Support officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PR and Communucations Manager
Responsible to: Head of Fundraising and Communications
Hours: 35 hous per week
Location: Hybrid working, home and office based - Amersham, Buckinghamshire
Job Description
We’re looking for a dynamic and imaginative communications professional to help raise the profile of Roald Dahl’s Marvellous Children’s Charity, drive engagement and expand our reach and influence. You’ll share the extraordinary impact of our Roald Dahl Nurses, capturing and telling powerful stories of seriously ill children and their families in ways that inspire, engage, and drive action.
From securing local and national media coverage to building authentic relationships with celebrity supporters, you’ll use your creativity and energy to keep our profile high and our mission front and centre.
The PR and Communications Manager will explore innovative methods to promote the brand and its activities to the right audiences through targeted campaigns, significantly contributing to the fundraising efforts of the organisation. You will be working as part of a collaborative and supportive Fundraising and Communications Team, working closely with the Brand and Marketing Manager and Director of Fundraising and Communications.
If you have the skills and experience described and have a passion for making life better for seriously ill children, we’d love to hear from you.
Responsibilities to Include:
PR & Media
· Enhance the charity’s profile among targeted audiences through strategic PR activities and diverse media channels, both B2C and B2B.
· Proactively cultivate, build and maintain relationships with media partners at local, regional, and national levels in both trade and consumer media, including print, online, and broadcast platforms, as well as with individual journalists.
· Write compelling and clear press releases, blogs, articles, and statements to effectively communicate our messages.
· Respond promptly to press enquiries for comments, views, and supporting information, and maximise opportunities for further engagement on relevant topics.
· Support the fundraising team by highlighting partner stories, managing PR efforts, and supporting events.
· Lead the pursuit of media-related funding opportunities, such as The Times and Sunday Times Christmas Appeal and corporate opportunities like BGC and ICAP days.
· Manage nominations for relevant awards to gain recognition and support for the charity.
· Pursue and implement strategic media partnerships to enhance visibility and outreach.
· Work with the Chief Executive to liaise with Her Majesty, The Queen’s press office when applicable, particularly on key events
Content Creation & Storytelling
· Gather and write compelling stories to share our impact with funders, supporters and media through interviews our families, ensuring brand compliance and accessibility.
· Ensure consent is obtained and materials are stored securely in line with GDPR and privacy policy.
Celebrity and Talent Management
· Strategically manage our ambassador programme, keeping our mission prominent and visible, including securing new patrons and ambassadors
· Build authentic relationships with a network of celebrities and influencers to champion our cause.
· Create memorable moments and engaging content with famous supporters that resonate with audiences.
· Ensure our values and vision are highlighted in every celebrity collaboration.
Communications
· Develop, implement, and manage a comprehensive Communications plan that aligns with our mission and goals and marketing and brand work, maximising the impact of planned activities
· Ensure our story is told in the most compelling way by collaborating with our Programmes team, Roald Dahl Nurses, and their patients and families to create evidence-based, impactful case stories, imagery, videos, and films.
· Create and deliver both long-term and annual communications strategies, addressing local, regional, and national activities.
· Handle crisis communications professionally and efficiently, maintaining the charity’s reputation.
· Work collaboratively with internal teams and external partners (including funders) to ensure consistent and effective communication across all channels.
· Track and evaluate the effectiveness of communications activities and campaigns, providing regular reports and insights to senior management.
· Work with Director of Fundraising and Communications and Brand and Marketing manager to lead the creation, development, and implementation of impactful awareness and fundraising campaigns that amplify our messages, expand our reach, drive growth, and maximise income generation
· Forge partnerships with key stakeholders, including media, to extend the reach of our campaigns.
· Develop and manage effective relationships with relevant internal and external stakeholders, including supporters and trustees, media, other charities, companies, and healthcare professionals.
Teamwork & Administration
· Analyse communications quarterly, preparing information for the trustee sub-committees with up-to-date coverage examples to share with the team and Board.
· Monitor and share relevant charity and media with the wider team and Trustees
· Keep shared drive and CRM (Beacon) records up to date.
· Participate in team meetings across fundraising, programmes, and communications.
Other Information
This job description helps the post holder to understand their main duties. It is not exhaustive, and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.
- The post holder will be required to travel within the UK, for example to visit with partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.
- The post holder may also be required to undertake occasional evening and weekend work when, for example, to meet with families, attend events or need to meet with partners. There is flexibility with hours during the working week in acknowledgment of this.
- Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.
- The appointment is subject to the satisfactory completion of a probation period.
- Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively.
- The post holder will have the right to work in the UK.
This innovative and exciting safeguarding officer role will build on our current provision to collaborate on safeguarding across several church denominations to ensure a safe, relevant and caring Church safeguarding environment for all. You would be working for Churches Alive in Mann (CAiM) as part of their ecumenical partnership, providing safeguarding support and services for the four denominations who are the lead contributing partners in this initiative (Roman Catholic Church, Church of England, Methodist Church and the Living Hope Community Church).
The ideal candidate will have:
- A relevant professional qualification or the equivalent (for example, in social care or criminal justice), with current professional registration where applicable.
- The ability to transfer good safeguarding practice to a non-statutory organisation, working with colleagues from a non-safeguarding background and achieve good safeguarding outcomes in that context.
- Experience in developing effective new ways of working for an organisation.
- Experience in cases involving the protection and safeguarding of children and/or adults, with at least some of that experience gained in a statutory agency.
- Experience of working with victims, survivors and perpetrators of abuse.
- Experience of assessing risk.
- The ability to be self-reflective, welcoming feedback from others.
- A strong commitment to equality and diversity.
- A personal commitment to the values and beliefs of the Christian community
A full job description and application form can be received from: hr @sodorandman.im
In line with current safer recruitment practices CVs are not accepted and an application form must be competed.
Completed applications should be returned to: hr @sodorandman.im
The closing date for this vacancy is 5th September, 2025. Short listing is scheduled for w/c 8th September 2025 and short listed candidates will be invited for an introductory visit to the island on 30th September 2025, with interviews the following day, 1st October 2025.
The client requests no contact from agencies or media sales.
Thanks to funding from the Esmée Fairbairn Foundation, TransActual are recruiting a Policy Officer to join our growing team. You’ll both be working alongside our Policy Lead, Director of Policy and Director for Healthcare to advocate for trans people’s needs in a range of policy areas.
This is role is offered on the initial basis of a 3 year contract, with any extension of that subject to funding.
As a Policy Officer at TransActual you will:
- Engage with elected representatives and civil servants.
- Support with the research for, writing and distribution of TransActual’s Parliamentary briefings.
- Research and write responses to consultations, reviews and calls for evidence.
- Keep our policy database up to date.
- Support the Policy Lead in creating and coordinating a Trans Policy Network.
- Support the delivery of a programme of work to support activists to develop their develop skills and expertise in policy work.
- Work collaboratively with others in the LGBTQ+ sector and beyond on policy matters.
- Work with TransActual’s programmes officer to create information and training resources for trans people on rights and protections.
- Coordinate TransActual’s policy volunteers to ensure they’ve got what they need to be able to support our work.
An in depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.
We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.
The successful applicant will be required to attend regular meetings in Central London, but must be able to work from home as well.
Terms and salary: 30 hours a week, a total salary of £21,840 per year (the full time equivalent salary would be £27,300).
The closing date for the position is Friday 5th September 2025 at 5pm.
The job pack and application form are available via our website.
TransActual are working towards a world where trans people can live safely, in dignity and with access to the healthcare that we need.




The client requests no contact from agencies or media sales.
Database Officer – Immediate Start - temp to perm opportunity for the right candidate!
London | Full-time, 35 hours | Hybrid/Flexible
We are seeking a Database Officer to join a not-for-profit organisation on an immediate start basis. This role is key to ensuring accurate donor and supporter data, processing income, and supporting fundraising and marketing through reporting and data selections.
Responsibilities:
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Process and maintain supporter and service user records with accuracy.
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Manage income processing, coding, and reconciliation with finance.
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Provide database support and training to colleagues.
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Deliver reports and data selections to support campaigns.
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Ensure compliance with GDPR and internal policies.
About You:
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Strong database and administrative skills with excellent attention to detail.
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Confident with Microsoft Office, particularly Excel.
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Able to prioritise workload, meet deadlines, and work collaboratively.
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Charity sector experience desirable but not essential.
Why Apply?
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Immediate start available.
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Join a supportive team with opportunities for development.
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Competitive salary and benefits.
If you are immediately available with the above skills and experience, please apply online today, I would love to have a conversation with you!
Position: Programme Officer
Reporting to: Senior Programme Manager
Location: Sidcup, Greater London, and hybrid working of 1 day in the office and 4 days remote (subject to change)
Contract Type: Permanent and full-time
Starting Salary: £28,000 – £32,000 gross per annum (based on experience) plus benefits
Purpose
The Programme Officer will be responsible for supporting the effective implementation of project delivery activities across our portfolio, predominantly in Africa, Europe, Central Asia, and the Middle East.
The post holder will support project delivery, ensuring quality expectations (internal and client), delivering within the scope and budgeted resources of projects, and in line with project timelines. The post holder will work closely with other members of the project delivery team, our technical team, delivery partners, and consultants to ensure projects maximise their positive impact.
The Programme Officer will also support the Senior Programme Manager to disseminate good management practice across the organisation, and advise on delivery approaches.
Main Responsibilities
The responsibilities of the Programme Officer include the following:
Project Support
- Provide support to Programme Managers in the delivery of projects, ensuring projects are delivered on time, within budget and scope and comply with client contracts
- Take on the project management of assigned select projects within a determined budget/complexity threshold, ensuring that they are delivered to time and quality
- Set-up and monitor project workplans, including change requests ensuring that approvals are formally recorded and filed
- Manage day-to-day relationships with delivery partners and internal team(s) and build a solid understanding of delivery needs and timelines across projects
- Monitor and support timely client and consultant billing and invoices attached to delivery
- Support onboarding of consultants for new projects, including due diligence checks and contract preparation based on set templates
- Ensure project management software and tools are accurate and kept up to date for allocated projects
- Provide timely responses to client queries and alert the Head of UK/Kenya Programme Management of any potential risks
- Lead duty of care and travel planning for staff and consultants, working alongside administrative officers
- Liaise closely with technical colleagues, Head of team, and Programme Managers / Officers on project support needs.
Project Financial Management
- Monitor project budget performance, capturing variances and liaising with the Finance Team and Head of UK/Kenya Programme Management
- Monitor and support the processing of consultants’ expenses/fees against contracts and client invoices against contracts
- Make recommendations to ensure financial outcomes are met with respect to time, quality and cost, and provide early warning of project overspend
- Prepare internal project update reporting including finances and resourcing using required management tools.
Organisational Support and Business Development
- Provide support in strengthening policies, procedures, and management tools for Development Pathways
- Coordinate with wider project teams to ensure technical capacity is well planned across Development Pathways’ portfolio of projects
- Signpost colleagues to relevant project management tools and processes, when required
- Support project closure processes as required, capturing and sharing lessons internally
- Provide ad hoc input to evolving organisational requirements as directed by senior members
- Assist with the identification and monitoring of business opportunities in donor markets, as requested
- Update SharePoint and ensure project data sheets are developed and up to date to facilitate bids for tenders
- Collate and share project information to support the Business Development and Communications department.
Skills, Knowledge and Behaviours
The Programme Officer will require the following combination of applied skills, knowledge, and behaviours to successfully contribute to team goals:
Required:
- An undergraduate degree in an appropriate subject
- Up to 2 years’ experience working on project support or delivery within international development, research and/or the consultancy sector
- Ability and confidence to work independently and manage their own workflows
- Good communication skills and an ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation
- Excellent drafting skills.
- Ability to understand and effectively analyse and utilise financial information
- Proven ability to resolve problems, anticipate barriers and create practical solutions
- High IT proficiency (Microsoft Office (Word, Excel), SharePoint, etc.)
- Demonstrated attention to detail ensuring quality standards are maintained
- Ability to travel internationally when required.
Advantageous:
- 1-2 years direct project management experience
- Proficiency in additional languages, especially Arabic or French.
Terms of Employment and Benefits
Recruitment will be at the junior level and is a permanent and full-time post. Along with basic salary, the successful candidate would receive an attractive package of the following:
- Fulfilling work - working to make a difference to some of the world’s most under-served communities
- Flexible working – Development Pathways offers employees flexible work hours
- Generous time off – recharge with 30-holiday entitlement plus public/bank holidays
- Excellent health and well-being provision – access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme, long-term sickness benefits and Employee Assistance Programme
- Group Life Insurance
- Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development
- Provision of a company laptop
- Yearly working at home allowance
- Reward Scheme for involvement in winning bid work.
How to apply
We invite interested candidates to please apply for the post by including all of the following:
- A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Programme Officer
- A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
- All applicants will be required to specify if they have the right to work and live in the UK. If you are currently on a visa, you must specifiy type and expiry date.
Closing date for this post will be the close of business on the 10th September 2025.
Applications should be submitted by email.
Applications will be reviewed on a rolling basis and we retain the right to close this role without notice. So, if you are interested, please apply early.
Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.
Applicants, please note the Privacy Notice on our website.
Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilitie without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.
You must indicate if you have the right to work in the UK. If you are on a visa, please indicate type and expiry date.
The client requests no contact from agencies or media sales.
Chief Executive Officer
We are seeking a dynamic and mission-driven leader to guide a national health and professional membership charity through its next phase of growth and impact.
Position: Chief Executive Officer
Salary: £400 per day (Freelance, no benefits)
Contract: 12 months freelance contract, with potential extension
Hours: Part-time, 3 days per week (flexible)
Location: Remote, with occasional travel
Closing Date: 19th September 2025
About the Role
As CEO, you will provide strategic leadership, working closely with trustees to shape the charity’s direction, ensure strong governance, and lead fundraising and income generation. You will act as the external face of the organisation, building partnerships across health, education, and policy networks while supporting and inspiring a small but committed team.
Key responsibilities include:
- Providing visionary leadership and strategic direction
- Driving membership growth and engagement
- Leading fundraising and income generation strategies
- Overseeing financial sustainability, reporting, and compliance
- Managing external communications and strengthening national profile
- Representing the charity nationally and internationally
About You
We are looking for someone with the vision, drive, and experience to take the organisation forward. You will bring:
- Proven leadership in the charity/not-for-profit, health, education, or wider social impact sector
- Experience in fundraising, income generation, and partnership building
- Strong financial and governance oversight skills
- Excellent communication, advocacy, and stakeholder management abilities
- Commitment to equity, inclusion, and the organisation’s mission
- Flexibility to balance strategic leadership with hands-on delivery in a small-organisation context
While not essential, experience in school and/or public health nursing or wider public health and experience in membership growth or communication management would be a valuable asset.
About the Organisation
A nationally recognised UK health and professional membership charity, established in 2006. They champion excellence in school and public health nursing, influence health and care policy, and support professionals working with children, young people, families, and communities. Though modest in size, the charity is widely respected as an influential voice in reducing health inequalities and shaping policy that improves outcomes for children and young people.
Other roles you may have experience of could include: Charity CEO, Director of Strategy, Director of Programmes, Head of Policy and Partnerships, Non-Profit Leader, Director of Operations, Membership Director, or Fundraising and Partnerships Lead. #INDNFP
Apply now to help shape the future of school and public health nursing in the UK.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to gain experience in high-value fundraising, learning a range of skills from prospect researching, supporter stewardship to organising donor events. You’ll be keen to learn and take on new challenges, excited about working in international development and invested in Amref’s mission.
Reporting to by the Philanthropy Manager, the Philanthropy Officer is an essential role within the Supporter Engagement Team. It combines fundraising, supporter care, prospect research, event management and administration – with a focus on delivering our philanthropy strategy to increase unrestricted income. You will play a key role in supporting the team to raise income from small Trusts & Foundations, top tier Mid-Level Donors and Legacy gifts, assisting the Philanthropy Manager with account management of existing donors as well as prospect research.
You’ll be a fast learner with strong organisation and communication skills, a friendly manner, and good interpersonal skills. This role is about building excellent relationships both internally and externally, requiring a flexible approach, a positive outlook, and the ability to work openly and collaboratively.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a meticulous and detail-oriented individual to fill the role of Data Quality Officer within our organisation. This position is pivotal in ensuring the accurate and timely generation of reports that provide insights into our therapy services' performance and impact. The Data Quality Officer, with support from the Operations Manager, will be responsible for developing and maintaining the organisation's data reporting processes from end to end, including gathering data, analysing trends, and presenting findings in a clear and compelling manner.
Working closely with various stakeholders, including management, external funders, staff and therapists, the Data Quality Officer will play a key role in translating data into actionable insights that drive decision-making and demonstrate the effectiveness of our therapy programmes and other services. This position requires a keen eye for detail, strong analytical skills, and the ability to communicate complex information effectively to both technical and non-technical audiences.
A significant aspect of this role involves reporting to external funders, such as government agencies, foundations, and donors. You'll be responsible for compiling comprehensive reports that demonstrate the effectiveness of our programmes and ensure compliance with funder requirements and deadlines.
The ideal candidate will have a passion for data-driven decision-making and a commitment to ensuring the accuracy and integrity of our reporting processes. They will thrive in a fast-paced environment, where they can leverage their expertise to contribute to the overall success of our mission.
The succesful candidate will be based at either our Worthing or Crawley site, based on their preference. Hybrid working arrangements may be available, subject to the needs of the role and the suitability of the candidate.
The client requests no contact from agencies or media sales.
Closing Date: 11th September
Interviews: 29th September
Are you passionate about using evidence and data for good? As a new role, you will have the exciting opportunity to support and transform how we use health-related dementia data in the development and curation of our strategic evidence base. Clear and impactful data is key to understanding the scale and impact of dementia in the UK, and this role will be pivotal to ensuring we’ve got what we need.
Your role will be critical to informing research, influencing and engagement activity through deep-dive analysis and synthesis of existing data, identification of potential data gaps and methods to fill them, and the production of jargon-free, engaging interpretation and information for both internal and external use.
You will work alongside the Dementia Data and Intelligence Lead, together providing expertise on evidence, data and insight in the context of dementia, ensuring that the Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence. You’ll also work closely with other members of the Strategic Evidence team - our in-house experts for dementia data, economics, care and clinical research evidence, responsible for gathering and generating evidence on the scale and impact of dementia across the UK, contributing authoritative, impactful evidence to inform policy making and strategic decision-making.
You will be part of an even larger Evidence, Policy & Influencing (EP&I) function, which is laser-focused on ending the devastation of dementia through changing policy. Teamwork and communication are key in this role – with colleagues internally and with the system externally to help make dementia the priority it needs to be.
This is an exciting opportunity to join the Strategic Evidence team and shape how we use data and intelligence to inform what we know about dementia.
About you
You’re a data analyst with previous experience of analysing data to inform policy and/or strategic decision making who thrives on bringing clarity to complex questions using data. You understand the importance of clear communication when it comes to sharing data and intelligence with technical and non-technical audiences. You’re passionate about using data and evidence for good, and you can understand the need for impactful data and evidence in the current health and social care landscape. You’re a trusted expert and critical friend, always considering the impact of your work on people affected by dementia.
Essential experience:
- Qualification in a discipline relevant to data analysis or equivalent demonstrable work experience.
- Skills in using statistical analysis techniques to draw impactful conclusions from complex data sets.
- Skills in data visualisation with the ability to tailor the communication of your findings to different audiences, using tools such as Power BI or ArcGIS.
- Experience of using software packages or coding languages to efficiently process data and produce shareable outputs (R Studio, SQL, Python etc.).
- Experience of preparing briefings, reports and other creative assets to support the sharing and mobilisation of data insights.
- Experience of providing advice and guidance on how to use data insights to team members and other internal colleagues.
- Experience of analysing and appraising data to inform policy and/or strategic decision making.
- Experience in using project and stakeholder management skills to deliver and monitor projects of work that require internal and external collaboration.
In addition to this, you will:
- Be a true team player, supporting colleagues and knowing when to ask for help.
- Be eager and able to work at a pace in a complex environment.
- Be independently minded and a critical thinker; curious and constantly questioning the status quo.
- Be an exceptional communicator, passionate about sharing best practices, insights and feedback effectively.
- For this application, we strongly recommend including a supporting statement letting us know how you meet the essential criteria and why you are motivated for this role.
What you’ll focus on:
- Informing data advocacy, helping us demonstrate a case for change around the need for improvements in dementia data, by building a deep understanding of the quality and quantity of health-related dementia data.
- Supporting the development and implementation of a strategic approach that enables the use of dementia specific and other relevant data in our strategic evidence base.
- Combining datasets from various sources externally, generating actionable insights on the scale and impact of dementia that are understandable and impactful for different audiences and purposes.
- Creating engaging content for internal and external use, using appropriate data visualisations to present data in engaging and easily interpretable ways for non-data professionals.
- Supporting the development and management of a more robust single point of truth to ensure correct usage and communication of data and statistics internally and externally.
We are looking to recruit an experienced Grants Manager (bi-lingual Portuguese- English) to support our Gavi CSO funding mechanism. The Grants Manager will need to have a background in health as they will be responsible for oversight of a portfolio of different sized grants, delivering immunization and health system strengthening programmes across different types of organisations and geographies. The Grants Manager will work collaboratively with technical colleagues to maximise results and minimise risk for a portfolio of projects. The role holder will support the performance and develop the capabilities of grantees and contribute to wider learning.
We are looking for people with either direct experience of working in the health sector in West and Central Africa, Mozambique or Angola and are fluent Portuguese speakers. The Grants Manager provides a focal point to coordinate the technical, financial, and operational support to each grantee throughout the grant management process. The Grants Manager will work closely with the wider grant support team to ensure grants move efficiently through the grant management cycle and to coordinate technical assistance for grantees. In addition, the Grants Manager will support the design and delivery of further Gavi projects implementing technical assistance to CSOs in specific thematic areas and countries.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference using your finance and administrative skills in a global mission context?
OMF International (UK) is seeking a detail-focused Payroll Officer to play a vital role in processing payroll and pensions for our UK-based staff, members, and retirees. Your work will support the smooth running of financial processes that enable us to share the good news of Jesus Christ with East Asia’s peoples.
You will bring experience in payroll systems (preferably Sage), a high level of accuracy, and a heart for global mission. Working closely with the Finance team, this role includes processing donations, reconciling credit cards, and supporting our Creation Care reporting.
Occupational Requirement
This role is subject to an Occupational Requirement in accordance with Schedule 9 of the Equality Act 2010. The post holder must be a practising Christian, an active member of a local church, and be able to clearly demonstrate a personal commitment to OMF’s mission, values and ethos as outlined in our Ethos Statement.
We are looking for someone who:
- Has Sage or Xero similar payroll experience
- Has a keen eye for detail and excellent administrative skills
- Is confident using finance systems and Microsoft Office
- Enjoys working to high standards and can meet tight deadlines
- Is supportive of OMF’s mission to share Christ across cultures
- Can commute daily to the OMF National Office in Oxford Street, Manchester
Experience of working in a Christian or mission-based charity is desirable but not essential.
OMF International (UK) is a Christian mission agency passionate about seeing local communities of believers worshipping God and reaching out in mission across East Asia and the UK. Founded over 150 years ago, we now support over 2,000 workers from 40 nations, partnering with churches to share Jesus in culturally relevant ways.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Prospectus are excited to be working with our client to help them recruit for a Legacy Officer to join their team. The charity provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
This role is offered on a permanent, full-time basis with a salary of £35,375.80 per annum and the postholder will be working in a hybrid model from their offices in London.
The Legacy Marketing Officer will work alongside the Legacy Marketing Manager to help deliver the organisation's Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams. You will play a key part in the development of legacy administrative tasks associated with both existing and new legacy supporters.
They are looking for someone with significant experience of working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively. You will ideally have experience in legacy administration/supporter care/direct marketing with excellent communication skills and attention to detail.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Department: Supporter Engagement and Operations
Salary: £35,470 per annum
Hours: 34.5 hours per week
Contract Type: Fixed-term contract for 12 months
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential, and every girl can choose her own future. We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
At Plan International UK, we are committed to delivering exceptional supporter experiences. We’re looking for a Supporter Income Executive to play a key role in making every supporter feel valued, appreciated, and connected to our mission of creating a just world for all children, especially girls.
In this role, you’ll ensure the smooth and accurate processing of donations, maintain clear and friendly communication, and resolve queries promptly and effectively. Your work will help build lasting relationships with our supporters and ensure they feel proud to stand with us.
This is an exciting time to join our Supporter Engagement and Operations Unit. You’ll be the person who makes sure every donation, whether it comes through a form, an online platform, or other channels, is processed with care and precision. You’ll also help us stay fully compliant with HMRC Gift Aid regulations and BACS Direct Debit standards, so supporters can give with confidence.
We’re seeking someone who brings:
- Hands-on experience processing offline and online donations across multiple channels
- Strong knowledge of Gift Aid regulations and Direct Debit compliance
- Exceptional attention to detail and problem-solving skills to keep things running smoothly
- Great communication skills and the ability to work effectively with colleagues across the organisation
- Experience using CRM or supporter databases to manage and track supporter interactions
You’ll thrive in this role if you’re a natural collaborator who enjoys working as part of a team, loves solving challenges, and is driven by purpose.
If you want to be part of a collaborative, values-driven organisation where your work directly impacts our ability to deliver positive change for children worldwide, this is the role for you. You’ll join a team that supports, celebrates, and shares a commitment to Feminist Leadership Principles and equality.
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.
The deadline for applications is 23:59 on 31 August 2025
Interviews will take place on 9 September 2025
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-223328
Fundraising Officer
We are seeking a highly motivated and organised part-time Fundraising Officer to join us as an integral member of the fundraising team.
In this role, you’ll support income generation by focusing primarily on administration and stewardship responsibilities within Individual Giving and Community Fundraising. You will have the opportunity to develop supporter journeys as well as strong admin processes which support the growth of income across the team.
The right candidate will need to be self-motivated, with a positive attitude, committed to ensuring all supporters are made to feel valued.
This is a rewarding role for someone with excellent communication skills and attention to detail, who is excited to be part of a charity making a real difference to trans youth across the UK. This role is:
- Remote (UK-based)
- Part time (16 hours per week)
- Salary p/a £15,000 (FTE £30,000)
Apply now and help shape the future of an organisation making a real difference to the lives of trans young people
Closing date: Monday 15 September 2025