Support service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are:
Kind We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support.
About the Role
We are seeking an experienced and highly organised Team Leader for our Young Carers and Young Adult Carers team. You will play a key role in shaping and guiding the service, managing a dedicated team and overseeing day to day delivery while working with the Head of Services to deliver our strategy. Essential to the role is ensuring the service is inclusive, responsive and shaped by the voices of the young people we support. This is a hands-on, people-focused role, combining team management, safeguarding oversight, caseload guidance and partnership working.
Key Responsibilities
1. Operational Coordination and Planning
- Coordinate the day-to-day delivery of the Young Carer Service in line with agreed workplans and available resources.
- Support the Head of Services in implementing strategic priorities and translating them into clear team actions.
- Plan and organise delivery schedules, ensuring one to one work, groups, clubs and school sessions are appropriately staffed and resourced.
- Manage delegated budgets and approve individual expenses in line with organisational procedures.
- Contribute to service planning and improvement by sharing insights from young carers, families and frontline delivery.
2. Service Delivery and Quality
- Oversee the daily flow of referrals, assessments and casework, ensuring timely allocation and consistent quality standards. Provide guidance to the team with their individual caseloads.
- Coordinate and monitor the delivery of group sessions, clubs and school-based activities to ensure they are safe, engaging and age-appropriate.
- Ensure there is adequate staff and volunteer cover to enable the schedule of sessions and activities.
- Maintain up-to-date and accurate information for families, schools and professionals, including content for the website and promotional materials.
- Support effective volunteer participation in groups, events and activities, working with the Volunteer Manager to ensure volunteers are appropriately trained, supervised and valued.
3. People and Team Development
- Provide day-to-day supervision, guidance and coaching to staff, ensuring they are supported, motivated and clear about priorities.
- Support the Head of Services with team meetings, supervision and annual appraisals.
- Ensure all team members are trained and equipped to the required standard, identifying learning needs and coordinating relevant development opportunities.
- Foster a positive, inclusive and supportive working environment, addressing interpersonal issues promptly and constructively.
4. Safeguarding and Inclusion
- Act as Deputy Designated Safeguarding Lead (DDSL), receiving, responding to and recording safeguarding concerns and escalating to the DSL (Head of Services) in a timely manner.
- Ensure robust safeguarding practices are embedded across all delivery settings, including schools and community venues.
- Champion equality, diversity and inclusion, ensuring activities are accessible, inclusive and representative of Buckinghamshire’s diverse communities.
5. Partnerships and Representation
- Maintain day-to-day relationships with schools, youth organisations, community groups and VCSE partners to coordinate delivery and share information.
- Represent Carers Bucks at local forums, events and school-based meetings as agreed with the Head of Services.
- Promote awareness of young carers and young adult carers and the support available through Carers Bucks, sharing information and good practice with partner organisations.
- Provide feedback from schools, young and young adult carers and community partners to inform service improvement and planning.
6. Performance, Data and Reporting
- Record and monitor service data accurately, ensuring compliance with GDPR and organisational procedures.
- Track team performance against agreed objectives and highlight areas requiring support or improvement.
- Analyse data and feedback to identify trends and contribute to quarterly and annual reports.
- Provide case studies and operational insights to evidence impact and support funding and reporting requirements.
About you
Qualifications and Experience
- Experience of supervising or leading a team.
- Background in youth work, education, social care or the voluntary sector.
- Experience of working directly with young people and/or unpaid carers.
- Experience of partnership working with schools, community organisations or health and social care professionals.
- Experience of handling safeguarding concerns and maintaining appropriate records.
- Experience of report writing, record keeping and using client databases or CRM systems.
Knowledge and Understanding
- Strong understanding of young people’s development.
- Robust knowledge of safeguarding principles for both children and adults.
- Understanding of equality, diversity and inclusion, and how to embed these in practice.
- Awareness of the issues affecting young carers and their support needs.
- Awareness of local services and support available for young people and families in Buckinghamshire.
- Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers.
Skills and Competencies
- Excellent verbal and written communication skills, adaptable across audiences.
- Strong organisational skills with the ability to prioritise and manage a varied workload.
- Ability to support, motivate and develop a small team through encouragement and shared learning.
- Confident in analysing information and using data to support service improvement.
- Competent IT user with experience of standard office packages and electronic record systems.
Personal Attributes
- Empathic, approachable and emotionally intelligent, with genuine respect for others.
- Inclusive and open-minded, valuing different perspectives and experiences.
- Self-motivated and proactive, with a positive and flexible approach.
- Calm under pressure, able to use initiative and make sound judgements.
- Team-oriented and collaborative, sharing information and celebrating success with others.
- Commitment to the values and ethos of Carers Bucks.
- Full UK driving licence and access to a vehicle for work across Buckinghamshire.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development - ensuring our services are embedded with partners in the community and strengthening the way we work both with our adult team and with volunteers.
By becoming part of our team, you will:
- Play a key role in shaping our future: You will help shape and guide the Young Carer and Young Adult Carer Service, working with the Head of Services, and based on the needs of young people.
- Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support.
- Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another.
- Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work.
- Enjoy flexibility and balance: We offer flexible working arrangements.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Equal Opportunities
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal. Successful candidates may be invited to a first interview before the closing date.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal) - we will do our best to accommodate you.
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Officer
This role is a FT maternity cover contract over a 15 month period, 38.75 hours pw with some weekend and evening working included. Overseen by our Head of Fundraising, this role primarily covers running the Shelters events alongside supervising our non animal related Volunteers overseeing the running of our two Charity shops , actively recruiting and managing new corporate sponsors and donors including our Helping Hands offering and attending general networking events.
A full description of the role is below. There is a six month probationary period and the rate of pay will be £13.25 ph plus other staff benefits including a work place pension and company sick pay.
This role will suit an enthusiastic, hardworking, self-motivated individual who likes a split of indoor and outdoor working. A practical individual the applicant must be confident and personable dealing with all types of people. A full driving licence is required and an immediate start would be preferred with a closing date of 30th November 2025.
Please note that due to the expected high number of applicants we regret that we will be unable respond to those not invited in for an interview, but would like to thank all those that have applied.
CHELTENHAM ANIMAL SHELTER
JOB DESCRIPTION
Title: Community Engagement Officer
Responsible to: Head of Fundraising
Post Objective: Working under the direction of the Head of Fundraising, to take responsibility for any community engagements. This being Corporate led commitments, events and management of Volunteers and the Charity Shops.
Responsibilities :-
- Work effectively as part of the Management team reporting directly to the Head of Fundraising to ensure that the Shelter is run in accordance with the instructions of the Board of Trustees.
- In conjunction with the Head of Fundraising and Fundraising team promote a range of fundraising events and functions on behalf of the shelter throughout the year including regular weekend activities, working closely with and involving other members of the management team, other staff and volunteers. Look after the entire life cycle of each event from initial enquiry/plan to completion.
· In conjunction with the Head of Fundraising and Fundraising team oversee regular Corporate groups attending the shelter, encouraging them to fundraise beforehand and afterwards. Support and lead their CSR day at the shelter.
· Responsible for the acquisition of new corporate partners and the effective stewardship and development of existing corporate relationships to maximise long-term support for the organisation.
· Take the lead on any General Shelter talks within the local community.
· Collaborate with the Education team and support them with workshops where requested and relevant.
· Manage and oversee events on the day of happening, including problem solving, welcoming guests/supporters, directing event set-up, communicating with staff and organizing vendors. Ensure all event equipment such as gazebo’s, tables, chairs, information stand, marketing materials, etc are available and loaded onto vehicles the night before and then unloaded when returned.
- Communicate with other members of the Fundraising team to create effective advertisements for each event, creating paper based items such as posters and information or for the website/Facebook online advertisements for individual events., leaflets and online advertisement.
- Anticipate and plan for different scenarios and where necessary plan multiple events at once.
· Have overall responsibility for the promotion and performance of the onsite and offsite Charity Shops liaising regularly with and managing the Onsite Shop Supervisor and offsite Shop Manager. Ensure that the EPOS system incorporating the Retail Gift Aid process works correctly and captures GA where possible.
· Actively promote and coordinate the collection of items for fundraising recycling, via the individual Charity Shops.
· Coordinate the distribution, collection and careful recording of money spinners , individual money collection tins and food collection bins.
· Pro-actively seek out new collection sites and times, gaining local council licences where necessary and be involved and co-ordinate these. Includes street collections ( Christmas and Race week) via Cheltenham Borough Council, Pets At Home store collections and regular supermarket collections.
· Ensure events are well manned by Volunteers and as much support is given as possible to all activities profiling the Shelter.
· Post and monitor adverts for and then recruit and induct new Volunteers for various non animal related roles as demand dictates within the Shelter.
· Monitor, encourage and support those volunteers in all aspects of daily life within both the Shelter and at all external events.
· Record regular hours of all Volunteers, hold thank you events and organise recognition certificates for long service Volunteers.
· Attend various Networking events to make new contacts and keep up to date with all local and national Volunteering groups and news.
· Promote the Animal Shelter in a positive and pro-active manner by improving systems and methods and provide an exemplary lead to staff.
· Provide excellent customer care when in contact with members of the public, supporters, sponsors ,and other’s presenting a professional image at all times.
· Carry out any other reasonable duties as required by the General Manager, Operations Manager or Head of Fundraising
Key Responsibilities
The successful candidate will be responsible for providing high quality administrative and coordination support to ensure the effective operation of the ISUOG’s governance framework. The role supports the Governance Manager and CEO, Board of Trustees, and Committees by ensuring efficient meeting administration, accurate record-keeping, and compliance with statutory and regulatory obligations, while promoting a consistent and best-practice approach across all ISUOG’s governance activities.
Requirements
We are seeking candidates with a strong background in administration, governance / compliance, an excellent command of written English, interpersonal and communication skills, with a keen eye for detail and the ability to maintain confidentiality and discretion.
Essential:
- Previous working experience in the UK governance / secretarial function
- Minute taking skills
- Exceptional attention to detail
Desirable:
- Knowledge of the UK charity law as well as Companies Act and relevant legislation, governance code and best practices
- Experience in communicating with C-suite and academics
Please read the job description to find out more about the position and person specification.
Candidates must have the right to work in the UK, as we are unable to sponsor work visas.
Contract Type: Permanent
Hours: Full time, 5 days/37.5 hours per week (core hours 10am-3pm)
Salary: £27,000–£32,000 per annum dependent on experience, plus benefits.
Location: The role is based from ISUOG House, 122 Freston Road, London, W10 6TR. A hybrid working system is in place and the job holder will be expected to work from ISUOG House for a minimum of 2 days each week.
Benefits include:
- 25 days’ annual leave per annum plus eight Bank/Public holidays (pro rata basis for part timers), rising by 1 day per year for every complete year of service, up to an additional 5 days, together with 3 additional days over Christmas and New Year.
- 4% (matched) employer pension, rising to 6% on successful completion of probation.
- Employee Assistance Program.
- Season ticket loan scheme.
- Death in Service.
About Us
ISUOG is a highly respected professional membership organisation operating across 165 countries and comprised primarily of clinicians who are ultrasound experts in the field of Obstetrics and Gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and wellbeing globally. Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified people from all backgrounds.
Please submit your application, CV and cover letter as soon as possible; we reserve the right to close any adverts before the closing date of Friday 21 November. Interviews may be organised before the closing date.
Regrettably, we are not able to provide feedback to those candidates who are not shortlisted, as it simply would not be manageable to do so.
REF-224 962
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Location: Shop from Crisis Finsbury Park ( 19 Stroud Green Road, London N4 3FB) and Islington (211 Upper Street, Islington, London, N1 1RL).
Contract: 6 Month Fixed Term
About the role
We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 19 November 2025 at 23:59.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role.You will be taking up a fixed-term contract as a part-time Education Worker at our centre in Bradford.
The role at a glance
Contract: Part-time (18.75 hours per week), fixed-term until July 2026
Start date: January 2026
Working hours
18.75 hours per week across 2.5 days
Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres.
Location
IntoUniversity Bradford East
The role requires intermittent travel in your region (usually within the day) this can involve journeys times of 1 hour+. Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.
Salary
£28,250 per annum (pro rata)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
We are looking for a creative and driven Philanthropy Manager for a well loved health charity to manage a pool of mid value donors and secure four and five-figure gifts whilst stewarding donors.
This is a hybrid role with two days a week in the London office.
The Charity
A passionate charity who aims to create access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. They have a Fundraising team of approx 20 people securing c£4m+ last year. They are known for their collaborative and supportive working culture, offering competitive benefits in a range of areas including holiday, sick pay, flexible working and pension scheme.
The Role
Lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between £1,000 and £50,000 each year, working with colleagues and senior volunteers to understand potential opportunities for uplift in giving.
Manage the day-to-day delivery of mid-level donor activities, including tracking renewal cycles, supporting donor journeys, and responding to enquiries in a timely and professional manner.
Support the development and delivery of engaging events, and bespoke communications including personalised letters, invitations, proposals, and thank-you communications, ensuring mid-level donors feel valued and connected to the impact of their giving.
Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters
Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.
Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.
The Candidate
Experience of securing four and five figure gifts from individual donors.
Experience in fundraising and donor development delivering an excellent service on the phone, in person, and in written communications.
Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.
IMPORTANT NOTE
Please note the charity is reviewing applications on a rolling basis so please get in touch ASAP to not miss out.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.
Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.
You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.
You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:
- Deliver expert advice to vulnerable clients
- Provide technical supervision and case checking to uphold AQS standards
- Lead training and coaching in debt-related areas
- Consult with partners and stakeholders to enhance service delivery
- Monitor and communicate key policy developments in the debt advice landscape
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.
You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click Apply to find out more. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location(s).
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service.
The role
We are seeking a proactive and technically skilled IT Systems Administrator.
As the IT System Administrator, you will be responsible for the development, administration and optimisation of Cruse’s Microsoft 365 environment and wider IT cloud infrastructure.
Working closely with the Head of IT, and the wider Digital Services team of 5 staff, you will ensure our systems are secure, reliable, and aligned with the needs of our staff and volunteers.
Cruse operates a cloud IT infrastructure providing IT services to staff and volunteers based across the UK and Northern Ireland. Microsoft 365 is the main IT service, but there will also be other IT systems you will need to become familiar with in this role.
Cruse makes use of a managed services IT support provider and numerous application and service provider support teams; you will be required to work with these teams making sure our issues are resolved quickly and with minimum disruption.
As part of your role, you will be involved in BAU and project work and be comfortable with competing priorities and pressures.
This is an excellent opportunity for someone wanting to advance their technical skills and experience. Where they will have input into the development of the IT systems, working with an experienced and dedicated Head of IT and digital team, for a charity that is investing in its digital strategy and services.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Friday 7th November. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 24th November, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice, and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
The Fundraising Club CIC is a not-for-profit digital community for sports club volunteers and officials. They provide support, advice, events, and digital fundraising services to help grow sports across the UK. Thanks to The Fundraising Club, hundreds of clubs generate essential recurring monthly fundraising income. Do you want to join the initiative that enables grass roots sports clubs across the UK achieve their potential and transform their communities?
We are looking for a Relationship Account Manager to join the ambitious, growing and successful team at The Fundraising Club and help grassroots sports clubs raise vital funds through an innovative Club Lottery platform.
The Role
As Relationship Account Manager you will work at the heart of community sport, supporting clubs to adopt, maintain and scale their lottery programmes. Duties will include:
- Building strong, genuine relationships with grassroots sports clubs, supporting staff and volunteers in setting up their lottery programme
- Delivering engaging demos and presentations while coaching and motivating club committees to develop best practice in fundraising
- Collaborating with marketing and content teams to develop campaigns, materials, and resources
- Analysing performance and sharing success stories to promote achievements and learnings.
The Person
We’re looking for someone who thrives in a people-focused and target orientated environment and genuinely enjoys seeing others succeed! You might come from a background in sports development, fundraising, account management, sales, or community engagement, but above all, you’ll bring enthusiasm, empathy, and passion. If you believe yourself to be a tech-confident and goals orientated person with the skills and attributes to make this role a success, then we would love to hear from you!
Why The Fundraising Club CIC?
Joining the team at The Fundraising Club provides a unique opportunity to become part of something exciting, innovative and at the heart of grass roots enablement. The Fundraising Club is a flagship initiative of Pitchero, a leading digital technology provider for amateur and semi-professional sports clubs meaning you will sit at the heart of digital innovation for sports clubs. The Relationship Manager position is therefore a rare and exceptional role to work in a fast paced, exciting, commercial environment, while positively impacting communities across the UK. With a fun, interactive and exciting office culture you will also access the following benefits:
- Cash plan health care scheme
- Modern office environment close to the M62, with free on-site parking and excellent staff facilities
- Fruit, breakfast porridges and cereal provided for all staff
- Comprehensive training and ongoing development, ensuring you’re equip you with everything you need to succeed!
If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. Please note that a full UK driving licence and access to your own transport is essential.
To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Who are we?
St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions, which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed.
The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality.
What is the role?
Would you like to make a difference for patients with life limiting illnesses and their families? An exciting opportunity has arisen for an enterprising and enthusiastic person to join our Community & Events Fundraising Team. Are you someone who has a track-record of generating income, an engaging personality with a passion for fundraising? If so, we would love to hear from you!
The post holder will have responsibility for arranging and maximising income from fundraising events to meet budget requirements, community fundraising/third party activities, challenge events, as well as initiating and growing new supporter relationships.
The role will also involve meeting supporters, attending cheque presentations and delivering talks to various community groups and organisations, to further promote the work of the Hospice and seek to engage and inspire new donors.
What we expect of you?
· Experience in fundraising, events or sales
· Experience in co-ordinating events, meeting and exceeding income targets (four figures and above)
· Relish the challenge of maximising income to provide care for people in the communities we serve
· It is important that you have well developed customer services skills
· The ability to creatively recruit supporters
What you can expect from us?
We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include:
· A warm and supportive working environment
· Competitive Salaries
· Unsocial Hours Payments (where relevant to role)
· Generous Annual Leave Entitlement
· Induction Programme
· Employee Assistance Programme
· Counselling Services
· Occupational Health
· Contributory Pension Scheme
· Flexible Working Practices
· Ongoing Learning & development opportunities
· NHS Staff Benefits Scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a talented and driven Corporate Partnerships Manager to join a renowned charity within an expanding fundraising team to help grow their network of business supporters.
Role Overview
This is a fantastic opportunity for a creative, entrepreneurial fundraiser to secure new, high-value partnerships and manage meaningful relationships with leading UK companies — supporting the charity’s mission to bring lasting change to communities across the country.
Key Responsibilities
- Identify and secure new corporate partnerships and sponsorships.
- Manage and grow existing partnerships to deliver mutual benefit and long-term support.
- Create compelling, high-quality proposals and presentations that inspire action.
- Build and maintain a strong pipeline of corporate prospects.
- Collaborate with teams across fundraising, marketing, and community services.
- Ensure best practice in stewardship, data management, and reporting.
Person Specification
We’re looking for someone who is both strategic and hands-on, with:
- A strong track record of securing five-figure (or higher) corporate partnerships.
- Excellent presentation, negotiation, and influencing skills.
- An entrepreneurial approach with the ability to spot and develop new opportunities.
- Strong relationship management and stakeholder engagement skills.
- A good understanding of how corporates structure CSR and community investment.
- The ability to manage multiple priorities with accuracy and creativity.
What’s on Offer
- Location: Hybrid, 2 days/week in London
- Salary: £42,000
- Contract: Permanent, Full-time
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Role
This is an exciting opportunity to join a small, but ambitious grassroots charity run by and for women seeking asylum. WAST has a proud track record of providing a safe space for women to come together in solidarity and campaign for justice in an increasingly hostile environment.
We are looking for a Project Coordinator to play a key role in developing and delivering WAST’s women-led programmes. You will work closely with the staff team, management group (elected by members to define WAST’s priorities and organise activities), and our wider membership to ensure that projects reflect the needs and aspirations of the women who use WAST. WAST’s current priorities include delivering wellbeing activities (with a focus on trauma-informed approaches), running asylum information workshops, and strengthening our campaigning group. As Project Coordinator, you will help develop and manage initiatives that support these priorities. This is an exciting opportunity for someone who is organised, collaborative, and passionate about supporting women seeking asylum to shape and lead the projects and initiatives they value.
About WAST
Women Asylum Seekers Together (WAST) is a grassroots Manchester-based charity led by and for women who are seeking asylum and currently has around 170 members. WAST was founded in 2005 by one of WAST’s current board members, whilst fighting her own anti-deportation campaign, and became a constituted charity in 2014.
We provide a safe, supportive space where women can come together to build community, gain confidence, access peer support, and advocate for their rights. Women are at the sharp end of the ‘hostile environment’ with punitive government immigration policies and practice. WAST enables a process of empowerment through which women gain the confidence and strength to voice their experience and campaign for justice.
WAST is a place of hope and belonging with its core values of compassion, respect, inclusion and empowerment and its continuous development of its trauma informed peer support approach. WAST is proud of its pioneering work giving a voice to women seeking asylum and inspiring other women around the country to set up similar groups. WAST has been at the forefront of national campaigning against detention, has published three books and created two plays, giving voice to women’s experiences.
WAST runs weekly skill-building and wellbeing activities, a weekly drop-in session where women can access signposting and referrals to services, and a variety of external events throughout the year. Activities are identified and led by the WAST Management Group, elected by the membership and supported by WAST staff. WAST’s current priorities, as identified by the management group, include developing asylum information workshops, a range of wellbeing trauma informed activities, and advancing the campaign group.
Benefits
WAST offers a generous benefits package including 8% NEST employer pension contributions, 5 weeks’ annual leave and bank holidays pro rata, additional leave over Christmas, access to an Employee Assistance Programme and to regular external non-managerial supervision. Training relevant to role is available and flexible working is supported, where possible.
Application
To apply, email a CV and covering letter to the email provided. In the letter, tell us why you are interested in the post of Project Coordinator for WAST and the skills and experience you will bring, with reference to the Person Specification and Job Description. CVs will not be considered without a covering letter. Please ensure your CV and covering letter are maximum 5 pages combined.
Please note, the post is open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1) and will require two references and an enhanced DBS check.
Deadline
Closing date for applications is 23.59 on Friday 21st November.
Interviews
Short listed candidates will be invited to interview over email. Interviews are planned for the week commencing 1st December and/or the week commencing the 8th December.
The client requests no contact from agencies or media sales.
Welfare Rights Adviser
Department - Support hub
Salary £32,445 per annum ( £19,467 pro rata for part time)
Hours of work 22.5 hours a week over three days.
Base Hybrid working for the foreseeable future with regular attendance to the office at least 2 days week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub
The role
The welfare rights adviser will report to the welfare rights supervisor.
The welfare rights adviser will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate.
Experience as a welfare rights adviser, including managing your own casework, is essential when applying for this role.
Principal accountabilities / responsibilities: -
Welfare rights advice and casework
· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.
· To work at least two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity office
· To provide advice and support primarily on welfare benefits and housing matters (that do not require a solicitor).
· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.
· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.
· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.
· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.
· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.
· As part of this role, there may be some advice given to NHS staff.
· There may also be some involvement in new advice projects
· There will also be some triaging new referrals as part of this role
The team
The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life.
We are here to transform patient experience and staff experience and change lives for the better.
We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.
We are proud to hold the Advice Quality Standard (AQS), recognising us as well-run legal advice service, operating within social welfare law, and committed to social justice.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 10 November 2025, 12 noon.
Interview date: Wednesday 19 November 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA) to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.
This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.
In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.
SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice.
REPORTS TO: Advocate Service Manager
TERM: Permanent, subject to funding, full time (36 hours pw)
BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.
This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Recovery Worker
Location: West Ealing - Step free access available
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements.
About the Role
We are seeking a dedicated and compassionate Recovery Worker to join our team in based in Ealing. We support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.
Key Responsibilities:
- Initiate appropriate interventions to prevent crisis or other risks.
- Ensure service responsibilities and requirements are carried out effectively.
- Ensure all participants understand their rights and responsibilities.
- Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
- Empower participants to make decisions to take control over their lives, by creating an enabling environment.
- Provide advice, information, guidance, and life skills training to participants as required.
- Recognise signs of deteriorating mental health, physical health, or other health implications
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets