, procurement and finance procedures.
12. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.
13. To adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.
14. To adhere to all relevant policies and procedures at all times.
15. To undertake such other duties as may be appropriate.
Person Specification
Health:
Experience of the health & social care sectors, ideally with experience of influencing priorities and using physical activity as a tool to support wider determinants of health.
Contemporary expert knowledge of national health policy and strategic frameworks i.e. NHS 10 Year Plan.
Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health & socio-economic outcomes.
Place-based work:
Proven experience supporting specific communities or localities—particularly in roles involving community development, systems change, learning or collaborative partnerships, ideally across the Black Country.
Partnership and relationship building:
Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.
Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.
Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.
Systems change understanding:
Has skills, knowledge and good experience of partnership working to build strong, effective, and valued relationships, across a wide range of people and organisations to influence & develop collaborative agendas.
Able to work with complexity and influence and advocate for learning beyond programme delivery.
Proven experience in using learning as a driver for change.
Impact and learning:
Strong understanding of how to track, assess, and learn from outcomes in complex, community-driven settings.
Skilled at applying evidence led approaches to design interventions that can support a range of health and socio-economic outcomes.
Demonstrable expertise in building a culture of continuous improvement and reflective practice.
Equity and inclusion:
Deep commitment to inclusive practice, with experience applying in real-world settings.
Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity.
Communication:
Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.
Initiative and adaptability:
A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
To apply:
1. Please submit an up to date CV and an expression of interest explaining why you are interested in this role, detailing how you are a good candidate for this post and how you fulfil the person specification – we recommend that this is no longer than two pages.
2. The declaration form – but completion of the equalities section is not mandatory, this is requested for monitoring purposes in line with our commitment to equality and diversity;
Closing date: 5 September, 2025
Interviews will be held 17 & 18 September 2025.
The client requests no contact from agencies or media sales.
Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
This role will deliver high quality support to women affected by domestic violence who are deemed as being high risk, working within a multi agency framework to prioritise safety.
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
he closing date for receipt of completed applications is at 12 noon on Monday 8th September. Interviews will take place in the weeks commencing 22nd and 29th September.
Are you looking to join a charity where you can make a real impact? Eden Brown Charities are delighted to be partnering with the wonderful Zoe's Baby Hospice in Coventry to recruit them a Head of Fundraising to lead an ambitious team at an exciting time for the Charity.
Zoe's Place Baby Hospice supports babies and young children aged from birth to five who have life-limiting/life-threatening conditions.
Their incredible work ensures that very unwell children can enjoy the best possible quality of life and they support their families throughout their journey.
The Baby hospices, based in Coventry and Middlesbrough, offer respite, palliative and end of life care for children, as well as support for the whole family. With a range of play therapies and fun activities their team of specialists work together to make every moment of childhood count.
About the Role
As Head of Fundraising at Coventry you will be leading a team of Fundraisers at an incredibly exciting time for the Charity as they look to grow and diversify income streams. You will work towards income targets as well as mentoring and growing the existing team. The value "To always put the child at the centre of everything we do" is key and this role is perfect for a fundraising leader to work innovatively and strategically whilst raising income for a truly wonderful cause.
You will develop relationships across Corporate and Community groups as well as raise the profile of Zoe's Baby Hospice in the local area.
About you
To be successful in this role you must have;
- had at least 2 years of experience as a manager in a fundraising team with responsibility for leading, motivating, directing and monitoring the daily activities of others and facilitating professional development
- Experience of creating and implementing a strategy to ensure diverse and sustainable income streams are in place
- Experience of managing budgets
- Experience of planning and delivery of fundraising events and/ or campaigns
Please note that this is a Hybrid role with time spent in the office in Coventry and some home working. The closing date is the 10th September. Please call Laura Iliff on 07442607841 for more information.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Are you a compassionate Night Owl, someone who thrives in the quiet hours, offering care and stability when it’s needed most? YMCA Wirral is searching for a dedicated Night Shift Worker to support some of our community’s most vulnerable individuals whilst they navigate crisis. In their darkest moments, you will be the steady presence offering reassurance, safety, and hope.
What You’ll Be Doing:
- Providing essential support to people facing homelessness and crisis.
- Creating a safe, secure, and welcoming space during the night.
- Offering kindness, guidance, and a listening ear to those in distress.
- Handling challenging situations with a calm and measured approach.
- Conducting regular checks and safety rounds, maintenance and domestic tasks, ensuring a secure environment.
Who We’re Looking For:
- Someone with deep empathy for people experiencing hardship.
- A person who remains calm, compassionate, and resourceful under pressure.
- Someone with experience in health, homelessness, criminal justice or social care or other relevant experience.
- A team player with strong communication skills and basic IT knowledge.
- This role suits a person who has a Psychology degree or similar, or with a proven keen interest.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to step up and take on a challenge that really matters, we would love to hear from you.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Lambeth, London
Salary: £14,428.56 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Part Time, Permanent
Hours: 18.75 hours per week ((Monday, Wednesdays and Fridays. As part of this role, you will be required to participate in an out-of-hours on call Rota).
We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. You will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.
As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.
This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.
Closing Date: 2nd September 2025
Interview Date: 18th and 19th September 2025
The client requests no contact from agencies or media sales.
Be part of a life-saving mission.
We’re looking for a compassionate and strategic individual to join our Rail Team as the Regional Development Lead (RDL) for Scotland. This is a pivotal role, responsible for building strong, collaborative relationships across the rail industry and leading on local delivery of Samaritans’ suicide prevention activities within the region.
As RDL, you will work closely with industry partners such as Network Rail, train operating companies (TOCs), and the British Transport Police (BTP), to drive forward meaningful change and support those impacted by suicide. From developing Joint Suicide Prevention Plans (JSPPs) to representing Samaritans at regional meetings and organising post-incident support, your work will help save lives and support communities.
Contract:
- Permanent
- £32,850 per annum plus benefits
- Full time (35 hours per week)
- We are passionate about flexible working, please talk to us about your preferences
- Hybrid working: A blend of working from home and from regional rail offices. Significant travel throughout the Route. The successful candidate should live within or adjacent to the route. Do get in touch with any queries about location prior to applying.
What you’ll do:
You’ll represent Samaritans Rail Programme at a regional and local level, attending regular suicide prevention meetings and providing guidance and support both within and external to the rail industry, focusing on industry specific priorities. Your role will be to:
- Act as a central point of contact for rail contacts, sharing information on national campaigns, internal communications, crisis signage, policy, and research.
- Manage regional suicide prevention activities, collaborating with various stakeholders to deliver impactful results.
- Lead community activities and facilitate post-incident support, ensuring local applicability of national guidelines and strategies.
- Promote responsible and ethical language around suicide and foster a culture change within the rail industry.
What you’ll bring:
- Strong project management skills with the ability to lead initiatives from start to finish.
- Experience in relationship management, with the ability to influence and collaborate with multiple stakeholders.
- Excellent communication skills to convey complex information clearly and accurately.
- A proactive, problem-solving approach with a strong sense of empathy and emotional intelligence.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
To apply, please submit your CV and covering letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 3 September
Video Interviews: w/c 8 September
The client requests no contact from agencies or media sales.
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users. This role is ideally suited to an experienced caseworker looking to take the next step in their career.
Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters.
Responsibilities include:
· Managing systems for incoming service user inquiries
· Casework for service users with the most complex needs or challenges
· Facilitating complex case discussions with colleagues and providing support and guidance
· Ensuring accurate reporting on service delivery outputs, outcomes and trends
· Assisting the Support Services Manager to implement changes in the service
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
· Enhanced parental leave and pay
· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
· Separate salary step and inflationary increases considered every year
· TOIL system
· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
· Policy on staff loans or salary advances for difficult times
· Work laptop and mobile phone
· Training and learning opportunities
· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)
How to apply
Closing date: 9am 8 September 2025
Interview dates: Initial interviews will be 17 September 2025 by Zoom or Teams. A second round of face-to-face interviews in London will follow.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address you will find in the Job Description.
Please send to the email address in the Job Description:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We would also be grateful if you could complete the optional monitoring form (link in the Job Description).
In your statement, please:
1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern
4. Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form you will find in the Job Description to request support and they will confirm if they can match you with a mentor to support your application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (please see Job Description for a link to our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Do you believe in the power of communities to create a better future? Groundwork Greater Manchester is looking for community workers who will champion change and empower people across the region. This is a role for someone who is a facilitator, a collaborator, a project manager and a passionate advocate for community-led environmental action.
We don't just work for communities; we work with them. You'll be on the front lines, helping residents work to their strengths and turn their collective ambitions into reality. From revitalising local green spaces to building social resilience, your work will create lasting, positive ripples across Greater Manchester.
What You'll Be Doing
- Co-Create and Deliver: You'll lead impactful projects that are designed with and for the community, ensuring every initiative meets a real need.
- Build Capacity: Your focus will be on strengthening community assets and building the skills and confidence of local people to lead their own environmental change.
- Forge Strong Connections: You will build and nurture partnerships, bringing together residents, local groups, and businesses to achieve shared goals.
- Advocate for Community Voice: Ensure that the needs and priorities of local people are at the heart of everything we do, from project design to external partnerships.
- Grow Our Impact: Work with the team to identify new opportunities and help secure the funding needed to expand our reach and deepen our impact.
Who You Are
You're an experienced community worker who is energised by collaboration and committed to environmental justice. You have a knack for listening, connecting, and inspiring people. You’re organised, resourceful, and ready to get stuck into a role where every day brings a new opportunity to make a difference.
Starting Salary: £25,287 per annum
Contract: Permanent, full-time (36 hrs 40 mins) with flexible options available.
Location: Flexible with time split between our offices and engaging with communities on the ground.
Ready to put your passion into practice and help us build a greener, fairer, and stronger Greater Manchester? We’d love to hear from you.
Apply here before 8th September 2025. Interviews will take place on Wednesday 24th September 2025.
We’re passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny and no-one is held back by their background or circumstances. We specialise in the following services and are committed to creating added social value through our delivery:
- Community engagement
- Landscape design & build
- Training & coaching for employment
- Early intervention to support health & wellbeing
- Safe & sustainable business support
As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
If you want to work in a values driven team that makes a real difference to individuals and communities in Greater Manchester, read on.
Overview of the Post
The Community Projects Lead is a member of the youth and community team, leading the delivery of a wide array of community projects across GM, ensuring quality delivery and sustainability of the work.
Delivery
· Lead the delivery of a wide array of projects across Greater Manchester including:
- environmental, climate, nature focused projects
- community engagement and development
- community capacity building, including building confidence and skills
- community outreach to support Groundwork’s services to reach their target audiences
· Meet deliverables and quality standards and collect impact and outcome data for learning and reporting.
Business & Service Development
· Identify opportunities for growth and make recommendations to managers.
· Manage existing project partnerships, and networks and generate new relationships with partners to support project sustainability.
· Pro-actively seek stakeholder feedback and use internal and external data and learning to make recommendations for improvements to projects and services.
· Support the development of larger income generating opportunities and longer-term financial planning.
Financial & Resource Management
· Plan and manage project budgets and resources.
· Plan and build an income pipeline to support existing activity in the short-medium term.
· Support the preparation of smaller proposals including design, writing and pricing, under guidance.
People Management & Development
· Supervise volunteers or trainees.
· Actively share specialist knowledge and skills with others.
· Support the embedding of GGM’s culture and values within the team.
Internal Management
· Embed GGM policies and procedure within directly managed projects supporting the championing of delivery standards and compliance including:
- Project management
- safeguarding
- health and safety
- GDPR
- EDI
· Consider environmental responsibility in project planning and delivery.
The client requests no contact from agencies or media sales.
- Do you have a passion for designing digital experiences that are inclusive, engaging, and driven by real user needs?
- Are you confident shaping product vision and leading design from discovery to delivery?
- Do you enjoy turning research, data, and user feedback into elegant and practical design solutions?
- Are you ready to use your skills to improve access to post 16 education through innovative digital platforms?
Then this could be the role for you.
Learning on Screen is looking for an experienced and creative Digital Product Design Lead to shape the design vision and user experience of our flagship platforms—Box of Broadcasts (BoB) and TRILT. Working closely with our CEO, Digital Development Lead and commercial team, you will lead end-to-end design across products, ensuring usability, accessibility and long-term value for educators and learners across the UK. You will combine product thinking with strong UX/UI design skills to create services that are user-first, research-informed, and strategically aligned.
Role Overview
Job title: Digital Product Design Lead
Salary: £41,600 (£52,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO
What you will be doing
- Leading the design strategy and user experience for our flagship platforms
- Translating organisational and user needs into clear design requirements and user journeys
- Creating prototypes, wireframes, and high-fidelity designs using tools like Figma or Adobe XD
- Conducting user research, usability testing, and data analysis to guide decisions
- Collaborating with the Digital Development Lead to ensure designs are technically feasible and scalable
- Contributing to product planning and maintaining the design backlog
- Embedding accessibility (WCAG), design systems, and inclusive practices into all outputs
- Working across teams to align product delivery with organisational goals
What we are looking for
- Proven experience leading UX/UI design for digital platforms
- Strong understanding of user-centred design, accessibility, and inclusive digital practices
- Confidence working across the full product lifecycle—from discovery to delivery
- Visual design and prototyping skills using Figma, Adobe XD or similar
- Experience collaborating with technical and non-technical colleagues in agile teams
- Ability to balance user insight, technical feasibility, and business strategy
- Excellent communication, documentation, and storytelling skills
- Comfortable working independently in a remote-first environment
Bonus if you have:
- Experience designing for AWS-hosted or scalable platforms
- Familiarity with education, streaming, or licensing environments
- Understanding of the UK post-16 education landscape
- Experience in the charity or public sector
- Interest in audiovisual media and its educational potential
This is a brilliant opportunity to lead meaningful design work on platforms that power teaching, learning, and research—while working in a flexible and mission-driven organisation.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



Hedgerow Heroes Project Officer - fixed term contact, 9 months
Closing date: 9am, Monday 1st September 2025.
Interviews: Wednesday 3rd and Thursday 4th September (online).
Start date: ASAP.
Hours: 4 days per week (with one day per week worked remotely)
Salary: £25,000 FTE pro rata to a 4-day week plus contributory pension.
About the role This is an exciting time to join CPRE Hertfordshire as we look to initiate our work across the county protecting and restoring the county’s hedgerows. You will be the lead in this ambition to plant over 2km of hedgerow in Hertfordshire.
It is a big project funded by a CPRE corporate sponsor, but the Hedgerow Heroes Project Officer (HHPO) will have excellent allies and advice every step of the way.
Knowledge and experience in conservation would be an advantage, but the main attributes which this person will bring to the role will be top quality organisation and communication skills.
CPRE Hertfordshire will be working alongside another environmental group who will offer guidance and support on choosing hedgerow plants for planting. This role requires working with volunteers to support with hedgerow planting.
The person in this role will be expected to reach out to bring all the networks and ambition together for the hedgerow planting experience.
Good communication will be key at every stage – with the partners, the participants, the landowners and the funder.
Key responsibilities include:
Communications and Project Management
• Develop a database of volunteers, partnerships and stakeholders to recruit for the planting of 2km of hedgerows.
• Develop criteria for planting locations for the hedgerows and engage landowners in identifying / agreeing sections of hedgerow for planting.
• Use these criteria to develop a best practice guide for hedge planting and after-care, to support landowners, community groups and others in maintaining their newly planted hedgerows.
• Communicate with wider supporters/stakeholders such as schools, colleges, parish councils and community groups with an invitation to plant hedgerows.
• Contribute to the production of a detailed publicity programme aimed at publicising the Hedgerow Heroes project, recruiting support, securing additional plants, acknowledging partners and the funder.
• Provide a monthly report for partners, the funder, trustees and colleagues.
• Attend regular project meetings with our National Office (online).
Planning and Delivery
• Timetable and map the days where hedgerows will be planted and/or restored.
• Keep to the project budget and record expenditure.
• Secure the equipment from the project budget.
• Ensure plants, equipment materials (i.e. stakes and binders) and risk assessments are all in place for each day.
• Liaise directly with the various parties involved in this project, including professional hedgerow planting trainers instructing courses, volunteers, landowners, community groups and other relevant organisations.
• Oversee and attend each planting day.
Personal profile
• You must share our mission to promote, enhance and protect Hertfordshire countryside with a passion for hedgerows.
• You will be an enthusiastic self-starter, keen to work in a small team in a flexible and adaptable way.
• You will need to have good IT skills and some office experience will be an advantage.
• You must be able to self-start tasks and work independently with occasional out of hours working.
• You must have good oral and written communication skills.
• You must have a full driving licence.
What we offer
• A friendly working environment based in our recently refurbished offices in Welwyn, Hertfordshire.
• 25 days annual leave (pro-rata) plus Christmas office closure.
• One day per week flexible remote-working.
• You must have a full driving licence.
• Contributory pension scheme.
To apply candidates should read the job description then apply with your CV and a cover letter, explaining how your skills and experience match this role.
The client requests no contact from agencies or media sales.