Support service manager jobs in hyde, greater manchester

Insight and Evaluation Manager

We are currently delivering an ambitious five-year growth plan, which will ensure that we can reach as many young people as possible with our programme. As part of this growth we are now looking for an Insight and Evaluation Manager to join the team.

The role is currently a managerial role, but we would consider candidates with less experience in a version of the role with no managerial responsibilities, under the title Senior Insight and Evaluation Coordinator… so please still apply!

Position: Insight and Evaluation Manager

Location: Remote (with some travel to London as required)

Hours: Full-Time (flexible working considered)

Contract: Permanent

Salary: £29,000 - £32,000 p.a., depending on experience (+ £3000 London weighting, if applicable)

Closing Date: 25th August 2025

Interview Date: Week commencing 1st September 2025

About the Role

As part of the Strategy, Finance, and Operations Team, the Insight and Evaluation Manager will be responsible for ensuring all teams have the right data to deliver, monitor, and fund our programme in a timely and effective way. You will manage, analyse, interpret and present data, most of it recorded on Salesforce, in order to enhance the quality of delivery, maximise the achievement of outcomes by participants, and ensure that our programme is fully funded.

You will support this growth plan by ensuring that our data-related systems are efficient and scalable. Working  closely with the rest of the Technology and Insights team, you will help identify areas across the organisation that are in need of improvement and work to develop and implement improvements in our data-related processes.

Role responsibilities include:

· Data analysis, monitoring, and evaluation

· Facilitate the use of data to guide tactical and strategic decision-making across the organisation

· Support systems development relating to data and reporting

· Manage one part time staff member working on data insights and systems

About You

We are looking for someone with experience of:

· Processing, analysing and visualising data, particularly using Excel and Power Query

· Analysing and organising data to identify trends and support decision-making

· Cleaning and handling large datasets

· Presenting data visually to highlight key insights

· Providing strategic advice using diverse information sources

· Communicating complex information clearly and effectively

· Coordinating cross-organisational projects and securing stakeholder buy-in

About the Organisation

The Access Project is a data-driven organisation with robust monitoring and evaluation systems. We track student progress, assess the impact of our programmes, and use real-time data to improve delivery. By combining academic, demographic, and outcome data, we measure university readiness and share our impact externally. We're also expanding reporting capabilities across teams, including sales and partnerships.

Benefits include:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox

· Employee Assistance Programme

· Online Medical assistance

· Interest-free travelcard loans

· Cyclescheme loans

· Paid wellbeing day

· 2 paid Volunteering Days

· Employer’s pensions contributions (3%)

· CPD options in line with L&D programme

· Staff Mentoring scheme

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

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People Advice Manager
£28.38 per hour + holiday pay
Temporary - 6 months
Mostly remote with some travel to Watford

We're looking for an experienced and people-focused People Advice Manager to join a leading UK charity on a temporary basis for six months. This is a fantastic opportunity to lead a dedicated HR advice team, ensuring managers and staff receive high-quality, timely, and business-focused guidance.

You'll be managing a first-point-of-contact HR service, supporting the delivery of expert advice across a wide range of employee relations matters, and helping to drive continuous improvement in systems, processes, and people development.

Key responsibilities

• Lead, support, and develop a team of People Partners and People Advisers.

• Ensure the smooth day-to-day running of the HR advice service, meeting SLA targets and managing workloads effectively.

• Provide guidance on complex ER cases, including sickness, disciplinary, and grievance matters.

• Use your professional HR expertise to improve processes, develop knowledge, and enhance service delivery.

• Work collaboratively with People Directorate colleagues to review and implement policies and procedures.

• Build strong relationships with stakeholders, gathering feedback and implementing service improvements.

• Ensure compliance with GDPR and accuracy of HR data.

• Oversee case management systems to ensure up-to-date, clear, and accessible records.

About you

• CIPD-qualified with significant HR advisory and people management experience.

• Strong understanding of UK employment law and HR best practice.

• Skilled in building relationships, influencing, and coaching.

• Confident in analysing data to inform decisions and improve service.

• Experience in developing operational HR services, systems, and processes.

• A collaborative leader who motivates and develops their team.

The details

• Pay rate: £28.38 per hour + holiday pay.

• Contract: 6 months, temporary.

• Location: Mostly homebased with some travel to Watford

• Start date: ASAP.

This is an opportunity to make a real difference in an organisation committed to ensuring every child a

About us

A caring organisation with a rich history.

Friends of the Elderly is a charity dedicated to providing excellent care  and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.

About the role

This is a remote-first role open to candidates anywhere in the UK. You’ll join us in our Woking office just once a month for team collaboration days.

We are looking for an experienced trust fundraiser to join our small, busy fundraising team. You will:

• proactively nurture and grow our relationships with existing supporters
• develop relationships with new trusts and foundations, taking pride in excellent donor stewardship,
• create compelling funding applications, reports and communications which demonstrate our impact
• raise restricted and unrestricted money for our grant giving service and for enhancements to our care homes and day care services, which improve the lives of the older people.

Working partnerships

 Internal:

• Grants Team, Marketing and Communications Team, care homes and day care services, Estates and Facilities Team, Finance Team.

External:

• Consultants, agencies and suppliers.

Key objectives and responsibilities

• Be primarily responsible for researching and writing, prioritising, developing and submitting compelling proposals, updates and reports to trust donors.
• Maximise income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management.
• Use the database (Access Charity CRM) to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
• Research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders.
• Prepare written reports on activities, progress and income against objectives.
• Ensure the impact of our work is clear, visible and effectively communicated in our social media, on our website and in our Impact Report.
• Liaise with internal staff to compile project information for funding applications, and build positive, professional relationships internally and externally.
• Gather case studies for use in fundraising communications, applications and reports.
• Undertake administrative duties such as thanking donors and other routine office procedures as required.
• Carry out other tasks as required by the Fundraising Manager and Fundraising Team.

Please note that the key objectives and responsibilities of this role describe the core output that should be achieved in this role.

All roles within the charity are required to be flexible and change as our strategy evolves, future policies are introduced and as the needs of our services users change. All staff are required to demonstrate appropriate levels of competence and behaviours in their roles, in line with our values.

Please see the full job description and person specification attached. 

No agencies, please.

Sustainable Living Project Manager 

Salary: £35,500p.a. FTE 

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.

Contract: Permanent  

Hours:  37.5 hours per week; 30 hours per week, or another flexible working pattern will be considered 

Location: Home based with some travel within England 

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent. We recognise the huge contribution that individuals and communities can make by taking action to mitigate the pressing global challenges of climate change, biodiversity loss and environmental degradation.

If this resonates with you, please read on.  We have an exciting opportunity for the right person to join our team. We are looking for someone who can work with us to develop and deliver an ambitious audience engagement initiative designed to empower and support people and communities to live more sustainable lives.

Using research insights compiled by our award-winning Centre for Social Innovation, you will pro-actively design, curate and manage an online engagement tool for our large audience of supporters and volunteers. Working collaboratively across the organisation, you will ensure cross-over with our other impactful campaigns and volunteer engagement programmes. You will help design and undertake ongoing monitoring and engagement to ensure that we understand the impact of our offer, and that we can report on it and learn from it. Alongside this, you will work with colleagues to ensure that the project is suitably funded into the future. As the project progresses, there will be additional scope to grow and shape the project dependent on funding. 

Environmental change is affecting us all. We want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.  If you need any reasonable adjustments throughout the recruitment process, you just need to let us know. 

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and  continue to apply.

As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description.  We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our worforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00 Tuesday 26 August 2025. We reserve the right to close the application window early if we receive a high number of applications.

For successful candidates, interviews will be held via Microsoft Teams on Monday 8 and Tuesday 9 September 2025.  Candidates are requested to be available for 1 hour and 45 minutes in total. If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise. 

We are proud winners of the Working Families’ Best Small Employer Award 2021. 

No agencies please. 

  

  

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Employment Advisor (Community) North-West will support the following individuals in sourcing employment, training, vocational and/or educational opportunities:

• ​Early Service Leavers (ESLs) registered on CTP FHP
• ​Med Discharge requiring additional employment support.
• ​“At Risk”2 Employment Support Programme (ESP) Service Leavers (SLs).
• ​“At Risk” Core Resettlement Programme (CRP) Service Leavers (SLs).​

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​The Employment Advisor (Community) will do this by providing employment & job finding support,​

access to wider support agencies and, when required, individual needs assessments.​

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​Interested? Want to know more about the Charity? Check out our website

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date ​Friday, 12 September 2025

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​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.

Joining as Assistant Manager, you will support the Service Manager by coordinating and leading shifts to ensure the needs of the people we support at our residential homes are always being met. Acting as a role model for the team, you will develop and facilitate individual support plans, risk assessments and behaviour management support plans, ensuring the running of the home is to its highest possible standard.

Providing person centred support for individuals who have a range of physical and learning disabilities including people with profound, multiple learning disabilities and complex health needs, you will report any unusual occurrence in the service user’s condition or behaviour to management and where necessary, adhere to safeguarding policy.

Supporting people to experience life opportunities which promote the growth of individuals to their maximum potential, you will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.

About You

• Previous experience in a senior/supervisory role in residential care.
• Hold an NVQ Level 3 in Residential Care (Level 5 desirable or willingness to work towards it)
• Have a strong understanding of safeguarding and relevant legislation. 
• Effective leadership and communication skills.
• Experience working in care, preferably with individuals with learning disabilities or complex health needs.
• Experience providing personal care and support and the administration of medication.
• Experience of assessing the needs of vulnerable people and developing effective risk management plans.
• Caring and self-motivated, with a passion and want to help people with learning disabilities and complex health care needs.
• Full UK Driving Licence and access to a vehicle.
• Flexibility – willing to work weekends, bank holidays and out of hours working.

About Us
 

Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. 
 

What you will receive whilst working for us:

• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids.
• Life Insurance Scheme (after 6-month probation)
• Excellent internal and external training offered.
• Monthly staff prize draw
• Cycle to work scheme
• Access to Wage Stream

Fundraising Officer – North of England

Job description

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Do you have experience in events fundraising, project management, and managing high-performing teams? Would you like to help us deliver the very best experience for every supporter while raising vital funds for people affected by dementia?

About The Role
We are recruiting for an Events Fundraising Manager within the Third Party and Organise Your Own (OYO) team. This is a full-time role, working 35 hours per week on a permanent contract.

This is an amazing opportunity to join our sector leading Third Party & Organise Your Own (OYO) team in a key managerial position. As Events Fundraising Manager, you’ll guide and inspire a talented and motivated team to deliver some of the UK’s most exciting fundraising events, contributing towards an ambitious £12M income target for 2025/26.

From strategic planning to on-the-day delivery, you’ll lead and project manage some of our highest value third party event programmes, including London Marathon and the Great Run Series. You’ll bring together internal stakeholder groups to maximise opportunities for recruitment, supporter engagement and income generation. Working closely with our Events Marketing, Media, Press & Celebrity and Participant Experience teams, you’ll take a test and learn approach to innovate marketing campaigns, refine supporter journeys, and build exceptional relationships with event organisers and suppliers.

Managing four direct reports, each with their own event portfolio, you’ll build and role model a culture of excellence in supporter experience, marketing delivery, and partnership management, ensuring every event makes a lasting impact. This is a fast-paced, high-impact role where you can use creativity, leadership, and strategic thinking to make a real difference for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place on Wednesday 3rd September via MS Teams.

About you
Joining us, you’ll be a target driven leader with proven experience in events fundraising, project management, and managing high-performing teams. You’ll be skilled in budget and financial management, with a track record of meeting and exceeding targets while quickly adapting to event performance and external factors.

As a confident and collaborative communicator, you’ll build and maintain strong relationships with suppliers, bringing exceptional influencing and negotiating skills to nurture excellent event partnerships. As an experienced project manager, you’ll bring people together, spot opportunities, streamline processes, and drive efficiencies that maximise income.

You’ll thrive in a fast-paced environment, balancing creativity with data driven insight, and you’ll lead by example, motivating those around you to deliver innovative marketing and stewardship strategies. Above all, you’ll share our determination, compassion, and commitment to delivering the very best experience for every supporter while raising vital funds for people affected by dementia.

What you’ll focus on:

- Project managing our official charity partnership with the AJ Bell Great Run series in 2026 and 2027.
- Project managing our internal stakeholder working group for London Marathon.
- Line managing 3 Events Fundraising Officers and 1 Events Fundraising Coordinator.
- Contributing to monthly management accounts, rolling reforecast and high-level budgeting for 26/27.
- Supporting on the day delivery of our Third Party and Bespoke Events throughout the year.
- Collaborating with teams, stakeholders and suppliers effectively.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Are you a focused leader with a passion for retail and commitment to making a difference? Barnardo's is looking for a motivated and experienced Area Business Manager to lead our retail teams across Northern Ireland, driving income that directly supports vulnerable children and young people across the UK. 

The role is full time (36.25 hours per week) permanent and home based with regular visits to stores across Northern Ireland. The ideal candidate should live within this area or a commutable distance. 

At Barnardo's, we believe in children – and every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact. 

What You'll Be Doing: 

As Area Business Manager, you'll be responsible for the overall performance of a portfolio of retail stores. Your focus will be on: 

• Maximising sales, profit and income through strategic store management 
• Requirements to visit stores on a regular basis 
• Leading and inspiring store managers to deliver exceptional customer service and strong commercial results 
• Ensuring consistent operational standards across all locations 
• Managing budgets, KPIs, staffing, merchandising and compliance 
• Identifying opportunities to improve performance, grow revenue, and optimise the retail estate 

Previous multi-site retail experience is essential and an understanding of the charity sector preferable but not essential.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you! 

 

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. 

 *As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About The Role
Closing Date: 29th August
Interviews: 4th & 5th September
Contract: This is a fixed-term contract until 22nd May 2026.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.

We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia. 
This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance. 

Duties and responsibilities:

- Process and monitor Criminal Record Checks for our employees and contractors. 
- Process employee changes, following relevant procedures. 
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.

About you:

- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team. 
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.

Position: Drive Finance Manager (Respect) 

Reports to: Head of Finance (Respect) 

Responsible for: Self 

Hours: Part-time 21 hours per week 

Salary: Point 42-45 £45,530-£48,620 (£27,318- £29,172 pro rata for 21 hours) 

An additional pro rata London Allowance will be applied to employees who live in London. There is 6% employer’s pension contribution subject to an additional minimum 2% contribution by the employee. 

Location: Remote working from home in the UK 

Travel: You will be required to travel when the role requires it for team meetings and appraisal.

Contract: Fixed until 31st March 2026 

Benefits: 

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date:  3rd September 2025, 17:00

Interviews to take place:  17th September 2025

About the role:

The post holder will support Respect’s Head of Finance to deliver an efficient budget holder support service to Respect’s Deputy Director of the Drive Partnership. This will ensure effective  financial planning, monitoring, reporting, fundraising support as well as identifying and implementing potential for system improvements.

About you:

You must be able to work remotely and at a level where you are able to prioritise your workload and provide good financial customer care to your budget holders. 

This role requires exemplary financial and inter personal skills. 

Alongside experience of financial management including setting up budgets, completing budget forecasts, accounting and providing meaningful commentary, we are particularly interested if you have that experience in a charity or similar not-for- profit service area.

Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect. 

About Respect: 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply

You must download an application form from Respect's job page, and submit to operations. Word Doc. format only, please..

Closing date: 3rd September 2025, 17:00 

The role is responsible for ensuring the charity operates within a robust governance framework and complies with all relevant statutory, regulatory, and internal requirements. This role requires the ability to operate, and pivot, between subject matter expert, strategic partner, advisor and team member - with hands-on delivery, supporting the Board of Trustees, senior leadership, and staff to embed a culture of good governance, risk awareness, and ethical practice across the charity.

The role line manages a small team (including two administrative assistants), and oversees the use of external experts to provide advice.

Support Mentor (Digital Youth Support – Fluent Mexican Spanish)

Location: You must be UK based – remote or possibility of hybrid if you live near our office
Contract: Part-time and fixed-term (12 months)
Hours: 15 hours/week
Working times: You will be supporting young people who live in Mexico. Due to time zone differences, we will need you to work in the afternoon - ideally, 3 hours per day over 5 days (which can include weekends). Happy to discuss further at interview stage.
Pay: £18.50 per hour 28 days annual leave (pro rata for part-time working)

Are you fluent in Mexican Spanish and passionate about supporting young people online?

We’re looking for a compassionate, digitally-savvy Support Mentor to join our team at Ditch the Label — one of the UK’s leading youth charities.

You’ll play a key frontline role in our digital support service, providing safe, empathetic, and empowering advice to young people (aged 12–25) across a wide range of challenges - from mental health to bullying, identity, and coming out.

This role requires full professional fluency in both written and spoken Mexican Spanish. You’ll be supporting young people in Mexico and must be confident providing direct support in the local language and context.

What you’ll do:

• Provide direct, one-to-one support to young people via our online platforms - including our support community, email, and social media DMs.
• Offer thoughtful, judgment-free advice on topics like anxiety, low self-esteem, identity, relationships, and bullying.
• Spot safeguarding concerns and act swiftly using our established procedures.
• Engage with and moderate our digital support community.
• Collaborate with our wider team to shape content and campaigns that reflect youth voices.
• Represent Ditch the Label’s values with integrity, authenticity, and empathy.

What you’ll bring:

• Fluent written and spoken Mexican Spanish (essential)
• A relevant bachelor’s degree (e.g. Psychology, Psychotherapy or Counselling) or equivalent
• At least 3 years of experience supporting young people aged 12–25
• Solid understanding of youth safeguarding practices
• Strong digital communication skills, including confident writing and fast, accurate typing
• A genuine passion for empowering young people

Bonus points if you:

• Can write or review online support guides and resources
• Are confident gathering testimonials or impact data
• Speak other languages beyond English and Mexican Spanish
• Are open to filming short support videos or participating in live Q&As

Why join us?

At Ditch the Label, we’re shaking things up to create a better world for young people. You’ll join a progressive, creative, and mission-driven team — with ongoing training and opportunities to grow your skills in a supportive environment.

We’re an inclusive employer and welcome applicants from all backgrounds.

REF-223326

Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.  

Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
 
About Mission Without Borders International 
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
 

About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.

In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests. 

Who we are looking for 
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally)