Support service coordinator jobs in London, greater london
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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Providence Row, our vision is that everyone has a safe home and a community in which to belong. In order to achieve this, we want to support and accompany people who are homeless or at risk of homelessness on their journey to recovery, especially those who are most vulnerable and least likely to access services elsewhere.
We work with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice, recovery, learning and training programmes. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice. These inform the content, style and delivery of all our services.
The Corporate Volunteering and Events Coordinator will join a vibrant, friendly and passionate corporate fundraising team who have a strong track record of meeting and exceeding targets. The new Coordinator will play a key part in delivering our corporate volunteering strategy and ensuring companies that volunteer with us have meaningful and impactful experiences, and where possible explore opportunities to develop long-lasting partnerships.
The role will also play a key part in all corporate engagement events, supporting across team with marketing, delivery and administration.
The ideal candidate
To be considered for this role, you should be:
- Passionate about contributing to providing quality support to some of the most vulnerable and excluded people in London, you will have the drive and ambition to proactively and effectively grow a key area of Providence Row’s income generation.
- The ideal candidate will have excellent organisational skills with great attention to detail and strong communication skills. They will be confident in working with internal and external stakeholders and able to come up with innovative ideas and solutions to engage supporters.
- You will be a team-player who wants to work with like-minded people in a vibrant and friendly fundraising team, while contributing to the success of both the fundraising department and the wider organisation to help make positive lasting changes in people’s lives.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 10 March 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East Midlands region, which includes: Derbyshire Leicestershire Lincolnshire Northamptonshire Nottinghamshire Rutland
There will be occasional travel around the East Midlands Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 22 February 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
This is a key role in a fast-paced, collaborative communications and advocacy team helping to deliver real impact in the prevention of offline and online child sexual abuse across the UK.
As a communications all-rounder, you’ll report to the Communications Manager and support colleagues across the team to deliver engaging, accessible and effective communications that help prevent child sexual abuse.
You’ll play a vital role in supporting our digital channels, campaigns and content creation - from social media and newsletters to website updates and printed materials. You’ll help us maintain a consistent, engaging and professional presence across our communication platforms and contribute to us achieving greater awareness of our work.
Here are some of the skills we’re looking for and we’re happy to support the right candidate to grow and learn on the job:
- You’ll be confident using social media to reach different audiences and be able to design multimedia content that’s engaging and on-brand.
- You’ll be a strong writer and editor, able to tailor content for different platforms and audiences - from short social posts to longer-form blogs and newsletters.
- You’ll be familiar with website content management systems (like WordPress) and ideally have some experience with paid digital campaigns (e.g. Google Ads, Meta).
- You’ll be organised and proactive, able to juggle multiple tasks and support colleagues across different projects and teams.
- You’ll be comfortable using data and analytics to evaluate and improve communications.
- You’ll be a team player with a positive attitude, keen to learn and contribute to our organisation’s mission.
You’ll be energetic, curious, and solutions-focused, with a good eye for detail and a passion for delivering impactful, creative communications across our platforms and channels. You’ll be comfortable working independently and collaboratively, and able to build strong relationships with colleagues and external partners.
Most importantly, you’ll be committed to our mission to prevent child sexual abuse.
For a more detailed job description, please review the job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 2nd March. In person interviews are scheduled to take place on Tuesday 24th March for shortlisted candidates.
Please note that only applications with all sections completed will be reviewed during shortlisting. Previous applicants need not reapply.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#communications #communicationscoordinator #coordinator #socialmedia #marketing #digital #campaign #advocacy
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Barnet Mencap provides support for children and adults with learning disabilities/autism and their family carers.
We are looking for an experienced Finance Officer to join our successful Project Support Team.
You will:
- Provide an effective finance service for Barnet Mencap
- Have good interpersonal skills working as part of the administrative team
- Ensure the timely payment of invoices, bills and maintain accurate finance records
- Plan, monitor and review budgets
- Produce accurate and accessible financial data
- Managing accounting and payroll systems (ideally knowledge of Sage)
We know work/life balance is incredibly important, as well as job satisfaction. We offer 24 days of annual leave per year (plus Bank Holidays), as well as a TOIL system which allows our staff to work more flexibly.
See the attached Person Specification and Job Description for a more detailed description of what we’re looking for, but if you have any questions, please get in touch to discuss.
We’re committed to safeguarding, equality and diversity and welcome applications from all sections of the community.
To apply, please send your CV alongside a statement explaining how you meet the criteria on the person specification. Completed applications can be emailed to the address below by the closing date 8th of March. Interviews are planned for week beginning 16th of March.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, International Festival and End of Year Awards, working with 10+ departments across the Union.
Do you have good working knowledge of effective marketing practices and the student market? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience in planning a variety of innovative marketing campaigns, promotions and offers, along with experience of collaborating with multiple stakeholders in the successful delivery of projects.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
The Community Engagement & Participation Coordinator will support SLRA’s participation work to ensure that the migrant individuals and communities we work with influence the decisions that affect their lives. SLRA’s work to influence local and national policy and practice is well established, and the post holder will coordinate our Community Leaders group which meets monthly to discuss issues affecting the lives of migrant individuals and communities and to build power and organise. The Coordinator will ensure that well established partnerships continue to develop and build power, as well as ensure that policy and participation work reflects and responds to any new changes in immigration policy that affects the lives of the SLRA community.
e would love to hear from you if you have:
- A deep understanding of how to create accessible opportunities for participation, and the external context SLRA is operating in.
- Experience of community organising work and facilitating inclusive sessions in a diverse group setting.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice, as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, local people with lived experience in influencing local and national policy and practice.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from individuals of the global majority, and those who are migrants or refugees, and those with lived experience of the hostile immigration system.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
Whitechapel, London with hybrid working (1-2 days per week in office)
Closing date: 23:59pm, Sunday 1st March 2026
Interview date: 1st stage interviews 12 & 13th March 2026
As public perceptions of the role of business in society evolve, it can be a great thing to be seen as a responsible B Corp. As our Certification Coordinator, you’ll help ensure that this certification has been justly earned.
At B Lab UK, we will expect you to put all your planning, organising, prioritising and data-assessing skills into delivering the B Corp certification process to aspiring B Corps. But we’ll expect you to be as fair, honest, rigorous and responsible as the businesses seeking certification. We believe in bringing trust, inclusiveness, integrity, balance – and a passion for contributing to the long-term wellbeing of people and the planet. We believe you’ll bring your own unique take on that.
B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK.
As Certification Coordinator, you’ll help to raise standards of social and environmental performance, transparency and accountability – by making your own contribution to the growth of the movement.
● Monitor the B Corp Certification pipeline, ensuring timely progress, keeping on top of verification fee payments, identifying pain points and suggesting improvements.
● Provide expert support and clear communication to companies navigating B Corp Certification and the associated standards.
● Work with the Certification Manager to deliver the customer journey and collaborate with a range of colleagues to manage the process and resolve issues/queries.
● Drive continuous improvement through feedback analysis, risk mitigation and teamwork.
Please refer to the job description for full requirements for this role on our website.
The kind of things we’re looking for…
● Strong organisational skills, with ability to plan and prioritise multiple projects and meet tight deadlines.
● Excellent written and verbal communication, with ability to understand others’ motivations and priorities – and so bring out the best in everyone.
● A good eye for detail, with experience in using data for decision-making, plus the ability to assess feedback, proactively improve processes – and always try to raise the bar.
● Ability to pick up new information quickly and communicate technical details effectively.
● Eagerness to collaborate across functions and the global network – to go further together.
● Commitment to bringing ambition, integrity, professionalism and balance to your work – as well as to the principles of justice, equity, diversity and inclusion.
● Proactive, flexible approach, with a willingness to get stuck in and choose courage over comfort.
● Ability to learn our digital platforms (familiarity with G-Suite, Slack, Asana, Zoom helpful – as well as, ideally, Salesforce or similar CRMs and a customer service background).
● Passion about sustainability – especially how business can be a force for good.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
Visit our career site to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.
It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know.
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role you will ensure the smooth running of the centre, alongside the Senior Coordinator and volunteers who support the reception function. You will possess strong abilities in organising and prioritising your own workload and demonstrate a flexible, proactive approach to your work. As this role is the welcoming face of Open Age, you will possess strong customer service skills alongside a friendly manner, whilst behind the scenes, multi-tasking a variety of tasks. This role would suit a person who loves being in a busy environment and can maintain a calm exterior when under pressure.
The client requests no contact from agencies or media sales.
Data Services is part of the Central Services of the Church of England, providing statistical information, data, analysis, research and consultancy.
The team works collaboratively with the National Church Institutions (NCIs), dioceses and parishes collecting and assembling data to support the Church's missional, pastoral and operational activities through high-quality information and analysis. This is used locally, at parish, diocesan and national levels, involving the Team in a wide range of customer contacts and interfaces.
In the context of the Church of England's Transforming Effectiveness Programme, the Data Services Team will work to promote data collection that is economic, efficient and effective, producing high-quality services and deliverables geared to a varied range of customer needs. Within Data Services, the Partner & Projects team will be the main interface between all of Data Services and its customers across the NCIs, dioceses and parishes, ensuring that opportunities for collaboration are identified and acted upon. It will lead on the management and delivery of projects and/or data requests coming into the team as well as capturing and maintaining team business plans.
This role is being advertised as a one-year fixed-term maternity cover, or until the substantive post holder returns from maternity leave. It may also be offered as a secondment opportunity for internal NCI employees.
- Working collaboratively across NCIs, dioceses, and parishes to ensure work opportunities are identified and acted upon.
- Maintaining detailed records of all projects and/or data requests coming into the Data Services team.
- Providing project support to the wider Data Services team.
- Attending key meetings and events to actively promote the work of the department both internally and externally.
- Ensuring all projects held within the Data Services team adhere to the NCIs Project Management framework.
- Building and maintaining a network of quality external researchers.
- Working with key stakeholders to review and improve data collection processes and ensuring these are accurately documented, tested and implemented.
- Providing professional expertise and support to colleagues leading on other projects and work within the Data Services Team, including Data Operations and Data and Analysis.
- Providing analysis, insight and statistical advice in response to NCIs', Synodical, Parliamentary and official enquiries and working parties, including the drafting of responses and material for publication.
- Assisting, advising, and providing professional support for the creation and development of tools and resources that will help churches, parishes and dioceses better understand and engage with their data.
- Helping to organise and contribute to Data Services events and promotions, including those for diocesan and NCI colleagues and members of General Synod.
Essential
Skills/Aptitudes:
- Excellent organisational skills
- Excellent communication skills
- Excellent collaborative working with a willingness to support colleagues in the Data Services Team on projects and work where agreed, including work led other than by Partner & Projects
- Excellent customer skills, understanding customer needs, identifying and delivering solutions and building customer relationships
- Excellent research skills and knowledge of quantitative research methods demonstrated through professional experience and/or a good degree or equivalent involving statistics or research methods
Knowledge/Experience:
- Experience of working on multiple projects with competing deadlines
- Experience with Microsoft Office products, including advanced Excel and its project management functionality
- Experience in providing data and/or technological solutions to meet customer requirements
- Experience in designing and delivering large, complex research projects
- Experience of working with senior stakeholders to deliver project outcomes
- Effective oral communication using telephone, digital communications, online and in-person presentations
- Effective written communication via email, query responses, contributions to publications and strategy papers, online uploads, and reports
- Experience in data collection for research purposes
- Awareness of data protection legislation
- Knowledge of survey methodology and data collection methods
- Experience of Outlook shared inbox management
Personal Attributes:
- Excellent attention to detail
- Self-motivated with a proven ability to plan and handle several tasks to meet deadlines
- Excellent time management
- Willingness to learn
- Ability to deliver high quality results
- Ability to manage working relationships effectively
- Flexibility and a capacity to manage change
- Sympathy with the aims and practices of the Church of England
- Happy to occasionally travel to dioceses in connection with Data Services resource and assistance
Desirable
Skills/Aptitudes:
- Social media for business (Twitter/Instagram/Facebook/webpage/online publishing)
Knowledge/Experience:
- Knowledge of qualitative research methods
- Knowledge of Church of England structures and ministry as context for work of the Team
- Knowledge and experience of using additional Microsoft packages (including PowerPoint, Access)
- Knowledge of using internet-based tools to design and deliver surveys (e.g., Survey Monkey)
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an organised, compassionate leader who thrives on making a difference in your community? Hornsey Foodbank is seeking a proactive Foodbank Coordinator Manager to oversee our daily operations, support volunteers and ensure the smooth running of the food bank,and strengthen our partnerships across the local area. The job is home-based but must be able to attend Hornsey Foodbank, Middle Lane Methodist Church, N8 as required.
About the Role
This is a new and vital role for Hornsey Foodbank, leading the smooth running of our operations and supporting our volunteer team. You’ll manage stock and ordering, coordinate volunteers and, ensure safe and compliant practices and help build positive relationships with our partners, donors, and community.
What You’ll Do
- Manage and support our dedicated volunteers.
- Oversee stock control, ordering, and relationships with suppliers.
- Ensure our processes (including volunteer management, day-to-day finance, and safeguarding) run smoothly.
- Act as the first point of contact for partner agencies and the public.
- Maintain strong operational standards, including food hygiene and data protection.
- Support Trustees with reporting, compliance, and communication.
What We’re Looking For
- Experience of managing or coordinating volunteers.
- Excellent organisational and administrative skills.
- Confidence managing stock, ordering, or logistics.
- Strong communication and people skills.
- Understanding of safeguarding, GDPR, and inclusive practice.
- A proactive, practical, and collaborative approach.
- Confidence using Microsoft Office or similar tools.
Desirable:
- Experience in foodbank, charity, or community work.
- Knowledge of food safety or health & safety.
- Experience with digital rota systems.
What We Offer
- A supportive and inclusive team environment.
- Flexible working arrangements.
- The opportunity to shape a new role and make a tangible impact locally.
- Ongoing training and development.
Please apply by sending a CV and a cover letter (no more than two pages) explaining how your experience and skills (including those gained through non-paid work) relate to the job description.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive.
Key Responsibilities
Partnership delivery and coordination
- Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model.
- Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership.
- Support partners to use agreed systems, processes, and referral routes consistently and effectively.
Health system engagement and referrals
- Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service.
- Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway.
- Monitor referral patterns and work with partners to address gaps or barriers to access.
Workforce development and shared learning
- Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers.
- Facilitate the sharing of good practice, learning, and insight across the partnership.
- Work with internal quality and training teams to support consistent, high-quality practice.
Data, insight, and reporting
- Support delivery partners to understand and meet data and reporting requirements.
- Contribute operational insight and qualitative learning to funder reporting and programme reviews.
- Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends.
General
- Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way.
- Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality.
- Undertake other reasonable duties as directed by the Head of Partnerships or senior management.
Person Specification
Experience and knowledge:
- Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting.
- Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support.
- Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly.
- Understanding of referral-based services and how people access support through different organisations.
- Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback.
Skills and competencies
- Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time.
- Good communication skills, with the ability to build positive working relationships and represent a service professionally.
- Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately.
- Confidence using IT systems, including databases, spreadsheets, and standard reporting tools.
- Ability to gather information, track issues, and communicate updates clearly to colleagues and partners.
Personal attributes
- Proactive, reliable, and well-organised.
- Comfortable working as part of a team with clear management support.
- Willing to learn and develop confidence in system-facing partnership work.
- Positive, solutions-focused approach to problem-solving.
- Commitment to inclusive, person-centred practice and Toynbee Hall’s values.
In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria:
- Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes.
- Experience supporting training, induction, or shared learning activities for partners or colleagues.
- Familiarity with NHS structures, commissioning environments, or VCSE–health partnerships.
- Experience working on Macmillan-funded or similarly funded programmes.
- Understanding of safeguarding and data protection in partnership delivery contexts.
Core Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Please download the full Job Description for more details of the role and our other employee benefits
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with our small staff team and with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Outreach Development Coordinator
This is a newly created role designed to develop and support our volunteer network within the organisation. We currently have more than 50 volunteers working for us on our helpline, running local groups, administration and our online forum, HealthUnlocked and they are a crucial part of our service delivery.
Working closely with our small staff team and trustees, this role is intended to provide a solid framework for the volunteers within the organisation, as well as developing a strategy for continuing to grow our volunteer pipeline and expand our services.
Key Responsibilities
· Develop and manage a volunteer strategy for the organisation
· Recruit, induct, support and manage a range of volunteer roles within the organisation, including our local group organisers, helpline volunteers and HealthUnlocked volunteers
· Support existing local groups and develop the establishment of new groups, with a particular focus on areas where we are limited in terms of numbers of groups, ie the Midlands and North of England
· Provide ongoing day-to-day support to volunteers
· Provide ongoing training and development opportunities for volunteers
· Network and liaise with local health professionals to raise the profile of the organisation and services and encourage group participation.
· Update volunteers on the latest developments within the charity and within the wider PMR/GCA community, including latest research and news
· Working alongside the Director, support the fundraising strategy to ensure sustainability of the charity and support fundraising initiatives within the community
· To support the membership strategy, taking every opportunity to encourage membership uptake, including professional membership
· Other responsibilities commensurate with the general scope and purpose of the post.
Who We're Looking For:
- A proactive self-starter with experience of working with volunteers.
- Someone with experience of working in a small voluntary organisation who recognises the needs to be flexible and adaptable
- Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
- A strong communicator with excellent writing, project management, and financial skills.
- Someone who is confident with IT systems
Part time – 30 hours per week (equivalent to four days)
Salary range £34-36,000 FTE (pro-rata 0.8 £27,200- £28,000)
Fixed term contract – 2 years
Location: Home based with travel to meetings in London and in support of setting up new local groups.
This is a fixed-term contract for a period of two years. The fixed-term nature of the post reflects the charity’s current operational and financial planning cycle. Any extension beyond this date will be at the charity’s discretion based on organisational need and affordability.
Please apply by sending a copy of your CV and a cover letter (no more than 2 sides) outlining why you feel you would be the perfect fit for this role and what you could bring to the organization.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Closing date: 5th March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Starting at £35,000
Contract: Permanent, Full Time (35 hours per week)
Location: Central London
We’re excited to be partnering with an international higher‑education institution to recruit a Student Support Coordinator, a pivotal role supporting the wellbeing, conduct processes, and community standards for a diverse student body studying in London.
Working as part of a dynamic Student Life team, this role would suit someone who thrives in a student‑centred environment, is confident managing sensitive situations, and enjoys contributing to a supportive and inclusive campus culture
Key Responsibilities
- Provide case management support for Students of Concern, including outreach, assessment, documentation, and follow‑up.
- Support student conduct processes, including intake, preliminary reviews, restorative pathways, and outcome tracking.
- Deliver and develop emergency‑response training and contribute to departmental preparedness.
- Implement proactive and preventive support initiatives linked to wellbeing, transition challenges, and student trends.
- Use systems and data to track patterns, improve processes, and strengthen cross‑departmental coordination.
About You
- Experience working in student support, higher education, student affairs, or a similar student‑facing environment.
- Strong judgement and confidence handling sensitive or urgent student situations, including triage and escalation.
- Excellent communication and documentation skills, with the ability to maintain clarity, accuracy, and confidentiality.
- Skilled in conflict resolution, problem‑solving, and supporting students through challenging situations.
- Flexible, student‑centred approach with the ability to participate in an on‑call rota and occasional out‑of‑hours work.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.
The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.
The Hub at Greenford Library is a key part of this vision. It provides a welcoming, inclusive, and vibrant space for local residents, combining essential library services, community activities, and partnership working. By empowering local charities, volunteers, and community groups, we aim to create a sustainable and thriving centre of activity that reflects the needs and aspirations of the people of Greenford and beyond.
The Children’s Activities Coordinator will oversee the site’s sessions for children and young people. This will include planning and delivering sessions such as story time, ensuring safeguarding and management of the space, coordinating the cohort of library volunteers, liaising with community partners, and supporting the programme of activities for children and families. They will take creative ownership of the displays and maintain an immersive and welcoming space for our youngest visitors and community members.
The ideal candidate will have a passion for engaging children and young people in a community or education setting. We are looking for people that enjoy working with the public and creative inclusive and engaging experiences for children and families. They will have excellent communication and customer services skills and will be able to adapt their communication style to suit working with children of all ages and community members from a range of backgrounds. We are looking for people that want to make Ealing a better place to live.
This role will include some evening and weekend work.
Please submit your CV and a cover letter of no more than 1,000 words outlining how your knowledge, skills and experience are in line with the person specification via Charity jobs.
Young people in Ealing can access the opportunities to lead happy and safe lives, fulfil their potential and become listened to in the local community
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to make a meaningful frontilne impact with a London-based charity, supporting individuals affected by scocial exclusion, particularly those who are involved in or at risk of sexual exploitation as well as survivors of human trafficking and modern slavery. If you are driven to make a difference, thrive in a role where organisation meets purpose, please apply.
The client requests no contact from agencies or media sales.


