Support service manager jobs in houghton le spring, county durham
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
We are seeking a highly motivated and organised individual to join our team as a Community Fundraising Officer to cover the North of the UK. Please note: Full Clean Driver’s Licence is essential for the role
In this role, you will be an integral member of the Events and Community Fundraising Team. You will work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.
Your responsibilities will include supporting the Community Fundraising team, with administration as well promoting fundraising products and campaigns, providing an inspiring supporter journey to our fundraisers, and handling and reporting on data.
You will have the opportunity to learn community fundraising skills, multi-channel marketing and supporter journey techniques as well as developing strong admin processes which support the growth of income across the team.
In this role, you will need to be self-motivated and adaptable to the needs of a fast-moving team and workload. Autonomy and creativity will be vital. As the face of the charity, building strong relationships with colleagues and supporters will be essential, as you collaborate with different teams and stakeholders.
You will be responsible for providing a fulfilling and memorable experience to valued supporters. Travel within the region will be required to meet with our supporters, the wider team and assist at events throughout the year (this may include some evenings and weekends).
Main tasks and responsibilities
1. Fundraising Support
· Check current platforms to collate daily registrations and assign to appropriate region
· Manage Facebook donation report through GivePanel
· Monitor Community Fundraising email inbox, contact supporters and fulfil fundraising pack requests
· Assist with the regional running portfolio and steward runners
· Answer and respond to enquiries on the fundraising hotline
· Assist the community fundraising team with admin, marketing, and stewardship
· Manage our offline fundraising materials through our fulfilment partner, ordering replacement materials when needed
· Contribute content for regional social media
· Ensure all fundraising activities operate within best practice, regulatory guidelines and comply with health and safety requirements
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and other relevant legislative requirements.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Remote with travel across the North of the UK
Closing date: Sunday 24 August
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role..
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SHINE is a membership organisation offering free services and support to over 14,700 members living with spina bifida and/or hydrocephalus, normal pressure hydrocephalus (NPH), and associated conditions.
We currently have 750 members living with NPH and this is growing significantly each month. This role will provide a specific focus on the area of NPH, whilst also supporting wider Shine activities.
Main purpose of role
Deliver a high-quality service to and facilitate opportunities for, individuals living with NPH/dementia and their families/carers through Shine membership across England, Wales and Northern Ireland.
Empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community and their local networks.
Raise awareness of NPH across Health & Social Care professionals and the public.
Support the planning and delivery of the annual NPH Awareness Week.
As part of a high performing team, support Shine to be recognised as the number one provider of support for NPH outside of the NHS.
Promote and support all Shine’s services and activities.
Shine will offer you:
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Support to learn & develop by accessing training in NPH and dementia
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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A competitive salary of £28,471 (pro-rata for part-time hours)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Opportunity to purchase additional annual leave
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Additional annual leave due to length of service
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Broadband allowance
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Life insurance after 12 months’ employment
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Access to our Employee Support Programme
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
If you would like to discuss the role, please contact Janet VanValkenburg, Normal Pressure Hydrocephalus (NPH) / Dementia Manager by email to arrange a convenient time for a call.
Closing date: Sunday 7th September at 11:30pm
Interviews: Friday 19th September (virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
*Please note applications without a supporting statement will not be accepted*
Providing specialist advice and support for spina bifida and hydrocephalus




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent
Salary: £39,434 - £46,109 (London) £35,294 - £41,969 (Outside London)
Closing Date: Monday 18th August
Please note, we may close this vacancy early if we receive a sufficient number of applications to progress to the interview stage.
Centrepoint, the UK’s leading youth homelessness charity, is looking for Compliance Manager – Fundraising to join our Compliance Team based in London, Sunderland, Bradford or Manchester.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Compliance Team’s role is to provide assurance that, based on evidence, internal controls are in place and are operating effectively. We are responsible for ensuring Centrepoint can operate and develop safely within regulatory frameworks. The team, which consists of managers, officers and a head of department, oversees several aspects of compliance across Centrepoint, including fundraising, employability & skills, data protection, complaints, internal policies and procedures and safeguarding.
Centrepoint operates a hybrid working model. The current requirement is a minimum of two days in the office per week, with the remaining days worked remotely. From 1 July 2025, this will increase to a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About you
- Experienced compliance professional with a strong understanding of the regulatory landscape surrounding fundraising in the charity sector.
- Able to translate complex regulatory requirements into practical guidance for teams.
- Natural collaborator with strong stakeholder engagement and influencing skills.
- Confident trainer and communicator who can embed a culture of compliance.
- Respectful, empathetic and mindful of impact on supporters and young people.
- Flexible and responsive to change, committed to continuous learning.
What you'll be doing
- Promoting a strong culture of compliance and providing guidance to Fundraising teams.
- Overseeing due diligence, maintaining risk registers, and aligning with ethical policies.
- Developing/updating policies and delivering training and induction on compliance matters.
- Designing and implementing a quality assurance framework for compliance monitoring.
- Advising on GDPR and managing data protection risks within Fundraising.
- Managing complaints processes and producing compliance reports for Board review.
- Leading investigations into fraud, breaches or safeguarding issues related to Fundraising.
- Monitoring regulatory changes and advising internal teams accordingly.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Compliance Manager - Fundraising click ‘Apply’ now
The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.
The Role: Services Manager
As Services Manager at Addiction Family Support, you will coordinate the development and delivery of our core services – ensuring they run smoothly, meet high standards, and continue to evolve in response to the needs of the people we support.
You’ll line-manage our team of part-time Family Support Workers and work closely with staff and volunteers across our helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who’s confident supporting teams, shaping services, and working with care, clarity, and compassion.
Your responsibilities will span service coordination, team management, safeguarding, and helping us pilot new services – all with the aim of reaching more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.
This is a remote role with quarterly team meetings in London. You’ll need to be comfortable working independently while staying actively connected to our supportive and collaborative team.
Responsibilities:
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Line-manage our team of seven part-time Family Support Workers.
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Coordinate and support the day-to-day delivery of services across helpline, one-to-one and group support.
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Help develop, pilot and evaluate new services to meet emerging needs.
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Support the development and implementation of key policies and procedures.
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Act as one of two Designated Safeguarding Leads (training provided if needed).
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our Commercial Team
We have a small commercial team with big ambitions for the sector.
Currently, we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 176 member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.
Our approach is to identify and secure contracts procured by national government – either directly or with partners to extend the libraries’ capabilities – with an eye to local delivery through the library services. This allows us to centrally hold and manage the risk of the national contract, leaving the library services to deliver themselves.
We see libraries as a solution to many of society’s challenges and this is one route we use to bring the libraries into that solution.
This area is part of our long term strategy – we are seeking to build the commercial team with this role and while it is initially a 12-month contract, our hope is that with the role in place we can generate the income to sustain and build on it.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.

The client requests no contact from agencies or media sales.
This role at Relate - Family Action
Relate at Family Action is here to promote safe, supportive relationships for all and support everyone to strengthen the relationships that mean the most to them.
For over 150 years Family Action has seen first-hand the power of family to shape lives, for better and worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. Whatever family means or looks like to us, ultimately, it's relationships that matter – and the quality of our relationships affects the quality of all our lives.
This is a pivotal role responsible for crafting and executing strategies and campaigns that promote both the Relate brand image and overall marketing efforts to support the achievement of sales targets across a range of counselling services (both B2C and B2B), training products, charity retail outlets and other income streams.
We are looking for a marcomms ‘all-rounder’: someone who can take a strategic view as well as being ‘hands-on’ in the delivery of marketing support to the wider Relate team.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
We’re recruiting for a Communications Manager, England, to play a vital role in helping us to build community cohesion, strengthen society, and improve lives – as we deliver on our strategy, It Starts With Community.This role is an 18 month fixed term contract or secondment opportunity.
The position is part of an exciting and sophisticated programme aimed at tackling social issues. Through this initiative, we work closely with government to distribute money from long since unused bank and building society accounts (‘dormant assets’) for the benefit of the community.
The job will focus on two multi-million-pound funding schemes that The National Lottery Community Fund will deliver. These are:
- The Community Wealth Fund (a pot of money given to local communities to spend on what they decide will improve where they live); and
- The Youth Enrichment Fund (aimed at increasing disadvantaged young people’s access to opportunities in the arts, culture, sports, and wider youth services, aimed at improving wellbeing and employability)
In this role, you’ll work closely with government and colleagues across the Fund to deliver integrated, multi-channel communications activities that effectively promote these programmes and showcase their impact on the communities we serve. Your work will help shape public understanding of the schemes, inspire communities to engage with them, and build trust with key stakeholders.
We are looking for a calm and organised strategic communicator and storyteller with an ability to build relationships and adapt. You’ll be experienced in developing integrated campaigns and working across teams to deliver high-impact communications.
Key responsibilities:
- Develop deep insight into these programmes, to enable you to implement effective communications plans for them while supporting Strategic Communications Leads to build and manage matrix teams.
- Design, develop, and deliver messaging, narrative and content, as well as social and brand assets, working closely with colleagues in the wider team to deliver effective and impactful communications activities.
- Build positive relationships with government comms and policy counterparts as well as with teammates and colleagues across the Fund to make programme communications relevant and resonate internally and within Government departments (specifically DCMS and MHCLG) and, most importantly, the communities we serve.
- Work closely with colleagues in the media team to deliver integrated activities, monitoring media and advising on opportunities and risks. Ensure rapid response to emerging issues with processes and protocol on lines to take and spokespeople.
Interview date: 15th and 16th September with a written task to be completed beforehand - virtual
Location: England, we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle
Briefing session: We will be hosting a briefing call on Tuesday 26th August, 11:30. If you want to sign up or ask any questions please email our recruitment - email can be found on our website.
On application, please align your supporting statement to the criteria below
Essential criteria
- A relevant qualification or demonstrable experience in a communications role within a complex organisational environment
- Track record in planning and delivering integrated communications campaigns, with experience managing matrix teams
- Excellent content and copywriting abilities, used to producing assets to tight deadlines. Able to adapt tone and style for different audiences and channels
- Experience in complex institutions, involving colleagues and stakeholders up to leadership level
- Project management abilities – confident working in a matrixed organisation with competing deadlines
- Experience of strategic communications counsel and advising senior leaders and stakeholders, particularly in times of reputational risk and crisis management
- Experience of working in high-pressure situations and an ability to adapt calmly to changing deadlines and requirements with short notice.
Desirable criteria
- Experience in government and / or the voluntary, community and social enterprise sector.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Lead the marketing and brand strategy for the Voice of North East schools developing and delivering strategies to serve our stakeholder groups.
Marketing and Brand Manager
Salary: Senior Manager Band 5 – £40,775–£52,196, depending on experience
Location: Central Newcastle (with flexibility to work from home on Fridays)
Hours: Full-time, 36 hours per week
Holidays: 30 days plus Bank Holidays
Travel: Some regional and national travel, as required
Closing Date: 5pm Wednesday 27 August 2025
Interview Date: Tuesday 16 September 2025
Make a Difference with Schools North East
Schools North East is a dynamic, purpose-driven charity that champions the schools sector across the North East. Representing a collaborative community of over 1,150 member schools, we are recognised nationally as the Voice advocating for North East schools, the Glue fostering collaboration, and the Bridge connecting them with the wider world. Now approaching our 20th year, we are entering an exciting new phase of development, strengthening our influence, expanding our reach, and enhancing the value we deliver to our members.
As Marketing and Brand Manager, you will be a senior leader responsible for setting and delivering our strategic marketing and communications agenda. You will ensure alignment across all marketing activities, communications, policy, events, and external relations, integrating workstreams to achieve organisational goals and reinforce SNE’s position as the authoritative voice of North East schools. This is a pivotal, high-profile role requiring a dynamic, commercially aware, and highly experienced strategic thinker with a strong background in PR and marketing.
We are looking for a values-led leader who can anticipate long-term trends and align strategies with the organisation’s vision, taking account of the political, economic, and educational landscape. You will make bold yet considered decisions, taking calculated risks where appropriate, and responding promptly and effectively to critical events. You will lead by example, actively promoting SNE’s values and vision both internally and externally, and influencing our strategy, direction, and culture to increase organisational effectiveness.
You will bring a collaborative, resilient, and adaptable approach, fostering a culture of learning and development that helps the team grow and succeed, while sharing your own expertise to support others. With exceptional communication skills, you will engage stakeholders with purpose and conviction and ensure that service delivery is efficient, impactful, and aligned with stakeholder needs. This is an opportunity to join a respected and ambitious organisation at a key point in its journey—and to play a personal role in shaping its next chapter of success.
Key Responsibilities
Organisational Leadership
- Contribute to the strategic leadership of Schools North East as a senior manager, ensuring marketing work supports the organisation’s long-term mission and values.
Strategic Marketing Leadership
- Develop and deliver a forward-thinking marketing strategy that elevates Schools North East’s brand regionally and nationally, aligning with organisational goals and values.
- Act as the senior lead on all marketing and brand initiatives, embedding marketing thinking across the organisation.
Brand Development & Management
- Strengthen Schools North East as the authoritative voice of education in the region and a credible influencer on the national stage.
- Manage and refresh as necessary the brand identity to ensure consistency across all channels, content, campaigns, and events.
Content & Campaign Strategy
- Create and oversee a compelling multi-channel content strategy that delivers high-value engagement across all audiences – from school leaders and policymakers to media and potential funders.
- Lead integrated marketing campaigns that amplify the impact of events, policy work, and membership services.
Audience Engagement & Insight
- Develop segmented engagement strategies to better serve diverse stakeholder groups, ensuring messages land with clarity and purpose.
- Use audience insight, member feedback, and data analytics to shape messaging, improve outcomes, and report on ROI.
Media & Public Relations
- Act as brand guardian and media lead by proactively shaping public narratives, overseeing media inquiries, and managing external comms.
- Build/manage strategic relationships with regional and national media to drive influence and awareness.
Digital & Social Media Strategy
- Transform Schools North East’s digital presence, particularly on LinkedIn and other platforms, to increase visibility, engagement, and thought leadership.
- Introduce a more dynamic and audience-friendly approach to communications and e-newsletters, reducing information overload and improving open and engagement rates.
Revenue Generation & Innovation
- Identify new, and retain existing, income-generating opportunities through memberships, partnerships, sponsorships, or creative campaigns that align with SNE’s mission.
- Support diversification of income streams while maintaining the organisation’s charitable ethos.
Systems & Tools
- Oversee the development and optimisation of CRM, website, and digital tools to streamline marketing operations and track impact.
- Ensure data compliance and user experience best practices are upheld.
Team Leadership & Collaboration
- Lead and mentor direct reports setting clear KPIs and fostering a creative, ambitious, and collaborative team culture across the organisation.
- Work closely with Directors, Business, Events and Policy teams to ensure marketing activity supports and enhances core functions.
The client requests no contact from agencies or media sales.
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Key Purpose:
To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.
Key Responsibilities:
- Provide high quality information, advice and guidance in an empathetic and professional manner.
- Conduct a holistic needs assessment for each service user according to their individual circumstances.
- Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
- Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
- Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
- Collaborate with other agencies/service providers who can offer additional support options.
- Liaise with partners, ensuring that agreed actions are followed up.
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Fluent Welsh language speaker.
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
- Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Excellent problem-solving and critical thinking abilities, particularly in complex situations
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution focussed.
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care.
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-223369
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a motivated and experienced HR professional to deliver high-quality HR operations at CIEH. This is a broad and rewarding role - you’ll look after CIEH’s HR function, as well as modernising our systems and processes and acting as a key partner to teams across the organisation, helping to build a positive and high-performing workplace culture.
This is a fantastic opportunity for someone who is excited by the opportunity to make improvements and have a significant impact. If this is you, and you have strong generalist HR experience, a good understanding of UK employment law and the ability to work both independently and collaboratively then we would love to hear from you.
Please ensure that you submit a cover letter, and that this demonstrates how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.
The Role: Operations Manager
As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.
You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.
Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.
This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.
Responsibilities:
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Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.
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Train and support staff and volunteers to use key systems:
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Bitrix24 (CRM).
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VCC by Call Handling (Helpline telephone app).
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Three Rings (Helpline rota scheduling).
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Microsoft Teams/Zoom (video calls).
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Extract and report on data from key systems to support monitoring and evaluation.
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Support recruitment and onboarding of new staff and volunteers.
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Help develop and implement new policies and procedures to support quality and consistency.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Sustainable Living Project Manager
Salary: £35,500p.a. FTE
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.
Contract: Permanent
Hours: 37.5 hours per week; 30 hours per week, or another flexible working pattern will be considered
Location: Home based with some travel within England
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent. We recognise the huge contribution that individuals and communities can make by taking action to mitigate the pressing global challenges of climate change, biodiversity loss and environmental degradation.
If this resonates with you, please read on. We have an exciting opportunity for the right person to join our team. We are looking for someone who can work with us to develop and deliver an ambitious audience engagement initiative designed to empower and support people and communities to live more sustainable lives.
Using research insights compiled by our award-winning Centre for Social Innovation, you will pro-actively design, curate and manage an online engagement tool for our large audience of supporters and volunteers. Working collaboratively across the organisation, you will ensure cross-over with our other impactful campaigns and volunteer engagement programmes. You will help design and undertake ongoing monitoring and engagement to ensure that we understand the impact of our offer, and that we can report on it and learn from it. Alongside this, you will work with colleagues to ensure that the project is suitably funded into the future. As the project progresses, there will be additional scope to grow and shape the project dependent on funding.
Environmental change is affecting us all. We want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description and continue to apply.
As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description. We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our worforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
The deadline for applications is 09:00 Tuesday 26 August 2025. We reserve the right to close the application window early if we receive a high number of applications.
For successful candidates, interviews will be held via Microsoft Teams on Monday 8 and Tuesday 9 September 2025. Candidates are requested to be available for 1 hour and 45 minutes in total. If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.
Location: You must be UK based – remote or possibility of hybrid if you live near our office
Contract: Part-time and fixed-term (12 months)
Hours: 15 hours/week
Working times: You will be supporting young people who live in Mexico. Due to time zone differences, we will need you to work in the afternoon - ideally, 3 hours per day over 5 days (which can include weekends). Happy to discuss further at interview stage.
Pay: £18.50 per hour 28 days annual leave (pro rata for part-time working)
Are you fluent in Mexican Spanish and passionate about supporting young people online?
We’re looking for a compassionate, digitally-savvy Support Mentor to join our team at Ditch the Label — one of the UK’s leading youth charities.
You’ll play a key frontline role in our digital support service, providing safe, empathetic, and empowering advice to young people (aged 12–25) across a wide range of challenges - from mental health to bullying, identity, and coming out.
This role requires full professional fluency in both written and spoken Mexican Spanish. You’ll be supporting young people in Mexico and must be confident providing direct support in the local language and context.
What you’ll do:
- Provide direct, one-to-one support to young people via our online platforms - including our support community, email, and social media DMs.
- Offer thoughtful, judgment-free advice on topics like anxiety, low self-esteem, identity, relationships, and bullying.
- Spot safeguarding concerns and act swiftly using our established procedures.
- Engage with and moderate our digital support community.
- Collaborate with our wider team to shape content and campaigns that reflect youth voices.
- Represent Ditch the Label’s values with integrity, authenticity, and empathy.
What you’ll bring:
- Fluent written and spoken Mexican Spanish (essential)
- A relevant bachelor’s degree (e.g. Psychology, Psychotherapy or Counselling) or equivalent
- At least 3 years of experience supporting young people aged 12–25
- Solid understanding of youth safeguarding practices
- Strong digital communication skills, including confident writing and fast, accurate typing
- A genuine passion for empowering young people
Bonus points if you:
- Can write or review online support guides and resources
- Are confident gathering testimonials or impact data
- Speak other languages beyond English and Mexican Spanish
- Are open to filming short support videos or participating in live Q&As
Why join us?
At Ditch the Label, we’re shaking things up to create a better world for young people. You’ll join a progressive, creative, and mission-driven team — with ongoing training and opportunities to grow your skills in a supportive environment.
We’re an inclusive employer and welcome applicants from all backgrounds.
REF-223326
If you offer management experience in health/social care and excellent leadership skills, this position offers an exciting opportunity to play a key role delivering a vital service that supports people affected by gambling.
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.
The Role
As Adult Services Team Leader, you will lead and inspire a team of Gambling Harms Practitioners and Outreach & Engagement Practitioners to deliver life changing support to individuals who are at risk of or experiencing gambling-related harms.
You will ensure the service is safe, caring, responsive, and effective, and monitor service quality and make sure staff meet their KPIs and contractual outcomes, and will use service data and feedback to drive service improvement.
You will also be working closely with external partners like health services, community groups, and other support organisations to expand the reach and effectiveness of GamCare’s services.
You will be located in close proximity to the East Midlands region as the role requires hands on delivery and support across the area with both staff engagement as well as involved outreach in many locations and venues.
About You
You will have strong leadership and people management abilities and be someone who takes pleasure from being a compassionate leader, supporting individuals in their professional development, alongside setting and managing high standards.
You will have a keen determination to grow, develop and continually improve the service for those in need of our support, bringing the team with you to harness the collective strengths and talents of individuals.
You will also need a relevant professional qualification in psychology, mental health, addictions, social work, nursing, health & social care, public health, leadership / management or demonstrable relevant experience with a commitment to continuous professional development.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
Closing date for applications: 5pm Tuesday 19th August 2025.
Interviews will take place online via video conference – week commencing 25th August 2025.
Appointment is subject to a DBS check.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and don’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.