Support manager jobs
Are you ready to lead a dedicated team to deliver reliable and secure IT operations that make a real difference?
We have a brand-new opportunity for an IT Operations Manager to lead the day-to-day delivery of our IT systems and infrastructure at the Motor Neurone Disease (MND) Association.
This is an exciting time to join us as we transform and modernise our Digital, Data and IT services, building the skills, tools and ways of working that will help us achieve our ambitious new strategy. You will play a key role in shaping how our technology supports staff, volunteers and the wider community. Managing the IT Operations team, working closely with colleagues across the organisation, and partnering with trusted third-party suppliers to deliver excellent, secure, and future-ready technology systems & services.
Key Responsibilities:
- Lead and manage day-to-day IT operational services including infrastructure, security, service management, technical support, and technology learning.
- Ensure systems and services remain secure, available, and high performing.
- Oversee incident, problem, change, and request management processes to deliver timely resolution of technical issues.
- Manage and develop a team of IT professionals, encouraging high-performance, collaboration and continuous improvement.
- Monitor and manage third-party suppliers and service providers to ensure quality and value.
- Maintain IT operational policies, processes, and documentation in line with best practice and compliance needs.
- Implement monitoring tools to improve service performance and user experience.
- Align IT operations with cyber security policies and business continuity plans.
- Promote a user-focused approach to IT service delivery, ensuring that the technology function meets the evolving needs of the MND Association.
About You:
- Significant experience managing IT operations, service delivery, or infrastructure in medium to large organisations.
- Proven leadership and line management skills with experience developing high-performing teams.
- Practical experience implementing service management practices..
- Strong technical understanding of enterprise infrastructure, networking, and cloud technologies.
- Experience and familiarity with Microsoft technologies including Windows Server, Entra ID, and Azure.
- Knowledge of cyber security and compliance requirements.
- Experience managing service desk platforms and IT support operations.
- Strong communication skills, able to explain technical matters clearly to non-technical audiences.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
Our Technology Teams:
We are ambitious and eager to drive delivery of our new strategy. We are transforming and redesigning our Digital, Data and IT services so that we are set up to work in close partnership with all our user communities to harness technology that drives our mission forward.
We are developing the skills and ways of working for our current teams and expanding the teams with new roles across all our services. We are looking for people who want to come together and use their skills to make a difference for people living with and affected by MND. We are embedding new product led ways of working and want to bring in more technical knowledge that will help us make the most of new CRM and Service tools.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the Northampton office at least 1 day per week with occasional travel to our London office. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of leading teams, managing IT operations, service delivery, and infrastructure.
- Experience and understanding of enterprise infrastructure, networking, cloud technologies, cyber security, and data protection.
- Excellent communication and stakeholder engagement skills, with the ability to explain complex technical issues clearly.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is an exciting opportunity for an IT Operations Manager who is confident in leading IT services and committed to delivering secure, efficient, and user-focused technology. If you are an experienced IT Operations Manager who enjoys working collaboratively and making a meaningful impact, we would like to hear from you.
The client requests no contact from agencies or media sales.
Are you a focused leader with a passion for retail and commitment to making a difference? Barnardo's is looking for a motivated and experienced Area Business Manager to lead our retail teams across Northern Ireland, driving income that directly supports vulnerable children and young people across the UK.
The role is full time (36.25 hours per week) permanent and home based with regular visits to stores across Northern Ireland. The ideal candidate should live within this area or a commutable distance.
At Barnardo's, we believe in children – and every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact.
What You'll Be Doing:
As Area Business Manager, you'll be responsible for the overall performance of a portfolio of retail stores. Your focus will be on:
- Maximising sales, profit and income through strategic store management
- Requirements to visit stores on a regular basis
- Leading and inspiring store managers to deliver exceptional customer service and strong commercial results
- Ensuring consistent operational standards across all locations
- Managing budgets, KPIs, staffing, merchandising and compliance
- Identifying opportunities to improve performance, grow revenue, and optimise the retail estate
Previous multi-site retail experience is essential and an understanding of the charity sector preferable but not essential.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs.
Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




C54,000 people volunteered for the Poppy Appeal last year. It’s the largest UK charity appeal (over £51 million), and a treasured moment in society each November where people are given the opportunity to remember. Volunteers are the lifeblood of the appeal; without them there would be no poppies out on the streets and supermarkets.
We're looking for a talented Volunteer Experience Manager to join our Poppy Appeal team someone who can
- Strategically manage and deliver the volunteer experience, maximising engagement and minimising attrition through a best-in-class volunteer journey
- Drive recruitment campaigns to find more volunteers, ensuring full national coverage
- Find easier ways for people to give time, developing audience led propositions that work to engage more people from diverse backgrounds
Your experience of acquisition and engagement strategies really does have the ability to transform the appeal. Join our ambitious, forward-thinking team, with a passion for the poppy and for growing and nurturing our incredibly committed volunteers.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This is a high-impact role. If you're someone who thrives in a fast-paced environment, enjoys working collaboratively across teams, and brings both creativity and rigour to your work, we’d love to have you on board. Working closely with regional Poppy Appeal Managers and wider teams, you’ll use data, feedback and insight to challenge existing processes, simplify volunteer roles, and ensure every person who gives their time to us feels valued, supported and inspired.
You’ll bring a strategic mindset with hands on experience of volunteer, donor or supporter engagement ideally at scale. You’ll be confident using digital platforms and mass email tools to deliver campaigns that inform, thank and inspire, and know how to use insight to shape messaging and improve the volunteer experience. If you’ve worked on acquisition campaigns, developed retention strategies or led culture change around volunteer involvement we want to hear from you.
At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
You will be contracted to your home address and will carry out the majority of your work remotely, using our collaboration tools to engage with colleagues. Regular travel to London will be required once a month for team meetings, and there may be additional travel and occasional out-of-hours work to support meetings with volunteers and key stakeholder groups.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: 1st Interviews 2nd & 3rd September.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
At Ambitious about Autism we're currently looking for a Community Fundraising Manager to join our Fundraising team.
You'll be the driving force behind the growth and success of this important income stream. You will inspire the communities in which we work to make a meaningful difference to the lives of autistic children and young people. You will have proven experience of exceptional relationship management and be able to think creatively to inspire community groups, schools, individuals and local businesses.
You'll develop and implement community fundraising strategies and identify, approach and cultivate relationships with community groups, schools, local businesses and individuals. Community Fundraising will play a key role in successfully delivering Ambitious about Autism's wider 2025-28 Fundraising Strategy. We are looking for a passionate self-starter with exceptional relationship building skills that feels excited at the prospect of shaping the future of Community Fundraising at Ambitious about Autism.
We are looking for someone who has:
- Experience of building and growing Community Fundraising income
- Experience of developing and delivering fundraising strategies
- Experience of planning and implementing successful Community Fundraising programmes including setting and meeting financial and supporter cultivation targets
- Excellent planning, project management and organisational skills
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.

The client requests no contact from agencies or media sales.
Contract type: Fixed Term Contract
Hours: 35
Salary: £50,000 - £55,000 per annum depending on skills and experience
Driving Impactful Social Investment Opportunities in the West Midlands
Big Issue Invest is one of the leading social impact investors in the UK and we are looking to grow the level of engagement with the social impact sector in the West Midlands and other voluntary sector organisations looking to grow their impact.
To do this we are looking for a new Investment Manager to be our regional representative. You will be based in the region but have the full support of the nationwide investment team.
We are passionate in our desire to bring more investment into the region and to build on existing networks in the regional social sector. Therefore we need someone who shares this passion and has the knowledge and skills to be able to build networks and develop investment opportunities, all backed up by a strong knowledge of the issues that Big Issue Invest exist to address alongside the wider social investment market.
You will be working closely with the BII Investment Team and the Combined Authority to proactively source, connect to and assess new investment opportunities that meet our criteria for investment. You will also work closely with WMCA other co-investors, accelerators, networks, etc, to build and maintain a pipeline of impact driven investment opportunities and support the strategic development of the portfolio.
Other key tasks include financial risk and analysis and supporting the development and refinement of the teams investment strategy.
You will bring an understanding of the most pressing social issues of the region and ideas on how they can be addressed, including different investment approaches. You will also have experience developing business pro-actively through networking, events and engagement with stakeholders in the region.
A strong understanding of debt investments and SME/corporate credit analysis and a strong ability to build and maintain relationships with other sector intermediaries and the ability to make useful connections to support social organisations will be a key requirement for this role.
If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role.
The role is full time and fixed terms for 2 years with a desire to make the role permanent.
We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector – women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.
Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive.
The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion.
Salary and Benefits:
- Salary is in the range of £50,000 to £55,000 per annum.
- 25 days holiday plus bank holidays that grows incrementally service.
- Flexible working policy
- Hybrid working available
- Pension scheme
- Private Health care cover
- Enhanced Family benefits
- On-going learning and development
- Employee Assistance programme to support your health and wellbeing
- Blue Light Card Benefits scheme
Workplace details:
The role is based remotely with ability to travel across the West Midlands. Periodic meetings will take place at the West Midlands Combined Authority offices and office space is available either at WMCA or Big Issue offices in Birmingham. Occasional travel to the Big Issue offices in Finsbury Park will also form part of performing the role.
Closing date – 29th August 2025 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.
REF-223016
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a passionate and proactive Family Support Coordinator to develop and deliver a comprehensive programme of support aimed at reducing inequalities and the risk of higher-level conflict and violence in communities and between children, parents and families living in Edlington, Doncaster.
In this exciting role, your focus will be on improving family dynamics, promoting safe and nurturing relationships, reducing school exclusions and preventing the need for referrals to youth justice departments. You will use your experience, knowledge and skills around positive communication, behaviour coaching and negotiation and assertiveness techniques to support parents, children and families to build resilience, increase their confidence and develop coping strategies for managing mood, stress and conflict better. Your ability to work in partnership with statutory and voluntary organisation is crucial to the success of this project.
The service will provide a programme of support for families including face-to-face befriending in the home and community, community group activities, support by phone and video as well as signposting activities. You will lead a small team of peer volunteers working and travelling across Doncaster. The service will require the use of simple evaluation tools and the collection of impact data for reporting purposes.
The successful candidate must have experience of engaging in risk reduction activities associated with conflict and violence alongside experience of working with parents within communities. You must be able to work respectfully with empathy and sensitivity. Experience in safeguarding issues and working with a diverse range of clients including isolated individuals and communities are essential.
Commitment to equality of opportunity and understanding of the importance of maintaining boundaries and how to ensure this occurs are essential. You will work flexibly and must be willing and be able to travel easily around Doncaster.
The salary for 14 hours per week is £10,607 per annum.
About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Please note that the vacancy may close earlier if we get enough applicants.
Closing Date: Sunday, 7 September 2025
Interview Date: Wednesday 17th of September 202
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
South Cumbria, Lancaster and Morecombe
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness. They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide these support services in a warm, welcoming and secure environment. They are now recruiting for a strong and supportive manager to help lead their Support Services. This role is initially a 6 month fixed term contract.
As Support Services Manager, you will line manage a team of frontline staff and will oversee the Support and Night services, consisting of 30 bed spaces for women with high support complex needs; the service aims to offer holistic support to these women, working alongside a range of partner organisations to facilitate a step-down move-on for women into semi-independent living. You will work to create and maintain key partnerships, continually ensuring that a high quality of service is delivered to all service users of the Project.
To be considered for this position, you must have significant housing management experience, as well as extensive knowledge and appreciation of the challenges faced by homeless women. You must have demonstrable experience of leading frontline staff, as well as significant safeguarding experience. You will also have proven working experience of contract monitoring and of setting and influencing strategy. Ultimately you will be enthusiastic, passionate and dedicated to leading a team to deliver the best quality of support to vulnerable homeless women.
Please note, the client are looking to recruit for this role as soon as possible, so please only apply if you are available immediately or have no more than a 1 month notice period. Please note this role will be Monday-Friday 40 hours a week, working 1 out of 5 weekends (time off given in lieu).
Because of the purpose of our client's work, only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975.
Interviews are to take place Wednesday 10th September.
As Team Leader , you’ll guide dedicated teams, strengthen partnerships, and deliver support that makes a real difference to individuals and communities.
You’ll be at the heart of a mission to prevent suicide, empower recovery, and ensure every person who reaches out gets the care and support they deserve.
Benefits
- Competitive salary of £38,889 per annum
- Hybrid working with flexibility to balance home and office-based work
- Commitment to your professional development, with ongoing training and progression opportunities
- 25 days annual leave plus bank holidays (pro rata)
- Supportive, values-led workplace with a focus on staff wellbeing
- Be part of a passionate, multi-disciplinary team making real change in London
- Lead and develop suicide prevention and support programmes, alongside wellbeing and financial empowerment initiatives
- Build and maintain partnerships with mental health, bereavement, and community services across London
- Manage and inspire staff, creating a culture of collaboration and high performance
- Ensure services deliver outstanding, person-centred support with strong safeguarding and risk management practices
- Oversee budgets, ensuring cost-effective delivery and alignment with strategic goals
- Monitor performance, track outcomes, and continually improve service delivery
- Experience in leading teams and managing services in the non-profit, social care, or mental health sector
- A proven ability to build partnerships and influence stakeholders
- Knowledge of mental health recovery, peer support models, and safeguarding of vulnerable adults
- Strong skills in budget management and data reporting
- Excellent verbal and written communication skills, with a creative and solutions-focused approach
Inclusion statement They welcome applications from people of all backgrounds, cultures, and experiences – including those with lived experience of mental health challenges. They are committed to creating a diverse and inclusive workplace where everyone feels valued and supported.
Apply today – interviews may be scheduled as applications are received, so please do not delay in submitting yours.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Title: Communications and Campaigns Manager
Reporting to – Chief Executive
This is a permanent full-time role, home based with regular UK wide travel
Salary - £29,000 - £32,000 dependant on experience
Closing Date – midnight 5th September 2025
The Role
This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum. We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. The successful applicant will develop and deliver national campaigns, ensure our messages reach the right audiences and manage activity across multiple platforms. The vision and creativity to tell powerful stories about flooding and its devastating impact on individuals, communities and economies is essential, as is the ability to manage internal and external stakeholders with tact, sensitivity and authority.
Responsibilities
Strategic Communications & Storytelling
· Translating community activity and project work into compelling stories and campaigns that amplify the voices of those affected by flooding.
· Contributing creative ideas to increase awareness of an organisation’s work and impact.
· Tailoring messaging to diverse audiences including policymakers, partners, media, and communities.
Campaigns & Public Engagement
· Developing and delivering successful multi-channel communications campaigns Evaluating campaign and communications effectiveness and reach
· Organising, planning and supporting online and in person events.
Content Creation & Digital Media
· Creating engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.
· Supporting the development of the NFF’s website
· Driving integrated campaign work aligning digital, press, and stakeholder communications.
· Identifying and exploiting external opportunities to promote the NFF and its important work.
· Creating a bank of case studies to highlight the issues flooded people face.
Media & External Relations
· Cultivating productive relationships with the media and creating compelling media materials including press releases and case studies
· Building strong relationships with community flood groups to support them to share their stories in the media.
· Monitoring media coverage and leveraging media opportunities aligned with NFF’s mission.
Internal Communications & Capacity Building
· Production of our internal communications and supporting staff with templates, messaging guidance, and digital tools.
· Production and distribution of our internal newsletter, gathering updates and impact stories from teams and regional staff.
· Supporting staff and volunteers with communications training and briefings to build confidence and skills.
Knowledge Management & Brand Consistency
· Keeping internal communication and campaign assets up to date.
· Using insights from staff and communities to improve communication tools and templates.
· Working to ensure consistent branding and accessibility across all channels.
Skills & Knowledge
- Communication: Proven ability to write effectively for diverse audiences, including media, online platforms, political stakeholders, and internal teams. Skilled in building and maintaining strong relationships.
- Strategy: A track record of developing and delivering highly effective communications strategy and leading proactive and reactive engagement across a range of issues
- Storytelling: Outstanding storytelling skills that vividly bring to life the lived experiences.
- Stakeholder Management: Strong influencing skills and a track record of building strong and productive working relationships with a diverse range of stakeholders.
- Empathy: Strong ability to empathise with individuals and communities impacted by flooding.
- Organisation: Highly organised, flexible, and capable of operating at a senior leadership level.
- Collaboration: A collaborative team player with a solution-focused approach.
- Experience: Relevant degree and a minimum of five years’ experience in the field.
How This Role Contributes to Our Strategy
· Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.
· Partnerships: Developing strong relationships with partner organisations.
· Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.
Field based in the North of England with travel to the London office
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
The Careers & Enterprise Company (CEC) is looking for a Business and Skills Manager based in the North of England to support our mission to help every young person find their best next step. You will play a crucial role in ensuring employer voice, experiences, and skills priorities are at the heart of careers education and the work of the CEC.
Collaborating with the Business and Skills Senior Manager and two fellow Managers, you will ensure our approach to work experience, sectors and skills, including technical and vocational education, are aligned. As part of the wider Network Team, you will support a select number of Careers Hubs across the North of England (final geography to be confirmed upon appointment), driving high-quality employer engagement in careers education outreach.
This is an exciting and important time for the CEC. You will contribute directly to the government’s ambition of a new work experience guarantee by supporting the CEC and Careers Hubs to build a quality pipeline of employers offering meaningful experiences, with a strong emphasis on reaching underrepresented and disadvantaged young people.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why you would like to work for Careers and Enterprise Company.
Closing date: Midnight on Monday 25th August 2025.
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a safe place to call home and the opportunity to lead a meaningful life. If you're someone who brings energy, resilience and a genuine commitment to making change happen, then this role offers a chance to turn those qualities into lasting impact. As part of our Complex Needs Accommodation Services in Islington you’ll be part of a team dedicated to supporting individuals who face significant challenges and who are ready to take their next steps toward stability and independence.
Working alongside the Regional Services Manager and Team Manager, you'll take on a specialist role focused on clients with complex support needs linked to high-risk offending behaviour (MAPPA Level 2 & 3), mental and physical health issues, and substance use. You’ll build trusted relationships, support clients to reduce their risk of reoffending, and help them access the services they need, from mental health and medical care to pathways out of homelessness. Your work will not only promote social inclusion and greater independence for each individual, but also directly contribute to creating safer, stronger communities.
Joining SHP means becoming part of one of London’s most progressive homelessness prevention charities - a place where your ideas, growth and career development are actively supported. You'll be surrounded by people who care deeply about what they do, and who know that by working together, we can change lives.
The working rota for this post is Monday-Friday (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 1.30pm.)
About you:
- Previous experience of working with offenders and/or people with complex support needs.
- The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 24th August at midnight
Interview date: Wednesday 10th and Friday 12th August at SHP service in Islington
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.
From charity walks and running events to sponsored skydives and overseas challenges for the more adventurous, Acorns offer many unique experiences throughout the West Midlands and further afield to raise funds for their vital work.
This is a critical interim role combining operational delivery with a strategic review of their events fundraising programme. You will lead both delivery and transformation across owned and third-party events, ensuring income, return on investment and supporter experience are maximised.
As Interim Senior Events Fundraising Manager, you will:
- Lead a team of two Event Managers and two Event Officers, managing £400k income and £164k expenditure
- Oversee delivery of the Glow Walk, a flagship in-memory event with significant untapped potential
- Review the third-party challenge events portfolio (e.g. Great Wall, Sahara) and assess current formats such as Bubble Rush to decide where to invest, optimise or withdraw
- Work with the Associate Director of Fundraising to identify opportunities for growth, particularly in challenge events
- Manage relationships with agencies and suppliers
- Oversee use of their events platform (Enthuse) and CRM integration, recommending changes or alternatives if needed
- Provide monthly reporting to the Executive Leadership Team on income, KPIs and supporter engagement
Ideal skills and experience:
- Experience leading teams delivering third-party, in-aid-of, challenge and owned events
- Line management experience, including managing managers
- A track record of reviewing and improving event portfolios for income, ROI and supporter journeys
- Experience working with agencies and suppliers to deliver high-quality events
- Familiarity with event platforms such as Enthuse and CRM systems
- The ability to balance strategic priorities with hands-on delivery, including attending and supporting events
Benefits include:
- 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
An exciting opportunity to ensure our systems work in harmony to support young people to thrive. Jamie’s Farm is seeking a proactive and detail-oriented Systems Coordinator to cover maternity leave. This role is central to ensuring our systems are integrated, efficient, and used to their full potential. You’ll work across teams to support data-driven decision-making and help us maximise the value of our digital tools.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role: As Systems Coordinator, you’ll manage and continue to develop our Salesforce CRM system, ensuring it supports teams across fundraising, finance, business development and delivery. You’ll champion good data habits, support staff with training, and oversee our KPI dashboards to enable data-driven decision making. You’ll also help assess and implement new IT systems, including exploring the potential of AI to enhance our efficiency and impact.
About you: You’ll bring experience working with Salesforce or similar CRM systems, and a strong ability to support colleagues in using digital tools confidently. You’re highly organised, detail-oriented, and capable of managing multiple projects and deadlines. You’re also curious about new technologies and keen to explore how AI can be used safely and effectively in a charity setting. Importantly, you’ll also be interested in and aligned with Jamie’s Farm’s mission and values.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.