Support service coordinator jobs in London, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution and ensuring that every interaction with Starlight is positive, personal and professional.
The Supporter Care Administrator plays an important role in supporting the delivery of excellent supporter care across all areas of fundraising and marketing. This role is ideal for someone who enjoys working with people, is highly organised with excellent attention to detail, and wants to develop their experience within fundraising and the charity sector.
You’ll enjoy communicating with supporters, taking time to understand their needs and helping them feel valued and appreciated. You’ll also take pride in supporting Starlight’s reputation for warm, responsive and efficient supporter care, while following clear processes to ensure donations and supporter data are handled accurately and securely.
Working closely with the Supporter Care Coordinator you will gain hands-on experience of supporter care, income processing and general fundraising administration, across a range of fundraising activities, including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations.
Please apply for this role via Charity Jobs with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role. In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
This role is due to close on Thursday 12th February at 9am. We are actively recruiting for this post on a rolling basis.
The client requests no contact from agencies or media sales.
Do you want to help keep a busy dog-loving workplace running smoothly?
We’re looking for a Facilities and Post Room Coordinator to support the day-to-day operation of Dogs Trust’s London office. You’ll manage incoming and outgoing mail, maintain supplies and equipment, and assist with facilities tasks to ensure a safe, welcoming, and well-functioning environment for staff and visitors.
What does this role do?
As a Facilities and Post Room Coordinator, you'll:
- Coordinate facilities contracts, office supplies, and related purchase orders and invoices.
- Provide support to colleagues and visitors, including meeting room setup, AV assistance, and reception cover.
- Manage incoming and outgoing post and couriers, ensuring timely distribution and deliveries.
- Maintain communal areas, monitor stock, report building issues, and carry out First Aid and Fire Marshal duties.
Interviews for this role are provisionally scheduled for Tuesday 24th February, and will take place on Teams.
Could this be you?
You’ll have experience in a busy administrative environment, delivering excellent customer service with strong communication and interpersonal skills. Highly organised and proactive, you’ll be confident managing multiple tasks, willing to undertake First Aid and Fire Marshal training.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Please note, Dogs Trust is a wholly independent organisation, free of association with any political party. Our independence is critical, as it allows us to pursue our mission to campaign on dog welfare issues, on behalf of the UK’s dogs and their owners. For our public affairs roles, the ability to display political neutrality in the public eye or when working with MPs is essential.
The client requests no contact from agencies or media sales.
Build a resident-led network of community support on the Bourne and Tybalds Estates (in Holborn & Covent Garden ward). The project focuses on estates experiencing high levels of deprivation and inequality, supporting residents to develop skills, confidence and ownership so they can shape, deliver and sustain community-led activities, events and campaigns. Getting involved now offers the chance to shape the project itself and work with people to create a truly empowering, enriching project making a difference to people’s lives.
We are seeking someone who:
- Can engage with the community in an open, accessible and inclusive way to understand their needs
- Has experience involving volunteers in ongoing, active participation in their community
- Is confident organising themselves and others
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.
We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.



The client requests no contact from agencies or media sales.
Data Services is part of the Central Services of the Church of England, providing statistical information, data, analysis, research and consultancy.
The team works collaboratively with the National Church Institutions (NCIs), dioceses and parishes collecting and assembling data to support the Church's missional, pastoral and operational activities through high-quality information and analysis. This is used locally, at parish, diocesan and national levels, involving the Team in a wide range of customer contacts and interfaces.
In the context of the Church of England's Transforming Effectiveness Programme, the Data Services Team will work to promote data collection that is economic, efficient and effective, producing high-quality services and deliverables geared to a varied range of customer needs. Within Data Services, the Partner & Projects team will be the main interface between all of Data Services and its customers across the NCIs, dioceses and parishes, ensuring that opportunities for collaboration are identified and acted upon. It will lead on the management and delivery of projects and/or data requests coming into the team as well as capturing and maintaining team business plans.
This role is being advertised as a one-year fixed-term maternity cover, or until the substantive post holder returns from maternity leave. It may also be offered as a secondment opportunity for internal NCI employees.
- Working collaboratively across NCIs, dioceses, and parishes to ensure work opportunities are identified and acted upon.
- Maintaining detailed records of all projects and/or data requests coming into the Data Services team.
- Providing project support to the wider Data Services team.
- Attending key meetings and events to actively promote the work of the department both internally and externally.
- Ensuring all projects held within the Data Services team adhere to the NCIs Project Management framework.
- Building and maintaining a network of quality external researchers.
- Working with key stakeholders to review and improve data collection processes and ensuring these are accurately documented, tested and implemented.
- Providing professional expertise and support to colleagues leading on other projects and work within the Data Services Team, including Data Operations and Data and Analysis.
- Providing analysis, insight and statistical advice in response to NCIs', Synodical, Parliamentary and official enquiries and working parties, including the drafting of responses and material for publication.
- Assisting, advising, and providing professional support for the creation and development of tools and resources that will help churches, parishes and dioceses better understand and engage with their data.
- Helping to organise and contribute to Data Services events and promotions, including those for diocesan and NCI colleagues and members of General Synod.
Essential
Skills/Aptitudes:
- Excellent organisational skills
- Excellent communication skills
- Excellent collaborative working with a willingness to support colleagues in the Data Services Team on projects and work where agreed, including work led other than by Partner & Projects
- Excellent customer skills, understanding customer needs, identifying and delivering solutions and building customer relationships
- Excellent research skills and knowledge of quantitative research methods demonstrated through professional experience and/or a good degree or equivalent involving statistics or research methods
Knowledge/Experience:
- Experience of working on multiple projects with competing deadlines
- Experience with Microsoft Office products, including advanced Excel and its project management functionality
- Experience in providing data and/or technological solutions to meet customer requirements
- Experience in designing and delivering large, complex research projects
- Experience of working with senior stakeholders to deliver project outcomes
- Effective oral communication using telephone, digital communications, online and in-person presentations
- Effective written communication via email, query responses, contributions to publications and strategy papers, online uploads, and reports
- Experience in data collection for research purposes
- Awareness of data protection legislation
- Knowledge of survey methodology and data collection methods
- Experience of Outlook shared inbox management
Personal Attributes:
- Excellent attention to detail
- Self-motivated with a proven ability to plan and handle several tasks to meet deadlines
- Excellent time management
- Willingness to learn
- Ability to deliver high quality results
- Ability to manage working relationships effectively
- Flexibility and a capacity to manage change
- Sympathy with the aims and practices of the Church of England
- Happy to occasionally travel to dioceses in connection with Data Services resource and assistance
Desirable
Skills/Aptitudes:
- Social media for business (Twitter/Instagram/Facebook/webpage/online publishing)
Knowledge/Experience:
- Knowledge of qualitative research methods
- Knowledge of Church of England structures and ministry as context for work of the Team
- Knowledge and experience of using additional Microsoft packages (including PowerPoint, Access)
- Knowledge of using internet-based tools to design and deliver surveys (e.g., Survey Monkey)
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



High Trees is seeking a Youth Employment Support Service Coordinator for our Build Your Future programme. Build Your Future is a targeted youth employment project supporting young people aged 16–24 who are not in education, employment or training (NEET). The project provides holistic, person-centred support combining outreach and engagement, pastoral support, employability skills development and progression into education, training or work.
The project is primarily delivered in-house by High Trees, working in partnership with other local delivery partners. Build Your Future focuses on young people facing multiple barriers, including care-experienced young people, migrants and refugees, young people with SEND, and those experiencing social or economic exclusion.
The Build Your Future Project Coordinator plays a central role in ensuring the effective day-to-day delivery of the project. Working closely with High Trees delivery teams and partner organisations, the postholder will coordinate outreach and engagement activity, support the provision of high-quality pastoral support for young people, and ensure strong project coordination, monitoring and reporting.
This role will suit someone who is highly organised, collaborative and passionate about supporting young people facing multiple barriers into education, training and employment.
The role requires a balance of coordination, communication and relationship-building skills. You will work closely with colleagues across Employment & Careers and Children, Young People & Families teams, as well as with delivery partners, to ensure Build Your Future is delivered to a high standard.
The post holder will also play an important role in monitoring and evaluation, maintaining accurate records and supporting reporting requirements linked to external funding.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in Scotland and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Volunteer Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Volunteer Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The Volunteer Coordinator will help to raise the charity’s profile and work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in England and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Scottish Development Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The post holder will help to expand our reach in Scotland to help raise the charity’s profile and ensure we are delivering vital supportive services to everyone affected by in Scotland this includes work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Location: Home-based in Scotland
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
South East London Mind’s award-winning Mindful Mums Programme aims to build resilience and prevent pregnant and new mums from developing mental health problems during the perinatal period (pregnancy up to 1 year). This year marks the service’s 10-year anniversary, supporting over 4,000 parents across South East London.
Our peer support volunteers are at the heart of what we do, helping us to deliver weekly wellbeing groups, walking groups and one-to-one befriending for new mothers and birthing people. Their dedication makes a real difference, and we are committed to supporting them every step of the way.
We are seeking a proactive Senior Peer Support Coordinator to lead on the provision of a high-quality peer support volunteer programme for over 50 volunteers. This role is responsible for all aspects of the volunteer life cycle, from marketing and recruitment, delivery of induction training on perinatal mental health and psychoeducational tools used within Mindful Mums, through to reflective supervision, delivering our CPD programme and finding the right role for each volunteer within the service.
You will work alongside Senior Project Coordinators and the Service Manager to ensure we deliver on our targets, supporting with programming our wellbeing groups and one-to-one befriending. You will be a skilled people manager and effective communicator, responsible for the line management of staff and ensuring the service is represented at stakeholder and partner community events. You will be a confident facilitator, as some group delivery will be expected.
Like us, you will be passionate and knowledgeable about the role of peer support within recovery-focused perinatal mental health and the NHS Competence Framework for Mental Health Peer Support Workers. You will be experienced in supporting volunteers, providing supervision and acting as a mentor in their professional development. You will be highly organised with experience of project management in a target-driven environment. An ability to work independently but collaboratively, to be proactive and highly organised is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 8th February (11:59pm)
Likely interview date: Tuesday 24th February
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Can you help us?
We’re seeking a proactive and highly organised individual to lead the delivery and quality assurance of our national specialty training programme in Community Sexual and Reproductive Healthcare (CSRH). As Training Programme Lead, you’ll play a central role in supporting CSRH trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You’ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC’s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you’ll help shape the future workforce in this vital area of healthcare. If you’re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, we’d love to hear from you.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
One Strong Voice Lived Experience Coordinator
Contract: Fixed Term 12 months
Hours: 35 per week
Location: London/hybrid
Starting salary: £31,387 per annum
Closing date: Sunday 22nd of February
Expected date of interviews: Wednesday 4th of March 2026
Job ref:
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Lived Experience Coordinator for One Strong Voice.
Would you like to join our award-winning organisation?
About the role
The One Strong Voice Lived Experience Coordinator will coordinate the work of the OSV network, supporting and mobilising members with lived experience of the UK asylum and immigration system to lead and engage in campaigns and activities. The postholder will work closely with the Asylum Reform Initiative Deputy Director to facilitate the implementation of the OSV vision and strategies which strengthen Lived Experience leadership across the refugee and migrant sector. The post holder facilitates engagement of OSV members and, when required, may need to represent OSV in external stakeholder forums.
About you
You will have lived experience of the asylum and migration system, together with knowledge of huma rights and issues affecting refugees, people seeking asylum and migrants in the UK. You will have excellent organisational and inter personal skills to enable you to coordinate workshops and events, some of these will be in the evening.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,387 - £36,409
To view the Job Description and Person Specification, please kindly find the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you thrive on initiative and balance kindness and understanding with strong organisational skills? Can you support 24 older women to move from temporary accomodation to their new homes?
The Sheppard Trust provides homes for older women in housing need, and we support them to live independently. We reduce loneliness and isolation by fostering a supportive community spirit.
We're planning to move to brand-new, purpose built accommodation near Hampton Court village in Surrey. Whilst we wait for the build to complete, 20 of our existing residents are temporarily housed in Mill Hill, with 4 housed in Greenford. Their new homes are expected to be ready in July 2026. The aim of this role is to support these residents before, during and after our move, as well as to plan, organise and deliver the logistics of the moves.
We're a small friendly team who are currently flexibly hybrid working. This role is based on 21 hours a week, with two visits per week to Mill Hill and occasional visits to Greenford and Hampton Court. The rest of the work could be carried out from home if desired. From July to September when the moves take place the workload will be higher and more on-site attendance may be necessary on move days.
The right appointment is important to us, so we're willing to discuss proposals for alternative working arrangements including adding additional responsibilities to create a full time role. There will be the opportunity to apply for permanent positions at the new site if wished.
You’ll bring:
- excellent people skills, and the ability to build trust with a wide range of people
- an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
- the ability to work proactively and independently using your own initiative
- a strong commitment to safeguarding.
We can offer:
- hybrid working
- a salary in the range of £35K – £37.5K pro rata
- membership of the Social Housing Pension Scheme (defined contribution)
For more information please see the full job description and person specification attached.
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Independent living for older women in housing need
The client requests no contact from agencies or media sales.
Our team in Procurement are here to support our organisation in providing the maximum funds for our beneficiaries by delivering efficiencies, value for money and minimising risk through strategic and effective procurement and contract management. Specifically, they support all functions within RBL to utilise procurement, supply and contract management best practices, provide a centre of excellence for advice and guidance for employees to access and play an active part in the our governance processes.
This new role will sit at the heart of this team, responsible for the coordination and administration of the teams activities. As a newly created position, this is an excellent opportunity for someone with a keen interest in a career in Procurement to join an established an successful team, who will in turn provide you the chance to gain practical experience and support you to undertake professional qualifications.
Reporting to our Head of Procurement, key responsibilities will include:
- Act as first point of contact for internal and external procurement queries
- Overall responsibility for the team mailbox, to include responding to and triaging messages
- Provide administrative support across the procurement lifecycle, including scheduling meetings, taking minutes, and maintaining trackers and registers
- Support the coordination and completion of supplier due diligence processes, including tracking documents and liaising with internal risk leads
- Support the preparation of contract documentation, and be responsible for coordinating supplier onboarding activities across each team
- Assist the team with working collaboratively with internal stakeholders to understand requirements and timelines and assist in planning team resources
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.
This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.
Please submit:
• A comprehensive CV (maximum 3 pages)
• A supporting statement (maximum 2 pages) addressing the person specification and explaining your interest in the role
• A completed equality monitoring form
The client requests no contact from agencies or media sales.
We are looking for a proactive and compassionate Co-production Coordinator to lead on promoting and developing the co-production element of the London DA Service, Safe Horizons Partnership. This role is full-time until March 2028. The role is based at the Victim Support office in Old Street with some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About You:
As the Co-production Co-ordinator you will lead on promoting and developing the co-production element of the London Service. You will manage and chair the Experts by Experience Panel which is the forum through which current and past service users can influence the development of the London DA Service (Safe Horizons London Partnership).
The Safe Horizons London Partnership supports victims and survivors of domestic abuse to cope and recover from the impact crime has had on them, as well as supporting their journey through the criminal justice process. The service delivery model has been shaped by the views of service users and you will have an important role in growing their input and influence. You will recruit co-production champions from the staff team and support them to promote the benefits of co-production and recruit more service users into the co-production function.
Safeguarding and wellbeing are important to us and you will ensure service users are supported during their membership of the Experts by Experience Panel. As a lead in this area, you will work with the management team, sharing the feedback you have obtained and helping it feed into policies and procedures. You will also support national co-production initiatives such as the Victim Voice app. You may also support the recruitment of service users to panels hosted by our partners including the Mayor's Office of Policing and Crime and the Metropolitan Police. Good communication and interpersonal skills are essential, as well as some knowledge of the impact of crime.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


